Job
Description
Experience : 8+ Years Required Skills : 5 to 10 years of experience in the analysis, design, implementation and support of Enterprise Monitoring systems. 3 to 5 years minimum experience specifically with IBM Tivoli Netcool, Impact, IBM Tivoli Monitoring (ITM), IBM Tivoli Network Manager(ITNM) and Business Server Manager (TBSM). Configures views, rules, and automates tasks associated with distributed systems (database, network, application, web, hardware and OS) Integrates alerts from various monitoring and diagnostic tools into a single 24X7 interface Manages the event management and report databases using Oracle, MS SQL Server and MySQL Works with other departments, locations, and new projects to deploy monitoringm solutions to business systems Generates, modifies, and troubleshoots programs and scripts used for monitoring or automating systems performance statistics Focus on providing automation and self-service interfaces to complex tasks Respond to all customer monitoring related technical issues and resolve rapidly Troubleshoot all aspects of monitoring systems effectively and understand the configuration, flow and logging in detail Document system configurations and any custom built applications Provide dashboards and metrics to give performance and capacity data Plan, execute and drive the success of complex technical projects Set and maintain a high quality bar for the work being performed Drive best practices and tools associated with discipline roles Maintain strong domain knowledge Responsibilities : Strong knowledge of networking protocols like SNMP, TCP/IP, TL1 Experience with Network support services (i.e. DNS, SNMP, HTTP, others) Strong knowledge of Windows, Unix, and Linux operating systems Good knowledge of middle ware and database technologies Must have excellent people skills, as well as great verbal, written, and interaction skills Strong knowledge of scripting languages (Perl, Unix Shell, PowerShell, Python, and others) Strong development skills in C or C++ or Java or PHP Bachelor of Science degree (or equivalent) in related area of study (Computer Science, Information Technology, or other) Project leadership experience Technical team leadership experience (formal or informal) Experience with Open Source monitoring solutions Strong design and architectural background, and demonstrated success in this area in previous work Strong cross group collaboration skills, and experience working with both internal and external partners and customers Demonstrated expertise in problem solving and technical Core Competencies Strong problem solving skills and analytical ability Ability to work under stressful situations, meet tight deadlines and deliver services with high quality Ability to lead and motivate others and work in a team environment Excellent communication skills in order to be able to participate and drive customer meetings Aspiration to develop solutions architecture competency Key Performance Indicators (KPI) for various business applications and services. Strong consulting skills Fault Management (FM) Alarm correlation Performance Management (PM) Understanding of Business Objects Apply for . *
