1146 Network Engineering Jobs - Page 41

This position requires intermediate level experience that entails supporting network changes and fresh installations for ATTs business clientele. As a technical role, it necessitates strong interpersonal and communication skills to guide field engineers. The engineer requires to proactively collaborate with peer and partner organisations for customer success. They also work as first level escalation points for the junior team members. The engineer will utilize appropriate tools and engineering principles to design and develop the medium to complex data voice network infrastructure, adhering to established guidelines. The engineer involves the installation and problem resolution/troubleshooting on a range of products from various vendors, both legacy and next-generation. Theres also a requirement to ensure precise documentation of activation activities, client communication, inventory, and more. The engineer will contribute to network troubleshooting and provide insights for root cause analysis during network-related outages. The engineer is expected to execute network engineering planning assignments related to the implementation, operation, and maintenance of new or existing network hardware systems. Additionally, the role includes collaboration with Labs, product development, and engineering teams to author process documentation, methods, procedures, and guidelines for current network planning, capacity management, and network builds. The engineer requires coordination with internal and external customers to ensure service commitments are met. It includes providing initial implementation support for networks to assure proper execution and provides resolution for system failures or degradations. This support can be pre-scheduled or requested on-demand by customers. Project management and documentation, as required, are also part of the roles responsibilities. This role involves performing network engineering planning assignments relating to the implementation, operation, and maintenance of new or existing network hardware systems.

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Vet. At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Vet - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service

Exp on Firewall, Router & Switches config is must Knowledge on Firewall, Server Load Balancers & Link Load Balancer config is mand Exp in VLAN config VXLAN config on ASIC switches Exp with monitoring, network diagnostic & network analytics tools Required Candidate profile CCNP/ CCNA cert will get added advantage. 8 yrs. exp as Network Admin Exp with monitoring, network diagnostic & network analytics tools Understanding of network protocols (IPSEC, HSRP, BGP, OSPF)

Vandya International School is looking for Network and Satellite Broadcast Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Network configuration. Experience5-8 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.

Hands-on exposure in NOC Environment in monitoring, handling Level 2 calls related to leased Line, Cisco Routers and Switches configuration and tshoot Proficiency in working in Financial institution in 24*7 environment Good Communication skills Required Candidate profile Troubleshooting leased line issues with the help of service provider infrastructure Level 2 exp in fixing issues related to Routing Protocols, Switching, Data centre technologies like Nexus Switches

Roles and Responsibilities: Work experience of Accounts Payable/Procure to Pay Knowledge on GST, IGST, CGST, TDS, VAT Invoice Processing/Invoice audit/vendor payments experience must SAP end user experience in FI Module for Financial accounting is must. Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. Knowledge about different kind of payment methods and payment term. PO and non PO invoices handling Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLA’s defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QA’s on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLA’s defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLA’s and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLA’s and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Network Data Admin. Experience3-5 Years.

Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. We are looking for an Audio Engineer to Support the Audio Systems team on an FTE Basis. Previous experience on Audio specific systems and tests would be beneficial. Dedicated support for Audio systems teams Handling initial hardware bring up for all the programs. (includes base rework, mounting parts, quick testing, and allocation). Regular circuitry reworks on platforms and HW support for all the Audio systems programs Enabling test platforms like MTP, CDP, QRD, EVMs, emulators, interposers and add on cards etc. Upgrading versions of the test boards with component reworks, module, and chip replacement. Ensuring ESD and ESH compliance in lab Competitor analysis support. Executing standard tests with thermal, acoustic specification, while setting up audio and other data capture equipment. Experience with standard lab HW like scopes, multimeters and audio specific equipment such as APX, Laser Vibrometer etc.. Audio systems team asset inventory and test equipment management Minimum Qualifications: Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Masters = one year) of work experience. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Title:L1 Support Engineer - Autosys Experience2-5 Years Location:Hyderabad, Indian (Work from Office) : Responsibilities: Provide L1 support for Autosys job scheduling and batch processing. Monitor and troubleshoot Autosys job failures, escalating as needed. Collaborate with application teams to resolve scheduling issues. Perform routine health checks and maintenance of Autosys environments. Ensure timely execution of scheduled jobs and minimize downtime. Adhere to ITIL-based incident, problem, and change management processes. Requirements: 2-5 years of experience in Autosys job scheduling support. Preferably worked in banking or financial services. Strong analytical and troubleshooting skills. Willing to work in shifts and office-based setup. Good communication and coordination skills.

Job Title:Network Engineer Experience6-9 Years Location:Bangalore : Create Network Change Request in Service Now tool Map the IP address and port details of the application in the change request Create Firewall Port opening requests Co-ordinate change required on network infrastructure ( Switches/routers/ load balancers ) during migration of business applications Verify the end to provisioning and validate the connectivity Work with SME’s to troubleshoot the connectivity issues Skills : Good understanding of IP addressing , IP subnets etc. Good Knowledge of VLAN , IP routing ( BGP ) Worked on GUI interface of Panorama Able to configure the firewall rules on Palo Alto firewalls based on the configuration provided Familiarity with SNOW tool added plus . Knowledge of packet capture tools eg. Wireshark etc. Skills PRIMARY COMPETENCY Network PRIMARY Routing & Switching - Cisco PRIMARY PERCENTAGE 100

Perform system integration and feature testingfor clients network solutions. Validate MPLS, BGP, L2VPN, L3VPNconfigurations and functionality. Develop and execute test cases for network protocolsusing industry best practices. Utilize POSTMAN and REST APIfor testing and automation of network features. (Good to Have) Gain exposure to NFM-P (Network Function Manager Packet)for network configuration and management. Familiarity with Linux-based environmentsfor network testing. Knowledge of network automation and scripting (Python) Experience with Spirent Traffic Generatorfor network performance testing. Working knowledge of JIRAfor test case management and bug tracking.

Candidate should able to do Assembling, OS installation, Hardware and Network issue solving. knowledge of Email Configuration. Minimum basic knowledge of active directory , server and firewall. Candidate must able to do email communication in English.Responsibilities: Hardware and Software Management: Assemble, configure, and maintain computer hardware components. Install and configure operating systems (Windows, Linux, etc.). Diagnose and resolve hardware and software issues efficiently. Perform regular hardware maintenance and upgrades. Network Administration: Troubleshoot and resolve network connectivity issues (LAN, WAN, Wi-Fi). Configure and maintain network devices (routers, switches, access points). Monitor network performance and ensure optimal uptime. Basic knowledge of firewall configuration and management. Email Configuration and Support: Configure and troubleshoot email clients (Outlook, Thunderbird, etc.). Manage email accounts and resolve email-related issues. Setup and maintain email servers. Server and Active Directory Support: Perform basic server administration tasks (Windows Server, Linux Server). Demonstrate a fundamental understanding of Active Directory concepts and administration. Basic server maintenance and problem resolution. Technical Support: Provide technical support to end-users via phone, email, or in-person. Document technical issues and resolutions in a clear and concise manner. Train end-users on hardware and software usage. Documentation and Reporting: Maintain accurate records of hardware inventory, software licenses, and network configurations. Generate reports on system performance and troubleshooting activities.

1. Basic Configuration and network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

The Global WAN Fulfillment Team is a dynamic team of network professionals focused on implementation of next-generation WAN solutions, and maintenance of the client'sglobal network. WAN Fulfillment Planner will be responsible for planning implementations of large-scale WAN solutions within the client global network utilizing Cisco enterprise routing and switching products and technologies. Will also be involved in evaluating transport providers and their offerings, evaluating RFPs, and implementing circuits. Additional responsibilities include maintenance of the existing global WAN environment and transition planning from legacy to emerging solutions. This position also includes budgetary estimation, technical documentation, and extensive communication with internal teams, and external vendors. Responsibilities: Design, plan, and implement network solutions in accordance with client's IT network standards and vendor best practices. Evaluate and select transport technologies, and work with carriers to implement circuits. Troubleshoot network problems and propose or implement solutions. Communicate with other teams within a large organization. Author and implement network change controls. Create test plans, update documentation, and work with teams representing end users. Skills Required: Cisco Networks, Technical Troubleshoot Skills Preferred: Wide Area Network (WAN) Experience Required: 5+ years of strong networking background. 3+ years of hands on experience in Cisco SDWAN technology. Strong working knowledge of BGP routing protocol. Knowledge of various types of wan transport medium and troubleshooting knowledge on wan circuits. Capable of working with various vendors in delivering the Wan solution to a site. Strong knowledge of various tunneling protocol like IPSEC. Knowledge on wan capacity planning Knowledge of various Cisco routers. Experience Preferred: Palo alto Prisma Solution Education Required: Bachelor's Degree Education Preferred: Certification Program

Job Title: People Hub Coordinator Location: Chennai Shift Hours: 2PM - 11 PM About Toast: Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Join us in building our Global People Shared Services team (PeopleHub). We are looking for an enthusiastic individual interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub (Shared Services) Manager in India, you will provide foundational support for employee requests, HR systems, and critical people processes. This role offers a fantastic opportunity for someone eager to learn, develop operational skills, and contribute to an exceptional employee experience at Toast. Key Responsibilities: Support accurate data entry in HR systems (like Workday and Greenhouse). Maintain clean and consistent employee records through regular checks and updates. Assist with employee lifecycle activities such as onboarding, offboarding, and internal changes. Monitor and manage employee inquiries via the ticketing system, ensuring timely resolution or escalation when required. Collaborate with teams such as Benefits to address employee questions and support program implementation. Keep internal documentation up to date, ensuring clarity and consistency. Contribute to ad hoc projects aimed at improving operations or introducing new programs. Work in a data-sensitive environment, upholding data privacy and maintaining confidentiality as per company policies. Qualifications: Willingness to learn and grow in HR or People Operations. Strong attention to detail and commitment to accuracy. Proficiency in basic computer operations and using Google Workspace. Effective communication skills, with the ability to clearly interact with employees. Excellent time management and organizational abilities. Positive attitude and a collaborative, team-oriented approach. Comfort with following processes and seeking guidance when needed. Preferred Skills: Experience in HR Shared Services, customer service, or administrative support. Familiarity with tools such as Workday, Greenhouse, ServiceNow, or ticketing systems. Interest in areas such as benefits, onboarding, or HR systems. If you are passionate about contributing to an innovative, people-centric environment and are eager to learn, we encourage you to apply!

Role & responsibilities Key Responsibilities: Network Configuration & Maintenance: Configure, monitor, and manage network infrastructure components including Cisco switches, Fortinet firewalls, and Unifi/Mireka access points. Firewall Management: Implement and manage Fortinet firewall policies, VPN configurations, and security rules to protect the network from threats. Troubleshooting & Support: Diagnose, troubleshoot, and resolve network issues related to switches, firewalls, access points, and overall connectivity. Provide 2nd level technical support for network-related incidents. Network Performance Monitoring: Monitor the performance of network devices and ensure optimal network operation through proactive management. Documentation: Maintain detailed documentation of network configurations, topology, and security policies. Collaboration: Work closely with other IT teams to ensure network configurations meet operational requirements, security standards, and scalability for current and future needs. Upgrades & Patches: Implement software upgrades and patches for networking devices as needed to ensure the latest security standards and functionalities. Network Design Assistance: Assist in designing and planning new network segments, expansions, or infrastructure upgrades. User Support: Provide networking support for end-users, ensuring reliable and secure access to resources, especially related to network connectivity, Wi-Fi issues, and remote VPN access. Key Skills & Qualifications: Networking Knowledge: Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs, routing, etc.) and hands-on experience with Cisco switches and routers. Firewall Expertise: Hands-on experience configuring and troubleshooting Fortinet Firewalls, including VPNs, traffic filtering, and security policy management. Access Points Management: Knowledge of Mireka and Unifi access point setups, configurations, and troubleshooting. Networking Tools: Familiarity with network monitoring tools and troubleshooting utilities (e.g., Wireshark, Ping, Traceroute). Certification: CCNA, CompTIA Network+, or equivalent networking certifications preferred. Problem Solving: Strong analytical and troubleshooting skills, with a methodical approach to network issue resolution.

to handle installation, troubleshooting, and maintenance of networking equipment, including routers, switches, CCTV, and LAN systems. Install and configure routers, switches, and CCTV systems. Perform LAN setup, maintenance, and support.

Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the companys security team Liaise with vendors and other IT personnel for problem resolution Field visits as and when required.