3 Netscout Jobs

Role Description:An ITOM Administrator with development experience. The ideal candidate will have a strong background in enterprise monitoring, hands-on experience with tools like SCOM, PerfMon, and NetScout, and a deep understanding of Event Management, including event correlation, smart correlation, and CMDB architecture .Must Have Skills:- ServiceNow ITOM modules: Discovery, Event Management, Service Mapping- Event correlation, smart correlation, and alert deduplication- CMDB architecture, CI class modeling, and reconciliation- Scripting in JavaScript and Glide API- Integration with monitoring tools: SCOM, PerfMon, NetScout- MID Server setup and troubleshooting- Automation using Flow Designer and IntegrationHubGood to Have Skills:- Experience with Agent Client Collector (ACC)- Exposure to cloud monitoring (AWS, Azure, GCP)- ITIL Foundation Certification - PowerShell / PythonJob Requirements: Key Responsibilities:- Administer and enhance ServiceNow ITOM modules- Develop custom scripts, probes, and sensors- Configure and optimize event correlation and alert rules- Integrate monitoring tools with ServiceNow- Maintain CMDB health and CI relationships- Collaborate with infrastructure and application teams- Troubleshoot MID Server issues- Automate workflows using Flow Designer and IntegrationHubTechnical Experience:Minimum of 6+ years of hands-on experience in ServiceNow ITOM and overall 6+ years in enterprise monitoring, including SCOM and NetScout. Proven expertise in Event Management, CMDB, and automation of IT operations.Professional Attributes:Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to manage cross-functional teams and client relationships effectively.Educational Qualification and Certification:Bachelors or Masters degree in Computer Science, Information Technology, or related field. Relevant certifications such as ServiceNow Certified Implementation Specialist – ITOM are highly desirable.

The Senior Enterprise Operations Engineer position involves providing comprehensive support to internal teams through the delivery of detailed analysis, reports, and inventory insights. The role plays a key part in supporting various internal teams, with a specific focus on the Asia Pacific and LAC (Latin American) region. As the Operations Support Analyst, you will be an individual contributor requiring advanced expertise in the discipline. Leading initiatives within the Operations Support team to support the Asia Pacific region will be a crucial aspect of your role. You will collaborate with internal teams to ensure smooth execution of operations support activities, provide guidance, and expertise as necessary. Your responsibilities will include investigating incidents to identify root causes, facilitating the resolution of underlying problems, and ensuring continuous improvement in operational processes. Daily incident reviews and post-incident analysis will be essential for deriving actionable insights to inform strategic decision-making. Furthermore, you will generate and present tailored reports based on comprehensive data analysis to address the specific needs and requirements of internal teams. Offering operational support to various internal teams within the Operations & Technology team will also be part of your duties to facilitate the seamless integration and implementation of technology solutions. The ideal candidate for this role is a dedicated IT Specialist with comprehensive experience in IT projects, particularly in networking, security technologies, and data analysis. Proficiency in Cisco, Splunk, and Netscout products, along with knowledge of network diagnostics and various network technologies, is preferred. Qualifications for this position include IT experience, networking expertise, knowledge of relevant technology product portfolios, network diagnostics, and proficiency in Excel. Possessing a CCNA or equivalent certification is preferred. The primary role of the AP-OS team is to deliver operational support to internal teams by analyzing incidents, conducting post-incident and recurring incident analyses, managing problems, and providing regular summary reports with detailed analysis on incident and network performance. Additionally, the team produces ad hoc reports tailored to the requirements of various internal teams.,

The Project Management (PM) function involves managing cross-functional/geographical projects and programmes throughout the entire project lifecycle, from initiation to completion. This includes defining project/programme goals, aligning with business objectives and strategies, and ensuring that projects/programmes meet their targets within the planned scope, schedule, cost, time, and quality standards. Additionally, it involves managing risks that may impact the successful delivery of project outcomes. In this role, you will lead both key and less complex programmes that encompass a collection of projects aimed at delivering business benefits such as process optimization and efficiency improvements within functional, regional, or local operations. You will be accountable for the performance of these programmes in terms of financial and operational key performance indicators (KPIs) including cost, timelines, revenue, and programme assets. Furthermore, you will interact with key stakeholders at the business area leadership level, analyze internal and external business challenges, and propose best practices to enhance products, processes, and services. Your role will also require a deep understanding of the organization and relevant market dynamics, enabling you to integrate different areas to achieve strategic objectives and contribute to decision-making within your professional domain. Moreover, you will be expected to solve complex problems using advanced analytical thinking and judgment, contribute to the development of concepts guiding the professional direction of your organizational unit, and act as a professional leader within your team or taskforce. You will oversee functional teams or programmes with moderate resource requirements, risk levels, and complexity, handling day-to-day staff management issues and ensuring effective resource allocation and work distribution. Key Skills and Experience: - Demonstrated experience in software testing encompassing both functional and non-functional aspects. - Proficiency in developing test automation frameworks tailored for Continuous Integration/Continuous Deployment (CICD) environments. - Background in Research and Development (R&D) with a strong emphasis on development practices. - Solid expertise in core network architecture, including Virtual Network Functions (VNF), Cloud-native Functions (CNF), Network Cloud Design (NCD), CI/CD practices, and relevant tools such as Robot, Jenkins, SonarQube, and Git. - Comprehensive knowledge of software testing phases and familiarity with telecom customer challenges and Service ways of working. - Track record of building high-performing teams, coaching engineers in innovation, contributing to patent filings, and fostering a culture of risk-taking. - Proficiency in utilizing various protocol simulator tools (e.g., IPSL, Rammbock, SIPp) and third-party products (e.g., Landslide) as well as troubleshooting network issues using tools like Wireshark, osix, and NetScout. About Us: Nokia is dedicated to driving innovation and technological advancement across mobile, fixed, and cloud networks. Joining our team means making a positive impact on people's lives and helping shape a more productive, sustainable, and inclusive world. We foster an inclusive work environment that values openness to new ideas, encourages risk-taking, and celebrates individual authenticity. What We Offer: At Nokia, you will have access to continuous learning opportunities, well-being programs to support your mental and physical health, participation in employee resource groups and mentoring programs, and the chance to collaborate with highly diverse teams in an inclusive culture where individuals thrive and are empowered. We are committed to fostering a culture of inclusion based on the core value of respect, where every individual feels valued and supported in their professional growth and success. About The Team: As the growth engine of Nokia, our team focuses on delivering value to communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. We are a team of dreamers, doers, and disruptors who constantly challenge boundaries and turn impossibilities into possibilities. Join us on this exciting journey and be part of a team that is driving innovation and transformation in the telecommunications industry.,