96 Netscaler Jobs - Page 3

About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports.

About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports.

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

As a Sr. Data Engineer at Micron Technology Inc., you will be a key member of a cross-functional team responsible for developing and growing Micron s methods and systems for extracting new insight for our expanding data streams. You will be collaborating with data scientists, engineers, technicians and data mining teams to design and implement systems to extract data from Micron s business systems, transforming it into an actionable format, and as needed, creating dynamic presentation layers for use by high-level engineers and managers throughout the company. You will be creating new solutions, as well as, supporting, configuring, and enhancing existing solutions. Responsibilities and Tasks Understand the Business Problem and the Relevant Data Maintain an intimate understanding of company and department strategy Translate analysis requirements into data requirements Identify and understand the data sources that are relevant to the business problem Develop conceptual models that capture the relationships within the data Define the data-quality objectives for the solution Be a subject matter expert in data sources and reporting options Architect Data Management Systems Leverage understanding of the business problem and the nature of the data to select appropriate data management system (Big Data, OLTP, OLAP, etc.) Design and implement optimum data structures in the appropriate data management system (Hadoop, Teradata, SQL Server, etc.) to satisfy the data requirements Plan methods for archiving/deletion of information Develop, Automate, and Orchestrate an Ecosystem of ETL Processes for Varying Volumes of Data Identify and select the optimum methods of access for each data source (real-time/streaming, delayed, static) Determine transformation requirements and develop processes to bring structured and unstructured data from the source to a new physical data model Develop processes to efficiently load the transform data into the data management system Prepare Data to Meet Analysis Requirements Work with the data scientist to implement strategies for cleaning and preparing data for analysis (e.g., outliers, missing data, etc.) Develop and code data extracts Follow best practices to ensure data quality and data integrity Ensure that the data is fit to use for data science applications Qualifications and Experience: 5+ years developing, delivering, and/or supporting data engineering, advanced analytics or business intelligence solutions Ability to work with multiple operating systems (e.g., MS Office, Unix, Linux, etc.) Experienced in developing ETL/ELT processes using Apache Ni-Fi and Snowflake Experienced in Cloud based solutions using AWS/AZURE/GCP. Significant experience with big data processing and/or developing applications and data sources via Spark, etc. Understanding of how distributed systems work Familiarity with software architecture (data structures, data schemas, etc.) Strong working knowledge of databases (Oracle, MSSQL, etc.) including SQL and NoSQL. Strong mathematics background, analytical, problem solving, and organizational skills Strong communication skills (written, verbal and presentation) Experience working in a global, cross-functional environment Minimum of 2 years experience in any of the following: At least one high-level client, object-oriented language (e.g., C#, C++, JAVA, Python, Perl, etc.); at least one or more web programming language (PHP, MySQL, Python, Perl, JavaScript, ASP, etc.); one or more Data Extraction Tools (SSIS, Informatica etc.) Software development Ability to travel as needed

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Key Responsibilities Database Management & Administration Design, configure, and maintain AWS RDS (PostgreSQL, MySQL, SQL Server), Microsoft SQL Server, and MongoDB databases. Ensure high availability, performance, and scalability of all databases Implement backup and disaster recovery strategies, including point-in-time recovery (PITR) and failover mechanisms. Monitor and optimize database performance using tools like AWS CloudWatch, SQL Profiler, and MongoDB Atlas Performance Advisor Manage database provisioning, patching, and version upgrades in production and non-production environments Security & Compliance Enforce data security best practices , including encryption, access controls (IAM, RBAC), and compliance with HIPAA and other healthcare regulations Perform regular security audits and vulnerability assessments using tools like AWS Security Hub and Tenable Implement and maintain database auditing, logging, and monitoring to detect and prevent unauthorized access Optimization & Automation Analyze and optimize query performance, indexing strategies, and database schema design. Automate database maintenance tasks using Terraform, AWS Lambda, PowerShell, or Python scripts. Work with DevOps to integrate CI/CD pipelines for database changes (e.g., Flyway, Liquibase). Optimize storage and resource utilization in AWS to reduce costs while maintaining performance Collaboration & Support Work closely with DevOps, Engineering, and Security teams to ensure database reliability and security. Provide guidance and best practices to developers on database design, indexing, and query performance tuning. Support application teams with troubleshooting, query optimization, and data modeling. Participate in on-call rotation for database-related incidents and outages. Required Qualifications & Experience

Premium Relationship Manager provides the TC Experience to the customers instore and via other modes of engagement Ensure implementation of signature Collective experience by practicing in and out of the store

In this position you will be dealing with requests regarding our Pharma Chemicals and Process Solution Products. You are the entry point for the first level commercial and regulatory questions from our internal and external clients received by mail, phone or fax. In your dedicated area of responsibility, you act as an interface between the sales organization in the field, supply chain, regulatory affairs, marketing and all other interfering interfaces. Also you continuously support the sales representatives in their daily activities in order to meet the sales objectives. You will be responsible for dealing with all quotations in close collaboration with the sales representative, you will enforce our price policy and develop special prices for a specific category of clients. You?ll be in charge of handling requests for all types of commercial documents intended for our customers, such as brochures, sample requests, literature, product datasheets etc. You handle product orders, check inventory availability or status of shipment, verify customer pricing, prepare and process customer return goods for credit and/or replacement, handle and resolve customer complaints, escalate requests and unresolved issues to the designated resource and file records of customer interactions and transactions. Who you are Minimum 4-6 years professional experience in a customer facing environment, a first experience in chemicals, pharmacy or biochemical is an asset Fluent English conversational and written. Organized, multitasking, open-minded, flexible in a changing environment and able to adjust accordingly Strong verbal and written communication skills, promotes good relationship in the team, ensures 2-ways communication and teamwork Enjoy working in an international team A positive outlook on dealing with our important customers and driven by great sensibility for customer satisfaction Excellent computer skills with experience on Microsoft Office, SFDC, SAP is a plus

Design, implement, and support Citrix virtualization solutions, including Citrix Virtual Applications & Desktops, and Citrix Cloud. Manage and maintain Citrix NetScaler infrastructure, including load balancing, GSLB, authentication, and SSL offloading. Collaborate with cross-functional teams to ensure seamless integration of Citrix solutions with other IT systems and applications. Perform troubleshooting, root cause analysis, and resolution of Citrix-related issues. Develop and maintain documentation for Citrix configurations, processes, and procedures. Stay current with industry trends, best practices, and emerging technologies related to Citrix and NetScaler. Provide technical leadership and guidance to junior team members.

SS&C Technologies is seeking a highly skilled and experienced Citrix Ops Engineer to join our team. The ideal candidate will be responsible for the support and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment. Please share resume on hamid.batliwala@sscinc.com Responsibilities Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance. Support, configure, and maintain Citrix Gateway services and NetScaler's. Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence. Collaborate with IT support teams to resolve technical problems and improve system reliability. Ensure compliance with relevant regulations and security best practices. Identify opportunities for process improvements to enhance the Citrix environment. Create and maintain detailed documentation for Citrix environments. Qualifications Education: Bachelors degree in computer science, Information Technology, or a related field. Relevant certifications are a plus. Experience: Minimum of 12+ years of experience in designing, implementing, and maintaining Citrix environments. Technical Skills: Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS. Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service. Solid knowledge of Windows Server operating systems and Active Directory. Experience with virtualization technologies such as VMware or Hyper-V. Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with strong organizational skills. Ability to manage multiple tasks simultaneously.

Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Citrix Virtual Apps and Desktop Architecture Minimum 3 year(s) of experience is required Educational Qualification : 1 BE or equivalent2 Extensive technical knowledge on end user computing Project Role :Infrastructure Engineer Project Role Description :Assist in defining requirements, designing and building data center technology components and testing efforts. Must have Skills :Citrix Virtual Apps and Desktop AdministrationGood to Have Skills : Citrix Virtual Apps and Desktop ArchitectureJob Requirements :Key Responsibilities :1 Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop, XenApp, and others2 Help in organization and management of the business applications3 Determining the increased cases received by the IT Helpdesk4 Improving and adjusting the Virtual Desktop system5 Design and implement platform security6 Taking part in upgrading and updating the systems applications, installing it with up to date descriptions Technical Experience :1 Providing technical assistance for all the servers, desktops, and services that apply business2 Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure3 Knowledge on creating Investigation, Metrics, Defining services4 Schedule meeting with stakeholder and present business use case and improvement5 Knowledge on creating Investigation, Metrics, Defining services6 Create dashboards and track value Professional Attributes :1 Ability to learn new technologies2 Good Communication skills3 Able to handle the team Educational Qualification:1 BE or equivalent2 Extensive technical knowledge on end user computingAdditional Info :1 Ready to work in shift 24/7 2 hands on experience in F5/NetScaler Qualification 1 BE or equivalent 2 Extensive technical knowledge on end user computing

About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Mandatory Skills: Experience in migrating on-premises Citrix form to another DC/Colo/Cloud Strong Knowledge on Citrix XenApp, XenDesktop Skills in performing VDI/VDA farm migrations including publishing applications in Citrix, Load Balancing, Configuring/Up-grading Citrix XenApp & XenDesktop, Licensing Servers, StoreFront, Delivery Controllers. Location- Bangalore/Pune NP- Immediate candidates

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services to meet service level agreements. Roles & Responsibilities: Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations Experience in Creation and maintenance of VDI master images Experience in Creation and maintenance of Desktop pools Monitor for performance and monitor event alerts and take appropriate action Must have an extensive working experience with Citrix Provisioning Services 7.x (PVS) or Machine Creation Services (MCS) in a VDI environment Windows Patch Management in VDI environment Implement new desktop systems according to documented plans and published change control processes Citrix Experience - Experience in networking field including Citrix Administration. Proficient in Windows Server (2012/2016/2019). PowerShell Scripting Configuring and Managing Citrix Storefronts. Build, manage, and troubleshoot multiple large Active Directory environments Citrix Product upgradation and Migration tasks including hotfix management Should have knowledge and experience about the Citrix Secure Gateway and Citrix access gateway Should have knowledge and experience on Active Directory, DNS and DHCP Concepts Should have knowledge and experience on Citrix Printing Professional & Technical Skills: Technical Skills Hands-on experience on Public Cloud:AzureAzure WVD, Citrix Excellent understanding of Azure WVD. Excellent understanding of Azure Fundamentals Excellent understanding of Citrix Cloud/On-premises Virtual Apps & Desktops. Good in Administration of WVD. Good in Administration of Citrix. Excellent understanding of different flavours of VDI(like pooled VDIs, dedicated VDIs). Excellent understanding trouble-shooting skills in above areas. Excellent understanding on ITIL process with managing requests, incidents, change and problem Working knowledge on FSlogix is added advantage. Good to have below certifications: AZ-140 Configuring and operating Windows Virtual Desktop on Microsoft Azure AZ-900:Microsoft Azure Fundamentals Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure (1Y0-150) Additional Information: Bachelor's degree Exposure and working level knowledge of working with and interfacing to global delivery teams Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams. Strong service attitude and a commitment to quality. Willing to work in 24x7 model. Relevant Work Experience:6 Years Qualifications 15 years full time education

Company Overview Jio is a powerhouse in India's telecom industry, serving over 400 million customers. As pioneers of digital apps and services, we focus on both consumer (B2C) and enterprise (B2B) solutions. With cutting-edge 5G technologies, AI/ML platforms, and cloud-native solutions, Jio drives innovation in telecom and digital platforms, making it a leader in the sector. Job Overview We are seeking a Junior Network Firewall Engineer to join our team in Bhubaneswar or Pune. This full-time role is vital for maintaining and configuring our network security infrastructure. Join us to work in an innovative environment where you will be instrumental in protecting our extensive digital and telecom services. Qualifications and Skills Proficient in handling network firewalls and load balancing with skills in Cisco Aci and similar tools (Mandatory skill). Experienced in configuration and management of Cisco ASA for network security and protection. Understanding of radware technologies for superior load balancing and security solutions. Skilled in F5 load balancer setup to optimize traffic management and enhance network performance. Hands-on experience with netscaler for effective application delivery and load balancing. Practical knowledge of Cisco FTD for advanced threat protection and network defense. Strong problem-solving skills with the ability to troubleshoot and resolve network security issues efficiently. Excellent communication skills for effective collaboration with diverse teams. Roles and Responsibilities Design and implement network firewall solutions to safeguard Jio's extensive digital platforms and telecom services. Monitor and manage network traffic using advanced load balancing techniques to ensure optimal performance. Configure and maintain firewalls, load balancers, and security protocols to protect against potential threats. Collaborate with cross-functional teams to integrate firewall policies and enhance system security. Conduct regular security assessments and provide recommendations for improvements. Stay up-to-date with the latest industry standards and security technologies to maintain robust network defense mechanisms. Prepare and update documentation for network configurations and security policies. Participate in network troubleshooting and optimization efforts to support Jio's dynamic growth.

Selected Intern's Day-to-day Responsibilities Include. Calling candidates with potential openings. Scheduling interviews. Coordination for paperwork and alignment. About Company:Freight Tiger has built India's largest unified freight network, which combines offline with digital to build a modern operating system for the logistics industry. This is revolutionary for a supply chain that is traditionally fragmented, offline, and time-intensive. As India aims to bring down logistics costs from over 14% to under 10% of GDP, Freight Tiger is positioned to be at the forefront of this ambitious endeavor. Freight Tiger's malleable software enables a collaborative freight network, creating value for every stakeholder in the supply chain, from large-scale producers to individual drivers. It is truly neutral, which is virtually unheard of in the logistics industry. This will allow you to apply your financial acumen to creating profitability while addressing the needs of a vast variety of customers being served by a layered and complex solution

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Security Implementation Good to have skills : Network Engineering Planning and Deployment Solution, Palo Alto Networks Firewalls, Network Infrastructures Minimum 2 year(s) of experience is required Educational Qualification : 15 Years of full time education Experience:- 3 Years Position Responsibility: Collaborate with clients to gather requirements and understand their network architecture. Monitor performance and perform changes on application load balancing on Citrix Netscaler systems, and Palo Alto Firewalls as per industry best practices. Carrying out deployment, migration, maintenance, monitoring, and management tasks, integration of new solution with existing network infrastructure considering minimal downtime and implement the same independently. Implement network security measures and protocols as part of the deployment process. Experience on network security (Firewall, IPS, Site-to-Site/GRE VPN), and Netscaler. Managing, installing Cisco ASA, Palo Alto Firewall, security rules, IPS security profiles, Firewall Upgrade, Panorama management, Captive-Portal, firewall migration. Provide technical support during and after the deployment phase. Conduct performance testing and optimization to ensure network efficiency and reliability. Create detailed documentation for deployed network solutions, including network diagrams, configuration files, and user manuals. Experience to obtain, install, manage Citrix NetScaler functionality, capabilities, and application load balancing. Monitoring, and support on case-by-case incidents, troubleshoot, and firmware upgrade. Participate in initiatives involving creation of re-usable assets. Must Have Skills/ Qualifications: Educational Qualifications:BE, BTech. Technology Certifications:PCNSE, Citrix Netscaler, Public or Private Cloud. Strong understanding of networking concepts, including routing, switching, Global and Application Load balancing, WAF, VPN Technologies. Familiarity with various networking technologies and vendors (e.g., Cisco, Netscaler, Palo Alto). Experience with network security practices and technologies. Excellent troubleshooting skills. Ability to communicate effectively with clients and team members. Experience in large enterprise networks with global presence. Ability to deploy, and maintain security policies, standards, procedures, and guidelines. Good understanding of the emerging network technology trends. Qualifications 15 Years of full time education

Job Job Title VDI Citrix Mid Level Consultant Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->EUC-VDI->Citrix XenDesktop,Technology->EUC-VDI->Vmware Horizon View,Technology->Server-Virtualization->Citrix XenServer Preferred Skills: Technology->EUC-VDI->Citrix XenDesktop Technology->EUC-VDI->Vmware Horizon View Technology->Server-Virtualization->Citrix XenServer->Citrix Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements MCA,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Microsoft Practice * Location of posting is subject to business requirements

Job Job Title VDI Citrix Consultant Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->EUC-VDI->Citrix XenDesktop,Technology->EUC-VDI->Vmware Horizon View,Technology->Server-Virtualization->Citrix XenServer Preferred Skills: Technology->EUC-VDI->Citrix XenDesktop Technology->EUC-VDI->Vmware Horizon View Technology->Server-Virtualization->Citrix XenServer Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements MTech,Integrated Master of computer Application,Bachelor Of Comp. Applications,Bachelor of Engineering,BSc,BTech Service Line Microsoft Practice * Location of posting is subject to business requirements

CITRIX ARCHITECT - JD Position : Citrix Architect Location : Hyderabad / Bangalore Opportunity: Full Time Exp : 13 - 16 yrs No.of Positions: 1 No.of Interviews: 2 Internal + 1 Client Mandatory Skills : Citrix Administration Troubleshooting Netscaler ITIL XenApp / XenDesktop Stakeholder Management Problem / Change Management Responsibilities : Design and Architecture : Lead the design of Citrix solutions (XenApp, XenDesktop, Netscaler) to meet business and technical needs. Technical Documentation : Develop and document detailed designs, including high-availability, disaster recovery, and scalability strategies. Stakeholder Collaboration : Collaborate with stakeholders to understand and translate business needs into technical requirements. Citrix Administration : Over 8 years of experience in Citrix administration, including troubleshooting and optimization. Leadership : Provide technical leadership and expert guidance on enterprise-wide Citrix infrastructure. SLA Compliance : Ensure compliance with service level agreements (SLA). Citrix Virtual Apps/Desktops : Strong troubleshooting and implementation experience with XenApp, XenDesktop, and XenServer. Citrix ADC & Related Tools : Exposure to Citrix ADC, Gateway, SD-WAN, Web App Firewall, and Application Delivery Management. Infrastructure Optimization : Proven skills in optimizing Citrix infrastructure for performance and efficiency. Provisioning and Machine Creation Services : Expertise in Citrix Provisioning and MCS (Machine Creation Services). Upgrades & Patch Management : Experience with Citrix upgrades and patch management. ITIL Alignment : Evolve and implement best practices aligned with ITIL frameworks. Vendor Management : Experience in managing vendor relationships. Incident/Problem Management : Expertise in managing incidents and problems, performing troubleshooting, root cause analysis, and remediation. Trend Identification : Establish processes to identify incident/problem trends and implement measures to prevent them. Documentation & SOPs : Create and maintain technical documentation and Standard Operating Procedures (SOPs).

Problem solving Capability in Cisco router and switches, Juniper, Security Devices, Citrix Netscaler, SDWAN, Ironport, Aruba Access Points and Controller. Experience in configuring Trunk, VTP, STP, RSTP, VLANs, IPSEC/GRE. Required Candidate profile Exp: 5+years loc: Mumbai np: 15 Days ankitapisal@peshr.com/9004076848

Primary Skills: Cisco Routing and Switching,ASA Firewall, Netscaler Loadbalancer Network Routing: OSPF, BGP, and VRF - Network Switching: VLAN, VLAN trunking, STP, PVSTP, SPAN, VTP, port channel - Switching technologies / Others : HSRP, VRRP, NAT, NTP, SNMP, DHCP, WCCP, IP SLA, NETFLOW -: CCNA (mandatory)Secondary skills: Cisco Prime, Certifications : CCNA,, CCNP (RS, Wireless), CCIE (RS, Datacenter, Service Provider, Wireless), CCIP, CMNA, CMNO, Citrix Netscaler Other requirements: - Strong work exposure and troubleshooting knowledge on Routing, Switching, and netscaler Loadbalancer - Good understanding of ITIL process and hands on incident, change and Problem management - Strong verbal and written technical communications skills at all levels - Experience of using Spectrum / E-Health / Cisco-Prime / NCM / IPAM will added advantage

Skills from Primary Skill Cluster Experience on following components: Linux system administration (RHEL 7 and 8) Automated configuration management tools (e.g. Ansible, Puppet, Chef ). Application servers (Apache Tomcat ) Messaging (IBM MQ ) Shell scripting and/or a programming language. Web Servers (Apache) Authentication (Single Signon, LDAP ) Load balancing (F5, Netscaler) FileTransfer (Connect Direct, SFTP ) Thread dump, heap dump and log analysis Network troubleshooting using tcpdump and wireshark. OpenShift and related components Skills outside Primary Skill Cluster Responsibilities: Middleware Job Description : Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems Designs/develops, tests, and implements automated administrative tasks related to the middle-tier and web hosting infrastructure Monitors capacity and analyzes information concerning processing time, response times, application/software, CPU loads, etc. for future growth and proactively informs management of potential areas of concerns, makes recommendations, and provides capacity planning/metric reports Collaborates with service owners to configure applications that meet the business needs Conduct technical evaluations on new products and features and provides recommendations and directions for implementation Required Skills: Require a bachelors degree in a related area, or equivalency and 7+ years of experience in the field or in a related area. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Linux system administration (RHEL 7 and 8) Automated configuration management tools (e.g. Ansible, Puppet, Chef ). Application servers (Apache Tomcat ) Messaging (IBM MQ ) Shell scripting and/or a programming language. Web Servers (Apache) Authentication (Single Signon, LDAP ) Load balancing (F5, Netscaler) FileTransfer (Connect Direct, SFTP ) Thread dump, heap dump and log analysis Network troubleshooting using tcpdump and wireshark. OpenShift and related components Nice to have skills: AWS , Azure or GCP Jenkins Kubernetes Docker

You demonstrate passion for achieving the highest level of uptime, emphasizing scalability and high-performance. You have the zeal to enhance our systems observability ensuring that we have the necessary insights and tools to monitor, troubleshoot, and optimize our applications and infrastructure. - Expertise in debugging and root causing issues with an instinct to automate repetitive tasks. - Enhance System Observability: You will be implementing and maintaining robust observability solutions which provides real-time insights into the performance and health of our systems to proactively identify and address potential issues before they impact the users. - Troubleshooting and Root Cause Analysis: Utilize your expertise to investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence - Automation: Leverage your coding skills to create tools and automating runbooks to improve efficiency. - Documentation: Documenting and managing Runbooks and best practices to ensure knowledge sharing and team efficiency. - Communication: Strong interpersonal skills and ability to work effectively across multiple business and technical teams. Minimum Qualifications At least 4 years of prior demonstrated experience in Site Reliability Engineering, or an Infrastructure-focused role. Proficient in at-least one programming or scripting languages like Java, Python, Golang, Perl, Ruby, , etc., for developing tools in Observability, ETL, etc. First hand experience in debugging, performance tuning and root cause analysis of Applications. Support of internet-facing production services and distributed systems via deployments, onCall and Incident Management. Proficiency in implementing and coordinating telemetry using monitoring and observability tools like Splunk, Grafana, and Prometheus, or similar. Experience in solving and resolving issues in Kubernetes from both an operating system and application perspective. Strong understanding of database principles and working knowledge in distributed storage and infrastructural solutions such as Oracle, Cassandra, SOLR, and Kafka Good command on Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc.,) and troubleshooting skills in large scale environments Deep understanding of basic security concepts and protocols - authentication, authorization, signing, encryption, SSL/TLS, SSH/SFTP, PKI, X509 certificates and PGP. Excellent knowledge of ITIL terminology for incident and problem management Bachelor of Science in Computer Science or other related discipline. Preferred Qualifications Building and operating container orchestrating systems like Kubernetes or EKS. Experience with container management and micro-services architectures such as Docker in cloud and on-premises infrastructure. Hands-on experience in Java programming. Good experience in performance tuning databases. Understanding of Git, CI/CD, Release Engineering and DevOps. Strong Load Balancing (Nginx, Envoy, NetScaler) experience is a huge plus. Familiarity with Modern web services architectures, cloud platforms such as AWS, GCP, Azure and distributed storage systems (ScaleIO, Amazon S3). Understanding of security standards, policies, and cryptography. Track record of excellent interpersonal, analytical, and communication skills.

About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.