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5.0 - 10.0 years

2 - 12 Lacs

bengaluru, karnataka, india

On-site

The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities.

Posted 6 days ago

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3.0 - 5.0 years

0 Lacs

hyderabad, telangana, india

On-site

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Infrastructure Platforms team, dedicated to Merchant Services line of business, you utilize strong knowledge of Network, applications and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Job responsibilities Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources Ensure compliance with PCI (Payment Card Industry) Security Standards. Protect data both in motion and at rest. Document and understand, VRF (Virtual Routing and Forwarding) concepts, Firewall and security partitions, Routing redistributions Collaborate directly with internal clients to build sustained and resilient network designs. Design, implement, and manage Data Center Networks infrastructure with a focus on Cisco Routing and Switching, including network switches and fabrics. Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale and ensures end to end monitoring of applications. Executes conventional approaches to build or break down technical problems. Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses. Be accountable for making significant decisions for a project consisting of multiple technologies and applications. Required qualifications, capabilities, and skills Formal training or certification on Product delivery concepts and 3+ years applied experience Hands on experience or equivalent expertise in product management or a relevant domain area Demonstrated performance in either product management or relevant domain area Experience executing operational management and change readiness activities Experience in product deployment processes Deep understanding of the TCP stack. Authoritative knowledge of:- Spanning Tree, Router VRFs, Encryption technologies in modern networks Strong grasp of routing protocols, including:- BGP (Border Gateway Protocol), OSPF (Open Shortest Path First), General routing protocol concepts Build, maintain, and troubleshoot VXLAN BGP EVPN fabrics for optimal performance and reliability. Collaborate with cross-functional teams to develop network solutions aligned with business needs. Adhere to Jira methodology for project management, including task tracking and progress reporting. Preferred qualifications, capabilities, and skills Developed knowledge of the product development life cycle Ansible knowledge is preferred. Familiarity with Packet Capture, Wan Technologies, Firewall Logging, Splunk, Network Automation.

Posted 1 week ago

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3.0 - 9.0 years

5 - 10 Lacs

bharuch, gujarat, india

On-site

Key Responsibilities: Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization's on network. Managing Firewall policy, Allow to approved Web-site for user Should be Argo Chemical/Chemical Industries Experience. Install, configure, and support an organization's on network. [HIDDEN TEXT] P- 9891750342

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Remote Desktop Support Engineer at Birlasoft Office in Mumbai, India, your primary responsibility is to address technical issues and requests that cannot be resolved remotely. You will be the onsite representative of the Technology team, handling incident and problem management, projects, and software delivery. Your role involves collaborating with international support teams, consulting with local business and senior leadership, and driving optimization efforts for end-user services. Responsibilities: - Analyze and resolve information system issues related to desktop computing, network applications, production applications, and hardware. - Deploy Windows, Mac, or other hardware for new joiner laptops and laptop upgrades. - Manage local asset inventory and support users through the JML (Joiner, Mover, Leaver) process. - Support and maintain local conference and meeting room equipment. - Ensure timely resolution of all logged tickets within the defined Service Level Agreement (SLA). - Escalate service requests to senior technicians or functional teams when necessary. - Coordinate with 3rd party suppliers for issue resolution and provide status updates to the support manager. - Collaborate with international support teams and assist in end-user service projects. - Consult with local business and senior leadership to evaluate support requirements. - Drive local optimization efforts by identifying service issues and implementing improvements. - Promote technology adoption of end-user services applications and systems. - Provide technical support for local applications and participate in audit-related activities. Overall, your role as a Remote Desktop Support Engineer involves hands-on technical support, collaboration with internal and external teams, and proactive optimization of end-user services. Your contribution will be crucial in ensuring a seamless IT support experience for all users.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

A Career at HARMAN Automotive Join a global, multi-disciplinary team at HARMAN Automotive, where the power of technology is harnessed to drive innovation and shape the future. At HARMAN Automotive, you are empowered to accelerate your career growth by working on cutting-edge projects that redefine the driving experience. As an integral part of our team, you will engineer audio systems and integrated technology platforms, combining innovation, research, collaboration, and engineering excellence to advance in-vehicle infotainment, safety, efficiency, and enjoyment. Role Overview We are looking for an experienced C++ QT QML Developer with 3 to 6 years of experience to contribute to prestigious automotive projects for a renowned German OEM. In this role, you will be responsible for developing software solutions using C++, QT, and QML on Linux platforms. Your expertise in full stack development and digitization of application development workflows will be key in driving successful project outcomes. Key Responsibilities 1. Software Development: Develop, optimize, and maintain software solutions utilizing C++ and QT & QML framework. 2. Stakeholder Management: Engage with stakeholders through technical and management reporting, delivering innovative digital solutions for Body Electronics application development. 3. Technical Concept Development: Analyze requirements, devise technical concepts, and implement software components with a focus on performance, scalability, and security. 4. Code Reviews and Quality Assurance: Conduct thorough code reviews and ensure high-quality software development through rigorous quality assurance practices. 5. Collaboration: Collaborate effectively with cross-functional teams including software development and product management to drive project success. Required Skills and Qualifications - Proficiency in C++ and QT framework with a minimum of 2 complete product life cycles - Strong command of modern C++ standards such as C++17 and C++20 - Experience in software development processes and tools like Github and Visual Studio - 3 to 6 years of professional experience in software development with C++ and QT framework - Familiarity with object-oriented programming, design patterns, and development of multithreading and network applications - Certification as a Product Owner with expertise in agile development methodologies (Scrum, Kanban) Bonus Skills - Knowledge of automotive applications and development lifecycle - Experience in AI product/application development, ML, and advanced data analytics - Familiarity with Azure cloud configuration and databases (SQL) Why Join Us By joining the HARMAN Automotive team, you will have the opportunity to: - Receive a competitive salary and benefits package - Grow professionally in a collaborative and dynamic work environment - Access cutting-edge technologies and tools - Be recognized and rewarded for outstanding performance through BeBrilliant - Collaborate with a renowned German OEM - Enjoy a supportive culture that values diversity and individuality Be a part of HARMAN At HARMAN, we are dedicated to creating an inclusive environment where every employee is valued, respected, and empowered. We encourage you to contribute your unique perspective, share your ideas, and bring your authentic self to work. Our supportive culture celebrates individuality and promotes continuous learning and development. Join us in our mission to unleash next-level technology innovations that make the world smarter, safer, and more connected across automotive, lifestyle, and digital transformation solutions. About HARMAN With a legacy dating back to the 1920s, HARMAN continues to amplify the sense of sound through integrated technology platforms that enhance everyday experiences. Our innovative technologies can be found in automotive and lifestyle solutions worldwide, setting new standards in engineering and design. By marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we strive to exceed expectations and make a lasting impact on our customers, partners, and communities. Join Our Talent Community If you are ready to innovate and pursue work that creates a lasting impact, we invite you to join our talent community today. Experience the opportunity to grow, develop, and shape the future of technology with HARMAN. Recruitment Scams Advisory Please be aware of recruitment scams and ensure that you apply only through official channels to avoid fraudulent activities.,

Posted 1 month ago

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