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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do The Technical Account Manager is responsible for technical ticket management, strengthening customer satisfaction and expediting solutions for Enterprise customers. This requires being the technical escalation and point, across multiple products to meet support entitlement requirements, providing an optimized customer experience. You will report to the Manager, Technical Support. You will work from the Pune office. What Your Responsibilities Will Be Manage ticket workload, following KPIs, SLAs, CSAT, and TTR goals. Manage enterprise support requests through resolution. Conduct detailed ticket analysis, troubleshooting, and issue replication. Experience establishing communication and engagement with prospects with customers and maintain accurate records in the case tracking system. Provide advanced knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. Participate in troubleshooting sessions, replicating issues, and hosting meetings with customers to address technical requests, providing communications. What You’ll Need To Be Successful At least 3 years of experience supporting enterprise-level software and customers, demonstrating your ability to handle complex technical issues in SaaS solutions. Experienced with a mainstream ERP/CRM/Accounting software package: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday or similar eComm systems is required. Judgment and skills in managing and maintaining customer relationships, being an advocate for their needs. Abilities in troubleshooting, root cause analysis, and providing proactive solutions based on data analysis and ticket trends. Proficiency in Salesforce for ticket queue management, including ticket assignment, workload analysis, and advanced ticket driver analysis. Familiarity with API testing tools like Postman and an excellent understanding of API functionality, database analysis, and data manipulation. Experience working collaboratively across multiple teams, demonstrating your ability to navigate complex organizational structures, technical solutions and drive customer-focused solutions. Require work during US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do The Technical Account Manager (TAM) is a critical member of Avalara’s customer support organization, responsible for managing technical tickets, ensuring timely resolution, and driving customer satisfaction for our Enterprise customers . In this role, you will serve as the primary technical point of contact and escalation owner across multiple Avalara products, ensuring that support entitlement requirements are met and exceeded. You will be accountable for delivering an optimized, high-touch support experience by proactively addressing customer needs, coordinating cross-functional resolutions, and fostering trusted relationships. What Your Responsibilities Will Be Manage enterprise-level technical support requests through to resolution, ensuring a timely and effective response. Monitor and maintain ticket workload, tracking against KPIs, SLAs, CSAT, and TTR targets. Conduct in-depth ticket analysis, advanced troubleshooting, and issue replication. Establish and maintain clear communication and engagement with customers, keeping case records up to date in the tracking system. Provide advanced technical expertise on AvaTax, ECM, and SaaS ERP connectors (e.g., Microsoft Dynamics, NetSuite, Oracle). Lead troubleshooting sessions and host technical meetings with customers to address complex support needs and communicate progress and solutions effectively. What You’ll Need To Be Successful Minimum 3 years of experience supporting enterprise-level SaaS solutions and customers. Hands-on experience with mainstream ERP/CRM/accounting platforms such as NetSuite, Microsoft Dynamics/D365, SAP S/4Hana, Oracle, Salesforce, Magento, Shopify, SageX, or Workday. Strong judgment and skills in managing and maintaining long-term customer relationships. Proficiency in troubleshooting, root cause analysis, and delivering data-driven solutions. Experience with Salesforce for case management, ticket assignment, and driver analysis. Familiarity with API testing tools (e.g., Postman) and solid understanding of API integration and database-level diagnostics. Proven ability to navigate complex technical environments and organizational structures. Must be comfortable working US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do What Will You Do Technical Expertise & Customer Support: Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration: Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach: Uphold Avalara’s ‘Cult of the Customer’ philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule: Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You’ll Need To Be Successful Education & Experience: Bachelor’s in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do The Technical Support Engineer is the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and participating in engineering and product management meetings. You will document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution. You will have to work from Pune location and need to work in US or EMEA business hours, afternoon, evening, or night work across multiple time zones. You will report to Manager, Product Support What Your Responsibilities Will Be You will be front line contact for external customers by answering technical support telephone calls, chats and emails Answer questions and troubleshoot issues related to use of SaaS software applications You will be a contact for external customers by answering technical support telephone calls, chats, and emails. Oversee Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary tasks and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department Service level agreements and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record in our issue tracking system – Jira. What You’ll Need To Be Successful 3+ years in a technical support environment supporting software or SaaS products. In depth technical expertise in Application Support or Product Support Experience with a mainstream ERP/CRM/Accounting software package, such as: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, or similar systems. Willingness to work in 24/7 environment. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do You will report to the Manager, Technical Support. You will work from the Pune office full fledged. The Technical Support Expert serves as a Subject Matter Expert (SME) for AvaTax, ECM, and related Connector products, providing top-tier technical expertise and analysis to support Avalara's customers. You will mentor and advise across the support ecosystem, handling escalations, documenting customer interactions, troubleshooting issues, escalating to engineering and ensuring resolution. The Expert is also maintain Avalara's 'Cult of the Customer' philosophy, with a focus on enhancing overall customer satisfaction. What Your Responsibilities Will Be You will be a Subject Matter Expert on Avalara product integrations. You will mentor and advise support teams and associated PODs. You will simplify customer interactions for support requests. You will manage and resolve Level 3 technical issues for AvaTax, ECM, and related Connectors. You will conduct detailed ticket analysis, troubleshooting, and issue replication. You will experience interpreting and responding to customer requests with customers and maintain accurate records in the case tracking system. You will provide expert knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. You will manage ticket workload to meet department Service level agreements(SLA's), CSAT, and TTR goals with high documentation quality. You will handle technical escalations requiring assistance from other departments and partners. You will advocate for the customer within Avalara, leading issues to resolution across departments. What You’ll Need To Be Successful 4+ years of experience in Advanced Technical Support, Product/Project Management, QA, Business Analysis, or Engineering in SaaS ERP solutions. Expertise in supporting SaaS solutions, with a focus on APIs and 2+ years of API/Web Services experience. Proficient in API and workflow analysis across ERP, e-Commerce, and Marketplace platforms. Experience with ERP/CRM/Accounting software like NetSuite, Microsoft Dynamics, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday, or similar systems is required. Advanced troubleshooting and escalation skills. Proficient in API testing tools like Postman. Experience collaborating and advocating for customers. Advanced customer relationship, call management, and Microsoft Office skills. Work during US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do A billing manager with Zuora, Salesforce, and NetSuite experience oversees billing processes, manages systems like Zuora and NetSuite, and ensures seamless integration with Salesforce for Billing processes and other departments. We are looking for expertise in billing principles, subscription management, and revenue recognition, along with to lead teams and improve processes. What Your Responsibilities Will Be Job Responsibilities – Billing Manager Billing Operations Management Oversee end-to-end billing, including invoice generation, validation, and posting. Ensure accurate billing using Salesforce CPQ & Billing. Process usage-based billing. Salesforce CPQ & Billing Configuration Manage billing triggers tied to quote/order lifecycle. Collaborate with Sales Ops on quote-to-cash workflows. Dispute & Escalation Handling Resolve billing disputes coordination with Customer Success and Support. Be a contact for internal and external billing escalations. Reporting and Reconciliation Produce billing and AR reports using Salesforce and other tools. Lead monthly reconciliation efforts. Process Improvement & Automation Identify inefficiencies and lead automation in CPQ-Billing processes. Recommend enhancements to reduce manual work. Team Leadership Manage and also mentor billing analysts. Set Service level agreements, track performance metrics, and align with business goals. Cross_functional Collaboration Partner with Sales, Legal, RevOps, and Engineering to improve quote-to-cash. Support system upgrades and new product launches affecting billing. Required Skills Zuora: Good understanding and hands-on experience with Zuora Billing, Subscription Management, and Payments. Salesforce: Experience with Salesforce CPQ and Billing, including configuration, workflows, and integration with other systems. NetSuite: NetSuite's billing and financial modules. Billing Principles: 5+ years of experience with billing processes, revenue recognition, and accounting practices. Identify_ troubleshoot_ and resolve billing discrepancies and system-related issues. Project Management: Ability to manage billing-related projects and also plans. What You’ll Need To Be Successful A degree in business administration in finance. Experience – 10+ in billing domain. Maintain attention to detail and support accuracy in financial tasks. Work with financial and numerical data. Manage daily responsibilities and task prioritisation with ease. When needed and on assigned tasks. Good command at verbally and in writing. You will report to Director. Open to work in shift- 5.00pm to 2.00 am (US/UK Shift)– Subject to change observing the process need. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About Us Location - Hyderabad, India Department - Finance Operations Level - Executive Working Pattern - Work from office. Benefits - Benefits At Ideagen Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out! Ideagen is seeking a highly motivated and skilled Senior SOP Specialist to join our finance team. The successful candidate will be responsible for managing the Sales order processing & Invoicing process for our software products and issuing accurate and timely invoices to customers for both new business and contractual s. The role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Responsibilities Managing Quotes, Sales orders basis which billing needs to be done to Customers. Issue accurate and timely invoices to customers for software products and services In line with contracts. Work closely with the sales and customer success teams to ensure timely & accurate invoicing. Resolve billing disputes and discrepancies. Ensure compliance with local tax and legal regulations related to invoicing. Provide support to the finance team as required. Skills And Experience Qualifications and Experience: Demonstrable experience in a finance related role. Strong knowledge of billing and invoicing processes and tools like NetSuite, Zuora and salesforce. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience using accounting software and Microsoft Office applications. Personal Attributes Attention to detail. Analytical and problem-solving skills. Results-oriented. Customer-focused. Ability to manage multiple tasks and priorities. If you are a self-motivated Sales Order & Invoicing Specialist with a passion for excellence, we encourage you to apply for this exciting opportunity with Ideagen India. About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

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6.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Senior Manager, Finance (US GAAP) The Senior Manager, Finance with a focus on Technical Accounting and US GAAP will be responsible for overseeing the company’s accounting functions in alignment with US GAAP standards. This role involves managing complex accounting issues, ensuring compliance with financial reporting requirements, and providing strategic guidance on accounting matters to senior leadership. The individual will play a key role in improving and maintaining the company’s financial reporting, ensuring accurate and timely submissions to stakeholders, and driving improvements in accounting processes and systems. Primary Skills Budgeting, Funding & Finance Management, Technology Finance including Opex/Capex treatments, technology accounting, Account Level Financials and Operations US GAAP Job requirements Key Responsibilities: Reporting to India Controller, manage accounting and finance operations of global entities with primary responsibilities include; Preparation & finalization of financial statement including notes to accounts involving multiple subsidiaries and multicurrency consolidation as per US GAAP and public accounting. Lead the month end closure activities and ensure accuracy and completeness with regards to the balance sheet schedules. Lead the technical accounting function of the organization, drafting of memo’s, implementing new standards Support various aspects of the integrated audit, including: (i) planning pre-audit kick-off meetings; (ii) overseeing interim testing activities; (iii) completing various quarter-end tasks; (iv) managing audit requests; and (v) driving cost-saving efficiencies. Lead & finalize annual US and foreign entities audit with big audit firm. Timely submission of accounts and ledgers to auditors, proactively resolves issues, prepare required memos & ensure audit requirements are met beforehand & achieve clean audit finalization. Managing the flow of information and supporting documentation(s) from various parts of the company to ensure accurate and timely reporting; Lead improvements to financial systems and implement new system and process for efficient functioning and distribution of financial information. Assist with external reporting and required disclosures Improve the financial reporting process within the organization SOX audit compliances exposure preferred Qulifications: CA or CPA equivalent with 6-8 years of experience preferably in a software or an hi-tech industry Currently handling and mentoring a team Experience in a public company or a big 4 audit firms NetSuite experience a plus Experience with the design and implementation of accounting policies and procedures and internal controls Highly detail oriented, with exceptionally strong judgment, time management ability and unimpeachable integrity. Thorough knowledge of (US GAAP) generally accepted accounting principles; Software revenue accounting experience preferred Self-driven team player with excellent communication skills; Strong organizational and analytical skills; Candidates should demonstrate the below listed critical leadership qualities: Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions. Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm. Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth. Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations. Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons. Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.

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3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You'll Do Technical Expertise & Customer Support: Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration: Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach: Uphold Avalara’s ‘Cult of the Customer’ philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule: Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You’ll Need To Be Successful Education & Experience: Bachelor’s in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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6.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Your opportunity As the Senior Analyst in the Travel team, you’ll support the Travel team in functions comprising the global employee Travel and Expense management at Hyderabad. Managing compliance with Travel and Expense policy, P-Card policy, working on all change management projects on Travel, Expense and Card programmes. You’ll report to the Manager, Travel. What You’ll Do Possess comprehensive knowledge of Travel, Expense, and Card programs, and have had worked on these areas in the past roles Proficiently understand and navigate systems such as Navan, Coupa, Expensify, Netsuite, Workday, Bank Integration, and Card feed programs. Support your team to serve as the initial point of contact for internal escalations, navigating through process challenges. Ensure internal customer focus in getting the SLAs achieved across all requests from employees for hotel, airfare bookings and to reimburse their claims timely. Manage financial close-related activities, including accruals, T&E schedules, and reconciliations. Review team tasks, identify delays, and provide solutions for timely completion. Exercise judgment in highlighting risks and opportunities and addressing auditors’ requirements. Collaborate with the Global Process Owner, manage approvals, and understand statutory requirements and legalities. Help to identify compliance risks and provide remediation strategies. Prepare and maintain up-to-date process documentation, emphasizing continuous improvement. Contribute to ongoing projects by actively participating in testing activities and engaging with individuals across the employee life cycle. This role requires Experience of at least 6+ years in implementing and managing Travel, Expense and Card program mentioned above Bachelor’s degree in a relevant field Demonstrated expertise in process analysis, documentation, improvement and automation Strong computer and data analysis skills using Navan, Coupa, Expensify, Concur, Concur detect (Appzen), Card program reporting requirement Strong communication, relationship building, influencing, persuasion, presentation, and conflict resolution and business analysis skills Consistently demonstrates high integrity combined with good business judgment and strives to identify, recommend and select the best overall solution for service now. Absolute integrity of internal controls over all finance/accounting activities that can affect the completeness and accuracy of its financial reporting Time sensitive on all deliverables and available to handle seasonal variation in terms of varied functional requirement Should have attention to detail with the ability to present/articulate analytical results and facilitate decision-making Bonus points if you have Experience in working travel teams in large organizations in the SaaS space Experience in managing deliverables across time zones Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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2.0 - 5.0 years

3 - 6 Lacs

India

On-site

LuxuryKase is not just a brand; it's a statement. We are a rapidly growing e-commerce company that redefines mobile protection, transforming essential iPhone accessories into symbols of sophistication and style. We meticulously blend cutting-edge technology with premium craftsmanship, offering a curated collection that includes elegant leather, high-tech carbon fiber, advanced transparent protection, and versatile MagSafe-compatible solutions. Our commitment extends beyond aesthetics to uncompromising quality, seamless functionality, and an unparalleled customer experience, including fast shipping and hassle-free returns. At LuxuryKase, our vision is to empower individuals to express their unique style while safeguarding their valuable devices. The Opportunity: LuxuryKase is seeking a visionary and results-driven Head of Product Sourcing & Inventory to lead our iPhone case category. This executive will be the architect of our product catalog, responsible for identifying global trends, forging strategic supplier partnerships, and meticulously managing our inventory to ensure we consistently deliver a luxurious, innovative, and market-leading product line to our discerning Indian clientele. This role is pivotal in shaping LuxuryKase's future growth and maintaining our position as a premier destination for high-end mobile accessories. Key Responsibilities: I. Strategic Product Sourcing & Market Intelligence (Primary Focus): Global & Indian Market Research: Conduct continuous, in-depth research into global and Indian mobile accessory trends, with a specific focus on the luxury iPhone case segment. This includes: Identifying Aesthetic & Material Innovations: Scout for emerging design aesthetics (e.g., minimalist, neo-pastel, sophisticated textures), new premium materials (e.g., sustainable vegan leathers, advanced composites like Aramid fiber, self-healing polymers for clear cases), and unique finishes (e.g., soft-touch, frosted, integrated metal buttons). Technology Integration: Monitor advancements in MagSafe technology, integrated functionalities (e.g., built-in stands, hidden card slots, crossbody capabilities), and smart features that align with premium user experience. Competitive Analysis: Benchmark LuxuryKase's offerings against top-tier global and Indian luxury accessory brands. Identify pricing strategies, unique value propositions, and market gaps. Consumer Insights: Dive deep into Indian consumer preferences, understanding their willingness to pay for luxury, desire for personalization, brand loyalty drivers, and specific protection needs for high-value iPhones. Focus on insights from urban, affluent, and youth demographics. Forecasting & Demand Planning: Leverage market research and collaborate with sales/marketing to create robust demand forecasts for new product launches and existing lines, ensuring optimal stock levels. Supplier Identification & Relationship Management: Global Vetting: Proactively identify, evaluate, and qualify premium manufacturers and specialized material suppliers worldwide (e.g., China for advanced tech, Italy for genuine leather). Strategic Use of Platforms: Utilize platforms like Alibaba and AliExpress not just for cost-efficiency, but as a tool for initial supplier discovery. Prioritize "Verified Suppliers," "Gold Suppliers," and those with strong Trade Assurance, focusing on manufacturers (OEM/ODM) over pure traders. Quality & Craftsmanship Assessment: Rigorously evaluate supplier capabilities to meet LuxuryKase's exacting standards for material quality, precision manufacturing, and impeccable finish. This includes reviewing their past work, factory certifications (e.g., ISO, BSCI for ethical practices), and conducting comprehensive due diligence. Contract Negotiation: Skillfully negotiate favorable terms, including pricing, Minimum Order Quantities (MOQs) that support agile inventory, payment schedules, intellectual property protection, and warranty/return policies. Partnership Development: Cultivate strong, long-term relationships with key suppliers to ensure consistent quality, reliability, and access to new innovations. New Product Development & Quality Assurance: Concept to Commercialization: Lead the end-to-end product development cycle from initial concept validation (based on research) to managing sampling, prototyping, and final production. Rigorous Testing: Implement stringent quality control protocols, including material testing, drop testing, fitment checks, and functional testing (e.g., MagSafe strength, button tactile feel) to ensure every product meets LuxuryKase's premium promise. Packaging Excellence: Collaborate on developing luxurious and sustainable packaging solutions that enhance the unboxing experience and reinforce brand value. II. Inventory Management & Optimization: Strategic Planning: Develop and execute a comprehensive inventory strategy that balances meeting demand, minimizing holding costs, and mitigating stockout risks. Lifecycle Management: Oversee the entire inventory lifecycle, from order placement and inbound logistics to warehousing, fulfillment integration, and end-of-life planning for products. Data-Driven Decisions: Utilize advanced inventory management systems (IMS/ERP) and data analytics to monitor stock levels, analyze sales velocity, optimize reorder points, and identify slow-moving or excess inventory. Risk Mitigation: Proactively identify and address potential supply chain disruptions, working on contingency plans to ensure continuity of supply for critical products. III. Cross-Functional Collaboration & Communication: Operations: Coordinate closely on inbound shipments, warehouse capacity planning, receiving processes, and efficient order fulfillment. Provide accurate product specifications for storage and handling. Customer Support: Equip the team with comprehensive product knowledge, accurate inventory updates (including ETAs for out-of-stock items), and a clear escalation path for product/inventory-related inquiries. Gather and act on customer feedback regarding product quality and features. Marketing & Ads: Collaborate on product launch timelines, promotional strategies, and advertising campaigns. Ensure marketing efforts are aligned with inventory availability, leveraging campaigns to optimize inventory movement (e.g., driving sales for high-stock items, creating urgency for limited editions). Qualifications: Bachelor's degree 2-5 years of progressive experience in product sourcing, procurement, or category management, with a proven track record in consumer electronics, mobile accessories, or luxury goods. Demonstrable expertise in international sourcing, particularly from Asian markets (China) and a keen understanding of the "Make in India" ecosystem. In-depth knowledge of iPhone models and their accessory requirements, including MagSafe technology. Strong analytical skills with proficiency in market research methodologies, demand forecasting, and inventory optimization techniques. Exceptional negotiation, communication, and interpersonal skills to build strong relationships with global suppliers and internal stakeholders. Experience with ERP/IMS systems (e.g., SAP, Oracle, NetSuite) and advanced Excel proficiency. A keen eye for design, a passion for technology, and a deep understanding of what defines "luxury" in the consumer product space. Ability to thrive in a fast-paced, data-driven e-commerce environment and manage multiple projects simultaneously. Why Join LuxuryKase? Be at the forefront of the premium mobile accessory market in India. Lead the product strategy for a brand committed to luxury, innovation, and quality. Work in a dynamic, entrepreneurial, and highly collaborative environment. Competitive compensation package and significant opportunities for growth. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Education: Bachelor's (Preferred) Experience: Sourcing: 1 year (Required) Work Location: In person

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3.0 - 5.0 years

4 - 5 Lacs

Mohali

Remote

Job Title: US Accountant Location: Mohali, Punjab( Remote) Knowledge/Skills/Experience Bachelor’s degree in Accounting/Finance 3-5 years’ experience preferred Must be highly detail oriented and organized Excellent communication and interpersonal skills with a customer service focus Ability to act and operate independently with minimal daily direction from manager to accomplish objectives Proficiency with Excel (Pivot Tables, vlookup) Experience with NetSuite is a huge plus (not a must have) Demonstrated ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance creativity, problem solving, and results Please share your CV at ishika@huntingcherry.com Job Type: Full-time Pay: ₹35,000.00 - ₹46,000.00 per month Schedule: US shift

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2.0 - 4.0 years

0 Lacs

Chennai

On-site

Job Description: Job Title: Accounts Payable Analyst – Payments Location: [Hyderabad / Chennai] Reports to: AP Payments Manager / Assistant Manager Position Summary: The Accounts Payable – Payment Analyst is responsible for executing and managing the end-to-end vendor payment cycle, ensuring timely, accurate, and compliant disbursements globally. This role involves coordinating with internal teams, managing payment runs, resolving payment issues, and maintaining a high level of internal control and audit readiness. Key Responsibilities: Execute daily/weekly global payment runs (ACH, wire, check, virtual card, etc.) in multiple currencies and banking platforms. Review and validate payment batches for accuracy, proper approvals, and compliance. Coordinate with Treasury and Cash Management teams to ensure sufficient funding and accurate payment forecasting. Troubleshoot payment issues, bank rejections, and ensure resolution with minimal business disruption. Maintain and update vendor banking information securely, ensuring proper documentation and fraud controls. Monitor invoice due dates and manage payment scheduling to optimize working capital and meet payment terms. Collaborate with AP invoice processing team to resolve holds and exceptions before payment runs. Assist in internal/external audits and quarter-end processes by providing payment confirmations and reconciliation support. Track and reconcile payment confirmations, remittance advices, and ensure accuracy of payment postings in ERP. Manage global payment rejection and remediation trackers, driving timely root cause analysis and resolution. Support implementation of automated payment tools and participate in testing and training for system updates (OCR tools, NetSuite enhancements). Maintain documentation in accordance with internal controls and SOX compliance standards. Qualifications: Bachelor’s degree in Accounting, Finance, or a related field. 2–4 years of accounts payable and payments experience in a global, fast-paced environment. Ability to work in different time zones and shifts Experience using GTreasury or similar Treasury Management Systems for payment processing and cash positioning. Strong understanding of payment methods (ACH, Wires, FX, SEPA) and multi-currency transactions. Excellent Excel skills and ability to work with large data sets. Strong communication, analytical, and problem-solving skills. Experience working with cross-functional teams across multiple regions/time zones. Preferred Skills: Experience in global / multi-country payment operations across the U.S., EMEA, APAC, and LATAM. Familiarity with OCR tools and AP automation technologies. Knowledge of compliance regulations related to payments and banking (e.g., OFAC, KYC, AML). Ability to identify and implement process improvements and drive operational efficiency. Familiarity with internal controls and SOX compliance. Knowledge of global payment regulations, fraud prevention, and banking compliance. At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Culture is our Passion

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3.0 years

8 - 10 Lacs

Noida

On-site

NetSuite Developer & EDI Systems Support This position have responsibilities related to Finance, NetSuite, Procurement, Supply chain and Logistics to serving Aimler Solutions and its affiliates as Aimler Solutions clients and will manage supply chain, domestic logistics management, transportation and warehouses located overseas / international and the position will be in Noida, India. Responsibilities Maintain and update NetSuite custom fields, workflows, dashboards, and records. Develop and deploy SuiteScripts (1.0, 2.0) for customization and automation purposes as needed. Troubleshoot and resolve errors in existing NetSuite customizations. Monitor and manage EDI transactions through SPS Commerce to ensure seamless data exchange. Identify and resolve EDI errors from SPS Commerce in a timely manner. Collaborate with SPS Commerce support and trading partners to maintain and enhance EDI configurations Oversee connections between NetSuite and third-party platforms such as SPS Commerce, Fispan or other fulfillment software. Troubleshoot and resolve connection errors between systems. Work with integration tools like SPS Commerce, Fispan or other middleware solutions to ensure data accuracy and consistency. Administer and troubleshoot Zoho People, Zoho Sign, and other Zoho suite applications. Implement enhancements and configurations in Zoho applications based on organizational needs. Maintain and enhance Streamlit applications developed in Python. Integrate and update ChatGPT APIs for application functionality and user interaction. Serve as the first point of contact for issues related to NetSuite, Zoho applications, Streamlit apps, and SPS Commerce integrations. Create documentation for troubleshooting and resolution of recurring issues. Collaborate with cross-functional teams to identify system gaps or process improvements. Propose and implement system enhancements to optimize workflows and performance. Ensure all customizations and integrations adhere to best practices and business requirements. Maintain system integrity, security, and compliance. Skill set & experience Minimum 3 years of experience in NetSuite administration, implementation, or development. Background in accounting or supply chain management is preferred. Strong understanding of ERP processes, financial reporting, and inventory management . Strong experience with NetSuite, including SuiteScript (1.0 and 2.0), SuiteFlow, and SuiteBuilder. Familiarity with EDI standards and formats, with hands-on experience managing EDI transactions through SPS Commerce. Experience with integration platforms like SPS Commerce, Fispan etc. Proficiency in Python for developing and maintaining Streamlit applications. Knowledge of ChatGPT APIs and integrating AI-driven features into apps. Demonstrated ability to troubleshoot NetSuite customization, EDI/integration issues, and Zoho application errors. Analytical skills to identify root causes and recommend effective solutions. Experience with Zoho People, Zoho Sign, or other Zoho applications. Strong verbal and written communication skills for interacting with technical and non-technical stakeholders. Ability to work collaboratively across teams. Self-motivated and detail oriented. NetSuite Administrator or Developer certification is a plus. Familiarity with ERP implementation or support processes. Experience with SQL and data analysis is advantageous. Qualifications · Bachelor’s degree in Computer Science, Information Systems or related field. Job Type : Full-time Shift: Night Shift Only Early joiners preferred. Location : Noida (U.P.) Job Type: Full-time Pay: ₹800,000.00 - ₹1,000,000.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): This job is for Night Shift Only, Are you comfortable to work in night shift? Experience: NetSuite: 2 years (Required) Work Location: In person

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4.0 - 5.0 years

24 - 36 Lacs

Vadodara

On-site

Job Title: NetSuite Functional Consultant Experience: 4 to 5 Years Location: On-Site Job Type: Full-time Job Summary: We are looking for an experienced and detail-oriented NetSuite Functional Consultant to join our team. The ideal candidate will have 4–5 years of hands-on experience in NetSuite ERP implementation, configuration, and functional support. You will work closely with stakeholders to analyze business requirements and translate them into NetSuite solutions. Roles and Responsibilities: Gather and analyze business requirements and translate them into functional specifications in NetSuite Configure and customize NetSuite modules such as Finance, Procurement, Order to Cash, Inventory, and CRM Lead or support NetSuite implementation and optimization projects Provide day-to-day support for NetSuite users and resolve functional issues Conduct user training and prepare documentation for business processes Assist in data migration, UAT, and go-live activities Collaborate with technical/development team to ensure proper solution delivery Stay current with NetSuite releases and provide recommendations on new features Required Skills & Qualifications: 4 to 5 years of hands-on experience as a NetSuite Functional Consultant Strong understanding of NetSuite modules like Financials, Order Management, Inventory, Procurement, and CRM Experience in business process mapping and gap analysis Familiarity with SuiteFlow, Saved Searches, Reports, and Dashboards Excellent problem-solving, communication, and client-handling skills Ability to work independently and in cross-functional teams Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per month Work Location: In person

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

We are currently seeking a candidate with over 3 to 5 years of experience in Accounts Payable, Invoice Processing, and Accounting to accurately process Vendor Invoices and Employees Expense Reports. The successful candidate will be responsible for responding to queries and ensuring timely payments of Vendor Invoices and Employees’ Expense Reports for India, UAE, Saudi Arabia, and Israel countries in the Middle East and South Asia Region. At Frost & Sullivan, you’ll have the chance to build a career as unique as you are. Join us and build an exceptional experience for yourself, and a better working environment for all. If you have good knowledge and experience in Accounts Payable and Proficient in English/European languages, you might be the one that we are looking for! Key Responsibilities: - Verify and validate employee expense reports on Concur, ensuring compliance with travel policies and guidelines. Maintain and update records of month-wise expense reports and foreign travel claims in a centralized tracker. Review and process employees’ expense reports while addressing queries related to the submission and approval process. Respond promptly to ad-hoc requests and queries related to expense reports and accounts payable operations. Approve expense reports in Concur post-payment processing and communicate payment advice to employees. Create entries in the GPO system for expense reports with applicable purchase orders. Reconcile staff advance refunds and forex encashment proceeds and acknowledge them after reviewing daily bank statements. Follow up with employees for travel advance settlements and unspent forex collections. Coordinate with the payroll team to share staff advance recovery inputs and expense report payment details. Prepare and submit payment instructions in HSBC and SNB for vendor bills, expense reports, and intercompany accounts payable invoices. Create Concur profiles for new employee account requests and manage updates as required. Assist in preparing and sending forex encashment certificates to the travel agency for balance off-loading from prepaid cards. Support audit processes by addressing queries related to expense report payments (Group Reporting Audit and Statutory Audit). Provide input to ad-hoc requests from the management. Collaborate with the Facilities team to review and record petty cash statements. Skills and Attributes: - Strong verbal and written communication skills in English. Ability to oversee multifaceted volumes of workloads and to reach targets and deadlines on a timely basis. A strong diligence, excellent critical thinking skills, and the ability to work well both independently and as part of a team. Ability to work autonomously, meeting high-quality standards and commitments with minimal supervision, Strong interpersonal skills, fostering positive relationships with team members, employees, management, and colleagues. Education and Professional Qualifications: - Graduate in Commerce (B. Com/M. Com) Additionally, Certification/Diploma in Inda Taxation will be an added advantage. Good at using Microsoft Office 365 products especially Excel, Word, PowerPoint, and Outlook. Working experience with Oracle NetSuite ERP will be an added advantage. Minimum of 3 to 5 years’ experience in processing vendor invoices and employee expense reports for at least two of the following countries: India (GST and TDS), UAE (VAT), Saudi Arabia (VAT and Withholding Tax), and Israel (VAT) countries in the Middle East and South Asia Region, including knowledge of applicable tax laws.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

The Opportunity This is your opportunity to own and manage the core general ledger responsibilities that ensure Sitetracker’s financial backbone remains rock-solid as we scale. As a General Accountant, you'll play a critical role in providing timely, accurate financial reporting that supports strategic decision-making across our U.S. and India operations. You won’t just reconcile numbers—you’ll help fuel growth and operational efficiency across our SaaS business. Your deep knowledge of U.S. and Indian GAAP, paired with a relentless drive for precision and problem-solving, will position you as a trusted financial partner. This is more than just an accounting role—it’s your chance to influence how Sitetracker builds for tomorrow directly. What You’ll Do As a General Accountant, you’ll join a fast-paced finance team with global reach. You’ll own the integrity of our general ledgers for both the U.S. and India entities, ensuring every journal entry, reconciliation, and variance analysis is handled with rigor. You’ll collaborate closely with FP&A, operations, and business stakeholders to drive transparency and accuracy across our books. From resolving discrepancies to innovating new workflows, you’ll have the autonomy to solve problems and drive improvements that help our finance function scale efficiently. You’ll build relationships, simplify complexity, and ensure that every financial report tells the real story. The Skills You’ll Have: Accounting Foundations Book accurate and timely journal entries aligned with U.S. and Indian GAAP Reconcile all types of balance sheet accounts using Excel Identify discrepancies and correct them independently using accounting best practices Provide detailed variance analysis with root cause identification Ensure compliance across ledgers through disciplined reporting Improve general ledger processes for scalability and efficiency Excel Proficiency Use advanced Excel formulas to manage reconciliations and allocations Extract and clean data from systems like Netsuite, Salesforce, Concur, and Bill.com Create and maintain reporting models to support the month-end close Automate manual processes with Excel tools Analyse trends and provide actionable insights based on data Accuracy & Timeliness Deliver all reconciliations and reporting on time with high precision Meet month-end close deadlines consistently Support leadership with reliable data for decision-making Balance speed and attention to detail under tight timelines Continuously improve the quality and structure of reporting deliverables Independent Problem-Solving Spot issues within accounts and act without waiting for direction Troubleshoot and resolve account discrepancies end-to-end Propose workflow changes that eliminate recurring issues Elevate team efficiency through proactive improvements Demonstrate ownership and leadership in cross-functional settings Within 90 Days, You’ll: Take ownership of the U.S. and India general ledgers Complete your first month-end close independently Build accurate account reconciliations across all account types Deliver your first set of variance analyses to senior leadership Within 180 Days, You’ll: Streamline reconciliation workflows to cut manual steps by 25% Design and execute a process for variance analysis reporting Identify and correct recurring data discrepancies in ledger systems Recommend improvements to internal controls or reporting flows Within 365 Days, You’ll: Become the go-to expert for GL accuracy and compliance Lead initiatives that increase close speed without sacrificing quality Deliver quarterly reporting packages for leadership decision-making Prepare audit deliverables

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0.0 - 5.0 years

0 - 0 Lacs

Mohali, Punjab

Remote

Job Title: US Accountant Location: Mohali, Punjab( Remote) Knowledge/Skills/Experience Bachelor’s degree in Accounting/Finance 3-5 years’ experience preferred Must be highly detail oriented and organized Excellent communication and interpersonal skills with a customer service focus Ability to act and operate independently with minimal daily direction from manager to accomplish objectives Proficiency with Excel (Pivot Tables, vlookup) Experience with NetSuite is a huge plus (not a must have) Demonstrated ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance creativity, problem solving, and results Please share your CV at ishika@huntingcherry.com Job Type: Full-time Pay: ₹35,000.00 - ₹46,000.00 per month Schedule: US shift

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3.0 years

6 - 7 Lacs

Mumbai Metropolitan Region

On-site

Job Title: Marketplace Payments Manager Location: Bandra, Mumbai (On-site) Salary: ₹60,000 per month Type: Full-Time About Us We are a fast-growing digital commerce platform transforming how creators, entrepreneurs, and businesses connect, sell, and scale. With a rapidly expanding marketplace ecosystem, we are committed to delivering seamless experiences for both buyers and sellers. Payments are at the core of our operations, ensuring smooth and secure financial flows across all touchpoints. Position Overview We are seeking a highly detail-oriented and analytical Marketplace Payments Manager to manage and optimize payment operations across our platform. In this role, you will be responsible for end-to-end payment workflows, seller and vendor pay-outs, financial reconciliations, and ensuring regulatory compliance. You will collaborate closely with finance, compliance, product, and engineering teams to support seamless payment execution and continuous process improvement. Key Responsibilities Payment Operations Management Handle daily, weekly, and monthly payment cycles, including buyer transactions, seller pay-outs, refunds, and chargebacks. Oversee all marketplace payment activities ensuring timeliness and accuracy. Vendor Payment Execution Manage vendor/seller disbursements through platforms like Stripe Connect, PayPal Pay-outs, and direct bank transfers. Ensure seamless settlement processes and payment tracking. Reconciliation and Financial Reporting Conduct full-cycle reconciliations between platform data, bank statements, and payment gateways. Generate and deliver regular financial reports for internal and external stakeholders. Payment Gateway Oversight Work with product and engineering teams to integrate and maintain payment gateways. Monitor system uptime, transaction success rates, and troubleshoot payment failures. Fraud Detection and Risk Compliance Monitor transactions for suspicious activity or anomalies. Coordinate with risk and compliance teams to maintain KYC/AML protocols. Process Optimization and Automation Evaluate and improve payment processes for speed, accuracy, and scalability. Implement tools and strategies to streamline workflows. Stakeholder Support and Escalation Handling Act as the primary contact for resolving payment-related issues across customer support, vendors, and internal departments. Required Skills And Qualifications Minimum 3 years of experience in payment operations, fintech, marketplace finance, or ecommerce. In-depth knowledge of payment systems, payment gateways, and pay-out mechanisms (ACH, wire transfers, digital wallets, etc.). Strong understanding of reconciliation processes and financial reporting standards. Hands-on experience with platforms like Stripe, Adyen, PayPal, or equivalent. Proficient in Excel or Google Sheets (SQL knowledge is a plus). High attention to detail with the ability to manage large data sets and multiple priorities. Strong written and verbal communication skills. Awareness of financial regulations, including PCI compliance, KYC, and AML standards. Preferred Qualifications (Nice To Have) Experience scaling payment operations in a start-up or high-growth environment. Exposure to international payment processing, multi-currency transactions, or tax handling. Familiarity with finance tools such as NetSuite, QuickBooks, or integrated payment dashboards. Why Work With Us? Be part of a rapidly growing and innovative marketplace company. Play a key role in shaping and scaling core payment infrastructure. Collaborate with high-performing teams across product, tech, and operations. Competitive compensation, career growth opportunities, and a flexible work culture. Skills: ach,reconciliation processes,escalation resolution,digital wallet,risk compliance,google sheets,pay-out mechanisms,financial regulation,electronic payment processing,netsuite,payment systems,communication skills,communication,payments,pay,process optimization,automation,marketplace finance,financial regulations,compliance pci,payment operations management,bank reconciliation,integrated payments dashboard,paypal,payment operations,fintech,ecommerce,payment gateways,operations,data management,aml,quickbooks,international payment,vendor payment,sql,wire transfers,dashboard,adyen,vendor payments,pci,payment gateway management,connect,foreign currency transactions,pci compliance,finance,pay-out,stakeholder support,compliance,multi currency transaction,tax,financial reporting,excel,payout mechanisms,startup experience,stripe,fraud detection,kyc,marketplace payments

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3.0 - 5.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Designation – SAP CPI Developer Experience – 3 to 5 Years Location – Jaipur, Rajasthan. Job Description We are looking for an SAP CPI professional with 3–5 years of experience to design, develop, and maintain integrations Key Responsibilities:  Design, develop, and deploy integration solutions using SAP CPI.  Analyze business and system requirements to deliver robust and scalable integrations.  Collaborate with functional and technical teams to ensure end-to-end process integration.  Maintain and troubleshoot existing integrations and monitor performance.  Create and maintain technical documentation, including design specifications and user guides.  Stay current with new features in SAP Integration Suite and other iPaaS tools.  Show flexibility and openness to cross-train and work with other integration tools like Dell Boomi, MuleSoft, NetSuite, etc. Skills and Qualifications:  3 to 5 years of hands-on experience in SAP CPI (Cloud Platform Integration).  Strong knowledge of integration concepts, web services, and data exchange formats (XML, JSON, IDoc, etc.).  Familiar with Java, SOAP, REST, OData, and authentication methods like OAuth, API Keys, and Basic Auth.  Proficient in using message mapping, content modifier, value mapping, and router steps in CPI flows.  Ability to analyze and resolve integration issues independently.  Strong written and verbal communication skills.

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

We are seeking a Billings & Renewals Specialist to join our Billing team in Noida. This is a fantastic opportunity to be a part of the Billing Team at Clarivate, which comprises approximately 45-50 employees and reports to the Manager/Sr. Manager. If you possess skills in the Billing Domain along with knowledge of Order to Cash, we would like to have a conversation with you. As a potential candidate, you should have a Bachelor's degree in commerce or equivalent qualification, with a preference for experience in finance or accounting. Ideally, you should have a minimum of 1 year of direct experience in billing, invoicing, or subscription management. Familiarity with CRM sales systems and/or Order to Cash/Billing system is beneficial. A good understanding of Order Management processes and business systems such as Salesforce, Zuora & NetSuite is advantageous, along with proficiency in MS Excel. Additional qualifications that would be beneficial include basic Excel knowledge, analytical skills, attention to detail, effective time management, ability to work well under pressure, adaptability to a complex international environment, self-motivation, strong team ethic, initiative, flexibility, and excellent written and verbal communication skills. In this role, your responsibilities will include managing the end-to-end order management process, collaborating with internal teams for accurate order processing, working with the sales team on pricing and promotions, updating customer data in Salesforce, supporting the billing process, collaborating with global teams to ensure consistency in processes, identifying areas for improvement, generating reports, and analyzing data to provide insights. You will be part of a global team that strives for success through effective communication, team support, fair share, and goal-oriented results. The working hours for this role are from 10:00 AM to 7:00 PM IST, and it is a permanent position. As we are in the initial stages of returning to the office, the candidate is expected to be present in the office on assigned days, which may vary from 3-5 days in a week. Location: Noida Clarivate is dedicated to offering equal employment opportunities to all individuals concerning hiring, compensation, promotion, training, and other employment privileges. We adhere to applicable laws and regulations that prohibit discrimination in all locations.,

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4.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Role Summary Controllership responsibilities, primarily focused on revenue processes-ensuring robust compliance, controls, and process governance Exposure to sales-linked finance processes and related technical accounting considerations Partnering with business teams to ensure efficient monthly revenue closing; Contributing in transition to IND AS for the revenue domain; Opportunities to drive automation, system improvements, and policy implementation; Ensuring efficient internal controls around revenue function. Academic Qualification / Skills Required Chartered Accountant (1st Attempt preferred) with 4+ years of experience and strong fundamentals in accounting, internal controls, and operational finance; Proficiency in Microsoft Excel and ERP tools such as Netsuite is a must; Experience in SaaS or high-growth startup environments is a plus Excellent communication, interpersonal, and presentation skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. About BusinessNext Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow. Objectives Aligned To This Role Joining Business Next presents a unique and exciting opportunity in Business Finance. As a rapidly growing technology firm making significant inroads in AI, Business Next operates across more than 4-5 countries, offering exposure to a dynamic, multi-geographical business landscape. For Business Finance professionals, this means moving beyond traditional finance roles to drive financial strategy, enabling scalable and profitable growth in a high-innovation environment. (ref:iimjobs.com)

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Senior Associate FP&A at Carelon Global Solutions India, your main responsibility will be to conduct forecasting, budgeting, and variance analysis for a set of assigned towers. You will be tasked with identifying trends, risks, and opportunities to improve financial outcomes. It will be your duty to validate purchase requisitions and purchase orders in line with approved budgets, guiding business towers with proper cost center and GL account. Generating and publishing monthly management reports on financial performance by department and region, providing detailed expense reports to cost center owners, and working with them to ensure spending is within budgets are essential tasks. You will also facilitate regular financial reviews with business stakeholders, keeping them informed about key financial and non-financial metrics, looking for cost optimization opportunities, and highlighting areas for improvement. Ensuring that financial key performance indicators are effectively managed will be a crucial aspect of your role. To qualify for this position, you must hold a degree in CA, MBA, or ICWI from a recognized university. Additionally, you should have at least 4 years of experience in Financial Planning and Analysis, with strong analytical and quantitative skills. Advanced proficiency in Microsoft Excel, including pivot tables, macros, and VLOOKUP, will be necessary, along with experience in financial modeling and forecasting techniques. High attention to detail, accuracy, problem-solving skills, and critical thinking abilities are also important. Your role will require excellent MS Excel skills, and knowledge of PowerPoint is expected as several reports are submitted in presentation slides. Familiarity with financial software such as Oracle, Oracle EPM, QuickBooks, and NetSuite, as well as data visualization tools like Tableau and Power BI, and ERP systems including Oracle Fusion, Workday, and Microsoft Dynamics, will be advantageous. Proficiency in productivity and automation tools like the Microsoft Office Suite, Python, SQL, and OracleSQL is also beneficial. At Carelon Global Solutions, we offer a world of limitless opportunities to our associates, believing that commitment to a role extends beyond its responsibilities. Our environment fosters growth, well-being, purpose, and a sense of belonging. Life at Carelon includes extensive focus on learning and development, an inspiring culture of innovation and creativity, holistic well-being, a comprehensive range of rewards and recognitions, competitive health and medical insurance coverage, best-in-class amenities and workspaces, and policies designed with associates at the center. Carelon is an equal opportunity employer that celebrates diversity and empowers its workforce to deliver exceptional results for customers. We provide reasonable accommodation for individuals with disabilities, ensuring an inclusive and diverse work environment. If you require accommodation such as an interpreter or a different interview format, please request the Reasonable Accommodation Request Form.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

You will be joining Alkami Technology as a Billing Specialist based at their Global Capability Center (GCC) in Gurgaon, India. This role offers an exciting opportunity to collaborate with a dynamic finance team and provide support to global operations alongside various cross-functional stakeholders. As a Billing Specialist focusing on Accountant, Revenue, you will report to the Senior Manager, Revenue. Your primary responsibility will involve executing client billing procedures by compiling, reconciling, and analyzing data sourced from contractual agreements and third-party/vendor channels. Your key duties and responsibilities will include: - Completing the monthly billing cycle for designated clients and conducting crucial reviews of client contracts to ensure billing accuracy, completeness, and punctuality. - Managing multiyear billing subscriptions and coordinating with internal teams to verify and bill contractual milestones. - Generating and overseeing reseller transactional import files and validating billing in compliance with customer contracts. - Addressing and resolving any client billing issues promptly, including the submission, processing, and communication of associated credit memos. - Reconciling and investigating changes in client billings. - Assisting with month-end tasks as necessary and providing support for financial audits when required. - Evaluating current processes and contributing to the development and maintenance of relevant process documentation. - Reviewing existing processes for areas where enhancements can be made to improve accuracy and efficiency. Job Requirements: - A minimum of 3 years of work experience in a shared service, corporate, operational, or fast-growing environment. - Proficiency in basic accounting principles, practices, procedures, and internal controls, particularly within accounts receivable. - Strong communication skills to interact professionally with individuals at all organizational levels, including senior leadership. - Proficient in Microsoft and Google suites, with advanced Excel skills including v-lookup, pivot tables, and overall good knowledge. Experience with complex accounting systems, especially NetSuite, is desirable.,

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

As the Compliance Manager for the International Accounting organization at New Relic in India, your primary responsibility will be overseeing the compliance, filings, and audit requirements of all international subsidiary entities. You will play a key role in developing and strengthening collaborative relationships with colleagues from various functions such as accounting, tax, and legal teams. Reporting directly to the VP of Accounting, you will be instrumental in ensuring timely completion of audits and filings across multiple countries. Your duties will include contributing to the planning, direction, and coordination of compliance and statutory reporting calendars for entities primarily in the EMEA and APAC regions. Working closely with accounting, tax, and legal teams, you will ensure that audit and non-audit filing related documentation is gathered, reviewed, and submitted on time. You will serve as the primary liaison with non-accounting departments to guarantee accurate and timely filings. Additionally, you will be responsible for coordinating with audit teams and external compliance agencies, ensuring accountability among internal and external stakeholders. Supporting the preparation of entity financial statements, whether in-house or with external consultants, and resolving accounting questions during audit reviews will also fall under your purview. The role necessitates a professional accounting degree such as CA/CPA, a Bachelor's degree in Accounting or Finance, and prior experience in handling audits and statutory filings across entities in EMEA and APAC regions. Strong interpersonal and communication skills are crucial to lead and influence various teams towards achieving compliance objectives. With over 7 years of progressive experience in accounting leadership roles, hands-on experience with ERP systems like NetSuite, and a strong analytical aptitude, you should be adept at independently analyzing transactions and contracts. If you have experience working in a similar-sized accounting organization, managing accounting in a SaaS product business, or with large audit firms, it would be considered a bonus. New Relic values diversity and inclusivity, encouraging individuals from unique backgrounds to contribute their perspectives. We are committed to creating a welcoming environment where all employees can thrive. Should you require any accommodations during the application process, please contact resume@newrelic.com. We believe in empowering our employees by offering a flexible workforce model that supports professional success in various work environments. As part of our hiring process, identity verification and employment eligibility checks will be conducted in compliance with the law. Please note that a criminal background check is mandatory due to our commitment to safeguarding customer data. We evaluate applicants with arrest and conviction records on a case-by-case basis, in accordance with applicable laws and regulations, including the San Francisco Fair Chance Ordinance. For more information, please review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.,

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