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2.0 - 7.0 years
3 - 6 Lacs
Gurugram
Work from Office
Maintain and troubleshoot basic hardware, software, and network issues Ensure data security and backups are in place Run social media campaigns and post regular content Create and manage email marketing campaigns Manage SEO/SEM strategies
Posted 1 week ago
8.0 - 10.0 years
5 Lacs
Bengaluru
Work from Office
The Following is the JD in Google Workspace Management 1.User Management: Create, modify, and delete user accounts: This includes setting up new employee accounts, adjusting permissions, and disabling or removing inactive users. Manage access rights: Ensure appropriate access to resources based on user roles and responsibilities. Onboard new users: Assist new employees with accessing necessary tools and resources. 2. Software and Hardware Management: Install and configure software: Install and update operating systems, applications, and software on workstations. Install and configure hardware: Set up new hardware, including workstations and peripheral devices. 3. Security Implementation: Implement security policies: Enforce security protocols and configurations to protect data and systems. Manage security settings: Configure account-related, password, and account lockout policies. Monitor and respond to security events: Track and address potential security threats or vulnerabilities. 4. Network and Infrastructure: Maintain network infrastructure: Oversee network components like routers, switches, and firewalls. Manage network file systems: Ensure correct configuration and access to authorized users. Troubleshoot network issues: Diagnose and resolve network connectivity problems. 5.Admin Roler - Privilege Management 6. GWS - Storage Management 7. GWS - File Sharing Knowledge on MDM
Posted 2 weeks ago
3.0 - 4.0 years
5 - 9 Lacs
Pune
Work from Office
About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and were backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But its not just about the technology; its about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. Were founded on the principles of trust, transparency, and accountability, and were not afraid to challenge the status quo at every turn. Were looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. About the role: We are seeking a dedicated and dynamic Client Success Manager to join our team. The CSM will develop client relationships that promote retention, loyalty, and hyper-growth. You ll be the architect of client satisfaction, diving deep into their needs and transforming areas of dissatisfaction into triumphs. This isn t just about organization; it s about thriving in the chaos of managing multiple enterprise accounts, each with soaring expectations. If you thrive on juggling challenges, turning feedback into actionable insights, and driving clients to unparalleled success, we want to hear from you! What Youll Do: Client Relationship Management: Maintain and grow relationships with existing customers by understanding their business needs and helping them achieve their goals with our products or services. Client Support: This position is the primary point of contact for customer inquiries, providing timely and effective solutions to any issues or concerns customers may have. Product Expertise: Develop a deep understanding of our products/services to communicate their benefits and functionalities to customers effectively. Client Retention: Implement strategies to reduce churn and improve client retention rates. Proactively identify at-risk clients and work to resolve issues before they lead to churn. Feedback Loop: Collect and analyze client feedback to improve product development and client experience. Work closely with the product and development teams to ensure customer needs are being met. Training and Resources: Create and deliver training sessions, webinars, and other educational resources to help clients maximize their product use. Metrics and Reporting: Track key performance indicators (KPIs) related to customer success, such as customer satisfaction scores, renewal rates, net promoter scores (NPS), turnaround times, SLA s and more. Prepare and present reports to management. Cross-functional collaboration: Work with sales, operations, implementation, product development, and support teams to ensure a seamless client experience and effective problem resolution. What Youll Need: 3 - 4 years of client-facing experience in SaaS, preferably in health tech or a high-growth B2B environment. Strong instincts around customer behavior and how to guide them from onboarding to renewal and ideally, expansion. Data-driven mindset, comfortable analyzing KPIs and using insights to inform decisions. Bonus if you ve worked with enterprise or mid-market clients before and know how to manage senior stakeholders. At Certify, were committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.
Posted 2 weeks ago
3.0 - 4.0 years
5 - 9 Lacs
Pune
Work from Office
About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and were backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But its not just about the technology; its about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. Were founded on the principles of trust, transparency, and accountability, and were not afraid to challenge the status quo at every turn. Were looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. About the role: We are seeking a dedicated and dynamic Client Success Manager to join our team. The CSM will develop client relationships that promote retention, loyalty, and hyper-growth. You ll be the architect of client satisfaction, diving deep into their needs and transforming areas of dissatisfaction into triumphs. This isn t just about organization; it s about thriving in the chaos of managing multiple enterprise accounts, each with soaring expectations. If you thrive on juggling challenges, turning feedback into actionable insights, and driving clients to unparalleled success, we want to hear from you! What Youll Do: Client Relationship Management: Maintain and grow relationships with existing customers by understanding their business needs and helping them achieve their goals with our products or services. Client Support: This position is the primary point of contact for customer inquiries, providing timely and effective solutions to any issues or concerns customers may have. Product Expertise: Develop a deep understanding of our products/services to communicate their benefits and functionalities to customers effectively. Client Retention: Implement strategies to reduce churn and improve client retention rates. Proactively identify at-risk clients and work to resolve issues before they lead to churn. Feedback Loop: Collect and analyze client feedback to improve product development and client experience. Work closely with the product and development teams to ensure customer needs are being met. Training and Resources: Create and deliver training sessions, webinars, and other educational resources to help clients maximize their product use. Metrics and Reporting: Track key performance indicators (KPIs) related to customer success, such as customer satisfaction scores, renewal rates, net promoter scores (NPS), turnaround times, SLA s and more. Prepare and present reports to management. Cross-functional collaboration: Work with sales, operations, implementation, product development, and support teams to ensure a seamless client experience and effective problem resolution. What Youll Need: 3 - 4 years of client-facing experience in SaaS, preferably in health tech or a high-growth B2B environment. Strong instincts around customer behavior and how to guide them from onboarding to renewal and ideally, expansion. Data-driven mindset, comfortable analyzing KPIs and using insights to inform decisions. Bonus if you ve worked with enterprise or mid-market clients before and know how to manage senior stakeholders. At Certify, were committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.
Posted 2 weeks ago
1.0 - 6.0 years
4 Lacs
Chennai
Work from Office
Should be Science/ Commerce Graduate, preferably Graduate in Engineering in any stream/ MCA/ BCA/ BSC in Computer Science or equivalent qualification with minimum 1 year of experience in computer networking field or graduate with minimum 3 years of experience in computer networking field. Mandatory Experience and Knowledge- Experience of working in Similar Projects as Network Management L1 in Public Sector Banks/ Private Banks/ BFSI/ PSU Sector. Should be certified in following certification: CCNA or equivalent Certified. Work as part of 24x7 projects and operations team Excellent oral and written communications skills. Ability to work independently and as a team player. Strong problem determination and resolution skills. The resources should be equipped with basic trouble shooting experience.
Posted 2 weeks ago
1.0 - 6.0 years
4 Lacs
Hyderabad
Work from Office
Should be Science/ Commerce Graduate, preferably Graduate in Engineering in any stream/ MCA/ BCA/ BSC in Computer Science or equivalent qualification with minimum 1 year of experience in computer networking field or graduate with minimum 3 years of experience in computer networking field. Mandatory Experience and Knowledge- Experience of working in Similar Projects as Network Management L1 in Public Sector Banks/ Private Banks/ BFSI/ PSU Sector. Should be certified in following certification: CCNA or equivalent Certified. Work as part of 24x7 projects and operations team Excellent oral and written communications skills. Ability to work independently and as a team player. Strong problem determination and resolution skills. The resources should be equipped with basic trouble shooting experience.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Mumbai
Work from Office
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Position Overview You will be managing relationships with new, existing and tenured Consultants (Experts) using our Internal tools. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care and Network Management Team members across the globe. Responsibilities In this role you will act as a mediator between Third Bridge and external experts through: Managing specialist relationships to effectively provide their services to clients Resolving and addressing customer questions and complaints, provide appropriate solutions and alternatives within a timely manner; follow up to ensure resolution Ensure data is up to date and accurate Ensure positive experience for our internal/external stakeholders Answer and respond to queries through various forms of communication (e.g., phone and email) Listen and respond to internal/external stakeholder needs, feedback and concerns Ensure smooth handover between internal departments and teams where needed Work in a collaborative environment to meet and exceed assigned goals Qualifications Skills A successful candidate will have: 1+ years relevant administrative and/or customer service experience Excellent interpersonal, written and verbal (over the phone) communication skills Ability to handle stringent deadlines/multi-tasking Ability to cultivate and manage strong relationships with senior executives Adept at conflict management and resolution Flexibility in time management, particularly when working across international time zones and working hours Motivated self-starter, organized, detailed-oriented and ability to work independently Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hyrbid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
As a Solution Specialist, you will be involved in the design, implementation, testing, integration, and debugging of Python and Java-based services and applications. You will convert client requirements into high-quality code while collaborating with highly skilled teams to deliver top-notch software for Network Management customers. You Have: Bachelor's or Master's degree in CSE/ECE/EEE/EI/IT with 5 to 10 years software consulting experience (implementing enterprise software solutions for customers), including direct customer contact. Knowledge and experience with the professional services project lifecycle (scoping, requirements, construction, QA/test). At least 2+ years of SW development experience in Java or Python. Experience in Robot Framework. Working Experience in Kubernetes. It would be nice if you also had: Ability to take initiative and lead complex activities along with a team. Interest to learn and integrating new technologies in a fast-paced environment. Design, implement, test, integrate, and debug of Python and Java-based services & applications. Convert requirements to high-quality code while working closely with a team of other highly skilled professionals to deliver top-quality software to the Network Management customer base. Contribute with your hands-on experience on Machine learning and algorithms. Contribute to the first level of effort estimation for feature, Interface with system architects to understand the impact of the system level features on the modules. You will review specifications, architecture and design, code, test strategy, and test cases for the feature. You will be required to travel up to 25% internationally.
Posted 2 weeks ago
10.0 - 16.0 years
20 - 35 Lacs
Mumbai
Work from Office
Role: IT Infrastructure Network Lead Job Profile: We are looking for a skilled and experienced IT Infrastructure Network Lead to oversee and manage all IT Networks across the Lodha Offices. The Network Lead will be responsible for ensuring the stability, security, and performance of the organizations network systems. This role will involve leading a team, troubleshooting complex network issues, optimizing performance, and ensuring the seamless operation of all network services. The successful candidate will also be responsible for managing the network Budgets, high levels of communication, collaboration and stakeholder engagement. Responsibilities: • Lead the design, implementation, and management of network infrastructure, ensuring scalability, reliability, and security. Assess network requirements and ensure that infrastructure supports business needs. Design network solutions that support both on premises and cloud-based environments. Monitor the network performance, identify bottlenecks, and optimize network performance. Implement and enforce network security policies and protocols (e.g., firewalls, VPNs, intrusion detection systems). Oversee network security audits and collaborate with security teams to address vulnerabilities. Troubleshoot and resolve complex network problems related to connectivity, routing, switching, and performance. Maintain comprehensive documentation for network designs, configurations, and protocols. Generate reports on network performance, incidents, and improvements for senior management. Collaborate with third-party vendors to procure network equipment, software, and services. Manage vendor relationships, ensuring service level agreements (SLAs) are met and issues are resolved promptly. Manage and mentor a team of network engineers and administrators. Conduct performance reviews and ensure continuous skill development within the team. Required Experience: Strong communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to think creatively and strategically. • Strong leadership and team management skills, with the ability to motivate and inspire team members. Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Knowledge of project management methodologies, tools, and techniques. Strong documentation skills Strong experience in network design, troubleshooting, and management (LAN/WAN, routers, switches, firewalls). Proficiency in network monitoring tools and techniques. Familiarity with network security practices (e.g., firewalls, intrusion detection/prevention systems). Experience with cloud networking solutions (AWS, Azure, etc.) is a plus. Certifications in Cisco/HPE Aruba/ Fortinet Products will be an added advantage. Experience with SD-WAN and network automation tools. Excellent problem-solving abilities and troubleshooting expertise. Strong communication skills and the ability to interact with both technical and non-technical stakeholders. Ability to work under pressure and manage multiple priorities effectively. Practice: 10-15 years of experience in network management, with at least 3 years in a leadership role. Educational Qualification: Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience) Reports To: Head of IT Infrastructure and Security.
Posted 2 weeks ago
8.0 - 10.0 years
15 - 30 Lacs
Kozhikode
Work from Office
Key Responsibilities: 1. Network Design and Implementation: Design and deploy scalable and secure network solutions (LAN, WAN, VPN, SD-WAN, MPLS). Plan and execute network upgrades and migrations with minimal downtime. Oversee the integration of cloud networking solutions (e.g., AWS, Azure). 2. Network Operations Management: Monitor network performance and ensure uptime according to SLAs. Manage and troubleshoot connectivity, routing, and switching issues. Implement and oversee disaster recovery (DR) and business continuity plans for network services. 3. Team Leadership and Collaboration: Lead a team of network engineers, technicians, and administrators. Assign tasks, provide mentorship, and conduct performance evaluations. Collaborate with IT teams, vendors, and stakeholders on network-related initiatives. 4. Security and Compliance: Ensure network security by implementing firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs. Regularly audit network configurations to ensure compliance with industry standards. Respond to and mitigate network security breaches and vulnerabilities. 5. Vendor and Asset Management: Manage relationships with third-party vendors, ISPs, and service providers. Negotiate contracts, licenses, and SLAs for network hardware and services. Track network inventory, including routers, switches, and access points. 6. Performance Monitoring and Optimization: Use tools like Op Manager ,SolarWinds, PRTG, or Cisco Prime to monitor and optimize network performance. Analyze traffic patterns and implement quality of service (QoS) for critical applications. 7. Budget and Reporting: Develop and manage budgets for network operations and upgrades. Create regular reports on network performance, incidents, and capacity planning for senior management.
Posted 2 weeks ago
1.0 - 2.0 years
6 - 10 Lacs
Gurugram
Work from Office
Effectively manage incoming cases related to existing reports and dashboards Investigate quality issues that are escalated from other GLG teams Conduct in-depth research on issues/concerns identified using proprietary databases and/or public domain, supporting senior team members on all aspects of quality engagements. Ensure that risks are identified, assessed, managed, and reported in a timely manner. Collaborate and work closely with global teams in a distributed environment, to protect the integrity of all GLG engagements and to ensure that Network Member profiles are complete, accurate and up to date. Provide feedback on new processes, guidelines, and protocols to improve the decision-making process around Network Management quality issues Communicate with Network Members and internal stakeholders to resolve any outstanding concerns Perform other duties and responsibilities as assigned An ideal candidate will have the following: Ability to work EMEA hours Prior experience communicating with internal and external parties across regions and time zones Fluent in English (oral and written communication) Strong academics with 1 to 2 years of relevant industry experience. Preference will be given to candidates with a background in corporate governance, risk management, quality control, internal audit, or equivalent role Strong written and verbal communication skills using a variety of communication channels (telephone, e-mail, in-person, etc), with experience handling challenging situations and conversations Possess excellent Internet-based research skills. Familiarity with using Internet-based investigative tools would be an added advantage. Demonstrated commitment and attention to detail Proven ability to work independently in a fast-moving environment Ability to work effectively independently and collaboratively in a team.
Posted 2 weeks ago
3.0 - 8.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Project description Product development for Data Center routing & switching platforms - Major Enterprise Networking equipment provider Our teamA team of networking enthusiasts willing to contribute to customer success Technologies usedNetworking protocols, Cloud-Native technologies, GitHub, JIRA, traffic generation tools, Windows/Linux servers, network virtualization, network security, network management tools, microservices and Agile methodologies OpportunitiesDesign and develop the latest Networking features and solutions, collaboration with an international team of professionals, working with the latest networking technologies and concepts, access to trainings. Responsibilities Work closely with functional engineering teams, test teams and customer solution engineering teams to design and develop feature functionality for data center networks, network security and routing technologies. Design & develop data path features for highly scalable networking platforms Collaborate with cross-functional and test teams to ensure the implementation meets end customer requirements for interoperability, performance, scalability, and security Develop detailed functional and design specifications Develop & Automate Unit test plans Address Customer found issues Skills Must have Require a Bachelor/Master's degree in Computer Science/Electronics & Communication/Information Systems 3+ years of hands-on experience in designing and developing features in the Networking domain Good programming skills in C/C++ Good understanding of Layer 2, Layer 3 (BGP, OSPF, IS-IS) and overlay protocols like VxLAN, GRE, MPLS, SPB Good knowledge of switching ASICs (Broadcom XGS/DNX) Good understanding of L2/L3 control plane protocols Good understanding of Linux operating system internals Strong debugging and troubleshooting skills Ability to thrive in fast paced agile development environment Strong verbal and written communication skills Highly motivated and self-driven Nice to have GO Lang programming experience Understanding of virtualization & cloud technologies (Virtual Machines, Containers, Kubernetes) Other Languages EnglishB2 Upper Intermediate Seniority Regular
Posted 2 weeks ago
17.0 - 22.0 years
25 - 30 Lacs
Pune
Work from Office
About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apartOur cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and were backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But its not just about the technology; its about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. Were founded on the principles of trust, transparency, and accountability, and were not afraid to challenge the status quo at every turn. Were looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. ABOUT THE ROLE: As CertifyOS scales, we re looking to bring on board a Chief of Staff to elevate our executive team and the overall company - someone who combines best-in-class leadership with data-driven decision making and a relentless desire to help the company succeed. This individual will put on a masterclass in influence without authority, partnering with the CEO and full executive team on the most important decisions and projects impacting Certify. WHAT YOU LL DO: Spearhead Strategic Initiatives There will often be white-space in our org structure that you ll fill in on a temporary basis to drive forward a strategic initiative This could include scoping and driving forward a new opportunity (e.g. MA, partnership), filling in when there s a key leadership gap and leading a team, or driving forward critical hiring processes Act as a Force Multiplier for the CEO Executive Team You will be involved in all of the most important meetings at the company, serving alongside the CEO and executive team to make decisions and drive forward execution Your role will be both as an organizer - preparing and refining strategic decisions, taking notes and follow-up actions, etc. - and as a thought partner. The expectation is that you will actively contribute to the course of action the company takes You will be a node between the executive team and the rest of the company, regularly meeting with cross-functional leaders to understand what merits the attention of the executive team and bringing problems + decisions that will accelerate progress Drive Cross-Functional Alignment and Improve Operational Excellence At Certify, we use OKRs; you will take over our existing OKR processes, constantly evaluate them for efficacy, and improve them. If you haven t read Measure What Matters, that will be a month 1 requirement You ll take note of what s working and what isn t in how teams collaborate and improve internal processes to improve coordination You ll always have your finger on the pulse of what each department is prioritizing and ensuring it s aligned with the most important objectives for the company Manage Internal External Communications You ll be involved in several forms of executive communication, ranging from board deck preparation, to investor updates, to leading preparation for our monthly All Hands meeting You ll clearly translate the company strategy into clear, digestible messaging for the broader team WHAT YOU LL NEED: Exceptional communication skills, both verbal and written. You know how to distill complexity into bite-sized simplicity for conveying to the full organization Strong analytical skills to diagnose problems, pull and analyze your own data, interpret it, and develop strategic solutions based on it You have to be a jedi in organization skills, with the ability to manage multiple projects simultaneously, setting priorities and ultimately meeting deadlines Collaboration excellence. You thrive when you re building and maintaining relationships across all levels of the organization, facilitating collaboration and alignment across individuals and teams A desire to work in a fast-paced environment where you ll need to be scrappy to get things done The flexibility and adaptability to navigate a fast-paced, constantly changing environment, who embraces change when it s needed At your core, you re a problem solver. You have a proven ability to identify issues, understand their root causes, and ultimately solve issues, whether independently or by corralling a large group. At Certify, were committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.
Posted 2 weeks ago
9.0 - 14.0 years
10 - 20 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Skills Required: Basic understanding of infrastructure architecture, industry standards and best practices methodology Highly motivated, ability to lead and influence Experience in infrastructure related role, Proven success in projects in large scale projects Strong technical design skills Ability to effectively communicate, coordinate and collaborate successful track record of effective vendor management Knowledge of emerging technologies and vendor landscape, Ability to balance cost against benefits Understanding of business drivers and all stakeholders requirements Understanding of documentation and frameworks Experience in capacity and performance management, understanding of application lifecycle management Hands on experience and expertise with specific infrastructure technologies relevant to organizational needs, including operating systems software, virtualization, automation (on multiple platforms) Creative thinking, innovative approach for solution design, implementation and problem solving. Set and manage stakeholder expectations. Recommend solutions as per RFP requirements or any change order coming from existing clients. Manage vendor relationships from technical matters perspective. Mediate between infrastructure and delivery / development group. Establish and vet key vendors relationships. Assess emerging technologies from key OEMs Guide sales team on price vs performance issues. Experience: -8- 15 years of overall experience in the field of IT Infrastructure is essential. -Must have at least 3 years experience in designing and implementing products or solutions of any one domain mentioned below: oEnterprise Servers & Storage (Cloud computing / Virtualization / Consolidation / Data center / Business Continuity / Backup / Enterprise Servers , Storage and Tape Technologies, Clustering / High availability etc) oEnterprise Networking and security ( Routing and Switching protocols, network architecture, connectivity options, network management, remote access, data security, standards and compliance, identity management, log management etc ) oDatacenter ( Tier 3 / 3+ DC build including power & cooling) access control and building management system etc) Certifications: Any of the industry standard IT Infrastructure related certifications like RHCE/ MCSE / MCTS/ CCNA / CCIE / VCP /CISSP is essential. Also, PMP or ITIL certification will be an advantage. Job Description: As part of Solution Architecturing Team (SAT), IT Infrastructure Architect will be responsible for design and delivery of end to end IT Infrastructure solutions for clients from across business verticals. Responsibilities will include: -Design of IT infrastructure solutions - develop technology strategy with logical and physical designs to meet client requirements, using standard architecture methodologies. -Handle multiple infrastructure technologies based on project requirements -Preparation of bill of material, technical write-ups for solutions developed -Documentation of architecture design to various levels of details -Work at CxO level executives to capture of client technical requirements /articulate the solution. Detailed briefing with presentations for larger client audience -Work as an individual contributor. -Ensure delivery of the infrastructure solutions designed as per scope & project timelines, through right set of internal/external partners.
Posted 2 weeks ago
5.0 - 8.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Skills Required : SDWAN, Juniper Switching, Wireless, Network operations, network management, ITIL.
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Mumbai
Work from Office
Campus Ambassador Internship Brainwonders Department: Business Development, Outreach, and Marketing. Location: Remote Internship Type: Part-time | Flexible Hours Duration: Eligibility: Open to students currently enrolled in any institution Role Overview As a Campus Ambassador, you will be the face and voice of Brainwonders at your school, college, or university. Your role is to promote our services, engage your peers, and help us grow our campus presence across India. Key Responsibilities Represent Brainwonders within your campus and student community Promote and organize offline and online activities to increase brand reach Educate peers about Brainwonders services, values, and benefits Initiate and manage peer-to-peer outreach and pitching of our products Share regular updates, feedback, and market insights with the Brainwonders marketing team Collaborate with fellow ambassadors and brainstorm new ideas for engagement Qualifications Completed 10th standard (minimum) Must be currently enrolled in a recognized academic institution No prior experience required just ambition and sincerity are required Skills We Value Strong communication skills (verbal and written) Leadership qualities and team spirit Enthusiasm and self-motivation Socially active and well-connected on campus Perks & Benefits Internship Certificate upon completion from the Taiwanese Headquarters Performance-based Letter of Recommendation (LOR) Flexible working hours (remote) Exclusive access to career counselling tools and workshops Opportunity to grow your personal and professional network Great for CV building
Posted 2 weeks ago
1.0 - 2.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Lumen is seeking a highly skilled Network Engineer to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining network infrastructure to support our cutting-edge technology solutions. The ideal candidate will possess a strong understanding of networking concepts and protocols, as well as experience with both hardware and software components of network systems. Key Responsibilities: - Design and configure network systems, including routers, switches, and firewalls, to ensure optimal performance and security. - Monitor network performance and troubleshoot issues to ensure high availability and reliability of services. - Collaborate with cross-functional teams to support network-related projects and initiatives. - Implement security measures to ensure the integrity and confidentiality of data transmitted across the network. - Stay up-to-date with emerging technologies and industry trends to recommend improvements to existing network infrastructure. - Provide technical support and guidance to internal teams and customers as needed. Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Proven experience as a Network Engineer or in a similar role. - Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.) and technologies. - Experience with network monitoring tools and diagnostics. - Relevant certifications such as CCNA, CCNP, or equivalent are preferred. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration abilities. At Lumen, we value innovation, integrity, and teamwork. If you are passionate about building and maintaining robust network systems and are looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately.
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Thane, Mumbai (All Areas)
Work from Office
Server: Microsoft Azure Cloud Service. Backend: (I) Codeigniter Framework V.3.1.13. PHP Version 7.4. Database: Mysql Version 8. Frontend: HTML5, CSS3 AND Bootstrap4, Jquery. Basic knowledge of PowerBi and Tableu. social media sites Troubleshooting
Posted 2 weeks ago
12.0 - 18.0 years
12 - 15 Lacs
Hyderabad
Work from Office
Job Description: ITSM experience Technology • End point management • O365 • Networking Protocol • Linux/Window/Cloud technologies • Access Point Management, '• Threat Assessment Perform Report • Analytics of day-to-day Operations and manage team. • Good to have Windows Licensing, Billing Management • Asset Management • vendor Management
Posted 2 weeks ago
3.0 - 6.0 years
1 - 3 Lacs
Chennai
Work from Office
Manage and maintain servers, networks, and IT infrastructure. Administer and troubleshoot operating systems, applications, and databases. Implement and maintain security measures to protect against cyber threats. backup and disaster recovery plans.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.
Posted 2 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Degree or equivalent/higher qualifications with 07 to 10 years of relevant working experience Network management, DC operations / Project / Resource Management skills with at least 5 years experience in handling similar operations. ITIL Certification with service management exposure People Management - ability to lead / motivate L1, L2, L3 team and ensure service delivery, incident resolution. Strong working Knowledge of routing, switching, UDP protocol (L3/L4 Level), Packet level troubleshooting. Knowledge of monitoring tools Troubleshooting skill of complex network environment Good understanding of Critical BFSI IT domain Leading Network OEM (Cisco, Arista) Technologies Exposure Technical ability to understand the issues observed during day-to-day operations. Identify improvement opportunity and work with NSEIL functional leads to implement same Excellent communications, interpersonal and analytical skills. Good understanding and knowledge on DR BCP Processes Ability to see things from a business perspective. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Workplace type On-site Working
Posted 2 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Mumbai
Hybrid
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.
Posted 2 weeks ago
2.0 - 5.0 years
3 - 8 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: SDWAN Global certification SDWAN L2 Experience -5yrs+ Certification Mandatory-SDWAN Location- Mumbai Design and Implementation: Design, implement, and manage SD-WAN solutions, including components such as vManage, vBond, and vSmart. Configuration and Deployment: Execute end-to-end deployment of SD-WAN policies, templates, and orchestrators. Monitoring and Maintenance: Proactively monitor network performance, identify issues, and perform routine maintenance to ensure optimal performance. Troubleshooting: Utilize command-line interface (CLI) tools and network analysers to troubleshoot and resolve complex network issues within the SD-WAN environment. Quality of Service (QoS): Apply QoS principles to ensure optimal performance and manage network traffic effectively. Client Support: Provide second-line support for incidents and requests, ensuring timely resolution without breaching service level agreements (SLAs) Collaboration: Work closely with clients and other engineering teams to resolve issues and improve network performance. These responsibilities ensure that the SD-WAN infrastructure is robust, efficient, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working
Posted 2 weeks ago
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