11 Network Basics Jobs

As a Desktop Engineer, you will be responsible for managing and supporting macOS & Windows devices, asset lifecycle, and secure endpoints using Jamf Pro & Microsoft Intune. Your role will involve providing on-site/remote IT support, setting up event AV systems, and ensuring compliance across corporate systems. Key Responsibilities: - Manage support for macOS & Windows laptops - Configure, deploy, and maintain systems via Jamf Pro & Intune - Ensure device security through encryption, patching, and antivirus software - Package and deploy applications using MDM - Troubleshoot hardware, software, and network issues - Support AV setups for events, townhalls, and conferences - Maintain asset inven...

Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ? 60,000 to ? 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The candidate will handle technical incidents and service requests via phone, chat, and email while maintaining high-quality customer service standards. Key Responsibilities: Provide first-level technical support for Windows, O365, VPN, and network-related issues. Handle inbound calls, chats, and emails through ITSM tools (ServiceNow/Remedy). Manage us...

Troubleshoot all contact centeroperations related issues Ensure ticketsare assigned to correct team Update the ticket with resolutionremarks and close the ticketon time Contribute towards Daily Performance Review Managing all P1/P2 &P3incidents during shift Closure of all tickets withinSLA Providing the RCA withinSLA or Workaround / Solution Adherence- MonthlyCapacity planning reports Pre & Post implementation review for all RFC's Conducting minimum2 technical trainingsessions per month Review & updateminimum SOPs per process Opening Problem Ticketfor all repeatedincidents Identify 3 areas of opportunities on improving operations, cost savings and user experience through automation initiativ...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Shift 24x7 rotational hybrid, Location : Noida Troubleshoot all contact center operations related issues Ensure tickets are assigned to correct team Update the ticket with resolution remarks and close the ticket on time Contribute towards Daily Performance Review Managing all P1/P2 &P3 incidents during shift Closure of all tickets within SLA Providing the RCA within SLA or Wor...

Role Overview: You will be responsible for providing technical support to users, ensuring minimal disruption to the IT environment. Your key tasks will include setting up clients" Mac iOS systems, installing client applications, troubleshooting hardware and software issues, and performing OS and Mac OS installations and troubleshooting. Additionally, you will be expected to document and maintain support logs, conduct software patch testing and management, and assist with firmware and driver testing and updating. Other responsibilities include troubleshooting client networks, training users as needed, and participating in business continuity planning and disaster recovery activities. Key Resp...

As a Collaboration Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. Your responsibilities will include proactively monitoring, identifying, investigating, and resolving technical incidents and problems to restore service promptly. Your focus will be on second-line support for incidents and requests with a medium level of complexity, with the primary objective being to resolve client requests or tickets without breaching service level agreements (SLA). Your day-to-day tasks will involve troubleshooting all contact center operations-related issues, ensuri...

As a Collaboration Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing managed services to clients by proactively identifying and resolving technical incidents and problems. Your work will involve pre-emptive service incident and resolution activities, product reviews, operational improvements, operational practices, and quality assurance to ensure a high level of service to our clients. Your primary objective will be to maintain zero missed service level agreement (SLA) conditions, manage tickets of high complexity, conduct advanced tasks, and provide resolutions to a diverse range of complex problems. In this role, you will exercise considerable judgment a...

We are seeking a motivated and enthusiastic Service Desk Engineer 1 to join our IT support team. In this entry-level role, you will be the first point of contact for users seeking technical assistance, providing support to ensure their IT systems run smoothly. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and resolve hardware and software issues for desktop and laptop systems. Assist users with application support and troubleshooting. Document and track issues in the service desk management system. Escalate complex issues to higher-level support teams as needed. Maintain inventory of IT equipment and assist with setup and deployment. ...

We are seeking a motivated and enthusiastic Service Desk Engineer 1 to join our IT support team. In this entry-level role, you will be the first point of contact for users seeking technical assistance, providing support to ensure their IT systems run smoothly. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and resolve hardware and software issues for desktop and laptop systems. Assist users with application support and troubleshooting. Document and track issues in the service desk management system. Escalate complex issues to higher-level support teams as needed. Maintain inventory of IT equipment and assist with setup and deployment. ...

Hiring Desktop Support Engineer (3–5 yrs exp) at GIFT City, Gandhinagar. Strong in Windows/Mac, AD, O365, and hardware/software/network support. IT degree/diploma required.

Hiring Desktop Support Engineer (3–5 yrs exp) at GIFT City, Gandhinagar. Strong in Windows/Mac, AD, O365, and hardware/software/network support. IT degree/diploma required.