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3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Layer3 SW. Experience: 3-5 Years.
Posted 2 weeks ago
3.0 - 8.0 years
6 - 9 Lacs
Pune
Work from Office
Diverse Lynx is looking for Oracle BRM to join our dynamic team and embark on a rewarding career journeySystem Configuration: Oracle BRM Developers configure and customize the Oracle BRM system to meet the specific requirements of the organization. This involves defining product offerings, pricing models, billing cycles, and business rules.Customization: They may develop custom components and extensions to the Oracle BRM system to add functionality or integrate it with other systems, such as CRM (Customer Relationship Management) software or payment gateways.Data Modeling: Oracle BRM Developers design data models and schemas to represent customer subscription information, products, usage, and billing data within the Oracle BRM system.Pricing and Rating: They configure pricing models and rating engines in Oracle BRM to accurately calculate charges for products and services based on customer usage and business rules.Pipeline Configuration: Oracle BRM includes a real-time processing pipeline for rating and charging. Developers configure and fine-tune the pipeline to ensure that usage data is processed accurately and in a timely manner.Integration: They integrate Oracle BRM with other systems and applications, such as CRM, ERP (Enterprise Resource Planning), and payment gateways, to ensure seamless data exchange and process flows.Custom Business Logic: Oracle BRM Developers write custom business logic using languages like C/C++, Java, or the built-in BRM scripting language to implement unique billing and revenue management rules.Billing and Invoicing: They set up billing cycles, generate invoices, and configure invoice formatting based on organizational needs.
Posted 2 weeks ago
3.0 - 10.0 years
5 - 12 Lacs
Pune
Work from Office
Diverse Lynx is looking for Network Engineer to join our dynamic team and embark on a rewarding career journey Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software.
Posted 2 weeks ago
3.0 - 8.0 years
8 - 9 Lacs
Gurugram
Work from Office
Bachelor s degree in computer science, Information Technology, or related field 3+ years of experience in CDN operations or network engineering Proficiency in Linux system administration Experience with CI/CD tools and practices Familiarity with CDN technologies and protocols (HTTP/HTTPS, DNS) Strong scripting skills in Python and Bash Experience with monitoring tools (Grafana, Prometheus) Knowledge of container orchestration with Kubernetes Understanding of BGP routing protocols Experience with HP and Dell server hardware management Strong understanding of API integration Experience with MySyslog for logging and monitoring Knowledge of security best practices and protocols Strong problem-solving skills and attention to detail Excellent communication and teamwork abilities Understanding caching methodology using NGINX Preferred Skills: Knowledge of cloud services (AWS, Azure, GCP) Understanding of web performance optimization techniques Bachelor s degree in computer science, Information Technology, or related field 3+ years of experience in CDN operations or network engineering Proficiency in Linux system administration Experience with CI/CD tools and practices Familiarity with CDN technologies and protocols (HTTP/HTTPS, DNS) Strong scripting skills in Python and Bash Experience with monitoring tools (Grafana, Prometheus) Knowledge of container orchestration with Kubernetes Understanding of BGP routing protocols Experience with HP and Dell server hardware management Strong understanding of API integration Experience with MySyslog for logging and monitoring Knowledge of security best practices and protocols Strong problem-solving skills and attention to detail Excellent communication and teamwork abilities Understanding caching methodology using NGINX Preferred Skills: Knowledge of cloud services (AWS, Azure, GCP) Understanding of web performance optimization techniques Hosted Wholesale OINIS
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do: 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Layer2 SW Experience : 3-5 Years.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 8 Lacs
Pune
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.: Experience: 3-5 Years.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Coimbatore
Work from Office
Job Title System Administrator Department Information Technology Reporting to Process Manager - IT RESPONSIBILITIES: Install and support LANs, WANs, network segments, Internet, and intranet systems. Install and maintain network hardware and software. Analyze and isolate issues. Monitor networks to ensure security and availability to specific users. Evaluate and modify system's performance. Identify user needs. Determine network and system requirements. Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. Design and deploy networks. Perform network address assignment. Assign routing protocols and routing table configuration. Assign configuration of authentication and authorization of directory services. Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. Maintain network servers such as file servers, VPN gateways, and intrusion detection systems. Administer servers, desktop computers, printers, routers, switches, firewalls, Vonage, phones, personal digital assistants, smart phones, software deployment, security updates and patches. QUALIFICATIONS: Any Graduation 2-5 Years of Experience OTHER REQUIRED S: Windows Servers , Active Directory, DHCP, DNS Linux and Unix operating system general administration XenCenter , VMware etc., Hardware installation, troubleshooting Use of general diagnostic, maintenance, monitoring and related tools to support the above Problem solving skills Customer service skills Ability to work under pressure Writing skills Disaster planning Learning skills
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Install, configure, and maintain all network services, equipment, and devices. Monitor network performance and troubleshoot problems and outages Program routers, switches, and other network hardware Configure DNS servers Define, document, and enforce system standards Manages all system back-up and restore protocol Plans and supports network and computing infrastructure Schedule updates and upgrades Proficient in rack server installation and cabling. Ability to read and understand schematics and design documentation Proficient in cable management for functionality and esthetic purposes Possess excellent analytical and problem-solving skills Ensuring the effective administration of a new business network Performing troubleshooting on all programs when required Preparing post-mortem reports and performing trend analysis when there are system failures
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Juniper Routing and Switching. >
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Technical Support. Experience: 3-5 Years. >
Posted 2 weeks ago
2.0 - 7.0 years
9 - 12 Lacs
Mumbai
Work from Office
Roles & Responsibilities: Troubleshoot all Level 2 & 3 Calls. Document all communication with customers in the email and tool. Notify/Discuss and coordinate with SME/TAC on tickets or escalated issues that require assistance in planning phase. Timely handoff (escalation) of cases that require technical escalation to SME/Architect/TAC. Provide support as an L3 engineer for network and troubleshooting proactive incident tickets and resolve the Issue/incident within SLA. Validate the Plan (prepared by L2) for Implementation of various series of Routers and Switches including Nexus 9k Series, Extreme or Cisco for Configuring BGP, OSPF, VLAN, Trunking, STP, HSRP, 802.1q and Migration of services, Links and devices. Provide support to all the L2 team and team leaders. Help L2 team in Design, deploy, configure, and maintain Fortinet, Palo Alto (PANORAMA). Firewall solutions to safeguard the organization's network infrastructure. Experience in RADIUS or TACACS, Proxy server. Provide the technical training to all the L1 & L2 team. Troubleshoot and resolve complex firewall-related issues, providing timely and effective solutions to minimize network downtime. Ensure consistent customer satisfaction. Quickly learn new skills if required for network advancement. Basic Understanding of Cloud Network. Track record of successfully resolving complex technical issues for knowledge base. Coordinate with customer during any Incident or in critical activities. Understanding of VAPT, Information Security or Auditors Observation addressing. Understanding of any one or more: NAC Solution, SDWAN, Cloud Proxy. Required Skills Set: Excellent communication skills. CCNA or CCNP, Palo Alto PCNSE, Global certification will be added advantage. Excellent understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, SFTP). Expertise in VLANS, Tagging - IEEE 802.1q, STP, RSTP, LACP, ACL, PBR, SPAN, IP SLA, NETFLOW, NTP, SYSLOG, NATTING, GRE, VRF, MPLS, ROUTE SUMMARIZATION, ROUTE-POLICY, AAA, VPN, MTU, PBR. Expertise in OSPF (Route manipulation). Expertise in BGP (Route manipulation). Advanced routing in BGP and OSPF. OS/IOS/PATCH Upgradation of Cisco Nexus, Checkpoint, Palo Alto, F5 LTM/ASM/APM. Analyze packet capture with the help of Wireshark. Expertise in troubleshooting of Firewall, Load Balancer, Network Links, Security Appliances, etc.. Stateful, NGFW, Initial Configuration, NAT, Traditional & Next Gen firewall, OS upgrade, Hotfix upgrade, Packet capture, Zoning, Routing, IPS, IDS, licensing. Static and Dynamic Routing Protocols, BGP, OSPF, PBR. VLAN L2-L3, STP, Ling Aggregation, VPC, HSRP, ARP, Proxy ARP, Ethernet Header, Mac Address etc.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Visakhapatnam
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations 5G Network Operations Mandatory Skills Required: 4G/5G Mobile Packet Core Experience. Knowledge on packet core nodes (EPC virtualization, M2M, S-GW, P-GW, MME, GGSN, SGSN, PDSN/HA) preferable. Installation and commissioning experience Knowledge and experience of Cisco Packet Core ASR 5000/ASR5500 /Ultra-m NFV/Virtualization experience is a plus RHEL / Openstack, Ubuntu, Kubernetes and Docker container experience with bare metal installations and administration Understanding of End to end Mobility Architectures, 3G/4G mobile packet core. Good to have Skills: Scripting experience (BASH, Python etc.) Nexus Config Basics Cisco UCS Basics R&S Basics Position responsibilities and expectations Mobility Network Deployment Engineer is responsible for delivering Planning, Design, Implementation of Cisco Mobility Wireless Solutions in the packet core region. Ideal candidate has considerable experience working with Tier-1 Telecom Service Providers, with hands on design and deployment experience in macro wireless network, 2G/3G/4G data networks. Implementation services will include large-scale deployments, on-site and remote support, configuration, network connectivity and testing of services, NRFU/Acceptance, and Customer and Partner training and workshops. Mandatory Skills: 5G Network Operations. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the
Posted 2 weeks ago
4.0 - 7.0 years
7 - 12 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 2 weeks ago
5.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)
Posted 2 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Experience on Agile Transceiver ICs like AD9364, AD9361, characterisation of transceiver receiver, ISM band transceiver will be value addition Designing, implementation and testing of RF circuits like Transceivers, transmitter, receiver, LNA, PA, filters, mixer, PLL synthesizers
Posted 2 weeks ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Networking Concepts Basic server Knowledge Switches and Routers Microsoft outlook Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 2 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
Responsibilities: * Collaborate with cross-functional teams on network projects. * Ensure high availability & performance through regular maintenance. * Design, implement, maintain networks using industry standards.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Staff member in our team, your primary responsibility will be to perform and document testing on consulting, compliance, and internal audit engagements within financial institutions, specifically focusing on IT risk, strategy, and governance. Additionally, you will provide training and supervision to other Staff members involved in the engagements. Your role will involve identifying findings and documenting opportunities for process improvement, as well as researching technical issues that may arise during the engagement. You will collaborate with Managers and Senior Managers to develop strategic solutions that meet client needs and assist in engagement planning, execution, and final report issuance within client deadlines. Furthermore, you will play a crucial role in laying the groundwork for building strong relationships with clients, which includes participation in networking and business development activities. Your dedication to meeting client deadlines and delivering exceptional client service will be key to your success in this role. To be considered for this position, you must hold a Bachelor's degree. While certifications such as CISA, CISM, or CISSP are preferred, candidates who are not certified must meet educational requirements to obtain a license upon hire in their state of employment. Additional certifications such as CPA, CIA, CRCM, CAMS, CFIRS, CFE, and/or CFF are advantageous. Ideally, you should have a minimum of 3 years of experience in information systems, internal audit, regulatory compliance, or consulting services. Experience in network engineering/administration with a security focus is desirable. Knowledge of IT control and service management standards like CObIT, ITIL, and ISO is preferred, along with SOX IT audit experience. Previous experience in banking or credit unions would be a plus. We are looking for individuals who can work effectively both as part of a team and independently, demonstrating creative problem-solving skills and strong research capabilities. Excellent verbal and written communication skills, along with proficient use of Microsoft Office tools, are essential. The ability to manage multiple priorities, tasks, and projects simultaneously is also crucial for success in this role.,
Posted 2 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Work from Office
configuration of routing and switching equipment. configuration of hosted IP voice services. basic configuration of firewalls; knowledge of Window and Linux based networking Required Candidate profile •Design & implement security systems & redundant backups for data safety •Monitor &test application performance for potential bottlenecks,identify possible solutions, &work with developers to fix them
Posted 2 weeks ago
0.0 - 2.0 years
25 - 40 Lacs
Pune
Work from Office
Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. About PTC (NASDAQ: PTC) PTC enables global manufacturers to realize double-digit impact with software solutions that enable them to accelerate product and service innovation, improve operational efficiency, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don't just imagine a better world, we enable it. Job Title- PTC Cloud NOC Technician Job Location: Pune About Role: • Resource will be a part of Cloud Commercial Ops NOC team • You will be a part of highly diverse PTC Cloud Services Delivery Team which works for Multiple customers across the Globe • Day-To-Day: • Consumes monitoring platforms and reacts to alerts in order to keep the environment running optimally • Helps suggest new triggers and logging issues based on feedback received from resolving incidents and identifying new issues • Identifies broken monitors and fixes them using tools and scripts to ensure that the whole environment is reporting correctly • Begins to shadow colleagues to learn the scripting and self-healing framework to get comfortable with requirements • Maintains a comprehensive understanding of the supported platforms, on application level only • Monitors all the high criticality alerting across all monitoring applications to make sure that all alerts are attended to • Reviews and resolves existing incidents in ITSM platform for all monitors and alerts that need further actions for troubleshooting • Work in 24x7 environment . Preferred Skills and Knowledge: • Bachelor’s Degree (BE/BTech/MCA) or equivalent in Engineering • Good troubleshooting /Debugging skills. • Good Communication and verbal skills • Knowledge of Java and Linux • Quick Learner Basic Qualifications: Bachelor, Master or equivalent graduate. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."
Posted 2 weeks ago
2.0 - 5.0 years
7 - 10 Lacs
Mumbai
Work from Office
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Network support Level1 Qualifications Bachelors degree Job Location
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Mumbai
Work from Office
Expertise in Cisco networking, including configuration and troubleshooting Experience with Windows domain administration Desired experience with VMware Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP Required Candidate profile Managing an Active Directory forest o setting up and managing Group Policies o managing DNS
Posted 2 weeks ago
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