Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with cross-functional teams to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will play a crucial role in ensuring seamless operations and client satisfaction. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional French language support to clients. Deliver top-notch service desk voice support to address client queries effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Excellent communication skills to interact with clients effectively. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Role & responsibilities Storage Administrator Core knowledge of Isilon Administration & troubleshooting. Core understanding of Isilon Network configuration. Excellent working knowledge in multiple File share solutions and able to identify the best solution. Core knowledge of Isilon architecture & troubleshooting skills. Strong knowledge on SMB & NTFS permission management Should be able to handle large scale migration projects. Proficient with ONEFS version features, maintenance, patching and Upgrades. Strong knowledge in configuration, troubleshoot & management of SYNCIQ policies & Snapshot management. Knowledge on DDN storage & Core knowledge of Luster file system. Knowledge of NAS backup & recovery tools (snapvault/snapmirror/snaprestore).

About The Role Backup JD for Veritas NetBackup, NetApp, DELL PPDM & Data Domain Installs, Manage, Configure, Administer, maintains, and supports of Veritas NetBackup Master & Media servers & Appliances, NetApp, DELL PPDM & Data Domain Perform backup environment system tuning including monitoring, troubleshooting and optimizing performance. Perform daily routine maintenance Provide Technical Support on Backup Software, Monitor backup job schedule and performance. Support Backup and Recovery software platforms. Support service provisioning activities, includingService starts, stops, suspends, etc. Perform customer initiated Restore requests. Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation on Windows, Linux and UNIX platforms. Identify potential solution(s) to issues and determine any risk Plan for maintenance and updates As a Backup Admin you will Monitor and manage backup capacity Should be strong in Netbackup along with DD and other storage boxes Should have experience in Build and configure of Netbackup Master/Media servers, NetApp, PPDM & Data Domain and its components. Knowledge on Backup and Restore for physical servers, VM's, database for Netbackup, NetApp, PPDM & Data Domain Should have thorough knowledge on restore procedure of various types including File system, database, VMs, Bare metal etc. Diaster Recovery, restoration of NetBackup, NetApp & PPDM environment SLP and lifecycle policies in Netbackup Restore test and validations using Netbackup, NetApp & PPDM Automation, scripting knowledge will be added advantage. Troubleshooting of Problems/Issues in Netbackup, NetApp & PPDM backup and restore jobs. Primary Skills Veritas NetBackup Netbackup Administration NetApp Netapp Storage Administration DELL PPDM Data Domain

Overview of Storage Admin: Experience: 4-10 years of experience As a Storage Engineer, you will be responsible for designing, implementing, managing, and maintaining storage solutions to ensure optimal performance, availability, and scalability of our organization's data storage infrastructure. You will collaborate with cross-functional teams to assess requirements, architect storage solutions, and troubleshoot storage-related issues. Additionally, you will stay updated with emerging storage technologies and industry best practices to continually enhance the organization's storage capabilities. Roles & Responsibilities: 1. Design, implement, and manage enterprise storage solutions based on business requirements and industry best practices. 2. Deploy and configure storage hardware, including storage area networks (SANs), network- attached storage (NAS), and direct-attached storage (DAS) systems. 3. Develop and maintain storage policies, procedures, and documentation to ensure efficient storage management and data protection. 4. Monitor storage performance and capacity utilization, and proactively address any issues to maintain optimal storage performance and availability. 5. Collaborate with cross-functional teams to assess storage requirements and provide recommendations for storage infrastructure improvements. 6. Implement and manage data replication, backup, and disaster recovery solutions to ensure data integrity and availability. 7. Perform routine maintenance tasks, such as firmware upgrades, patch management, and storage system configuration changes. 8. Troubleshoot storage-related issues and work with vendors for problem resolution and hardware replacement if necessary. 9. Participate in capacity planning activities to forecast future storage requirements and ensure scalability of storage infrastructure. 10. Stay updated with emerging storage technologies, trends, and best practices, and evaluate their potential impact on the organization's storage environment. Requirements: 1. Proven experience as a storage engineer or a similar role in designing, implementing, and managing enterprise storage solutions. 2. In-depth knowledge of storage technologies, including SAN, NAS, DAS, RAID, and file systems (e.g., NFS, SMB). 3. Hands-on experience with storage hardware from leading vendors (e.g., Hitachi, Dell EMC, NetApp, HPE, IBM). 4. Proficiency in storage management tools and protocols, such as Fibre Channel, iSCSI, NFS, CIFS/SMB, and SCSI. 5. Strong understanding of data replication, backup, and disaster recovery concepts and methodologies. 6. Experience with virtualization technologies (e.g., VMware, Hyper-V) and their integration with storage systems. 7. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex storage issues. 8. Effective communication and collaboration skills, with the ability to work in a cross- functional team environment. Professional Attributes: Good communication skills, Leadership skills, team handling skills, team building, analytical skills and good presentation skills, and ability to work independently. Willing to work in 24/7 support rotational shifts. Qualifications and Skills: Any Graduate/Postgraduate

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As a Netapp Network Attached Storage (NAS) Administrator, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge. Utilize exceptional communication skills to maintain world-class systems and ensure smooth functioning of systems or applications. Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Experience in Netapp Network Attached Storage (NAS) Administration. Good To Have Skills:Experience in Cloud Tech Support and Application Support. Strong understanding of system or application architecture and design. Experience in troubleshooting and resolving complex technical issues. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 6-8 years of experience in Netapp Network Attached Storage (NAS) Administration. The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. Qualification Graduate

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Hitachi Data Systems (HDS) Minimum 5 year(s) of experience is required Educational Qualification : Graduate Title:Storage L3 SME Primary skill:Hitachi, 3PAR ,NetAppKey responsibilities: Minimum of 6 years of hands-on experience in designing, implementing, and supporting NetApp, Hitachi, and 3PAR storage solutions in enterprise environments. Expert-level knowledge of storage concepts, technologies, and protocols (NAS, SAN, FC, iSCSI, NFS, CIFS). Proficiency in storage virtualization, data replication, snapshot technologies, and disaster recovery solutions. Strong troubleshooting skills with the ability to analyze complex storage-related issues and identify root causes.Professional Attributes:We are seeking a highly skilled Senior Network Storage Engineer (Level 3) proficient in NetApp, Hitachi, and 3PAR technologies to join our dynamic team. The ideal candidate will possess extensive experience in designing, implementing, and supporting enterprise-level storage solutions. Qualifications Graduate

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Gratuate Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues and designing effective solutions based on your deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Ensure the smooth functioning of systems or applications, using exceptional communication skills to keep world-class systems running. Collaborate with cross-functional teams to resolve complex issues and ensure client satisfaction. Professional & Technical Skills: Must To Have Skills:Deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Good To Have Skills:Experience with other storage technologies such as SAN, DAS, and cloud storage. Strong understanding of storage protocols such as NFS, CIFS, iSCSI, and FCP. Experience with storage management tools such as OnCommand System Manager and NetApp Management Console. Solid grasp of networking concepts such as TCP/IP, DNS, DHCP, and VLANs. Additional Information: The candidate should have a minimum of 3 years of experience in Netapp Network Attached Storage (NAS) Administration. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering effective solutions. This position is based at our Bengaluru office. Qualifications Gratuate

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement effective troubleshooting strategies. Analyze and resolve issues promptly. Maintain operational stability. Professional & Technical Skills: Must To Have Skills:Proficiency in Netapp Storage Area Network (SAN) Administration. Strong understanding of storage area network concepts. Experience in resolving incidents and problems related to SAN administration. Knowledge of creating and implementing Requests for Change (RFC). Hands-on experience in updating knowledge base articles. Good To Have Skills:Experience with IT service management tools. Additional Information: The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Storage Ops About The Role :As Storage operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and provide timely support to resolve any issues that may arise. Your role will involve collaborating with various teams and stakeholders to ensure efficient operations and delivery. You will also contribute to the improvement of processes and systems to enhance overall performance and reliability.. Key Responsibility Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of production systems and services. Provide timely support to resolve any operational issues. Collaborate with various teams and stakeholders to ensure efficient operations and delivery. Contribute to the improvement of processes and systems to enhance overall performance and reliability. Manage delivery for production systems based on operational requirements and service agreement. Technical Experience: Professional & Technical Skills:-Must To Have Skills:Proficiency in various storage technologies & Products like Nasuni, NetAPP, Isilon AWS/Azure Native Storage Experience with system administration and troubleshooting. Good To Have Skills:Experience with cloud platforms such as Azure or AWS.Professional Experience: Good verbal and written communication skills to connect with customers at varying levels of the organization -Ability to operate independently and make decisions with little direct supervision -Flexible to work in 24/7 shift. Comfort with collaboration, open communication and reaching across functional borders. Intermediate in presentation and MS PowerPoint skills Educational Qualification:Bachelor's degree (or geography equivalent)– Business or technology preferred Additional Information (if any) Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technology solutions Conduct regular system audits Train team members on new technologies Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration Strong troubleshooting skills Experience in hardware/software support Knowledge of server and network areas Familiarity with software solutions/vendors/brands SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 5 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Stay updated on emerging technologies and industry trends. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Storage Area Networks (SAN) Architecture and Design. Strong understanding of network protocols and configurations. Experience in server hardware and software troubleshooting. Knowledge of virtualization technologies like VMware or Hyper-V. Hands-on experience with storage management tools like EMC or NetApp. Additional Information: The candidate should have a minimum of 3 years of experience in Storage Area Networks (SAN) Architecture and Design. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. You will implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement hardware/software support for systems and software products. Troubleshoot basic and intermediate level technical issues. Provide ongoing technical maintenance for production and development systems. Collaborate with team members to address technical challenges. Assist in the implementation of technology solutions across server and network areas. Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration. Strong understanding of system integration processes. Experience in troubleshooting hardware and software issues. Knowledge of operating system-level technology implementation. Familiarity with various software solutions/vendors/brands. SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 3 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Description MS - Transition Responsibilities Systems Management Storage Management - File and Block (PowerMax, PowerStore, PowerScale, NetApp) VMware Management and Maintenance Horizon Management and Maintenance Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills VMware;Raima Database Manager;DELL Technologies PowerFlex;Dell EMC VxRail Languages RequiredENGLISH Role Rarity To Be Defined

Job Summary Join NetApp as a Product Configuration Manager (PCM), CPQ Configuration Specialist, and play a crucial role in bridging the gap between Business and IT teams. We are seeking a Product Owner with a strong understanding of SDLC Agile principles and the ability to work effectively to standardize and simplify our products and processes. Your expertise will be instrumental in driving the end-to-end implementation of CPQ global design, while providing mentorship and guidance to internal, cross-functional, and external stakeholders. Job Requirements Lead the creation, evolution, and execution of NetApps product introduction and enhancement process. Design and develop solutions, including architecture, roadmaps, and prototypes for CPQ projects and New Product Introduction. Identify opportunities to standardize processes and offerings, improving efficiency and streamlining operations. Conduct architecture reviews to ensure alignment with business requirements and scalability. Act as a liaison between technical, functional, business function, integration teams to drive CPQ solution design and implementation. Provide mentorship and supervision to developers and stakeholders. Collaborate with solution operations team(s) to ensure successful implementations. Align with enterprise-wide Agile teams and adhere to SDLC Agile principles. Possess deep knowledge of Configure Price Quote (CPQ) and Quote to Invoicing processes. Familiarity with leading CPQ and billing systems such as Salesforce, Oracle, Zuora, etc. Demonstrate excellent verbal and written communication, presentation, customer service, business, and negotiation skills. Build strong working relationships across all levels of the organization. Education Preferred 5-8 years of relevant experience. Bachelor s degree in arts or science (or equivalent experience). Experience with Oracle Cloud CPQ is a plus.

Role & responsibilities Experience with server hardware and system administration. Strong experience with Nutanix HCI (AHV, Prism, Nutanix Storage). Experience in troubleshooting and supporting virtualization technologies (VMware, Hyper-V). Extensive experience with VMware vSphere, vCenter, vSAN, and NSX. Troubleshooting and resolving complex VMware-related issues (networking, storage integration). Hands-on experience with Veeam Backup & Replication, Veeam ONE, and related Veeam solutions. Familiarity with storage solutions (NAS, SAN) and Veeam integration. Strong hands-on experience with NetApp ONTAP, FAS, AFF, and Cloud Volumes ONTAP. Knowledge of NetApps data protection solutions (SnapMirror, SnapVault, Snapshots). Expertise in networking, IP protocols, and storage protocols (iSCSI, NFS, CIFS, FC). Experience with NGINX (open source & NGINX Plus) in production environments. Configuring NGINX for SSL/TLS, HTTP/2, WebSockets, and caching solutions. Familiarity with web servers (Apache, NGINX) and application delivery controllers (ADCs). Strong networking concepts (TCP/IP, DNS, HTTP, HTTPS). Extensive Windows Server administration experience (2008, 2012, 2016, 2019, 2022). Proficiency in Active Directory, DNS, DHCP, Group Policy, and other Windows Server components.

Hi, We are having an opening for Senior Manager - Datacenter Domain Specialist in our IT team at Mumbai location. Job Summary : Datacenter Domain Specialist SME is a senior-level expert responsible for the management, optimization, and continuous improvement of all aspects of datacenter operations, including server, storage, backup, infrastructure, and disaster recovery (DR). This role involves overseeing the technical operations of datacenter environments, project management of datacenter initiatives, ensuring compliance with internal and external standards, and managing vendor relationships. The Datacenter Domain Lead will act as a subject matter expert, providing strategic direction, ensuring operational efficiency, and supporting audits and compliance initiatives for datacenter operations. Areas Of Responsibility : Datacenter Operations Management: Lead day-to-day operations of global datacenters, ensuring all systems are running optimally, including servers, storage, backup, and associated infrastructure. Oversee the capacity planning, performance monitoring, and resource allocation to meet current and future business requirements. Manage operational procedures for incident response, disaster recovery (DR), and business continuity planning (BCP). Ensure that the datacenter environment is reliable, secure, and aligned with business objectives. Datacenter Infrastructure & Technology Management: Lead the architecture, design, and implementation of datacenter systems, ensuring high availability, fault tolerance, scalability, and security. Oversee and manage technologies such as servers (physical and virtual), storage systems (SAN, NAS, DAS), networking, and backup systems, including cloud and hybrid environments. Continuously assess, optimize, and manage the lifecycle of IT infrastructure, including hardware, software, and firmware updates/upgrades. Develop and enforce best practices for server management, virtualization, and storage. Project Management: Lead and manage large-scale datacenter projects, such as infrastructure upgrades, migration initiatives, and cloud adoption strategies, from inception to completion. Develop project plans, budgets, timelines, and resource allocation, ensuring that projects are delivered on time, within scope, and on budget. Coordinate with cross-functional teams to ensure alignment on project deliverables, risk management, and change control processes. Ensure the timely and accurate reporting of project status, issues, and risks to stakeholders. Backup and Disaster Recovery Management: Oversee the design, implementation, and testing of backup and disaster recovery strategies, ensuring that recovery objectives (RPO/RTO) are met. Design and implement efficient, scalable backup and recovery solutions for enterprise data, ensuring business continuity and disaster recovery (DR). Create and enforce backup strategies to ensure timely, accurate backups of critical systems, applications, and data. Develop and manage backup schedules and strategies for on-premise, cloud, and hybrid environments. Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages. Maintain comprehensive documentation of backup and recovery procedures, configurations, and policies. Produce regular backup performance reports and recommend improvements to senior management. Create and maintain internal documentation for DR testing, incident responses, and compliance audits. Work with internal teams and vendors to develop, refine, and execute incident response and business continuity strategies. Regularly assess the storage capacity and performance of backup systems, ensuring scalability as data volumes grow. Perform regular optimization of backup processes to reduce backup windows, improve efficiency, and enhance overall backup performance. Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date. Compliance & Audit: Ensure compliance with regulatory, industry, and company-specific standards (e.g., GDPR, HIPAA, SOX, ISO 27001). Assist in preparing for and supporting internal and external audits, ensuring that the datacenter environment adheres to required compliance standards. Review and ensure that all datacenter operations meet security, risk, and privacy requirements, including data encryption, access controls, and disaster recovery protocols. Act as a key point of contact during audits, liaising with auditors and business units to ensure that evidence is provided and that audit recommendations are acted upon. Vendor Management: Lead vendor selection, contract negotiation, and performance management for datacenter-related services, including hardware procurement, storage, backup, and cloud service providers. Maintain strong relationships with third-party vendors, ensuring they meet service level agreements (SLAs), resolve issues promptly, and deliver according to agreed timelines. Oversee vendor risk assessments and work closely with procurement and legal teams to ensure compliance with corporate policies. Manage vendor escalations and dispute resolution, ensuring minimal disruption to operations. Strategic Planning and Budget Management: Lead the budgeting process for datacenter operations, ensuring cost-efficient resource allocation and capital expenditures. Provide strategic insights and recommendations for optimizing data center operations, enhancing efficiency, and reducing costs. Ensure that the datacenter infrastructure is aligned with business objectives and future scalability needs. Collaborate with finance, procurement, and senior leadership to align on budgeting, financial planning, and cost-saving initiatives. Process and Procedure Development: Develop, document, and enforce operational processes and procedures for all aspects of datacenter management (e.g., change management, incident management, patch management). Standardize best practices for datacenter operations, including system configuration, deployment, monitoring, and maintenance. Drive continuous process improvement, leveraging automation and tools to streamline operations, enhance productivity, and reduce manual intervention. Team Leadership and Collaboration: Lead a team of IT professionals responsible for datacenter management, including server administrators, storage engineers, and network specialists. Foster a collaborative and high-performance work culture, mentoring team members and ensuring skills development through training programs and certifications. Work with internal teams (e.g., IT Security, Cloud, Networking) to ensure alignment and integration of datacenter strategies with overall IT strategies. Provide leadership and guidance during major incidents, outages, or DR events, ensuring the teams effective response and recovery. Continuous Improvement and Innovation: Stay up to date on the latest trends in datacenter technologies, storage solutions, backup strategies, and disaster recovery. Evaluate new tools, technologies, and solutions to improve datacenter efficiency, performance, and cost-effectiveness. Propose and implement innovative solutions to drive operational excellence and scalability. Educational Qualification: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Specific Certification : VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA). ITIL v3 or ITIL 4 certification (Service Management). Certified Data Center Professional (CDCP), Certified Data Center Management Professional (CDCMP), or Certified Data Center Expert (CDCE). Project Management Professional (PMP), Prince2 or equivalent certifications. Either of EMC and NetApp, AND preferred at least one of HP storage, EMC Networker, Symantec NetBackup, CommVault, Cloud backup solution. Advance Excel, Microsoft Word, and PowerPoint 2013, MS Project, MS Visio Skills : Technical Skills: Storage Technologies: Expertise in EMC, NetApp, HP Storage etc. Storage Infrastructure Management: Experience in SAN design, LUN masking, zoning, fiber channel switches (Cisco, Dell, HP, Brocade), and storage capacity planning. Datacenter & Infrastructure: Strong knowledge of SAN, NAS, server architecture, and network. Cloud Solutions: Proficient in AWS, Azure, and hybrid datacenter environments. Backup & Disaster Recovery: Expertise in backup technologies (e.g., CommVault, Veeam, NetBackup, Veritas, IBM Tivoli, Cloud Backup Solutions) and disaster recovery solutions. Project Management & Leadership: Solution Architecture: Skilled in designing IT solutions and backup strategies. Leadership: Strong leadership and team management skills, including managing cross-functional teams and large-scale projects. Certifications: Prince2 Practitioner , PMP Trained , ITIL V3 Certified (Service Operations, Service Transitioning) Vendor Management: Expertise in managing vendors, negotiating contracts, and maintaining positive stakeholder relationships. Project Planning & Execution: Proficient in budgeting, forecasting, and creating cost models for IT infrastructure. Operational & Analytical Skills: ITIL & ITSM Frameworks: Experience in ITIL processes for service management and operational efficiency. Troubleshooting & Performance Optimization: Strong troubleshooting skills for SAN performance, storage issues, and network connectivity. Capacity Planning & Monitoring: Skilled in monitoring, reporting, and analysing storage systems for optimal performance and capacity utilization. Problem-Solving & Critical Decision-Making: Strong analytical skills to identify issues, provide solutions, and make critical decisions in high-pressure environments. Communication & Documentation: Stakeholder Engagement: Exceptional communication skills for interacting with stakeholders and vendors. Documentation: Proficient in preparing reports, dashboards, and detailed documentation for management and audits. Interpersonal Skills: Ability to work effectively in multicultural and cross-functional teams. Additional Skills: Operating Systems: Knowledge of Windows, Linux, Unix. Monitoring Tools: Hands-on experience with monitoring tools and management platforms. MS Office Proficiency: Advanced skills in Excel, MS Word, PowerPoint, MS Project, MS Visio. Continuous Improvement: Strategic thinker with a focus on operational excellence and process improvements. Experience : 12+

We're #Hiring! Job Title: Storage Admin Location: Gujarat (Gandhinagar) Notice period - Immediate Joiner Key Responsibilities: Manage and maintain SAN, NAS, and cloud storage solutions. Monitor storage performance, capacity, and scalability. Implement backup and disaster recovery strategies. Collaborate with IT teams to design storage solutions. Troubleshoot and resolve storage-related issues. Evaluate new storage technologies for implementation. Provide technical guidance and mentorship to junior staff. Create and maintain storage infrastructure documentation. Key Skills & Experience: Hands-on experience with NetApp, Hitachi, 3PAR, Brocade Switches, IBM, HP Storage. Strong knowledge of SAN, NAS, and cloud storage solutions. Experience with VMware and backup solutions (e.g., Veeam). Excellent troubleshooting, problem-solving, and communication skills. Relevant certifications (EMC Proven Professional, NetApp Certified Data Administrator) are a plus. Qualifications: BE/BTech with 10+ years of experience in storage management. OEM certification in storage solutions (e.g., NetApp, Hitachi, HP). Experience with SAN switches (Brocade) is required. How to Apply: If you are passionate about creating innovative solutions and want to be part of a dynamic team, please send your resume and portfolio to nilesh.j@kksoftwareassociates.com.

Job Overview: 10+ years of experience in designing and implementing scalable, secure, and efficient network and storage solutions for large-scale software development projects. Deep technical expertise in network architecture, data storage technologies, and a strong understanding of government standards and compliance requirements. Responsibilities: Network Architecture Design: Design, implement, and maintain highly available and secure network architectures. Ensure network solutions meet performance, scalability, and security requirements. Optimize network infrastructure to support large-scale software applications and services. Storage Solutions Development: Architect and deploy scalable and resilient storage solutions (SAN, NAS, Object Storage). Design data storage strategies to meet high availability, disaster recovery, and backup requirements. Implement data lifecycle management practices to ensure data integrity and compliance. Infrastructure Integration: Integrate network and storage solutions with cloud environments (AWS, Azure, GCP). Ensure seamless integration of on-premises and cloud infrastructure. Collaborate with cloud architects to optimize hybrid cloud environments. Security and Compliance: Design and implement security measures for network and storage systems in line with government standards (NIST, ISO, GDPR). Conduct regular security assessments and audits. Ensure compliance with all relevant regulations and data protection laws. Performance Optimization: Analyze and optimize network and storage performance to meet project requirements. Implement monitoring solutions to ensure continuous performance improvement. Conduct capacity planning and scalability assessments. Collaboration and Support: Work closely with software development and IT operations teams to support project requirements. Provide technical guidance and support for network and storage-related issues. Mentor junior engineers and promote knowledge sharing within the team. Documentation and Reporting: Develop comprehensive documentation for network and storage architectures. Prepare reports on system performance, security, and compliance. Maintain up-to-date records of network and storage configurations. Vendor Management: Evaluate and manage relationships with network and storage vendors. Ensure that vendor solutions meet technical and compliance requirements. Oversee procurement and implementation of vendor solutions. Qualifications: Mandatory Minimum CCNA, CCNP certified. CCIE will be an advantage. Relevant certifications such as VMware VCP, AWS Certified Solutions Architect, or equivalent are a plus. Expertise in network technologies (e.g., routers, switches, firewalls, VPNs). Proficiency in storage technologies (e.g., SAN, NAS, SSDs, RAID). Strong knowledge of cloud platforms (AWS, Azure, GCP). Good to have Familiarity with data protection and security standards. Experience with network monitoring and management tools Key Technologies Knowledge Networking: Cisco, Juniper, F5, Palo Alto Storage: NetApp, EMC, HPE 3PAR, AWS S3, Azure Blob Storage Cloud: AWS, Azure, Google Cloud Platform Security: VPN, Firewalls, Encryption, Access Control Tools: Nagios, SolarWinds, Splunk, Prometheus.

TIS LABS PRIVATE LIMITED is looking for Server Hardware Engineer to join our dynamic team and embark on a rewarding career journey Design, develop, test, and debug hardware components and products Analyze and interpret data from test and simulation to identify opportunities to improve the performance and functionality of hardware products Collaborate with cross-functional teams to develop product specifications, schematics, and other documentation Lead the hardware integration and verification process Work closely with suppliers and vendors to evaluate and select materials and components for use in hardware products Develop and maintain documentation related to product design, testing, and production Troubleshoot issues related to hardware products and develop solutions to ensure optimal product performance Strong knowledge of hardware design principles and practices Strong communication and problem-solving skills

storage and backup Engineer Skills-Python,Linux,SAN,NAS,NETAPP.

Job Overview: 10+ years of experience in designing and implementing scalable, secure, and efficient network and storage solutions for large-scale software development projects. Deep technical expertise in network architecture, data storage technologies, and a strong understanding of government standards and compliance requirements. Responsibilities: Network Architecture Design: Design, implement, and maintain highly available and secure network architectures. Ensure network solutions meet performance, scalability, and security requirements. Optimize network infrastructure to support large-scale software applications and services. Storage Solutions Development: Architect and deploy scalable and resilient storage solutions (SAN, NAS, Object Storage). Design data storage strategies to meet high availability, disaster recovery, and backup requirements. Implement data lifecycle management practices to ensure data integrity and compliance. Infrastructure Integration: Integrate network and storage solutions with cloud environments (AWS, Azure, GCP). Ensure seamless integration of on-premises and cloud infrastructure. Collaborate with cloud architects to optimize hybrid cloud environments. Security and Compliance: Design and implement security measures for network and storage systems in line with government standards (NIST, ISO, GDPR). Conduct regular security assessments and audits. Ensure compliance with all relevant regulations and data protection laws. Performance Optimization: Analyze and optimize network and storage performance to meet project requirements. Implement monitoring solutions to ensure continuous performance improvement. Conduct capacity planning and scalability assessments. Collaboration and Support: Work closely with software development and IT operations teams to support project requirements. Provide technical guidance and support for network and storage-related issues. Mentor junior engineers and promote knowledge sharing within the team. Documentation and Reporting: Develop comprehensive documentation for network and storage architectures. Prepare reports on system performance, security, and compliance. Maintain up-to-date records of network and storage configurations. Vendor Management: Evaluate and manage relationships with network and storage vendors. Ensure that vendor solutions meet technical and compliance requirements. Oversee procurement and implementation of vendor solutions. Qualifications: Mandatory Minimum CCNA, CCNP certified. CCIE will be an advantage. Relevant certifications such as VMware VCP, AWS Certified Solutions Architect, or equivalent are a plus. Expertise in network technologies (e.g., routers, switches, firewalls, VPNs). Proficiency in storage technologies (e.g., SAN, NAS, SSDs, RAID). Strong knowledge of cloud platforms (AWS, Azure, GCP). Good to have Familiarity with data protection and security standards. Experience with network monitoring and management tools Key Technologies Knowledge Networking: Cisco, Juniper, F5, Palo Alto Storage: NetApp, EMC, HPE 3PAR, AWS S3, Azure Blob Storage Cloud: AWS, Azure, Google Cloud Platform Security: VPN, Firewalls, Encryption, Access Control Tools: Nagios, SolarWinds, Splunk, Prometheus

Job Summary: We are looking for a Storage Architect with over 12 years of experience in storage solutions . Your main tasks will include designing and architecting storage systems, particularly focusing on Hitachi and NetApp technologies . Youll handle end-to-end planning, create Statements of Work (SOW) , and manage the Bill of Materials (BOM) for financial planning. You’ll also oversee hardware purchases and ensure smooth implementation of storage solutions, including Block, NAS, and Backup systems . Additionally, you’ll manage Profit & Loss (P&L) , bill clients, and work closely with implementation engineers. This role involves frequent travel to support global operations and client needs. Strong communication skills is essential. Key Responsibilities: Lead large, complex customer engagements, ensuring the technical success of Global Delivery Services. Design and implement innovative solutions for Hitachi Vantara customers as defined in Statements of Work (SOW). Create detailed technical designs from high-level solution designs, analysing customer environments and requirements. Provide advanced subject matter expertise to troubleshoot and resolve operational, connectivity, and network issues. Collaborate with Service Delivery Managers (SDMs) and Project Managers (PMs) to make strategic decisions that drive customer value and effectiveness. Support the implementation and integration of SAN/NAS storage solutions into customer environments. Develop and maintain IT policies, procedures, and practices using the ITIL framework to optimize storage infrastructure management. Mentor and coach junior consultants, providing technical guidance and training to local teams and third-party partners. Contribute to monthly governance meetings and reports, ensuring clear communication of project status and progress. Identify and propose continuous improvement initiatives to enhance efficiency, effectiveness, and customer success. Travel as required to support global customer engagements and project delivery. Key Activities: Perform hands-on delivery of Storage, Compute, Data Protection, and other technical activities autonomously. Write detailed process documents, work instructions, and run books for knowledge sharing and operational efficiency. Assist in creating and maintaining innovative delivery collateral to improve service offerings. Strengthen customer relationships by supporting SDMs and PMs in delivering exceptional service. Qualifications: 12 years of experience in Storage Solutioning, Design, especially in Hitachi and NetApp storage. Strong understanding of ITIL processes and their practical application. Proven ability to lead complex projects, troubleshoot technical issues, and manage escalations.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities:- Should have sound experience in providing L2 support for Storage Management and support on Pure/NetApp SAN Storage and performed Storage SAN Migration. Design and implement Pure Storage systems including installation, configuration, software upgrades, and storage provisioning. Alert and resolve any performance issues and notify end-users. Configure Replication for Disaster Recovery using Pure Protection Group Creation Recovery point and Snapvault/SnapMirror. Plan and implement best practices for SAN solutions. Create and update documentation for storage procedures. Troubleshooting Critical Storage issue related to Pure and NetApp. Provide architecture recommendations. Planning and Execution of Storage based Migration. SAN allocation/deallocation of Block Storage Technical Experience: Should have sound experience in Pure storage and NetApp Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone. Good knowledge on SAN Storage like ISCSI and FCP protocols. Experience with Brocade and Cisco SAN Switches. Experience on Storage Pools, Tiering, LUN masking and zoning. Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications. Should have knowledge about the ITIL framework. Azure Cloud certifications will be an added advantage.Professional Attributes: Strong written and verbal communication skills, interpersonal skills. Strong time management skills, problem solving and analytical skills. Supervise the team. Perform team management roles Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Gratuate Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues and designing effective solutions based on your deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Ensure the smooth functioning of systems or applications, using exceptional communication skills to keep world-class systems running. Collaborate with cross-functional teams to resolve complex issues and ensure client satisfaction. Professional & Technical Skills: Must To Have Skills:Deep product knowledge of Netapp Network Attached Storage (NAS) Administration. Good To Have Skills:Experience with other storage technologies such as SAN, DAS, and cloud storage. Strong understanding of storage protocols such as NFS, CIFS, iSCSI, and FCP. Experience with storage management tools such as OnCommand System Manager and NetApp Management Console. Solid grasp of networking concepts such as TCP/IP, DNS, DHCP, and VLANs. Additional Information: The candidate should have a minimum of 3 years of experience in Netapp Network Attached Storage (NAS) Administration. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering effective solutions. This position is based at our Bengaluru office. Qualification Gratuate