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0.0 - 1.0 years

2 - 3 Lacs

Jalandhar, Mohali

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1. Regularly visit customers to provide support (Ensure Digital Screens are running smoothly) 2. Execute all work (repairs, installations, training ) per guidelines Be able and willing to perform emergency call-out services to provide customers with fast and efficient services 3. Responsible for creating Functional and Design Specifications in close cooperation with our customers 4. Maintain technical coordination and a highly responsive service-oriented interface to the customer 5. Coordinate with the Manager of the Field Applications Engineering team to prioritize, set up, perform tests, and provide reports for all applications testing of new and existing products Candidates not having bike or any two wheeler shall not apply

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : SAP BTP Integration SuiteMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure seamless integration of telecommunication network elements.- Manage and maintain configuration across Fulfillment and Assurance.- Support customer activations and configuration adjustments.- Provide technical expertise in network operations.- AWS Route 53, Inbound Resolver- SAP BTP, RISE, S4 HANA Integration- Private DNS server config- Reverse Proxy- Network Administration Certified (CCNA)- AWS Solution Architecture Certified (Professional)- CA/SSL Certificates- VPN- AWS Transit Gateways- AWS Direct Connect- Active Directory / LDAP- Network Administrator with good DNS skills- Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Strong understanding of network configuration and management.- Experience with network integration and lifecycle management.- Hands-on experience in telecommunication network operations.- Knowledge of back office system data records management. Additional Information:- The candidate should have a minimum of 3 years of experience in Cloud Network Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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4.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Configure, deploy, and maintain Fortinet firewalls (FortiGate), FortiManager, FortiAnalyzer, and FortiAPs. Monitor network performance and troubleshoot issues related to connectivity, latency, and security. Implement and manage VPNs, intrusion prevention systems (IPS), and web filtering using Fortinet tools. Perform regular firmware upgrades, patch management, and system backups. Collaborate with the cybersecurity team to enforce security policies and respond to incidents. Maintain documentation of network configurations, changes, and procedures. Provide technical support and training to internal teams as needed. Ensure compliance with industry standards and internal security policies. Primary Skills Experience with other security platforms (e.g., Cisco, Palo Alto, Check Point). Familiarity with cloud networking (AWS, Azure) and hybrid environments. Scripting knowledge (Python, Bash) for automation tasks.

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2.0 - 5.0 years

3 - 6 Lacs

Mumbai, Pinnacle House 604

Hybrid

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About the Role: We are looking for a proactive and detail-oriented Systems Administrator IT Operations to join our team in Mumbai. In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end-user devices, and maintaining a secure and efficient IT environment. Key Responsibilities: Work Mode: Hybrid (Minimum 3 days/week from office) Were looking for a skilled IT System Admin with a strong hands-on approach to: Laptop/Desktop Support Troubleshooting on Mac & Windows systems Expertise with macOS, device setup, and system-level support Support for Microsoft Office and general application issues Basic Network Support Diagnosing connectivity and system access issues Handling basic networking tasks Bonus: Basic understanding of DevOps concepts is a plus! Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks. Manage laptop provisioning, software installation, upgrades, and maintenance. Handle user access management onboarding, offboarding, and role-based access control across systems and tools. Provide support for both Mumbai and Bangalore offices (~1000 users across locations). Support remote teams as well.. Review IT infrastructure and provide improvement recommendations following best practices. Administer both Mac & Windows systems. Perform network administration and troubleshooting. Manage basic email and endpoint security administration. Handle laptop/ desktop/printer setup and maintenance. Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes. Support end-user requests for application installation and issue resolution. Maintain and update service desk tickets and incident logs. Conduct quarterly checkpoint reviews to assess work and adjust scope of work as needed. Maintain accurate IT asset inventory including hardware and software licenses. Work with vendors for hardware procurement, licensing, and support. Ensure compliance with IT policies, audits, and data security protocols. Requirements: Bachelors degree in Computer Science, IT, or related field. Minimum 2 years of experience in IT operations or system administration. Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security. Experience with network configuration, firewalls, VPNs, and IT security. Familiarity with IT ticketing and asset management platforms. Excellent communication and multitasking abilities. Devops is Plus Good to Have: Experience with identity and access management tools (e.g., Okta, Azure AD, Google Workspace Admin). Familiarity with scripting (e.g., PowerShell, Bash) for automation and system management. Exposure to cloud environments such as AWS, GCP, or Azure.

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1.0 - 5.0 years

3 - 6 Lacs

Ahmedabad

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About us: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients Our founders and team members have industry experience and have held senior positions in a wide variety of companies from emerging startups to large Fortune 50 firms and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support You will use email and chat applications to give clients quick answers to simple IT issues For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering Microsoft, Cisco, Linux or similar certification is a plus If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you. Ultimately, you will be a person that our customer's trust They will rely on you to provide timely and accurate solutions to their technical problems. Experience : 2 3 years Shifts: Rotational Shifts Responsibilities Excellent communication skills and ability to discuss and troubleshoot issues with Native English Speakers Efficiently handling incoming voice calls and acting as the first point of contact for service request calls & requisitions through voice support. Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. Provide phone and help desk support for local and off-site users. Provide network troubleshooting and support, as well as end-user software and hardware troubleshooting. Record detailed incident descriptions in the call tracking system and follow up to resolve issues, ensuring customer satisfaction. Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g software developers) Provide prompt and accurate feedback to customers. Refer to the internal database or external resources to provide accurate tech solutions Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Document technical knowledge in the form of notes and manuals Requirements Active Directory/User management/ Troubleshooting Office 365-Outlook Troubleshooting Windows and system application Troubleshooting Knowledge of Technical Terms DNS/DHCP/VPN/Network etc. Knowledge/Experience of Backup tools Knowledge of Ticketing tools and SLA. Knowledge of Server/Network Monitoring Tools Excellent analytical skills, written and verbal communication. Experience as a technical specialist in customer-facing roles Strong task management skills Customer focused with a passion for resolving unique problems Must have on-call support experience International client support experience (Preferred) Basic knowledge of AWS and Linux (Advantage) 24*7 Support (Rotational Night Shift) 5 days working. Voice Support. Perks working at Tech Holding: Learning & Development Opportunities 2 Rotational Week-Off Employee Family Insurance Various type of Leaves (Apart from Casual and Sick Leaves, New Parent Leaves, Marriage Leaves.) Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic If you require accommodation in the application process, please contact our HR

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0.0 - 2.0 years

0 Lacs

Chennai

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Designation: Hardware Technician Trainee Education: Diploma in CSE / ECE / IT /EEE passed out in 2023 / 2024 / 2025 or BCA computers Job Summary: We are seeking a skilled and detail-oriented Hardware Technician to join our team. The ideal candidate will be responsible for maintaining, troubleshooting, and repairing computer hardware and peripheral devices to ensure the smooth operation of our University. Key Responsibilities: Diagnose and resolve hardware issues, including desktops, laptops, printers, servers, and other peripherals. Perform regular maintenance on hardware systems, ensuring optimal performance and longevity. Assemble, configure, and upgrade hardware components and systems. Install, test, and troubleshoot operating systems and other software on hardware systems. Provide technical support and training to end-users for hardware-related issues. Respond to service requests in a timely manner, ensuring minimal downtime. Maintain accurate records of hardware repairs, upgrades, and inventory. Ensure that hardware systems are compliant with company standards and regulations. Collaborate with IT teams and vendors to procure and maintain hardware resources. Assist in the setup and deployment of new hardware and devices across University. Qualifications and Requirements: Strong understanding of computer hardware, peripherals, and troubleshooting techniques. Proficiency with common hardware diagnostic tools and software. Familiarity with operating systems such as Windows, macOS, and Linux. Good communication and customer service skills. Ability to work independently and as part of a team. Willingness to learn new technology. Strong attention to detail and problem-solving skills.

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1.0 - 3.0 years

1 - 3 Lacs

Mysuru

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JD for Customer Support Field Engineer Job title/ Designation: Field Engineer Employment type: Full Time Job Description Job Summary: We are looking to hire a skilled technical support engineer with all technical- related issues for the full time post of field engineer under Customer Support department, who is willing to work remotely, independently and travel pan India. This may include installation of electronics, hardware, diagnosing network and hardware issues. Responsibilities: 1. Responding to technical support tickets. 2. Contacting clients to find out the nature of the technical issue. 3. Act as the first point of contact for clients with issues concerning their equipment's. 4. Diagnosing and troubleshooting hardware issues. 5. Keep track of system issues and adhere to the agreed timeline until an issue is resolved 6. Maintain procedural documents and reports. 7. Follow standard procedures to resolve issues by connecting them to relevant internal departments. 8. Provide prompt, accurate feedback to customers. 9. Ensure proper documentation of all issues. 10. Monitor daily performance of technical systems. 11. Maintaining good client relations. 12. Completing job reports. Desired Candidate Profile: 1. Candidate must be MALE ONLY 2. Highly problem solving skills with good technical and analytical knowledge. 3. Candidate must be proficient with his local language and Hindi (should know how to understand and speak) 4. Must have adaptive nature and good nature: Must be expert in soft skill. 5. Must be physically fit as Job may require heavy lifting and tower climbing. 6. Must have basic soldering skills. Key Skills: Good in Communication Work Experience: 1-3years Educational Qualification: DIPLOMA, ITI or with relevant experience

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4.0 - 9.0 years

5 - 15 Lacs

Pune

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We are Organizing a walk-in Drive at Pune Location. Please find details below: Date- 31-May-25 Skill Ansible Admin Network Admin Service Desk Windows Administrator Microsoft O365 VMware Administrator Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

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2.0 - 4.0 years

4 - 5 Lacs

Chennai

Hybrid

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Job Summary: We are seeking a highly skilled and motivated Executive Infrastructure Engineer to join our dynamic IT team. The ideal candidate will possess deep expertise in networking solutions, CCTV, IP base Camera installation and the Linux/Ubuntu operating system, with a strong background in technical support and customer service & engineering. Key Responsibilities: Design, implement, and maintain robust and scalable infrastructure and network solutions. Provide Level 2 and Level 3 technical support for hardware, networking, and OS-level issues. Administer and troubleshoot Ubuntu Linux servers and workstations. Work closely with clients to diagnose and resolve infrastructure-related issues. Ensure high availability and performance of systems and services. Perform regular system updates, patch management, and backup strategies. Provide on-site support when necessary, including client visits. Required Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 35 years of experience in infrastructure engineering, networking, and technical support. Expertise in networking solutions (LAN, WAN, firewalls, switches, routing protocols, VPN, etc.). Hands-on experience with Ubuntu/Linux server and desktop environments. Strong problem-solving skills with a customer-focused mindset. Excellent communication skills and ability to work independently and within a team. Proven track record in customer service and support engineering roles.

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0.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Job Opening: Laptop Repair Engineer Freshers (EEE / EC Diploma) Location: Peenya, Bengaluru Experience: 0 3 Year (Freshers Welcome!) Qualification: Diploma in EEE / EC Role: Laptop Hardware & Chip-Level Technician Type: Full-time | Immediate Joining Preferred Salary: 18,000 per month (for Freshers) Key Responsibilities: Diagnose and repair hardware issues in laptops and desktops Perform chip-level troubleshooting (training will be provided) Replace or repair faulty components (RAM, hard disk, keyboard, display, motherboard, etc.) Collaborate with the service and support teams to ensure quick turnaround Who Can Apply: Diploma holders in Electronics & Communication (EC) or Electrical & Electronics (EEE) Good understanding of electronic components and circuits Eagerness to learn laptop servicing and chip-level repairs Willingness to work on-site in Bengaluru Start Your Tech Career Today! If you're a fresher with a passion for electronics and hands-on work, this is the perfect opportunity to grow with us. Apply Now or send your resume to [shreyas.s@sahi.ai] For inquiries, contact us at [+91 966 332 8495]

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5.0 - 7.0 years

8 - 12 Lacs

Pune

Hybrid

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We’re looking for a technically skilled Field Network Engineer to deploy and support our AI-powered edge analytics platform at industrial client locations. You will be the critical bridge between our platform and customer OT/IT environment. Required Candidate profile Installvalidateedgenodes.IntegratewithHMIs,controlsystems,historians.WorkwithOPCUA,DAModbus,BACnet.ConfiguredatapipelinesviaRESTAPIs,WebSockets,gRPC.CoordinateITOTteamsforcertsAPIkeys.network document

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5.0 - 7.0 years

8 - 12 Lacs

Pune

Hybrid

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We’re looking for a technically skilled Field Network Engineer to deploy and support our AI-powered edge analytics platform at industrial client locations. You will be the critical bridge between our platform and customer OT/IT environment. Required Candidate profile Installvalidateedgenodes.IntegratewithHMIs,controlsystems,historians.WorkwithOPCUA,DAModbus,BACnet.ConfiguredatapipelinesviaRESTAPIs,WebSockets,gRPC.CoordinateITOTteamsforcertsAPIkeys.network document

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2.0 - 5.0 years

3 - 6 Lacs

Kolkata, Gandhinagar, Chennai

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Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai ) Type : Job Code # 251 b)To Apply for above Job Role ( Gandhinagar ) Type : Job Code # 512 c)To Apply for above Job Role ( Kolkata ) Type : Job Code # 543

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8.0 - 13.0 years

7 - 15 Lacs

Hyderabad

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Exp on Firewall, Router & Switches config is must Knowledge on Firewall, Server Load Balancers & Link Load Balancer config is mand Exp in VLAN config VXLAN config on ASIC switches Exp with monitoring, network diagnostic & network analytics tools Required Candidate profile CCNP/ CCNA cert will get added advantage. 8 yrs. exp as Network Admin Exp with monitoring, network diagnostic & network analytics tools Understanding of network protocols (IPSEC, HSRP, BGP, OSPF)

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5.0 - 8.0 years

5 - 9 Lacs

Pune

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Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Network configuration. Experience5-8 Years.

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5.0 - 7.0 years

8 - 10 Lacs

Bengaluru

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Research and identify solutions to Application like , Microsoft Dynamics Navision and LS Retail POS Systems. Diagnose and troubleshoot technical issues, including account setup, POS Setup, ERP configuration, and network configuration Track computer system issues through to resolution, within agreed time limits Talk users through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. Applications Project Team) Ensure all issues are properly logged in the Support system. Prioritize and manage several open issues at one time Follow up with internal clients and Vendors to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals

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1.0 - 4.0 years

1 - 4 Lacs

Mumbai

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Hardware and Network Engineer - Create Possibilities with Salesforce, Data and AI Hardware and Network Engineer Roles and responsibilities : We are looking for a skilled Hardware and Network Engineer to join our IT team. The ideal candidate will have hands-on experience with hardware troubleshooting, network configuration, and server setup. This role involves maintaining the IT infrastructure, ensuring seamless connectivity, and supporting our team with hardware and networking needs. Key Responsibilities: Infrastructure Maintenance and Support: Maintain and support IT infrastructure, including servers, desktops, and networking hardware. Conduct regular maintenance checks and troubleshoot hardware issues as they arise. Ensure timely upgrades and replacements of hardware components to maintain optimal performance. Network Configuration and Management: Configure, install, and manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and ensure secure and efficient data transfer. Set up and manage LAN/WAN and wireless networks, ensuring a reliable and secure network environment. Server Setup and Administration: Set up, configure, and maintain company servers to ensure secure and stable operations. Monitor server health, backup data, and restore systems as needed. Perform regular updates and apply patches to ensure security and functionality. Technical Support and Troubleshooting: Provide technical support for end-users, assisting with hardware, software, and network-related issues. Conduct diagnostics to identify and resolve system failures, network disruptions, and hardware malfunctions. Document issues and resolutions, providing feedback for continuous improvement. Documentation and Reporting: Maintain accurate records of network configurations, hardware inventory, and system upgrades. Prepare reports on system performance, network usage, and troubleshooting actions taken. Requirements: Bachelor s degree in related field (or equivalent experience). Minimum 1 year of experience in hardware troubleshooting, network configuration, and server setup. Strong knowledge of networking concepts, including LAN/WAN, IP addressing, DHCP, DNS, and network security. Proficiency in configuring and managing servers. Familiarity with hardware components, network devices, and diagnostic tools. Preferred Qualifications: Experience with network management tools and monitoring software. Basic knowledge of virtualization technologies is a plus. Strong problem-solving skills and ability to work independently. Must have windows Server and Linux Server experience.

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3.0 - 7.0 years

8 - 12 Lacs

Bengaluru

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Job Summary: We are looking for a highly skilled and proactive System Engineer with deep expertise in Linux, Kubernetes, and networking. The role will primarily focus on providing technical solutions, troubleshooting, and ensuring performance and scalability across enterprise systems. You will play a key part in solving architectural challenges related to operating systems, network configurations, and cloud platforms while maintaining a high level of system efficiency. Key Responsibilities: 1. Requirement/Design/Architecture - Perform unified data analysis for requirements, monitoring, and evaluations to continuously enhance the system. - Propose comprehensive technical approaches to address key architectural issues, especially in operating systems, Kubernetes, and networking configurations. 2. Deployment Design - Contribute to the design of deployment strategies for new installations, updates, and upgrades. - Ensure deployment designs align with enterprise standards to promote consistency and efficiency. 3. Total Cost of Ownership (TCO) - Define test strategies for NFRs and determine hardware and infrastructure requirements that are scalable and cost-effective. - Devise resource-efficient infrastructure solutions that optimize performance and cost for the enterprise. 4. Technology Roadmap - Identify and implement optimal technology solutions based on current requirements and future roadmaps. - Conduct thorough technology evaluations to drive innovation and ensure alignment across product lines. 5. Knowledge Sharing - Participates in Communities of Practice (CoPs) to facilitate knowledge sharing across teams. - Promote best practices for platform and product usage across different sites, driving consistency in approach. 6. Tooling Strategy - Identify and implement optimal tools and strategies for testing and evaluation, accelerating release cycles. - Support unified tooling strategies for product evaluation and develop predictive models to assess feature changes. 7. Data Analysis and Feedback - Analyze test and site feedback data to identify gaps and suggest improvements across the product portfolio. Required Skills: Linux - Expert-level understanding of the Linux kernel, networking, vSwitch, and bridge networks. - Proficiency in network connection analysis and using sniffing tools. - Real-time troubleshooting skills on production systems. - Expertise in profiling tools and techniques in Linux to optimize performance. Kubernetes - Expertise in diagnosing and troubleshooting performance issues in Kubernetes hybrid clusters, particularly around networking and shared storage. Windows - Basic to intermediate-level knowledge in Windows networking, Open vSwitch, and bridge networks. - Familiarity with ETW trace analysis for performance diagnostics in Windows environments.

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1.0 - 4.0 years

3 - 6 Lacs

Bengaluru

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We are looking for a ExpirenceTechnical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Job LocationBangalore- Work From OfficePick and Drop @ door for Candidates in Bangalore Weekly 5 days workingResponsibilities- Research and identify solutions to software and hardware issues- Diagnose and troubleshoot technical issues, including account setup and network configuration- Ask customers targeted questions to quickly understand the root of the problem- Track computer system issues through to resolution, within agreed time limits- Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)- Provide prompt and accurate feedback to customers- Refer to internal database or external resources to provide accurate tech solutions- Ensure all issues are properly logged- Prioritize and manage several open issues at one time- Follow up with clients to ensure their IT systems are fully functional after troubleshooting- Prepare accurate and timely reports- Document technical knowledge in the form of notes and manuals- Maintain jovial relationships with clientsRequirements and skills- Proven work experience as a Technical Support EngineerIT Help Desk Technician or similar role- Hands-on experience with Windows/Linux/Mac OS environments- Good understanding of computer systems, mobile devices and other tech products- Ability to diagnose and troubleshoot basic technical issues- Familiarity with remote desktop applications and help desk software (eg. Zendesk)- Excellent problem-solving and communication skills- Ability to provide step-by-step technical help, both written and verbal- BS degree in Information Technology, Computer Science or relevant field- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

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0.0 years

3 - 3 Lacs

Mumbai, Maharashtra, IN

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About the job: Key responsibilities: 1. Work on coding, testing, and deploying automation use cases across Network, Security Infra solutions 2. Collaborate with senior team members on various projects. 3. Understand basic networking/CCNA level and Python scripting. Who can apply: Only those candidates can apply who: are from Mumbai only are Computer Science Engineering students Salary: ₹ 3,00,000 - 3,50,000 /year Experience: 0 year(s) Deadline: 2025-06-18 23:59:59 Other perks: 5 days a week Skills required: Python, Project Management, Networking, Network Security, Automation, CCNA, Cybersecurity, Ansible, Terraform, Network Configuration and Network protocols Other Requirements: 1. B.E/B.Tech, BSC (IT preferred) with a decent academic record. 2. Passed out year: 2024 or 2025. Candidates appearing for the final exam in May 2025 can apply. 3. Must be able to clear all their examination. 4. Good communication skills required in English (oral, written) 5. Knowledge / Experience in MS Office 6. Good understanding of software development principles and methodologies 7. Excellent problem-solving skills and a keen eye for detail 8. Exposure to Ansible will be added advantage. About Company: Heptaverse Technologies is a dynamic IT solutions provider dedicated to empowering businesses by offering specialized services, from enhancing network infrastructure and cybersecurity to creating digital workspaces. Guided by a Sage archetype, the company leverages its deep industry knowledge to guide clients through digital transformation. Heptaverse Technologies also embodies an Innovation archetype by pushing the boundaries of technology, offering services that drive efficiency, growth, and change. Trusted by a diverse range of clients, Heptaverse is committed to their long-term success.

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6 - 9 years

2 - 6 Lacs

Mumbai

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About The Role Configure, manage, and troubleshoot routers, switches, and firewalls (Cisco, Juniper, etc.). Monitor network performance and ensure system availability and reliability. Implement and maintain routing protocols (e.g., OSPF, BGP, EIGRP). Manage VLANs, STP, trunking, and other Layer 2 technologies. Perform regular network maintenance and upgrades. Collaborate with IT teams to design and implement network solutions. Maintain documentation of network configurations, diagrams, and procedures. Respond to and resolve network incidents and service requests. Ensure network security through access controls, firewalls, and VPNs. Conduct network capacity planning and performance tuning. Primary Skills Strong knowledge of TCP/IP, subnetting, NAT, and DHCP. Hands-on experience with Cisco IOS/NX-OS or similar platforms. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Certifications such as CCNA , CCNP , or equivalent are highly desirable. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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13 - 18 years

12 - 13 Lacs

Bengaluru

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About this opportunity: This role is responsible for providing engineering Service functions to support the Service to the customer by analyzing, designing and developing commercially viable end-to-end solutions based on the customer specifications and business needs. Candidate will be responsible to update or modify the SOM and Tech Spec based on the contractual and customer requirements and driving process improvements and brining in changes to ways of working based on the need What you will do: -Impact Assessment for New scopes, Products and Services. Participating in meeting with various stakeholders both Internal and with Customers -Demand forum: Understanding the FDRs (Front door Request) received from the customer -Reviewing design documents for all the features and Products that will come under Operations as new scopes -Identifying and analyzing risks involved in Operations that impact the Network -Attending Governance meeting (Monthly/Weekly) with Customers on the requirements that are raised in various forums -Looking and implementing automation for the existing and new Services -Responsible to create and accountable to maintain customer / Ericsson network / solution documentation to increase customer insight and to support strategic decisions (e.g. Network Configuration) -Supporting customer on strategic decisions regarding infrastructure evolution, enhancement or additions as required -Updating Operational Readiness checklist for all the new scopes and ensuring all the items are signed off with respective stakeholders -Derive and establish the interlock process between Ericsson and 3rd party teams -Responsible in collaborating with different teams in Operations to ensure all necessary details and evidence are available in the tools and system for operational refences -Customer Experience Management -Behavioral competences -Delivering Results & Meeting Customer Expectation -Creating & Innovating -Entrepreneurial & Commercial Thinking The skills you bring: -Bachelors degree or higher in ECE, IT, CS (B.E/B.Tech/M.Tech, Full-time). -13+years of relevant industry experience. -E2E technical architecture of the Service -Aware of Network Architecture and Processes in Details -Domain Expert in RAN/TXN/OSS/SACM/OA/Event Management -The technical planning and design of a New Service -Introduction of New products and Services into Operations -Customer Solution Design -Effective communication and presentation skills We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Bangalore

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2 - 5 years

3 - 6 Lacs

Gandhinagar, Chennai

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Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 251 b) For Position in Gandhinagar Search : Job Code # 512

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6 - 11 years

6 - 10 Lacs

Mysuru

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Key Responsibilities: 1. Develop and implement IT strategies and initiatives to support the company's business objectives. 2. Manage and maintain the company's network infrastructure, including servers, switches, routers, and firewalls. 3. Oversee the installation, configuration, and maintenance of hardware and software systems. 4. Ensure the security of company data and systems by implementing appropriate security measures and protocols. 5. Provide technical support and troubleshooting assistance to end-users, resolving issues in a timely manner. 6. Manage IT projects, including software implementations, system upgrades, and infrastructure enhancements. 7. Evaluate new technologies and solutions to improve efficiency and effectiveness. 8. Collaborate with other departments to identify IT needs and develop solutions to meet those needs. 9. Develop and maintain IT policies and procedures to ensure compliance with regulatory requirements and industry best practices. 10. Manage IT budget and resources effectively, ensuring optimal allocation of resources. 11. Regular auditing of asset condition and recommend for changes. 12. To eliminate and ensure pirated version are not used on any matter. 13. Upkeeping of CCTVs and coordinating with service provider. 14. Managing subscription of emails and licenses. 15. Timely renewal of all the subscriptions. 16. Managing and reassigning simcards and email ID’s for new and left employees. 17. Managing asset user agreement and maintaining records. (Copy to concerned employee file) Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree preferred. 7+ years of experience in IT management. Strong technical skills in network administration, system administration, and cybersecurity. Experience with ERP systems and software is highly desirable. Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization. Proven leadership abilities, with the ability to motivate and inspire a team. Strong problem-solving skills and the ability to think strategically. Relevant certifications such as CompTIA Network+, CompTIA Security+, or ITIL are a plus. Note: Only Immediate joiners to apply,,,,,,,

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- 1 years

0 - 1 Lacs

Chennai

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Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge Switches and Routers Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates

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