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5 - 10 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Network Operations, Python (Programming Language), GitHub, Cloud Automation DevOps Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement technology at the operating system-level Perform basic and intermediate level troubleshooting Ensure hardware/software support Professional & Technical Skills: Must To Have Skills: Proficiency in Cloud Network Operations, Python (Programming Language), GitHub, Cloud Automation DevOps Strong understanding of network operations Experience in Python programming for automation Proficient in using GitHub for version control Knowledge of Cloud Automation DevOps practices Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Network Operations This position is based at our Gurugram office A 15 years full time education is required Qualification 15 years full time education
Posted 1 month ago
3 - 8 years
2 - 6 Lacs
Pune
Work from Office
Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A 15 Years of full time of education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure seamless integration of telecommunication network elements. Manage and maintain configuration across Fulfillment and Assurance. Support customer activations and configuration adjustments. Provide technical expertise in troubleshooting network issues. Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring and troubleshooting tools. Knowledge of network security principles. Hands-on experience in network configuration and optimization. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 Years of full time of education is required. Qualification A 15 Years of full time of education
Posted 1 month ago
3 - 8 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Google BigQuery Good to have skills : React.js, Cloud Network Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Develop and implement scalable applications using Google BigQuery. Collaborate with cross-functional teams to ensure application functionality. Conduct code reviews and provide technical guidance to junior developers. Stay updated on industry trends and best practices in application development. Troubleshoot and resolve application issues in a timely manner. Professional & Technical Skills: (Project specific) BQ, BQ Geospatial, Python, Dataflow, Composer , Secondary skill -Geospatial Domain Knowledge" Must To Have Skills: Proficiency in Google BigQuery. Strong understanding of statistical analysis and machine learning algorithms. Experience with data visualization tools such as Tableau or Power BI. Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Google BigQuery. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
5 - 8 years
7 - 10 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Strong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements. Fraud detection through product UAT 5-6 years of experience in telecom revenue assurance, billing operations, or financial analysis/audit in the telecommunications industry. Experience in pre-bill & post bill validation and complete understanding of bill generation. Experience in reviewing contract and suggesting changes in supportable language. Should have worked on- Revenue Assurance controls and perform data analytics to detect revenue leakages by monitoring real-time data transactions through billing system and network architectures. Data driven risk intelligence through advanced Risk framework (detect multiple leakages and identify unbilled revenue). Continuous monitoring of data stream from partner operators and internal sources. Assist in curbing revenue leakage and maximizing cash flow by identifying anomalies between contract and billing history. Recurring audits to detect errors and fraud by analyzing the network elements transaction & data flow. What are we looking for? Excellent analytical skills with a keen attention to detail and the ability to identify patterns and anomalies in large datasets. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex concepts to non-technical stakeholders. Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization software like Power BI Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? ?Telecom background with good knowledge of revenue assurance?Analyzing data to identify trends and opportunities for improvement in day-to-day process and enhance revenue recovery opportunities?Expert knowledge of MS Office products (Excel, Access, PowerPoint)?Good Analytical Skills / Effective communication and presentations skills?Strong planning, Critical Thinking & Creative problem-solving approach is expected What are we looking for? ?Candidate should have strong interpersonal skills and stakeholder management?Ability to take initiative, work independently and self-motivated person?Previous experience in Revenue Assurance part will be an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 1 month ago
3 - 5 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We are seeking a detail-oriented and proactive Usage Assurance Analyst to join our team. The primary responsibility of this role is to ensure accuracy in revenue streams by performing thorough reconciliation processes between mediation systems and billers. The ideal candidate will be vigilant in identifying and resolving issues related to usage and revenue, ensuring a seamless experience for our customers.1.Reconciliation:Perform reconciliation between mediation systems and billers to ensure accuracy in revenue and usage data.2.Issue Identification:Highlight and report discrepancies related to usage and revenue to the concerned teams. Ensure that these issues are resolved promptly to avoid any customer impact.3.Switch Level Monitoring:Monitor switch levels closely to detect and resolve any anomalies in real-time, ensuring smooth operations.4.Billing Cycle Management:Track and manage all issues related to billing cycles. Ensure timely follow-up and resolution to maintain accurate and timely billing processes.5.Reporting:Prepare and maintain detailed reports on reconciliations, anomalies, and billing cycle issues for internal review and continuous process improvement.6. 3-4 years of experience in telecom billing, billing operations7. Strong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements8. Collaborate with cross-functional teams including IT & operations to identify and resolve Usage assurance issues9.Conduct regular audits and reviews of billing systems, contracts, and processes to ensure compliance with regulatory requirements and industry standards.10. Develop and maintain key performance indicators (KPIs) to measure the effectiveness of Usage assurance activities and report on performance to senior management.11. Excellent analytical skills with a keen attention to detail and the ability to identify patterns and anomalies in large datasets. What are we looking for? Qualifications:Bachelor's degree.Strong analytical skills with the ability to identify discrepancies and resolve them efficiently.Experience in usage assurance, reconciliation processes, or billing in a telecom or financial services environment.Excellent communication skills, with the ability to liaise effectively with different teams.High attention to detail and the ability to manage multiple tasks simultaneously.Experience/Understanding with mediation systems and billing platforms.Knowledge of telecom networks and switch level monitoring.Proficiency in data analysis and reporting tools. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Pune
Work from Office
Skill required: Network Operations - Retirement Planning Services Designation: Quality Engineering Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "Analyst, Client ServicesThe Client Services Analyst provides day-to-day support for retirement plan clients. Working under close supervision, this job supports clients during the onboarding process, maintains day-to-day contact with clients, and writes and issues client communications.Key Responsibilities and DutiesSupports existing client relationships by responding to client queries and requests promptly and effectively working with clients on inquiries and ensuring client expectations are met.Identifies and resolves problems and transactions for issues involving client experience.Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on a wide variety of investment, operational, compliance and regulatory topics.Ensures that all individual trades and accounts have been reviewed and verified.Prepares and delivers weekly, monthly and quarterly valuation reports to clients.Supports the onboarding of new clients including interfacing with Legal, Sales and Relationship Management.Liaises with Fund Managers in developing and overseeing the implementation of support strategies to service existing clients. Qualifications Any Graduation
Posted 1 month ago
- 1 years
4 - 8 Lacs
Chennai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Proficiency in Excel and other spreadsheet software:Ability to create and manage complex spreadsheets, use formulas, and analyze data.Basic accounting knowledge:Understanding of fundamental invoice principles and practices.Project Management:Ability to manage billing projects and coordinate with different departments.Negotiation Skills: Handling billing disputes and negotiations with clients effectively. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts
Posted 1 month ago
5 - 10 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Network Operations, Python (Programming Language), GitHub, Cloud Automation DevOps Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement technology at the operating system-level Perform basic and intermediate level troubleshooting Ensure hardware/software support Professional & Technical Skills: Must To Have Skills: Proficiency in Cloud Network Operations, Python (Programming Language), GitHub, Cloud Automation DevOps Strong understanding of network operations Experience in Python programming for automation Proficient in using GitHub for version control Knowledge of Cloud Automation DevOps practices Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Network Operations This position is based at our Gurugram office A 15 years full time education is required
Posted 1 month ago
10 - 15 years
12 - 17 Lacs
Bengaluru
Work from Office
Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 years’ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSS’s digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance – to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSS’s digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn
Posted 1 month ago
8 - 13 years
25 - 30 Lacs
Mumbai, Pune, Gurugram
Work from Office
A cross Levels - Comms & Media- Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you collaborate with exceptional people, the latest technology, and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network Areas of Work: Private Network technologies (RAN, Core, Cloud & Edge) Level: Manager & Sr Manager Location: Delhi Gurgaon, Mumbai, Bangalore , Pune, Hyderabad, Kolkata , Chennai Years of Exp: 8 -1 5 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries- Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment- Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices , with the following requirements : Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Description Must-Haves E xperience in projects on building 5G network strategy, Business Strategy & Modelling, Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning , design , deployment, operations , monitoring & reporting etc. Experience of managing multi-vendor and multi-technology ecosystem projects In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, S D- WAN , MPLS Good understanding of Private Network KPI definitions and measurement Good understanding of 2G/3G/4G/5G , network architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space Understanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN , cloud native a pplications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations " Processes, tools, operating model etc. Basic u nderstanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Collaborate with IT and OT teams to ensure alignment of company standards and industry best practice Act as a technical SME for IT/OT convergence initiatives and projects Experience in creating Business case for telco/ Enterprises in Private Networks Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Qualifications Role Expectations: Project Delivery Lead delivery of small to medium-size teams to deliver management consulting projects for global clients Lead innovation transformation programs and process enablement for our clients Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required Gather business requirements from client stakeholders via interactions like interviews and workshops Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for sales origination, solutioning and delivery Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks and Recommend clients' technical teams on Private Network rollout strategy, standards , and industry best practices and methodologies Business Development Take responsibility within Comms & Media industry group to help build the practice development & metrics etc. Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 7 -15 years experience of working with consulting / services provider firms in the telecom networks service assurance domain. Direct onsite experience ( i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles. Exposure to global clients is preferred Have done a project delivery or performed POC related to use-case enablement using Private network Certifications related to BPMN, eTOM , ITIL, SID, TAM or similar is mandatory Plan and deliver well-structured oral and written communications Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Should have Impeccable team management skills with an ability to engage effectively with multiple stakeholders Manage mid-level to senior client leadership and lead conversations Strong analytical, problem-solving skills and good communication skills Should have Cross-cultural competence with an ability to thrive in a dynamic environment Preferable working knowledge of Automation across RPA / Artificial Intelligence / Machine Learning etc. Good experience of team Management Coach and mentor team members in projects, on asset development, BDs, and overall professional development
Posted 1 month ago
3 - 7 years
3 - 3 Lacs
Bengaluru
Work from Office
Candidate will be responsible for Design, secure, and support industrial networks in manufacturing. Manage switches, VLANs, firewalls; ensure uptime; support IT/OT; troubleshoot latency; document configs; audit regularly.
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Technology Architect Project Role Description : Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills : Enterprise Network Operations Good to have skills : Service Management Framework Design and Implementation Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Architect, you will review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. You will also review and integrate the technical architecture requirements and provide input into final decisions regarding hardware, network products, system software, and security. Your typical day will involve analyzing and understanding application requirements, collaborating with cross-functional teams, and making informed decisions to ensure the successful integration of technology solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to analyze and understand application requirements. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Ensure the successful integration of technology solutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Enterprise Network Operations. Good To Have Skills:Experience with Service Management Framework Design and Implementation. Strong understanding of network operations and infrastructure. Experience in designing and implementing enterprise-level network solutions. Knowledge of network security protocols and best practices. Familiarity with network monitoring and troubleshooting tools. Ability to analyze complex network issues and provide effective solutions. Additional Information: The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 month ago
4 - 6 years
16 - 18 Lacs
Mumbai
Work from Office
A job description for Firewall SME is a document that outlines the responsibilities, qualifications, and skills of a person who works with Cisco s wireless networking products and solutions. A Cisco Active and Wireless engineer is responsible for designing, installing, configuring, troubleshooting, and maintaining wireless networks that support business applications and users. Some of the tasks that a Cisco Active and Wireless engineer may perform are: Primary Responsibilities and Activities: Install and troubleshoot Cisco wireless networks, wireless controllers, access points, network access control systems, wireless network management tools, and wireless security solutions. Evaluate the performance and reliability of wireless networks and devices using various tools and methods, such as monitoring, testing, analysis, and optimization. Use Cisco s best practices and standards to ensure the quality and security of wireless networks and services. Provide technical support and guidance to users and customers who are experiencing wireless network issues or need assistance with wireless network operations. Document the design, configuration, and operation of wireless networks and devices using reports, diagrams, and manuals. Stay updated with the latest developments and trends in wireless networking technology and Cisco s wireless products and solutions. Collaborate with other network engineers, IT managers, and stakeholders to plan, coordinate, and implement wireless network projects and upgrades. Primary Work Arrangements: This role will report directly to Manager - Network. This role will lead, manage, and use a team third-party partner for day-to-day operations. Documentation - designs, Assessments, Policies, configuration, Supports various audits and Compliance. bachelor s degree or higher in computer science, engineering, or a related field, or equivalent work experience, Cisco certification, such as CCNA, CCNP, CCIE, CWNA, or CWNP, or equivalent knowledge and experience in wireless networking, strong knowledge and understanding of wireless networking technologies, protocols, standards, and best practices, such as 802. 11, Wi-Fi, WLAN, WLC, AP, NAC, WNM, QoS, IPv6, VoIP, etc. , proficient skill and experience in using Cisco s wireless networking products and solutions, such as Cisco Wireless LAN Controller, Cisco Aironet, Cisco Catalyst, Cisco Meraki, Cisco Prime, Cisco ISE, etc. , good skill and experience in troubleshooting, diagnosing, and resolving wireless network issues and problems using various tools and methods, such as AirMagnet, Site Survey, Protocol Analyzer, Cable Tester, etc. Work Experience Experience: Minimum of 4-6 years of Firewall Management experience and at least 2 years of experience in Palo Alto and Fortinet is must. Hands-on experience in handling Firewall rules and troubleshooting whenever required. Required Knowledge and Skills, Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, Strong leadership skills with Excellent analytical and technical skills, Strong written and verbal communication skills, Excellent planning and organizational skills, Understanding of network and security architecture Key Behaviors and Competencies: good communication and interpersonal skills to interact with users, customers, and colleagues effectively and professionally, good analytical and problem-solving skills to identify and address wireless network challenges and opportunities. good organizational and time-management skills to prioritize and complete wireless network tasks and projects efficiently and timely. good learning and adaptation skills to keep up with the changing wireless networking environment and technology. Education Graduation Competencies Customer Centricity Process Excellence Developing Talent Collaboration Strategic Agility Stakeholder Management Innovation & Creativity Result Orientation
Posted 1 month ago
3 - 8 years
3 - 7 Lacs
Mumbai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : Graduate DegreeITIL certification Network FundamentalsCCNA CCNP Cisco WiFi Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of enterprise network operations. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and providing technical support to end-users. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Troubleshoot and resolve software issues reported by end-users.- Collaborate with cross-functional teams to identify and solve issues within critical business systems.- Provide technical support and guidance to end-users.- Document and maintain knowledge base articles for issue resolution.- Assist in the implementation and maintenance of enterprise network operations.- Stay updated with the latest industry trends and technologies.- Ensure compliance with established ITIL processes and procedures. Professional & Technical Skills:- Must To Have Skills:Proficiency in Enterprise Network Operations.- Good To Have Skills:Experience with Network Infrastructures.- Strong understanding of network fundamentals.- Experience with Cisco WiFi and network infrastructures.- Hands-on experience with Cisco certifications such as CCNA and CCNP.- Knowledge of ITIL processes and procedures.- Excellent problem-solving and troubleshooting skills.- Strong communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 3 years of experience in Enterprise Network Operations.- This position is based at our Mumbai office.- A Graduate Degree is required. Qualifications Graduate DegreeITIL certification Network FundamentalsCCNA CCNP Cisco WiFi
Posted 1 month ago
3 - 8 years
6 - 10 Lacs
Mumbai
Work from Office
Job Title: Network Operations L2 Analyst Job Location: Mumbai, India Shifts: Rotational Job Description: A Network Operations L2 Analyst plays a crucial role in maintaining and optimizing an organization's network infrastructure. Our company is growing rapidly and is searching for experienced candidates for the position of N etwork O perations L2 A nalyst. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. Key Responsibilities Implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firms business needs. Participate in the design, setup and configuration of complex L2/L3 switches. Maintain, create and update all network documentation and topology diagrams. Support multiple datacenters consisting of Cisco Nexus LAN (L2/L3), Console switches, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers, Aruba Device and other miscellaneous network appliances. Research, evaluate, maintain and perform Cisco IOS code upgrades for a global network infrastructure. Leverage multiple network monitoring tools to analyze network traffic patterns to proactively identify performance issues and account for capacity planning. Work with multiple vendors routinely for support, feature enhancement and design strategy when required. Responsible for managing andmaintainingSD Wan networks. Full ownership of all WAN routers, configurations, QoS policies and ensuring stability of the network 24/7. Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations. Support, manage and maintain network monitoring system for the firms global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management. Support of the firms global wireless infrastructure made up of all Cisco thin APs and Cisco Wireless LAN Controllers. On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours. When requested, attends IT meetings and scheduled teleconferences. Other duties and projects as assigned. Opportunity to embrace the position, exposure to the latest technologies and growth potential. Requirements 3 - 5+ years related work experience preferably in a professional services environment. Experience with Cisco Nexus L2/L3 switching technology. Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS. Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9Ks. Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto. Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE. Network monitoring tools (SolarWinds, Site24x7), SNMP, Wireshark. Experience with Zscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required. Excellent written, oral and interpersonal communications skills. Ability to conduct research into network issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed, with keen attention to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Qualification Education: Bachelors degree in IT Computer Science or equivalent streams. Cisco certifications in Routing, switching and/or Wireless is an added advantage. Work Environment: This is a full-time position. Candidates must be ready to work 5 days a week from Mumbaioffice. Candidates should be ready to work in rotational schedules shifts and supporting 24x7 operations.
Posted 1 month ago
2 - 4 years
7 - 11 Lacs
Gurugram
Work from Office
Company: MMC Corporate Description: We are seeking a talented individual to join our GIS team at MMC Corporate This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Global Cyber Defense - Security Operations Center What can you expect We are looking for someone to join and grow in our Security Operations Center (SOC) in a technical analyst role on various daytime business hours shifts. As an Analyst, you will be responsible for analyzing security event data, assessing the potential impact of events, and creating recommendations to defend against emerging threats. You will follow security events through the triage and response lifecycle and document all processes in a centralized knowledgebase. In this role, you will participate in ongoing security incidents and continuous SOC initiatives, such as new content development and enrichment. Additionally, you will collaborate across multiple teams on various efforts to continue to strengthen the security posture of Marsh & McLennan Companies. What is in it for you Be able to work with a global team with a company with a strong brand and strong results to match. Be part of an organization with a culture of internal mobility, collaboration, valued partnership from the business and drive for innovation in data & analytics, including the latest AI technology Grow your career with direct exposure to Senior Technologists, Business Leaders, and Employee Resource Groups which provide access relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.) Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays. We will count on you to : Analyzing network traffic, endpoint security events, and other various log sources to identify threats, assess potential impact, and recommend mitigations Supporting other security functions and teams to ensure the holistic implementation of security controls, technologies, practices, and programs Contributing to the development and improvement of response processes, documentation, tool configurations, and detection logic Assisting in additional Security Operation Center initiatives, including playbook development and documentation, new rule creation, and tool evaluations Maintaining an operational knowledge of global threat trends, known threat actors, common tactics, techniques, and procedures (TTPs), and emerging security technologies Collaborating on Security Operation Center team training opportunities and other cross training opportunities Operating as a subject matter expert on various security topics across multiple domains Supporting 24x7 operations by assisting in ongoing incidents during non-standard hours What you need to have Undergraduate degree in Computer Science (CS), Computer Information Systems (CIS), other related degrees, or equivalent experience 2+ years of information security experience and/or 2-4 years of experience in security analysis in a non-security focused role Excellent critical thinking skills, with proven analytical expertise and the ability to learn adaptively Demonstrated effective verbal, written and interpersonal communication skills with the ability to communicate security concepts to both technical and non-technical audiences Demonstrated experience with security technologies and alerts, such as intrusion prevention and detection systems, web proxies, SIEM, SOAR, EDR, firewalls, web application scanner, vulnerability scanners, forensics tools, open-source tools, or other security technologies Knowledge in one or more of the following domains: Network Operations and Architecture, Operating Systems, Identity and Access Management, Programming, Cloud Computing, Databases, or Cryptography What makes you stand out Ability to operate independently in a dynamic, evolving environment with multiple inputs and tasks simultaneously Knowledge of common attacks, current threats, threat actors, and industry trends Familiarity with common security frameworks and models, such as MITRE ATT&CK, Lockheed Martin Cyber Kill Chain, The Diamond Model of Intrusion Analysis and NIST Cybersecurity Framework Professional or technical certifications, such as Security+, GIAC Certified Incident Handler (GCIH), Certified Ethical Hacker (CEH), or other related certifications Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the world s leading professional services firm in the areas of risk, strategy and people. The Company s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com , or follow us on LinkedIn and X . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.
Posted 1 month ago
2 - 4 years
13 - 17 Lacs
Gurugram
Work from Office
We are seeking a talented individual to join our GIS team at MMC Corporate This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Global Cyber Defense - Security Operations Center What can you expect We are looking for someone to join and grow in our Security Operations Center (SOC) in a technical analyst role on various daytime business hours shifts. As an Analyst, you will be responsible for analyzing security event data, assessing the potential impact of events, and creating recommendations to defend against emerging threats. You will follow security events through the triage and response lifecycle and document all processes in a centralized knowledgebase. In this role, you will participate in ongoing security incidents and continuous SOC initiatives, such as new content development and enrichment. Additionally, you will collaborate across multiple teams on various efforts to continue to strengthen the security posture of Marsh & McLennan Companies. What is in it for you Be able to work with a global team with a company with a strong brand and strong results to match. Be part of an organization with a culture of internal mobility, collaboration, valued partnership from the business and drive for innovation in data & analytics, including the latest AI technology Grow your career with direct exposure to Senior Technologists, Business Leaders, and Employee Resource Groups which provide access relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.) Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays. We will count on you to : Analyzing network traffic, endpoint security events, and other various log sources to identify threats, assess potential impact, and recommend mitigations Supporting other security functions and teams to ensure the holistic implementation of security controls, technologies, practices, and programs Contributing to the development and improvement of response processes, documentation, tool configurations, and detection logic Assisting in additional Security Operation Center initiatives, including playbook development and documentation, new rule creation, and tool evaluations Maintaining an operational knowledge of global threat trends, known threat actors, common tactics, techniques, and procedures (TTPs), and emerging security technologies Collaborating on Security Operation Center team training opportunities and other cross training opportunities Operating as a subject matter expert on various security topics across multiple domains Supporting 24x7 operations by assisting in ongoing incidents during non-standard hours What you need to have Undergraduate degree in Computer Science (CS), Computer Information Systems (CIS), other related degrees, or equivalent experience 2+ years of information security experience and/or 2-4 years of experience in security analysis in a non-security focused role Excellent critical thinking skills, with proven analytical expertise and the ability to learn adaptively Demonstrated effective verbal, written and interpersonal communication skills with the ability to communicate security concepts to both technical and non-technical audiences Demonstrated experience with security technologies and alerts, such as intrusion prevention and detection systems, web proxies, SIEM, SOAR, EDR, firewalls, web application scanner, vulnerability scanners, forensics tools, open-source tools, or other security technologies Knowledge in one or more of the following domains: Network Operations and Architecture, Operating Systems, Identity and Access Management, Programming, Cloud Computing, Databases, or Cryptography What makes you stand out Ability to operate independently in a dynamic, evolving environment with multiple inputs and tasks simultaneously Knowledge of common attacks, current threats, threat actors, and industry trends Familiarity with common security frameworks and models, such as MITRE ATT&CK, Lockheed Martin Cyber Kill Chain, The Diamond Model of Intrusion Analysis and NIST Cybersecurity Framework Professional or technical certifications, such as Security+, GIAC Certified Incident Handler (GCIH), Certified Ethical Hacker (CEH), or other related certifications Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Posted 1 month ago
2 - 4 years
12 - 16 Lacs
Gurugram
Work from Office
Company: MMC Corporate Description: We are seeking a talented individual to join our GIS team at MMC Corporate This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Global Cyber Defense - Security Operations Center What can you expect We are looking for someone to join and grow in our Security Operations Center (SOC) in a technical analyst role on various daytime business hours shifts. As an Analyst, you will be responsible for analyzing security event data, assessing the potential impact of events, and creating recommendations to defend against emerging threats. You will follow security events through the triage and response lifecycle and document all processes in a centralized knowledgebase. In this role, you will participate in ongoing security incidents and continuous SOC initiatives, such as new content development and enrichment. Additionally, you will collaborate across multiple teams on various efforts to continue to strengthen the security posture of Marsh & McLennan Companies. What is in it for you Be able to work with a global team with a company with a strong brand and strong results to match. Be part of an organization with a culture of internal mobility, collaboration, valued partnership from the business and drive for innovation in data & analytics, including the latest AI technology Grow your career with direct exposure to Senior Technologists, Business Leaders, and Employee Resource Groups which provide access relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.) Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays. We will count on you to : Analyzing network traffic, endpoint security events, and other various log sources to identify threats, assess potential impact, and recommend mitigations Supporting other security functions and teams to ensure the holistic implementation of security controls, technologies, practices, and programs Contributing to the development and improvement of response processes, documentation, tool configurations, and detection logic Assisting in additional Security Operation Center initiatives, including playbook development and documentation, new rule creation, and tool evaluations Maintaining an operational knowledge of global threat trends, known threat actors, common tactics, techniques, and procedures (TTPs), and emerging security technologies Collaborating on Security Operation Center team training opportunities and other cross training opportunities Operating as a subject matter expert on various security topics across multiple domains Supporting 24x7 operations by assisting in ongoing incidents during non-standard hours What you need to have Undergraduate degree in Computer Science (CS), Computer Information Systems (CIS), other related degrees, or equivalent experience 2+ years of information security experience and/or 2-4 years of experience in security analysis in a non-security focused role Excellent critical thinking skills, with proven analytical expertise and the ability to learn adaptively Demonstrated effective verbal, written and interpersonal communication skills with the ability to communicate security concepts to both technical and non-technical audiences Demonstrated experience with security technologies and alerts, such as intrusion prevention and detection systems, web proxies, SIEM, SOAR, EDR, firewalls, web application scanner, vulnerability scanners, forensics tools, open-source tools, or other security technologies Knowledge in one or more of the following domains: Network Operations and Architecture, Operating Systems, Identity and Access Management, Programming, Cloud Computing, Databases, or Cryptography What makes you stand out Ability to operate independently in a dynamic, evolving environment with multiple inputs and tasks simultaneously Knowledge of common attacks, current threats, threat actors, and industry trends Familiarity with common security frameworks and models, such as MITRE ATT&CK, Lockheed Martin Cyber Kill Chain, The Diamond Model of Intrusion Analysis and NIST Cybersecurity Framework Professional or technical certifications, such as Security+, GIAC Certified Incident Handler (GCIH), Certified Ethical Hacker (CEH), or other related certifications Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is the world s leading professional services firm in the areas of risk, strategy and people. The Company s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com , or follow us on LinkedIn and X . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.
Posted 1 month ago
4 - 9 years
13 - 15 Lacs
Bengaluru
Work from Office
Amazon seeks a Senior Financial Analyst for Operations Finance team. The person would play a key role in driving the business agenda. This includes, among other things, responsibility for financial metrics, reporting, forecasting & planning and to help business in decision support through data analysis & business insight. Key job responsibilities Build financial analysis models driving operational decisions across the Amazon network Closely Working with stakeholders on cost out initiatives Working on annual budgeting and revisions thereof Automate existing models and tools to contribute in scale-up of the Fulfillment Center Network Operations planning and cost planning for the Network Evaluate and improve methodologies that are the core of our business models and tools Collaborate with operations personnel to drive process, productivity improvements and cost savings initiatives Manage the Weekly, Monthly and Quarterly results reporting Facilitate financial review meetings with key partner business groups A day in the life Regular interaction with senior business stakeholders Opportunity to bring out insights and influence decision making - 4+ years of finance or a related analytical field experience - 4+ years of applying key financial performance indicators (KPIs) to analyses experience - 3+ years of creating process improvements with automation and analysis experience - 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience - CA/ MBA - 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - Bachelors degree - Basic understanding of SQL.
Posted 1 month ago
3 - 10 years
5 - 12 Lacs
Chennai
Work from Office
Responsibilities > Work in 24x7 environment > Operational support for NAC by using tools Cisco Identity Service Engine > Operational support for LAN by using tools Cisco Prime >Operational support for WLAN by using tools Cisco Prime >KPI Reporting preparation and publishing to stakeholders >System Admin tasks in CPI3.9 >Work procedure documentation >Work under pressure and able to work to tight deadlines Experience / knowledge 5-10 years of experience in the infrastructure industry with at least 3 years as Core LAN Network operations support. 3 Years work experience in Cisco ISE and Cisco Prime tool. Good understanding of the infrastructure networking fundamentals . Very strong knowledge of Cisco LAN concepts and hardware. Very strong knowledge of Cisco WLAN concepts and hardwares. Very Strong Knowledge in RADIUS,TACACS+,802.1x,AAA Very Strong Knowledge in Cisco ISE (Policy,Profiling,Rules) Very good knowledge of Cisco Monitoring tools,CPI3.9,DNAC etc. CCNP R&S,CCNP Security Certified,CCNA Wireless / ACMA (Mandatory) Very good knowledge in Python Very good understanding of automation Ability to work under pressure and able to work to tight deadlines. Excellent written and verbal communication. Ability to interface with the Client/Vendor team and get the issues resolved. Identifying issues, risks and dependencies escalating and managing where appropriate. Outstanding communication and presentation abilities Excellent interpersonal skills is a must Knowledge in Linux will be an advantage Knowledge in IP address Management will be an advantage. Job: IT Infrastructure Engineer Organization: IT Solution Center Schedule: Full time Employee Status: Regular Job Type: Permanent contract Job Posting Date: 2025-05-08 Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com
Posted 1 month ago
3 - 6 years
5 - 10 Lacs
Bengaluru
Work from Office
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Summary: We are seeking a highly experienced and skilled Senior Network Engineer to join our team. You will serve as a critical point of escalation for network incidents, ensuring high availability and optimal performance of our network infrastructure. This role demands a deep understanding of networking principles, protocols, and security, with a strong focus on proactive monitoring, incident resolution, and infrastructure management. Responsibilities: Advanced Incident Management & Support: Serve as the primary point of escalation for complex network incidents. Monitor and respond to critical alerts from SolarWinds and other monitoring tools. Lead troubleshooting efforts and collaborate with ISPs to resolve complex connectivity issues. Manage PRI lines and resolve related issues. Network Operations & Maintenance: Perform advanced switchport provisioning and configuration. Manage complex firewall translations and security policies. Administer and optimize DNS/DHCP services using Infoblox. Proactively monitor and analyze network performance using SolarWinds. Plan and execute upgrades and maintenance on switches, routers, and firewalls (Cisco, Meraki, Juniper, Palo Alto, Cisco ASA). Perform failover testing of firewalls of multiple sites. Infrastructure Management & Security: Maintain comprehensive network documentation and diagrams. Implement and enforce network security best practices. Manage and configure F5 LTM load balancers. Basic knowledge of AWS/GCP/Azure/Oracle Cloud networking. Technology Management: Demonstrate extensive knowledge of switches, routers, and firewalls. Maintain a strong understanding of network protocols and technologies. Basic knowledge of VOIP. Requirements: Experience: Minimum 3-6 years of progressive experience in network engineering. Technical Skills: Expert-level experience with switches (Cisco, Meraki, Juniper). Expert-level experience with routers (Cisco, Juniper). Expert-level experience with firewalls (Palo Alto, Cisco ASA). Extensive experience with Infoblox for DNS/DHCP management. Advanced proficiency in using SolarWinds for network monitoring. Experience with F5 LTM load balancing. Experience working with Cloud Networking (AWS, GCP, Azure, Oracle Cloud). Basic knowledge of VOIP. Experience with ISP Management. Experience with PRI Management. Soft Skills: Exceptional troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to lead and mentor junior engineers. Strong attention to detail and organizational skills. Ability to work effectively under pressure and in a fast-paced environment.
Posted 1 month ago
2 - 3 years
1 Lacs
Bengaluru
Work from Office
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Summary: We are seeking a proactive and detail-oriented Network Engineer to join our team. You will be the first point of contact for network incidents, ensuring smooth operations and minimal downtime. This role involves hands-on management of our network infrastructure, including switches, routers, firewalls, and critical services like DNS/DHCP (Infoblox). You will also work closely with ISPs, manage PRI lines, and maintain our network monitoring systems. Responsibilities: Incident Management & Support: Serve as the first point of contact for all network-related incidents. Monitor and respond to alerts from our network monitoring system (SolarWinds). Analyze and resolve network issues, escalating to senior engineers or vendors as needed. Work closely with Internet Service Providers (ISPs) to troubleshoot and resolve connectivity problems. Manage PRI lines and resolve related issues. Network Operations & Maintenance: Perform switchport provisioning and configuration. Manage firewall translations and policies. Administer DNS/DHCP services using Infoblox. Proactively monitor network performance using SolarWinds. Perform upgrades and maintenance on switches, routers, and firewalls (Cisco, Meraki, Juniper, Palo Alto, Cisco ASA) Infrastructure Management & Security: Maintain and update network documentation. Ensure network security and compliance. Manage and configure F5 LTM load balancers. Technology Management: Maintain a good understanding of switches and routers. Maintain a fair understanding of firewalls. Basic knowledge of VOIP. Experience working with Cloud Networking. Requirements: Experience: Minimum 2-3 years of experience in network engineering or a similar role. Technical Skills: Strong experience with switches (Cisco, Meraki, Juniper). Strong experience with routers (Cisco, Juniper). Fair experience with firewalls (Palo Alto, Cisco ASA). Hands-on experience with Infoblox for DNS/DHCP management. Proficiency in using SolarWinds for network monitoring. Experience with F5 LTM load balancing. Experience working with Cloud Networking. Basic knowledge of VOIP. Experience with ISP Management. Experience with PRI Management. Soft Skills: Exceptional troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Ability to work effectively under pressure and in a fast-paced environment.
Posted 1 month ago
2 - 5 years
4 - 7 Lacs
Chennai
Work from Office
CCNA Certified from CISCO ( Network ) with min 1 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR Vandana - 8464822386
Posted 1 month ago
- 6 years
2 - 8 Lacs
Chennai
Work from Office
for Trans Ops Specialist - NOC INDIA NOC (Network Operations Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. Qualitative Requirements Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in language. Ability to communicate correctly and clearly with all customers Good comprehension skills - ability to clearly understand and state the issues customers present Ability to concentrate - follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Logistics background and Experience in similar role * Proficient in Excel
Posted 1 month ago
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