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3 - 8 years

5 - 9 Lacs

Kolkata

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Naukri logo

Roles and Responsibilities Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop training plans, programs, and materials based on identified needs. Deliver high-quality trainings through various methods such as classroom instruction, online courses, or on-the-job training. Manage the entire training process from planning to evaluation, ensuring timely completion of projects. Collaborate with stakeholders to ensure alignment between training initiatives and business objectives. Desired Candidate Profile 3-8 years of experience in Training & Quality. Strong understanding of TNA, TNI, TTT, Train the Trainer, Improvement Plan, Quality Management, Critical Thinking, Needs Assessment, and Quality Assurance Methodologies. Excellent communication and interpersonal skills for effective collaboration with stakeholders. We Need immediate joiners only Required skills: Candidate should speak or understand Bengali language. BPO Experience is required. Outbound sales exp is must. Insurance sales exp is required. Interested candidates can apply here Puja.vishwakarma@startek.com

Posted 3 months ago

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2 - 5 years

3 - 5 Lacs

Udaipur

Work from Office

Naukri logo

Roles and Responsibilities Perform KPI analysis, benchmarking, and competency mapping to measure performance against industry standards. Conduct Training Needs Analysis (TNA) to identify skill gaps and develop competencies. Manage Performance Management Systems (PMS), including setting goals, tracking progress, and conducting regular reviews. Develop learning programs to address identified skill gaps through various methods such as classroom training or e-learning modules. Collaborate with stakeholders to design and implement effective learning strategies that align with business objectives.

Posted 3 months ago

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