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5 - 10 years

7 - 12 Lacs

Ahmedabad

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with clients to understand their issues and provide effective resolutions. Interpret client issues and design appropriate solutions based on deep product knowledge. Ensure smooth system operations by monitoring and resolving any technical issues. Maintain a high level of customer satisfaction by providing exceptional support. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Operations. Strong understanding of network security principles and protocols. Experience in implementing and managing network security solutions. Knowledge of firewall technologies and intrusion detection/prevention systems. Familiarity with network monitoring tools and incident response procedures. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

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- 1 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Proficiency in Excel and other spreadsheet software:Ability to create and manage complex spreadsheets, use formulas, and analyze data.Basic accounting knowledge:Understanding of fundamental invoice principles and practices.Project Management:Ability to manage billing projects and coordinate with different departments.Negotiation Skills: Handling billing disputes and negotiations with clients effectively. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

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7 - 11 years

9 - 12 Lacs

Navi Mumbai

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Skill required: Network Services - Network Analytics Designation: Business Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Helps transform back office and network operations, identify revenue leakages in client business and work on solutions to mitigate it based on various business insights.Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of data analytics.A Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for? Microsoft Excel Microsoft Excel Data Analysis Microsoft Excel Functions Problem-solving skills Ability to establish strong client relationship Written and verbal communication Negotiation skills Collaboration and interpersonal skills Microsoft Office Suite Stakeholder Engagement, building rapport with onshore CRMs and Directors Knowledge on U.S. Telecommunications industry Familiar with PowerBI and other visual analytics tools Familiar with Advanced MS Excel (Functions, Macros, VBA, PowerPivots) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would contribute to the team as an individual contributor which maybe subject to change Please note that this role may require you to work in rotational shifts (if needed)

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1 - 4 years

18 - 22 Lacs

Hyderabad

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Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

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1 - 4 years

18 - 22 Lacs

Gurugram

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Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

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1 - 4 years

18 - 22 Lacs

Bengaluru

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Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

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1 - 4 years

18 - 22 Lacs

Chennai

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Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

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1 - 4 years

18 - 22 Lacs

Mumbai

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Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Master’s degree with 2+ years of experience, OR Bachelor’s degree with 3+ years of experience.

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7 - 12 years

1 - 5 Lacs

Noida

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite, across all server and network areas, and for particular software solutions/vendors/brands. Your work includes L1 and L2/basic and intermediate level troubleshooting. Roles & Responsibilities: Lead the Team governance and support the operations as SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement technology at the operating system-level. Perform hardware/software support. Conduct L1 and L2/basic and intermediate level troubleshooting. Professional & Technical Skills: Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration. Must have Skills: in Hitachi Storage Administration Handson experience in managing large SAN Fabric on brocade and Cisco Director switches. Strong understanding of storage area network administration. Experience in troubleshooting SAN related issues. Knowledge of NetApp and Hitachi storage solutions. Familiarity with storage protocols such as iSCSI and Fibre Channel. Additional Information: The candidate should have a minimum of 8 years of experience in NetApp and Hitachi Storage Area Network (SAN) Administration. This position is based at our Noida office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 8 years

5 - 10 Lacs

Jaipur

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of Full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide technical support to clients and internal teams. Troubleshoot network infrastructure issues efficiently. Implement and maintain network security measures. Collaborate with cross-functional teams to optimize network performance. Document network configurations and procedures for reference. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring tools like Wireshark. Knowledge of routing and switching protocols. Hands-on experience in configuring and troubleshooting network devices. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Jaipur office. A 15 years of Full time education is required. Qualifications 15 years of Full time education

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3 - 5 years

7 - 11 Lacs

Navi Mumbai

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Skill required: Network Services - Network Analytics Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Helps transform back office and network operations, identify potential revenue leakages and provide business insights on plan of actionLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkA Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for? Microsoft Excel Functions Microsoft Excel Data Analysis Client Communication Communications CRM Problem-solving skills Ability to perform under pressure Ability to establish strong client relationship Written and verbal communication Adaptable and flexible Microsoft Office Suite Basic knowledge of Legal language in understanding client contracts Background on U.S. Telecommunications Industry Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

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3 - 5 years

1 - 4 Lacs

Hyderabad

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Advent Global Solutions is a premier SAP Enterprise Solutions and IT Services Company (a Certified SAP Services Partner with SAP America) established in Houston, Texas, in 1997. Today, Advent Global Solutions, Inc. (AGS) has its presence globally with regional offices in Houston, Chicago, and San Jose and in India. AGS provides end-to-end IT services with a strong core competency in SAP Enterprise Solutions. We also have many consultants on our payroll; currently some of them are available immediately for new assignment anywhere in USA. Job Position- System Administration Experience- 3 Yrs- 5 Yrs Location- Hyderabad Shift- Night Responsibilities- Install and configure servers, networks, and system software. Monitor and maintain IT infrastructure for optimal performance. Implement security measures and perform regular system updates and backups. Troubleshoot and resolve hardware, software, and network issues. Provide technical support to users and manage access controls and permissions. Interested candidates please send the resume to dipsikhad@adventglobal.com Thankyou. Dipsikha Das

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15 - 20 years

13 - 23 Lacs

Chennai

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Greeting from NOVAC ! Novac Technology Solutions Private Limited is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning. Role & responsibilities This is a full-time on-site role for a Head of Network Operations located in Mumbai. The role entails overseeing computer network operations, network administration, network security, network design, and team management on a day-to-day basis Experience in Network Design in multiple layers of Networking Strong understanding of network protocols and technologies Excellent problem-solving and analytical skills Strong skills on Firewalls and Router and Switches Optimize network performance, capacity with scalable architecture for a large setup Good knowledge of Enterprise network architecture concepts and handling both GUI and CLI platforms. Ensure and have the major incident calls in a timely manner, accurately tracking and documenting these calls, resolving them by following incident management process and escalations with the backend support team. BAU / Monitoring / Ticket handling is responsible with backend support team (24/7 support) and backend team (24/7 support) to ensure up keeping of the environment/ticket SLA. Proficiency with network protocols ( TCP/IP, DNS, DHCP) network architectures and network security principles Technology and process/business model based recommendations as per GAP analysis Support network management with the creation of an IT Network Roadmap Help with the presentation of data to advisory and regulatory authorities Create and validate the IT network road map and suggestions the phased approach for emerging technologies. Update the existing SOPs or create new SOPs for new implementations. Assist the L1/L2 Team in the below-mentioned activities with the OEM/vendors. Responsibility to ensure availability of all Network/Security devices in scope are up and running condition, their other an aspect like Configuration, Reconfiguration, enhancements, updates, upgrades, bug fixes, problem analysis, performance analysis and Migration of devices audits, users, profile management, root cause analysis. Skills on leading Networking tools for Monitoring & Reporting Qualification : Bachelor's Engineering degree in Computer Science, Information Technology, or related field. Professional certifications such as CCNA, CCNP, or equivalent are highly desirable

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2 - 7 years

1 - 5 Lacs

Kolkata

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering high-quality support to enhance system performance and reliability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the implementation of technology at the operating system level across all server and network areas. Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of server and network management. Experience with troubleshooting and resolving technical issues. Familiarity with various operating systems and software solutions. Ability to document technical processes and solutions effectively. Additional Information: The candidate should have minimum 2 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualification 15 years full time education

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5 - 10 years

3 - 6 Lacs

Hyderabad

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure adherence to operational requirements Implement best practices for service delivery Conduct regular performance evaluations Professional & Technical Skills: Must To Have Skills: Proficiency in Network Security Operations Strong understanding of network security protocols Experience with network monitoring tools Knowledge of incident response procedures Familiarity with firewall configurations Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Operations This position is based at our Hyderabad office A 15 years full time education is required Qualification 15 years full time education

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3 - 4 years

25 - 30 Lacs

Gurugram

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Job Role: IT Administrator The IT Administrator at Nutrabay will be responsible for managing the company s on-premises IT infrastructure, cloud services, network security, and user support. This individual plays a critical role in ensuring business continuity, security compliance, and optimal performance of IT systems across all departments. You should apply if you have: 3+ years of experience in IT administration or a similar role. A strong understanding of Windows Server, Active Directory, and network administration. Proficiency with Microsoft 365 administration and AWS cloud services. Experience in IT security principles, compliance frameworks (especially ISO 27001), and the DPDP Act. Excellent troubleshooting skills and a proactive attitude. Strong documentation and communication abilities. A bachelor s degree in Computer Science, Information Technology, or a related field. You should not apply if you: Do not have hands-on experience managing IT infrastructure and cloud environments. Are unfamiliar with IT security compliance standards or backup and recovery strategies. Struggle with cross-functional collaboration or handling help desk operations independently. Are uncomfortable taking ownership of critical IT incidents, even outside working hours. Skills Required: Microsoft In-tune & Active Directory Microsoft 365 & Google Workspace administration AWS cloud infrastructure Network devices (Routers, Switches, Firewalls) IT Security & ISO 27001 compliance Data protection under DPDP Act Backup & disaster recovery strategies Help desk ticketing & technical support IT policy documentation & asset management What will you do Manage on-premises servers, storage systems, and network equipment Administer Windows Domain, M365, and Google Workspace services Oversee AWS cloud infrastructure with an eye on cost and performance optimization Implement and monitor security controls in line with ISO 27001 and DPDP Conduct vulnerability scans, access management, and regular audits Manage backups and ensure tested disaster recovery solutions are in place Provide help desk support and onboarding/offboarding for employees Document IT policies, procedures, and monthly system performance Collaborate with vendors and support budget planning for IT services Lead training and awareness initiatives across departments Be available for high-priority incidents beyond work hours Work Experience: Minimum 3+ years in IT Administration or related roles Working Days: Monday - Friday Location: Golf Course Road, Gurugram, Haryana (Work from Office) Perks: Friendly Atmosphere High learning & personal growth opportunity Flexible Timings Diverse Work Environment Why Nutrabay: We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life s best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence, and be a part of an innovative marketing and tech startup that s revolutionizing the health industry. Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximize the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will feel appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voices and ask for their opinions on important business issues. About Nutrabay: Nutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers up till now and our family is constantly growing. We have built a complex and high-converting eCommerce system and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing the continuously evolving product. Funding: We raised $5 million in a Series A funding round.

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3 - 6 years

3 - 7 Lacs

Hyderabad

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Designation: Specialist - Infrastructure Support/IT Support Key Responsibilities Manage, configure, and monitor Sophos Firewalls (XG, XGS series). Administer and troubleshoot Ruckus WiFi networks (SmartZone, Unleashed, and Cloud). Perform routine tasks related to Windows Server (2016/2019/2022) including Active Directory, Group Policy, DNS, DHCP. Provide Level 2 support for network, server, and security-related incidents. Conduct firewall policy updates, firmware upgrades, VPN setup and monitoring. Monitor network traffic and performance, optimize throughput and security. Handle Wi-Fi SSID setups, guest portals, VLAN tagging, and access point provisioning. Manage user accounts and permissions in AD. Collaborate with Level 1 and Level 3 teams to resolve escalated issues. Create and maintain documentation for configurations, procedures, and infrastructure. Participate in audits and compliance efforts related to IT infrastructure. Required Skills & Experience: 3+ years of experience in IT support or network administration. Strong experience with Sophos XG/XGS Firewalls, including policies, NAT, IPS, VPNs. Solid hands-on experience with Ruckus WiFi systems - access point deployment, SmartZone controller management. Proficiency in Windows Server administration - Active Directory, GPO, DNS/DHCP. Good understanding of LAN/WAN concepts, TCP/IP, VLANs, and routing protocols. Experience with system monitoring tools and ticketing systems. Excellent troubleshooting and analytical skills. Strong communication and documentation abilities.

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1 - 3 years

2 - 3 Lacs

Bengaluru

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Responsibilities: * Manage network infrastructure on AWS & Azure Clouds * Maintain Active Directory, DNS, VPN, DHCP services * Troubleshoot network issues promptly * Ensure data security through firewall management Flexi working Work from home Military leave policy Paternity leaves

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7 - 12 years

12 - 15 Lacs

Pune

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Ensure deployment, monitoring, Maint. of Servers, PC, Hardware, Software. Knowledge of Dell Hardware System, Server, Office 365, VPN & Wireless Tech., AD Concept, Users & Folder Permission, Configure & Deploy Network Equipment (Cisco 9200, 9300) etc. Required Candidate profile Bachelor Degree in Computer Application with min. 7 yrs exp. with Active Directory / Windows Adminstration. Cisco CCNA and VMware. Knowledge of IATF 16949:2015, ISO 14001:2015, ISO 45001:2018

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3 - 8 years

6 - 8 Lacs

Shillong

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Required an experienced Network Engineer with 3-4 years of working experience in L3 level network and Security administration with hands on knowledge in cisco L3 Router and Switches and security devices.

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2 - 5 years

3 - 7 Lacs

Hyderabad

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**Job Description** **Role:** Network Engineer **Experience:** 2-4 years **Location:** Hyderabad (Hybrid) **Shift:** Night **Availability:** Immediate candidates only **Budget:** 5-7 LPA Max. --- **Mandatory Skills:** Candidates must have strong experience in the following areas: 1. **Routing and Switching (mandatory):** - Good understanding of OSI layers, switching, and routing concepts. - Experience in configuring and managing dynamic protocols (BGP). - Experience in configuring switching technologies (VLAN, Spanning Tree, etc.). - Familiarity with wireless networks. - Understanding of Quality of Service (QoS) for marking and queuing. - Familiarity with IP VPN technologies, such as GRE and IPSEC, is a plus. - Experience with monitoring technologies and providing solutions to issues. - Experience with incident management, change management, and problem management. 2. **Additional Knowledge (a plus):** - Familiarity with firewalls (Juniper SRX, Cisco ASA, Palo Alto), including VPN and DNS. - Knowledge of Cisco Nexus technology, including NXOS. - Familiarity with Wireshark for troubleshooting. - Experience with monitoring technologies and resolving issues. - Scripting knowledge, preferably in Python. --- **Key Responsibilities:** - Provide Level-2 support and troubleshooting to resolve network issues. - Handle escalated issues (incidents, changes, problems). - Record all actions using the incident management tool and methodology. - Identify potential or candidate problems in the network and provide solutions. - Engage in proactive problem management based on trend analysis of incidents. - Design and execute IT changes. - Configure and install various network devices and services (e.g., firewalls, DNS, routers, switches). - Roll out version and configuration upgrades. - Perform other operational duties as assigned. - Build a documentary repository for troubleshooting and knowledge articles, ensuring knowledge sharing across the team. --- **Expectations:** - A professional who strongly believes in people and organizational values, such as respect for individuals, teamwork, readiness to serve, a cost-benefit mindset (as if spending your own money), efficiency with simplicity, and open communication while respecting privacy and confidentiality. - Ability to work in a complex environment with numerous challenges and flexibility to adapt to changing situations. - Strong communication skills (verbal, non-verbal, written) in English, including the ability to anticipate impacts. - A self-driven individual who can think ahead, takes a proactive approach, is a quick learner, and possesses a strong sense of ownership. - Demonstrate a high degree of personal leadership and set new standards. - Be sociable and able to build professional relationships with people at all levels. - Customer-friendly yet assertive, particularly with critical non-standard requests. - Proficient in creating and maintaining documentation in Microsoft Word, Excel, and PowerPoint. Contact : hr@allatonceorg.co.in, +919030892887 ( 5PM to 9PM IST)

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2 - 5 years

4 - 7 Lacs

Chennai

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CCNA Certified from CISCO ( Network ) with min 1 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR Vandana - 8464822386

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8 - 13 years

6 - 6 Lacs

Kolkata

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Qualifications and Experience: 1. Bachelor's degree in Computer Science, Information Technology, BCA or a related field. Latest relevant certifications (e.g., CCNA, CCNP, etc.) are advantageous. 2. Proven experience with a minimum of 8 years of hands-on experience as a Network Administrator or in a similar role, with a track record of managing and maintaining large and complex network infrastructure. 3. Strong understanding of network protocols, routing, switching, and network security concepts. 4. Familiarity with network monitoring tools and performance optimization techniques. 5. Experience with next generation firewalls like Checkpoint, Fortinet, Sophos etc. Knowledge of network authentication and access control methods, including LDAP, MySQL etc. 6. Experience with virtual private networks (VPNs), and intrusion detection/prevention systems. 7. Stay up-to-date with industry best practices, emerging technologies, and network advancements to propose innovative solutions. Preferred Skills: 1. Proficiency in network troubleshooting and diagnostic tools. 2. Effective communication and interpersonal skills to collaborate with IT staff and end-users. 3. Ability to work independently and in a team environment, demonstrating strong organizational and time management skills. 4. A proactive attitude and a commitment to delivering high-quality network services. Responsibilities: 1. Design, configure, and maintain the organization's local area network (LAN), wide area network (WAN), wireless network infrastructure and Firewall. 2. Monitor network performance, identify and resolve network issues, and implement necessary adjustments to ensure optimal network operation. 3. Administer network devices, including routers, switches, firewalls, and access points, ensuring they are properly configured and updated. 4. Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection systems, to protect against cyber threats. 5. Collaborate with IT staff and vendors to plan and implement network upgrades, expansions, and system migrations. 6. Conduct regular network backups and implement disaster recovery plans to ensure data integrity and availability in case of system failures or disasters. 7. Maintain network documentation, including network diagrams, configurations, and standard operating procedures.

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2 - 5 years

3 - 8 Lacs

Lucknow

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Req ID: 316956 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Support Senior Associate - Cisco to join our team in India, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture developmentand requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals *********************************************** Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network, Telecom, Telecommunications, CCNA, Technology

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2 - 6 years

2 - 6 Lacs

Chennai

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Req ID: 318281 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Security Analysis Specialist Advisor ISM to join our team in Chennai, Tamil Nadu (IN-TN), India (IN). Role Overview The NTT DATA Services Security Analysis Specialist Advisor works to ensure the seamless delivery of all information security services that NTT DATA provides to the customer. This is an individual contributor role in which the person acts as a trusted information security partner with the customer and works collaboratively to understand, anticipate and recommend risk mitigation while promoting the overall information security protection for the customer’s information assets. You will partner with client to align information security with the customer’s business strategy, security policies and regulatory and compliance requirements resulting in increased protection and reduced risk. Role Responsibilities (high level summary of key duties) The responsibilities of the Security Analysis Specialist Advisor include: Ensure the delivery of information security services to the customer in compliance with the contract and any applicable standards and regulatory requirements (e.g., PCI, SOX) Assist client in the definition and implementation of information security policies, strategies, procedures and settings to ensure confidentiality, integrity and availability of client’s environment and data Participate with customer in the strategic design process to translate security and business requirements into processes and systems; evaluating new / emerging security products and technologies and making recommendations to customer leadership in regards to the security posture impact on the organization Identify, review and recommend information security improvements as they relate to the achievement of the customer’s business goals and objectives Participate in internal and external audits for the customer (e.g., SOX, PCI) and coordinate information security services activities Drive remediation efforts related to information security; remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and Critical Practice assessments Identify information security weaknesses and/or gaps in the customer’s current operations and work with the customer to bring information security operations up to standards Participate and represent IT Security in Delivery/Operational meetings Review service management reports to ensure tickets (i.e., incidents, problems, requests, changes), related to information security, are being acknowledged, worked and Service Level Agreements are being met; provide direction on ticket remediation and ensure remediation is complete Required Qualifications: 6+ years of relevant experience Knowledge of standards / regulations impacting information security (e.g., PCI, HIPAA, SOX) Applied knowledge of risk management concepts Experience with information security internal & external audits, contract compliance, and quality initiatives Preferences: At least one of the following certificationsCISSP, SSCP, CISM, CEH Undergraduate or graduate degree Customer relationship management experience at the senior level Strong knowledge of systems and network administration (i.e., desktop, server) Knowledge and application of Globally Accepted Information Security Principles Strong knowledge of network security that pertains to communications, computer system environments and related infrastructures Thorough knowledge of server and desktop configurations that will protect systems from unauthorized access and software invasion About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Network Administrator, Information Security, CRM, Consulting, Technology

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