3 Network Availability Jobs

Key Deliverables: Manage end-to-end operations of the Cable Landing Station (CLS), ensuring maximum uptime of submarine, land cable, and associated transmission equipment. Maintain spares and inventory for CLS transmission systems, land cables, and accessories; ensure readiness for preventive and corrective maintenance. Supervise circuit testing and coordination for smooth handover to ITMC and backhaul; maintain network-wise connectivity records. Ensure strict adherence to CLS quality systems, including audit preparedness, process documentation, and equipment calibration. Lead and develop a high-performing team by promoting feedback culture, process ownership, and continuous service improvement. Role Responsibilities: Coordinate with NOC/ITMC for circuit provisioning and troubleshooting; ensure delivery targets and uptime SLAs are met. Ensure compliance with consortium guidelines and JSMD requirements for submarine cable O&M. Plan and execute preventive maintenance schedules, identify risks, and implement measures for optimal network reliability. Drive process excellence and audit compliance for all CLS-related activities. Support leadership with network performance reports and participate in strategic operations discussions.

The Technical Manager is responsible for the management of all technical activities defined in customer contracts in terms of quality, risk, and time from delivery approach preparation through deployment, customer acceptance, and care phase. You will act as the primary technical interface and the first technical escalation point within the customer project. In this role, you will be the technical contact and reference person for medium and big-sized projects. You will work closely with project management and technical staff to ensure the successful execution of all technical management activities defined in customer contracts with large business volume and medium/high complexity and risk probability. You will lead Technical Managers in respective Market/Region/BG and participate in Technical Management practice development. Key Skills and Experience: - Act as the primary technical interface and the first technical escalation point within the Customer project. - Ensure operational continuity and smooth execution by implementing proactive BG/BL guidelines and PM@Nokia Methodology. - Support Project Execution Owner (PEO) in project planning and delivery acceptance. - Lead technical activities during execution and care phase, such as Core Network Implementation, System Acceptance, Multi-Vendor Interface Verification, etc. - Perform a Technical Risk Analysis and propose/implement risk mitigation actions. - Support Project Execution Owner (PEO) to ensure successful delivery handover to regular operations. - Identify new technical management-related opportunities to expand contracts with the customer. It would be beneficial if you also had experience in: - Ensuring network availability with Care project team. - Supporting Solution Managers to review adopted solutions and assumptions. About Us: Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Working at Nokia will have a positive impact on people's lives and contribute to building a more productive, sustainable, and inclusive world. Nokia offers continuous learning opportunities, well-being programs, employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture. We are committed to inclusion and are an equal opportunity employer. Join us at Nokia and be part of a company where you will feel included and empowered to succeed.,

Network Operations Center (NOC) Manager / Lead Position Level: Senior Level/Management Reports To: Director, IT Infrastructure Number of Positions: 1 Position Summary The NOC Manager is responsible for the operational performance, leadership, and strategic direction of the enterprises 24/7 Network Operations Center. This role ensures network availability, incident resolution, team execution, and infrastructure reliability across 300+ global sites. The NOC Manager serves as both a people leader and technical enabler , driving continuous improvement, proactive monitoring, and efficient escalation workflows while aligning network operations with enterprise standards and business outcomes. Key Responsibilities Operational Leadership Manage and lead the daily operations of a global NOC supporting a multi-site, hybrid cloud environment Oversee Tier 1–3 support functions including incident triage, escalation, troubleshooting, change implementation, and monitoring Serve as the highest operational escalation point for network incidents and outages Maintain and enforce 24/7 shift coverage, including staffing, scheduling, and on-call rotations Team Management & Development Directly manage NOC Analysts, Network Engineers, and the Network Reliability Engineer (NRE) Drive performance through coaching, 1:1s, skill development plans, and technical mentorship Define and track team KPIs including MTTR, SLA adherence, incident volume, and alert fatigue reduction Foster a high-performance culture built around accountability, collaboration, and continuous learning Strategy & Automation Partner with NRE to develop automation, infrastructure-as-code, and observability initiatives Identify operational inefficiencies and lead projects to improve toolsets, response time, and coverage Champion reliability engineering practices to improve incident prevention and resiliency Lead the implementation and refinement of NOC runbooks, SOPs, and escalation procedures Cross-Functional Collaboration Act as the liaison between Infrastructure, Cloud, Security, Application, and Helpdesk teams during major incidents and network events Partner with Engineering and Cloud teams on deployments, migrations, and new service onboarding Participate in ITSM governance for incident, problem, and change management processes Reporting & Communication Own and distribute executive-level reporting on network health, SLAs, critical incident trends, and operational risks Deliver RCA documentation, incident debriefs, and recommendations to leadership Ensure all ticketing, monitoring, and reporting platforms reflect real-time network health and team activity Required Qualifications Degree in Computer Science, Networking, Information Technology, or a related field 8+ years of experience in network operations or engineering roles, including 3+ years in a leadership or management position Deep knowledge of enterprise networking (TCP/IP, BGP, OSPF, VPN, VLANs, SD-WAN) Experience with Cisco Catalyst, Meraki, ASA, Palo Alto Networks, and Zscaler (ZIA/ZPA) Strong understanding of network monitoring platforms (LogicMonitor, SolarWinds, PRTG, etc.) Familiarity with cloud networking (AWS VPC, Azure VNet, ExpressRoute, TGW, etc.) Experience with ITSM platforms (e.g., ServiceNow) and change management frameworks Demonstrated success managing 24/7 teams, shift coverage, and high-severity incident response Preferred Qualifications Certifications: CCNP, PCNSE, ZCCA/ZCNA, AWS/Azure Networking certs Experience managing teams with diverse roles (e.g., NOC, NRE, Engineering) across multiple time zones Exposure to infrastructure automation tools (Terraform, Python, Ansible) Strong background in SLAs, SLOs, and operational performance tracking Familiarity with ISO 27001, SOC 2, or other compliance frameworks relevant to network operations