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3rd Line Data Engineer BT Group

8.0 - 12.0 years

0 Lacs

delhi

On-site

Role Overview: As a technical engineer at our company, you will provide technical support and managed services to our customers using network technologies 24x7x365 days a year. Your role is crucial in ensuring that our customers receive top-notch services to meet their communication objectives. Key Responsibilities: - Resolve technical incidents, service requests, changes, or problems related to the networks portfolio by utilizing your experience and evolving technical abilities. - Deal with customer requests in line with service definitions and SLAs. - Escalate and manage incidents and requests to vendors promptly. - Collaborate with all BT business units to ensure timely resolution of tech...

Posted 3 days ago

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