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15.0 - 24.0 years
30 - 40 Lacs
gurugram, india
Hybrid
About the role About the Role The Customer Operation Director is a strategic leadership role responsible for elevating customer operations, ensuring service excellence, and cultivating a high-performance, customer-centric team culture. This role demands visionary leadership, cross-functional collaboration, and operational expertise to deliver seamless customer experiences and drive continuous improvement. Job Purpose As the local leader within MSC India, you will spearhead the customer operations team—including operations, project managers, and consultants—to deliver exceptional service quality and operational excellence. Your responsibilities include managing governance frameworks, fosterin...
Posted 3 weeks ago
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