Opening For AR Caller- negative balance /claim refund Medusind

1.0 - 6.0 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Role & responsibilities 1. Review insured patient accounts and validates all co-pays and deductibles are accurate 2. Maintain records of contacts and attempted contacts with delinquent account patients as well as records of any payments collected from the patients 3. Submit monthly reports on the status of unpaid accounts and any repayment progress 4. Provide customer service regarding collection issues, process patient refunds, process and review account adjustments, resolve payment discrepancies and short payments 5. Submit monthly refund reconciliation reports to ensure all patient/insurance accounts are accurate 6. Process unapplied balances on patients account; 7. Explain the breakdown of the balance owed by reviewing the EOB/ERA received from the patients insurance 8. Should possess strong skills set in AR scenarios with over 2 years of experience. 9. Should able to differentiate between Refunds and Adjustment 10. Should have strong knowledge in MS WORD/ PDF/ EXCEL . 11. Good in voice calls and probing the required questions with payers for refunding. Working days - 5 days working shift timing - 5.30 PM to 2.30 AM

Posted 1 month ago

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