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10.0 - 15.0 years
9 - 11 Lacs
Ahmedabad
Work from Office
Role & responsibilities Planning and executing corporate IT strategy & responsible for implementation of IT initiatives. Support, supervise & manage all IT related jobs of the Organization. Manage & maintain computer systems, servers & data centres, cloud computing, network, email servers (Google Suite), infrastructure & security, firewalls, routers & switches, EPABX, CCTV, any other IT technologies. Responsible for deploying & managing of software, ERP, web applications & On site SEO. Responsible for CRM software & OKR software management & maintenance. Developing & implementing IT policies and standards and ensure adherence. Creating IT guidelines & give a training to employee & IT team for latest IT deployment. Identify, compare, select and implement technology solutions to meet current and future needs. Develop, track and control the development of annual operating and capital budgets for purchasing, staffing and IT operations. Track, analyse and monitor technology performance metrics using Data Analytics Tools. Responsible for CUG, Data Card, Firewall & Network Setup. Website Hosting function Create, Develop and Maintain Website. Basic knowledge of different CMS(Wordpress/HTML/CMS- Joomala/Shopify) for website Understanding how backend works Basic Coding knowledge (MySQL, database, PHP myadmin) Basic experience in web development Knowledge of email/website hosting Update the content in Website & Mobile app. Timely backup of Applications & Website. Identify the service provider for software website, SEO, Leaseline, Digital Class room etc. and coordinate for proper services. Monitor the Google My Business page & Google Analytic. Mail Server (Google), Antivirus server management. Coordinate with all projects for their requirement & suggest & cost effective solution available in the market. Online payment system implementation & monitoring. Preferred candidate profile Candidate with 10+ yrs of experience in handling a team of IT Networking & Infrastructure professionals at Multi level locations. Should be Preferably qualified in IT/ Computers Preferably experienced in Services / Manufacturing Industries, with Multilevel system handling
Posted 2 months ago
6.0 - 10.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities : Job Description: Responsible for Fiber deployment and last miles connectivity. Acceptance Testing, First Time Right approach. This is an deployment role, responsible for delivering results that have a direct impact on day-to-day delivery and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. The role may be an individual contributor or may lead a small team. Desired Skill sets Project Management, Vendor Management and customer interface. Delivery must be within Time, cost and quality.
Posted 2 months ago
6.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are looking for a skilled Senior Associate to join our Infrastructure Network team in Bengaluru. The ideal candidate will have 4 to 6 years of experience and a strong background in IT-related fields, with expertise in network infrastructure technologies such as Cisco, Meraki, and Palo Alto. Roles and Responsibility Design network infrastructure solutions emphasizing manufacturer standards and best practices. Remotely manage the installation of network infrastructure equipment including switches, routers, wireless, and security appliances at client sites. Troubleshoot, resolve, and communicate networking issues to other employees and management. Maintain current knowledge of security and networking best practices to offer optimal solutions and protection to company systems. Identify and escalate cross-selling opportunities. Create and maintain network diagrams and other supporting documentation. Job Requirements A degree or certification in an IT-related field is required. Minimum 4 to 6 years of experience with related network infrastructure technologies such as Cisco, Meraki, and Palo Alto. Strong knowledge of Layer 2 technologies and dynamic routing protocols is essential. Experience with Cisco onitor and CCNP certification is preferred. LogicMMeraki Wireless LAN and SD-WAN experience are highly desirable. IT consulting experience with mid-market clients is a plus. Strong customer service orientation and problem-solving skills are necessary. Ability to multitask and manage various projects simultaneously.
Posted 2 months ago
8.0 - 12.0 years
35 - 50 Lacs
Coimbatore
Work from Office
Job summary The Program Manager will oversee the implementation and management of VDI solutions including VMware VDI and Citrix VAD within a hybrid work model. This role requires a strategic thinker who can drive efficiency and innovation in virtual desktop infrastructure projects. The candidate will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing to the companys technological advancement and societal impact. Responsibilities Lead the planning and execution of VDI projects ensuring alignment with business objectives and timelines. Oversee the deployment and management of VMware VDI and Citrix VAD solutions optimizing performance and user experience. Collaborate with IT teams to integrate VDI solutions with existing infrastructure enhancing operational efficiency. Provide technical guidance and support to team members fostering a collaborative and innovative work environment. Monitor project progress and performance metrics identifying areas for improvement and implementing corrective actions. Develop and maintain documentation for VDI solutions ensuring compliance with industry standards and best practices. Coordinate with stakeholders to gather requirements and feedback ensuring solutions meet user needs and expectations. Implement strategies to enhance security and data protection within VDI environments safeguarding company assets. Facilitate training sessions for end-users and IT staff promoting effective use of VDI technologies. Evaluate emerging technologies and trends in VDI recommending enhancements to improve service delivery. Manage vendor relationships and contracts ensuring cost-effective procurement of VDI solutions and services. Drive continuous improvement initiatives leveraging data analytics to optimize VDI performance and user satisfaction. Ensure adherence to company policies and procedures maintaining a high standard of quality and reliability. Qualifications Possess strong expertise in VMware VDI and Citrix VAD with proven experience in managing complex VDI environments. Demonstrate excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently. Exhibit strong communication skills capable of conveying technical concepts to non-technical stakeholders. Have a solid understanding of network infrastructure and security protocols ensuring robust VDI implementations. Show proficiency in project management methodologies with a track record of successful project delivery. Display adaptability to changing technologies and environments staying current with industry advancements. Hold a bachelors degree in Computer Science Information Technology or a related field with relevant certifications. Certifications Required VMware Certified Professional (VCP) Citrix Certified Associate - Virtualization (CCA-V)
Posted 2 months ago
10.0 - 20.0 years
10 - 15 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Manage WAN transformation, segmentation, and capacity planning projects. Ensure on-time delivery, stakeholder satisfaction, and documentation. Strong knowledge of routing, switching, firewall, wireless tech, and excellent communication skills.
Posted 2 months ago
1.0 - 4.0 years
6 - 11 Lacs
Bengaluru
Work from Office
This position requires intermediate level experience that entails supporting network changes and fresh installations for ATTs business clientele. As a technical role, it necessitates strong interpersonal and communication skills to guide field engineers. The engineer requires to proactively collaborate with peer and partner organisations for customer success. They also work as first level escalation points for the junior team members. The engineer will utilize appropriate tools and engineering principles to design and develop the medium to complex data voice network infrastructure, adhering to established guidelines. The engineer involves the installation and problem resolution/troubleshooting on a range of products from various vendors, both legacy and next-generation. Theres also a requirement to ensure precise documentation of activation activities, client communication, inventory, and more. The engineer will contribute to network troubleshooting and provide insights for root cause analysis during network-related outages. The engineer is expected to execute network engineering planning assignments related to the implementation, operation, and maintenance of new or existing network hardware systems. Additionally, the role includes collaboration with Labs, product development, and engineering teams to author process documentation, methods, procedures, and guidelines for current network planning, capacity management, and network builds. The engineer requires coordination with internal and external customers to ensure service commitments are met. It includes providing initial implementation support for networks to assure proper execution and provides resolution for system failures or degradations. This support can be pre-scheduled or requested on-demand by customers. Project management and documentation, as required, are also part of the roles responsibilities. This role involves performing network engineering planning assignments relating to the implementation, operation, and maintenance of new or existing network hardware systems.
Posted 2 months ago
5.0 - 7.0 years
5 - 6 Lacs
Raipur
Work from Office
Chhattisgarh Infotech Promotion (CHiPS) Raipur, Chhattisgarh Designation: Senior Manager (Audit) Number of Positions: 1 Position Location: Raipur Chhattisgarh Employment Type: Full Time-Contractual Responsibility summary Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Senior Manager (SM-A). Chhattisgarh Infotech Promotion Society (CH i PS: www.chips.gov.in ) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH i PS is involved in the end-to-end implementation of some mega IT Projects like SDC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. ICT has the potential to significantly improve this contribution. In doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in IT are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the SM-A is to ensure that the strategic and organizational objectives as well as the values of CH i PS are put into practice. In conjunction with other members of staff they will ensure organizational growth through directing and managing operational activities to ensure they are delivered in accordance with the strategic objectives. The SM-A will be responsible for overseeing project operations, project finance, helping and creating organizational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. The post holder is responsible for ensuring organizational effectiveness by providing leadership for the organizations financial functions. They are required to work with the staff team and contribute to the development and implementation of organizational strategies, policies and practices. The SM-A will plan, direct and manage the performance of all internal project operations, so as to maintain and develop organizational growth in accordance with the overall strategy. The candidate should be an outcome-oriented executive, capable of leading the creation of and energizing the institutional, human and technical capacities necessary to realize the unique and ambitious ICT agenda of the State. The candidate should fulfill the mandatory requirements listed below and should embody a rich combination of the requirements listed as desired. Mandatory Educational qualifications: B.E./B.Tech (IT/CS/E&T/ Electrical Comm. Engineering / Electrical Engineering/ Technology)/ MCA/ M. E./ M.Tech Or M.Sc. (IT) with relevant certification from reputed institute (ex. Microsoft, .Net, Red Hat, Linux, SQL Server, J2E etc.) or equivalent. recognized by or under the regulations etc. of relevant regulatory body, obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled student; in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age : Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age-related relaxations, please refer the Recruitment Rules. Experience : At least experience of 7 years in case of bachelors degree or 5 years in case of Masters degree; of managing large software development/ IT deployment projects. The candidate must have independently handled at least 2 large projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should be aware of software, mobile and telecom technology tools and deployment issues. Job Descriptions Project technology and project management for state-wide e-Governance delivery project. Overall handling of project operations & ensuring resolution of routine issues. Work with state government department to gauge and create demand of strategic solutions and fulfill the same. Must have the ability to reach out and work with senior government official in various departments. Develop and implement project management procedures and methodologies to achieve business goals. Play a significant role in long-term planning, with the view to delivering operational excellence. Develop individual program/ project budgets. Identify project risks and recommend appropriate solutions. Manage resource assignment, work allocation and software and hardware requirements for project. Work closely with various teams and stakeholders to identify, develop, and implement opportunities to improve processes, products and/or services. Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organizations resources. Should have a knowledge and experience of service delivery and project execution. Desirable/Key Skills Desirable Exposure to Wide Area Network and Internet Data Center are essential, Strong skills in IT security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers. Firewall and Access control systems on LAN and WAN Exposure to Server Administration. Network Administration including Internet, e-mail and security system administration. Experience in Servers and cluster configuration and management at Data Centers. Knowledge of Email/ MS Exchange configuration and domain management. Exposure in assisting software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services. Planning storage capacity, archiving. backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with IT project managers. DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam and phishing etc. Management of policies related to hardware and software requirements, Supervising security audit requirements. Key Skills 5+ year experience as Project manager in IT Industry, well versed in developing, managing and executing project plans. Experience in managing e-Governance domain Projects. Proven experience in handling multiple technologies. Ability to arrive at realistic development estimates, and challenge when required. Proven experience on e-Governance project preferably should have expertise. Leadership skills to coach/mentor/motivate associates. Not just project coordination, but also should be very conversant on operational issues so that he/she should provide quick and relevant solutions. Excellent verbal/written communication and interpersonal skills. Strong leadership skills with ability to exhibit and instill confidence in team members. Customer (Government) Engagement Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Respond to requests for service and assistance; Meets commitments. Strong Analytical skills with ability to scythe diverse information, Design workflows and procedures. Strong technical background, ability to understand the technical environment of various entities and if needed to suggest improvements. Good time management skills. KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 2 months ago
6.0 - 9.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Job Title:Network Engineer Experience6-9 Years Location:Bangalore : Create Network Change Request in Service Now tool Map the IP address and port details of the application in the change request Create Firewall Port opening requests Co-ordinate change required on network infrastructure ( Switches/routers/ load balancers ) during migration of business applications Verify the end to provisioning and validate the connectivity Work with SME’s to troubleshoot the connectivity issues Skills : Good understanding of IP addressing , IP subnets etc. Good Knowledge of VLAN , IP routing ( BGP ) Worked on GUI interface of Panorama Able to configure the firewall rules on Palo Alto firewalls based on the configuration provided Familiarity with SNOW tool added plus . Knowledge of packet capture tools eg. Wireshark etc. Skills PRIMARY COMPETENCY Network PRIMARY Routing & Switching - Cisco PRIMARY PERCENTAGE 100
Posted 2 months ago
6.0 - 9.0 years
32 - 35 Lacs
Noida, Kolkata, Chennai
Work from Office
Dear Candidate, We are hiring an Infrastructure Engineer to build and maintain resilient infrastructure systems. Ideal for engineers who thrive on automation, scalability, and high uptime. Key Responsibilities: Design, deploy, and manage server infrastructure (on-prem/cloud) Implement automation with tools like Terraform or Ansible Monitor infrastructure health and performance Ensure high availability, scalability, and disaster recovery Required Skills & Qualifications: Proficiency with Linux/Unix systems and scripting (Bash, Python) Experience with cloud platforms (AWS, Azure, GCP) Familiarity with networking, load balancing, and firewalls Bonus: Knowledge of containers (Docker, Kubernetes) Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 2 months ago
3.0 - 6.0 years
6 - 15 Lacs
Mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5-6 Years of experience in running managing Capacity and Obsolesce Function. Understanding of networking concepts and network hardware platforms. Capacity: 1. Capacity Assessment & Reporting a. Periodically perform capacity and performance issues tests. b. Assess risks and potential capacity issues within networks using below c. Perform Capacity and performance management best practices, including 1. What-if analyses, 2. Base lining, 3. Trending, 4. Exception management, 5. QoS management. 2. Capacity Monitoring and Review: CPU, Memory, Throughput Utilisation, HTTP, TCP & SSL TPS Utilisation for top 10 applications, Physical Port capacity. 1) Extract the Capacity Utilisation statistics from NOM 2) Review & assess the high utilisation cases 3) Act on High Utilisation cases & prepare Plan for permanent Fix 4) Publish Capacity assessment report with Key Capacity issues & plan for mitigation 5) Plan & fix capacity issues as per instructions received from Bank Capacity and Demand management of all the technology solutions as per the defined frequency Obsolesce: 1. Hardware Obsolescence management/Device On boarding & Review a.) Identify & report the hardware EOS cases with client b.) Plan & replace the devices going EOS as per the instructions received from client c.) Get all necessary integrations done for newly on boarded device for e.g., CyberArk, NOM, CMDB, SIEM etc d.) Put the new devices in Operations & change management Software Obsolescence management, Up gradation & Review 1) Identify & report the Software EOS cases with Bank 2) Plan & get the Software up gradation done as per the instructions received from Bank. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Barnala
Work from Office
Role & responsibilities Monitor network, server, and system alerts via tools and dashboards Identify, diagnose, and troubleshoot performance issues, outages, or failures Escalate unresolved issues to higher-level support teams as per SOPs Maintain detailed logs of incidents, resolutions, and routine checks Perform health checks of IT systems and data centers periodically Follow up with vendors or internal teams on pending issues or hardware replacements Maintain documentation for standard operating procedures and network diagrams Ensure 24x7 system availability in collaboration with the IT team (may include rotational shifts) Preferred candidate profile Bachelors degree in Computer Science, IT, or related field 1–3 years of experience in a similar IT/NOC support role Strong understanding of LAN/WAN, routers, switches, firewalls, and server environments Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, PRTG) Basic knowledge of Windows/Linux server administration Excellent problem-solving and communication skills Ability to work in a fast-paced, rotational shift environment
Posted 2 months ago
5.0 - 7.0 years
8 - 10 Lacs
Kolkata
Work from Office
Job Description: Understand project scope, objectives, timelines, and deliverables. Ensure adherence to project milestones and deadlines. Act as a bridge between IT teams, facility management, and business stakeholders. Conduct regular meetings with clients, vendors, and internal teams. Manage expectations and ensure transparent communication. Oversee implementation and maintenance of IT systems supporting facilities Coordinate smart building technologies and automation. Ensure compliance with safety, environmental, and IT governance policies. Manage IT infrastructure deployments: servers, network equipment, data centers, Wi-Fi, cloud integrations, etc. Oversee upgrades and patching for OS, databases, and critical applications. Ensure high availability, backup, and disaster recovery strategies. Evaluate, onboard, and manage third-party vendors for hardware/software/FMS services. Define, monitor, and enforce Service Level Agreements Ensure timely escalation and resolution of issues. Identify risks, dependencies, and bottlenecks. Implement mitigation plans and maintain compliance with security policies and regulations (ISO, ITIL, etc.). Conduct audits and ensure operational standards. Lead cross-functional project teams (engineers, facility techs, support staff Allocate tasks, track progress, and mentor junior team members. Maintain documentation for all phases of the project. Prepare regular status updates for senior management. Track KPIs and generate performance reports. Strong knowledge of ITIL framework, facility operations, and infrastructure management Proficiency in managing budgets and vendor contracts understanding of networks, servers, security, and building systems KRAs: Achievement of contractual SLA targets for all accounts Pending ticket/dashboard review - Ensuring no tickets are pending without depdendency Ensure reports/dabhboard/KPI's are published as per agreed frequency and calendar Engagement - Structured review with business stakeholders (HODs, CIOs, IT Managers) to govern the BU's and enrich end user experience Tracking of discussion points/MoM for closure within agreed timelines Major Incident Management - RCA submission as per agreed SLA No. of escalations handled and controlled during the cycle Standardization and/or transformation project timelines are met as committed Reduction in ticket volume through ticket analysis and drive action plan execution Reduction in efforts - Analyse data and processes to reduce leakage Implement continual service improvement plan & track execution Appreciations from stakeholders Ensure project/account specific SOP's to facilitate smooth delivery by the team Review & update project/account specific SOP's/Runbooks Functional adherence - Ad-Hoc tasks deliverables Competent in required job skills/knowledge both technical and practical
Posted 2 months ago
5.0 - 10.0 years
6 - 6 Lacs
Kolkata
Work from Office
Excellency in ITIL Process + ITSM + ITAM Supervise, guide, and mentor a team of infrastructure engineers and support staff. Provide technical leadership and act as a point of escalation for complex infrastructure issues. Conduct performance reviews, provide feedback, and identify development opportunities for team members. Oversee the identification, diagnosis, and resolution of infrastructure-related issues (e.g., servers, networking, storage, etc.). Ensure that the team meets Service Level Agreements (SLAs) for response and resolution times. Troubleshoot and resolve complex infrastructure problems, escalating issues as necessary Implement and manage monitoring tools to ensure the health and performance of infrastructure components. Ensure that proactive monitoring, alerts, and automated responses are in place to minimize downtime. Perform regular system maintenance, patching, and updates to maintain a secure and reliable environment. Provide ongoing support for critical infrastructure systems, ensuring they are continuously optimized for performance, scalability, and reliability. Identify opportunities for improving the efficiency and cost-effectiveness of infrastructure systems. Develop and implement strategies to optimize network performance, reduce downtime, and improve system availability. Develop and maintain disaster recovery plans and procedures for the infrastructure. Ensure that backups are regularly performed and that disaster recovery tests are conducted. Work with other teams to ensure that business continuity plans are in place and are effectively tested. Ensure the security of the infrastructure by applying best practices for firewalls, encryption, and access control. Monitor infrastructure for potential security vulnerabilities and address them promptly. Work closely with cybersecurity teams to maintain the security posture of the organization's IT infrastructure. Manage relationships with vendors and service providers to ensure the organization receives the best service and pricing. Oversee procurement processes for infrastructure hardware and software. Evaluate new technologies and make recommendations on their adoption for infrastructure improvements. Assist in managing the infrastructure support budget, ensuring effective allocation of resources. Provide cost-effective solutions for infrastructure expansion or upgrades. Monitor infrastructure-related expenditures and identify opportunities for cost reduction. Collaborate with other IT teams (e.g., development, application support, cybersecurity) to ensure integrated infrastructure solutions. Communicate technical information clearly to non-technical stakeholders. Participate in cross-functional meetings to discuss infrastructure requirements, improvements, and challenges. Maintain accurate and up-to-date documentation on all infrastructure systems, processes, and configurations. Generate regular reports on infrastructure performance, incidents, and improvements. Develop and maintain standard operating procedures (SOPs) for infrastructure-related processes.
Posted 2 months ago
2.0 - 7.0 years
5 - 15 Lacs
Hyderabad
Hybrid
IOC Senior Administrator The IOC Senior Administrator is a valued member of the Coretek team responsible for providing Level 2 support for client environments. The Senior Administrator is responsible for the monitoring and triage of devices within our event management system, troubleshooting infrastructure issues and ensuring smooth IT services across the organization and for our clients. This role requires prompt attention to events and efficient resolution of escalated incidents and improving IOC processes. The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients. Responsibiliti Continuously monitor infrastructure, application or software events generated by the event management system Respond to alert incidents in a timely fashion to minimize downtime Provides technical leadership for a variety of infrastructure platform issues including, but not limited to: Network data and voice Server – Windows/Unix/Linux Backup Cloud Azure-O365 Virtualization Escalate and collaborate with Coretek engineers/architects and vendors to resolve complex technical issues Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement Communicate, internally and externally, the status of the tickets directly with clients Provide daily support for event management system requests, such as but not limited to: decommission of devices, provide access to dashboard and scheduling downtime of systems Contribute and maintain the Knowledge Base articles key to daily troubleshooting and triage of client environments Assist engineers with change records as needed in the off hours Assist with cross training of new IOC team members as needed Requirements Bachelor’s degree in computer science or information technology, preferred or 4 years working in a Network Operations Center (NOC) in a medium-to-large data center environment supporting multiple clients and systems Network+ or A+, required Two of the following certifications are required: MS900 AZ900 VMware Certified Associate CCNA AZ104 Proficient knowledge of networking frameworks Basic knowledge of networking concepts, such as TCP/IP, DNA and DHCP Operations experience in multiple technologies, including any of the following: Window Server Administration – Server 2012 and above O365/M365 Network protocols and networking devices such as firewalls, switches, etc Unix/Linux server administration Backup administration Basic knowledge of storage systems Clustering solutions – Citrix, VmWare etc Experience working with an ITIL based ticketing system tool – ServiceNow helpful Proficient experience utilizing event management tools (Logic Monitor, Nagios, Solar Winds, etc) Strong listening, verbal, written, and interpersonal communication skills Accuracy and attention to detail when monitoring and maintaining systems Ability to work in a fast-paced, 24/7 operational environment Adept at communicating with all levels of technical experience A strong sense of urgency and the ability to multi-task effectively Demonstrated organizational, communication and time management skills with the ability to work independently May require shift work, including nights, weekends or holidays
Posted 2 months ago
10.0 - 15.0 years
30 - 45 Lacs
Bengaluru
Work from Office
Design and maintain secure, compliant network infrastructure; ensure alignment with cybersecurity standards (e.g., NIST); manage Tier-3 support, remediation, and secure-by-design implementations across business and industrial networks. Required Candidate profile Experienced cybersecurity professional with expertise in network infrastructure, NIST compliance, secure protocols, and risk management. Strong collaborator skilled in Tier-3 support
Posted 2 months ago
13 - 23 years
25 - 32 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Roles and Responsibilities Collaborate with cross-functional teams to develop comprehensive network architectures and designs. Experience in Cisco Routing and Switching including VXLAN Provide technical expertise on Cisco ACI, Aruba Wireless, DNAC, SDWAN, SDN technologies to drive innovation in network architecture. Develop and maintain strong relationships with clients to understand their business needs and deliver tailored solutions. Ensure timely delivery of high-quality results while managing multiple priorities under tight deadlines. Lead network transformation projects from design to implementation, ensuring seamless integration with existing infrastructure.
Posted 2 months ago
4 - 9 years
4 - 9 Lacs
Kharkhoda
Work from Office
Roles and Responsibilities Manage IT infrastructure, including data center management, firewall management, LAN support, server management, fiber optics, backup management, desktop support, SAP support, and surveillance. Ensure network security by implementing firewalls and monitoring networks for potential threats. Provide technical assistance to resolve IT issues related to hardware and software failures. Collaborate with team members to identify areas for improvement in IT processes and implement changes as needed. Develop documentation of IT systems configurations and procedures. SAP Support and Implementation Training to New Users.
Posted 2 months ago
1 - 4 years
4 - 8 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 8 years
5 - 10 Lacs
Coimbatore
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : Enterprise Network Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve network infrastructure issues. Collaborate with cross-functional teams to ensure seamless system operations. Document and maintain accurate records of client interactions and solutions. Stay updated with the latest industry trends and technologies. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Good To Have Skills:Experience with Enterprise Network Operations. Strong understanding of network infrastructures and protocols. Knowledge of network security principles and best practices. Experience in configuring and maintaining network devices. Ability to troubleshoot network connectivity issues. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
1 - 4 years
3 - 6 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Responsibilities ¢ Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. ¢ Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). ¢ Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. ¢ Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. ¢ Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. ¢ Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. ¢ Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). ¢ Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. ¢ Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. ¢ Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. ¢ Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. ¢ Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. ¢ CCNP Equivalent Certifications with around 5 years experience. ¢ Should be able to Multitask & involve in multiple projects at a time. ¢ Take lead and participate in S0 calls and Outages till resolution ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
8 - 13 years
5 - 9 Lacs
Pune
Work from Office
Design, plan, and implement network architectures, including LAN, WAN, and cloud-based networks. Participate in project planning and execution, ensuring timely and within-budget delivery of network-related projects. Strong of network architectures
Posted 2 months ago
6 - 11 years
14 - 20 Lacs
Mumbai, Mumbai Suburban
Work from Office
This opportunity is with Leading Pharmaceuticals firm in Andheri, Mumbai Roles & Responsibilities:- Oversee IT infrastructure operations at all manufacturing sites, ensuring that local IT teams are equipped to manage and support site-specific systems. • Coordinate with local teams to align infrastructure with corporate IT standards, optimize performance, and ensure security compliance. Ensure that IT infrastructure aligns with the specific operational needs of each manufacturing site. Manage network connectivity across manufacturing sites to ensure robust, secure, and reliable communication between locations and headquarters. • Maintain an accurate inventory of IT assets, including network devices, servers, and other critical hardware, at each site. •Ensure consistent and secure network access for all users and systems, including the implementation of secure remote access for on-site and remote personnel. Work closely with SCADA (Supervisory Control and Data Acquisition) systems and operational technology (OT) devices, ensuring seamless integration and operation of critical manufacturing systems. • Enhance the reliability and operational efficiency of SCADA systems and OT devices, troubleshooting and resolving issues in real-time. • Collaborate with engineering teams to ensure that IT infrastructure meets the specific needs of production environments. Skills & Experience:- Experience managing IT infrastructure across multiple locations, ideally in a manufacturing or industrial environment. • Hands-on experience with server management across Microsoft, Linux, and VMware platforms. • Expertise in SCADA systems, operational technology (OT), and their integration with IT infrastructure. • Proven experience in network management, connectivity, and asset management in complex environments. • Strong expertise in cybersecurity principles, risk management, and the management of security technologies (e.g., SIEM, firewalls, endpoint security). • Experience with disaster recovery, business continuity, and incident response processes. • In-depth knowledge of network configurations, segmentation, and VPN management. • In-depth understanding of security protocols, firewall configuration, SIEM systems, and endpoint protection. • Hands-on experience with network traffic analysis, log monitoring, and system activity monitoring to detect anomalies. Interested candidates can share their updated CV at yogita@topgearconsultants.com
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Noida
Work from Office
Position Summary: We are seeking highly accomplished IT Infra, Operation, ITSM Lead who can be the part of the GEDU IT Infra & Operation Team at GEDU Noida. The person should preferably have worked as Infra, Operation and Network support lead including Azure, Office365. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. He/she can work with flexible sift according to different time zone based on organisation need. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product. Duties and Responsibilities: Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs). Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes. Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation. Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems. Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity. Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner. Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness. Manage/Develop & Deliver all Software/Tool/ technology and IT Infra Projects as per business needs
Posted 2 months ago
1 - 3 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
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