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3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? _x000D_ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? _x000D_ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? _x000D_ ? _x000D_ Mandatory Skills: Network Data Admin_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Company Description At Fruxinfo Private Limited, we deliver exceptional IT services that empower businesses to thrive in the digital realm We offer a dynamic range of services, including website design and development, digital marketing, and mobile application development, making us a one-stop solution for all your technological needs Our mission is to combine innovation, creativity, and expertise to help you achieve your goals and unlock your true digital potential With a focus on tailored solutions for each business, we ensure an immersive user experience and effective marketing strategies to boost brand visibility and growth Role Description This is a full-time on-site role for an IT Sales Coordinator located in Ahmedabad The IT Sales Coordinator will be responsible for handling day-to-day IT sales operations, providing technical support and troubleshooting, and network administration The individual will analyze client requirements, coordinate with the technical team to ensure smooth delivery of IT services, and support business growth initiatives Qualifications Strong Analytical Skills and Information Technology knowledge Technical Support and Troubleshooting abilities Proficiency in Network Administration Excellent communication and interpersonal skills Ability to work independently and as part of a team Relevant experience in sales coordination and the IT industry is a plus Bachelor's degree in Information Technology, Computer Science, or related field Show more Show less
Posted 2 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Kolkata
Work from Office
? ?Job Description ?The NOC In-Charge (Network Operations Center Manager) is responsible for overseeing the day-to-day operations of the Network Operations Center (NOC), ensuring the efficient monitoring, management, and maintenance of network infrastructure. This role is crucial in ensuring that network performance is optimal, issues are promptly identified and resolved, and that the team is effectively led and trained. The NOC In-Charge plays a strategic role in implementing processes, managing staff, and collaborating with other departments to ensure seamless network operations and minimize downtime.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Hyderabad
Work from Office
SCCM admin with EUC, He or she should have Min 5 years in SCCM (Packaging, Distribution and Deployment) and Min 2 years in INTUNE, Followed by good experience Min 4 years in Windows OSD, Active Directory, Azure AD,O365 L2 / L3 Level Trouble shooting. We need Network Engineer with SDWAN Cloud Genix or SDWAN Prisma, He or she should have Min 5+ years in Network Engineer and Min 2+ years in SDWAN Cloud Genix or SDWAN Prisma, Followed by 3 + experience in Palo Alto, checkpoint, FortiGate, Cisco routers and switches, Cisco wireless, F5 Load Balancing, BGP, OSPF. SCCM admin with EUC, He or she should have Min 5 years in SCCM (Packaging, Distribution and Deployment) and Min 2 years in INTUNE, Followed by good experience Min 4 years in Windows OSD, Active Directory, Azure AD,O365 L2 / L3 Level Trouble shooting. We need Network Engineer with SDWAN Cloud Genix or SDWAN Prisma, He or she should have Min 5+ years in Network Engineer and Min 2+ years in SDWAN Cloud Genix or SDWAN Prisma, Followed by 3 + experience in Palo Alto, checkpoint, FortiGate, Cisco routers and switches, Cisco wireless, F5 Load Balancing, BGP, OSPF. Location: Pan India
Posted 2 weeks ago
5.0 - 10.0 years
8 - 9 Lacs
Noida, Bengaluru, Mumbai (All Areas)
Work from Office
The individual should be able to manage network operations independently consisting of Routers / L2 & L3 switches • Thorough knowledge of network protocols • Hands-on experience in Cisco routers Sophos firewall • Understanding of ITIL process
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Ghaziabad
Work from Office
Join TheRojgaar.com! Design, deploy & maintain network infra. Req: BE/BTech with 1yr exp or Diploma with 6yrs. Skills: OFC, OTDR, audits, RFP, troubleshooting. Apply: https://forms.gle/CPVaq3yxvZMvKQdEA | Email: hire@therojgaar.com | therojgaar.in Food allowance
Posted 2 weeks ago
4.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
Windows System Administration and Troubleshooting knowledge on Windows Area/O365 Windows and VMWare Trouble shooting, VMWare vCenter, Patching Troubleshooting, User Management/Storage management Windows System Administration with a minimum 4+ Years of Relevant Experience in Windws and Vmware and good Troubleshooting experience Good Exposure on Windows Production/Non-Production Environment Patching and Troubleshooting Good knowledge on AD access management and group policy troubleshooting LDAP User-Management and Troubleshooting Good knowledge on PowerShell scripting for automation Good knowledge on Vmware environment and should familiar on HA and DRA in Vmware Good knowledge in server and Vmware decommission process Good knowledge on hardware tools like HP SIM and HP oneview Should be familiar with firmware updates and enclosure and VCM administration in HPE Management/LVM/Process-Related Performing Production and Non-Production Changes and resolving queries that comes from Application Teams that are related to OS side Handling Incidents will be an added advantage Depth knowledge of Windows server setup, deployment, and maintenance, advanced coding skills, and the ability to solve complex IT issues. Responsible for installing or upgrading Windows-based systems and servers, managing user access to the servers, and maintaining the security and stability of the network. Handling O365 Issue
Posted 2 weeks ago
2.0 - 4.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
1.0 - 3.0 years
5 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
2.0 - 4.0 years
5 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
1.0 - 3.0 years
5 - 7 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
2.0 - 4.0 years
5 - 7 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
Install, configure, and maintain physical and virtual servers (Windows/Linux). Patch systems and apply updates regularly to minimise vulnerabilities, backup, and integrity. Track and manage hardware/software inventory and asset life cycle. Required Candidate profile Proficiency with Windows & Linux server administration Knowledge of firewalls, routers, and switches (Cisco, etc) IT infrastructure control implementation related to information security procedures.
Posted 2 weeks ago
10.0 - 12.0 years
9 - 11 Lacs
Ahmedabad
Work from Office
Role & responsibilities All IT related support (Hardware, Network, Software) AD server Manage (User manage, policy Manage) G-suit support for mail and user management (Admin Panel) Manage Engine Patch management and remote tool Trend Micro E-mail security manage and support E-scan antivirus manage (Admin Panel, New Policy implement, Daily Monitoring) CCTV and Attendance system Manage Basic Support to Firewall, Network Switch, VM Ware, PAM User Maintenance for various software and machine instrument. E.g. Open Lab, Carry win UV, Chromeleon, Lab Solution, Qedge-QMS User creation of windows user through AD and provide user rights in server. Install and Manage AD Server, File Server, Backup server, CCTV camera, firewall Support on basic Software like MS Office, Acrobat Reader & Writer, AutoCAD, SAP, Antivirus, WinRAR, VNC, Drivers, Printer & Scanner Installation etc Configure Outlook, Mail Archive, SAP Configure, Internet Setting, Team Viewer, Wi-Fi Configure. Configure switch, access point, WI-FI router. Install Local and Network Printer and scanner, and solve printer problem Software and Antivirus installation and online update Handling Backup of SCADA & IPC Based System and related Documentation as well. Basic Document Knowledge. E.g. User Creation and Modification form, daily server logbook Personnel computer qualification. Installation of Instrument Software & Communication between Software & Hardware like Dionex, Barcoding System, BMS and other Small Instrument Software. Give support to Users through VNC & Remote Software. Communication & follow up with vendor. Create local PST file and backup PST file in Outlook and Set local folder in Thunderbird, Zimbra mail. Preferred candidate profile Bachelor in computer science, information technology, engineering, or a related field 05 - 08 years of experience in CSV & Network Administration
Posted 2 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Data Network Security - Firewalls, Data Network - Routing Switching Routing and Switching Strong Knowldege Any 1 Firewall Knowledge Knowldge on WLAN Efficient Communication with the stakeholders Network Certification is good to have CCNA, CCNP, NSE 3-4, CCNP, PCNSE and PCNSA
Posted 2 weeks ago
2.0 - 5.0 years
7 - 10 Lacs
Vadodara
Work from Office
PTRC- PERFICIO TESTING AND RESEARCH CENTRE is looking for Technical Engineer to join our dynamic team and embark on a rewarding career journey Designing and implementing technical systems: The technical engineer is responsible for designing and implementing various technical systems, including hardware, software, networks, and infrastructure They assess the organization's requirements, collaborate with stakeholders, and develop solutions that meet the business needs Troubleshooting and technical support: The technical engineer provides technical support to end-users, diagnosing and resolving issues related to hardware, software, and network connectivity They investigate and troubleshoot problems, either remotely or on-site, ensuring minimal disruption to operations System maintenance and upgrades: Technical engineers are responsible for the ongoing maintenance, monitoring, and performance optimization of technical systems They perform regular system checks, apply updates and patches, and proactively identify areas for improvement to enhance system efficiency and reliability Documentation and reporting: Technical engineers maintain comprehensive documentation of technical systems, including configurations, procedures, and troubleshooting guides They create reports on system performance, incidents, and resolutions, ensuring that all relevant information is properly documented and accessible to the team Project management: Technical engineers may be involved in managing projects related to system implementations, upgrades, or migrations They collaborate with cross-functional teams, create project plans, allocate resources, and ensure timely and successful project completion while adhering to budget and quality requirements Research and evaluation: Staying up to date with emerging technologies and industry trends is crucial for a technical engineer They research new technologies, tools, and methodologies, evaluate their potential impact on the organization, and make recommendations for adoption or improvement Collaboration and teamwork: Technical engineers often work closely with other IT professionals, including developers, network administrators, and database administrators They collaborate on projects, share knowledge and expertise, and contribute to a positive team environment Training and knowledge sharing: Technical engineers may provide training and guidance to end-users on the use of technical systems, applications, and tools They conduct workshops, create training materials, and facilitate knowledge sharing sessions to empower users and enhance their technical skills Leadership Skills Retail Knowledge Communication Skills Problem-Solving Abilities
Posted 2 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
B.E. / B.Tech / MCA Relevant Experience : L2 Support, WMS, TMS Supports single business/technical applications. (run maintain activities). May be involved in the installation and tuning of modifications, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop necessary work arounds Provide on-call support for assigned functional areas on regular basis. Ability to accommodate flexible work schedules to meet support levels for globally deployed applications. Able to complete daily activities with minimal supervision related to prioritization and expected delivery. Works directly with Business and other IT teams to understand, diagnose and resolve requests for assistance. Understands compliance and regulatory rules, ensures compliance as directed by manager. Demonstrates comprehension of complex tools and systems. Participate in tuning, monitoring, and testing of applications. Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of application problems. Ability to participate within the broader IT organization to address business requests. May be involved in projects and change requests, supporting technical activities. Specialist Knowledge Skills: Knowledge of IT Operating Procedures and Teams. Good level of expertise in functional domain or technology. Operating System - Unix/Linux, Windows. Unix sh scripting, Basic SQL scripting. Good level of numeracy. Good analytical and problem-solving skills. Ability to monitor, understand and react to key performance indicators related to the functional areas. Working knowledge of Microsoft Office Suite.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad, Bengaluru
Work from Office
NOC Support Administrator Hyderabad | Remote or Hybrid Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today s rapidly changing digital economy. Why you? The NOC Support Administrator will work as part of a NOC team that supplies complete support for all aspects of managed database and application infrastructure operations to a variety of Pythian s customers as a part of the Global Support practice. If this is you, and you wonder what it would be like to work at Pythian, reach out to us and find out! Intrigued to see what a life is like at Pythian? Check out #pythianlife on LinkedIn and follow @loveyourdata on Instagram! Not the right job for you? Check out what other great jobs Pythian has open around the world! Pythian Careers What will you be doing? Network Operations Center (NOC) support in a 24x7 environment Monitor application performance and system alerts using various monitoring tools Respond to incidents and escalate issues according to established protocols Trigger operational procedures for various types of production incidents Actively participate in customer incidents, by providing data, clear communication and periodic and prompt status updates Maintain knowledge of current ITSM Tools, monitoring tools and operational procedures Coordinate, analyze, design, implement and administer solutions as per needs Recommend best practices for improvements to current operational processes Configure and maintain servers at database and Infrastructure level Troubleshoot operational problems Administer proactive database and infrastructure daily checks Communicate status and planning activities to customers and other team members Participate in the team s rotational shift pattern and on-call coverage rotation plan Learn different database technologies and provide support What do we need from you? A minimum of 2 years of experience in a similar role Ability to operate in a 24x7 operational environment (working in shifts), including weekends and holidays GCP background experience operating in a Linux environment Familiarity with Windows, Linux and Network administration concepts Ability to handle stressful situations with a level headed approach Excellent English communication skills including verbal and writing skills Ability to multitask and capability of reacting quickly to multiple issues in parallel, and following established procedures to implement solutions A curious mindset with the tenacity to fully diagnose why something went wrong SQL Server knowledge is an asset Working with Monitoring tools (ICINGA, Zabbix, Prometheus, Grafana) Shell Scripting/Programming knowledge in order to contribute to get system analytical data, process improvements and increase efficiencies. Relevant courses and certifications (MCSE, CCNA) What do you get in return? Love your career : Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance : Flexibly work remotely from your home or Hybrid from Hyderabad office, there s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers : Collaborate with some of the best and brightest in the industry! Love your development : Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace : We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself : Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
NOC Support Administrator India | Remote | 24/7 Support Why Pythian? At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today s rapidly changing digital economy. Why you? The NOC Support Administrator will work as part of a NOC team that supplies complete support for all aspects of managed database and application infrastructure operations to a variety of Pythian s customers as a part of the Global Support practice. If this is you, and you wonder what it would be like to work at Pythian, reach out to us and find out! Intrigued to see what a life is like at Pythian? Check out #pythianlife on LinkedIn and follow @loveyourdata on Instagram! Not the right job for you? Check out what other great jobs Pythian has open around the world! Pythian Careers What will you be doing? Network Operations Center (NOC) support in a 24x7 environment Monitor application performance and system alerts using various monitoring tools Respond to incidents and escalate issues according to established protocols Trigger operational procedures for various types of production incidents Actively participate in customer incidents, by providing data, clear communication and periodic and prompt status updates Maintain knowledge of current ITSM Tools, monitoring tools and operational procedures Coordinate, analyze, design, implement and administer solutions as per needs Recommend best practices for improvements to current operational processes Configure and maintain servers at database and Infrastructure level Troubleshoot operational problems Administer proactive database and infrastructure daily checks Communicate status and planning activities to customers and other team members Participate in the team s rotational shift pattern and on-call coverage rotation plan Learn different database technologies and provide support What do we need from you? A minimum of 2 years of experience in a similar role Ability to operate in a 24x7 operational environment (working in shifts), including weekends and holidays GCP background experience operating in a Linux environment Familiarity with Windows, Linux and Network administration concepts Ability to handle stressful situations with a level headed approach Excellent English communication skills including verbal and writing skills Ability to multitask and capability of reacting quickly to multiple issues in parallel, and following established procedures to implement solutions A curious mindset with the tenacity to fully diagnose why something went wrong SQL Server knowledge is an asset Working with Monitoring tools (ICINGA, Zabbix, Prometheus, Grafana) Shell Scripting/Programming knowledge in order to contribute to get system analytical data, process improvements and increase efficiencies. Relevant courses and certifications (MCSE, CCNA) What do you get in return? Love your career : Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance : Flexibly work remotely from your home, there s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers : Collaborate with some of the best and brightest in the industry! Love your development : Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace : We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself : Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.
Posted 2 weeks ago
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