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2.0 - 5.0 years

5 - 9 Lacs

Gurugram

Work from Office

Role Description : As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Responsible for solving customers technical queries and assist customers with Hardware and Software issues ? Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e. software, hardware and client specific applications). ? Diagnose and troubleshoot technical issues, including account setup and network configuration, password reset ? Provide remote support to customers using remote assistance tools ? Ask customers targeted questions to quickly understand the root of the problem ? Track computer system issues through to resolution, within agreed time limits ? Respond to incoming telephone calls, voicemail, web-submissions, emails and/or chat for assistance from users experiencing problems. ? Properly escalate unresolved issues to appropriate team. ? Strive to meet or exceed all SLA goals. ? Refer to internal database or external resources to provide accurate tech solutions. Technical Skills : Excellent problem solving & communication skills ? Ability to learn and apply technical information in a fast-paced, demanding work environment. ? Effective listening and probing skills. ? Ability to diagnose and troubleshoot basic technical issues ? Ability to provide step-by-step technical help, both written and verbal ? Hands-on experience with Windows/Mac OS environments ? Knowledge in Microsoft Office (i.e. Word, Excel, PowerPoint, Access) ? Good understanding of computer systems, mobile devices and other tech products ? Flexibility to accommodate Help Desks hours of operation, 24 hours a day, seven days-a-week, including holidays. ? Flexible and open to odd hour shifts i.e. US shift timings. ? Ability to handle a large call volume. ? Ability to multi-task. Qualifications BCA/ B.Sc Degree in IT or Computer Science from a reputed university. Good to have internship experience in tech support & hands-on experience with Windows/Mac OS environments

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3.0 - 8.0 years

6 - 10 Lacs

Kolkata, Mumbai, New Delhi

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We are looking for an Infrastructure administrator to join our team in India. The successful candidate will provide technical support to end-users, ensuring efficient resolution of desktop-related issues. This role presents an excellent opportunity for a proactive individual to work with multiple technologies and grow within the company. Key tasks include: Respond to JIRA help desk tickets and provide timely technical support to end-users in person, Teams, or via remote tools. Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (Windows, Linux, macOS) and productivity software (Microsoft Office, Developer Tools) Perform routine maintenance tasks such as system updates and patches Set up and deploy new Laptops/Desktops, ensuring proper hardware and software installation. Assist in managing user accounts, permissions, and access rights via Active Directory Maintain inventory of hardware and software assets, including tracking and disposal. This is an excellent opportunity for an individual who enjoys working in a latest technology driven challenging environment. We encourage our staff to innovate both in terms of technology and the process of delivering high quality solutions in a timely manner. Requirements: The ideal candidate will have 3 years' experience of Desktop/Network support with strong technical, analytical, interpersonal, problem solving and communication skills.

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2.0 - 5.0 years

3 - 7 Lacs

Coimbatore

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. - Grade Specific Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.Is fully competent in it"s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

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12.0 - 20.0 years

35 - 60 Lacs

Bengaluru

Work from Office

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience •Proven knowledge and experience in trouble-shooting, switching, and routing •2+ years of working experience in Networking •Minimum CCNP certification or equivalent knowledge •Experience with Network security, WAN •Working knowledge of ITIL Preferred Skills and Experience •Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX •Experience with Ansible automation Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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7.0 - 12.0 years

27 - 30 Lacs

Bengaluru

Work from Office

Position - Sustainable, Client and Reg Reporting Data Product Owner - ISS Data (Associate Director) Department: Technology Reports To: Data Analysis Chapter Lead Level : Associate Director About your team The Technology function provides IT services that are integral to running an efficient run-the business operating model and providing change-driven solutions to meet outcomes that deliver on our business strategy. These include the development and support of business applications that underpin our revenue, operational, compliance, finance, legal, marketing and customer service functions. The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day-to-day basis including data centre, networks, proximity services, security, voice, incident management and remediation. The ISS Technology group is responsible for providing Technology solutions to the Investment Solutions & Services (ISS) business (which covers Investment Management, Asset Management Operations & Distribution business units globally) The ISS Technology team supports and enhances existing applications as well as designs, builds and procures new solutions to meet requirements and enable the evolving business strategy. As part of this group, a dedicated ISS Data Programme team has been mobilised as a key foundational programme to support the execution of the overarching ISS strategy. About your role The Investment Reporting Data Product Owner role is instrumental in the creation and execution of a future state data reporting product to enable Regulatory, Client, Vendor, Internal & MI reporting and analytics. The successful candidate will have an in- depth knowledge of all data domains that represent institutional clients , the investment life cycle , regulatory and client reporting data requirements. The role will sit within the ISS Delivery Data Analysis chapter and fully aligned with Fidelitys cross functional ISS Data Programme in Technology, and the candidate will leverage their extensive industry knowledge to build a future state platform in collaboration with Business Architecture, Data Architecture, and business stakeholders. The role is to maintain strong relationships with the various business contacts to ensure a superior service to our internal business stakeholders and our clients. Key Responsibilities Leadership and Management: Lead the ISS distribution, Client Propositions, Sustainable Investing and Regulatory reporting data outcomes defining the data roadmap and capabilities and supporting the execution and delivery of the data solutions as a Data Product lead within the ISS Data Programme. Line management responsibilities for junior data analysts within the chapter, coaching, influencing and motivating them for high performance. Define the data product vision and strategy with end-to-end thought leadership. Lead and define the data product backlog , documentation, enable peer-reviews, analysis effort estimation, maintain backlog, and support end to end planning. Be a catalyst of change for driving efficiencies, scale and innovation. Data Quality and Integrity: Define data quality use cases for all the required data sets and contribute to the technical frameworks of data quality. Align the functional solution with the best practice data architecture & engineering. Coordination and Communication: Senior management level communication to influence senior tech and business stakeholders globally, get alignment on the roadmaps. Coordinate with internal and external teams to communicate with those impacted by data flows. An advocate for the ISS Data Programme. Collaborate closely with Data Governance, Business Architecture, and Data owners etc. Conduct workshops within the scrum teams and across business teams, effectively document the minutes and drive the actions. About you The Investment Reporting Data Product Owner role is instrumental in the creation and execution of a future state data reporting product to enable Regulatory, Client, Vendor, Internal & MI reporting and analytics. The successful candidate will have an in- depth knowledge of all data domains that represent institutional clients , the investment life cycle , regulatory and client reporting data requirements. The role will sit within the ISS Delivery Data Analysis chapter and fully aligned with Fidelitys cross functional ISS Data Programme in Technology, and the candidate will leverage their extensive industry knowledge to build a future state platform in collaboration with Business Architecture, Data Architecture, and business stakeholders. The role is to maintain strong relationships with the various business contacts to ensure a superior service to our internal business stakeholders and our clients. Key Responsibilities Leadership and Management: Lead the ISS distribution, Client Propositions, Sustainable Investing and Regulatory reporting data outcomes defining the data roadmap and capabilities and supporting the execution and delivery of the data solutions as a Data Product lead within the ISS Data Programme. Line management responsibilities for junior data analysts within the chapter, coaching, influencing and motivating them for high performance. Define the data product vision and strategy with end-to-end thought leadership. Lead and define the data product backlog , documentation, enable peer-reviews, analysis effort estimation, maintain backlog, and support end to end planning. Be a catalyst of change for driving efficiencies, scale and innovation. Data Quality and Integrity: Define data quality use cases for all the required data sets and contribute to the technical frameworks of data quality. Align the functional solution with the best practice data architecture & engineering. Coordination and Communication: Senior management level communication to influence senior tech and business stakeholders globally, get alignment on the roadmaps. Coordinate with internal and external teams to communicate with those impacted by data flows. An advocate for the ISS Data Programme. Collaborate closely with Data Governance, Business Architecture, and Data owners etc. Conduct workshops within the scrum teams and across business teams, effectively document the minutes and drive the actions.

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2.0 - 3.0 years

5 - 10 Lacs

Hyderabad

Hybrid

We are looking for a motivated Product Support Engineer to join our team. In this role, you will act as the primary point of contact for customers, providing technical support and troubleshooting assistance for our products. You will work closely with cross-functional teams including engineering, product management, and sales to resolve customer issues efficiently and contribute to product improvements. The ideal candidate will have strong problem-solving skills, technical knowledge, and a passion for delivering exceptional customer service.

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3.0 - 5.0 years

4 - 6 Lacs

Hyderabad, Jubilee Hills

Work from Office

Working hours: Night shift 6.30 PM to 3.30 AM (Can be flexible in timing) Working Monday to Friday. We're looking for a Senior Network Engineer. Reporting to the Network Manager, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. You'll also work to proactively reduce recurrence of technical problems utilising standards, procedures, processes and best practices. This position supports a highly-available, network infrastructure. You'll be part of a team resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimise down time. Responsibilities: Install, configure, maintain, optimise, and troubleshoot network hardware globally. Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation. Create designs for network infrastructure and specifications for individual devices and communications circuits. Create and maintain documentation of network design and modify to ensure network infrastructure is secure, reliable and scalable. Responsible for designing and executing all network upgrades required to allow for rapid company growth. Update and tune corporate firewalls Ensure network meets all required security standards and government regulations. Ensure firmware updates are deployed in a timely manner to mitigate risk. Maintains skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations. Develop project roadmaps, plan and implement project timelines, establish test plans, and recommend and implement new network technologies. Work with vendors, operational users, and technical personnel in a cross-team capacity. Requirements: Bachelor's Degree preferred. 3+ years' experience in a broad scope Network Engineer role. Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations.

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3.0 - 5.0 years

4 - 5 Lacs

Bengaluru

Work from Office

CCNA Certification and CCNP Certification or Knowledge for L2 Resources should possess good communication and analytical skills Resources should understand the ITIL process. Mobile/Data Card facility to be provided by vendor to resource

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0.0 years

2 - 2 Lacs

Chennai

Work from Office

Role & responsibilities : Shift time - Rotational shift(Night shift included) Work mode - Hybrid(2 week office 2-week WFH) Detailed JD . (Fresher) Network Analyst, need to work for a leading telecom operator under Order to cash management. Preference: Male candidate located only in Chennai. Preferred candidate profile

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5.0 - 10.0 years

15 - 30 Lacs

Hyderabad, Pune

Work from Office

Hi, Hope you are looking for a job change. We have opening for Network Engineer for an MNC in Pune & Hyderabad Location. I'm sharing JD with you. Please have a look and revert with below details and updated Resume to rejeesh.s@jobworld.jobs . Apply only if you can join in 15 Days. Its 5-Days Work from Office & 24/7 Rotational Shift. Role Network Engineer Experience: 5 - 15 Years Mode: Permanent Shift: 24/7 Rotational Shift Work Location : Hyderabad , Pune Notice Period: immediate to 15 Days Mandatory Skills: Networking, Routing, Switching , Wireless, Firewall, CCNP, CCNA Full Name (As per Aadhar Card) : Email ID: Mobile Number: Alternate No: Qualification: Regular Course: Graduation Year: Total Experience: Relevant experience: Current Organization: Working as Permanent Employee: Payroll Company: Years Of Experience in Networking: Years Of Experience in Routing : Years of Experience in Switching : Years of Experience in Cisco : Ready to work in 24/7 Rotational Shift : Notice period: Current location: Preferred location: Current CTC: Exp CTC: Pan Card Number : Date of Birth: Any Offer in Hand Official LWD : Any Offer in hand: Serving Notice Period: Can you join immediately: Ready to work from Office: Available Date & time for Virtual Discussion: Job Descriptions- Job Description 1 : L2/L3 Network Engineer (Cisco Switches) India (Pune and Hyd) (24x7 support-Shift) with Work from office. Primary Skills: Networking concepts with NAC deployment experience with focus on Cisco switches. Experience: L2 : 5 to 7 years and L3 : 7 to 10 years Required Skills: Strong experience in Routing and Switching technologies. Strong troubleshooting skills on Networking technology Experience in Managing large enterprise WAN, LAN and WLAN networks. Hands-on experience with NAC deployment. Expertise in multi-vendor L2/L3 switches and routers with experience in Cisco switches & routers a must. Proficiency in Cisco IOS/IOS-XE/NX-OS CLI Familiarity with Cisco Catalyst & Nexus switches. Setting up IP routing, sub-interfaces and VLAN interfaces (SVI) on routers and L3 switches. Implement ACLs, QoS, PBR (policy-based routing) etc. Familiarity with stacking technologies and Virtual switching systems (VSS) Cisco DNAC, SolarWinds or Nagios for network monitoring. Understanding SDN concepts and Cisco ACI Analyzing Cisco Show and debug commands Knowledge of Netflow protocol and related tools. In-depth knowledge of LAN/WAN support for data networks at Access, Aggregation, and Core network including redundancy protocols such as HSRP, VRRP etc. In-depth knowledge of WLAN technologies Wireless controller & access points. Thorough understanding of modern service provider TCP/IP data networks including MPLS, OSPF, BGP4, STP, RSTP, VTP, VLAN. Familiarity with MPLS & WAN communication technology like Internet VPN, SSL VPN. Good knowledge and hands-on experience with routing and switching. Router, Switch, and IP configuration experience. Knowledge of Load Balancer, WAN Optimizer and security devices is an additional advantage. Familiarity with ITIL Framework concepts such as Incident, Change, and Problem Management. Ability to meet deadlines and work well under pressure. Flexibility for long working hours and readiness to work in 24x7 rotational shifts and weekends. Excellent interpersonal skills and effective communication at all levels. Ability to work alone as an individual contributor and as a participant in a team environment. Preferred Certifications : CCNA, CCDA, CCNP and CCIE Duties and Responsibilities: Maintaining computer networks including switches, routers, WAPs, WLCs and other physical hardware. Installing and configuring network equipment. Creating firewalls and updating virus protection software and data security systems. Monitoring computer systems to improve network performance. Troubleshooting, resolving, and communicating networking issues. Implementing disaster recovery procedures. Maintaining current knowledge and understanding of security and networking best-practice. Trouble ticket updates and administration throughout the life of the ticket Customer update through issue resolution for Escalated Issues Make data driven decisions Excellent analytical skills for troubleshooting. Excellent in doing a RCA for customer network problems. Assign/Monitor tickets in shift and make sure of SLA adherence Contribute to MoMs, Shift Handovers, Daily shift summary reports and training documents Responsible to coach and mentor associates on new process changes/updates Product knowledge: LAN: Mandatory: , Cisco switches & routers Preferred: Extreme, Avaya & Nortel switches Other Product skills (preferred): WAN: Cisco, Juniper, Riverbed Load Balancer and DDI : F5, NetScaler and Infoblox WLAN : Cisco, Aruba Firewalls & Cisco : Fortinet, Juniper & Cisco -------------------------------------------------------------------- Job Description -2: L2/L3 Network Engineer (Extreme Switches) – India (Pune and Hyd) (24x7 support-Shift) with Work from office. Primary Skills: Networking concepts with NAC deployment experience with focus on Extreme switches. Experience: L2: 5 to 7 years and L3: 7 to 10 years Required Skills: Strong experience in Routing and Switching technologies. Strong troubleshooting skills on Networking technology Experience in Managing large enterprise WAN, LAN and WLAN networks. Hands-on experience with NAC deployment. Expertise in multi-vendor L2/L3 switches with experience in Extreme switches a must. Proficiency in ExtremeXOS used in X435, 5520, 5720 series switches Familiarity with Extreme’s VSP code for 5520 and 5420 series switches Centralized OS management and zero trust network access policies. Hands-on experience of Extreme’s cloud management platform Proficiency in Extreme management center (XMC)/Site Engine In-depth knowledge of LAN/WAN support for data networks at Access, Aggregation, and Core network including redundancy protocols such as HSRP, VRRP etc. In-depth knowledge of WLAN technologies – Wireless controller & access points. Thorough understanding of modern service provider TCP/IP data networks including MPLS, OSPF, BGP4, STP, RSTP, VTP, VLAN. Familiarity with MPLS & WAN communication technology like Internet VPN, SSL VPN. Good knowledge and hands-on experience with routing and switching. Router, Switch, and IP configuration experience. Knowledge of Load Balancer, WAN Optimizer and security devices is an additional advantage. Familiarity with ITIL Framework concepts such as Incident, Change, and Problem Management. Ability to meet deadlines and work well under pressure. Flexibility for long working hours and readiness to work in 24x7 rotational shifts and weekends. Excellent interpersonal skills and effective communication at all levels. Ability to work alone as an individual contributor and as a participant in a team environment. Preferred Certifications: Extreme Networks Certified Specialist (ECS) or Expert (ECE) Duties and Responsibilities: Maintaining computer networks including switches, routers, WAPs, WLCs and other physical hardware. Installing and configuring network equipment. Creating firewalls and updating virus protection software and data security systems. Monitoring computer systems to improve network performance. Troubleshooting, resolving, and communicating networking issues. Implementing disaster recovery procedures. Maintaining current knowledge and understanding of security and networking best-practice. Trouble ticket updates and administration throughout the life of the ticket Customer update through issue resolution for Escalated Issues Make data driven decisions Excellent analytical skills for troubleshooting. Excellent in doing a RCA for customer network problems. Assign/Monitor tickets in shift and make sure of SLA adherence Contribute to MoMs, Shift Handovers, Daily shift summary reports and training documents Responsible to coach and mentor associates on new process changes/updates Product knowledge: LAN: Mandatory: Extreme switches Preferred: Cisco, Avaya & Nortel switches Other Product skills (preferred): WAN: Cisco, Juniper, Riverbed Load Balancer and DDI: F5, NetScaler and Infoblox WLAN: Cisco, Aruba Firewalls & Cisco: Fortinet, Juniper & Cisco Regards. Rejeesh S Email: rejeesh.s@jobworld.jobs Mobile: +91- 9188336668

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3.0 - 5.0 years

5 - 9 Lacs

Pune

Work from Office

Role Description As a Software Engineer - Network Security at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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7.0 - 11.0 years

18 - 30 Lacs

Pune

Work from Office

Join EY as a Network Security Architect We’re hiring professionals with 7–11 years of experience in network and security architecture, with hands-on expertise in Palo Alto Networks NGFW. You'll design and implement scalable, secure firewall solutions.

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3.0 - 7.0 years

0 Lacs

kochi, kerala

On-site

As a Hardware & Network Engineer, you will be responsible for installing and troubleshooting various operating systems including Microsoft Windows (XP, Win7, Win8, Win 10), Linux, and Ubuntu. You should possess the ability to work with all types of PC hardware, whether branded or assembled, and have the expertise to set up and troubleshoot Internet connectivity on both PCs and networks. Additionally, you must be proficient in installing common PC application programs and wired/wireless routers. Your role will also involve understanding and troubleshooting E-mail functionalities, Internet connection technologies, virus infections, and windows servers. Knowledge of Tally Accounting Software installation and troubleshooting is essential, along with experience in working on windows Domain based networks, creating user accounts, and managing access permissions. Furthermore, you will be expected to install and troubleshoot network printers, perform network point I/O crimping, punching, and LAN building, and configure entry-level firewalls. Managing various antivirus software with centralized admin console, installing firewalls, Network Attached Storage (NAS), configuring RAID, Video Conferencing Hardware, CCTV, and IP Cameras will also be part of your responsibilities. To succeed in this role, you should have reasonable communication skills to interact politely with customers, possess logical thinking for effective troubleshooting, and be able to work on Resident Sites. Educational qualifications include Diploma/Graduate Certifications such as CCNA, JNCIA, FCNSA, MCSA, MCSE, while key skills required are Hardware Networking, Network Engineering, Accounting Software, Firewall, System Administration, LAN, IP Camera, PC Hardware, Antivirus, and Printers. If you are enthusiastic about this opportunity and meet the specified qualifications, please send your latest Resume to hr@ridhitechindia.com. This position offers a Permanent Job, Full Time employment in locations like Cochin, Calicut, and Trivandrum within the IT-Hardware & Networking industry.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a technology professional, you will be responsible for conducting technology needs analysis, developing plans, implementing, and supporting the network and computing infrastructure plan. This includes budgeting and procurement activities to ensure efficient resource allocation. You will lead the implementation of goals, objectives, policies, and priorities for the network, administration, systems, and security teams. In this role, you will be involved in managing team performance by overseeing reprimands, terminations, and commendations for the network, systems, and security teams. Additionally, you will provide support for server, network, and desktop hardware, software, and applications to ensure smooth operation of IT systems. Your tasks will also include performing various network engineering activities such as backup, security management, user account management, and managing e-mail systems, internet access, office systems, and applications support. You will be responsible for deploying hardware and software to optimize resource allocation and implementing migration to the cloud from on-premises systems. Furthermore, you will be required to provide network, security, architectural design, engineering, implementation, sustainment, migration, technical refresh, and lifecycle services for the data center and cloud enterprise infrastructure. It will be essential to ensure that all software and firmware on network and systems hardware are kept up to date with vendor supportable code versions. Your role will also involve advising on security policies and best practices, advocating for security considerations in technology implementations, and implementing security frameworks within the organization. A strong understanding of networking, routing protocols, structured cabling, and operating systems such as Windows, AIX, and Mac OS will be necessary. Additionally, you will need to identify and evaluate new products and solutions, have experience in IT service delivery, hold an ITIL certification, and possess knowledge of IT audit standards and methodologies. A Bachelor's degree in IT or equivalent qualification is required for this position. For further information or to apply for this role, please contact our human resources department at hr@i2t2.com.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Client Services Engineer at Bloomberg Broadway (Sell-Side) in Pune, you will be part of a team dedicated to building high-performance distributed systems that facilitate trading and financial asset management. Your role will involve troubleshooting and supporting Fixed Income trading at major financial institutions, where you will play a crucial part in enhancing, debugging, and fixing trading systems responsible for processing billions of dollars in transactions daily. This position offers a unique opportunity to leverage your technical expertise and problem-solving skills in the dynamic field of electronic trading. You will be expected to thrive in challenging environments, collaborate with diverse stakeholders, and apply your technical acumen across various Broadway products and industry-standard technologies. Additionally, you will work alongside a team of developers and have access to advanced diagnostic tools to support your efforts. In this role, you will be responsible for diagnosing and resolving customer trading system issues in real-time, engaging with stakeholders ranging from trading desk heads to developers, and implementing proactive solutions to prevent future problems. You will need to demonstrate the ability to handle high-pressure situations involving significant trade volumes, address issues in production systems promptly, and exhibit strong problem-solving capabilities and attention to detail. To qualify for this position, you should have approximately 3 years of professional experience in software engineering, network engineering, or database engineering, coupled with a degree in Computer Science, Engineering, Mathematics, or related fields. Strong communication skills, networking knowledge, and experience with Windows OS are essential requirements for this role. Proficiency in Python programming, SQL, FIX protocols, UNIX/Linux systems, and familiarity with financial trading practices, particularly in fixed income, would be advantageous. If you are a proactive problem-solver with a passion for financial technology and possess the requisite technical skills and industry knowledge, we encourage you to apply for this exciting opportunity with Bloomberg Broadway in Pune. We look forward to reviewing your application and potentially welcoming you to our team.,

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4.0 - 6.0 years

8 - 10 Lacs

Chennai

Work from Office

* 4 + Years experience in networking, server maintenance, and cloud services. * Must have hands on experience in Linux servers and cloud services. * CCNA Certification is Mandatory * Shift time: 7PM to 4AM (Work from Office) * Location: Guindy

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0.0 years

2 - 3 Lacs

Chennai

Work from Office

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Record technical issues and solutions in logs Basic server Knowledge 2015 to 2025 batch can apply Male candidates only

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5.0 - 10.0 years

4 - 6 Lacs

Itanagar

Work from Office

Responsibilities: * Implement & maintain network infrastructure * Ensure high availability & security compliance * Collaborate with cross-functional teams on projects * Manage network operations & troubleshoot issues Food allowance House rent allowance Travel allowance

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0.0 years

1 - 3 Lacs

Chennai

Work from Office

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only

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2.0 - 6.0 years

0 Lacs

lucknow, uttar pradesh

On-site

Sify Technologies, a Fortune India 500 company, is India's most comprehensive ICT service and solution provider catering to the evolving ICT requirements of the digital economy. We operate 11 state-of-the-art Data Centers and the largest MPLS network, collaborating with global technology leaders to deliver business transformation solutions based on the cloud. Our services span across over 10,000 businesses in various verticals, ensuring seamless operations in more than 1,600 cities within India and internationally in North America, the United Kingdom, and Singapore. We are looking for a Network Support Engineer for a full-time, on-site position based in Lucknow. As a Network Support Engineer, you will be entrusted with the responsibility of daily network administration, network engineering, and providing technical support. Your role will involve troubleshooting network-related issues and ensuring network security to uphold operational continuity. Qualifications required for this role include proficiency in Network Administration, Network Engineering, and Network Security, along with strong Technical Support and Troubleshooting skills. We value individuals with excellent problem-solving and analytical capabilities, coupled with effective communication and interpersonal skills. The ability to work autonomously as well as collaboratively within a team setting is essential. A Bachelor's degree in Information Technology, Computer Science, or a related field is mandatory, and possessing relevant certifications such as CCNA, CCNP, or similar would be advantageous.,

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5.0 - 9.0 years

0 Lacs

thane, maharashtra

On-site

Are you passionate about technology, energized by challenges, and eager to roll up your sleeves to solve problems even when it means working late into the night We are looking for a hands-on Network Engineer who brings a bias for action, a strong sense of ownership, and a hunger to learn and grow. You thrive in dynamic, fast-paced environments and are excited by the opportunity to work on cutting-edge technology. If you have the energy, commitment, and drive to make a real impact, we want you on our team. Take a hands-on role in designing, delivering, and supporting network infrastructure. Tackle challenges head-on in next-generation data center networks, delivering sustainable, repeatable solutions. Proactively automate network operations by creating and maintaining tools, scripts, and runbooks always looking for better, faster ways to get things done. Collaborate closely with other engineering and development teams to ensure smooth rollouts of new designs and products. Create, review, and maintain documentation, processes, and knowledge transfer materials to share your expertise and help others learn. Work directly with customers to implement optimal network solutions and provide 2nd-level support, always with a sense of urgency and ownership. Build, configure, and install networking devices; contribute to infrastructure programmability using Python, Ansible and web technologies. Implement client access solutions like IPSEC/VPNs and SDWAN networks. At least 5 years experience in network engineering, network design, or architecture, with a strong preference for hands-on roles. Demonstrated energy, initiative, and a proven track record of taking ownership and driving results. Experience with Ethernet, TCP/IP, ISIS, OSPF, BGP, MPLS, VXLAN, FabricPath. Experience with Data Center (DC) Networking technologies. Ability to organize and prioritize multiple tasks daily in a fast-moving environment. Experience supporting large-scale enterprise networks. Strong skills in producing clear, detailed technical documentation. Excellent written and verbal communication skills for effective collaboration with peers and customers. High level of stamina and resilience; comfortable working long hours and flexible schedules, including sometimes nights and/or during the weekend, as required. Strong desire for continuous learning and professional development. Willingness and ability to participate in an on-call rotation. Experience with Cloud Environments (AWS and Azure). Palo Alto Firewall Management experience. Experience with automation and DevNet tools such as Python, Ansible, and web technologies (AJAX, JavaScript, HTML, Django, Flask). Any other additional scripting or software development skills.,

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5.0 - 10.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin.

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10.0 - 14.0 years

15 - 20 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Network Data Admin.: Experience: 10 YEARS.

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5.0 - 10.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Administration and Management of Wipro LAN & WAN (Security Domain) across globe as a part of Global Security Project Implementation Team based on the Project assigned. Implementation and configuration of Security devices which consists of Firewalls from different manufacturers (Eg. Palo Alto, Check Point) along with available features. Configure / Implement Firewalls as per the Security / hardening Guidelines/as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Security Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Security Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Firewall based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Security infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the design plans for customer/Enterprise Infra submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on ZScalar, NMS Tools, IDS & IPS (Intrusion protection system). Execute the implementation per the standard ISO (20000 & 27001) and BiSM guidelines following incident, change and capacity management procedures followed in Wipro. Security domain certifications with around 5+ years of hands on experience. Should be able to Multitask & involve in multiple projects at a time Take lead and participate in S0 calls and Outages till resolution

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4.0 - 6.0 years

7 - 11 Lacs

Pune

Work from Office

As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Nice-to-have skills Qualifications Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

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