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Societe Generale Global Solution Centre logo
Lead Service Analyst Societe Generale Global Solution Centre

4.0 - 7.0 years

10 - 14 Lacs

Bengaluru

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Reference 25000AQQ Responsibilities PROFESSIONAL SUMMARY Result-oriented Major Incident Manager with 10 plus years of experience in IT service management, incident management, and critical issue resolution Proficient in French, with strong expertise in IT infrastructure, ensuring robust service delivery in complex environments Skilled in implementing ITIL practices, coordinating cross-functional teams, and driving service excellence to meet organizational goals, Required Profile required CORE COMPETENCIES Incident Management: Expertise in managing and resolving critical incidents to minimize downtime and impact on business operations, IT Infrastructure Knowledge: Solid understanding of netwo...

Posted 4 months ago

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