199 Network Configuration Jobs - Page 7

Dear Candidate, We are hiring an IT Systems Engineer to manage and support enterprise infrastructure, ensuring optimal performance, scalability, and security of IT systems. Key Responsibilities: Install, configure, and maintain servers, networks, and endpoints. Monitor system health and respond to outages or anomalies. Perform upgrades, patch management, and system backups. Enforce security standards and policies across IT assets. Collaborate with other IT teams for project deployments. Required Skills & Qualifications: Experience with Windows/Linux system administration. Strong knowledge of networking (TCP/IP, DNS, DHCP). Familiarity with virtualization (VMware, Hyper-V) and storage systems. Good understanding of security practices and troubleshooting tools. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Install, configure, and maintain desktops, laptops, servers, printers, and other hardware equipment. Troubleshoot and resolve hardware and software issues in a timely manner. Configure and maintain routers, switches, firewalls, and LAN/WAN networks. Required Candidate profile Proven experience as a Hardware & Network Engineer Strong knowledge of computer systems, hardware components, and networking concepts Hands-on experience with LAN/WAN, TCP/IP, DHCP, DNS, etc

Seeking On-site Service Engineers to handle troubleshooting, installation, and servicing of air gauges and mechanical instruments. Must have strong technical understanding and hands-on skills in precision instruments. contact: 9840682273 (Vetrisree) Required Candidate profile Diploma/BE Mechanical Engineer with knowledge of air gauges & mechanical instruments. Skilled in troubleshooting, servicing & client handling. Freshers or 1–2 yrs experience preferred.

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Mandate Skills- GVPN, IP routing, MPLS & Network Configurations Responsibilities Maintaining, administering, upgrading, and troubleshooting network tools and equipment Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc. Ensure SLA are achieved & work proactively to maintain the same. Conduct vulnerability assessments for networks, Servers, applications, and operating systems Conduct network security audits and scanning on a predetermined basis. Compile and track vulnerabilities over time for metrics purposes. Timely upgradation of all the tools used and their related documents like SOP s etc. Desired Skill sets Demonstration of problem-solving skills Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Recruitment: Identify and screen candidates for training programs in telecom network roles. Training Development: Design training content on network architecture, protocols, and real-world telecom scenarios. Training Delivery: Conduct sessions using lectures, hands-on labs, and simulations; coach trainees on core telecom concepts. ISP Training: Provide structured training to partner ISPs on SOPs, network configuration, maintenance practices, and issue resolution. Support Readiness: Prepare candidates for customer-facing support roles through troubleshooting and communication training. Performance Evaluation: Assess learning progress via tests, feedback, and reviews. Continuous Improvement: Update training content based on industry trends and internal feedback.

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai ) Type : Job Code # 251 b)To Apply for above Job Role ( Gandhinagar ) Type : Job Code # 512 c)To Apply for above Job Role ( Kolkata ) Type : Job Code # 543

About the job: Key Responsibilities: 1. Work on learning solutions, installation, and operations & carrying out the same remotely/on-site 2. Resolve technical issues in solutions provided to customers 3. Testing the hardware and identifying errors and issues 4. Feeding proper entries in CRM for all the complaints and their resolutions 5. Work on escalating issues that can not be resolved in time with log analysis and follow-up 6. Work on all the related documentation & knowledge base Note: Preparing daily reports is a must. Time is of the essence, and completion of the job within the stipulated date is of prime importance. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Chennai, Delhi, Ghaziabad, Gurgaon, Hyderabad, Mumbai, Noida, Bangalore only are Computer Science Engineering students Salary: ₹ 2,12,000 - 4,40,000 /year Experience: 1 year(s) Deadline: 2025-07-02 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Cloud Computing, Computer Networking, Networking, MS SQL Server, Computer skills, Network Security, Configuration Management, REST API, SYSTEM ADMINISTRATOR, Cybersecurity, Effective Communication, Internet, Troubleshooting, TestNG, Cloud security, LAN, Network Configuration, Firewall Configuration and Windows Other Requirements: Only those candidates can apply who: 1. Minimum graduate with full-time (in-office) 2. can start early 3. Have relevant skills and interests * Women wanting to start/restart their career can also apply. About Company: Cube Software develops web application telecommunication software such as dialers, voice recording solutions, audio conference bridges, interactive voice response systems, voice mail, fax servers, unified messaging, SMS servers, CRM applications, etc.

At Amazon, were working to be the most customer-centric company on earth. TESS manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights and mining large and diverse data sets. This position will work with directly with business leaders and teams along with various stakeholders to track business goals and initiatives. You will work closely with Business stakeholders to support data-driven decisions and also use broad technical skills to build analytics and reporting capabilities. You will also work closely with product team and tech partners to implement the new automation tools for your program areas and drive system and process improvements. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations - Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver - Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics - Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions - Partner with teams across the business you support and beyond to source, allocate, and coordinate resources - Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order - Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) - Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) - Work with program managers, business leaders and executive team to communicate and impact critical business initiatives - Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects - Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers - Create, communicate, and manage budget for projects - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules

5+ years Proficient experience with AWS Cloud 3+ years' relevant experience working on design cloud Infrastructure solution and cloud account migration Proficient in Cloud Networking and network configuration. Proficient in Terraform for managing Infrastructure as code Proficient in Github and Implementing CI/CD for infrastructure using IaC with Github Actions.

1. Regularly visit customers to provide support (Ensure Digital Screens are running smoothly) 2. Execute all work (repairs, installations, training ) per guidelines Be able and willing to perform emergency call-out services to provide customers with fast and efficient services 3. Responsible for creating Functional and Design Specifications in close cooperation with our customers 4. Maintain technical coordination and a highly responsive service-oriented interface to the customer 5. Coordinate with the Manager of the Field Applications Engineering team to prioritize, set up, perform tests, and provide reports for all applications testing of new and existing products Candidates not having bike or any two wheeler shall not apply

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : SAP BTP Integration SuiteMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure seamless integration of telecommunication network elements.- Manage and maintain configuration across Fulfillment and Assurance.- Support customer activations and configuration adjustments.- Provide technical expertise in network operations.- AWS Route 53, Inbound Resolver- SAP BTP, RISE, S4 HANA Integration- Private DNS server config- Reverse Proxy- Network Administration Certified (CCNA)- AWS Solution Architecture Certified (Professional)- CA/SSL Certificates- VPN- AWS Transit Gateways- AWS Direct Connect- Active Directory / LDAP- Network Administrator with good DNS skills- Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Strong understanding of network configuration and management.- Experience with network integration and lifecycle management.- Hands-on experience in telecommunication network operations.- Knowledge of back office system data records management. Additional Information:- The candidate should have a minimum of 3 years of experience in Cloud Network Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Configure, deploy, and maintain Fortinet firewalls (FortiGate), FortiManager, FortiAnalyzer, and FortiAPs. Monitor network performance and troubleshoot issues related to connectivity, latency, and security. Implement and manage VPNs, intrusion prevention systems (IPS), and web filtering using Fortinet tools. Perform regular firmware upgrades, patch management, and system backups. Collaborate with the cybersecurity team to enforce security policies and respond to incidents. Maintain documentation of network configurations, changes, and procedures. Provide technical support and training to internal teams as needed. Ensure compliance with industry standards and internal security policies. Primary Skills Experience with other security platforms (e.g., Cisco, Palo Alto, Check Point). Familiarity with cloud networking (AWS, Azure) and hybrid environments. Scripting knowledge (Python, Bash) for automation tasks.

About the Role: We are looking for a proactive and detail-oriented Systems Administrator IT Operations to join our team in Mumbai. In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end-user devices, and maintaining a secure and efficient IT environment. Key Responsibilities: Work Mode: Hybrid (Minimum 3 days/week from office) Were looking for a skilled IT System Admin with a strong hands-on approach to: Laptop/Desktop Support Troubleshooting on Mac & Windows systems Expertise with macOS, device setup, and system-level support Support for Microsoft Office and general application issues Basic Network Support Diagnosing connectivity and system access issues Handling basic networking tasks Bonus: Basic understanding of DevOps concepts is a plus! Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks. Manage laptop provisioning, software installation, upgrades, and maintenance. Handle user access management onboarding, offboarding, and role-based access control across systems and tools. Provide support for both Mumbai and Bangalore offices (~1000 users across locations). Support remote teams as well.. Review IT infrastructure and provide improvement recommendations following best practices. Administer both Mac & Windows systems. Perform network administration and troubleshooting. Manage basic email and endpoint security administration. Handle laptop/ desktop/printer setup and maintenance. Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes. Support end-user requests for application installation and issue resolution. Maintain and update service desk tickets and incident logs. Conduct quarterly checkpoint reviews to assess work and adjust scope of work as needed. Maintain accurate IT asset inventory including hardware and software licenses. Work with vendors for hardware procurement, licensing, and support. Ensure compliance with IT policies, audits, and data security protocols. Requirements: Bachelors degree in Computer Science, IT, or related field. Minimum 2 years of experience in IT operations or system administration. Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security. Experience with network configuration, firewalls, VPNs, and IT security. Familiarity with IT ticketing and asset management platforms. Excellent communication and multitasking abilities. Devops is Plus Good to Have: Experience with identity and access management tools (e.g., Okta, Azure AD, Google Workspace Admin). Familiarity with scripting (e.g., PowerShell, Bash) for automation and system management. Exposure to cloud environments such as AWS, GCP, or Azure.

About us: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients Our founders and team members have industry experience and have held senior positions in a wide variety of companies from emerging startups to large Fortune 50 firms and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support You will use email and chat applications to give clients quick answers to simple IT issues For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering Microsoft, Cisco, Linux or similar certification is a plus If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you. Ultimately, you will be a person that our customer's trust They will rely on you to provide timely and accurate solutions to their technical problems. Experience : 2 3 years Shifts: Rotational Shifts Responsibilities Excellent communication skills and ability to discuss and troubleshoot issues with Native English Speakers Efficiently handling incoming voice calls and acting as the first point of contact for service request calls & requisitions through voice support. Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. Provide phone and help desk support for local and off-site users. Provide network troubleshooting and support, as well as end-user software and hardware troubleshooting. Record detailed incident descriptions in the call tracking system and follow up to resolve issues, ensuring customer satisfaction. Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g software developers) Provide prompt and accurate feedback to customers. Refer to the internal database or external resources to provide accurate tech solutions Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Document technical knowledge in the form of notes and manuals Requirements Active Directory/User management/ Troubleshooting Office 365-Outlook Troubleshooting Windows and system application Troubleshooting Knowledge of Technical Terms DNS/DHCP/VPN/Network etc. Knowledge/Experience of Backup tools Knowledge of Ticketing tools and SLA. Knowledge of Server/Network Monitoring Tools Excellent analytical skills, written and verbal communication. Experience as a technical specialist in customer-facing roles Strong task management skills Customer focused with a passion for resolving unique problems Must have on-call support experience International client support experience (Preferred) Basic knowledge of AWS and Linux (Advantage) 24*7 Support (Rotational Night Shift) 5 days working. Voice Support. Perks working at Tech Holding: Learning & Development Opportunities 2 Rotational Week-Off Employee Family Insurance Various type of Leaves (Apart from Casual and Sick Leaves, New Parent Leaves, Marriage Leaves.) Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic If you require accommodation in the application process, please contact our HR

Designation: Hardware Technician Trainee Education: Diploma in CSE / ECE / IT /EEE passed out in 2023 / 2024 / 2025 or BCA computers Job Summary: We are seeking a skilled and detail-oriented Hardware Technician to join our team. The ideal candidate will be responsible for maintaining, troubleshooting, and repairing computer hardware and peripheral devices to ensure the smooth operation of our University. Key Responsibilities: Diagnose and resolve hardware issues, including desktops, laptops, printers, servers, and other peripherals. Perform regular maintenance on hardware systems, ensuring optimal performance and longevity. Assemble, configure, and upgrade hardware components and systems. Install, test, and troubleshoot operating systems and other software on hardware systems. Provide technical support and training to end-users for hardware-related issues. Respond to service requests in a timely manner, ensuring minimal downtime. Maintain accurate records of hardware repairs, upgrades, and inventory. Ensure that hardware systems are compliant with company standards and regulations. Collaborate with IT teams and vendors to procure and maintain hardware resources. Assist in the setup and deployment of new hardware and devices across University. Qualifications and Requirements: Strong understanding of computer hardware, peripherals, and troubleshooting techniques. Proficiency with common hardware diagnostic tools and software. Familiarity with operating systems such as Windows, macOS, and Linux. Good communication and customer service skills. Ability to work independently and as part of a team. Willingness to learn new technology. Strong attention to detail and problem-solving skills.

JD for Customer Support Field Engineer Job title/ Designation: Field Engineer Employment type: Full Time Job Description Job Summary: We are looking to hire a skilled technical support engineer with all technical- related issues for the full time post of field engineer under Customer Support department, who is willing to work remotely, independently and travel pan India. This may include installation of electronics, hardware, diagnosing network and hardware issues. Responsibilities: 1. Responding to technical support tickets. 2. Contacting clients to find out the nature of the technical issue. 3. Act as the first point of contact for clients with issues concerning their equipment's. 4. Diagnosing and troubleshooting hardware issues. 5. Keep track of system issues and adhere to the agreed timeline until an issue is resolved 6. Maintain procedural documents and reports. 7. Follow standard procedures to resolve issues by connecting them to relevant internal departments. 8. Provide prompt, accurate feedback to customers. 9. Ensure proper documentation of all issues. 10. Monitor daily performance of technical systems. 11. Maintaining good client relations. 12. Completing job reports. Desired Candidate Profile: 1. Candidate must be MALE ONLY 2. Highly problem solving skills with good technical and analytical knowledge. 3. Candidate must be proficient with his local language and Hindi (should know how to understand and speak) 4. Must have adaptive nature and good nature: Must be expert in soft skill. 5. Must be physically fit as Job may require heavy lifting and tower climbing. 6. Must have basic soldering skills. Key Skills: Good in Communication Work Experience: 1-3years Educational Qualification: DIPLOMA, ITI or with relevant experience

We are Organizing a walk-in Drive at Pune Location. Please find details below: Date- 31-May-25 Skill Ansible Admin Network Admin Service Desk Windows Administrator Microsoft O365 VMware Administrator Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

Job Summary: We are seeking a highly skilled and motivated Executive Infrastructure Engineer to join our dynamic IT team. The ideal candidate will possess deep expertise in networking solutions, CCTV, IP base Camera installation and the Linux/Ubuntu operating system, with a strong background in technical support and customer service & engineering. Key Responsibilities: Design, implement, and maintain robust and scalable infrastructure and network solutions. Provide Level 2 and Level 3 technical support for hardware, networking, and OS-level issues. Administer and troubleshoot Ubuntu Linux servers and workstations. Work closely with clients to diagnose and resolve infrastructure-related issues. Ensure high availability and performance of systems and services. Perform regular system updates, patch management, and backup strategies. Provide on-site support when necessary, including client visits. Required Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 35 years of experience in infrastructure engineering, networking, and technical support. Expertise in networking solutions (LAN, WAN, firewalls, switches, routing protocols, VPN, etc.). Hands-on experience with Ubuntu/Linux server and desktop environments. Strong problem-solving skills with a customer-focused mindset. Excellent communication skills and ability to work independently and within a team. Proven track record in customer service and support engineering roles.

Job Opening: Laptop Repair Engineer Freshers (EEE / EC Diploma) Location: Peenya, Bengaluru Experience: 0 3 Year (Freshers Welcome!) Qualification: Diploma in EEE / EC Role: Laptop Hardware & Chip-Level Technician Type: Full-time | Immediate Joining Preferred Salary: 18,000 per month (for Freshers) Key Responsibilities: Diagnose and repair hardware issues in laptops and desktops Perform chip-level troubleshooting (training will be provided) Replace or repair faulty components (RAM, hard disk, keyboard, display, motherboard, etc.) Collaborate with the service and support teams to ensure quick turnaround Who Can Apply: Diploma holders in Electronics & Communication (EC) or Electrical & Electronics (EEE) Good understanding of electronic components and circuits Eagerness to learn laptop servicing and chip-level repairs Willingness to work on-site in Bengaluru Start Your Tech Career Today! If you're a fresher with a passion for electronics and hands-on work, this is the perfect opportunity to grow with us. Apply Now or send your resume to [shreyas.s@sahi.ai] For inquiries, contact us at [+91 966 332 8495]

We’re looking for a technically skilled Field Network Engineer to deploy and support our AI-powered edge analytics platform at industrial client locations. You will be the critical bridge between our platform and customer OT/IT environment. Required Candidate profile Installvalidateedgenodes.IntegratewithHMIs,controlsystems,historians.WorkwithOPCUA,DAModbus,BACnet.ConfiguredatapipelinesviaRESTAPIs,WebSockets,gRPC.CoordinateITOTteamsforcertsAPIkeys.network document

We’re looking for a technically skilled Field Network Engineer to deploy and support our AI-powered edge analytics platform at industrial client locations. You will be the critical bridge between our platform and customer OT/IT environment. Required Candidate profile Installvalidateedgenodes.IntegratewithHMIs,controlsystems,historians.WorkwithOPCUA,DAModbus,BACnet.ConfiguredatapipelinesviaRESTAPIs,WebSockets,gRPC.CoordinateITOTteamsforcertsAPIkeys.network document

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai ) Type : Job Code # 251 b)To Apply for above Job Role ( Gandhinagar ) Type : Job Code # 512 c)To Apply for above Job Role ( Kolkata ) Type : Job Code # 543

Exp on Firewall, Router & Switches config is must Knowledge on Firewall, Server Load Balancers & Link Load Balancer config is mand Exp in VLAN config VXLAN config on ASIC switches Exp with monitoring, network diagnostic & network analytics tools Required Candidate profile CCNP/ CCNA cert will get added advantage. 8 yrs. exp as Network Admin Exp with monitoring, network diagnostic & network analytics tools Understanding of network protocols (IPSEC, HSRP, BGP, OSPF)

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Network configuration. Experience5-8 Years.