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1.0 - 6.0 years
5 - 9 Lacs
Jaipur, Bengaluru
Hybrid
Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we’ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 month ago
0.0 - 5.0 years
2 - 7 Lacs
Hyderabad
Work from Office
Bharat Financial Inclusion is looking for Teller to join our dynamic team and embark on a rewarding career journeyCustomer Interaction: Greet customers, assist with their banking needs, and provide exceptional customer service.Inquiries: Respond to customer inquiries, address concerns, and provide information on banking products and services.Cash Handling:Cash Transactions: Process various cash transactions, including deposits, withdrawals, and check cashing.Currency Exchange: Handle foreign currency exchange and provide accurate exchange rates.Banking Transactions:Account Management: Assist customers with account-related tasks, such as balance inquiries, account transfers, and statement requests.Security:Security Measures: Adhere to security and compliance procedures, including verifying customer identification and detecting counterfeit currency.Records and Documentation:Documentation: Maintain accurate records of daily transactions and reconcile cash drawer at the end of each shift
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Noida, Ghaziabad, Faridabad
Work from Office
Profile. Working for Bank to deal with Bank customers. Providing solution of problems promoting.Bank products No Targets. Candidate must have good communication skills and good knowledge of excel. Fix sallary sitting job/ + huge incentives....
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Ulhasnagar
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Pimpri-Chinchwad
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Madurai
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Coimbatore
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Thane
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Chennai
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Pune
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Mumbai
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
1.0 - 5.0 years
1 - 6 Lacs
Mumbai Suburban
Work from Office
Role & responsibilities Experience in ATM/CARD INSDUSTRY Having Accounting degree or accounting background qualification Must have knowledge of Reconciliation, settlement and Dispute/Chargeback management Sound knowledge in excel/WORD Complete knowledge of Chargeback process for Visa/ MasterCard/Rupay transactions Knowledge of process flow for IMPS/AEPS/UPI and reconciliation methodology Basic understanding of ATM/BNA/Recycler cash tally Basic knowledge of accounting procedure and entries Preferred candidate profile Should have good verbal and written communication skills Good with Cashtally Able to work independently and good co-ordination within a team Good presentation skills Knowledge of NEFT/RTGS/NACH/ABPS payment cycle and Reconciliation
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Coimbatore
Work from Office
The Opportunity Job Summary: We are seeking a highly skilled and detail-oriented Project Analyst to join our team. The ideal candidate will have a strong aptitude for working with numbers, creating compelling presentations, managing multiple projects simultaneously, driving quality, and achieving results. This role requires excellent analytical skills, attention to detail, and the ability to communicate complex information effectively. Key Responsibilities: Analyze and interpret data to provide actionable insights and recommendations. Create and deliver high-quality presentations to stakeholders, utilizing tools such as PowerPoint and Excel. Manage multiple projects concurrently, ensuring timely completion and adherence to project goals. Maintain a keen eye for detail to ensure accuracy and consistency in all deliverables. Collaborate with cross-functional teams to drive project success and achieve desired outcomes. Monitor project progress and performance, identifying and addressing any issues or risks. Develop and implement strategies to optimize processes and improve efficiency. Ensure high standards of quality in all aspects of project execution and deliverables. Work with leaders and managers in driving results and support with necessary data for timely action and decision Qualifications: Bachelor's degree in Business, Finance, Statistics, or a related field. Proven experience in data analysis, project management, and presentation creation, with a minimum of 5 years' experience in the same field. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with a focus on accuracy and quality. Ability to handle multiple tasks and projects simultaneously. Knowledge of data visualization tools (e.g., Tableau, Power BI). Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Urgent Opening for PR Account Executive - Advertising Agency - Chennai Posted On 02nd Feb 2016 01:05 PM Location Chennai Role / Position PR Account Executive Experience (required) 2 plus years Description Our Client is a leading 360 degree Advertising agency based in Chennai Designation: PR Account Executive Location: Chennai Experience: 2 to 5 yrs : Tracking of news Identifying story opportunities Working on press releases Media relations Making case studies Assist with presentations Compiling dossiers Compiling guardbook Writing pitch notes Desired Skills & Experience: Education Graduate / Post Graduate with Mass Communication / Specialized in PR Skills: Ability to communicate in cohesive and consistent manner Should have good media relationship Ability to sell a story/pitch a story Good presentation and interpersonal skills If interested, please share your updated profile along followings details 1. Current & Expected CTC 2. Notice period (how soon you can join) 3. Available time to meet client Send Resumes to girish.expertiz@gmail.com -->Upload Resume
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Hybrid
Notice Period Immediate #Employment TypeContract SAP GTS Functional5+ Years of Relevant SAP GTS Experience. Hands on experience in implementing at least 1-2 Full cycle SAP implementation project Proven experience in SAP GTS service upgrade projects Understand business requirements, design a feasible technical solution that addresses the current business need but does not impact the ability to upgrade in the future, within the project timelines. Gather application specific project requirements, participate in pre-project launch discussions with architects, and drive detailed application design in SAP applications by leveraging SAP standard solutions wherever possible. Collaborate on project design and facilitate design reviews and discussions, and provide required specifications. Drive superior quality in technical deliverables, reduce or eliminate design or development defects, and ensure a comprehensive System Integration Testing. Strong business process knowledge and association of processes to technical areas in SAP GTS is required.
Posted 1 month ago
3.0 - 8.0 years
1 - 3 Lacs
Mumbai
Work from Office
Role & responsibilities Position - Accounts Executive - Banking Vertical Location - Borivali Experience - 3+ years Qualification - min B com CTC - Up to 3.50 LPA JD - knowledge of payments procedures (NEFT/RTGS, etc), clearings, cheque purchase and collection Salary, vendor payment, inter bank transfer, etc Payment entry, Bank Reconciliation, Vendors reconciliation etc Checking & verification of all the details before payment and numerical accuracy. Basic accounting knowledge & clarity in accounting principles Maintain Petty Cash & recording transactions. Good in excel, mail drafting and communication with site accountants Miscellaneous data and report as and when required by other teams Preferred candidate profile
Posted 1 month ago
2.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
: Job TitleBranch Operations - ERT LocationMumbai, India Role Description The Corporate Bank APAC & Branch Operations Embedded Risk Team is responsible for supporting CB APAC Operations with first line operational risk management across Operations. Current activities include pro-active 1st Line operational risk management, active monitoring of the findings portfolio, pro-active remediation of issues and ensuring adherence to regulatory and DB minimum standards. The Embedded Risk Team performs a critical function and joining the team will provide an opportunity to develop analytical, project management and governance skills and build relationships across Operations, Technology, the Corporate Bank business and 2nd and 3rd Line of Defence functions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Monitoring of the findings portfolio and keep oversight over timely, accurate and complete execution of finding lifecycle events in accordance with the Findings Management methodology to assess the adequacy and effectiveness of internal controls. Partnership with Operations and pro-actively prepare audits to ensure any risks are identified upfront and raised via Self-Identified Issues. Instill a control mind set across the organization, ensuring that control focus is prominent. Proactively question and challenge Operations to identify areas of potential weakness. Establish and maintain strong relationships with Operations teams and its management to build an effective partnership to reduce operational risks across the organization. Train and Promote control cultureFoster control capability and accountability across line Business. Support risk based incident reviews. Coordinate with Line teams to perform Control self assessments / Transaction testing (Risk base appraoch.) Your skills and experience Strong skillset in Governance, Risk Identification and with an exposure to control practices and change Good understanding of front to back processes and applications, ideally in payments and end to end Corporate Bank Operations and Management 2nd Line of Defense or Audit experience preferred Strong analytical skills, high attention to detail, solid organizational and interpersonal skills, and innovative mind-set Ability to remain objective and to independently raise areas of operational risk exposure, while maintaining an effective working relationship with the line and other areas within DB. How well support you
Posted 1 month ago
3.0 - 8.0 years
4 - 5 Lacs
Mumbai
Work from Office
Purpose: The Cash Application & Billing Executive is responsible for processing customer billing, ensuring timely and accurate application of incoming payments, and reconciling discrepancies to maintain clean accounts receivable (AR) ledgers. The role requires attention to detail, strong coordination with internal teams and external customers, and a process-driven approach to support timely collections and reporting. Billing: Generate and post customer invoices as per agreed timelines and customer SOPs. Verify contract terms, pricing, and supporting documents before invoice generation. Coordinate with operations and sales teams for billing inputs or clarifications. Track and share invoice submissions with customers via email or portals. Ensure compliance with statutory requirements (e.g., GST, PO compliance, etc.). Cash Application: Apply customer payments (NEFT, RTGS, cheques) to open invoices in ERP systems. Review remittance advice and bank statements to match payments accurately. Resolve unapplied or unidentified payments in coordination with customers. Escalate and follow up on short payments, chargebacks, or deductions. Assist in month-end and quarter-end closing processes. Reporting & Reconciliation: Maintain and update AR aging reports and cash application trackers. Assist with BRS (Bank Reconciliation Statement) and account reconciliations. Support audit requirements by providing billing and cash application documentation. Highlight and resolve billing and payment discrepancies in a timely manner. Skills & Competencies: 3-8 Years AR Work Experience with good communication skills and Computer knowledge including Proficiency in spreadsheet, word processing & email. Knowledge of basic accounting concepts. Education & Qualifications: Bachelor s degree in commerce, or a related field (preferred).
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Jaipur
Work from Office
Operations Manager - Support Services-Operations Job : 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years’ Experience in retail asset operations and disbursement related activities
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Kolkata
Work from Office
Operations Manager - Support Services-Operations Job : 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years’ Experience in retail asset operations and disbursement related activities
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Mumbai
Work from Office
Kotak Mahindra Bank WBG Operations (Ops)-Customer Service Desk. Candidate should have knowledge of RTGS/NEFT/Fund transfer/tax payments at branch/mid office /front office. Candidate should be conversant with general banking operations and should have prior experience in similar role for min 1 year. Candidate should have good communication skills and should have prior excel knowledge.
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Chandigarh
Work from Office
Operations Manager - Support Services-Operations Job : 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years’ Experience in retail asset operations and disbursement related activities
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
Solan
Work from Office
SERVICE DELIVERY OFFICER (SDO) KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The SDO will act as a backup to the SO. Non-transaction related servicing at the Branch – Audit,Reconciliation of Branch Accounts Customer query resolution – Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 3 years in branch banking operations. Post-graduate or graduate with appropriate experience. Primary motivation customer service through querry resolution A senior teller or branch operations person. TARGET COMPANIES:HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank AGE: 23-25 years OTHERS: Reporting toSM THE ROLE (bold): Customer service at the Branch, customer retention
Posted 1 month ago
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