230 Network Management Jobs - Page 5

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.

Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working

Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.

What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.

Network management (routing), Router Configuration, troubleshooting, upgradation, Link Performance mngt of L3 and L2 Switch. Implementation of Firewall Rules and Policies, Intrusion, Antivirus & Patch, Security Management NAT/PAT, SSH, signatures,etc

Dear Candidate, We are hiring an IT Operations Analyst to support daily IT services, monitor infrastructure performance, and help resolve incidents that affect business continuity. Key Responsibilities: Monitor servers, applications, and network health using dashboards and alerts. Respond to incidents, escalate issues, and coordinate with IT teams. Analyze logs and performance data to identify trends or issues. Maintain documentation and SOPs for operations tasks. Assist with change management and compliance reporting. Required Skills & Qualifications: Familiarity with IT monitoring tools (Nagios, Zabbix, SolarWinds). Basic understanding of networking, system administration, and cloud. Strong troubleshooting and analytical skills. Experience with ticketing systems (ServiceNow, JIRA). ITIL certification is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

As a Technical Care Specialist, you will be responsible for providing advanced technical support for broadband and IP network solutions, ensuring high customer satisfaction through effective issue resolution and proactive service. You will analyze, diagnose, and troubleshoot complex network problems, collaborate with R&D and cross-functional teams, and contribute to service improvement through root cause analysis, documentation, and knowledge sharing. You have: 3-5 years of experience in network operations, customer support, or telecommunications, with a relevant degree in Electronics, Computer Engineering, or IT. Strong understanding of GPON, XGS-PON, SDAN, FWA, and related broadband access technologies. Familiarity with IP networking protocols (IPv4/IPv6), and protocols like SIP, IGMP, SNMP, SNTP, DHCP, PPPoE, ERPS. Hands-on experience with troubleshooting, diagnostics, and RCA reporting in live customer environments. Proficient in working on UNIX/Linux systems and using support tools for network/system analysis. Strong analytical thinking, communication skills, and a customer-first mindset; comfortable working under pressure and in 24x7 support environments. It would be nice if you also have: Basic programming or scripting knowledge in Python, Java, JavaScript, and familiarity with SQL/MariaDB and web technologies. Experience with Nokia products like Lightspan, Altiplano (SDAN), ISAM 7302/7330/7360, 5520 AMS, and network management systems like 5529 APC, IDM, OAD, SDC, NA 5530. Work independently using best practices and industry knowledge to address business and technical challenges. Lead or contribute to small-scale technical projects with minimal risk and resource demand. Assist experts in advanced troubleshooting, including system-level tracing, debugging, and protocol analysis. Identify, reproduce, and document defects; collaborate closely with R&D teams to ensure timely resolution. Engage with customers on complex issues, providing workarounds and technical guidance as needed. Ensure compliance with SLA timelines for escalated cases and emergency processes when applicable. Contribute to root cause analysis (RCA) efforts and participate in the creation of technical reports. Create and review technical documents, guidelines, and knowledge base articles to support continuous learning and issue resolution.

As a Principal Technical Specialist, you will lead cross-functional teams, drive technical discussions, and implement enhancements. You will develop large-scale features, tackle ambiguous requirements, and guide teams through new technologies. Your leadership will foster team growth, improve productivity, and communicate technical strategies to both engineers and senior leadership. You have: Bachelor's degree or equivalent with 8 to 12 years of experience. Ability to decompose problems and sequence them in an achievable manner. Toolchain and Domain experience with Java/JEE ecosystem, Spring Ecosystem. Experience in data analysis, design, object modeling, and realization. Knowledge of Network Management principles and emerging technologies and techniques. It would be nice if you also had: Ability to decompose problems and sequence them in an achievable manner. Hands-on experience in development activities such as requirement analysis, design, coding, and unit testing. Solid and well-balanced individual, able to face high-paced development activity with self-organizing capabilities. Provide technical support and guidance to a larger, cross-functional team in the completion of projects or streams. Lead technical discussions to promote enhancements, improvements, and new features beyond your area of expertise. Shape the technical direction, write key specifications, and leverage expertise in Java/JEE, Spring, data analysis, object modeling, and network management principles. Own and drive large, complex features with impact beyond your areas of expertise. Tackle highly complex features, including vague requirements or proof-of-concept (PoC) tasks. Drive and support team learning in unfamiliar areas, fostering knowledge growth. Write specifications and other guiding documentation for R&D from a product/program/system perspective.

As a Software R&D Engineer, you will develop and enhance Network Management applications for Optical Transport, SDH/SONET, and Photonic/WDM networks. Your responsibilities include designing, coding, and maintaining scalable software for network configuration, fault supervision, and performance monitoring. You'll utilize technologies like Core Java, Spring, Kafka, Zookeeper, Hibernate, React, RDBMS, PL-SQL, Linux, and Docker. Experience with OTN and Photonic network management is a plus. The role involves collaboration with cross-functional teams to deliver innovative, high-quality solutions that boost functionality and customer satisfaction. You must have: Bachelor's degree with 1 to 3 years of experience. Working experience with CORE JAVA, Spring, Kafka, Zookeeper, Hibernate and RDBMS. Hands-on working experience with UI technologies like REACT. It would be nice if you also had: Working knowledge of PL-SQL, Linux, Docker concepts is required. Domain knowledge in OTN and Photonic network management is a plus. Should have hands-on experience in development activities such as requirement analysis, design, coding, and unit testing. Network Management of Optics Division products, including Photonic/WDM, Optical Transport, and SDH/SONET. Applications provide users with control over the network in terms of configuration (infrastructure, end-to-end services), fault supervision, and performance monitoring. Interface with different Network Elements, provide a friendly graphical user interface, and implement algorithms and functions to enable easier network management and OPEX reduction. Optics Network Management applications are deployed worldwide in several hundred installations, serving both large and small customers. Development team and will contribute to new developments and the maintenance of applications, aiming to enhance functionality and customer satisfaction.

About the job Company: INK PPT Position: IT Location: Gurgaon (Work from Office) Experience: 2-4 years Working Days: Monday to Saturday (2 working Saturdays per month) Job Summary: We are looking for a proactive and technically sound IT Executive/Administrator with hands-on experience in Windows Server management, networking, and IT infrastructure. The ideal candidate will be responsible for ensuring smooth IT operations, managing company assets, implementing security protocols, and providing remote and onsite technical support. Key Responsibilities: Windows Server Management: Install, configure, and maintain Windows Server 2022 and above . Monitor server performance, manage user access, and ensure system integrity. Asset Allocation & Management: Handle the allocation, tracking, and inventory of laptops, desktops, and IT assets. Manage software licensing and device lifecycle tracking. Firewall & Security: Configure and monitor firewalls , antivirus systems, and endpoint security tools. Ensure compliance with company security protocols and industry standards. Data & Storage: Manage shared drives , automate data backups , and set up auto-sync solutions . Perform FQDN (Fully Qualified Domain Name) configurations and updates. Hardware Management: Deep understanding of RAM, SSDs, processors , and their maintenance/replacement. Manage hardware setup, cabling , and structured wiring systems. Networking: Hands-on experience with routers, switches, access points , and network load balancing. Ensure reliable internet connectivity and network security across locations. Troubleshooting & Support: Provide RDP configurations , software installations , and patch updates. Offer timely technical support to remote teams, resolving day-to-day IT issues and doubts. Required Skills & Qualifications: Bachelor's degree in Computer Science, IT, or a related field. 2-4 years of experience in IT support, infrastructure, or system administration. Strong knowledge of Windows Server 2022 , networking protocols, and security best practices. Excellent troubleshooting, communication, and time-management skills. Ability to work independently and support remote employees.

1. Develop and implement category revenue and margin plans consistent with the overall category targets and budgeting. 2. Lead research on category trends , Indian designer space competition for this category to make in-roads for sustained YOY growth for present future. 3. Drive brand/ Designer relationships around supply, exclusives on marketplace and SOR business model. Also, drive brand negotiations on terms of trade, incentives, consumer offers, site monetization etc. 4. Category knowledge of Consumers from Luxury brands in Watches , HOME AND Eyewear space . 5. Knowledge of demand side of the online business, traffic trends, various channels and cost/revenue parameters attached to it. 6. Apt analytical skills. Exceeds in data crunching data drive decisions to drive growth of this Indi luxe segment. 7. Improve customer experience, both pre-purchase and post-purchase. Work on cross-functional projects that improve metrics of customer funnel, improve delivery experience for customers. 8. Guide and develop a team of direct reporting category managers and indirect reporting seller account managers. 9. Work closely with Product, Marketing, Finance and Supply Chain teams to deliver top-line, bottom line and customer experience KRAs. Role Responsibilities: GM Category is a PL leadership role responsible to lead the strategy, planning execution. The position drives establishing the strategy, merchandise planning, system build out, new projects and partnerships necessary to grow the business. To maintain the expected Seller-wise efficiency on each of the parameters of the operation like returns, Cancellations, RTOs, O2S/O2D, etc, improve CTRs, RPV. O2S being the most important driver in MTO space A. Business strategy: 1. Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc. 2. Know the customer: Understand connected customer behaviour, develop new customer insights. 3. Know the competition: Understand on-line and off-line players. React as and when necessary, in an appropriate manner. 4. Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required. B. Merchandising and Sales strategy : 1. Own value proposition for Domestic and International market of Eyewear, Watches and Homes. Pricing strategy based on market potential, consumer insights, margins, competition, etc. 2. Navigate discovery to acquire customers from existing established businesses , and ensure conversion Partner network management operations. 3. Lead a partner/brand-relations team to identify strategic partnerships, negotiate better terms of trade and deals. 4. Put in processes metrics to scale the business 5. Use technology to scale operations and expand selection C. People leadership: 1. Provide leadership to the current teams of Category Managers. 2. Grow, retain, and groom a competitive team to deliver across functions. 3. Set goals, define KPIs and ensure team tracks effectively towards goals Skillsets Required: 1. Entrepreneurial mindset: Build/test/learn fast iteratively. Rapid execution/hands-on mindset. 2. Passion for Designer space in India , product , curation for ecommerce, experience building scaling strong categories. 3. Comfortable with hands-on day-to-day management of tasks, resolution of problems and issues and experience in implementing action plans to meet objectives. 4. Equally comfortable in generating a 3/5-year strategic vision and a weekly sales report. 5. India Retail insights: Understanding of the rapidly evolving retail/E-tail space in designer wear and home category , and the go-to-market strategies. Find opportunities and prioritize based on size, internal capabilities, etc. 6. Growth Mindset: Able to quickly learn and adapt. Play a key role in business innovation and growth strategy. Behavioural skills: 1. Strategic thinker balanced with being detail oriented. Must possess the ability to switch between execution and strategy mode most effortlessly. 2. High energy with strong and charismatic communication skills. 3. Ability to prioritize and cope with competing demands. Must possess a sense of urgency and excellent execution and project management skills. 4. Inquisitive and analytical mind; out-of-the-box thinking; bring a creative perspective to business problems applying functional expertise, business understanding and common sense. 5. Thrive in fast-changing environments and ambiguity while being execution-oriented, hands-on, pragmatic and focused on results. 6. Collaborative and able to build a work environment that promotes teamwork, partnership, recognition, and mutual respect. 7. Highest level of integrity and exceptional professionalism. Experience and Education: 1. Postgraduate, with over 9+ plus years work experience. 2. Proven experience in building and scaling Luxury categories in an online marketplace. Experience in scaling Watches, Eyewear and Homes category is a plus. 3. Demonstrated experience and exposure to growing teams in start-ups that have scaled significantly. 4. Should have strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.

Job Title: IT Head Greenfield Project Job Location: Ahmedabad City, Gujarat Key Responsibilities: IT Infrastructure Setup: Design and implement the IT framework, including hardware, software, and network systems. Project Planning & Execution: Develop IT strategies aligned with business goals and oversee implementation. Cybersecurity & Data Protection: Ensure robust security measures to protect company data and prevent cyber threats. Vendor & Stakeholder Management: Collaborate with external vendors for IT solutions and coordinate with internal teams. Technology Innovation: Introduce new technologies to enhance operational efficiency and scalability. Compliance & Regulatory Standards: Ensure IT systems comply with industry regulations and best practices. Team Leadership & Development: Build and lead an IT team, providing training and mentorship. Qualifications & Skills: Bachelor's/Master’s degree in IT, Computer Science, or related field. 15+ years of experience in IT leadership, preferably in Greenfield projects. Expertise in cloud computing, cybersecurity, ERP systems, and IT governance . Strong problem-solving and decision-making skills. Excellent communication and stakeholder management abilities.

NOC In-Charge ( Network Operations Center Manager ) - J49101 The NOC In-Charge (Network Operations Center Manager) is responsible for overseeing the day-to-day operations of the Network Operations Center (NOC), ensuring the efficient monitoring, management, and maintenance of network infrastructure. This role is crucial in ensuring that network performance is optimal, issues are promptly identified and resolved, and that the team is effectively led and trained. The NOC In-Charge plays a strategic role in implementing processes, managing staff, and collaborating with other departments to ensure seamless network operations and minimize downtime.

Position IT Project Manager Location – Kolkata Exp – 5+yrs Communication – Excellent Communication in English ** ITIL Certification Mandatory Job Description: Understand project scope, objectives, timelines, and deliverables. Ensure adherence to project milestones and deadlines. Act as a bridge between IT teams, facility management, and business stakeholders. Conduct regular meetings with clients, vendors, and internal teams. Manage expectations and ensure transparent communication. Oversee implementation and maintenance of IT systems supporting facilities Coordinate smart building technologies and automation. Ensure compliance with safety, environmental, and IT governance policies. Manage IT infrastructure deployments: servers, network equipment, data centers, Wi-Fi, cloud integrations, etc. Oversee upgrades and patching for OS, databases, and critical applications. Ensure high availability, backup, and disaster recovery strategies. Evaluate, onboard, and manage third-party vendors for hardware/software/FMS services. Define, monitor, and enforce Service Level Agreements Ensure timely escalation and resolution of issues. Identify risks, dependencies, and bottlenecks. Implement mitigation plans and maintain compliance with security policies and regulations (ISO, ITIL, etc.). Conduct audits and ensure operational standards. Lead cross-functional project teams (engineers, facility techs, support staff Allocate tasks, track progress, and mentor junior team members. Maintain documentation for all phases of the project. Prepare regular status updates for senior management. Track KPIs and generate performance reports. Strong knowledge of ITIL framework, facility operations, and infrastructure management Proficiency in managing budgets and vendor contracts understanding of networks, servers, security, and building systems KRAs: Achievement of contractual SLA targets for all accounts Pending ticket/dashboard review - Ensuring no tickets are pending without depdendency Ensure reports/dabhboard/KPI's are published as per agreed frequency and calendar Engagement - Structured review with business stakeholders (HODs, CIOs, IT Managers) to govern the BU's and enrich end user experience Tracking of discussion points/MoM for closure within agreed timelines Major Incident Management - RCA submission as per agreed SLA No. of escalations handled and controlled during the cycle Standardization and/or transformation project timelines are met as committed Reduction in ticket volume through ticket analysis and drive action plan execution Reduction in efforts - Analyse data and processes to reduce leakage Implement continual service improvement plan & track execution Appreciations from stakeholders Ensure project/account specific SOP's to facilitate smooth delivery by the team Review & update project/account specific SOP's/Runbooks Functional adherence - Ad-Hoc tasks deliverables Competent in required job skills/knowledge both technical and practical.

Job Skills: Hardware : Cisco/Juniper/ Arista Networking: TCP/IP, IP addressing, subnetting, routing protocols ( OSPF, BGP , EIGRP). Network security: firewalls, VPNs, IPS/IDS systems, access control lists (ACLs) Responsibilities: A Technical Assistance Center (TAC) Network Engineer is typically responsible for providing technical support, troubleshooting, and resolving network-related issues for customers. The required skill set for a TAC Network Engineer typically includes: Networking Fundamentals: Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP, SNMP, etc.), OSI model, and network architectures. Routing and Switching: Proficiency in configuring, managing, and troubleshooting routers and switches, including dynamic routing protocols ( OSPF, BGP, ISIS ), VLANs, STP, and routing policies. Network Security: Knowledge of network security principles, firewalls, VPNs, IPS/IDS systems, access control lists (ACLs), and security best practices. Network Monitoring and Management: Experience with network monitoring tools (such as SNMP-based systems), network management protocols (SNMP, NetFlow), and performance optimization techniques. VRF, Routing instances, BFD, VXLAN, Data Center Fabric- Leaf and spine concepts Troubleshooting Skills: Strong problem-solving skills to identify, diagnose, and resolve network issues efficiently and effectively. Hardware Knowledge: Familiarity with networking hardware from various vendors ( Cisco, Juniper, Airsta, etc. ), including routers, switches, firewalls, and load balancers. Communication Skills: Excellent verbal and written communication skills to interact with customers, understand their requirements, and provide clear explanations and instructions. Documentation: Proficiency in documenting network configurations, troubleshooting steps, and solutions for future reference and knowledge sharing. Continuous Learning: Willingness to stay updated with the latest networking technologies, trends, and industry developments through self-study, training, and certifications. User-level knowledge: Jira ticketing, Slack usage and Splunk. Overall, a TAC Network Engineer should possess a combination of technical expertise, problem-solving abilities, communication skills, and a customer-centric approach to effectively support and maintain network infrastructure. Note: Notice period: Immediate to 15 days 12 hours shift (4days working and 3days week off) 24/7 support rotational shift (every 3 months)

Overview Design, Deployment, Operation and Monitoring of MSCI Global Network Responsibilities Design and implement network solutions to meet business requirements Manage and optimize network infrastructure, including routers, switches, firewalls, and load balancers Develop and maintain network architecture documentation Ensure network security and compliance with industry standards Collaborate with cross-functional teams to integrate network solutions with other IT systems Monitor network performance and troubleshoot issues as they arise Implement and manage WAN technologies such as SDWAN, MPLS, Azure vWAN and ExpressRoute Utilize Cisco NDFC for network management and automation Design and deploy cloud-based network solutions on platforms like Azure and GCP Develop and maintain high availability (HA) network solutions for data centers Create and maintain scripts for network automation using tools like Terraform Implement and manage network monitoring and management tools Develop and implement API-based automation solutions for network management Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field Minimum of 8 years of experience in network architecture and design Extensive experience with routing and switching (R/S), firewalls, and load balancers Proficiency in Cisco NDFC, Palo Alto Panorama and other network management tools Experience with cloud platforms (Azure, GCP) and data center networks Strong knowledge of WAN technologies such as SDWAN, MPLS, and ExpressRoute Proficiency in scripting languages and tools like Terraform and Python Experience with network monitoring and management tools Strong understanding of API-based automation Excellent problem-solving and analytical skills Strong communication and collaboration skills What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Job Information Job Opening ID ZR_1626_JOB Date Opened 08/12/2022 Industry Technology Job Type Work Experience 5-8 years Job Title Outage Management System- OMS (Oracle Utilities) City Bangalore Province Karnataka Country India Postal Code 560002 Number of Positions 4 Roles & Responsibilities: Oracle Network Management System (especially Outage management system-OMS) OMS modules - web workspace, web call entry and configuration assistant OMS Backend processes Linux/Unix Commands PL/SQL 5 to 10 years for experience in Utility Distribution management system , outage management system & ADMS. Must have experience in Oracle Network Management System for configurations & customizations Strong functional/Technical knowledge of Electrical or Power systems Industry with good understanding of unbalanced load flow, fault analysis and system optimization algorithms and business processes of the utilities industry Proven customer facing experience within professional service organizations, ability to understand business requirements and prepare functional & technical design document Knowledge of the software development lifecycle; experience in application design and development methodology Experience in integration with SCADA, GIS, CIS and other utility software. Should have analytic skill to identify the issue and ability to find the solution Preferable to have technical capabilities in areas of Java, J2EE, XML, SOA technologies, Oracle XAI etc, and experience with building custom solution. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Responsibility for sales in defined territory for Blue tools, MT & HG through active development, maintenance & growth of existing and potential direct dealers Network management of direct dealers & sub-dealers. Provide optimal service to them. With systematic follow-up on visits and planning of next steps for the conversion/development of direct dealers Enhance the quality of existing channel partners Specific initiatives to support products- New launches, Cordless etc Entrepreneurial turnover and GM responsibility optimization in terms product mix Support of dealers in B2B portal Digital tool usage to improve business results Implementation of central marketing activities and strong collaboration with user and retail marketing Information gathering about competitors & market trends Placement of Product in primary and secondary channel Identify opportunities to spread the reach Collaborate across BU team of power tools and Bosch to create opportunities of sales

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :NNM Tools Administration Good to have skills :NA Minimum 5 year(s) of experience is required Educational Qualification :a:B-Tech/M-Tech/MCA Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality and use exceptional communication skills to keep our world-class systems running smoothly. Your role will involve accurately defining client issues and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring client satisfaction and maintaining the integrity of our systems. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication and coordination between the client and the system or application. Identify and analyze client issues, and design appropriate resolutions. Maintain a deep understanding of the product and its functionalities. Conduct regular system checks and troubleshoot any issues that arise. Professional & Technical Skills: Must To Have Skills:Proficiency in NNM Tools Administration. Good To Have Skills:Experience with network monitoring tools such as SolarWinds or Nagios. Strong understanding of IT infrastructure and network management. Experience in troubleshooting and resolving technical issues. Knowledge of scripting languages such as Python or PowerShell. Familiarity with ITIL processes and best practices. Additional Information: The candidate should have a minimum of 5 years of experience in NNM Tools Administration. This position is based in Noida. A B-Tech/M-Tech/MCA degree is required. Qualifications a:B-Tech/M-Tech/MCA

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : HPE Network Management Center Good to have skills : Python (Programming Language) Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Role:Monitoring Tool SpecialistRole Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.Must Have Skills:Candidates should have 14+ years industry experience in managing tools MF NNM Applications and Excellent network analysis fundamentals and robust troubleshooting skills Good To Have Skills:MF NPS/NA/UCMDB/Sitescope/OBM and Server Operating System (Windows/Unix/Linux), Network & Application Monitoring tools Knowledge. Industry Standard tool certifications will be preferred.Job Requirements:Key Responsibilities :a. NNM/NPS/NA/iSPI's Installation/Upgrade with ApplicationFailover and HA Environment.b. NNM Integration with multiple MF Tools as well as 3rd party tools.c. NNM/NA discovery and DDP Installationd. Configuring LDAP, SMTP and SSL on NNM/NA.e. Performing Router, Switches, Firewall, Load balancer discovery/trubleshooting.f. Troubleshooting of discovery failure and inetgation related issues.g. NPS Standard and customization reports and schudling.h. Experince on NNM/NPS/NA/iSPI migration.Technical Experience:a. Installation of Installation.b. Integration with NPS/NA/UCMDB, OBM and 3rd party tools like mywizard.c. Basic and Advanced Discovery Knowledge.d. NNM/NPS/NA console, custompoll, SNMP Traps, monitoring setting.e. Scripting - Perl, Shell, etc. for any cutomization and automation in NNM. Professional Experience: Good understanding of ITIL framework Flexible to work in 24x7 environment Should have knowledge of SLAs OLAs and KPIs Well versed corporate ethics and compliance Team player who also works well independently self-motivated Work on the service improvement programs. Educational Qualification:Bachelor degree or Engineering and 15 years of full time education. Additional Information:Good communication, presentation, technical documentation, and collaboration skills. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : HPE Network Management Center Good to have skills : Python (Programming Language) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve network management center issues.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical procedures and user guides.- Stay updated on industry trends and best practices. Professional & Technical Skills:- Must To Have Skills:Proficiency in HPE Network Management Center.- Good To Have Skills:Experience with Python (Programming Language).- Strong understanding of network management principles.- Knowledge of network monitoring and troubleshooting.- Familiarity with network security protocols.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 3 years of experience in HPE Network Management Center.- This position is based at our Pune office.- A 15 years full-time education is required. Qualifications 15 years full time education

You will report to the Navigator PLM (Product Line Management) team and play a key role in designing and developing AI-enabled applications for Ciena s Navigator Network Control Suite . Your work will directly contribute to enhancing network performance, automation, and operational efficiency through cutting-edge AI/ML solutions. In this role, you will: Design, develop, and deliver AI applications using Generative AI , LLMs , Classical ML , and Agentic AI techniques. Collaborate with cross-functional teams to integrate AIOps capabilities into Cienas Navigator platform. Analyze large datasets to uncover actionable insights and support data-driven decisions. Fine-tune and train AI models tailored to Ciena s product and network application needs. Participate in code reviews, testing, and deployment to ensure high-quality, scalable software. Research the latest AI technologies and help define best practices for solution development and deployment. The Must Haves: Bachelor s degree in Artificial Intelligence , Computer Science , Engineering , or a related field. 3+ years of experience in developing AI software, particularly for AIOps or Data Science use cases. Hands-on experience with LLMs , transformers , agentic frameworks , and RAG (Retrieval-Augmented Generation) techniques. Strong programming skills in Python , Java , or C++ . Experience with machine learning frameworks like TensorFlow or PyTorch . Familiarity with cloud platforms (eg, AWS, Azure) and containerization tools such as Docker and Kubernetes . Proven experience building microservice-based software systems . Strong grasp of network management protocols and principles . Effective communicator with the ability to work independently and collaboratively. Assets: Experience with Ciena network management solutions . Understanding of AIOps tools and practices . A Master s or advanced degree in a related field. Passion for innovation, continuous learning, and solving complex problems.

Job_Description":" We are looking for a highly organized Technical Project Manager to lead and coordinate the development of a cloud-based network management platform. You will work closely with cross-functional teams to ensure timely delivery, quality assurance, and smooth integration of features such as FreeRADIUS, captive portal, payment gateways, and mobile apps. Requirements 9+ years of experience in project management in software or SaaS environments. Proven track record of leading multi-disciplinary teams (frontend, backend, mobile, DevOps) Working knowledge of Docker, REST APIs, Laravel, and RADIUS systems Strong familiarity with Agile/Scrum methodologies and tools like Jira or ClickUp Excellent communication and client interaction skills Benefits Work on a cutting-edge SaaS platform in the networking industry. Flexible work hours and remote-friendly. Opportunity to grow into a Product Owner or Head of Engineering role. Performance-based bonuses. ","

Design, deploy, maintain the organization, network infrastructure, including LAN, WAN, VPN, and wireless networks. TMS, WMS, certification ITIL/MCSA/CCNA Support the IT Manager in developing and implementing IT strategies aligned with business goals.