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3 - 7 years

5 - 9 Lacs

Hyderabad

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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9 - 14 years

19 - 25 Lacs

Chennai, Pune, Bengaluru

Hybrid

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Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 9 to 14 years of experience in Azure Application Gateway,Azure WAF ,Web Application Firewall, WAF rule sets,WAF,Managed rule sets,WAF modes,Load balancing, Load balancing algorithms,Load balancing,Fortigate Firewall, Fortinet Firewall,NetScaler Web Gateway,Virtual servers, NetScaler policies,NetScaler load balancing to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? DOB: Additionally, we would like to schedule a virtual interview with you on 27th February 2025 . Kindly confirm your availability for the same. We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience. Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

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6 - 11 years

8 - 14 Lacs

Bengaluru

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About The Role : Key Responsibilities: Supporting and preserving the Virtual Desktop setup Manage Citrix Xen Desktop and Citrix XenApp environment Update Virtual machine images using available methods Maintain patch and vulnerability compliance across entire virtual desktop ecosystem. Provide operational support and requests for virtual systems. Perform problem management activities and tier-three support in problem / issue escalations. Citrix Xen Desktop Citrix XenApp Citrix DaaS Citrix MCS NetScaler Deep Windows 7/10/11OS knowledge Windows Server knowledge Basic network troubleshooting Basic application troubleshooting Proficient in a ticketing system Excellent written and verbal communication skills Ability to multi-task, prioritize, coordinate, work well under pressure and meet deadline Primary skills Citrix Admin Secondary skills XenApp Xendesktop Virtual desktop

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7 - 12 years

9 - 14 Lacs

Noida

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Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Citrix Virtual Apps and Desktop Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring. Roles & Responsibilities:Responsible for Design and build activities for Application and desktop virtualization platform such Citrix, VMware and Microsoft WVD;Deliver within defined timelines ensuring quality of delivery; ; Provide the L3/L4 support for critical technical issues; Provide the POVs and solution support. Participate in Client Orals and workshops to understand client requirement and build the solution. Professional & Technical Skills: Citrix Virtual Apps and Desktop Architecture, SSI:NON SSI: Technical Exp:10-15 years Subject Matter Expert for Citrix XenApp,XenDesktop,Windows Virtual Desktop and VMware Install, Build , Configure and Troubleshoot; Experience in the Citrix Cloud; Experience in support and management of the Citrix Webinterfaces and Storefornt server Skills in troubleshooting and Build/Configuring of the Products; VDI GPOs and Policy Management ; Working experience printing solutions with VDIs; Exposure to Thin Clients like Wyse and management software like Wyse Device Excellent written and oral communication skills and worked in client facing role BE/BS in Computer Science, Electronics, Electrical or other branches of engineering, Science graduate. Additional Information:Good to have knowledge on AVD, AWS Workspace, GSuite, VMware Horizon and Cloud Technologies. Qualifications 15 years full time education

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3 - 6 years

5 - 8 Lacs

Bengaluru

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Job Title Networking SME Responsibilities A day in the life of an Infoscion: As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Technical and Professional Requirements: Deep understanding of network protocols:SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Preferred Skills: Domain->Network->Data networking WAN technologies Technology->Network->CISCO technologies->CISCO ACI Technology->Network-LAN-Switches->Cisco-LAN-Switches Domain->SDN-NFV->Software Defined WAN( SDWAN) Generic Skills: Domain->Network->SDN Domain->networking->Cisco certifications Additional Responsibilities: Customer focus, Problem solving, Decision quality, Business acumen, dealing with ambiguity Peer relationship, team building, effective communicator, Integrity, collaborate Excellent interpersonal and communications skills. Able to construct effective communications in writing Industry leading OEM vendor certification at professional / expert level Effective customer facing skills Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services* Location of posting is subject to business requirements CLICK TO PROCEED

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3 - 8 years

5 - 9 Lacs

Bengaluru

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Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Citrix Virtual Apps and Desktop Architecture Minimum 3 year(s) of experience is required Educational Qualification : 1 BE or equivalent2 Extensive technical knowledge on end user computing Project Role :Infrastructure Engineer Project Role Description :Assist in defining requirements, designing and building data center technology components and testing efforts. Must have Skills :Citrix Virtual Apps and Desktop AdministrationGood to Have Skills : Citrix Virtual Apps and Desktop ArchitectureJob Requirements :Key Responsibilities :1 Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop, XenApp, and others2 Help in organization and management of the business applications3 Determining the increased cases received by the IT Helpdesk4 Improving and adjusting the Virtual Desktop system5 Design and implement platform security6 Taking part in upgrading and updating the systems applications, installing it with up to date descriptions Technical Experience :1 Providing technical assistance for all the servers, desktops, and services that apply business2 Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure3 Knowledge on creating Investigation, Metrics, Defining services4 Schedule meeting with stakeholder and present business use case and improvement5 Knowledge on creating Investigation, Metrics, Defining services6 Create dashboards and track value Professional Attributes :1 Ability to learn new technologies2 Good Communication skills3 Able to handle the team Educational Qualification:1 BE or equivalent2 Extensive technical knowledge on end user computingAdditional Info :1 Ready to work in shift 24/7 2 hands on experience in F5/NetScaler Qualification 1 BE or equivalent 2 Extensive technical knowledge on end user computing

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1 - 4 years

3 - 6 Lacs

Hyderabad

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Do ¢ Excellent communication skills ¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ¢ Answer incoming calls and respond to customers emails in timely manner. ¢ Manage and resolve customer complaints. ¢ Identify and escalate issues to supervisors as and when needed. ¢ Provide product and service information to customers. ¢ Research required information using available resources and Offer Solution to customers. ¢ Research, identify, and resolve customer complaints using applicable software. ¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ¢ Document all call information according to standard operating procedures. ¢ Recognize, document, and alert the management team of trends in customer calls. ¢ Create SOPs for new Issues and resolution given. ¢ Complete call logs and reports. ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Mumbai

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About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: IT Operations Management. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

3 - 6 Lacs

Pune

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About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Pune

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About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Tools Development-Software Engineering. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

3 - 6 Lacs

Hyderabad

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About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

3 - 6 Lacs

Pune

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About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

3 - 6 Lacs

Mumbai

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About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Windows Server Admin. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10 - 15 years

22 - 37 Lacs

Mumbai

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be tasked with configuring, monitoring, and managing the performance of networks to maintain the quality of services, while also protecting organizational infrastructure from malicious cyber-attacks. As a key member of our team, you will assess, predict, prevent, and manage the risk of IT infrastructure and data, helping our customers stay ahead of the curve and ensure their systems are secure. You will develop and implement security policies and procedures, working closely with other departments to ensure that all security measures are in place and operating effectively. But that is not all – at Kyndryl you will have the opportunity to explore innovation in CyberSecurity data science – taking information that has been gathered and looking for areas to have that “Ah Ha” moment. Drawing conclusions and patterns from the data across single and multiple clients. Creating new ideas in the area of risk management and risk quantification. In addition to your technical responsibilities, you will also play a key role in raising awareness of potential security threats through technical security training on best practices. This is an exciting opportunity to help shape the culture of our clients' organizations and make a tangible impact on their security posture. If you have a passion for cybersecurity – governance, risk and compliance, are looking for a challenging and dynamic role, and want to work with a team of like-minded individuals, then we want to hear from you! Join us as a Security Specialist and help us secure the future of our clients' organizations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Should have 10 to 12 years of experience. Aware of latest technologies and solutions on Network, Security & Data Centre technologies in project Implementation and Design. Experience in customer meetings and presentations for business development from the pre-sales point of view. Ability to discuss and pitch the technical solutions with clients as per the business needs Design appropriate solutions in line with the client requirements and ability to prepare proposals and make technically accurate responses to RFPs Excellent knowledge and hands on experience for the below technologies: Cisco Routers: 1900,2800,3800,3900 & ASR Cisco Switches: 3750X,3560X,2960,4500,4900,6500 & DC Networking-ACI, Nexus 2K,5K,7K,9K Load Balancers: Alteon, F5 , NetScaler WAN optimization - Riverbed or other OEM's Routing protocols: EIGRP, OSPF,BGP, MPLS,VRRP,HSRP/static routing. Others: Multicast, DMVPN, Tunnels, IPV6 &IPV4 Switching protocols & methodologies: VPC,VDC.OTV,VXLAN,VLANS, Spanning-Tree, VTP, Ether Channel,Stacking,802.1q tagging/trunking, Port Aggregation, Power Over Ethernet (POE), Failover/Fallback of Hardware & Link (High Availability) etc . Quality of Service : QoS markings, traffic classifications and prioritization •Security: Network Layer-2 & Layer-3 Security Access control: Tacacs server , Radius Good Understanding of DNS,DHCP, NTP,NAT,PAT etc. Network Management/Monitoring Tools Like SolarWinds Orion, Nagios & Cisco Prime and others Wireless: Cisco WLC/Access Points/WCS Security Knowledge – Checkpoint, Cisco ASA, Firepower, FTD, FMC, Palo Alto, Juniper SRX and Netscreen. Experience in configuring and monitoring various WAN and internet circuits (T1, E1, PRI, DS3, Fiber, Ethernet), and working with ISPs in relation to these services Process Knowledge : ITIL Expertise in Documentation for Networks Possess good communication skills and customer focused attitude Certifications: CCNA/CCNP/CCVP/CCSP/CCIE (preferred). Preferred Technical and Professional Experience:- BE/B TECH/IT/CCNP/CCIE/JNCIE Certifications: CCNA/CCNP/CCSP/CCIE(preferred). Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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4 - 9 years

6 - 10 Lacs

Hyderabad, Gurugram, Mumbai (All Areas)

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Job Summary : We are looking for a versatile and skilled IT professional to manage and optimize our virtual application, desktop delivery, and browser infrastructure across diverse platforms. The ideal candidate will have expertise in Citrix Cloud and Citrix Virtual Apps and Desktops (CVAD), Azure Virtual Desktop (AVD), Citrix NetScaler ADC, and Island Browser. This role involves designing, deploying, maintaining, and troubleshooting systems to ensure secure, efficient, and scalable solutions for enterprise needs. Collaboration with cross-functional teams and a focus on user experience and system reliability are key aspects of the position. Key Responsibilities : Design, deploy, and manage Citrix Cloud infrastructure, including resource locations, connectors, and integrations with cloud providers (e.g., Microsoft Azure, AWS). Administer and maintain Citrix Virtual Apps and Desktops (CVAD) environments to provide seamless virtual application and desktop delivery. Manage hybrid Citrix deployments, ensuring secure communication between on-premises environments and Citrix Cloud. Optimize the performance of Citrix environments through capacity planning, performance tuning, and regular updates. Troubleshoot and resolve issues related to Citrix Cloud and CVAD services, including user access and connectivity problems. Implement and maintain policies for application and desktop delivery, user profile management, and security compliance. Collaborate with IT teams to integrate Citrix solutions with enterprise systems and cloud infrastructure. Create and maintain detailed documentation for Citrix configurations, processes, and troubleshooting guides. Design and deploy Azure Virtual Desktop (AVD) environments, including host pools, application groups, and user assignments. Administer AVD infrastructure, ensuring optimal performance, reliability, and security. Configure virtual machines, storage, and networking components within Azure.

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2 - 7 years

2 - 6 Lacs

Gurugram

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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Senior Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments.Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice Network and Voice Services team responsible for providing subject matter expertise incident management, service request management, and change management infrastructure support for all Managed Services customers. Responsibilities: Manage and maintain customer Network infrastructure Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA. Possess the ability to track time worked with a degree of accuracy Perform baseline network administration including, but not limited to MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN, Load Balancer, Authentication servers (ISE TACACS+, SAML) solutions Must possess a working knowledge of APIC / ACI Lead technical troubleshooting of critical network outages. Perform baseline administration of Amazon Web Services VPCs, CIDR management similar Microsoft Azure Technologies, GPC Perform incident management on wide variety of issues impacting Network infrastructure or that are result of failure in its operation Performs adds, moves, and changes on Network infrastructure within expected SLAs Execute Network routine and emergency infrastructure maintenance processes as required by customer Perform troubleshooting with carriers and vendors regarding network hardware and circuit issues, order and coordinate RMA of devices remotely Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure Build and maintain documentation for customer Network infrastructure Perform periodic review of customer Network infrastructure, completing documentation and implementation of continuous improvement opportunities Provide support and cross-training to team members on managed solutions to ensure resilient support model Manage service requests ensuring adherence to SLAs Assist with cross training of other Tier 2 team members as needed Other duties as assigned Qualifications: 12+ years of experience with operational administration of Network Infrastructure 9+ years working with monitoring platforms; LogicMonitor a plus 6+ years of experience with operational administration of Cisco Infrastructure 6+ years of experience with operational administration of Palo Alto Infrastructure 4+ years of experience with operational administration of NetScaler Infrastructure Experience with GlobalProtect, AnyConnect, FortiClient Advanced experience with Cisco ISE, BGP/EIGRP/OSPF, FMC + FTD/ASA Background with enterprise Routing and Switching technologies Knowledge and experience with Layer 2 and Layer 3 protocols Experience with more than two enterprise LAN, SD-WAN and WAN topologies Strong background with operational administration of Network Management Systems and IPAM Excellent leadership and mentoring skills High level problem-solving and communication skills Strong oral and written communications skills Bachelors Degree or Equivalent Experience CCIE R&S or Security, PCNSE or equivalent level certification desired. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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3 - 8 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, NetScaler Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Description:Citrix Engineer provides high-class troubleshooting and solutions to problems relating to the Citrix platform. The individual maintains and monitors how the Citrix settings and dependencies perform. Also, he/ she offers Citrix support and perform administrative duties relating to the final consumer's environment. Finally, the professional ensures that the Citrix server's off-hour upgrades and upkeep, get applied and coordinated. The engineer is responsible for any issues related to applications, network, and storage. The users usually look for a Citrix Engineer when they encounter any problems. It has become mandatory for the engineers to keep themselves updated with the changing technologies.Must Have Skills: Citrix XenApp and Xen-Desktop, PVS and MCS, UPMGood to Have Skills: Azure AVD basic knowledgeJob RequirementsKey Responsibilities Managing the published applications on Citrix Xen-app Managing VDI workloads through Xen-desktop. Publishing application as per the requirement. Deploying Virtual desktops, capacity management for the VDI Platform. Deep technical skills in Machine creation services, Machine catalogs and delivery groups. Patching and vulnerability Management on Citrix servers. Managing the Hypervisor, where VDI's are hosted, VDI patch management, application deployment strategies. In-depth understanding of pooled and streamed Machines. Managing the DB where all Citrix site configurations are stored. Managing Provisioning services. (V-disk configuration, target device MGMT) Experience in doing in place and parallel Citrix infra upgrades. Experience in VDA upgrade via MECM packaging and automation. Experience in upgrading Windows 10 OS and working with application team for compatibility issues and doing end to end troubleshooting. Responsible for incident, change, service request and Problem management. Need to have scripting skills in PowerShell. Technical Experience: Citrix XenApp / Xen-Desktop 1912 CU6 , CVAD 2203 Administration of Citrix XenApp Sites Storefront configuration and administration PVS administration (Creation of golden image, target device management, Troubleshooting) Configuration of Citrix server policies, Load Management and Printers in the sites. Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 1912 Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment. In-depth knowledge in dealing with Windows Registry and File Systems. Green field deployment of Citrix and Upgradation Minimum 18 months of experience in managing Citrix Xen-app, Xen-Desktop and PVS administration. Need to have good understanding of ITIL process. Architecting and planning for a Citrix Infra on Azure Platform. Professional Attributes: Take part in 24x7 Shift rotations including Morning, Evening and Night Shifts. Work out of hours, evenings, nights, weekends, bank holidays at reasonable request to perform production changes. Travel to other locations when required. Able to work from home occasionally. Be flexible to work with other platforms. Improve the Knowledge in different and latest technologies. Educational Qualification: Graduate. Qualification 15 years full time education

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4 - 6 years

10 - 18 Lacs

Kolkata, Chennai, Bengaluru

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The primary duty of the professional involves monitoring, maintaining, operating and troubleshooting daily remote access technologies. Manage clients or their own company Citrix system and its other technologies.

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6 - 11 years

10 - 20 Lacs

Bengaluru

Hybrid

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Primary Skills Netscaler code upgrades, Load Balancer, ADC Secondary Skills Troubleshooting on NetScaler • Turnup New NetScaler • BGP / OSPF / configuration JD Resource should have performed below activities on NetScaler /Load Balancer. • Netscaler code upgrades . Load Balancer, ADC • VIP deployments • Manipulation • troubleshooting on netscaler • Turnup New Netscaler • BGP / OSPF / configuration • Prefix list additions / Rout map additions

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1 - 5 years

3 - 6 Lacs

Hyderabad

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About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 10 years

0 - 0 Lacs

Hyderabad

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Job Description: DevOps Engineer Qualifications: - Bachelors or Masters degree in Computer Science or Computer Engineering. - 4 to 8 years of experience in DevOps. Key Skills and Responsibilities: - Passionate about continuous build, integration, testing, and delivery of systems. - Strong understanding of distributed systems, APIs, microservices, and cloud computing. - Experience in implementing applications on private and public cloud infrastructure. - Proficient in container technologies such as Kubernetes, including experience with public clouds like AWS, GCP, and other platforms through migrations, scaling, and day-to-day operations. - Hands-on experience with AWS services (VPC, EC2, EKS, S3, IAM, etc.) and Elastic Beanstalk. - Knowledge of source control management (Git, GitHub, GitLab). - Hands-on experience with Kafka for data streaming and handling microservices communication. - Experience in managing Jenkins for CI/CD pipelines. - Familiar with logging tools and monitoring solutions. - Experience working with network load balancers (Nginx, Netscaler). - Proficient with KONG API gateways, Kubernetes, PostgreSQL, NoSQL databases, and Kafka. - Experience with AWS S3 buckets, including policy management, storage, and backup using S3 and Glacier. - Ability to respond to production incidents and take on-call responsibilities. - Experience with multiple cloud providers and designing applications accordingly. - Skilled in owning and operating mission-critical, large-scale product operations (provisioning, deployment, upgrades, patching, and incidents) on the cloud. - Strong commitment to ensuring high availability and scalability of production systems. - Continuously raising the standard of engineering excellence by implementing best DevOps practices. - Quick learner with a balance between listening and taking charge. Responsibilities: - Develop and implement tools to automate and streamline operations. - Develop and maintain CI/CD pipeline systems for application development teams using Jenkins. - Prioritize production-related issues alongside operational team members. - Conduct root cause analysis, resolve issues, and implement long-term fixes. - Expand the capacity and improve the performance of current operational systems. Regards Mohammed Umar Farooq HR Recruitment Team Revest Solutions 9949051730

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