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1.0 - 6.0 years

3 - 8 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: IBM Storage.

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5.0 - 8.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Band B3/B2 Primary Skill Netapp Storage devices(7-mode, C-Mode), Brocade switches, Cisco Switches, Snapvault, snapmirror, upgrade, disaster recovery Secondary Skill Any Storage or Backup Technology. Role & Responsibilities Experience in Administration/Design and Implementation on NetApp Storage devices(7-mode, C-mode) Plan, Implement and support NAS and SAN infrastructure Experience in Storage Firmware upgrades on NetApp C-Mode. Strong Knowledge on Performance analysis factors and performance tuning of Storage Arrays Plan, Implement and support Storage Replications and DR solutions Plan, Implement and configured NDMP for Snap Vault and Tape Backup. Administer SAN and NAS Environment using DFM / Unified System Manager console monitored the health of SAN components , setup alarms and create the logs. Experience in Designing, Configuring and troubleshooting Fabric Environment constituting FC switches Experience with tools used for Storage Monitoring and Alert configuration Experience in switch firmware upgrades Capacity Planning of Storage environment. Provide Hardware diagnostics, break-fix support. Implementing best practices in storage devices and provide recommendations to improve Storage infrastructure. Good Knowledge in ITIL process. Knowledge in any Backup will be added advantage. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Netapp Storage. Experience: 5-8 Years.

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15.0 - 20.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HanaMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:NetApp Clustered Data ONTAP AdministratorRole Description:Candidate should be capable to provide L2/L3 operations on NetApp storage systems and FC Switch Administration.Must Have Skills: NetApp Clustered Data ONTAP Good to Have Skills: HP3par, Pure and Huawei StorageJob RequirementsKey Responsibilities:Should have sound experience in providing L2/L3 support for Storage Management and support on NetApp Cluster modeDesign and implement NetApp storage systems including installation, configuration, software upgrades, and storage provisioning.Administer Fiber Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.Design and Configure Replication for Disaster Recovery using Snapmirror and other NetApp toolsPlan and implement best practices for NAS and SAN solutions.Create and update documentation for storage procedures. Technical Experience:Should have sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par and Pure technologies, RAID Levels, Flashpool and Flexclone.Good knowledge on CIFS, NFS, ISCSI and FCP protocols.Experience with installation, configuration and management of storage arrays and switches expected.Experience with Brocade and Cisco SAN Switches.Experience on Storage Pools, Tiering, LUN masking and zoning.Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.Should have knowledge about the ITIL framework.Good technical expertise on Snap Center Relevant certifications will be an added advantage. Professional Attributes:Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Perform team management rolesDue to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification:15 years of mandatory education as per Accenture Standards. Qualification 15 years full time education

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5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

We are currently seeking a dedicated Storage Engineer to be a part of our Managed Services operations team catering to our Banking customers. As a Storage Engineer, your primary responsibility will involve providing Level 2 support to customers through prompt incident response, service request fulfillment, problem management, infrastructure enhancements, and executing NetApp Ontap upgrades. It is crucial to have experience in supporting diverse client bases and possess a profound understanding of NetApp storage technologies. The ideal candidate for this role should meet the following requirements: - Proficiency in NetApp Storage, including deployment and administration of NetApp Storage CDOT. - Ability to troubleshoot performance issues, manage firmware and operating system upgrades, utilize storage management tools such as OnCommand Unified Manager/ Performance Manager/ Insight, and integrate backups with NetApp technologies. - Sound understanding of NetApp Storage concepts, management tools, and related technologies like Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap, encompassing monitoring, troubleshooting, administration, replication technologies, security hardening, and performance tuning. - Familiarity with other NetApp storage technologies like StorageGRID, E-Series, and SolidFire would be advantageous. - Experience with automation tools like NetApp Workflow Automation and Ansible. - Strong grasp of Storage protocols and technologies such as CIFS, NFS, iSCSI, Fiber Channel switching, and networks. - Knowledge of ITIL methodologies including change, incident, problem, and configuration management. - Expertise in Brocade or Cisco SAN switches administration, troubleshooting SAN connectivity, SAN zoning, FC, and IP-based storage replications. - Proficient in Windows and Linux System Administration. - Excellent customer communication and documentation skills. - Ability to cultivate and maintain strong relationships with both internal and external stakeholders. - Positive, proactive, team-oriented approach with adaptability and innovation in work methodologies. Education: - A graduate degree, preferably in engineering, with a minimum of 5 years of relevant Storage experience. - NetApp Certification would be a valuable asset. Location: - Navi Mumbai Shift Requirement: - Rotational Shifts (24/7),

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4.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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Diagnose and Resolve IncidentsIdentify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. Backup of SAN Switch ConfigurationPerform regular backups of SAN switch configurations to ensure data integrity and availability. User / Role Security AdministrationManage user accounts, roles, and permissions to ensure secure access to storage systems. Storage Capacity ReportingMonitor and report on storage capacity to ensure optimal utilization and planning. Change ImplementationImplement changes to storage and backup configurations and settings as required. Incident & Problem ResolutionRespond to and resolve storage and backup-related incidents and recurring problems. Configuration AdministrationAdminister and manage storage and backup configurations to ensure system reliability and performance. MonitoringContinuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. Incident ManagementRespond to and resolve storage and backup-related incidents and outages. MaintenancePerform regular maintenance tasks such as backups, patching, and upgrades. Change ManagementImplement changes to storage and backup configurations and settings as required. User SupportProvide support to users, including troubleshooting and resolving access issues. ReportingGenerate reports on storage and backup performance, incidents, and capacity planning. Primary Skills Storage Backup Administration EMC SAN Storage PMAX, Powermax, FS7300 PURE Storage EMC Unity NAS Isilon NetApp Storage Object Storage (StorageGRID) Rubrik Backup Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. Familiarity with automation tools and scripting languagesPython, Bash. Understanding of backup and recovery strategies. Knowledge of storage security best practices.

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8.0 - 12.0 years

30 - 45 Lacs

Bengaluru

Work from Office

Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide Level 3/4support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp Ontap upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements To be successful in this role, you would need to have the following: • Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT and 7-Mode, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies); • Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning; • Experience in other NetApp storage technologies like Storage grid, E-Series, SolidFire would be highly regarded • Experience with automation tools such as NetApp Workflow Automation; • Experience in writing basic PowerShell/Python scripts would be beneficial. • A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault); • Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks); • Knowledge in ITIL methodologies: change, incident, problem and configuration management; • Understanding of outsourcing/managed service and Cloud industry; • ITIL Fundamentals certification (desirable); • Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms; • Windows server and related Microsoft technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous; • Experience in Linux System Administration • Experience with any of the following tools/technologies, Dockers, Jenkins, Kubernetes • Strong customer communication and documentation skills; • Built and maintained strong relationships with internal and external stakeholders; • Infrastructure design, build, deployment and disaster recovery testing. • Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. • Capable of training customers in ad-hoc knowledge transfer as well as organized demonstrations or our methodologies • Able to lead and delegate different functions within a project to ensure customer success. • Provide outcome-based success on projects (hours do not count; outcomes do) • Provide direction to others in order to drive a project forward. • Provide mentorship to others on the team (fostering growth, addressing “blind spots”) • Provide feedback on process improvement around efficiency and effectiveness. • Develop processes around execution and tools and methodologies. Education Typically requires a minimum of 10 years of related experience with a bachelor’s degree, and preferably 12-14 years; or 8-10 years and a master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.

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10.0 - 15.0 years

0 - 0 Lacs

Navi Mumbai

Work from Office

Experience : 10 years Location: Onsite - Navi Mumbai Education: Any Science /BSC/B.Tech Or Diploma in Computer Science We are looking for a motivated Storage Engineer to join the Managed Services operations team to service our Banking Customers. You will provide Level 3 support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp Ontap upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements: To be successful in this role, you would need to have the following: Experienced in NetApp Storage (Deploying and administering NetApp Storage CDOT and 7-Mode, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies). Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. Experience in other NetApp storage technologies like StorageGRID, E-Series, SolidFire would be highly regarded Experience with automation tools such as NetApp Workflow Automation, Ansible Experience in writing basic PowerShell/Python scripts would be beneficial. Strong understanding of Storage protocols and technologies (Fiber Channel, CIFS, NFS, iSCSI and S3 Object) Data Migration from 3rd party to NetApp, host / application-level migration. Expertise in Brocade or Cisco SAN switches administration and troubleshooting SAN connectivity. SAN zoning. SAN switches firmware upgrade Strong knowledge on FC and IP based storage replications Knowledge in ITIL methodologies: change, incident, problem and configuration management Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms. Experience in Windows and Linux System Administration. Strong customer communication and documentation skills. Understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Build and maintain strong relationships with internal and external stakeholders. Infrastructure design, build, deployment and disaster recovery testing. Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. Education: Graduate, preferably engineering graduate degree with a minimum of 10 years of Storage experience. - NetApp Certification would be an added advantage - ITIL Fundamentals certification (desirable).

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2.0 - 6.0 years

3 - 8 Lacs

Gandhinagar

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Relevant Experience : L1 min 2 years; L2 min 5 years JD for L1/L2 Storage onsite support STORAGE AND SAN ADMINISTRATION: Addition of hosts to storage subsystem V-Vol creation and mapping to hosts, V-Vol Expansion, V-Vol Deletion Host Deletion from storage Addition of Lun Paths, Removal of Lun Paths Expansion of Pool, Shrinking of Pool, V-Vol migration across pools Zone creation, deletion, modification, and its associated changes Develop standard operating procedures (SOP) where needed, Enhance, update SOP's on regular basis. Performance Assessment Reporting: Review of storage performance & resource utilization and provide a report, in relationship to deployment practices recommended. Provide written recommendations for the remediation of any gaps between the current environment and the deployment practices. Disaster Recovery Support: Assist Customer to perform DR drills as per Customer's IT DR policy; Perform storage related tasks during DC-DR drills Execute Failover and Failback Scripts Recovery Volume Mapping - Validate mapping of recovery volumes to the recovery hosts is successful Post Disaster Procedure - Confirm that the post-disaster procedure for bringing the volumes online to the recovery hosts is successful Replication from recovery site to Production site - Confirm that the process for replicating from the recovery site to the production site is successful Develop standard operating procedures for failover and failback Enhance. Audit Service: Storage pool & its capacity, Storage performance etc. Replication Config - Fabric Zoning Config - ISL & WAN links as applicable Host connectivity and configuration SAN Security (Storage, SAN Switches, FC/IP Routers, Supplied Software) Centralized Monitoring: Single pane of glass centralized dashboard for monitoring storage and fabric infrastructure. Rollup dashboard for storage arrays and fabric infrastructure Inventory report for storage arrays and switches Online health check reports - Drilldown to storage, pools, ports etc., Custom reports, notifications and alerts (integration required into mail servers, mgmt tools, ITSM etc.,)

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5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

We are seeking a highly motivated Storage Engineer to join our Managed Services operations team and support our Banking Customers. In this role, you will be responsible for providing Level 2 support to customers, including responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements, and planning and performing upgrades for NetApp Ontap. An essential requirement for this position is experience in supporting a diverse clientele and a strong understanding of NetApp storage-based technologies. Successful candidates for this role should meet the following requirements: - Proficiency in NetApp Storage, including deploying and administering NetApp Storage CDOT, troubleshooting performance issues, performing firmware and operating system upgrades, and utilizing storage management tools such as OnCommand Unified Manager, Performance Manager, and Insight. Managing backup integration with NetApp technologies is also a key aspect. - Thorough understanding of NetApp Storage concepts, related management tools, and storage technologies, such as Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap, monitoring, troubleshooting, administration, replication technologies, security hardening, and performance tuning. - Experience with additional NetApp storage technologies like StorageGRID, E-Series, and SolidFire would be advantageous. - Familiarity with automation tools like NetApp Workflow Automation and Ansible. - Strong knowledge of Storage protocols and technologies, including CIFS, NFS, iSCSI, Fiber Channel switching, and networks. - Proficiency in ITIL methodologies, particularly in change, incident, problem, and configuration management. - Expertise in Brocade or Cisco SAN switches administration and troubleshooting SAN connectivity, SAN zoning, and FC and IP based storage replications. - Experience in Windows and Linux System Administration. - Excellent customer communication and documentation skills. - Ability to build and maintain strong relationships with internal and external stakeholders. - Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Education: - Graduate, preferably with an engineering degree and a minimum of 5 years of experience in Storage. - NetApp Certification would be a plus. Location: Navi Mumbai Rotational Shift: 24/7,

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10.0 - 15.0 years

5 - 13 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

Description- We are looking for a motivated Storage Engineer to join Managed Services operations team to service our Banking Customers. You will provide Level 3 support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp Ontap upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements To be successful in this role, you would need to have the following: • Experienced in NetApp Storage (Deploying and administering NetApp Storage CDOT. • Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies) • Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning; • Experience in other NetApp storage technologies like StorageGRID, E-Series, SolidFire would be highly regarded • Experience with automation tools such as NetApp Workflow Automation, Ansible • Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fiber Channel switching and networks). • Knowledge in ITIL methodologies: change, incident, problem and configuration management • Expertise in Brocade or Cisco SAN switches administration and troubleshooting SAN connectivity. • SAN zoning. • Strong knowledge on FC and IP based storage replications. • Experience in Windows and Linux System Administration. • Strong customer communication and documentation skills. • Build and maintain strong relationships with internal and external stakeholders. • Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. Education: Graduate, preferably engineering graduate degree with a minimum of 5 years of Storage experience. NetApp Certification would be an added advantage

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5.0 - 10.0 years

5 - 9 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

Description- We are looking for a motivated Storage Engineer to join Managed Services operations team to service our Banking Customers. You will provide Level 2 support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp Ontap upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements To be successful in this role, you would need to have the following: • Experienced in NetApp Storage (Deploying and administering NetApp Storage CDOT. • Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies) • Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning; • Experience in other NetApp storage technologies like StorageGRID, E-Series, SolidFire would be highly regarded • Experience with automation tools such as NetApp Workflow Automation, Ansible • Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fiber Channel switching and networks). • Knowledge in ITIL methodologies: change, incident, problem and configuration management • Expertise in Brocade or Cisco SAN switches administration and troubleshooting SAN connectivity. • SAN zoning. • Strong knowledge on FC and IP based storage replications. • Experience in Windows and Linux System Administration. • Strong customer communication and documentation skills. • Build and maintain strong relationships with internal and external stakeholders. • Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. Education: Graduate, preferably engineering graduate degree with a minimum of 5 years of Storage experience. NetApp Certification would be an added advantage

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5.0 - 9.0 years

14 - 19 Lacs

Bengaluru

Work from Office

What You'll Do Cisco is growing its UCS Server portfolio with a new generation of servers crafted for AI training, inferencing, and AI edge use cases. We are looking for hardworking and skilled team members to join us on these exciting projects. In this role, you will be part of the team responsible for developing and maintaining Operating System and Peripheral Support matrices for Ciscos industry-leading UCS General Purpose and AI servers. You will have the opportunity to work hands-on with the latest advancements in server and storage technologies including next-generation Intel and AMD processors, ground breaking GPUs such as Nvidia Blackwell and Hopper architectures, PCIe Gen 6 I/O adapters, and the newest storage solutions. Additionally, you will gain experience with Cisco Intersight, our cloud-based data center infrastructure management platform built on a modern microservices architecture. Who You'll Work With? This is an opportunity to join a dynamic team driving innovation in data center orchestration, automation, and product development. You will work closely with teams across engineering, product management, and customer success to help shape impactful solutions. We are seeking a hands-on engineer who thrives in fast-paced environments, communicates optimally, takes ownership, and is committed to delivering customer value. Who You Are? You are a highly skilled engineer with deep technical expertise in data center and cloud-native technologies. You excel in fast-paced, startup-like environments and are motivated by the opportunity to drive meaningful business impact. What distinguishes you is your passion for tackling sophisticated and unique technical challenges not just to find solutions, but to innovate and push boundaries. You bring a strong product-oriented approach and thrive when collaborating within small, dedicated teams. Minimum Qualifications We are seeking a highly motivated and technically strong QA Engineer with a proven background in automation, server management, and operating system environments. The ideal candidate demonstrates a system-level focus while understanding the impact of individual components on the overall solution. Key Responsibilities: Conduct system testing across multiple operating systems (ESXi, Windows, Linux) and identify issues using sophisticated debugging tools, log analysis, and diagnostic techniques. Collaborate with multi-functional teams to define the OS Support Matrix for Cisco UCS Servers and ensure OS functionality across the supported platforms. Work with OS vendors to stay aligned with their roadmap and ensure our OS support strategy for UCS Servers is up to date. Strong debugging skills in at least one operating system, such as Windows, ESXi, or Linux. Design and implement Python-based automation solutions to streamline testing processes, enhance efficiency, and reduce test cycle times. Plan, validate, and implement test cases to ensure OS functionality on UCS Servers, solving issues related to BIOS, drivers, or hardware. Drive improvements in regression testing and optimize test execution through meaningful metrics and analysis. Evaluate, recommend, and implement testing tools to optimize execution, coverage, and overall testing outcomes. Collaborate with internal teams and external partners to resolve issues identified during testing and propose solutions. Required Qualifications: Bachelors degree in computer science or a related field. 610 years of strong hands-on QA experience in product testing for enterprise solutions. Hands-on experience with operating systems including VMware, Windows and Linux. Proven experience with Data Center servers, storage arrays, and networking protocols including FC, FCoE, and iSCSI. Exposure to a variety of automation frameworks and scripting tools.

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3.0 - 5.0 years

5 - 7 Lacs

Coimbatore

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : HP Storage Experience: 3-5 Years

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5.0 - 8.0 years

7 - 11 Lacs

Coimbatore

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: HP Storage. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Pune

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The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Netapp Storage. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Coimbatore

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The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Netapp Storage. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Coimbatore

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Hitachi Storage.Experience3-5 Years.

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4.0 - 5.0 years

6 - 7 Lacs

Hyderabad

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storage and Backup Engineer at N Consulting Ltd | Jobs at N Consulting Ltd 10 - 14 /year July 8th, 2025 We are urgently hiring Storage and Backup engineer with 4 to 5 years of experience in managing multi-vendor large scale Storage and Backup systems. Proficiency in storage technologies include NetApp, Dell, Pure and Backup systems include Cohesity and Networker. Exp : 4-6 yrs Responsibilities: Provides T1/T2 support to the storage and backup technologies infrastructure. 24/7-hour on call participation Monitor and troubleshoot service availability, capacity, and reliability. Efficiently handle performance issues on storage and backup systems Monitoring Backup systems for backup/restore failures and resolution on daily basis. Involvement in P1/P2 incidents and collaborate with multiple teams for resolution. Addressing Tickets (incidents and requests) in ServiceNow Excellent written and verbal communication skills Ability to adapt quickly to changing environments and or technologies. Skilled in generating custom reports/dashboards and Knowledgebase documentation.

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15.0 - 20.0 years

4 - 8 Lacs

Jaipur

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About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationStorage Ops As Storage operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and provide timely support to resolve any issues that may arise. Your role will involve collaborating with various teams and stakeholders to ensure efficient operations and delivery. You will also contribute to the improvement of processes and systems to enhance overall performance and reliability. Key Responsibility - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of production systems and services.- Provide timely support to resolve any operational issues.- Collaborate with various teams and stakeholders to ensure efficient operations and delivery.- Contribute to the improvement of processes and systems to enhance overall performance and reliability.- Manage delivery for production systems based on operational requirements and service agreement. Technical Experience: Professional & Technical Skills: -Must To Have Skills: Proficiency in various storage technologies & Products like Nasuni, NetAPP, Isilon AWS/Azure Native Storage- Experience with system administration and troubleshooting.- Good To Have Skills: Experience with cloud platforms such as Azure or AWS.Professional Experience:Good verbal and written communication skills to connect with customers at varying levels of the organization -Ability to operate independently and make decisions with little direct supervision -Flexible to work in 24/7 shift.Comfort with collaboration, open communication and reaching across functional borders. Intermediate in presentation and MS PowerPoint skills Educational Qualification:Bachelors degree (or geography equivalent) Business or technology preferred Additional Information (if any) Qualification 15 years full time education

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16.0 - 25.0 years

18 - 22 Lacs

Navi Mumbai

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About The Role Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Accounts Payable ProcessingAccounts Receivable Ledger MaintenanceAutomation AnywhereBusiness TransformationRecord to Report AssessmentsAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipStrong analytical skillsResults orientation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 11.0 years

18 - 25 Lacs

Gurugram

Hybrid

Position Title: L3 Storage Administrator Key Responsibilities: Storage Technology Customization & Configuration: Proficient in the customization and configuration of storage technologies (IBM & NetApp), including architecture design and Business-As-Usual (BAU) operations. Brocade SAN Switch Management: Extensive knowledge of Brocade SAN Switches, including zoning, Inter-Switch Link (ISL), SAN switch troubleshooting, and performance optimization. NetApp Storage Expertise: Strong working knowledge of NetApp Storage Arrays, with a focus on installation, configuration, and ongoing management. NAS Expertise: Solid understanding of Network-Attached Storage (NAS) solutions, ensuring efficient storage and data management. LUN Management: Oversee the creation, configuration, and management of Logical Unit Numbers (LUNs) on storage arrays, ensuring optimal storage allocation. Storage Performance Optimization: Regularly analyze and optimize storage performance to minimize downtime, improve access times, and ensure fast, efficient data retrieval. Capacity Planning & Upgrades: Monitor storage utilization, plan for future storage requirements, and recommend/implement upgrades as necessary to accommodate growing data needs. Skills & Qualifications: Proven expertise in IBM and NetApp storage systems and related technologies. Experience with Brocade SAN switches and SAN switch troubleshooting. Strong understanding of LUN management and NAS systems. Excellent problem-solving skills for storage performance and troubleshooting. Ability to plan, manage, and optimize storage infrastructure effectively. This position requires a detail-oriented professional with a solid foundation in storage technologies and a proactive approach to maintaining and optimizing storage environments.

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3.0 - 6.0 years

5 - 8 Lacs

Bengaluru

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First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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4.0 - 6.0 years

5 - 9 Lacs

Hyderabad

Work from Office

We are urgently hiring Storage and Backup engineer with 4 to 5 years of experience in managing multi-vendor large scale Storage and Backup systems. Proficiency in storage technologies include NetApp, Dell, Pure and Backup systems include Cohesity and Networker. Location : Hyderabad Exp : 4-6 yrs Responsibilities: Provides T1/T2 support to the storage and backup technologies infrastructure. 24/7-hour on call participation Monitor and troubleshoot service availability, capacity, and reliability. Efficiently handle performance issues on storage and backup systems Monitoring Backup systems for backup/restore failures and resolution on daily basis. Involvement in P1/P2 incidents and collaborate with multiple teams for resolution. Addressing Tickets (incidents and requests) in ServiceNow Excellent written and verbal communication skills Ability to adapt quickly to changing environments and or technologies. Skilled in generating custom reports/dashboards and Knowledgebase documentation. Working with various vendors

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8.0 - 12.0 years

35 - 55 Lacs

Bengaluru

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Job Summary In the role of a Technical Program Manager, you will strategize, motivate, guide, and oversee quality within the Customer Support Organization. This position offers the chance to shape technical solutions and make impactful decisions. You must possess the ability to inspire and assist others in addressing business challenges while delivering effective solutions. The role necessitates a distinct combination of business insight and technical expertise to effectively engage and propel projects forward. Job Requirements • Responsible for strategizing and overseeing programs to achieve service delivery, quality, and cost objectives. • Familiarity with NetApp or similar storage solutions is advantageous. • Exceptional communication capabilities to engage with various technical teams. • Proven ability to collaborate effectively within a team setting to accomplish challenging goals and adhere to established feature and metric requirements. • Background in enhancing product quality through improvement initiatives. • Proficient in data analysis and adept at solving problems related to case evaluations. • leverage extensive expertise and specialized technical or industry knowledge to address unique and highly complex challenges while considering time and budget. • Exhibit strong leadership and vision in shaping and driving strategic decisions. • Must collaborate effectively with employees ranging from staff to director levels within their function, across various functions, and with external stakeholders. • Operate autonomously, drive results, and establish priorities with minimal oversight. • Show tangible results through leadership and the ability to influence multiple individuals and groups. • Clearly delineate and convey the project's scope, ensuring that milestones and objectives are successfully achieved. • Steer technical teams in anticipatory risk management regarding quality, encompassing remediation strategies and effective communication with customers. • Organize and oversee quality reviews and discussions with customers, collaborating with cross-functional teams such as Support technical leadership, Engineering, and field teams. • Keep management apprised of significant issues and changes that could affect anticipated business outcomes. • Ensure that projects adhere to company protocols while also proposing enhancements where necessary. Education Generally necessitates a minimum of 8 years of relevant experience alongside a Bachelor's degree; alternatively, 4 years of experience may suffice. A minimum of 8 years of experience as a technical program manager, quality engineer, and/or in product support is required. Proven competency in successfully managing multiple projects of moderate complexity is essential. Possession of a PMP certifi cation or an equivalent credential is highly advantageous.

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4.0 - 9.0 years

8 - 12 Lacs

Pune

Work from Office

Should have good understanding of infrastructure management processes; good understanding of ITIL process framework. Provides 3rd level technical support on NAS & SAN Storage related issues. Installation and configuring the NetApp Clusters Creation of Aggregates, volumes and mapping of LUNs to Windows & UNIX hosts Creating the SVMs, segregating the SVMs between NAS and SAN storage Choose the right RAID level for high performance and high availability on NetApp Filers. Setting up CIFS Shares, NFS Mounts, Quotas, Groups and Permissions on NetApp NAS. Configuring and troubleshooting issues with Storage arrays (EMC ISILON/VMAX AFA/VNX/Unity AFA/Pure AFA/ECS/Celerra/Centera and SAN switches in SAN environment) VNX/VMAX/Pure software / hardware maintenance and firmware upgrades Isilon Snapshot IQ/SyncIQ setup and configuration Isilon NFS Creation / Quota Creation /SMB Shares Creation

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