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1.0 - 5.0 years
1 - 1 Lacs
pune
Work from Office
Responsibilities: * Design, install, maintain computer hardware systems. * Manage counter sales & customer support. Retail Counter (B2C) sales executive required for Computer store. Shall have knowledge of : Computer parts & accessories ,Laptop.
Posted 3 weeks ago
3.0 - 8.0 years
1 - 1 Lacs
jamshedpur
Work from Office
Responsibilities: Configure IP addresses & VLANs Install, configure & maintain CCTV systems Troubleshoot network issues on LAN Collaborate with IT team for network support Lay cables, set up routers & printers
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
surat
Work from Office
Call center agent will be helping customers who needs help remotely to install and configure cloud based phone system , Wireless Internet, KIOSK, and other devices that require internet connectivity. Required Candidate profile Candidate must have basic computer trouble shooting skill with networking, TCP IP knowledge, CCNA Hardware such as MODEM, Router, network switch, wireless access point configuration knowledge
Posted 4 weeks ago
2.0 - 5.0 years
6 - 15 Lacs
gurugram
Work from Office
Role Description : As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Responsible for solving customers technical queries and assist customers with Hardware and Software issues ? Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e. software, hardware and client specific applications). ? Diagnose and troubleshoot technical issues, including account setup and network configuration, password reset ? Provide remote support to customers using remote assistance tools ? Ask customers targeted questions to quickly understand the root of the problem ? Track computer system issues through to resolution, within agreed time limits ? Respond to incoming telephone calls, voicemail, web-submissions, emails and/or chat for assistance from users experiencing problems. ? Properly escalate unresolved issues to appropriate team. ? Strive to meet or exceed all SLA goals. ? Refer to internal database or external resources to provide accurate tech solutions. Technical Skills : Excellent problem solving & communication skills ? Ability to learn and apply technical information in a fast-paced, demanding work environment. ? Effective listening and probing skills. ? Ability to diagnose and troubleshoot basic technical issues ? Ability to provide step-by-step technical help, both written and verbal ? Hands-on experience with Windows/Mac OS environments ? Knowledge in Microsoft Office (i.e. Word, Excel, PowerPoint, Access) ? Good understanding of computer systems, mobile devices and other tech products ? Flexibility to accommodate Help Desks hours of operation, 24 hours a day, seven days-a-week, including holidays. ? Flexible and open to odd hour shifts i.e. US shift timings. ? Ability to handle a large call volume. ? Ability to multi-task. Qualifications BCA/ B.Sc Degree in IT or Computer Science from a reputed university. Good to have internship experience in tech support & hands-on experience with Windows/Mac OS environments
Posted 4 weeks ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Network Engineering Planning and Deployment Solution, Network Security OperationsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of essential applications and services. Roles & Responsibilities:"To handle 24/7 Network Operations as per shift timings including week end support. To take ready ownership of incidents assigned to the queue in Service Now.To perform Level 1 troubleshooting readily and update the tickets in timely mannerPass on the tickets / incident details to the next level of escalation within the SLA.Develop and provide trend data and analysis on various reporting within the team.Participate in client and service management reporting as required.- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve application issues.- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Develop and maintain technical documentation for support processes.- Implement and monitor application performance metrics.- Assist in the deployment and configuration of enterprise network solutions. Professional & Technical Skills: "Good knowledge and troubleshooting experience of MPLS, BGP, MP-BGP,OSPF,GRE and IP Sec tunnels, QoS,Nexus/Switching conceptsBasic knowledge and troubleshooting experience of Firewalls (Cisco, Juniper, Fortinet), VPN Technologies.Experience in troubleshooting issues on large enteprise networks.Understanding of ITIL framework and processes. Working knowledge of Service NowExposure to various Network Management Tools (HP, Splunk etc)." - Must To Have Skills: "The candidate should have experience in troubleshooting issues on large enteprise networks.Strong analytical and communication skills (written / oral) required.Excellent time management skills and strong attention to detailBasic skills in MS Excel / MS Power Point Tasks "Proficiency in Enterprise Network Operations.- Good To Have Skills: Experience with Network Engineering Planning and Deployment Solution, Network Security Operations.- Strong understanding of network protocols and technologies.- Knowledge of network monitoring and troubleshooting tools.- Experience in network configuration and optimization.- Ability to analyze and interpret network traffic patterns. Additional Information:Bachelor's Degree or higher in Science/Computer Science /Electronics or any other relevant field. CCNA/CCNP certification will be an advantage.- The candidate should have a minimum of 3 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
mumbai
Work from Office
Managing IT infrastructure & other tasks Installing & troubleshooting computer networks and systems Website support and maintenance Managing Data backup, Data safety and security Repairs and maintenance Advertising on social media, job portals Health insurance Performance bonus Leave encashment Gratuity Maternity leaves Job/soft skill training Maternity policy Maternity benefits in mediclaim policy House rent allowance Travel allowance
Posted 4 weeks ago
0.0 - 4.0 years
0 Lacs
punjab
On-site
As a Network Engineering Intern at Brucode Technologies Pvt. Ltd., you will be an integral part of our IT infrastructure team. Your role will involve assisting in network configuration, maintenance, troubleshooting, and documentation, providing you with invaluable hands-on experience in working with real-world network systems. Your responsibilities will include configuring and maintaining network devices like routers, switches, and firewalls, monitoring network performance, troubleshooting issues under supervision, implementing network security measures, documenting network configurations and procedures, and collaborating with team members to ensure reliable and efficient network operations. Additionally, you will be expected to stay updated with networking trends and best practices. To excel in this role, you should have a minimum of 6 months of prior internship or project experience in network engineering, a basic understanding of networking protocols such as TCP/IP, DNS, DHCP, etc., familiarity with routing, switching, and common network tools, strong analytical and problem-solving skills, good communication and teamwork abilities, and the willingness to relocate to Mohali. At Brucode Technologies, we offer you the opportunity to work with a skilled and passionate team, a learning environment with exposure to real-time projects, a pathway to full-time employment based on performance, and a supportive and innovative workplace culture. If you are interested in this position, please send your resume to tulika.patra@brucode.com. For further details, you may contact 7009008105. This is a full-time internship position with the possibility of permanent employment and is suitable for freshers who are willing to relocate to Mohali. A diploma is preferred for education, proficiency in English is required, and day shift availability is a must. If you are reliable in commuting or planning to relocate before starting work in Mohali, Punjab, and meet the above qualifications, we encourage you to apply for this exciting opportunity to kickstart your career in network engineering with Brucode Technologies Pvt. Ltd.,
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a network deployment manager at Comcast, you will be responsible for network site planning, equipment deployment planning, deployment management, and basic design of network instances. Your main duties will include completing network deployment, managing contract teams, provisioning and supporting wireless and Ethernet transport regional networks serving residential and commercial customers. You will also be required to respond to network incidents, determine the resources needed for correction, and either correct the issue or lead the team involved in resolving the incident. With your in-depth experience, knowledge, and skills in this discipline, you will usually determine your own work priorities and act as a resource for colleagues with less experience. Your core responsibilities will include: - Developing practices and procedures for network installation, maintenance, and operation - Developing and implementing test and acceptance criteria for network elements - Scheduling equipment activations, customer-affecting network maintenance, developing documents for network users, and meeting with potential customers to design solutions - Exercising judgment during incident management, site design, network configuration, and network activation to ensure efficient use of funds and time - Designing network site planning for multiple regional network sites - Representing Regional Company interests with providers to ensure timely delivery of circuits - Developing and maintaining network element documentation and inventory, including appropriate inventory of network spare equipment for rapid restoration - Ordering, tracking, and reporting on all internal and external wired and wireless connection activation activities - Developing cost proposal documents - Consistently exercising independent judgment and discretion in matters of significance - Working nights and weekends, variable schedules, and overtime as necessary - Performing any other duties and responsibilities as assigned At Comcast, we value individuals who understand our Operating Principles, prioritize the customer experience, are knowledgeable about our technology and products, work well in teams, actively contribute to the Net Promoter System, drive results and growth, respect and promote inclusion & diversity, and prioritize doing what's right for each other, our customers, investors, and communities. Please note that this job requires a Bachelor's Degree. However, Comcast may also consider applicants who hold a combination of coursework and experience or have extensive related professional experience. The ideal candidate should have 5-7 years of relevant work experience. This job description is intended to provide a general overview of the duties and responsibilities associated with this role. It is not meant to be an exhaustive list of all tasks.,
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
Join our Team We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of "Create, Sustain, and Evolve" within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact on global technology standards and help shape future innovation in our industry. What you will do: - Develop and maintain automated solutions. - Guide and support a team providing domain expertise. - Contribute to the improvement of recovery processes. - Actively take part in the full cycle of service delivery methodologies. - Perform complex change analyses and support the execution thereof. - Develop and implement strategies for improving the customer experience. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation. - Network Level Competence. - Cross-Domain Solutions. - Capacity Management. - Managing Business Innovation and Simplification. - Lifecycle Management. - Network Configuration And Change Management. - MS TOP. - Customer Experience Improvement. - Business Requirements. - Network Diagnostics. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - System Configuration. - System Administration.,
Posted 1 month ago
3.0 - 4.0 years
0 - 0 Lacs
gurugram
On-site
Job Title: Lead It Infrastructure Engineer Company: AcuityTech Location: Udyog Vihar Phase 4, Gurugram, Haryana Work Type: Full-Time | Permanent | in-Office Working Hours: Monday to Friday, 12:00 PM 9:00 PM Job Summary AcuityTech is looking for an experienced Lead It Infrastructure Engineer to design, implement, and manage a secure and scalable It infrastructure for ~450 in-office users. The role involves complete ownership of servers, networks, firewalls, Vpns, and It security, ensuring high uptime and alignment with organizational goals. Key Responsibilities Plan, design, and deploy end-to-end It infrastructure for in-office operations. Install and manage on-premise Windows-based servers and configure remote desktop access. Set up and maintain Lan/Wan, enterprise-grade Wi-Fi networks, and firewalls. Implement and manage Vpn solutions for secure remote access. Enforce role-based access controls and It security protocols. Monitor performance and ensure 99.9% uptime for core systems. Maintain detailed documentation of configurations and policies. Collaborate with Operations, Hr, and Leadership teams to meet organizational needs. Stay updated on latest network architecture, security, and It governance best practices. Qualifications & Skills Bachelors degree in Computer Science, Information Technology, or related field. Minimum 4 years of proven experience in It infrastructure deployment & system administration. Hands-on expertise in: Windows Server setup & remote desktop configuration Lan/Wan, firewalls, Vpns, Wi-Fi, endpoint security Role-based access control and system-level security Strong troubleshooting and problem-solving skills. Excellent communication and documentation abilities. Preferred Certifications: CompTia Network+ / Security+ Cisco Certified Network Associate (ccna) Microsoft Certified: Windows Server / Azure Administrator Associate Performance Expectations Complete full It infrastructure setup within 6090 days . Maintain 99.9% system uptime . Implement secure remote access protocols within standards. Deliver complete documentation and access policies within 3 weeks . Ensure timely issue resolution within agreed Slas. What We Offer Competitive salary based on skills & experience. 5-day work week (MondayFriday). Fixed working hours (12:00 PM 9:00 PM). Opportunity to lead It operations in a high-growth environment. Collaborative culture that values initiative and innovation. Why Join Us This is a greenfield opportunity to lead the It infrastructure setup from scratch, with complete ownership and the ability to directly impact operational efficiency. As we scale, the role can evolve into a leadership position with team management responsibilities.
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
The role of Assistant Manager/Manager IT Infrastructure & Network Operations based in Noida Sector 63 requires an experienced IT and Networking professional to oversee, maintain, and enhance the IT infrastructure. The ideal candidate should possess strong expertise in network configuration, security, troubleshooting, and system administration to ensure high availability and secure operations. As the Assistant Manager/Manager IT Infrastructure & Network Operations, your key responsibilities will include maintaining and administering computer networks and related computing environments, providing L3-level network and service assurance support for enterprise networks, troubleshooting and resolving technical issues across hardware, software, and network domains, managing systems security, configuring and managing networking devices, and collaborating with IT, operations, and security teams to align infrastructure with business requirements. The successful candidate should have a minimum of 5 years of proven experience as a System Administrator or Network Engineer. Strong knowledge of network infrastructure, experience with Cisco, Meraki, Check Point, and firewall protocols, hands-on experience in cloud networking and virtualization platforms, proficiency with Linux and Windows OS/server environments, knowledge of infrastructure services such as Active Directory, DNS, DHCP, and Group Policies, and experience with email systems are required. If you have a strong problem-solving mindset, analytical skills, and excellent troubleshooting abilities, we encourage you to apply for the Assistant Manager/Manager IT Infrastructure & Network Operations role.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an Apigee X Architect, you will be responsible for designing and implementing API management solutions using the Apigee platform. Your role will involve collaborating closely with clients to facilitate the migration from older versions of Apigee to Apigee X while ensuring seamless integration and optimal performance. Your key responsibilities will include: - Architectural Design: Developing and guiding Apigee implementations with a focus on API security, traffic management, and reliability. - Client Interaction: Working directly with clients to explain architectural considerations and differences between various Apigee versions. - Proxy Development: Designing effective proxies and shared flows in adherence to best practices. - Platform Operations: Implementing and operating Apigee platforms, encompassing installation, automation, and CI/CD integration. - Mentorship: Providing mentorship and guidance to other consultants in resolving complex Apigee challenges. To excel in this role, you will need: - Extensive experience with various Apigee platforms such as Edge Cloud, OPDK, Hybrid, and X. - Proficiency in Apigee proxy development and network configuration. - Familiarity with Google Cloud Platform and Apigee components like Cassandra, nginx routers, and Kubernetes. - Strong communication skills and prior experience in client-facing consulting roles. - Knowledge of API security, particularly OAuth and secure API development. - A Bachelor's degree in computer science or a related field, or equivalent practical experience. Preferred qualifications for this position include certification in Apigee API Management or Google Cloud Platform.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
noida, uttar pradesh
On-site
The job is located in Noida, Uttar Pradesh with a salary of 1.2 Lakhs per annum (CTC) minimum after the training period, with a performance-based bonus on top. The training period lasts for 3 months and is free for all freshers, with no fees to be paid by the candidates. During this training period, no salary or stipend will be provided by the organization. The minimum service agreement for this position is 2 years. The organization is a small startup firm that focuses on delivering high-quality work for international clients, based in Noida, Uttar Pradesh. The job role involves working on building a disruptive, high-end, pan-India eCommerce website. Candidates will be expected to work on various areas including Website Development (PHP, MySQL), Advanced WordPress, HTML5, CSS3, Javascript, Bootstrap, API-based Integrations, Software Architecture, Service-Oriented Architecture (SOA) and Microservices, Android/iOS/Hybrid Mobile App Development, Cybersecurity, Big Data, Hadoop, Containerization using Docker, Kubernetes, Automated Software, Quality Assurance, and more. The organization is looking for highly motivated individuals with excellent technical skills who can work under pressure. The training mode will include theory, class discussions, hands-on experience, and exposure to live projects. Projects will involve PHP-based solutions, WordPress-based solutions, open-source solutions, database solutions, packaged solutions, mobile app development, API/REST/SOAP-based solutions, Java/J2EE, CRM solutions, SOA solutions, Oracle products, Salesforce.com, rules automation, policy formulation solutions, server and network configuration, infrastructure installation, configuration & maintenance, blog writing, content creation, search engine optimization (SEO/SMO), and more. The job is based at Triple One Group, Sector 83, Noida, Uttar Pradesh. The qualifications/eligibility requirements for this position include MCA/B.Tech/BE with a focus on computer programming, along with excellent English speaking and written skills. The selection process involves resume-based screening, phone-based screening, a written exam, and a personal interview. The training includes working on live industry projects and the positions are limited and filled on a first-come, first-serve basis. Once the required number of freshers are hired, the training position will be closed. The decision of the management is final in all respects.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
Join our Team We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of "Create, Sustain, and Evolve" within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact on global technology standards and help shape future innovation in our industry. What you will do: - Develop and maintain automated solutions. - Guide and support a team providing domain expertise. - Contribute to the improvement of recovery processes. - Actively take part in the full cycle of service delivery methodologies. - Perform complex change analyses and support the execution thereof. - Develop and implement strategies for improving the customer experience. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation. - Network Level Competence. - Cross-Domain Solutions. - Capacity Management. - Managing Business Innovation and Simplification. - Lifecycle Management. - Network Configuration And Change Management. - MS TOP. - Customer Experience Improvement. - Business Requirements. - Network Diagnostics. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - System Configuration. - System Administration.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
panchkula, haryana
On-site
You are invited to join Wing Global IT Services Pvt Ltd. as a Network Engineer / Jr. Network Engineer at our Panchkula location. Wing Global IT Services Pvt Ltd. exclusively serves US clients and is dedicated to delivering top-notch IT services. As a Network Engineer / Jr. Network Engineer, your responsibilities will include monitoring, troubleshooting, and resolving server and network issues. You will collaborate with internal and external stakeholders to identify and solve problems efficiently. It is essential to document information accurately in the Trouble Ticket system for effective communication within the team. Meeting SLAs and maintaining the quality expectations of Platform Operations are crucial aspects of this role. Additionally, you will be responsible for ensuring the precision of Platform Operations procedures and documents. You should be adept at diagnosing network issues and working towards their resolution promptly. Handling multiple tasks simultaneously with minimal supervision and low escalation level is expected. As a representative of Platform Operations during phone incidents, you will play a key role in resolving technical challenges. Your proficiency in Client systems will be instrumental in day-to-day troubleshooting activities. Maintaining an advanced understanding of Client systems, including VLAN, Switch Configuration, FortiGate Firewall, Routers, Switches, and BGP, is essential for this position. Required Qualifications: - Knowledge of data center environment - Proficiency in Storage/Server/Cisco & HP Switches, routers, and FortiGate firewall configuration and troubleshooting - Understanding of WAN/LAN/Ill - Familiarity with RAID/idrac/ilo - Experience in mounting servers in racks - Competence in Linux and Windows server OS installation and network configuration This is a full-time position based in Panchkula. The benefits package includes health insurance, leave encashment, and Provident Fund. The work schedule involves night shifts and US shifts with the opportunity for performance bonuses. If you are ready to take on this exciting role, you must be willing to commute or relocate to Panchkula, Haryana, before starting work. Join our dynamic team at Wing Global IT Services Pvt Ltd. and contribute to our mission of delivering exceptional IT services to our esteemed US clients.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Cloud Network Engineer, you will be responsible for designing, implementing, and maintaining complex cloud network infrastructure across various cloud providers like AWS, Azure, and GCP. Your role will involve ensuring the security, scalability, and reliability of our cloud network environment. Your key responsibilities will include designing, implementing, and maintaining cloud network infrastructure across AWS, Azure, and GCP, which includes VPCs, subnets, firewalls, load balancers, and VPNs. You will also be involved in developing and implementing automation scripts and tools for network deployment, configuration, and management. Collaborating with security teams to implement and maintain network security best practices will be crucial. In addition, you will monitor network performance, identify bottlenecks, and optimize network configurations for optimal performance and cost-efficiency. Troubleshooting and resolving complex network issues, escalating to vendors or internal teams when necessary, will also be part of your responsibilities. Staying updated on the latest cloud networking technologies and trends is essential. Furthermore, you will mentor junior network engineers, provide technical guidance, and participate in an on-call rotation to support critical network issues. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 8+ years of experience in network engineering, with at least 5+ years in cloud networking (AWS, Azure, or GCP). - Strong understanding of networking protocols and technologies such as TCP/IP, DNS, DHCP, BGP, and OSPF. - Experience with network automation tools like Terraform, Ansible, or CloudFormation. - Familiarity with network monitoring tools like Datadog, Splunk, or Prometheus. - Strong problem-solving and troubleshooting skills. - Excellent communication and collaboration skills. Bonus Points: - Experience with container networking, e.g., Kubernetes. - Familiarity with network security tools and technologies like firewalls and intrusion detection systems. - Industry certifications such as AWS Certified Advanced Networking - Specialty, Azure Solutions Architect Expert, or Google Cloud Certified Professional Cloud Network Engineer.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Job Description: TechXchange Global Technologies LLC is dedicated to innovation and digital transformation, assisting clients in utilizing cutting-edge technologies to future-proof their business models. Our focus is on developing customized solutions to address specific client requirements, while delivering top-notch services through close collaboration with our clients. We are committed to nurturing trusted partnerships in all our business endeavors. We are currently seeking a full-time hybrid role for a Cisco Certified Internetwork Expert, with the opportunity for relocation to UAE, Saudi Arabia, Oman, Qatar, or Bahrain. The ideal candidate, based in India or UAE, should be prepared for relocation and will have the flexibility of working partly from home. The primary responsibilities of this role include designing, implementing, and supporting complex networking solutions. Daily tasks will involve network configuration and troubleshooting, performance tuning, implementing security measures, and creating detailed documentation. Moreover, the candidate will be expected to deliver proactive and responsive technical support and training to clients and team members. Qualifications: - Profound expertise in network design, implementation, and troubleshooting - Previous experience in performance tuning and implementing security measures - Proficiency in network configuration, particularly router and switch configuration - Capability to generate detailed documentation and offer technical support - Strong communication and interpersonal skills - Ability to work autonomously and collaboratively in a hybrid work setting - Mandatory possession of Cisco Certified Internetwork Expert (CCIE) certification - A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Join our team at TechXchange Global Technologies LLC and be a part of our innovative and client-focused approach to cutting-edge technology solutions.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
tiruchirappalli, tamil nadu
On-site
As a Network Administrator, your primary responsibility will be to monitor and maintain computer networks such as LAN, WAN, VPN, and WLAN, along with related systems. You will troubleshoot and resolve network issues, hardware failures, and connectivity problems to ensure uninterrupted network operations. Additionally, you will be responsible for installing, configuring, and supporting network hardware and software, which includes routers, switches, firewalls, and wireless access points. Your role will involve responding to user inquiries and providing technical support for network-related incidents and service requests, thereby ensuring a smooth user experience. Routine network maintenance and upgrades will be part of your duties to enhance network performance and reliability. You will play a crucial role in ensuring network security by implementing best practices and responding to cybersecurity incidents promptly. Documenting network configurations, changes, and procedures will be essential for maintaining accurate records. Collaboration with system administrators and other IT staff members will be necessary to address infrastructure needs effectively. Monitoring network performance, generating reports on usage, and system uptime analysis will be vital tasks to ensure optimal network efficiency. Additionally, you will assist in disaster recovery planning and backup processes to mitigate potential risks effectively. This is a full-time position with benefits including health insurance, paid sick time, and Provident Fund. The work schedule is during day shifts from Monday to Friday.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
gautam buddha nagar, uttar pradesh
On-site
The ideal candidate for this position should have 5-7 years of experience with the following skill set: - Experience with network configuration and management including VLANs, Switch Configuration, Gateways, and Firewalls. - Hands-on experience with Oracle/Netapp or any storage systems. - Proficiency in Linux servers and system administration, specifically Ubuntu, Debian, and Pxe installation of Linux machines. As a member of the team, your roles and responsibilities will include: - Demonstrating proficiency in communication, both verbal and written, in English. - Utilizing hands-on experience with Cfengine or Chef. - Patching Linux devices and managing Oracle/Netapp or any storage systems. - Serving as an escalation point for technical assistance and troubleshooting technical requests. - Developing automation and documentation for recurring technical issues. - Working with various scripting languages such as bash and python. - Recording resolution details in the ticketing system and ensuring satisfactory resolution with employees. - Staying updated on IT services available to employees and providing accurate information. - Escalating feedback and suggestions to the IT Manager and proposing procedural or technical improvements. - Improving technical knowledge through training and research. - Assisting senior IT personnel with system administration tasks including software and hardware installation, debugging, maintenance, and upgrades. The salary for this position is negotiable and there is no bar for the right candidate. The location for this role is Noida.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a MongoDB Administrator, your primary responsibility will be configuring and maintaining MongoDB instances. This includes setting up servers, configuring networks, and ensuring security settings are up to date. You will also be tasked with creating, managing, and assigning user roles and permissions to maintain proper access control within the system. In terms of security, your role will involve implementing and managing security measures like encryption, authentication, and authorization to safeguard sensitive data stored in the database. Furthermore, you will be responsible for monitoring database performance, identifying any bottlenecks, and implementing optimization strategies to guarantee high availability and responsiveness. Your duties will also include developing and executing backup and recovery procedures to prevent data loss or corruption, as well as performing data migrations between different MongoDB deployments or databases. Efficient indexing strategies will need to be designed and implemented by you to optimize query performance. Additionally, you will monitor MongoDB deployments for errors, performance issues, and other potential problems. You will be required to use diagnostic tools to troubleshoot and resolve any issues that arise. Maintaining clear and comprehensive documentation of the database setup, architecture, and procedures will be essential. Lastly, your role will involve configuring and managing replica sets and sharded clusters to ensure high availability and scalability of the MongoDB infrastructure. Your expertise in deployment and scalability will be crucial in maintaining a robust and efficient MongoDB environment.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be joining our world-class team at Ericsson as an experienced Technical Authority Expert to contribute to the future of managed services delivery through the Ericsson Operations Engine. Your role will involve the full cycle of "Create, Sustain, and Evolve" within your respective domains, offering dynamic opportunities for professional growth. As a technology leader, you will play a crucial role in developing and maintaining automated solutions, analyzing business requirements, and implementing improvements to enhance recovery processes. This position presents an excellent opportunity for a technical expert to influence global technology standards and drive future innovation in the industry. Your responsibilities will include developing and maintaining automated solutions, providing domain expertise to guide and support a team, contributing to the enhancement of recovery processes, actively participating in service delivery methodologies, conducting complex change analyses, and implementing strategies to improve the customer experience. The skills you bring to this role are proficiency in Ericsson Operations Engine - Mode Of Operations, a solid understanding of Automation, competence in Network Level, expertise in Cross-Domain Solutions, experience in Capacity Management, familiarity with Managing Business Innovation and Simplification, knowledge of Lifecycle Management, skills in Network Configuration And Change Management, proficiency in MS TOP, a focus on Customer Experience Improvement, understanding of Business Requirements, expertise in Network Diagnostics, familiarity with Work Level Agreement (WLA) and Service Level Agreement (SLA), experience in System Configuration, and proficiency in System Administration.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
As a Lead - Customer Support (L3 Technical Network Support) based in Pune, India, you will play a crucial role in providing advanced network support while leading and mentoring a team of L1 and L2 network engineers in the NOC. With 7-10 years of experience in network support, including 3-5 years in a leadership or senior technical role, you will be responsible for various key aspects of network operations. Your primary responsibilities will include team leadership and mentoring, where you will develop and deliver training programs to enhance team skills, conduct performance evaluations, and provide regular feedback to the team. You will also be involved in resolving high-level network issues related to routing, switching, firewalls, and VPNs, as well as analyzing and addressing network performance and reliability challenges. As the escalation point for critical incidents and outages, you will conduct root cause analysis and implement long-term solutions, collaborating with cross-functional teams to resolve comprehensive issues. Additionally, you will develop procedures for handling critical network escalations, coordinate with senior management and stakeholders for unresolved issues, and monitor and document lessons learned from escalations for process improvements. In terms of NOC operations management, you will ensure efficient day-to-day operations, maintain high service availability, manage operational procedures for effective monitoring and incident response, and adhere to SLAs and operational standards. You will also assist in network architecture planning, infrastructure upgrades, and capacity planning, while evaluating and recommending performance, security, and scalability improvements. Your role will also involve maintaining accurate documentation of network configurations and troubleshooting steps, preparing detailed reports on network performance, escalations, and resolutions, and ensuring compliance with internal and external documentation standards. Effective communication of network issues, escalations, and resolutions to customers and stakeholders, along with managing relationships with vendors and service providers, will be key aspects of your responsibilities. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with relevant certifications such as CCNA, CCNP, CCIE, or equivalent. Strong technical skillsets in networking technologies, network security concepts, and network devices from vendors like Cisco, Juniper, and Fortinet are essential, along with excellent leadership, problem-solving, and communication skills. In return, you can expect a competitive salary, performance-based incentives, comprehensive health insurance, and other employee benefits, along with opportunities for career advancement, professional development, and a collaborative work environment that fosters growth and learning.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
The role of a Network Support Engineer is essential in maintaining a robust and reliable network infrastructure within an organization. Your main responsibilities will include analyzing, testing, and resolving network issues to minimize downtime and optimize performance. You will also be responsible for configuring and optimizing network devices such as routers, switches, and firewalls, as well as implementing security measures to protect network data and systems. Additionally, you will provide technical support to users, collaborate with other IT teams and vendors, and ensure smooth network operations through monitoring and performance analysis. Staying updated with the latest network technologies and industry trends is crucial to maintaining a secure and efficient network infrastructure. Furthermore, you will be required to create and maintain accurate documentation of network configurations and procedures. To excel in this role, you must possess a strong understanding of network protocols, hardware, and operating systems. Excellent troubleshooting, communication, problem-solving, and organizational skills are also essential. Working collaboratively with others to achieve common goals is key to success in this position. Overall, as a Network Support Engineer, you play a vital role in bridging the technical aspects of the network with the end-users, ensuring the network runs smoothly and securely to support the organization's operations. This role is open for freshers and Tamil-speaking candidates for a Tamil voice process. This is a full-time, permanent position with benefits including health insurance and provident fund. The working hours are during the day, from Monday to Friday, at the specified in-person work location.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a leading provider of comprehensive human resource services in India, Viraaj HR Solutions is dedicated to empowering organizations by connecting them with the best talents in the industry. Our mission revolves around fostering a culture of respect, integrity, and collaboration, ensuring that both our clients and candidates thrive in a supportive environment. We are committed to tailoring recruitment strategies to meet the unique needs of each business, thereby driving success effectively. In this role, you will be responsible for managing and administering Microsoft Intune and SCCM environments. Your duties will include designing and executing software deployment strategies, offering expert guidance on Windows operating systems and troubleshooting, configuring and maintaining group policies for optimal system performance, overseeing endpoint security measures and compliance protocols, collaborating with IT teams to enhance system performance and reliability, conducting regular system audits and assessments, providing technical support to end-users regarding software issues, implementing data backup and recovery solutions, monitoring system performance, conducting necessary upgrades, documenting system configurations and operational procedures, assisting in the development of IT policies and procedures, coordinating with vendors to resolve complex technical issues, training and mentoring junior staff on best practices and new technologies, and ensuring the integrity and security of company data. To excel in this role, you should have proven experience as an Intune and SCCM Subject Matter Expert, a strong understanding of Windows OS and troubleshooting techniques, experience in network configuration and management, familiarity with Active Directory and Group Policy management, solid experience with endpoint security solutions, knowledge of data backup and recovery procedures, excellent problem-solving and analytical skills, strong communication and interpersonal abilities, the ability to work independently and within a team, relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate (preferred), experience with the ITIL framework (preferred), knowledge of cloud services (advantageous), the ability to manage multiple tasks and priorities effectively, being detail-oriented with strong organizational skills, and a proactive approach to learning and development. This is an on-site position based in India, and candidates should be prepared to work in a dynamic office environment.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
bhubaneswar
On-site
As a Project Coordinator, you will play a crucial role in managing projects and coordinating the purchase of hardware equipment. Your responsibilities will include: - Screening the technical scope of work & Bill of Material in accordance with RFP requirements. - Understanding and documenting the exact requirements from the sales team and customers. - Conducting site surveys to architect solutions, prepare Bill of Materials, and provide budgetary quotes to the bidding team. - Organizing project kick-off meetings with relevant teams and customers to finalize the scope of work. - Collaborating with vendors for installation, commissioning, testing, and project management activities. - Coordinating with Procurement team and OEM for timely purchase and delivery of materials and services. - Installing and configuring hardware and software to meet project needs. - Ensuring maximum security of servers by implementing access control measures. - Troubleshooting network faults and performing regular maintenance tasks. - Managing user access by creating and updating login credentials. - Providing technical support and maintaining network connectivity. - Documenting network configurations for future reference. - Conducting vendor performance assessments and network design testing. - Identifying and resolving network issues, escalating problems to vendors when necessary. - Updating networking documents with reviewed changes. - Prioritizing tasks and managing ticket queues efficiently. - Keeping records of hardware and software used in network systems. - Installing and configuring various network devices such as access points, routers, switches, firewalls, and CCTV cameras. This is a full-time position with day shift workdays and requires weekend availability. The preferred educational qualification is a Bachelor's degree, and candidates with at least 1 year of relevant work experience will be given preference. The role is based on-site, requiring in-person work at the designated location.,
Posted 1 month ago
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