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5.0 - 8.0 years
3 - 6 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, a place where you can grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. Expand your skills and expertise in the current role, preparing for future advancements. Encouraged to take every opportunity to further the career within the global team. - Hands-on experience with Citrix XenApp/XenDesktop in medium to large enterprise environments. - Knowledge of designing, depl...
Posted 3 months ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
The role of VDI SME (Subject Matter Expert) involves maintaining and updating security agents on VDI infrastructure and software on VDI images (VDAs). You will be responsible for managing and supporting VDI environments, which includes tasks such as sizing, image maintenance (merging, consolidation, deletion), and delivery group configuration. Additionally, you will implement and update VDI security policies using tools like AppSense. As a VDI SME, you will troubleshoot issues related to Citrix, Windows/Linux OS, security tools, VMs, and hardware, and escalate them when necessary. It will be part of your responsibilities to perform OS (Windows/Linux), firmware, and security patching and upda...
Posted 3 months ago
15.0 - 20.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educat...
Posted 3 months ago
15.0 - 20.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems ope...
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You will be joining a global team that is passionate about innovating with science and technology to enrich people's lives in Healthcare, Life Science, and Electronics. As a Senior Citrix Engineer with over 10 years of experience, you will be responsible for designing, implementing, and maintaining complex Citrix & NetScaler ADCs environments. Your expertise in Citrix virtualization solutions, including Citrix Virtual Applications & Desktops, and Citrix Cloud, will be instrumental in ensuring seamless integration with other IT systems and applications. You will play a key role in troubleshooting and resolving Citrix-related issues, while providing technical leadership to junior team members....
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You have a great opportunity to join our team as a Citrix Architect. With 10 years of experience in designing and managing large-scale Citrix and NetScaler environments, you will play a key role in ensuring the success of our Citrix systems. Your strong knowledge and skills in Citrix CAVD, all versions of Citrix DaaS, NetScaler VPX, Active Directory, and GPO will be essential in this role. As a Citrix Architect, you will need to have advanced knowledge and hands-on experience in Citrix farm management, session management, printer management, application publishing, decommissioning in Citrix farm, log monitoring, and maintenance. Your expertise will be crucial in the design, installation, mon...
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
As the Vice President of Production Services at BNY, you will play a crucial role in managing the bank's network infrastructure to ensure optimal performance and stability. Your responsibilities will include resolving network faults and failures, implementing improvements to enhance network stability, and collaborating with users and clients to address connectivity and performance issues. In addition, you will work closely with vendors on support cases and escalations, provide off-hour support for emergency incidents, and be available for on-call support. To excel in this position, you should have 10 to 12 years of experience in networking and network security, with extensive hands-on experi...
Posted 3 months ago
4.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
1.0 - 3.0 years
3 - 6 Lacs
Surat
Work from Office
Make knowledgeable and engaging Shopify store online to increase the revenue and sales. Make bespoke themes and change all the pre-existing templates according to the predefined company guidelines. Should be a professional in all areas of the E-commerce platform. Work with the UI and UX design teams to make the inventive, strong, and unique user experience. Ensure smooth connection with the Shopify Apps, Marketing Tools, and Platform APIs. Must debug and test out the websites regularly to enhance the performance. Offer coordination and technical support to protect the company against failure. Increase the conversion rates by optimizing websites. Roles Responsibilities: Must have maintenance,...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
Chennai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You will be part of a global team that thrives on innovation in Healthcare, Life Science, and Electronics. Your role as a Senior Citrix Engineer will involve designing, implementing, and maintaining complex Citrix & NetScaler ADCs environments. You will collaborate with cross-functional teams to integrate Citrix solutions with other IT systems and applications seamlessly. Troubleshooting, root cause analysis, and resolution of Citrix-related issues will be key responsibilities. Your qualifications should include a Bachelor's degree in computer science or related field, along with a minimum of 10 years of Citrix administration experience. Expertise in Citrix XenApp, Citrix Cloud environments,...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Virtual Desktop Support Specialist, you will be responsible for maintaining and supporting the Virtual Desktop setup, including managing Citrix Xen Desktop and Citrix XenApp environments. Your duties will include updating virtual machine images, ensuring patch and vulnerability compliance, providing operational support, and handling requests for virtual systems. You will also be expected to perform problem management activities and provide tier-three support for problem/issue escalations. Your expertise in Citrix technologies such as Citrix Xen Desktop, Citrix XenApp, Citrix DaaS, Citrix MCS, and NetScaler will be essential for this role. Additionally, you should have a deep understandi...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving complex technical issues to...
Posted 3 months ago
4.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Citrix Admin Role & responsibilities Azure, Windows / Active Directory, Entra ID Infrastructure: Understanding of Windows Operating Systems including Active Directory infrastructure Services GPO, DNS, DHCP, clustering services, Windows Security and to be able to analyze and troubleshoot issues. Responsible for design, development, implementation, operation improvement and debug cloud environments in Azure. Knowledge in Implementation & Integration of Citrix - Azure Infrastructure Projects. Knowledge in networking concepts, including virtual networks, VPNs, firewalls, and load balancers. Knowledge of security best practices, including identity and access management, network Proficiency in man...
Posted 3 months ago
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