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5.0 - 10.0 years
10 - 14 Lacs
Noida
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing best practices for SAP ABAP Development for HANA- Ensure timely delivery of high-quality applications- Mentor junior team members to enhance their skills Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA- Strong understanding of SAP HANA database concepts- Experience in developing and optimizing ABAP code for performance- Knowledge of SAP Fiori and UI5 development- Experience in integrating SAP systems with external applications Additional Information:- The candidate should have a minimum of 5 years of experience in SAP ABAP Development for HANA- This position is based at our Noida office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
13.0 - 18.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Skill required: NA - Solution Architecture Designation: Solution Enablement Manager Qualifications: BCom Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture Operations Solution Innovation is responsible for solution configuration of clientrequirements and integration with sales to promote growth. We ensure a simplified solutioningprocess to reduce solution turnaround time, industrialize our ability to respond to RFPs and supportsales opportunities. The Solution Architecture team is required to translate client requirements intoApplied Intelligence solutions that will create value for Accenture and our clients., leverage SMEsand solution architects from different groups/entities and create a comprehensive solution in line withAccenture standards and best practices, preparing effort, cost and price estimates and ensurequality adherence. The focus will be on managing and developing solutions for complex businessprocess outsourcing by driving, developing solutions aligned to the latest innovative business andtechnology advancements, creating winnable and deliverable solutions, articulating compelling valuepropositions and stories to a client. You will be solutioning by leveraging operational and commerciallevers to ensure total value is enabled at all layers of the deal construct. They will be responsible forthe development and ownership of the complex, multi-tower solutions underpinning compellingproposals that maximize Accentures competitive position. They help in setting the direction ofeach bid including developing the solution strategy in close consultation with the sales lead,articulation of the solution in clear, concise language that the customer understands, ensuringalignment of the solution to the client s buying criteria & be" What are we looking for Ability to perform under pressure Adaptable and flexible Commitment to quality Problem-solving skills Strong analytical skills" Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 2 months ago
2.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP HANA DB Administration Good to have skills : SAP HANA Technical ArchitectureMinimum 2 year(s) of experience is required Educational Qualification : 1 Minimum 15 years of full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to design, develop, and implement SAP HANA DB solutions.- Optimize and enhance database performance to meet business requirements.- Troubleshoot and resolve technical issues related to SAP HANA DB administration.- Implement security measures to protect data integrity and confidentiality.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HANA DB Administration.- Strong understanding of SAP HANA Technical Architecture.- Experience with database performance optimization and tuning.- Knowledge of data security best practices.- Hands-on experience in troubleshooting and resolving technical issues.- Familiarity with SAP HANA Studio and other relevant tools. Additional Information:- The candidate should have a minimum of 2 years of experience in SAP HANA DB Administration.- This position is based at our Pune office.- A minimum of 15 years of full-time education is required. Qualification 1 Minimum 15 years of full time education
Posted 2 months ago
6.0 - 10.0 years
4 - 8 Lacs
Chandigarh, Dadra & Nagar Haveli, Hyderabad
Work from Office
Job description: SAP Basis - Upgrade experience Basis Hana- Minimum relevant BASIS experience of 5-6 years of Support and Implementation Projects. Should have good knowledge of SAP systems like ECC EHP4 and above, PO, BW, SRM and CRM. Should have SAP system monitoring and troubleshooting skills Worked on both ABAP and JAVA stacks Perform Daily, Weekly and Monthly BASIS tasks Analyzing issues of BASIS issues in ABAP and JAVA stacks Basic understanding of Networks, Printer Servers, AIX Operating Systems and Disk Storage Should have worked on DB2 database for a minimum of 6 months Experience in System Refresh using SWPM, Kernel patching and Support package upgrade Should have used SAP SUM tool for installing JAVA Add-ons Experience with SAP versions: SAP NW 7.01, NW 7.31, NW 7.5 Location-Chandigarh,Dadra & Nagar Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim
Posted 2 months ago
8.0 - 13.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Urgent Requirement for SAP Basis Netwaver, Experience:9+ Years Location : Bangalore JD: SAP Basis with experience of NetWeaver, nwVertex and EHP upgrade activities Provide performance tuning, problem analysis, upgrades and system administration for Oracle databases and SAP instances, NetWeaver 2004s and ECC 6.0, BI, PI, SRM, Portal, SAP Hana Perform Setup and Configuration of Solution Manager in order to monitor & administer the SAP systems Work with SAP via OSS & Solution Manager to technical resolve problems Configure Start, Default, and Instance Profiles Project management surrounding the SAP, DB2 and other upgrades new product installations Knowledge in administering combination of SAP systems like ECC, Solution Manager, TREX, Content Server, Portal, LVM, and HP Quality Center is preferred Install, configure, maintain and support of SAP systems, including but not limited to Solution Manager, ECC, and BI, GRC, CRM Demonstrated experience in SAP Basis administration, including experience in standard SAP procedures such as client copies, database refreshes, patching, transport management, upgrades and performance tuning of database and SAP applications Maintain the SAP ERP, SAP BW, SAP Bobj and SAP Solution Manager landscapes
Posted 2 months ago
6.0 - 8.0 years
8 - 18 Lacs
Chandigarh, Dadra & Nagar Haveli, Bengaluru
Work from Office
- 6 to 8 years of experience in SAP Solution Manager with specialization in Application Lifecycle management in a medium or large size firm. - Strong experience of end-to-end implementation of CHARM in Solman 7.2. Should be able to independently handle configuration related to Solution Manager and CHARM. Having a good understanding and Deep knowledge of the best practices of SAP Solution Manager and ChaRM functionality - Experience on SAP Solution Manager in configuring ChaRM (Change Request Mgmt, Change Control Mgmt), Document Management, Service Desk, Business Process Monitoring, Project definition and blueprint nodes, Template Management. - Understanding of and capability to Plan, design and configure Solution Manager 7.2 (Solman) to enable efficient use of the toolset to support Implementation solution and facilitate the deployment of standard methods and approaches. - Must have experience of Solman Process Management set up, to enable Charm for dual track (maintenance and project) and release control. Implementation of any additional aspects that may be beneficial to S/4HANA - Provide recommendations to integrate the current implementations for System Monitoring, Charm, Test Suite and Sol Doc - Ability to develop processes and procedures for governance around the use and deployment of Solution Manager. - Should have good knowledge of Solution documentation and focus build Location - Bengaluru,Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 2 months ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Must Have experience on SAP Basis Admin. Need to have good communication skills. If you are interested, please Share below details and Updated Resume Matched First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer
Posted 2 months ago
6.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Build analytical solutions with the different development possibilities of SAP HANA Good Experience in ABAP CDS/HANA CDS , Functions , Stored Procedures , Aggregate Functions, Window Functions
Posted 2 months ago
8.0 - 12.0 years
10 - 16 Lacs
Hyderabad
Work from Office
Urgent Requirement for SAP Basis Lead Consultant. Experience:8+ Years Location:Pan India Job Description: 1) lead discussions with Customer on SAP Basis issues 2) Application Monitoring and Performance Tuning 3) Collaborate with Customer and Offshore Team 4) Ensure that applications availability is 100%.
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Immediate Openings on SAP BW/4 HANA Developer _Contract_Pan India Skills: SAP BW/4 HANA Developer Location : Pan India Notice Period :Immediate. Type : Contract Description 5-10 yrs overall on BW with multiple end-to-end implementations BW/4HANA aDSO, Transformations, Composite Providers, External HANA Calculation Views, AMDPs ECC and S/4 Extraction using Standard Logistic Cockpit extractors, custom Function Module, CMOD, BAPI, and CDSs View with CDC from S/4HANA Debugging of ABAP, Calculation Views, etc. Knowledge of BW/4 DTO and Security a plus.
Posted 2 months ago
8.0 - 13.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Greetings from IDESABS , We have urgent requirement on SAP BASIS CONSULTANT. Here is the job description Consultant needs to work in Multiple shifts6AM to 2PMor 2PM to 10PM or10PM to 6AM shift need to swap based on the project requirement and needs to have a good communicaiton skills. SAP BAsis Technical for Traditional AMS Services. Excellent Communication skills. shoudl have worked on Support projects, upgrade/ OS/DB migration, Must haveSAP Adminitration, Support packages, Printer config, BEx installation, Solution Manager will need to support ECC, PI, BW. APO, GATP BODS systems Good to haveAzure, cloud, Sybase & MAXDB database PreferredSAP Basis certifications Typical Years of Experience Typically requires8+ years relevant experience. Minimum Education and Certifications graduate degree or equivalent combination of education and work experience. Skills Knowledge of system development methodology, project management and system architecture. Demonstrated analytical / problem solving skills. Ability to consider IT and business challenges. Solid influencing and communication skills. Ability to translate between non-technical business users and technical IT resources. Strong client service attitude. Organizational and time management skills. Physical / Working Conditions Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Significant travel including overnight domestic or international trips may be required.
Posted 2 months ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Job description: SAP Basis Consultant SAP Basis HANA Admin, Public or Private cloud (SAP or AWS). BTP, SAP Fiori knowledge, SLT, SOLMAN, Cloud Connector, SAP Router Please Share below details and Updated Resume:MatchedYes/No:Full Name with Surname:DOB:Adhacard No(Mandatory):Alternate Contact Number:Total Experience:Relevant Experience:Current Location:Preferred Location:Current CTC :Expected CTC :Current Organization/ Contract with Current Org :Payroll Company:Notice period :Passport/ Expiry Date:Holding any offerYES/NO:
Posted 2 months ago
6.0 - 11.0 years
8 - 14 Lacs
Chandigarh, Dadra & Nagar Haveli, Daman
Work from Office
#Employment Type: Contract A. BTP HANA DB Developer: Build analytical solutions with the different development possibilities of SAP HANA Good Experience in ABAP CDS/HANA CDS , Functions , Stored Procedures , Aggregate Functions, Window Functions Experience of Fiori, Cloud Application progamming model (CAPM) is an added advantage Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 2 months ago
6.0 - 11.0 years
6 - 10 Lacs
Hyderabad
Work from Office
SAP PI/PO + TPM Consultant (L2) 6+ years experience working with SAP PI/PO with preferred knowledge in SAP B2B integration technique. The SAP PI/PO Developer will be responsible for designing, developing, and implementing integration solutions using SAP PI/PO. Responsible for creating new Trading Partner configurations and their integration flows using SAP PO, SAP TPM & B2B Integration Cockpit. Experienced in performing unit and integration testing of the interfaces to ensure they are working as per the functional requirements. Troubleshooting errors in the interfaces Preferred having knowledge in Configurations on Partner Onboarding, Partner communications in TPM. Experienced with using the NWDS tool Eclipse. Team player with Good communication skills
Posted 2 months ago
4.0 - 9.0 years
6 - 12 Lacs
Chandigarh, Dadra & Nagar Haveli, Daman
Work from Office
#Employment Type:Contract Experience: 4+ years (REX) Quick Roles and Responsibility: Candidate must have hands-on working knowledge on Enterprise portal. Must have knowledge on migrating Webdynpro JAVA, Webdynpro ABAP, ESS\MSS standard overview pages, PAR files and KM contents. SAP Fiori/UI5 knowledge will get added advantage. Should be an individual contributor. Good in learning and explore new SAP technology. Must have good attitude. Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 2 months ago
5.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Notice Period :- Immediate. Job description: 1. Expertise in Enterprise Portal backend connected with SAP NetWeaver MDM module. 2. Java skillset require related to the Enterprise Portal to manage standard JAVA API's. 3. External applications Knowledge in DBeaver and NetWeaver developer Studio 7.0 is require. 4. Workflow configurations, Webservices setup and email notification process in Enterprise Portal knowledge is require. 5. Able to handle all Enterprise portal related issues for example 500 error, connections, i-view/pages etc.
Posted 2 months ago
6.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
6 to 9 years of experience in SAP Security HANA. Strong knowledge on SAP security on S/4 HANA with good experience working for support project. Ability to create catalogue tiles with the help of Fiori Library and troubleshoot Fiori Authorization issues. Ability to design and maintain a set of authorizations on SAP systems Understanding of Fiori authorization concept of backend and front-end role design. Working knowledge of how to use GRC BRMARM for daily support work and perform analysis Good understanding of critical business risk process. Good understanding (and experience) of business needs and translation to SAP rules and constraints Managing troubleshooting end to end SAP Security issues across SAP landscape. Client interaction experience. Excellent analysis. Problem solving and interpersonal relationship skill. A good team player.
Posted 2 months ago
10.0 - 15.0 years
5 - 9 Lacs
Hyderabad
Hybrid
10+ years of experience. Good knowledge and understanding of SAP Authorization & Authentication concepts & technologies Good knowledge, understanding and hands-on experience of SAP Cloud Platform capabilities around Identity Authentication Services, Identity Provisioning Services etc Hands-on experience in executing large End-to-End Implementations and/or large Cloud Migrations of SAP Applications, Upgrades, OS/DB Migrations, S/4HANA Conversion Projects etc. Experience in Designing SAP System Landscape, Defining Implementation or Migration Strategies & Detailed Planning Good knowledge and understanding of SAP Application Security, Single Sign-ON Technologies, Infrastructure Security, High Availability, Disaster Recovery etc Good knowledge and understanding of new dimensional SAP products, Technologies and Methodologies (S/4HANA, SAP BTP) Knowledge and understanding of CLOUD ALM.
Posted 2 months ago
9.0 - 14.0 years
4 - 8 Lacs
Telangana
Work from Office
Primary skills- SAP HANA Oracle database SAP administration experience in SUSE and Windows OS Secondary skills- SAP products like- SAP ECC, BW, Business Objects,. SAP NetWeaver administration. SAP installation, upgrade, Support The SAP BASIS Administrator is a technical role focusing on global SAP landscape. The Basis resource should be a Solution Matter Expert and will be accountable for the design, implementation and health of the SAP landscapes. The basis person will provide oversight and leadership to an extended technical team including onsite and offshore third-party resources. The Basis resource is expected to be hands on for all design work and in the implementation of complex technical activities and issues. The Basis resource will ensure that the SAP systems (ECC, BW, SRM, Content Server Business Object, SAP PO, SAP Portal, Fiori, Solution Manager, web dispatchers) and their corresponding DB like HANA, Oracle, MaxDB, Sybase IQ are properly monitored, and optimized to provide an uninterrupted and stable state. Expertise in solution providing for issue or new project requirement with efforts, infrastructure sizing and landscape optimization. Additionally, the Basis resource will be responsible for creating and maintaining technical road maps for SAP and supporting systems. ESSENTIAL JOB RESPONSIBILITIES: o Ensure the SAP solution landscapes operate reliably and efficiently. This includes the maintenance of High Availability and Disaster Recovery systems. o Contribute in maintaining the SAP Cloud services for SAP Solutions and its peripherals. o Provide regular support to SAP users in ECC, BW, Business Objects, PO, Portal, SRM, content server etc. and ensure o Analyse and troubleshoot any system issues or end user issues related to Certificates, Web Dispatcher, Oracle, Job scheduling, monitoring, Interfaces, Workloads, etc. o Administration of SAP interfaces connected via PO system o Completes implementation and enhancement project work with a focus to achieve key milestones. o Ensure the adherence of standards and completes quality documentation for the SAP environments. Maintain audit and compliance requirements. o Liaise with the functional SAP experts and business teams in order to assist with the ongoing support of SAP. MINIMUM REQUIREMENTS: Education and Experience (in years): o Bachelor's degree 4+ years of work experience in SAP implementation and Support. Graduate degree preferred. o Experience of Support of SAP landscape and Upgrades activities. Knowledge and skills: Good knowledge and Hands on SAP on Oracle and HANA Knowledge of SAP products SAP ECC, BW, Business Objects, PI, Fiori, Portal, Solution manager, Content Server, Web Dispatcher, SRM, SRM MDM, SSL certificates SAP administration experience in SUSE and Windows OS Have performed SAP NetWeaver administration and technical core tasks including SAP installation, upgrade, Support packs and add-on update, System refresh, client copy, performance analysis, etc. Able to perform estimation of estimation for project activities. Ready to learn new technologies and provide suggestions on improvements Unix scripting basic knowledge Other: o Experience working with Global Team. o Committed individual who is self-motivated, deadline driven and results orientated. o Good inter personal, communication, problem solving and facilitation skills
Posted 2 months ago
10.0 - 19.0 years
10 - 20 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Dear Candidate, Looking for SAP Solution manager for Product Based Company Direct Payroll Location: Gurugram Experience: 10 + Years Hybrid Kindly reply on surabhi.d@twsol.com JOB PURPOSE: As the SAP Solution Manager Engineer, you will be responsible for technical architecture, operations, and strategic planning of our SAP Solution Manager environment. You will Solman expert to collaborate with key stakeholders and ensure the successful implementation, maintenance, and optimization of Solution Manager scenarios are implemented and maintained to serve business purposes. Also, as Basis Architect integrate applications across On-premise and cloud. KEY RESPONSIBILITIES: Should be have worked on Solution manager migration from on-premise to Cloud Hyperscaler. Should be able to configure ChaRM for satellite system conversion like ECC to S/4HANA on RISE. Should have worked on N and N+1 landscape, retrofit configuration on both on-premise and cloud environments. Should be able to coordinate and manage stake holders of various releases. Your activities will be divided between daily Operational activities (e.g., maintenance of Solution Manger scenarios, technical monitoring, Job monitoring, fix errors and provide support to ChaRM and applying SAP notes where applicable) and Project activities (e.g., Solman upgrades, configure BPMon, Test Suite, migration to SAP Cloud ALM etc) and creating documentation and work instructions. Planning, Prepare Strategies as Solution Architecture to integrate applications across On-premise and Cloud. Coordination and review of requirements for feasibility in the standard practice. Comprehensive customizing of Solution Manager scenarios. Creation of Solman configuration documentation. Integration of Solman and TOSCA for testing and transport release management. Analysis and solution of incidents and transport problems (ITSM & CTS). Exposure to audit relevant topics Co-ordination and import of SAP notes and TCIs Connection of systems to use SolMan functions and services Enabling and supporting Monitoring topics in SolMan Ability to understand the long-term ("big picture") and short-term perspectives of Solman scenarios. KEY QUALIFICATION & EXPERIENCES: Bachelor's degree in computer science, information technology, or a related field. Minimum of 12-14 years of experience working in SAP Solution Manager configuration, upgrade and migration. Experience on SAP Cloud ALM and RISE is preferred. Must have atleast 2 full cycle (end-to-end) Solution Manager implementation projects. Must have experience on utilizing best practices content from SAP and modify to build custom solutions according to business needs. Must have knowledge on test suite (both manual & automated with CBTA / TOSCA). Implementation of ChaRM, workflow and approval process configurations. This is critical and mandatory requirement. Must have experience in configuration of various reports such as EWA, SLR, DVM, etc. Must have experience in Scope & Effort Analyzer configuration with CCLM and UPL/SCMON. Must have experience in Solman basic configurations such as SOLMAN_SETUP, Managed system configuration, Technical & Job monitoring, false alert & grey metrics troubleshooting. Must have experience in business process monitoring & maintenance of business processes. Must have experience in Focused Insights dashboard configuration. Must have experience as Basis arechitect to migrate and integrate applications Good to have knowledge on CTS, cCTS, CTS+ configurations. Good to have knowledge on integration of SOLDOC with ChaRM. Good to have knowledge on process & project management configuration. Knowledge on cloud ALM capabilities is added advantage. Good to have knowledge on designing change management strategies according to business requirements. Knowledge on ITSM configuration is added advantage. Strong communication skills with ability to effectively engage and influence stakeholders at all levels of the organization. Proven ability to work effectively in a fast-paced, dynamic environment with multiple stakeholders and competing priorities. Interested Candidate can Apply on suabhi.d@twsol.com
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SAP Basis HANA Admin. Experience3-5 Years.
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAP Basis HANA Admin. Experience5-8 Years.
Posted 2 months ago
8.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAP Basis HANA Admin. Experience8-10 Years.
Posted 2 months ago
4.0 - 9.0 years
11 - 16 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client. Do Prepare a winning solution for the fulfill the requirements of the client Requirement Understanding, Data Gathering & Solution Design Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirements Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines Performs final electronic layout and formatting as well as production of hard copies as required Follow up with sales team post submission of RFP response Co-ordination and Support to Internal Teams Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements Work with sales team proactively and provide support for 2nd and 3rd level customer meetings. Prepare a list of questions and of information/material needed to create the proposal Include standard or approved proposal language for legal sections according to company policy Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions Work with internal marketing team and external vendors for the purpose of proposal creation Support the marketing team and create specific client dockets, collaterals, mailers etc. Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted Effective Project Management Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc. Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners. Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule. Update the sales team and other stakeholders on a regular basis on the progress of the proposal Stakeholder Interaction & Management Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc. Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages Ensures communication among all parties throughout the proposal process Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track Reach out to the below mentioned internal teams during proposal creation: Deliver No.Performance ParameterMeasure1.Process & PerformanceZero non-conformance on timelines with respect to the client/ stakeholder requirements %Winning solutions created Support on pipeline generation 2.ClientNo. of RFP/Proposals/Solutions submitted %conversion rate from proposal to contract Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
8.0 - 10.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provideconstructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop theirprofessional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagementwithin the team Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills Mandatory Skills: SAP Basis HANA Admin. Experience8-10 Years.
Posted 2 months ago
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