1146 Network Engineering Jobs - Page 45

Role: Enterprise Resident Engineer_L1/L2 Support Position: Engineer / Sr. Engineer Experience (in Yrs) - 2-5 years Contract Duration: 6 Months to 1 year Attributes Understanding of Wi-Fi Network Architecture, Topology. Knowledge of Data and IP layer fundamentals. Knowledge of MPLS network Knowledge of handling large Telecom / ISP Enterprise customer network. Knowledge of Wi-Fi Access Points, switches, controllers. Understanding for Wi-Fi 802.11 std, security protocols, knowledge of troubleshooting steps. Key Skill Required Able to perform with defined goals and set targets to meet organization objective Effectively manages the L1/L2 support at customer location. Effectively highlights the customer end issues to customer IT team. CCNA is added advantage. Able to drive the SR’s resolution as per stipulated timelines with various JIO internal teams. Take faster decision and follows company guidelines, procedures and process Ability to coordinate with Field Teams and internal teams. Key Responsibilities Ability to work with various internal stake holders and get the SR’s resolved on priority. Can able to do the FLT for Wi-Fi Solution with the customer end stake holders. Coordinate with internal JIO teams ESOC , ENOC, Field , NHQ teams for faster resolution of fault. Reporting of link status – Daily / weekly / monthly wise & ensure to maintain the customer link uptime. Constant communication and interaction with customer IT/SPOC for all service related issues/ delivery. Can able to do the FLT with the customer end stake holders. Open SR’s pendency report should be re-concile on daily basis with customer before flashing to all respective stack owners. DC/DR link monitoring and do escalation internally for quick restoration Has to handle customer escalation and feedback effectively in time bound manner Release the tracker on fault management to customer as well as internal stake holder. Work on SLA bound and get the monthly/ Quarterly reports. Link monitoring and FT life cycle management on various scenarios. Helping Jio team to better stake holder management at Customer end.

KDataScience (USA & INDIA) is looking for Senior Engineer Network to join our dynamic team and embark on a rewarding career journey Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Engineering Planning and Deployment Solution Good to have skills : Cloud Design and Build Minimum 3 year(s) of experience is required Educational Qualification : Minimum 15 years of full-time educationBachelors degree in Computer Science, Engineering or equiva Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills :Network Engineering Planning and Deployment SolutionGood to Have Skills : Cloud Design and BuildJob Requirements :Key Responsibilities :Supporting DNS/DHCP, Load-balancing Web-filtering environments globally Managing IP Allocations services on internal network CloudWorking close with registrar databases such as RIPE, APNIC, ARIN registration, recovery, transfer of public IP Space and domain registrars Device configuration, networking design, troubleshoot, knowledge transfer Provide leadership for team projects with resources within the Infrastructure Services team Technical Experience :Experience in the network technologies, sample areas:DNS/DHCP/IPAM BIND, Infoblox, BlueCat, EfficientIP, Route53, Load-balancers PulseSecure, F5, NGINX, Linux/Unix OS, Scripting languages Automation Basic knowledge in Azure/AWS Cloud components Practical experience in team leadership of associated engineering / operational teams Professional Attributes :Excellent written and verbal communication/presentation skills technical and business English Educational Qualification:Minimum 15 years of full-time educationBachelors degree in Computer Science, Engineering or equivaAdditional Info :Should be ready to work in 24/7 environment Qualification Minimum 15 years of full-time educationBachelors degree in Computer Science, Engineering or equiva

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? ?Telecom background with good knowledge of revenue assurance?Analyzing data to identify trends and opportunities for improvement in day-to-day process and enhance revenue recovery opportunities?Expert knowledge of MS Office products (Excel, Access, PowerPoint)?Good Analytical Skills / Effective communication and presentations skills?Strong planning, Critical Thinking & Creative problem-solving approach is expected What are we looking for? ?Candidate should have strong interpersonal skills and stakeholder management?Ability to take initiative, work independently and self-motivated person?Previous experience in Revenue Assurance part will be an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Technology Architect Project Role Description : Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills : Network Infrastructures Good to have skills : Network Engineering Planning and Deployment Solution Minimum 7.5 year(s) of experience is required Educational Qualification : 15 Years full time education Summary :As a Technology Architect, you will be responsible for reviewing and integrating all application requirements, including functional, security, integration, performance, quality, and operations requirements. You will also review and integrate the technical architecture requirements. Your typical day will involve providing input into final decisions regarding hardware, network products, system software, and security. Roles & Responsibilities: Lead the review and integration of all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Collaborate with cross-functional teams to ensure the successful delivery of technology solutions. Develop and maintain technical documentation related to network infrastructures. Professional & Technical Skills: Must To Have Skills:In-depth knowledge of network infrastructures. Good To Have Skills:Network Engineering Planning and Deployment Solution. Strong understanding of hardware, network products, system software, and security. Experience in collaborating with cross-functional teams. Experience in developing and maintaining technical documentation related to network infrastructures. Additional Information: The candidate should have a minimum of 7.5 years of experience in Network Infrastructures. The ideal candidate will possess a strong educational background in Technology & Information Architectures, Computer Science, or a related field, along with a proven track record of delivering impactful technology solutions. This position is based at our Bengaluru office. Qualifications 15 Years full time education

Entity :- Accenture Strategy & Consulting Team :- Global Network Data & AI Practice :- Insurance Analytics Title :- Ind & Func AI Decision Science Consultant Job location :- Bangalore/Gurgaon/Mumbai/Hyderabad/Pune/Chennai About S&C - Global Network :- Accenture Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition. S&C - GN - Insurance Data & AI Practice helps our clients grow their business in entirely new ways. From strategy to execution, Accenture works with Property & Casualty insurers, Life & Retirement insurers, reinsurers and brokers across the value chain from Underwriting to Claims to Servicing and Enterprise Functions to develop analytic capabilities from accessing and reporting on data to predictive modelling to Generative AI that outperform the competition. We offer deep technical expertise in AI/ML tools, techniques & methods, along with strong strategy & consulting acumen and insurance domain knowledge. Our unique assets & accelerators coupled with diverse insurance insights and capabilities help us bring exceptional value to our clients. WHAT'S IN IT FOR YOU? Accenture Global Network is a unified powerhouse that combines the capabilities of Strategy & Consulting with the force multipliers of Data and Artificial Intelligence. It is central to Accenture's future growth and Accenture is deeply invested in providing individuals with continuous opportunities for learning and growth. What you would do in this role Design, create, validate and refine prompts for Large Language Models (LLMs), for different client problems Employ techniques to guide and enhance model responses Develop effective AI interactions through proficient programming and utilization of playgrounds Utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production-ready quality Interface with clients/account team to understand engineering/business problems and translate it into analytics problems that shall deliver insights for action and operational improvements Consume data from multiple sources and present relevant information in a crisp and digestible manner that delivers valuable insights to both technical and non-technical audiences Mentor junior prompt engineers in both technical and softer aspects of the role Qualifications Who we are looking for? 5+ years experience in data-driven techniques including exploratory data analysis and data pre-processing, machine learning to solve business problems Bachelor's/Master's degree in Mathematics, Statistics, Economics, Computer Science, or related field Solid foundation in Statistical Modeling, Machine Learning algorithms, GenAI, LLMs, RAG architecture and Lang chain frameworks Proficiency in programming languages such as Python, PySpark, SQL or Scala Strong communication and presentation skills to effectively convey complex data insights and recommendations to clients and stakeholders In-depth knowledge and hands-on experience with Azure, AWS or Databricks tools. Relevant certifications in Azure are highly desirable Prior Insurance industry experience is preferred

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Engineering Planning and Deployment Solution Good to have skills : Cloud Design and Build Minimum 3 year(s) of experience is required Educational Qualification : Minimum 15 years of fulltime educationBachelors degree in Computer Science Engineering or equivalent Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and solutions for network engineering planning and deployment, utilizing your expertise in cloud design and build. Roles & Responsibilities: Supporting DNS/DHCP, Load-balancing & Web-filtering environments globally Managing IP Allocations services on internal network & Cloud Working close with registrar databases such as RIPE, APNIC, ARIN (registration, recovery, transfer of public IP Space) and domain registrars Device configuration, networking design, troubleshoot, knowledge transfer Provide leadership for team projects with resources within the Infrastructure Services team Professional & Technical Skills: Experience in the network technologies, sample areas:DNS/DHCP/IPAM (BIND, Infoblox, BlueCat, EfficientIP, Route53), Load-balancers (PulseSecure, F5, NGINX), Linux/Unix OS, Scripting languages & Automation. Basic knowledge in Azure/AWS Cloud components Practical experience in team leadership of associated engineering / operational teams. Additional Information: The candidate should have a minimum of 3 years of experience in network engineering planning and deployment solutions. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Minimum 15 years of fulltime educationBachelors degree in Computer Science Engineering or equivalent

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Proficiency in Excel and other spreadsheet software:Ability to create and manage complex spreadsheets, use formulas, and analyze data.Basic accounting knowledge:Understanding of fundamental invoice principles and practices.Project Management:Ability to manage billing projects and coordinate with different departments.Negotiation Skills: Handling billing disputes and negotiations with clients effectively. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- GN Data &AI CMT (Communication, Media & Technology) Title :- Ind & Func AI Value Strategy Associate Manager Job location : Bangalore / Hyderabad / Pune / Gurugram About S&C - Global Network :- Accenture Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition. What's in it for you? As part of our Data & AI practice, you will join a worldwide network of smart and driven colleagues experienced in leading AI/ML/GenAI tools, methods and applications. Lead, design, and build strategic thinking on large Data & AI/GenAI transformative deals to drive value, working closely with our clients in CMT. They develop specialized expertisestrategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. Key Responsibilities For large transformation deals, design robust data and AI strategy by discovering right business use cases, reinventing process design and optimizing the architecture. Define strategies to assess clients' current data and apply AI capabilities, developing roadmaps for the future using tools such as data diagnostics, data and AI maturity assessment, and business case development. Bring expertise to define and execute data and AI platform strategies for stakeholders, covering areas such as cloud computing, emerging data and AI platforms/ technologies/ trends, and ecosystem strategies. Design architecture and operating model blueprints including organizational design, delivery engagement models, and talent & learning roadmaps that enable seamless integration and scalability of AI solutions across the organization, ensuring alignment with business goals and technical requirements. Develop strategic roadmaps for the implementation of AI initiatives, outlining key milestones, dependencies, and timelines to ensure successful execution and alignment with business priorities. Provide thought leadership on emerging data and AI trends, patterns, and technologies, shaping proofs of capability and enabling clients to harness and adopt innovation in the data and AI domain. Collaborate with cross-functional teams to build compelling business cases for AI initiatives, conducting thorough cost-benefit analyses, ROI assessments, and risk evaluations to support decision-making and investment prioritization. Infuse Responsible AI in the core AI foundation and solution design, develop plan for leveraging ecosystem partners, and define operating model to foster a culture of innovation and experimentation. Qualifications Qualifications Deep understanding of Generative AI, cloud computing, emerging data and AI platforms/technologies/trends Master's degree in computer science, Data Science, Business Administration, or a related field. MBA degree (preferred). Proven track record of at least 8 years of experience in data and AI strategy, with a focus on driving business value through the strategic application of AI technologies. Strong understanding of data and AI platforms & technologies, architecture principles, operating models, and best practices, with hands-on experience in designing and implementing scalable AI solutions. Demonstrated ability to build compelling business cases for AI initiatives, with experience conducting cost-benefit analyses, ROI assessments, and risk evaluations. Excellent strategic thinking and problem-solving skills, with the ability to identify opportunities for AI-driven innovation and value creation in complex business environments. Exceptional communication and stakeholder management skills, with the ability to effectively collaborate with cross-functional teams and influence decision-making at all levels of the organization.

Job Profile : Network Engineer(TAC) Experience : 2 - 7years Location : Chennai ( Ambit IT Park) Shift : Rotational Night Shift Work Model : Work from office Key Skills : CCNA or CCNP(Trained/Certified) Education : Any UG/PG Degree /Min 3yrs Diploma Looking for Immediate Joiners only If interested drop your resumes @ asifmeeran.syedizzadeen@movate.com Job Description: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) Thorough understanding of Broadcast domain and Collision Domain Thorough understanding of Unicast, Multicast and Broadcast traffic Thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

Candidate will be responsible for Design, secure, and support industrial networks in manufacturing. Manage switches, VLANs, firewalls; ensure uptime; support IT/OT; troubleshoot latency; document configs; audit regularly.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of Full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide technical support to clients and internal teams. Troubleshoot network infrastructure issues efficiently. Implement and maintain network security measures. Collaborate with cross-functional teams to optimize network performance. Document network configurations and procedures for reference. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring tools like Wireshark. Knowledge of routing and switching protocols. Hands-on experience in configuring and troubleshooting network devices. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Jaipur office. A 15 years of Full time education is required. Qualifications 15 years of Full time education

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Basic server Knowledge Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates only

Job Summary: We are seeking a skilled and certified Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, monitoring, and managing the local and wide area networks of our organization to ensure maximum uptime for users. You should have strong technical knowledge, hands-on experience with networking hardware/software, and the ability to troubleshoot and resolve complex network issues. Key Responsibilities: Install, configure, and support networking equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP. Monitor network performance and troubleshoot issues to ensure network availability to all system users. Maintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations. Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations. Provide remote and on-site support and respond to service outages and other problems. Liaise with vendors and other IT personnel for problem resolution. Document network problems and resolutions for future reference. Ensure network security and connectivity best practices are followed. Required Qualifications: Bachelors degree in Engineering (B.Tech/BE), Computer Applications (BCA/MCA), or BSc IT or equivalent. Relevant certifications such as CCNA, CCNP, ACE-A, JNCIA, ADCNS, ASTA, ACSS or equivalent are mandatory. Strong understanding of networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS) and services (e.g., DNS, DHCP). Preferred Skills: Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds, Wireshark). Familiarity with firewall administration, VPN technologies, and cybersecurity principles. Strong analytical and problem-solving skills. Good communication and documentation abilities.

Operations is at the heart of Amazon s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Key job responsibilities Responsibilities include, but are not limited to - Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. - Ensuring infrastructure networking and computing systems remain available during production hours. - Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - Managing local technical projects. - Maintaining or creating policies, procedures, and processes. - Identifying root-causes of operational issues and process inefficiencies. - Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours. - Supporting customers from multiple buildings in the area, as well as remote customers. - Traveling within your local or regional area to support our customers. - Bachelors degree - 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience - Bachelors degree in IT, computer science or equivalent

Customer Support: Provide timely and effective technical support to customers via phone, email, chat, and in-person Troubleshoot technical issues related to hardware, software, and networking. Resolve customer Guide customers through problem-solving processes, explaining solutions in a clear, non-technical manner. Technical Troubleshooting: Diagnose and resolve issues related to operating systems, applications, network configurations, and security settings. Software Hardware Installation: Assist customers with the installation, configuration, and maintenance of software and hardware. Travel: Willingness to travel as required.

As a Principal Developer, this role will focus on the skills - IMS, VoLTE, 4G, and 5G, typically working in the telecommunications and network engineering sectors, leading the development and enhancement of core network technologies. The role involves designing, implementing, and optimizing IMS (IP Multimedia Subsystem) and voice technologies like VoLTE (Voice over LTE), within the broader context of 4G and 5G networks. You have: Require a bachelors degree or a related field 10+ years of relevant R&D Development experience on Telco grade products. Good hands-on knowledge in Cloud Native, Microservices applications, using Containers and Virtualization Technologies like Docker, Kubernetes (K8s), Consul, Redis, gRPC, Helm, Envoy and Open-Source Integration. Experience in IMS, VoLTE, 4G/5G core technologies is a plus. Strong analytical and debugging skills. It would be nice if you also had: Knowledge of Nokia Telco products, CFX-5000, NTAS,and Nokia SBC is a plus. Contribute to CNCS feature enhancements across multiple core network NFs like SBC, TAS, CSCF, and MRF. Contribute towards all aspects of software life cycle management including requirement analysis, design, implementation, and code reviews, and ensure timely delivery with quality. Analyse issues found in internal testing and customer deployments in detail, identify the root cause, and provide optimal quality solutions. Participate in discussions with customers to understand their requirements and concerns, and contribute to finding solutions. Work effectively in a mixed environment and utilize best practices and knowledge of internal or external business issues to improve products or services. Apply and maintain quality standards. Participate in process and tools evolutions and improvements.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering high-quality support to enhance system performance and reliability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the implementation of technology at the operating system level across all server and network areas. Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of server and network management. Experience with troubleshooting and resolving technical issues. Familiarity with various operating systems and software solutions. Ability to document technical processes and solutions effectively. Additional Information: The candidate should have minimum 2 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education

Dear Connections, Looking for Networking Engineer L1 Voice Support .Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 0 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions and configurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills - English: Excellent, C1 CEFR Level Accent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.00 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on aradhaya.vashistha@techmahindra.com 7902015146 SS00853992@techmahindra.com 8076156294

Responsibilities Implementation, Upgrades, Support & Troubleshooting Hands on experience with Cloud networking, Palo Alto firewalls in Azure & AWS cloud. Extensive experience implementing and maintaining firewalls and staying updated on any released security vulnerabilities and how they affect the network. Extensive experience performing on-going optimization of the network security devices to ensure adequate capacity, availability, and scalability. Experience implementing, troubleshooting, and documenting network security infrastructures and related systems. Expertise in modifying firewall rule sets, changing policies, whitelisting, content filtering, and troubleshooting issues by studying network traffic flows, locking down applications, and troubleshooting firewalls, routers, and switches. In-depth knowledge of layer 4-7 app aware firewalls. Experience establishing and modifying site-to-site VPNs. Ability to manage threat protection, URL blocking, IOC feeds, routers, and switches. Experience performing monthly firewall health checks. Periodically monitor firewall health, performance, and capacity. Experience in the Change Management process including creating new change requests, reviewing submitted change forms, peer reviewing submitted change requests, implementing firewall changes and peer reviewing firewall changes. Experience developing detailed build and test plans for implementing firewalls. Coordinate with IT teams to ensure standardized network configurations and practices. Proactively recommend and implement enhancements to improve network reliability, security, and performance . Collaborate with global IT teams to swiftly address and resolve network issues. Work closely with other IT teams, such as security, data centers, and application teams, to ensure network compatibility and optimization. Define common, reusable solutions for branch, data center and cloud firewall networking. Document firewall deployment, upgrades, and configuration standards Experience with network automation tools such as Ansible, scripting using Terraform, Python Wireless network design, support and troubleshooting. Understanding of TCP/IP Stack, AD, DNS, DHCP, Routing including BGP, OSPF, VXLAN Participate in disaster recovery development, exercises, and actual events. Resolve escalations for unique and complex technical problems that operational teams are unable to solve. Participate in incident management and problem resolution for network systems. Design and implement cloud network architectures using industry best practices. Deploy, configure, and manage networking services in the cloud, such as Virtual Private Cloud (VPC), Subnets, Gateways, Load Balancers, DNS, VPN, and Direct Connect. Troubleshoot and resolve network-related issues, including connectivity, performance, and security problems. Monitor and analyze network traffic to identify and address bottlenecks, potential vulnerabilities, and performance improvements. Collaborate with DevOps and security teams to ensure network operations align with compliance requirements and security standards. Provide network support to development teams during application deployments and migrations. Plan and execute network capacity and scalability strategies to accommodate future growth and expansion. Document network configurations, processes, and procedures for knowledge sharing and standardization. Stay up to date with the latest industry trends, technologies, and best practices in cloud networking. Sounds like you? To apply, you need to be: Experience & Education Bachelors degree in computer science, Information Technology, Engineering, or related field. Minimum of 5 years of experience in network architecture or design, with a specific focus on global infrastructures. Strong understanding of Firewalls, WAN technologies, SD-WAN, network protocols, IP subnetting, VPNs, QoS, and other advanced networking concepts. Experience with cloud network architecture, such as AWS, Azure, or Google Cloud. Expertise in network hardware including routers, switches, firewalls, and load balancers from vendors like Cisco, Palo Alto and others. Experience in networking field at a large enterprise scale including WAN, LAN, data center and cloud environments. Ability to participate in on-call rotation for 24x7 support. Knowledge of network security best practices and integration. Excellent communication skills, both written and verbal. Ability to work collaboratively in a global team environment. 8+ years of technical hands-on networking support. Technical Skills & Competencies Hands on experience with the Palo Alto firewall management. Experience with Palo Alto, Cisco firewalls Cloud networking experience with AWS, Azure Capable of breaking down and resolving customer or network related issues WAN technology experience to manage and evolve company Internet, Cloud, and company connectivity services. Strong understanding of infrastructure, firewall and networking. Strong troubleshooting skills for Palo alto firewalls. Strong experience in implementing global network implementation. Experience in successfully deploying firewalls in a cloud environment. Experience in successfully deploying firewalls in traditional data center and edge. Experience in ITIL disciplines. Experience and ability to manage conflicts. Strong technical network ability in a diverse and large-scale enterprise environment. Strong decision making and operational skill. Proven track record of global network designs and implementations Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges. Self-starter and motivator and ability to work in team and solo