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.NET l2 Support

4 - 9 years

10 - 17 Lacs

Greater Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

.Net Core LDCS l2 Support

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Description - L2 support engineer Support and Maintenance Responsibilities: ? Monitoring Support queues (Email / Service Now / ITSM) and acknowledge ? Bug/defect fixes and troubleshooting the problem in code ? Prioritize and resolve issues /tickets in the Maestro LDCS application ? Provide workaround and fixes to bugs in the Application, package and distribute based on guidelines ? Conduct Unit Test, Integration Tests and Regression Tests ? Provide support for UAT ? Good communication Skills ? Ability to work with minimum supervision ? Proactive in monitoring and resolving issues ? Flexible and responsive approach to work ? Ability to achieve deadlines ? Should be able to liaise with other teams like infrastructure team, UAT team, support team etc. ? Should be able to escalate issues to the project manager ? Strong customer focus ? Take ownership of assigned work from start to end Exps - 4yrs to 12yrs Location - Greater Noida Notice Period - Immediate to 30Days

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