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Senior GSI Customer Success Manager SolarWinds

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Customer Success Manager at SolarWinds, you will be responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds" customer success programs. Your role will involve creating a powerful customer experience to ensure strong retention rates, product adoption, and customer advocacy. You will engage with customers to obtain valuable feedback that will allow SolarWinds to enhance the overall customer experience. **Responsibilities:** - Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. - Work with customers who are identified as at risk and ensure their satisfaction. - Mai...

Posted 5 days ago

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