1305 Network Administration Jobs - Page 12

Job Description Role: SOC Analyst Exp: 2 to 4 Years Job Location: Mumbai (Powai - Hiranandani) It is 5 Days Working Work From Office Role Core duties and responsibilities: Security Monitoring: Continuously monitor security alerts, logs, and other data sources using tools like SIEM (Security Information and Event Management) systems, IDS/IPS, firewalls, and endpoint security solutions to detect suspicious activities. Incident Detection and Response: Identify and categorize security incidents (e. g. , malware infections, data breaches), investigate their root cause, contain the threat (e. g. , isolating affected systems), and mitigate the impact. Alert Triage: Assess alerts generated by security tools, prioritizing them based on severity and urgency to focus on the most critical threats. Threat Hunting: Proactively search for potential security threats that may evade automated tools, analyzing logs, traffic patterns, and other data for anomalies. Reporting and Documentation: Create detailed reports on security incidents, investigations, and response actions for management and other stakeholders, ensuring compliance with relevant regulations. Security Tool Management: Manage and operate security technologies, ensuring they are updated and functioning correctly. Threat Intelligence: Stay updated on the latest cybersecurity threats, vulnerabilities, and attack techniques through threat intelligence sources and research. Collaboration: Work closely with other security professionals (e. g. , incident responders, threat hunters) and IT teams to investigate and resolve security issues.

Required Skills Technology | ZScalar Proxy Administrator - Level 2 Support Technology | Prisma Proxy Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - F5 Certified Admin / CCNA / Riverbed RCSA-W (WAN Optimization Associate) / ZIA Admin / ZPA Admin / ZDX Admin / Prisma SD-WAN: Design and Operation / Certified Forcepoint Web Security Administrator / ACCA / CCNA Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate network administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis into the ticket. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: -Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. -Prepare a detailed report on the plan of action for the existing tickets for the next shift and engineer (Shift Handover Report). -Follow through and execute the various Escalation Matrix (Vendor, Internal and Customer defined). -Ensure tickets are closed post user/customer communication. -Maintain inventory of Network equipment and links. -Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Job Description We are seeking a highly skilled and motivated IT Infrastructure Security Engineer to manage and secure our IT systems, networks, and endpoints. The role involves ensuring system availability, reliability, and security, while supporting day-to- day IT operations and driving continuous improvements in infrastructure performance and compliance. Infrastructure Systems Administration Install, configure, and maintain Windows Server environments and Active Directory (AD). Manage user accounts, groups, and organizational units in AD. Oversee desktop management, system updates, patching, and troubleshooting. Implement backup, recovery, and disaster recovery strategies. Network Security Management Administer and monitor firewalls, VPNs, and security solutions (Sophospreferred). Manage network devices (switches, routers, wireless access points) and ensure optimal performance. Proactively identify, analyze, and resolve network or security issues. Conduct vulnerability assessments and support incident response processes.

Required Skills Technology | Managed Security Services | Firewall and Unified Threat Management Behavioral | Aptitude | Thinking / Cognitive Skills Technology | Access Devices | Wireless Access Points (WAPs) Technology | Network Administration | Configuration of Network Components Technology | Networking Technologies | SDWAN Education Qualification : Engineer - B.E / B.Tech / MCA Will be responsible for completing a thorough risk assessment, identifying vulnerabilities within a network, and creating firewalls, or configuring systems to enhance existing security features. Must be y.proficient to respond to, and document, any security threats, resolve technical faults and allocate resources to deliver real solutions in a cost-effective way. 1. Direct experience in planning, implementing an enterprise perimeter security infrastructure. 2. Maintaining the regulatory systems about ISMS policy (Information System Management Systems). 3. Deploy, test and maintain security systems such as VPNs, firewalls and email security in line with the IT security policy. 4. Ensure that hardware and software are well maintained and able to deal with security requirements. 5. Experience with performing root cause analysis, risk identification, and risk mitigation. 6. Experience providing Cyber Security continuous monitoring configuration and support. 7. Generate performance and failure reports from a range of monitoring activities 8. Experience with configuration and administration of Network Management Systems (NMS) to provide real-time alerting, notification and reporting of network and performance and security compliance 9. Strong analytical-reasoning and problem-solving skills 10. An ability to learn new technologies quickly 11. Good time management skills 12. An ability to follow processes 13. Strong documentation skills 14. Good communication skills both written and verbal

Required Skills Technology | Managed Security Services | Firewall and Unified Threat Management Behavioral | Aptitude | Thinking / Cognitive Skills Technology | Access Devices | Wireless Access Points (WAPs) Technology | Network Administration | Configuration of Network Components Technology | Networking Technologies | SDWAN Education Qualification : Engineer - B.E / B.Tech / MCA Will be responsible for completing a thorough risk assessment, identifying vulnerabilities within a network, and creating firewalls, or configuring systems to enhance existing security features. Must be y.proficient to respond to, and document, any security threats, resolve technical faults and allocate resources to deliver real solutions in a cost-effective way. 1. Direct experience in planning, implementing an enterprise perimeter security infrastructure. 2. Maintaining the regulatory systems about ISMS policy (Information System Management Systems). 3. Deploy, test and maintain security systems such as VPNs, firewalls and email security in line with the IT security policy. 4. Ensure that hardware and software are well maintained and able to deal with security requirements. 5. Experience with performing root cause analysis, risk identification, and risk mitigation. 6. Experience providing Cyber Security continuous monitoring configuration and support. 7. Generate performance and failure reports from a range of monitoring activities 8. Experience with configuration and administration of Network Management Systems (NMS) to provide real-time alerting, notification and reporting of network and performance and security compliance 9. Strong analytical-reasoning and problem-solving skills 10. An ability to learn new technologies quickly 11. Good time management skills 12. An ability to follow processes 13. Strong documentation skills 14. Good communication skills both written and verbal

Required Skills Technology | Cloud Roles | Cloud Architect Functional | Pre Sales Support Activities | Responding to RFPs Functional | Pre Sales Support Activities | Preparing RFI Response Behavioral | Aptitude | Communication Technology | Architect / Design / Solutionizing Activities | Requirement Analysis Domain | Business Analyst Domain | Data Analytics Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Microsoft Azure Architect Technologies Details: Will be responsible for the overall development of a robust, scalable, and cloud-based platform and for implementing and overseeing cloud computing strategy in an organization. This role will entail mapping cloud adoption plans, application design, and cloud management and monitoring. 1. Monitor, diagnose, and resolve complex network and computer system issues. 2. Manage and administer servers, networks, and applications like DNS, FTP, and Web. 3. Maintain the internal network structure of a data center by managing routers and keeping them running. 4. Install, configure, and maintain switches, servers, firewalls, and hard drives. 5. Troubleshoot network systems to identify and fix performance issues. 6. Provide solutions to complex problems on the integration of various technologies. 7. Design plans as well as lead initiatives for the optimization and restructuring of network architecture. 8. Maintain an up-to-date knowledge of network administration and firmware integration. 9. Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices. 10. Perform system repairs and update software/operating systems. 11. Calibrate and monitor data center servers to ensure efficient performance. 12. Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations. 13. Inspect power and cooling systems to ensure they are operational and efficient. 14. Organize the floor space that harbors data center equipment to allow for easy accessibility. 15. Resolve operational, infrastructure, or hardware incidents in a data center.

Required Skills Technology | Data Center Administration | Networking Technology | Network Administration | Configuration of Network Components Process | Statistical Techniques | Artificial Neural Network Process | Statistical Techniques | Artificial Neural Network Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Networking Knowledge, Concepts | Network Security Technology | Networking Context | Small Office Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Networking Certifications | CCNP | CCNP Security Required Skill Technology - Network Administration|Configuration of Network Components Process - Statistical Techniques|Artificial Neural Network Technology - Networking Context|Small Office Process - Statistical Techniques|Artificial Neural Network Technology - Networking Knowledge, Concepts|Network Security Technology - Data Center Administration|Networking Domain - Telecom / Communications Equipments (Others/Not classified)|Network Interface Devices Details Hardware & Network a. Understand issues from user perspective and isolate issue. b. Decode the error / even / alarm status, understand the failed unit / device and provide hands and feet support in resolution through strong hardware and networking troubleshooting techniques. VPN a. Manage VPN Client Groups. Manage exception request to Groups and access as per guidelines. b. Configuration: Standard SSL and IPSEC c. Modify access-list. d. Troubleshoot : Access-Control issues and all escalated cases from Level 1 Proxy a. Configure: content filtering (Black and White listing) of URLs under respective categorizations. b. User Group integration with Access policies c. Pull reports on intrusion and detects in proxy level. d. Capture and Evaluate TCP Dumps/ Wireshark on escalated incidents e. Define Reverse and Forward Proxy. Firewall a. Initial Configuration of firewall as per standard rule set (permit and deny rules). b. Basic routing: Static routing. c. Perform Health Checks: failover testing/ HA d. NAT (Static, Dynamic and PAT) e. NAT configuration and trouble shooting. f. Troubleshoot firewall related access issues and understand filter logs. Load Balancing a. Troubleshoot LB issues, reading the various counters and logs that are available in the tool, b. Configure: Nodes and members , virtual Servers, Load balancing method to be used as per instruction. Technical Skills a. Network Components, Devices (F) b. Virtual Private Network (VPN) connection Security (F) c. Proxy (F) d. Firewalls (F) e. Network Load Balancing (F) Behavioral Skills a. Email Communication, Presentation, Public Speaking (F) b. Strategic Thinking, Transactions Processing, Planning (A) c. Analytical Thinking, Scientific Temperament (A) d. Interpersonal Skills (F), Nurturing Relationships (A) e. Customer Service Orientation, Business Appreciation (F)

Required Skills Technology | Network Support | L3 Support Technology | Network Administration | SDWAN, Configuration and Troubleshooting of Technology | Networking Knowledge, Concepts | Network Security Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Networking Context | Enterprise Education Qualification : Engineer - B.E / B.Tech / MCA Details: 1. Responsible for high level design, implementation and support of Enterprise Backup and Storage Infrastructure support. 2. Maintain an operational infrastructure focused on the extremely critical need for 100% availability. 3. Participate in capacity planning and technical review meeting to understand the complex data storage requirements of the other stakeholders before the implementation. 4. Adhere to the business goals by achieving the business Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). 5. Responsible for Patch Management on data storage systems and backup systems with minimal business impact. 6. Migrate the existing data from legacy data storage systems to the new flash storage systems without any downtime. 7. Responsible to retire legacy data storage and backup systems. 8. Migrate Home Shares data to Microsoft Azure Cloud, Group Share data to AWS and install AWS connectors to integrate backup systems to AWS. 9. Provide technical analysis for the critical project implementation on QA and DEV before moving it to the Prod environments. 10. Provide proactive support as an on-call engineer for all the storage alerting systems. 11. Administrating and managing over 1PB of storage data for all types of tiered applications by maintaining a minimal downtime. 12. Establish and maintain a clear value proposition plan as well as competitive benchmarking and overall differentiation summary. 13. Plan and Implement the solutions for performance in the Backup and Storage services.

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Technology | Networking Context | Enterprise | 3 - Experienced Primary -> Technology | Network Support | L3 Support | 4 - Advanced Secondary -> Process | Statistical Techniques | Artificial Neural Network | 3 - Experienced Secondary -> Process | Statistical Techniques | Artificial Neural Network | 3 - Experienced Tertiary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 5 - Expert Tertiary -> Technology | Networking Knowledge, Concepts | Network Security | 5 - Expert Tertiary -> Technology | Network Administration | SDWAN, Configuration and Troubleshooting of | 3 - Experienced Details: 1. Responsible for high level design, implementation and support of Enterprise Backup and Storage Infrastructure support. 2. Maintain an operational infrastructure focused on the extremely critical need for 100% availability. 3. Participate in capacity planning and technical review meeting to understand the complex data storage requirements of the other stakeholders before the implementation. 4. Adhere to the business goals by achieving the business Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). 5. Responsible for Patch Management on data storage systems and backup systems with minimal business impact. 6. Migrate the existing data from legacy data storage systems to the new flash storage systems without any downtime. 7. Responsible to retire legacy data storage and backup systems. 8. Migrate Home Shares data to Microsoft Azure Cloud, Group Share data to AWS and install AWS connectors to integrate backup systems to AWS. 9. Provide technical analysis for the critical project implementation on QA and DEV before moving it to the Prod environments. 10. Provide proactive support as an on-call engineer for all the storage alerting systems. 11. Administrating and managing over 1PB of storage data for all types of tiered applications by maintaining a minimal downtime. 12. Establish and maintain a clear value proposition plan as well as competitive benchmarking and overall differentiation summary. 13. Plan and Implement the solutions for performance in the Backup and Storage services.

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Tertiary -> Behavioral | Aptitude | Thinking / Cognitive Skills | 5 - Expert Secondary -> Technology | Access Devices | Wireless Access Points (WAPs) | 5 - Expert Primary -> Technology | Managed Security Services | Firewall and Unified Threat Management | 5 - Expert Secondary -> Technology | Networking Technologies | SDWAN | 5 - Expert Primary -> Technology | Network Administration | Configuration of Network Components | 5 - Expert Will be responsible for completing a thorough risk assessment, identifying vulnerabilities within a network, and creating firewalls, or configuring systems to enhance existing security features. Must be y.proficient to respond to, and document, any security threats, resolve technical faults and allocate resources to deliver real solutions in a cost-effective way. 1. Direct experience in planning, implementing an enterprise perimeter security infrastructure. 2. Maintaining the regulatory systems about ISMS policy (Information System Management Systems). 3. Deploy, test and maintain security systems such as VPNs, firewalls and email security in line with the IT security policy. 4. Ensure that hardware and software are well maintained and able to deal with security requirements. 5. Experience with performing root cause analysis, risk identification, and risk mitigation. 6. Experience providing Cyber Security continuous monitoring configuration and support. 7. Generate performance and failure reports from a range of monitoring activities 8. Experience with configuration and administration of Network Management Systems (NMS) to provide real-time alerting, notification and reporting of network and performance and security compliance 9. Strong analytical-reasoning and problem-solving skills 10. An ability to learn new technologies quickly 11. Good time management skills 12. An ability to follow processes 13. Strong documentation skills 14. Good communication skills both written and verbal

Required Skills Behavioral | Aptitude | Thinking / Cognitive Skills Technology | Access Devices | Wireless Access Points (WAPs) Technology | Managed Security Services | Firewall and Unified Threat Management Technology | Networking Technologies | SDWAN Technology | Network Administration | Configuration of Network Components Education Qualification : Engineer - B.E / B.Tech / MCA Will be responsible for completing a thorough risk assessment, identifying vulnerabilities within a network, and creating firewalls, or configuring systems to enhance existing security features. Must be y.proficient to respond to, and document, any security threats, resolve technical faults and allocate resources to deliver real solutions in a cost-effective way. 1. Direct experience in planning, implementing an enterprise perimeter security infrastructure. 2. Maintaining the regulatory systems about ISMS policy (Information System Management Systems). 3. Deploy, test and maintain security systems such as VPNs, firewalls and email security in line with the IT security policy. 4. Ensure that hardware and software are well maintained and able to deal with security requirements. 5. Experience with performing root cause analysis, risk identification, and risk mitigation. 6. Experience providing Cyber Security continuous monitoring configuration and support. 7. Generate performance and failure reports from a range of monitoring activities 8. Experience with configuration and administration of Network Management Systems (NMS) to provide real-time alerting, notification and reporting of network and performance and security compliance 9. Strong analytical-reasoning and problem-solving skills 10. An ability to learn new technologies quickly 11. Good time management skills 12. An ability to follow processes 13. Strong documentation skills 14. Good communication skills both written and verbal

Education Qualification : Any Graduate Skills : Primary -> Technology | Architect / Design / Solutionizing Activities | Requirement Analysis | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 4 - Advanced Tertiary -> Functional | Pre Sales Support Activities | Preparing RFI Response | 3 - Experienced Secondary -> Domain | Business Analyst Domain | Data Analytics | 3 - Experienced Tertiary -> Technology | Cloud Roles | Cloud Architect | 2 - Knowledgeable Primary -> Functional | Pre Sales Support Activities | Responding to RFPs | 3 - Experienced Certification : Technology | IT Certifications | Microsoft Certification | Microsoft Azure Architect Technologies Details: Will be responsible for the overall development of a robust, scalable, and cloud-based platform and for implementing and overseeing cloud computing strategy in an organization. This role will entail mapping cloud adoption plans, application design, and cloud management and monitoring. 1. Monitor, diagnose, and resolve complex network and computer system issues. 2. Manage and administer servers, networks, and applications like DNS, FTP, and Web. 3. Maintain the internal network structure of a data center by managing routers and keeping them running. 4. Install, configure, and maintain switches, servers, firewalls, and hard drives. 5. Troubleshoot network systems to identify and fix performance issues. 6. Provide solutions to complex problems on the integration of various technologies. 7. Design plans as well as lead initiatives for the optimization and restructuring of network architecture. 8. Maintain an up-to-date knowledge of network administration and firmware integration. 9. Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices. 10. Perform system repairs and update software/operating systems. 11. Calibrate and monitor data center servers to ensure efficient performance. 12. Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations. 13. Inspect power and cooling systems to ensure they are operational and efficient. 14. Organize the floor space that harbors data center equipment to allow for easy accessibility. 15. Resolve operational, infrastructure, or hardware incidents in a data center.

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Functional | Pre Sales Support Activities | Responding to RFPs | 4 - Advanced Primary -> Technology | Architect / Design / Solutionizing Activities | Technology Selection | 4 - Advanced Tertiary -> Technology | Cloud Roles | Cloud Architect | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 4 - Advanced Secondary -> Domain | Business Analyst Domain | Data Analytics | 4 - Advanced Tertiary -> Functional | Pre Sales Support Activities | Preparing RFI Response | 4 - Advanced Certification : Technology | IT Certifications | Microsoft Certification | Microsoft Azure Architect Technologies Details: Will be responsible for the overall development of a robust, scalable, and cloud-based platform and for implementing and overseeing cloud computing strategy in an organization. This role will entail mapping cloud adoption plans, application design, and cloud management and monitoring. 1. Monitor, diagnose, and resolve complex network and computer system issues. 2. Manage and administer servers, networks, and applications like DNS, FTP, and Web. 3. Maintain the internal network structure of a data center by managing routers and keeping them running. 4. Install, configure, and maintain switches, servers, firewalls, and hard drives. 5. Troubleshoot network systems to identify and fix performance issues. 6. Provide solutions to complex problems on the integration of various technologies. 7. Design plans as well as lead initiatives for the optimization and restructuring of network architecture. 8. Maintain an up-to-date knowledge of network administration and firmware integration. 9. Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices. 10. Perform system repairs and update software/operating systems. 11. Calibrate and monitor data center servers to ensure efficient performance. 12. Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations. 13. Inspect power and cooling systems to ensure they are operational and efficient. 14. Organize the floor space that harbors data center equipment to allow for easy accessibility. 15. Resolve operational, infrastructure, or hardware incidents in a data center.

Education Qualification : MBA / PG Diploma Skills : Tertiary -> Technology | Networking Roles | Network Architect | 5 - Expert Tertiary -> Technology | Network Administration | SDWAN, Deploying and Managing of | 5 - Expert Secondary -> Technology | Networking Knowledge, Concepts | Network Architecture and Design | 4 - Advanced Primary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 5 - Expert Certification : Technology | Networking Certifications | CCDP Details: 1. Achievement of the Unit / account margin goals for the year - Achievement of the margin goals through various optimization initiatives for the account - Monthly Accounts profitability Reports published by finance 2. Revenue Goals: Achievement of the Unit / account revenue goals for the year 3. Formal documented succession plan for the critical roles in the program 4. Talent management and Improvement 5. Succession plan: Formal documented plan for all critical roles / people 6. WMG, HR , L&D Dashboard 7. Achievement of SLAs / KPIs for programs - All green status - Zero defect delivery 8. Achievement of formal published GO for the program as agreed and tracked through customer governance 9. Any misses to have a formal RCA based fix or a formal SIP initiative associated 10. Productivity and Service Excellence: 14. Devise, implement continuous improvement initiatives aimed at achieving key objectives - published and documented for outcome / benefits 11. Left shift resulting in positive movement on CPP / RPP and pyramid mix as against the annual baseline 12. Ensure tracking of productivity in a systematic manner and take measure to improve productivity 13. Formal internal reviews for published plans vs actuals 14. QMS / IMS Goals: Ensure account maintains 100% compliance to service, security management processes defined, 100% adherence, implementation to QMS processes defined by organization in accounts, Zero Major NC in Internal and External Audit 15. Share at-least one Best practices within account to SEPG team for taking it across the organization as applicable. 16. Value based delivery: Identify and execute initiatives classified as Value for customer, Demonstrate to customer on the Value delivered to customer through these initiatives 17. Ensure documentation of the projects and share the same with SEPG team

Required Skills Technology | Cloud Roles | Cloud Architect Functional | Pre Sales Support Activities | Responding to RFPs Functional | Pre Sales Support Activities | Preparing RFI Response Behavioral | Aptitude | Communication Technology | Architect / Design / Solutionizing Activities | Technology Selection Domain | Business Analyst Domain | Data Analytics Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Microsoft Azure Architect Technologies Details: Will be responsible for the overall development of a robust, scalable, and cloud-based platform and for implementing and overseeing cloud computing strategy in an organization. This role will entail mapping cloud adoption plans, application design, and cloud management and monitoring. 1. Monitor, diagnose, and resolve complex network and computer system issues. 2. Manage and administer servers, networks, and applications like DNS, FTP, and Web. 3. Maintain the internal network structure of a data center by managing routers and keeping them running. 4. Install, configure, and maintain switches, servers, firewalls, and hard drives. 5. Troubleshoot network systems to identify and fix performance issues. 6. Provide solutions to complex problems on the integration of various technologies. 7. Design plans as well as lead initiatives for the optimization and restructuring of network architecture. 8. Maintain an up-to-date knowledge of network administration and firmware integration. 9. Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices. 10. Perform system repairs and update software/operating systems. 11. Calibrate and monitor data center servers to ensure efficient performance. 12. Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations. 13. Inspect power and cooling systems to ensure they are operational and efficient. 14. Organize the floor space that harbors data center equipment to allow for easy accessibility. 15. Resolve operational, infrastructure, or hardware incidents in a data center.

Responsibilities: * Provide desktop, laptop & printer support * Troubleshoot hardware & software issues * Install software & configure Outlook * Manage network infrastructure * Offer VIP level assistance Annual bonus

Microland Limited is looking for Senior Administrator - Cloud (CL1) to join our dynamic team and embark on a rewarding career journey Office Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities Manage incoming and outgoing correspondence, including mail, email, and phone calls Coordinate meetings, appointments, and travel arrangements for staff members as needed Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders Maintain accurate records and databases, ensuring data integrity and confidentiality Communication and Coordination:Serve as a point of contact for internal and external stakeholders, including clients, vendors, and partners Facilitate communication between departments and team members, ensuring timely and effective information flow Coordinate logistics for company events, meetings, and conferences Documentation and Compliance:Assist with the development and implementation of company policies, procedures, and guidelines Maintain compliance with regulatory requirements and industry standards Ensure proper documentation and record-keeping practices are followed Project Support:Provide support to project teams by assisting with project coordination, documentation, and tracking of tasks and deadlines Collaborate with team members to ensure project deliverables are met on time and within budget

Microland Limited is looking for Digital Network - Senior Administrator (NAS) to join our dynamic team and embark on a rewarding career journey Office Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities Manage incoming and outgoing correspondence, including mail, email, and phone calls Coordinate meetings, appointments, and travel arrangements for staff members as needed Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders Maintain accurate records and databases, ensuring data integrity and confidentiality Communication and Coordination:Serve as a point of contact for internal and external stakeholders, including clients, vendors, and partners Facilitate communication between departments and team members, ensuring timely and effective information flow Coordinate logistics for company events, meetings, and conferences Documentation and Compliance:Assist with the development and implementation of company policies, procedures, and guidelines Maintain compliance with regulatory requirements and industry standards Ensure proper documentation and record-keeping practices are followed Project Support:Provide support to project teams by assisting with project coordination, documentation, and tracking of tasks and deadlines Collaborate with team members to ensure project deliverables are met on time and within budget

Microland Limited is looking for Digital Network - Senior Administrator (NAS) to join our dynamic team and embark on a rewarding career journey Office Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities Manage incoming and outgoing correspondence, including mail, email, and phone calls Coordinate meetings, appointments, and travel arrangements for staff members as needed Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders Maintain accurate records and databases, ensuring data integrity and confidentiality Communication and Coordination:Serve as a point of contact for internal and external stakeholders, including clients, vendors, and partners Facilitate communication between departments and team members, ensuring timely and effective information flow Coordinate logistics for company events, meetings, and conferences Documentation and Compliance:Assist with the development and implementation of company policies, procedures, and guidelines Maintain compliance with regulatory requirements and industry standards Ensure proper documentation and record-keeping practices are followed Project Support:Provide support to project teams by assisting with project coordination, documentation, and tracking of tasks and deadlines Collaborate with team members to ensure project deliverables are met on time and within budget

As a CSP you will be responsible for the below but not limited to 1. Contract Management; Understanding the contract clauses, deliverables and timelines 2. Manage billing & InvoicingValidate and raise billing request applicable for the contract. 3 Coordinating for AR of the account 4. Focus on compliance & documentation - Audit readiness Required education Associate's Degree/College Diploma Required technical and professional expertise 7+ years of relevant experience in Contract management Knowledge of IBM Billing systems & tools..etc Knowledge of IT skills including experience of working with Excel, Word, PowerPoint Proven interpersonal/communication and presentation skills A high level of accuracy and attention to detail Handled workload management skills and an ability to work to deadlines Demonstrated experience managing multiple priorities and balancing competing priorities Preferred technical and professional experience Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : Network InfrastructuresMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate smoothly. You will utilize your exceptional communication skills to provide quality support and maintain client satisfaction, while also leveraging your deep product knowledge to design effective resolutions for any challenges that arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Provide training and guidance to junior team members on troubleshooting techniques and client interaction. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Good To Have Skills: Experience with Network Infrastructures.- Strong understanding of network protocols and services.- Experience in monitoring and managing network performance.- Ability to troubleshoot and resolve network-related issues efficiently. Additional Information:- The candidate should have minimum 2 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and reliability of the technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of documentation related to system configurations and procedures.- Participate in training sessions to enhance team knowledge and skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to implement and manage network security measures. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and reliability of the technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of documentation related to system configurations and procedures.- Participate in training sessions to enhance team knowledge and skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with network monitoring tools.- Strong understanding of network protocols and architectures.- Experience in troubleshooting network connectivity issues.- Familiarity with firewall configurations and security protocols. Additional Information:- The candidate should have minimum 2 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education