About the Role We are looking for an experienced L3 Network & System Engineer to manage, configure, and optimize enterprise network and system infrastructure. The ideal candidate should have a strong background in networking, server administration, automation, virtualization, and scripting . This role also requires leadership skills to guide a small team and ensure smooth IT operations. Key Responsibilities Network & Security Management Configure, troubleshoot, and maintain routers, switches, and firewalls (Cisco, Juniper, Fortinet, Palo Alto). Manage VPNs, load balancers, and network security protocols . Monitor and enhance network performance, availability, and security . Server Administration Manage and maintain Windows Server (Active Directory, DNS, DHCP, IIS) . Administer Linux servers (CentOS, Ubuntu, RHEL) including security hardening. Perform patch management, backups, and performance tuning . Infrastructure as Code & Automation Implement Infrastructure as Code (IaC) using Terraform and Ansible . Automate system provisioning, configuration, and monitoring. Virtualization & Cloud Manage VMware, KVM, OpenStack , or similar virtualization platforms. Deploy and optimize virtual machines, containers (Docker, Kubernetes) . Scripting & Troubleshooting Develop scripts in Bash, Python, or Perl for automation and monitoring. Troubleshoot complex system and network issues efficiently. Team Leadership & Coordination Lead and mentor a small team of engineers. Ensure proper documentation and best practices are followed. Coordinate with cross-functional teams for IT projects. Incident Management & Escalation: Lead incident management for critical infrastructure-related issues, ensuring minimal downtime. Coordinate with vendors and internal teams for escalation and faster issue resolution. Provide post-incident reviews and documentation of corrective actions. Conducting regular Knowledge Transfer (KT) sessions to train and support L1 and L2 team. Required Skills & Qualifications Experience: Minimum + years in network/system administration. Technical Expertise: Deep knowledge of networking, firewalls, and security best practices . Strong expertise in Windows & Linux server administration . Hands-on experience with Ansible, Terraform, and automation scripting . Proficiency in VMware, KVM, OpenStack, or similar virtualization platforms . Strong scripting skills in Bash, Python, or Perl . Certifications (Preferred, Not Mandatory): CCNP, RHCE, MCSE, AWS/Azure certifications are a plus. Leadership & Communication: Ability to lead a small team , collaborate across departments, and document technical processes. Why Join Us? Work with cutting-edge infrastructure & automation tools . Be part of a dynamic team with leadership opportunities . Exposure to large-scale enterprise environments . Competitive salary, rotational shift benefits, and career growth opportunities .

Job roles and responsibilities Proficiency in configuring and managing Cisco switches and routers (Cisco IOS, Catalyst, Nexus). Hands-on experience with PaloAlto Firewalls , including configuration, management, and troubleshooting. Expertise in SonicWall Firewalls configuration, security features, and VPN solutions. Knowledge of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, Azure ExpressRoute and VLANs. Experience with network monitoring tools (e.g., PRTG, OpManager). Familiarity with network security best practices, firewalls, VPNs, and intrusion prevention systems. Network Design and Implementation, Network Security Management, Monitoring and Troubleshooting, Documentation and Reporting, Collaboration and Support Soft Skills: Strong problem-solving abilities and troubleshooting skills. Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Fantastic organizational and time management skills. Certifications (Preferred ): Cisco Certified Network Associate (CCNA) or higher. Palo Alto Networks Certified Network Security Engineer (PCNSE). SonicWall Certified Security Administrator (SCSA).

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 1. CCNA network or security or equivalent Firewall Certification certified. 2.Hands on experience Fortigate/Checkpoint/paloalto/cisco 3. Experience on firewalls and Network 4. Experience on Routing protocol : customer end router BGP, EIGRP, OSPF. 5. Experience on Load Balancers products will be preferred. 6. Work from client location in Mumbai 7. 24*7 shift operations 8. Plan and Implementing change request w.r.t network and security technology. 9. Install and troubleshoot network/firewall device. 10. 0-3 years of experience 11. Implement and troubleshoot network and security protocols 12. Understanding of ITIL concepts. 13. Experience in ticket handling through service now. 14. Able to performer Network monitoring 15. Able to perform ISP coordination and Escalations. 16. Able to perform OEM coordination and Escalation. Preferred Technical and Professional Experience Understanding of Microsoft office Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Description: - Conduct site surveys to assess client needs and determine optimal camera placement. - Develop detailed project plans including timelines, budgets, resource allocation, and scope of work. - Prepare project documentation including technical specifications, system diagrams, and installation plans. - Assemble and lead a project team consisting of technicians, installers, electricians, and subcontractors. - Delegate tasks, monitor progress, and address technical issues during installation. - Ensure adherence to safety guidelines and best practices on-site. - Oversee the installation of CCTV cameras and infrastructure according to project plans. - Conduct system testing and commissioning, including image quality checks, network connectivity, and recording functionality. - Troubleshoot any technical issues during installation and address concerns promptly. - Maintain open communication with clients, providing regular project updates and addressing their concerns. - Maintain detailed project documentation including technical specifications, installation reports, and as-built drawings. - Strong understanding of CCTV technology, including camera types (analog, IP), network infrastructure, recording systems, and video analytics. - Proven experience managing complex projects with the ability to meet deadlines and budget constraints. - Excellent communication and interpersonal skills to effectively lead and motivate a team. - Ability to build strong relationships with clients and understand their needs. - Ability to read and interpret blueprints and technical drawings. Location - Delhi, Mumbai, Guwahati, Kolkata

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Palo Alto Networks Firewalls Good to have skills : Amazon Web Services (AWS), Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and resolve software-related issues. Collaborate with cross-functional teams to address system challenges. Develop and implement strategies to enhance system performance. Provide technical support and guidance to end-users. Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in Palo Alto Networks Firewalls. Good To Have Skills:Experience with Network Infrastructures. Strong understanding of network security principles. Knowledge of Amazon Web Services (AWS) is a plus. Experience in troubleshooting and resolving software issues. Ability to communicate technical information effectively. Additional Information: The candidate should have a minimum of 3 years of experience in Palo Alto Networks Firewalls. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are seeking a Support Engineering Manager to lead a team of talented support engineers in supporting, building and maintaining the technology that drives Amazon Just Walk Out Stores! You will be challenged to invent, create and solve challenging problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. Your team will be working on hardware, software, and network infrastructure with a direct impact on the customer experience. Responsibilities include direct management of support engineers, process and operational improvements, project management, coordination of resources across teams and acting as an escalation point for both internal and external customers. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of developing engineers and teams that deliver results. You will be part of the operations engineering leadership team and interact with hardware, software, and infrastructure engineering teams to raise the bar for Security, Automation, DevOps patterns, and operational excellence. We are looking for a motivated leader to inspire our teams and deliver results to our customers. You will lead your teams to deliver consistent, well-defined results in an agile systems development workflow. To succeed in this role, you should be incredibly customer focused and a strong command of one or more programming languages. You must enjoy collaborating with teams across the company and take pleasure from delighting customers. If this sounds like a fit, we would love to speak with you. Key job responsibilities Your responsibilities will include: Lead automation efforts for a team advancing a service ownership culture. Embrace the AWS ecosystem and drive innovation on top of it Instill a culture that drives DevOps, hold a high-quality bar with code reviews, drive automation efforts to empower, and remove barriers for your team Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies. Provides detailed reviews of in-store technology disruptions, metrics and detailed planning. Complete analysis and present periodic reviews of operational performance. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Must have BE/B. Tech or equivalent degree. Higher education preferred with 10+ years leading systems, networking, and support development efforts. 5+ years of direct people management responsibilities. Excellent written and verbal communication skills in English (in person and via documentation/email) with the ability to present complex technical information in a clear and concise manner to a variety of audiences. You must be able to work with a minimum of technical supervision and supplemental engineering support, while responding efficiently to multiple program priorities. Deep understanding of infrastructure automation delivered through the software development lifecycle - including agile development, software architecture/patterns, and modern cloud services.

We are seeking a skilled DevSecOps Architect to play a pivotal role in enhancing the security posture of our software development and deployment processes. The ideal candidate will seamlessly integrate security practices into our DevOps pipeline, ensuring a robust and secure software development lifecycle. This role demands expertise in both DevOps tools and security frameworks, as well as the ability to collaborate effectively with cross-functional teams. *Responsibilities:* 1. Design and implement end-to-end security measures within the DevOps pipeline. 2. Collaborate closely with development and operations teams to integrate security seamlessly into workflows. 3. Conduct thorough risk assessments and implement strategies to mitigate potential security vulnerabilities. 4. Stay abreast of emerging security trends and technologies to continually enhance overall system security. 5. Develop and maintain comprehensive security documentation, policies, and procedures. 6. Automate security testing and monitoring processes to proactively identify and address potential threats. 7. Work closely with stakeholders to ensure compliance with industry standards and regulations. 8. Provide guidance on secure coding practices and conduct regular code reviews to identify and address security concerns. Mandatory Skills: Experience in security architecture, cloud networking, infrastructure management concepts and tools including VPN, Firewalls, Hyper-V, System Center and Storage, hands-on experience with DevOps concepts and strategies. experience with configuring popular Continuous Integration / Continuous Development (CI/CD) tools, including Jenkins, GitLab CI/CD, CircleCl, Puppet, Chef and Spinnaker Preferred Skills: Experience with configuring popular Continuous Integration / Continuous Development (CI/CD) tools, including Jenkins, GitLab CI/CD, CircleCl, Puppet, Chef and Spinnaker

Domain 1. SOC L3 Role. 2. SME for the products being executed. 3. Shift Lead for process being executed Work Schedule: 1. The role requires flexibility in working hours to accommodate the needs of our customer 2. base. 3. You will be expected to work in rotating shifts to ensure 24/7 support coverage. 4. Role is 100% on-site Key Responsibilities: Customer Support: 3. Respond promptly to customer inquiries, troubleshoot, and resolve issues related to target technologies. 4. Provide remote support and on-site assistance as required, ensuring timely issue resolution. Maintenance Window Support: 1. Collaborate with clients and network operators to plan and execute maintenance windows effectively. 2. Creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. 3. Define Maintenance Window Actions, Objectives, and review or prepare Method of Procedures (MOP) encompassing Execution Steps, Timing, Plan-B/Recovery Options Validation Steps/Methods, and benchmarks. 4. Lead or contribute to Systems/Service recovery plans for potential failure scenarios. 5. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root causes, next steps and recommendations for corrective and preventive actions. 6. Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. 7. Close the issues being raised by L1 team by troubleshooting the open issues. 8. Identify the actions needed for the creation of the change request and execute the change request post approval from CAB. 9. Create policies about the activities which are to be executed in the network to enhance security 10. Should have knowledge of the zero-trust security framework Skill Criteria 1. Should have good knowledge on the product architecture. 2. Should be able to assess the strengths and weaknesses of the products. 3. Should know the packet flow in the network for troubleshooting at L3 level 4. Good with understanding network architecture 5. Good understanding of Proxy and reverse proxy 6. Knowledge of DDOS understanding 7. Knowledge of DNS understanding

Domain 1. SOC L2 Role. 2. Good Knowledge for the products being executed. 3. Troubleshooting network issues and executing network changes. Work Schedule: 1. The role requires flexibility in working hours to accommodate the needs of our customer 2. base. 3. You will be expected to work in rotating shifts to ensure 24/7 support coverage. 4. Role is 100% on-site Key Responsibilities: Customer Support: 1. Respond promptly to customer inquiries, troubleshoot, and resolve issues related to target technologies. 2. Provide remote support and on-site assistance as required, ensuring timely issue resolution. Maintenance Window Support: 1. Collaborate with clients and network operators to plan and execute maintenance windows effectively. 2. Creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. 3. Define Maintenance Window Actions, Objectives, and review or prepare Method of Procedures (MOP) encompassing Execution Steps, Timing, Plan-B/Recovery Options Validation Steps/Methods, and benchmarks. 4. Ensure technical governance of the maintenance window to guarantee a successful outcome. 5. Lead or contribute to Systems/Service recovery plans for potential failure scenarios. 6. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root causes, next steps and recommendations for corrective and preventive actions. 7. Work with TAC team to recreate the issue and drive towards root-cause analysis 8. Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. 9. Provide technical oversight during maintenance window execution, ensuring adherence to established procedures and minimizing service interruptions. Skill Criteria 1. Should have good knowledge on the product architecture. 2. Should be able to assess the strengths and weaknesses of the products. 3. Should know the packet flow in the network for troubleshooting at L3 level 4. Good with understanding network architecture 5. Good understanding of Proxy and reverse proxy 6. Knowledge of DDOS understanding 7. Knowledge of DNS understanding

Role: Senior Director - IT Infrastructure - OTT / Media Exp: 15 to 20 years Location : Chenna i CTC : upto 1.50 Cr per annum Industry : OTT / Media Company : leading cloud transformations of OTT and in-home experiences for Pay-TV, Telcos, and MVPDs This role holds overall accountability for the organization's IT Infrastructure and Operations (I&O). The Director of I&O is tasked with ensuring the seamless delivery of IT infrastructure and operations that support business capabilities and services across the enterprise. Additionally, the Director serves as a senior stakeholder, managing relationships with external providers of infrastructure and operational capabilities to ensure alignment with organizational objectives. - Lead teams in the design, development, integration, and overall delivery of Video Platforms (OTT) based on n-tier architecture. - Oversee the design and development of media ingestion workflows, metadata management systems, and authentication and authorization mechanisms. - Develop secure content delivery methodologies, including deep linking and syndication, leveraging delivery protocols such as HLS, DASH, and SS, and implementing multi-DRM technologies. - Deliver OTT apps for Mobile Device Platforms like Web, IOS, Android, Roku Tizen, STBs and connected platforms. - Minimum 15 years of IT experience with at least 8 years in implementing and developing Devops Technologies. - Expertise with Source Code Management (Version Control System) tools like Git - Should have played the role of Devops Architect for cloud products and Kubernetes Strategy at enterprise scale. - Extensive experience in developing Continuous Integration/Pipelines using tools like Jenkins, Travis CI. - Strong experience in Dockerizing / Migrating different on-premises services applications for Kubernetes/Docker Swarm (RoR, Python 2.7/3.6, NodeJS 10/11, Go, Angular, etc- .). - Experienced in creating Devops Architecture from scratch and drive migration/containerization for cloud nativeness and instill Devops Culture in engineering teams. - Contributed to Infra & cloud security by implementing configurations on Firewall devices (PA / CISCO ASA) &setting up security rules in VPN gateways in cloud.

Project Role :Operations Engineer Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills :Network Infrastructures Good to have skills :NA

Project Role :Solution Planner Project Role Description :Analyzes client requirements and supports configuring a solution from a standard set of offerings. Liaisons with the delivery organization to ensure effective transition, shape services, and determine appropriate service delivery locations and related costs. Works with client stakeholders to receive sign-off on the solution. Must have skills :Network Infrastructures Good to have skills :AWS Administration

Project Role : Network Operations Representative Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization. Must have skills : Network Infrastructures Good to have skills : Network Analytics Minimum 2 year(s) of experience is required Educational Qualification : Any graduate Summary :As a Network Operations Representative, you will be responsible for designing specialist solutions in line with business needs. Your typical day will involve acting as a service fulfillment and program SME, tracking and reporting performance measurements and SLAs of service fulfillment teams to the client, and delivering business value to the project while working with clients on performance and process optimization. Roles & Responsibilities: Design specialist solutions in line with business needs. Act as a service fulfillment and program SME. Track and report performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization. Professional & Technical Skills: Must To Have Skills:Experience in Network Infrastructures. Good To Have Skills:Network Analytics. Strong understanding of service fulfillment and program management. Experience in tracking and reporting performance measurements and SLAs. Experience in delivering business value to the project. Experience in working with clients on performance and process optimization. Additional Information: The candidate should have a minimum of 2 years of experience in Network Infrastructures. The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Hyderabad office. Qualifications Any graduate

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation, Microsoft 365, Network Infrastructures Minimum 0-2 year(s) of experience is required Educational Qualification : BEBTech in computer technology Should be completed 15 years full time education Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and support for Microsoft Windows Desktop Management. Roles & Responsibilities: Provide technical support for Microsoft Windows Desktop Management, including installation, configuration, and troubleshooting. Collaborate with cross-functional teams to identify and resolve issues within multiple components of critical business systems. Ensure the availability and reliability of business-critical applications and systems. Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. Professional & Technical Skills: Must To Have Skills:Experience in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Desktop Transformation, Microsoft 365, and Network Infrastructures. Strong understanding of ITIL processes and methodologies. Experience with incident management, problem management, and change management processes. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications BEBTech in computer technology Should be completed 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Wireless, Meraki & Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : -Bachelors degree in information technology related field of study with a network/software engineeri Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of network infrastructures and providing technical support to resolve any issues that may arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure the smooth functioning of network infrastructures. Provide technical support to resolve any issues that may arise. Collaborate with cross-functional teams to troubleshoot and resolve network-related problems. Monitor network performance and identify areas for improvement. Implement network security measures to protect against unauthorized access. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network troubleshooting and diagnostic tools. Knowledge of network security principles and best practices. Good To Have Skills:Experience with cloud networking technologies. Additional Information: The candidate should have a minimum of 2 years of experience in Network Infrastructures. This position is based at our Gurugram office. A Bachelor's degree in information technology related field of study with a network/software engineering focus is required. Qualifications -Bachelors degree in information technology related field of study with a network/software engineeri

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Proactively identify and resolve operational issues. Collaborate with cross-functional teams to ensure seamless service delivery. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong troubleshooting skills in network infrastructures. Experience in configuring and maintaining network devices. Knowledge of network security principles. Good understanding of network protocols. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Operational role entails support for internal, shared, and client owned infrastructure housed within various sites and data centers. Role is part of a team that is required to support client infrastructure 24x7x365 and adhere to SLA/OLA requirements for responsiveness and resolution times. Environments consist of mainly Cisco devices, Fortinet, F5 Phyical & Virtual equipment. Devices consist of Routers, Switches, Firewalls, IPS/IDS, Load balancers and virtual appliances. Roles & Responsibilities:- IT Network & Security/Cloud Operations & Service Management IT Infrastructure Project Transition Cisco network switching 3750, 4506, 6509, 6513, 9300 Cisco Nexus 9K,7K,5K Cisco Routers 1800, 2600, 2800, 3800 & ASR 1000 Arista switching Leaf & Spine Architecture MLAG, VRRP, VXLAN, EVPN, & Arista Cloud vison support Cisco ASA, Fortinet, checkpoint firewall build and support GCP and Oracle Cloud support CISCO ISE AZURE Cloud CISCO Meraki Professional & Technical Skills: Experience on Fortinet/ Cisco/ Palo Alto Firewall support Experience Load balancing/F5 Load Balancers Experience on Cisco Device support Experience F5 Load Balancer support Experience in Cloud Network Support Additional Information: The candidate should have a minimum of 5 years of experience in Network Infrastructures This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : Cloud Network Operations Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and performing basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth operation of network infrastructure Troubleshoot network issues and provide timely resolutions Implement network security measures to protect data and systems Professional & Technical Skills: Must To Have Skills:Proficiency in Enterprise Network Operations Good To Have Skills:Experience with Cloud Network Operations Strong understanding of network protocols and technologies Knowledge of network monitoring tools and techniques Experience in configuring and maintaining network devices Ability to analyze network performance and optimize for efficiency Additional Information: The candidate should have a minimum of 5 years of experience in Enterprise Network Operations This position is based at our Bengaluru office A 15 years full time education is required Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : Microsoft Azure IaaS, Microsoft Azure DevOps Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for systems and software products. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Good To Have Skills:Experience with Microsoft Azure IaaS, Microsoft Azure DevOps. Strong understanding of network infrastructures and protocols. Knowledge of hardware and software troubleshooting techniques. Experience in implementing and maintaining network security measures. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Working hours: Night shift 6.30 PM to 3.30 AM (Can be flexible in timing) Location: Jubliee hills hyd Working Monday to Friday. We're looking for a Senior Network Engineer. Reporting to the Network Manager, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. You'll also work to proactively reduce recurrence of technical problems utilising standards, procedures, processes and best practices. This position supports a highly-available, network infrastructure. You'll be part of a team resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimise down time. Responsibilities: Install, configure, maintain, optimise, and troubleshoot network hardware globally. Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation. Create designs for network infrastructure and specifications for individual devices and communications circuits. Create and maintain documentation of network design and modify to ensure network infrastructure is secure, reliable and scalable. Responsible for designing and executing all network upgrades required to allow for rapid company growth. Update and tune corporate firewalls Ensure network meets all required security standards and government regulations. Ensure firmware updates are deployed in a timely manner to mitigate risk. Maintains skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations. Develop project roadmaps, plan and implement project timelines, establish test plans, and recommend and implement new network technologies. Work with vendors, operational users, and technical personnel in a cross-team capacity. Requirements: Bachelor's Degree preferred. 8+ years' experience in a broad scope Network Engineer role. Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations.

Responsibilities: Install, configure, maintain, optimise, and troubleshoot network hardware globally. Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation. Create designs for network infrastructure and specifications for individual devices and communications circuits. Create and maintain documentation of network design and modify to ensure network infrastructure is secure, reliable and scalable. Responsible for designing and executing all network upgrades required to allow for rapid company growth. Update and tune corporate firewalls Ensure network meets all required security standards and government regulations. Ensure firmware updates are deployed in a timely manner to mitigate risk. Maintains skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations. Develop project roadmaps, plan and implement project timelines, establish test plans, and recommend and implement new network technologies. Work with vendors, operational users, and technical personnel in a cross-team capacity. Requirements: Bachelor's Degree preferred. 8+ years' experience in a broad scope Network Engineer role. Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations.

One of our Reputed client is seeking a skilled Infrastructure Server Support Executive with extensive experience in managing IT infrastructure and cloud services. This role involves managing Office 365, Azure resources, VMware, network infrastructure, and security compliance to ensure efficient, secure, and high-performing IT environments. Key Responsibilities: 1. Office 365 & Azure Management: - Manage Azure resources, Office 365 services, including Exchange Online, SharePoint Online, Teams. - Handle user provisioning, licensing, and security settings. 2. Security & Compliance: - Implement and monitor security policies and compliance standards for Azure and O365 environments. - Conduct regular audits and assessments to maintain security integrity. 3. VMware Infrastructure Management: - Install, configure, and maintain VMware vSphere, including ESXi hosts and vCenter Server. 4. Server Administration: - Oversee installation, configuration, and maintenance of Windows and Linux servers. - Monitor and optimize server performance and health. 5. Backup & Data Management: - Design and manage backup solutions for physical, virtual, and cloud environments. - Ensure all critical data is backed up according to schedule. 6. Network Administration: - Manage network infrastructure, including routers, switches, firewalls. - Maintain network security and ensure reliable connectivity. 7. Project Management: - Define project scope and objectives, develop detailed project plans, and manage execution. - Monitor project progress and implement mitigation strategies for any identified risks. 8. Performance Optimization & Troubleshooting: - Analyze server performance metrics and optimize for efficiency. - Provide technical support, troubleshooting, and issue resolution for server-related problems. 9. Team Coordination & Training: - Collaborate with cross-functional teams, provide technical training, and support best practices. - Assist in training staff on new systems and guide them on IT usage best practices. 10. Documentation & Vendor Management: - Maintain documentation of server configurations, procedures, and troubleshooting guides. - Liaise with third-party vendors to ensure optimal service delivery and support. Skills Required: - Technical Skills: Windows, Linux, VMware, Azure, Office 365, Exchange Online, SharePoint Online, Teams. - Network Skills: Routing, switching, firewalls. - Backup Solutions: Implementation and management of backup systems. - Compliance & Security: Knowledge of security protocols, policy implementation, and vulnerability assessments. - Soft Skills: Strong organizational, communication, and problem-solving abilities. Location-Lower Parel

Required Skills Technology | Networking Technologies | SDWAN Behavioral | Aptitude | Managerial Skills Technology | Data Center Design and Implementation | Implementation Technology | Networking Knowledge, Concepts | Network Architecture and Design Technology | Networking Certifications | CCDP Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Networking Certifications | CCNP | CCNP Routing and Switching Will be responsible in designing, implement, maintain, and support our growing network infrastructure. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary. 1. Should have a good understanding of basic networking concepts. 2. Will be responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. 3. Understanding of endpoint security and cloud security solutions is a plus. 4. Should be able to implement, administer and troubleshoot network infr devices, including wireless access points, firewalls, routers, switches, controllers etc. 5. Requires strong analytical and communication skills as well as sound judgment and the ability to work effectively with Infra Architects, Network Security Architects, Technology Architects and Executives. 6. Strong analytical-reasoning and problem-solving skills 7. An ability to learn new technologies quickly 8. Good time management skills 9. An ability to follow processes 10. Strong documentation skills 11. Good communication skills both written and verbal

Location: Bangalore, India Job Type: Full-Time About the Role: Core Responsibilities: Taking end-to-end ownership and responsibility. Collaborative, team focus and great communication skills. Process oriented knowledge. Should be responsible for planning, design, installation, maintenance, and troubleshooting processes. Install, configure, and maintain network hardware, software, devices, and appliances to ensure seamless infrastructure performance. Specialized in handling Cisco ISE including setup, maintenance, upgrades, and replacements. Support and maintain complete Network Infrastructure including setup, maintenance, upgrades, and replacements. Perform daily operational tasks and service requests submitted by customers/users. Troubleshoot network problems and device configurations, coordinating with various teams to resolve connectivity issues. Ready to go on fields across cities for implementation and configuration setup. Prepare and update network topology diagrams, write Standard Operating Procedures (SOPs), create maintenance plans, and provide regular status reports and project documentations. Core Technical Skills: Cisco ISE: Minimum 3 years of hands-on experience, including deployment, maintenance troubleshooting, and optimization. Switches/Routers/Firewalls: Proficient in set-up, configuration, maintenance & troubleshooting. WLC/AP: Hands-On experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP). Deep understanding of IEEE 802.11 standards (a, b, g), 802.1x, Wi-Fi. Strong knowledge of Wired and WLAN Security in the areas of authentication, encryption, IDS/IPS using Radius, AAA authentication, EAP, LEAP, PEAP, PSK, WEP encryption, WPA, WPA2, WPA3 and certificate-based authentication. Strong knowledge of network switching and routing , including protocols such as BGP, OSPF, and EIGRP. Knowledge on Cisco DNAC, SD-Access, SD-WAN. Experience analysing network traffic using tools like TCP Dump and Wireshark. Solid understanding of the OSI model and TCP/IP network models with practical troubleshooting examples. Familiarity with NAC -security technologies and its integration into network infrastructures. Cisco certification (CCNA, CCNP Security) is preferred. Soft Skills: Strong verbal and written communication skills; able to interact effectively with end-users and stakeholders. Excellent organizational skills with the ability to prepare technical documentation and SOPs. Ability to collaborate across departments to resolve complex issues. Mandatory Skills: Hands-on expertise in Network Switching and Routing and CISCO ISE.

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. If working in a fast-paced, rapidly evolving company that is transforming one of the world s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock ! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter . WHAT YOU LL DO The Sr. Network Administration Analyst is responsible for a variety of important network tasks within Duck Creek Technologies. They will work closely with the Network Engineer team in supporting, maintaining, and monitoring network infrastructure to meet the needs of the company. The Sr. Analyst will have both demonstrated experience with supporting and maintaining a variety of network infrastructure both on-premises and in cloud environments. Installation and Configuration: Assisting network engineers in configuring and installing network devices; including switches, routers, wireless controllers, and firewalls. Cloud Support: Assisting network engineers with the implementation and support of Azure network infrastructure, including subnets, Virtual Networks (VNets), Network Security Groups (NSGs), VNet peering, User Defined Routes (UDRs), Public IPs, load balancers, and Virtual Network Gateways. Troubleshooting and User Support: Assisting in diagnosing and resolving network connectivity issues, including outages and end-user issues. Coordinating with other IT teams or vendors as needed to resolve issues. Network Monitoring and Optimization: Monitoring network performance and availability, identifying and resolving issues proactively, and optimizing network configurations for improved efficiency. Network Backup and Recovery: Assisting with network backup and recovery operations, as well as disaster recovery planning and testing Maintaining Documentation: Keeping detailed records of network configuration and changes, as well as create and update network diagrams Perform all other duties and activities as required. Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WHAT YOU VE DONE QUALIFICATIONS/REQUIREMENTS Education and Work Experience: Bachelors degree or higher or equivalent additional years of experience 4+ years of relevant network administration experience in a corporate environment 2+ years of Azure cloud network experience 2+ years Hands-on Zscaler experience Must be willing to travel from time to time to various offices in order to complete projects. Detail oriented with excellent technical, verbal, and written communication skills. Proficiency in English. Ability to work well under pressure. Great at organizing, prioritizing, and multitasking. Ability to collaborate with internal and external technology partners. Must be able to complete complex projects with minimal to no supervision. Strong troubleshooting and diagnostic skills Other Requirements: Travel: 0-10 Work Authorization: Legally authorized to work in the country of the job location. Wok Hours: Must be available to work US business hours (typically 9:00 AM - 6:00 PM EST) to align with team schedules and support needs WHAT WE STAND FOR To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https: / / www.duckcreek.com / life-at-duck-creek / Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com . Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes. #LI-DD1 Remote India