Network L3 Team Computers Private Limited

0.0 - 1.0 years

1 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

- Troubleshooting, diagnostic, and repair support for network devices. - Troubleshoot connectivity issues, analyse, debug and diagnose packets and logs - Responsible for Data Centre operations and UP times - Candidate must have the ability to work in a highly visible fast paced environment with minimal supervision and SLA deadline responsibility. - Individual should also provide technical support via phone and IM to onsite technicians who are working to resolve incident / outages. - Manage tickets in ticketing system to ensure notes are kept up to date and problems are pushed to resolution. - Handle Escalation of critical tickets lead in timely manner. - Design and Document - Work with client in implementation planning, Design and execution. - Performs various network management and administration tasks - Individual should work on projects assigned by Management execute document the project details. - Manages and maintains the Network Devices health and uptime - Monitor and ensures the stability of the network infrastructure

Posted 2 months ago

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