491 Network Infrastructure Jobs - Page 2

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the seamless operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify potential issues before they impact operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to configure and manage network devices.The required skill set includes:CISCO Technology(Rouring and Switching)FortiSwitchWireless Technology (Aruba, CISCO) Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infrastructure Advisor Project Role Description : Advise senior technology leaders on optimal IT infrastructure design and implementation strategy. Determine strategy and design, then deliver the foundation for implementation. Optimize strategy for technology, financial and operational levers. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : full time education Summary :As an Infrastructure Advisor, you will engage with senior technology leaders to provide insights on the most effective IT infrastructure design and implementation strategies. Your typical day will involve assessing current infrastructure, recommending improvements, and collaborating with various teams to ensure that the proposed solutions align with organizational goals and operational needs. You will play a crucial role in shaping the technology landscape by optimizing strategies that consider financial and operational factors, ultimately delivering a robust foundation for implementation. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor and evaluate the effectiveness of implemented strategies and make necessary adjustments. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network design principles and best practices.- Experience with cloud infrastructure and services.- Familiarity with network security protocols and compliance standards.- Ability to analyze and troubleshoot complex network issues. Additional Information:- The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A full time education is required. Qualification full time education

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Architect, you will design and deliver technology architecture for various platforms, products, or engagements. Your typical day will involve collaborating with cross-functional teams to define solutions that meet performance, capability, and scalability needs, ensuring that the architecture aligns with business objectives and industry standards. You will engage in discussions to refine architectural designs and provide insights that drive innovation and efficiency within the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation of architecture designs and decisions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with cloud networking solutions and services.- Knowledge of security best practices in network design.- Familiarity with network monitoring and management tools. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting user needs. Your role will require you to balance technical responsibilities with team management, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud networking solutions.- Strong understanding of network security protocols and best practices.- Experience in troubleshooting and resolving network issues.- Familiarity with network monitoring tools and performance optimization techniques. Additional Information:- The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities Extensive hands-on experience with BGP and EIGRP protocols. Expertise in Meraki SD-WAN , including MX and VMX devices. Experience with cloud platforms, specifically AWS and Azure , for network deployments and integrations. Network troubleshooting (Wireshark) Proficiency in configuring and managing Palo Alto firewalls via Panorama Knowledge of automation tools (e.g., Ansible, Python) for network configuration and management is a plus.

Highest Qualification: Any Full Time Graduate Job Responsibilities: The candidate is expected to execute & manage multiple complex and enterprise application security testing projects The candidate is expected to complete projects on time, coordinate with client stakeholders for issues and challenges, track delays, etc. The candidate is expected to gain in-depth knowledge and understanding of enterprise web applications and web services developed in various languages (i.e. Java, ASP.NET, ReactJS, etc.) The candidate will be involved in application architecture understanding, threat identification, vulnerability identification and control analysis The candidate is expected to identify and infer the business risk posed by vulnerabilities identified and showcase prioritization of risks including solution recommendations The candidate is expected to engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure and post project support perspectives The candidate is expected to mentor and train junior resources with focus on enhancing their skill sets The candidate is expected to monitor their team members adherence to established security testing processes and organizations policies and procedures The candidate is expected to conduct project reviews to ensure a thorough testing is conducted by the team The candidate is expected to perform technical reviews to identify errors and suggest changes to ensure highest quality of the deliverables The candidate is expected to identify new test cases and develop techniques to test and showcase proof of concept The candidate is expected to track errors made by the engineers and develop an improvement plan for them The candidate should be open for onsite deployments anywhere across the world as business demands Required skill set: 4+ years of Application Security Testing Experience Expertise in web application security testing Expertise in web services security testing Experience in application architecture review Experience in network infrastructure security testing Ability to handle difficult situations and to provide alternative solutions or workarounds Experience in training and mentoring other team members Good verbal and written communication skills with the ability to talk to both business teams and technical teams

As the Manager of Video Analytics Operation Support, you will be responsible for overseeing the operations and maintenance of video analytics systems within the organization. You will lead a team of technical support professionals, ensuring the smooth operation of video analytics software, and providing high-quality support to both internal and external stakeholders. Your role will be crucial in improving video analytics processes, tools, and techniques to meet the organization's evolving needs. To excel in this position, you must possess strong leadership skills, technical expertise, and a deep understanding of video analytics technologies and their applications across various business contexts. Your key responsibilities will include: Team Management: - Leading and managing a team of video analytics support engineers and technicians. - Providing coaching, mentoring, and development opportunities to team members. - Ensuring adequate staffing levels and resource allocation to meet operational demands. Operations And Maintenance: - Overseeing the daily operations and maintenance of video analytics systems and infrastructure. - Monitoring system performance, identifying issues, and implementing corrective actions for high availability and reliability. - Developing and maintaining standard operating procedures (SOPs) for system operations and support. Technical Support: - Providing expert-level technical support for complex issues related to video analytics systems. - Coordinating with other IT and technical teams to resolve cross-functional issues. - Ensuring timely resolution of incidents and service requests in accordance with service level agreements (SLAs). Process Improvement: - Identifying opportunities for process improvements and automation within video analytics operations. - Implementing best practices for video analytics system management and support. - Conducting regular reviews and audits of system performance and support activities. Stakeholder Management: - Collaborating with internal and external stakeholders to understand their video analytics requirements and deliver appropriate solutions. - Communicating effectively with stakeholders to keep them informed about system status, issues, and enhancements. - Managing vendor relationships and service contracts related to video analytics systems. Reporting And Documentation: - Developing and maintaining comprehensive documentation for video analytics systems, processes, and procedures. - Generating regular reports on system performance, support activities, and key metrics. - Presenting findings and recommendations to senior management. Skills Required: - Proficiency in video analytics software and tools. - Strong knowledge of video management systems (VMS) and IP camera technologies. - Experience with network infrastructure and protocols related to video analytics. - Familiarity with data analysis and visualization tools. - Understanding of cybersecurity principles and best practices for video analytics systems. Key Attributes: - Bachelor's degree in Instrumentation, Electronics, IT engineering, or equivalent qualifications. - 3 to 5+ years of overall experience with a minimum of 1 year in the same domain. - Proven track record in developing and supporting automation applications.,

As a Network Infrastructure Engineer for Network Operations, you will be responsible for overseeing and managing the day-to-day operations of the network infrastructure (LAN/Wi-Fi/ISE/ACI) within the organization. Leading a team of network professionals, your role involves ensuring the availability, stability, and performance of the network environment. Collaboration with cross-functional teams, implementation of network best practices, and driving continuous improvement initiatives are key aspects of your responsibilities. Responsibilities include restoring faults and proactively maintaining network infrastructure for both fixed and wireless networks, planning operational readiness for new projects, supporting 24/7 operations, managing technicians" activities, engaging with OEMs/ISPs/contractors, and scheduling routine preventive maintenance. Additionally, you will review documentation to ensure compliance with required procedures and standards on network activities. In terms of Network Operations Management, you will supervise the network operations team, oversee the design, implementation, and maintenance of the organization's network infrastructure, monitor network performance, identify and resolve network-related incidents and outages, implement security measures, and ensure compliance with policies and standards. Collaborating with cross-functional teams, you will assess network requirements, participate in the selection and deployment of network hardware/software/tools, coordinate network configuration changes/upgrades/migrations, and conduct capacity planning to support future business needs. Your role involves maintaining accurate documentation of network infrastructure, preparing reports on network performance/incidents/capacity utilization, contributing to the development of network-related policies/procedures/guidelines, monitoring network traffic and performance metrics, identifying areas of improvement, conducting network audits, troubleshooting network issues, and managing the team's operations, performance, and motivation. Collaboration with IT teams and business stakeholders, coordination with vendors/service providers/external partners, communication of network-related updates/issues/project statuses, and acting as a technical escalation point for incidents are also part of your responsibilities. Key interactions include internal departments such as Operations, Finance, Human Resources, Compliance, as well as external stakeholders like Vendors, Contractors, Regulatory Agencies, and Local Authorities. Education requirements include any Bachelor's Degree, with a preference for BE/BTech/BSc-IT. Essential experience of 12+ years in network operations, focusing on managing enterprise-level networks in a lead role (Level-4) for a minimum of 7 years. Preferred qualifications include excellent leadership, communication, and team management skills, along with relevant certifications such as CCNP, CCIE, ITIL, etc.,

AGARWAL FASTNERS PVT LTD is looking for IT- Hardware and Networking Engineer at Plant Palghar (E) to join our dynamic team and embark on a rewarding career journey Design and implement network infrastructure solutions. Configure and maintain network hardware and software. Monitor network performance and troubleshoot connectivity issues. Collaborate with IT teams to ensure network security and compliance. Provide technical support and training to users on network technologies.

NTT DATA is looking for a Strategic Pursuit Leader, Vice President to join their Client Growth team. The ideal candidate should have a strong focus on managing large deals ($50M+), orchestrating end-to-end strategic pursuit cycles, and architecting engagement strategies. The Pursuit Leader will play a crucial role in understanding value drivers, value proposition, competitive landscape, and decision processes. They will need to develop actionable Pursuit Strategies that articulate required business outcomes and continually refine their understanding of client executives" needs and beliefs. Key Responsibilities: - Own the creation and execution of strategic pursuit engagement plans. - Engage with customer technology and business leaders to build relationships and understand their needs. - Manage customer relationships from origination to closure of complex, high-value proposals. - Create win strategies aligned with customer business goals and technology needs. - Lead solution design and orchestration across NTT, partners, and client organizations. - Collaborate with cross-functional teams to ensure proposed solutions align with customer requirements. - Stay updated on trends and technologies to create innovative and competitive solutions. - Work in a fast-paced environment driving deal strategies with multiple stakeholders. Basic Qualifications: - Minimum 15 years of experience in IT enterprise sales, complex deal pursuit, or consulting sales roles. - Minimum 10 years of experience leading sales/new business deal pursuits. - Minimum 8 years of pursuit experience managing and closing deals involving various technology domains. - Bachelor's degree in computer science, engineering, or related field. - Ability to travel at least 50% of the time. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries, NTT DATA offers business and technology consulting, data and artificial intelligence solutions, industry solutions, and digital infrastructure services. As part of the NTT Group, they invest significantly in R&D to support organizations and society in moving confidently into the digital future. Visit us at us.nttdata.com.,

As a Senior IT Manager at our organization based in Agra, you will play a crucial role in providing Level 2+ support for the network infrastructure. Your responsibilities will include diagnosing and resolving complex network issues to ensure minimal disruption to services. You will collaborate with cross-functional teams to design and implement network solutions that align with business requirements. Monitoring network performance and capacity will be a key aspect of your role, where you will be required to make recommendations for upgrades and improvements. It will also be essential for you to develop and maintain documentation related to network configurations, changes, and procedures. Implementing and enforcing best practices for network security and data protection will be among your top priorities. Staying updated with the latest industry trends and technologies, particularly in the financial services sector, will be crucial for success in this role. You will also be part of an on-call rotation to provide after-hours support as necessary. Additionally, conducting technical training and mentoring for junior staff members will be part of your responsibilities. Ensuring compliance with information security and IT policies, as well as conducting audits, will be essential tasks in this role. Your proficiency in configuring and managing firewalls, intrusion detection systems, and other security appliances will be highly valuable. Experience in broking industries will be advantageous. To excel in this position, you must possess excellent problem-solving skills and the ability to work effectively under pressure. Strong communication and interpersonal skills are also vital for successful collaboration with team members and stakeholders.,

1.Security Acceptance testing(SAT) Experience : 6+ years Work Mode : Remote (Preferable Bangalore, Chennai)Look for local candidates. Notice period : Immediate to 30 Days only Mandatory Skills:Vulnerability assessment,Management ,Qualys VDR,Qualys 3 yrs,Implementation . Information security and preferably in Banking and Financial services sector, In-depth working experience on Cloud technologies, routers, switches, firewalls, load.Balancers and proxy will be an added advantage for the role Perform Vulnerability assessment & Policy Compliance using leading Vulnerability Scanning solutions like Qualys etc. Perform Vulnerability assessments & Policy Compliance on On-prem, Cloud hosted systems, container (like Docker & Kubernetes), databases, web services and other widely deployed infrastructure components. Perform false positive validation and ensure delivery of quality reports. Act as a technical SME to analyse the vulnerability results & detection logic. Provide technical advice and support on remediation to infrastructure / application support teams. Review findings and identify root causes for common issues and provide recommendations for sustainable improvements. Responsible to maintain vulnerability quality assurance by building VM team technical knowledge base. Research and report on security vulnerabilities and latest advancements in the vulnerability management lifecycle. Understand security policies, procedures and guidelines to all levels of management and staff. Communicate effectively orally and in writing and establish cooperative working relationships. Provide suggestion to improve vulnerability Management service based on current trends in information technology (Network, system security software and hardware). Act as line manager in the absence of team lead. People and Talent: Minimum 6 years of experience in Information security and preferably in Banking and Financial services sector In-depth working experience on Cloud technologies, routers, switches, firewalls, load balancers and proxy will be added advantage for the role. Bachelor Degree in Engineering, Computer Science/Information Technology or its equivalent. Industry certifications will be a plus e.g. CISSP, CCNA Security, CCIE, CCNP Security, CISA, CRISC and CISM. Strong knowledge and subject matter expertise in multiple areas within Information Security. Hands on skill and expertise in performing risk / threat assessments/risk consulting. Excellent written, oral communication and reporting skills. Provides technical leadership, expertise and direction working with district and college technical staff for design and implementation of information technology security systems. Develops strategy for propagating, maintaining, and measuring compliance against security policies, standards, and guidelines district-wide. Time management and organizational skills Ability and desire to learn new skills quickly Performs other related duties as assigned.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: High quality delivery of service now requests and projects meeting customer requirements within agreed timelines. Communicating effectively with key business users regarding requirements. Create and maintain knowledge articles. Mentor new team members and Conduct knowledge sharing sessions. Prepare traning plans and documentation. Identify and improve efficiency and potential improvements of the network environment. Participate in the testing/piloting of new services/hardware. Ensure Service Quality Targets are met for offered Connectivity services. Plan and prepare change orders as per organization standards. Analyze and resolve network issues. Provide oncall support to the customers. Requirements Extensive working experience on large scale network infrastructure. Good knowledge and understanding of end-to-end network design in large scale IT infrastructure. Experience with F5 Load Balancer (LTM and GTM ) including configuation of iRules,Trafic Management Policies,SSL profiles,Virtual Servers,etc. Experience with Check Point and Fortigate Firewals including configuation of Access and NAT Rules,Routing,VPN configuration. Experience in Routing and Switching (Cisco and Arista). Experience with Bluecoat proxy including configuation including URL whitelisting and proxy forwarding. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We are looking for a Network Engineer to design, implement, maintain, and support our growing network. You will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives. RESPONSIBILITIES: Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Maintaining computer networks including VPNs, routers and other physical hardware, Installing and configuring network equipment Creating firewalls and updating virus protection software and data security systems to keep data and communications protected Monitoring computer systems to improve network performance for all systems Troubleshooting, resolving, and communicating networking issues to other employees and management Implementing disaster recovery procedures Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems REQUIREMENTS: Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools

Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities : Installing and configuringCISCO / Versa / Fortiner / Lavelle SD-WANRouters Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. Creating users, groups and setting uppolicy for a user's and groups. Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month Investigating, diagnosing, and resolvingall network issues by coordinating with users. Replacing the network hardware in case offailures and upgradation. Deploying Cisco Routers and Switches asper the project requirement. Coordinating with ISP vendors in case oflink failure Network connectivity troubleshooting In-Depth Knowledge on Routing andSwitching Protocols. Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan Understanding of Overlay and Underlay concepts. Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. Experience in packet tracer tools likeWireshark etc. Clear understanding of TCP/IP Experience in handling routing platformslike. ASR and ISR series Cisco routers. Responsiblefor managing / monitoring / troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. Responsible for Coordinating with the OEMto resolve P1 issues. All IT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. Responsiblefor work on Vulnerability component Requirements Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. Ensure high availabilityand performance of the network. Implement best practicesand standards for network operations. Coordinate withcross-functional teams to resolve network-related issues. Lead the response andresolution efforts for major incidents impacting network services. Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. Conduct post-incidentreviews and implement preventive measures. Develop and maintainbusiness continuity plans for network operations. Identify critical networkcomponents and implement redundancy measures. Conduct regular drillsand tests to ensure readiness for potential disruptions. Ensure compliance withrelevant industry standards, regulations, and internal policies. Collaborate with internaland external auditors for compliance audits. Implement correctiveactions and recommendations to address audit findings. Lead and mentor a team ofnetwork operations professionals. Set performance goals,provide regular feedback, and conduct performance evaluations. Foster a collaborativeand supportive work environment. Identify training anddevelopment needs and facilitate skill enhancement programs.

Job Description Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results.Responsibilities Lead domain specific operations team to meet the uptime targets. Manage network operations and maintenance, this may include marine cables, network equipments, facility, security operations for all sites and network. Ensure timely identification & fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Lead and drive operational review meetings with vendors. Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Provide direction and escalation support to 24/7 NOC team. Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. The role will lead a large team.Desired Skill sets Extensive experience in operations and project implementation of network technology Customer experience management Understanding of domain and related technologies

Jr Customer Service Executive - Cloud & Security Customer Service Operations Key Responsibilities: SLA management for the KPI's and daily reporting Conduct regular audits and assessments to identify non-compliance, risks, or vulnerabilities. Develop and maintain network compliance documentation, reports, and dashboards. Collaborate with network engineers and security teams to design and implement compliance controls. Manage remediation efforts for compliance violations or audit findings. Stay up to date on regulatory changes and assess their impact on existing network infrastructure. Support external and internal audits by providing documentation, evidence, and subject matter expertise. Train and raise awareness among network teams about compliance best practices and requirements. Qualifications: Bachelors degree in Information Technology, Computer Science, Cybersecurity, or related field. 2-4 years of experience in network compliance, network security, or IT audit. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs). Experience with risk assessment and mitigation in IT/network environments. Proficient in using compliance and audit tools for tracking and reporting. Excellent analytical, documentation, and communication skills.

We are seeking a highly skilled and experienced NetworkSolution Engineer/ Consultant with expertise in Nokia 7750/ 7250/ &220platforms. The ideal candidate will have a strong background in networkinfrastructure design, implementation, maintenance, and troubleshooting. Thisrole requires proficiency in designing implementing network devices, with adeep understanding of L2, L3 protocols. The candidate will work closely withcross-functional teams to ensure the availability, scalability and security ofnetwork infrastructure. Ability to work independently and handle multiple tasksin a fast-paced environment and ready work in flexible timing. Responsibilities: Implement, maintain and migrate network infrastructure basedon Nokia 7250 and 7750 platforms. Configure, troubleshoot, and optimize IP routing protocolssuch as OSPF, BGP, ISIS and VPRN. Configure, troubleshoot, Optimize services like ePipe, IES,VPRN. Managing NOKIA NSP platform. Level 3/Level 4 support for network infrastructure on Nokiaplatforms. Collaborate with other teams to design and implement networksecurity policies and solutions. Conduct regular network audits and implement best practicesfor network performance and security. Provide technical guidance and support to junior engineersand other team members. Participate in the evaluation and testing of new hardware,networking technologies. Document network configurations, procedures, andtroubleshooting steps. Requirements: Bachelors degree in Engineering , Computer Science,Information Technology, or related field. Minimum of 10 years of experience in network engineeringroles, with a focus on Nokia 7250 and 7750 platforms. Strong expertise in IP routing protocols such as OSPF, BGP,MPLS, IS-IS along with VPLS , VPRN, IES and VXLAN. Hands-on experience in configuring and troubleshooting Nokia7250 and 7750 routers. Proficiency in network design principles and best practices. Good understanding of network security principles andprotocols (e.g., ACLs, IPSec, VPN). Experience with network monitoring and management tools(e.g., SNMP, NetFlow, Syslog). Excellent analytical and problem-solving skills withattention to detail. Strong communication and interpersonal skills with theability to collaborate effectively with cross-functional teams. Experience with Nokia Network Services Platform (NSP) fornetwork management and automation. Certifications: Industry certifications suchas Nokia Service Routing Architect (SRA)

DDIL3 Engineer. Roles& Responsibilities: Servesas primary support lead of DDI operations by managing customer devices andend-to-end services. Responsible for maintaining the committed customer SLAs& network uptime. Provide Level-3 technicalsupport for all migration activities and queries form L2 engineers. Need to take endto end ownership DDI related issues/queries and provide resolutions. Manage theperformance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommendssystems improvements to overall network to maintenance impacts. Performspreventative and routine maintenance activities. Maintains network performanceby performing network analysis, and performance tuning; troubleshooting networkproblems; escalating problems to vendor. Workwith vendors and internal support teams to update, maintain, and patch allnetwork infrastructure. Create and maintain design documents Implement DDI deployments and upgrades/migrations Test all new releases within the account andensure that all EWOs and Test Cases are complete Define and maintain infrastructureconfigurations Work with account teams and/or clients todetermine how to apply new DDI service offerings to meet business needs andrequirements Ensure data integrity of production, backup,and DRA Enterprise database Review and perform basic trending analyses underthis area of responsibility. Responsible for any incidents and all rootcause and corrective action for the account Peer review architecture and engineeringdocuments Provide 24-hour on-callsupport for TCP/IP, DNS, and DHCP issue escalations. KeyCompetencies & Skills: Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox, Nokia Vital QIP, Efficient IP and Bind Providing basic & advanced DNS administrative services utilizing the Infoblox , Nokia VitalQIP GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure. Linux/ UNIX skills Enacting object policies and profiles. Managing servers, networks, subnets, and objects DNS/DHCP pushes as well as Stop/Clean/Start. Use of basic Cisco network engineer skills for accessing switches and routers. Network trouble shooting tasks and incident management stemming from project implementations. Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing. Understand customer requirement & design a solution & then implement the same. Good knowledge of all LAN switching technologies eg Spanning Tree, VLAN management and VTP concepts etc. Working knowledge of firewalls. Experience on configuring of Infoblox, VitalQIP and Efficient IP appliances for DNS and DHCP services Good to have relevant LAN/WAN certifications Education & Qualifications: EngineeringGraduate Special Condition: Candidate should beopen to work in flexible shifts.

Experience: 4 to 5 Experience. Job Description: Candidate should have exclusive hands-on 4 to 5 years of experience on following Technology CISCO-Routers and Switches, ACI Fabric & Nexus 9K, Fortinet-SDWAN, NAC-Forscout, Load Balance-AVI, Checkpoint-VPN , Solarwind-Monitoring Tool. CCNA certified Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. Should be able to configured All network, SDWAN, Voice Co-ordinations with BOM, ISP, Internal Teams & OEM End User Support for Network & Voice related issues Access, Authentication and Certificates Management Network Fault Monitoring & Analysis Addition of Devices, Links, NetFlow New Locations / Shifting / Upgrades Backup Configurations of all devices Able to do IP whitelisting, IOS/OS upgrades, Firmware Upgrades, Patching / VA & PT (Compliance) / SCD Device Hardening. Should be able to close findings reported if any in the scheduled VA & PT activities. LB VIP addition, Certificates & All Configurations including SE SDWAN Site to Site VPN Configuration Blocking malicious IP & IOC across all devices as per the security advisory Wireless Configuration Ensure all Network Devices are running on latest iOS as per applicability of the Devices

As a Zscaler Cloud Security Platform Specialist, you will be responsible for deploying and configuring Zscaler components in alignment with security policies. Your key duties will include managing security policies for web filtering, threat prevention, and user authentication, as well as monitoring the Zscaler platform for security incidents and performance issues. Furthermore, you will provide troubleshooting and support for Zscaler-related issues, implement changes following change management processes, and maintain documentation while generating reports on system performance and security events. Additionally, conducting training sessions to ensure proper utilization of the Zscaler platform will be part of your role. To excel in this position, you should possess a strong background in implementing and managing Zscaler's cloud security platform. Your expertise should extend to various Zscaler technologies, including Zscaler Endpoint component, Zscaler Authentication Bridge, Zscaler policy management, Zscaler SASE, Zscaler PAC file configuration, Zscaler ZIA, Zscaler ZPA, and App Connectors, among others. Proficiency in network security concepts, protocols, cloud computing, network infrastructure, and routing protocols is essential. You should demonstrate the ability to design and deploy complex security architectures, troubleshoot effectively, and communicate technical concepts clearly to both technical and non-technical stakeholders. Possessing certifications like Zscaler Certified ZIA/ZPA Administrator or Zscaler Certified Cloud Expert (ZCCX) will be advantageous. In summary, this role requires a deep understanding of Zscaler technologies, network security principles, and troubleshooting skills. Your communication, presentation, and analytical abilities will be crucial in ensuring the efficient operation and utilization of the Zscaler platform. If you are passionate about network security, possess the required skills, and enjoy working in a dynamic environment, this role offers an exciting opportunity to contribute to the security posture of the organization.,

As an experienced IT Network Administrator, you will play a crucial role in maintaining and supporting our organization's IT infrastructure. Your responsibilities will include ensuring network reliability, device functionality, data security, and providing seamless user support. Your daily tasks will involve maintaining and troubleshooting desktops, laptops, and related hardware/software for optimal performance. You will be required to offer hands-on technical support to users, resolving system issues promptly. Monitoring and configuring network security systems such as firewalls, antivirus, and data protection protocols will be essential for safeguarding our network. In addition, you will be responsible for administering servers, managing routine maintenance, backups, and performance optimization. Managing user accounts, permissions, and group policies will also fall under your purview. Keeping track of IT hardware and software inventory to maintain up-to-date asset records and license compliance will be crucial for efficient operations. Your role will also involve maintaining structured cabling, switches, routers, and wireless devices. Installing, upgrading, and patching operating systems and software as required will be part of your routine tasks. Coordinating with third-party vendors for IT procurement, AMC services, and system warranties will also be necessary. Documentation is a key aspect of this role; you will need to document all IT processes, incidents, and solutions for knowledge sharing and compliance. Implementing and testing data backup and recovery plans regularly will be crucial for data security. Conducting periodic IT audits and recommending improvements to reduce risk and increase efficiency will be part of your responsibilities. Moreover, you will train users on basic IT best practices and tools usage and handle basic administrative tasks such as IT budgeting, purchase requests, and vendor follow-ups. To qualify for this role, you should have a minimum of 3 years of proven experience in IT and network/system administration. Strong understanding of hardware troubleshooting, OS support, and network infrastructure is essential. Proficiency in configuring and managing firewalls, switches, servers, and VPNs is required. Familiarity with Active Directory, DHCP, DNS, and group policy management is also crucial. Experience with backup solutions and disaster recovery planning is preferred. Strong stock/inventory management skills for IT assets and consumables will be beneficial for this role. Excellent documentation, organizational, and communication skills are necessary to excel in this position.,

As a SharePoint and VMware Administrator, your responsibilities will include installing the SharePoint platform, integrating applications, and creating libraries. You will be involved in adding users, controlling access to document libraries, and setting permissions to ensure data security. Performing regular maintenance of the SharePoint platform, servers, and intranet will be essential to ensure smooth operations. Troubleshooting and resolving any SharePoint issues or malfunctions that may arise will be a key part of your role. You will also provide support to end-users and conduct training sessions to enhance their understanding of SharePoint functionality. Performing data retrieval and backup procedures will be crucial in preventing data loss, while ensuring sufficient storage space through clean-ups and data archiving. Your duties will also involve reviewing usage and activity reports, making adjustments for optimal user experiences. Maintaining network infrastructure, managing encryption, security zones, and firewalls will contribute to the overall security of the system. Staying updated with SharePoint developments and performing version updates and upgrades will be necessary to leverage new features and enhancements. Additionally, you will be responsible for determining business needs, evaluating existing network infrastructure and systems, and optimizing network hardware and software for seamless VMware integration. Developing and deploying customized VMware solutions, virtualizing Windows servers, and connecting them to networks and clouds will be part of your tasks. Designing and implementing virtual desktop infrastructure (VDI) and enabling template management will require your expertise. Installing operating systems, service packs, security patches, and bug fixes, as well as troubleshooting and resolving VMware environment issues are critical aspects of your role. Providing technical support and documenting VMware processes will ensure effective communication and knowledge sharing within the team. Your commitment to keeping informed about developments in VMware technologies and products will help in staying ahead of industry trends. Any experience with JIRA, Confluence, or Atlassian Administration will be considered a valuable asset in this role.,

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: As a Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each component of the network and troubleshoot issues. You are responsible for monitoring and maintaining Rocket Software s corporate network and voice components, assessing the functionality of the network routers, switches and related equipment ensuring all network and voice equipment is maintained to corporate and industry standard best practices. You will participate on teams to design and deliver complex network infrastructure and mentor junior team members. Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Maintain the company phone system and work closely with telecom service providers to ensure circuit availability and reliability. Respond to network and voice related incidents, troubleshoot and assess and provide remediation plans. Maintain network and voice standard operating procedures, diagrams and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 3+ year of experience with Voice Systems, Cloud Voice environments, AWS, and Call Manager. 2+ year of experience with MS Teams. Working knowledge of networking, routing, and switching. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting voice systems Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Preferred Qualifications: 3+ years of experience in building and managing enterprise voice systems in a global environment. Education: Bachelor s Degree in Information Technology preferred. Travel Requirements: Minimal Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: As a Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each component of the network and troubleshoot issues. You are responsible for monitoring and maintaining Rocket Software s corporate network and voice components, assessing the functionality of the network routers, switches and related equipment ensuring all network and voice equipment is maintained to corporate and industry standard best practices. You will participate on teams to design and deliver complex network infrastructure and mentor junior team members. Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Maintain the company phone system and work closely with telecom service providers to ensure circuit availability and reliability. Respond to network and voice related incidents, troubleshoot and assess and provide remediation plans. Maintain network and voice standard operating procedures, diagrams and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 3+ year of experience with Voice Systems, Cloud Voice environments, AWS, and Call Manager. 2+ year of experience with MS Teams. Working knowledge of networking, routing, and switching. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting voice systems Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Preferred Qualifications: 3+ years of experience in building and managing enterprise voice systems in a global environment. Education: Bachelor s Degree in Information Technology preferred. Travel Requirements: Minimal Information Security: Information security is everyone s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware. com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!