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6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As an Asst. Manager - Dispute Owner (Account Receivable) at Schindler India, you will play a critical role in the Australia Accounts Receivable process in BSC by taking ownership of customer disputes, ensuring timely resolution, and maintaining customer satisfaction. Your main responsibilities include: - Taking ownership of disputes identified by collectors and ensuring they are monitored through to resolution. - Analyzing the root cause of customer issues using system data and process knowledge. - Identifying the appropriate resolver (e.g., Sales, Admin, Fulfillment) and assigning the dispute for corrective action. - Following up on resolution progress and ensuring timely closure. - Moving ...
Posted 2 weeks ago
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