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5 - 9 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with clients to understand their issues and provide effective resolutions. Interpret client issues and design appropriate solutions based on deep product knowledge. Ensure smooth system operations by monitoring and resolving any technical issues. Maintain strong communication with clients to keep them informed about the progress of issue resolution. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Implementation. Strong understanding of network security protocols and technologies. Experience in implementing and managing network security solutions. Knowledge of firewall configurations and intrusion detection systems. Familiarity with VPN technologies and secure remote access. Good To Have Skills:Experience with network monitoring tools. Knowledge of network troubleshooting and performance optimization. Understanding of network infrastructure and architecture. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Implementation. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Gurugram
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Architect, you will be responsible for designing and delivering technology architecture for a platform, product, or engagement. You will define solutions to meet performance, capability, and scalability needs, ensuring the success of the project. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead technology discussions and provide guidance on architectural decisions- Stay updated on emerging technologies and trends in the industry- Mentor junior team members and provide technical expertise Professional & Technical Skills:- Must To Have Skills:Proficiency in Network Infrastructures- Strong understanding of cloud technologies and architectures- Experience in designing and implementing network solutions- Knowledge of security protocols and best practices- Hands-on experience with network monitoring and troubleshooting tools Additional Information:- The candidate should have a minimum of 5 years of experience in Network Infrastructures- This position is based at our Gurugram office- A 15 years full time education is required Qualifications 15 years full time education
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Excellent knowledge and troubleshooting skills on Cisco Routers, Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Meraki appliance,SD-WAN,Arista,Cisco ACI and Nexus. Must have extensive working experience with IP routing protocol such as OSPF, EIGRP,ISIS and BGP and other technologies such as VRF/IPSec/NAT/Policy Routing. Roles & Responsibilities:Should have good experience in Networking projects includes network analysis, design, implementation and troubleshooting.Must be able to work independently or as a contributing member to the team.Must have extensive working experience with IP routing protocol such as OSPF, EIGRP,ISIS and BGP and other technologies such as VRF/IPSec/NAT/Policy Routing.Must have experience in configuring and troubleshooting various Switching protocols which includes VTP, STP, RSTP, PVST, MSTP.Must be capable of design; build and deploy Spine and leaf topology, Cisco ACI and VMWare NSX.Build, Configure, and / or upgrade new and existing system components in accordance with customer approved functional design requirementsResponsible for overall project management, technical evaluation, problem solving and turn-up of the service. Professional & Technical Skills:Good Knowledge in BIG-IP F5 Products. -Candidate must be an expert in F5 Load Balancing platforms and will possess a working knowledge of Subnetting, SuperNet concepts, basic of Router & Switches, and cloud security. Must configure and maintain F5 Load Balancers and have good knowledge of WAN/LAN network management and monitoring. Look into the daily administration of the network load balancer environment and implementation. Should collaborate with network and engineering teams regarding load balancing infrastructure for cloud and data center environments. Load Balancer Cloud knowledge of AWS template Script, Azure Templates scripting, and Python Scripting. F5s iRule scripting language and have spent time automating tasks. -Should have good demonstrative skills of handling client communications. Responsible for having discussions with customer to understand scope of work.-Must have experience in creation of technical BOM and Prepare High level and --Low-level Diagrams as per customer standards and agreement.-Familiar with SD-WAN; SDN and SD-Access Technologies. Additional Information:Good to have packet capture analysis skillsCCNP / CCIE certificationsKnowledge about ITIL processes is mustGood communication and collaboration skillsAt least 9+ years of core network experience. Qualifications 15 years full time education
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Coimbatore
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : Microsoft Azure IaaS Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure smooth functioning of production and development systems. Perform hardware and software support for server and network areas. Troubleshoot and resolve technical issues at L1 and L2 levels. Implement technology solutions based on defined operating models and processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Good To Have Skills:Experience with Microsoft Azure IaaS. Strong understanding of network infrastructures and protocols. Knowledge of server and network hardware and software. Experience in troubleshooting and resolving technical issues. Familiarity with operating system-level configurations. Ability to implement technology solutions based on defined processes. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 5 years of experience in Network Infrastructures. This position is based at our Coimbatore office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of network infrastructures and resolving any technical problems that may arise. Your expertise in troubleshooting and problem-solving will be essential in maintaining the efficiency and reliability of our applications and cloud support services. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to troubleshoot and resolve application and network infrastructure issues. Monitor and analyze system performance to identify and address any bottlenecks or inefficiencies. Provide technical support and guidance to end-users, ensuring timely resolution of their issues. Develop and maintain documentation for troubleshooting procedures and best practices. Stay updated with the latest industry trends and technologies to continuously improve the application support process. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols, including TCP/IP, DNS, DHCP, and VPN. Experience with network monitoring tools such as Wireshark or SolarWinds. Knowledge of firewall configurations and security protocols. Familiarity with cloud platforms like AWS or Azure. Good To Have Skills:Experience with ITIL framework. Experience in scripting languages like Python or PowerShell. Understanding of virtualization technologies such as VMware or Hyper-V. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
3 - 8 years
3 - 7 Lacs
Mumbai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : Graduate DegreeITIL certification Network FundamentalsCCNA CCNP Cisco WiFi Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of enterprise network operations. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and providing technical support to end-users. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Troubleshoot and resolve software issues reported by end-users.- Collaborate with cross-functional teams to identify and solve issues within critical business systems.- Provide technical support and guidance to end-users.- Document and maintain knowledge base articles for issue resolution.- Assist in the implementation and maintenance of enterprise network operations.- Stay updated with the latest industry trends and technologies.- Ensure compliance with established ITIL processes and procedures. Professional & Technical Skills:- Must To Have Skills:Proficiency in Enterprise Network Operations.- Good To Have Skills:Experience with Network Infrastructures.- Strong understanding of network fundamentals.- Experience with Cisco WiFi and network infrastructures.- Hands-on experience with Cisco certifications such as CCNA and CCNP.- Knowledge of ITIL processes and procedures.- Excellent problem-solving and troubleshooting skills.- Strong communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 3 years of experience in Enterprise Network Operations.- This position is based at our Mumbai office.- A Graduate Degree is required. Qualifications Graduate DegreeITIL certification Network FundamentalsCCNA CCNP Cisco WiFi
Posted 2 months ago
5 - 7 years
18 - 22 Lacs
Oman, Chennai
Work from Office
Building and maintaining the network infrastructure, especially in OT network Collaborating with network architects to design and implement functional company networks. Installing and configuring networking hardware. Required Candidate profile Creating and implementing network security measures. Conducting regular network performance tests. Delegating networking maintenance tasks. Dealing with escalated network support issues. Perks and benefits as it is customary for all MNC's
Posted 2 months ago
7 - 12 years
13 - 18 Lacs
Gurugram
Work from Office
Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Network Infrastructures Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Data Architect, you will define the data requirements and structure for the application, model and design the application data structure, storage, and integration. You will play a crucial role in shaping the data architecture of the project and ensuring seamless data flow. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead data governance initiatives to ensure data quality and integrity Develop and maintain data models for the application Implement data security measures to protect sensitive information Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures Strong understanding of network protocols and technologies Experience with network design and implementation Knowledge of network security principles Hands-on experience with network monitoring and troubleshooting Additional Information: The candidate should have a minimum of 7.5 years of experience in Network Infrastructures This position is based at our Gurugram office A 15 years full time education is required Qualification 15 years full time education
Posted 2 months ago
2 - 6 years
4 - 6 Lacs
Thane
Work from Office
Role & responsibilities Project Planning and Coordination: Collaborate with sales team and clients to understand project requirements, objectives, and timelines. Develop project plans, delivery schedules, and budgets in alignment with client expectations and company standards. Coordinate with internal teams, subcontractors, and vendors to ensure resources are allocated effectively. Knowledge of Zoho Projects/Microsoft Projects would be added advantange Technical Design and Engineering: Conduct site surveys and assessments to gather technical requirements and constraints. Design AV and IT infrastructure solutions based on client specifications, industry standards, and best practices. Manage the technical team and prepare technical drawings, schematics, and documentation for system implementation. Installation and Integration: Installation and configuration of AV and IT equipment, including audiovisual systems, network infrastructure, and control systems. Ensure adherence to quality standards and safety regulations during the installation process. Integrate hardware and software components to deliver seamless functionality and performance. Knowledge of AV programming would be added advantage. Testing and Commissioning: Conduct system testing and troubleshooting to verify functionality, performance, and reliability. Collaborate with clients to conduct user acceptance testing (UAT) and obtain sign-off on project deliverables along with handing over documents. Provide training and support to end-users on system operation and maintenance. Project Management and Documentation: Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful project delivery. Maintain accurate project documentation, including project plans, progress reports, change orders, and as-built drawings. Communicate effectively with stakeholders, providing regular updates on project status and milestones. Preferred candidate profile Proven experience as a project engineer or similar role, preferably in the AV and IT infrastructure industry. Proficiency in AV systems design, networking principles, and IT infrastructure technologies. Strong technical aptitude with the ability to understand complex systems and troubleshoot technical issues. Excellent project management skills, including the ability to prioritize tasks, manage resources, and meet deadlines. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to nontechnical stakeholders. Knowledge of industry standards and regulations related to AV and IT infrastructure (e.g., AVIXA, BICSI) is a plus. Knowledge of Programming would be an added advantage.
Posted 2 months ago
3 - 6 years
3 - 6 Lacs
Hyderabad
Work from Office
Network Security Engineer Summary Apply Now Hyderabad Full-Time 3-6 Years Industry IT/Security Responsibilities Design and deploy secure network architectures. Monitor and respond to security incidents and threats. Implement firewalls, IDS/IPS systems, and VPNs. Perform regular security audits and vulnerability assessmen About The Role Design and implement network security solutions to protect organizational assets. The role focuses on securing network infrastructure, monitoring security threats, and ensuring compliance with security standards. Qualifications Design and deploy secure network architectures. Monitor and respond to security incidents and threats. Implement firewalls, IDS/IPS systems, and VPNs. Perform regular security audits and vulnerability assessmen Skills Expertise in network security tools and protocols. Experience with SIEM platforms like Splunk or ArcSight. Strong knowledge of network architecture and protocols (TCP/IP, DNS). Ability to perform penetration testing and threat analysis.
Posted 2 months ago
12 - 15 years
20 - 30 Lacs
Bengaluru
Hybrid
Qualification: Bachelors degree in Computer Science Engineering, or a related technical degree. Role & responsibilities Must Have Skills: Industry certifications in networking in Routing, Switching, Security desired Experience with DC architectures, designs, and management in a Cloud and Hybrid Cloud environment Experience in design and management of Cloud and Hybrid cloud infrastructure, rearchitecting the DC environment to synergise with AWS cloud and modernizing the NW landscape is required Solid understanding of OSI model, routing and switching protocols, network security, IPv4 and IPv6 networking, subnetting, and operational experience Should have a good understanding of how to secure internal subnets against external Internet traffic by utilizing different technologies such as load balancers, firewalls, DMZ zoning, and VLAN segregation Experience in implementing automation in Cloud environments Ability to mentor and train internal technical teams Supports application developers and identifies/solves configuration and environment issues related to the network . Knowledge of security technologies such as SIEM, Firewall, DLP and hybrid/Cloud Security environments Will have considerable AWS and Linux skills, as well as DevOps skills around CI/CD and experience with tools such as GitLab (deploying using runners, etc.) Preferred candidate profile 14+ years experience in Network operational support (at least 7+ in a large enterprise or carrier space) 7+ years experience with Layer2/3 switching and advanced routing protocols including BGP, OSPF, IS-IS
Posted 2 months ago
3 - 6 years
6 - 11 Lacs
Noida
Work from Office
Req ID: 320253 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cisco Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). JOB SUMMARY: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Designs secure global networks and establishes standards based on business objectives. Defines network business requirements and implements effective global network strategies. Establishes network standards. Analyzes and resolves complex network related problems, up to and including Level 3. Analyzes and tests all elements of the network infrastructure. JOB DESCRIPTION: Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas. They handle diverse issues and lead projects that contribute to the company's success. Researches emerging network technologies and makes recommendations based on future business needs. Responsible for complex testing and analysis of all elements of the network facilities. Provides guidance and direction to less-experienced network engineers. Assists with performance evaluations of less experienced network engineers. Regularly assists in orienting, training, assigning and checking the work of less experienced engineers. Applies advanced understanding of NTT DATA’s business needs in the development of network resources. Analyzes and provides innovative solutions to network engineering and design projects. SKILLS: Understands, applies and may adapt fundamental concepts, practices and procedures related to network administration. Advanced knowledge of network performance, hardware, software, and related troubleshooting procedures. Understands more advanced concepts of network administration. Possesses a strong working knowledge of NTT DATA's business needs. Ability to recommend network upgrades and improvements to achieve NTT DATA's goals and objectives. General understanding of security issues and implications to network solutions. Cisco Routing and Switching. Cisco Wireless Administration and Troubleshooting. Cisco Meraki. Cisco Viptela. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network Administrator, Testing, Telecom, Telecommunications, Technology
Posted 2 months ago
5 - 7 years
12 - 13 Lacs
Chennai
Work from Office
. Job Summary Responsible for working with the Network and Systems Engineers to create, maintain and enforce security policies effecting the network. Responsible for securing all information and information systems assets of the Company network infrastructure. Design/install/operations of VPN, SoHo, WAF, IDS, DDoS, Partner Access Solutions, Network Security Stack powering Zero-Trust, Firewalls and microsegmentation protecting CCS operations infrastructure (SIEM, DataLake, WAF, IDS, SOC dashboards). Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities Ensures implementation of security safeguards to the Companys IP network. Security safeguards should be in accordance with industry standards, generally accepted business practices and Company security policies. Ensures Network and Systems Engineers follow security best practices when deploying/configuring hardware and software. Collaborates with the Network Operations team to ensure disaster recovery plans are viable and current. Works with the Network Operating Center to maintain up-to-date troubleshooting guides that pertain to security. Recommends policy for responding to security incidents along with a training program for those that might be involved. Researches new and/or updated technologies as they come available that pertain to our environment. Performs regular penetration tests and vulnerability assessments. Takes lead on security audits, both internal and external. Helps ensure that customer SLAs are met at all times. Responds quickly to downtime situations. Communicates regularly with development and supports teams regarding system status and implementation schedules. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 2 months ago
7 - 10 years
4 - 8 Lacs
Hyderabad
Hybrid
We are looking for a skilled Network Engineer to design, implement, and maintain our network infrastructure. The ideal candidate will have expertise in configuring routers, switches, and firewalls, along with troubleshooting network issues. Required Candidate profile Minimum of 6+ years of Experience of networking and Cisco Viptela SDWAN and Cisco Meraki as must have skills and Migration Experience of Cisco Viptela SDWAN to Cisco Meraki.
Posted 2 months ago
4 - 8 years
6 - 6 Lacs
Kolkata
Work from Office
Technical support for networking such as: WAN and LAN connectivity, routers, firewalls, wireless and security. Remote access solution implementation and support such as IPSEC VPN Understanding of DNS/DHCP Ability to work with vendor support to resolve client issues. Experience with Command Line Interfaces to manage computer equipment. IT Support relating to technical issues involving Microsoft's core business applications and operating systems. Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion. Maintain accurate time and records in all service tickets as performed. Maintain system configuration information within ticketing system and ensure it is attached to relevant tickets. Communicate with customers as needed regarding ticket progress, changes or agreed outages. Escalate service requests that require engineer level support in a timely fashion to prevent breech of SLA. Work with all team members to implement and improve Company best practices. Utilize central management tools to resolve customer issues with minimal customer impact.
Posted 2 months ago
2 - 5 years
3 - 4 Lacs
Mumbai
Work from Office
Configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices (Mainly Cisco & some cases Avaya / Brocade ) CCNA/ CCNP Certifications with 1-2 yrs exp Knowledge on NMS Tools, Routing Protocols (OSPF, BGP), STP, QoS
Posted 2 months ago
4 - 8 years
5 - 6 Lacs
Kolkata
Work from Office
Excellency in ITIL Process + ITSM + ITAM Supervise, guide, and mentor a team of infrastructure engineers and support staff. Provide technical leadership and act as a point of escalation for complex infrastructure issues. Foster a collaborative environment, ensuring knowledge sharing and continuous learning within the team. Conduct performance reviews, provide feedback, and identify development opportunities for team members. Oversee the identification, diagnosis, and resolution of infrastructure-related issues (e.g., servers, networking, storage, etc.). Ensure that the team meets Service Level Agreements (SLAs) for response and resolution times. Troubleshoot and resolve complex infrastructure problems, escalating issues as necessary Implement and manage monitoring tools to ensure the health and performance of infrastructure components. Ensure that proactive monitoring, alerts, and automated responses are in place to minimize downtime. Perform regular system maintenance, patching, and updates to maintain a secure and reliable environment. Provide ongoing support for critical infrastructure systems, ensuring they are continuously optimized for performance, scalability, and reliability. Identify opportunities for improving the efficiency and cost-effectiveness of infrastructure systems. Develop and implement strategies to optimize network performance, reduce downtime, and improve system availability. Develop and maintain disaster recovery plans and procedures for the infrastructure. Ensure that backups are regularly performed and that disaster recovery tests are conducted. Work with other teams to ensure that business continuity plans are in place and are effectively tested. Ensure the security of the infrastructure by applying best practices for firewalls, encryption, and access control. Monitor infrastructure for potential security vulnerabilities and address them promptly. Work closely with cybersecurity teams to maintain the security posture of the organization's IT infrastructure. Manage relationships with vendors and service providers to ensure the organization receives the best service and pricing. Oversee procurement processes for infrastructure hardware and software. Evaluate new technologies and make recommendations on their adoption for infrastructure improvements. Assist in managing the infrastructure support budget, ensuring effective allocation of resources. Provide cost-effective solutions for infrastructure expansion or upgrades. Monitor infrastructure-related expenditures and identify opportunities for cost reduction. Collaborate with other IT teams (e.g., development, application support, cybersecurity) to ensure integrated infrastructure solutions. Communicate technical information clearly to non-technical stakeholders. Participate in cross-functional meetings to discuss infrastructure requirements, improvements, and challenges. Maintain accurate and up-to-date documentation on all infrastructure systems, processes, and configurations. Generate regular reports on infrastructure performance, incidents, and improvements. Develop and maintain standard operating procedures (SOPs) for infrastructure-related processes.
Posted 2 months ago
2 - 8 years
4 - 10 Lacs
Pune
Work from Office
Our Purpose Title and Summary Manager, Product Development Overview Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. The EMV & Digital Devices Team is looking for a Manager to drive the design and development of innovative payment solutions, utilizing proven technology platforms. The ideal candidate is a dynamic, technology-savvy individual who is highly motivated, intellectually curious, analytical, and enjoys the challenge of creating payment solutions that have impact on a global scale. We are a team of industry veterans and experts that is behind the technology of Mastercard payment solutions; we develop and deliver solutions that meet and exceed our customers expectations. We work with leading industry partners to deploy globally interoperable payment solutions that help to resolve our customers business problems and create new propositions. Role You will work as part of a team to create payment solutions through the full life cycle of development - from ideation, to proof of concept development, to ensure the design being technically proven and commercially viable. You will deliver specifications and supporting documents that help our customers and partners to develop and deploy the technology and provide best-in-class payment solutions. You will be the expert on and the owner of your assigned area; you will be responsible for leading the activities and planning through the full life cycle of development. You will be an ambassador for our payment solutions and be ready to provide insight to other Mastercard teams. All about you Passionate about technology and embracing this passion into work and hobbies. Possess skills to analyze complex or unstructured problems and design creative solutions for the global market. Capable in translating the technical solutions and technical knowledge to a level sufficient to engage in meaningful and productive discussions with various audience profiles, from senior management to software developers. Possess the mindsets of a software architect (to design), an analyst (to specify) and a developer (to prototype) and be comfortable in these different roles. Strong written and verbal communication skills. Professional experience (5+ years) with the full software development life cycle preferred, or the equivalent as demonstrated through relevant industry training programs or certifications. Knowledge and/or experience with network infrastructure and technology a plus. Preferably university degree in computer science/engineering or the equivalent through professional training and/or certification. Enjoy collaborating with a diverse and global team while working independently towards a goal. Enjoy solving technical challenges a must.
Posted 2 months ago
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