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0.0 - 1.0 years

0 - 1 Lacs

Delhi, India

On-site

Foundit logo

We're looking for a driven individual to initiate telephonic conversations with candidates interested in our programs. You'll build strong relationships, understand customer needs, and ensure satisfaction through excellent pre- and post-sales follow-ups. Key Responsibilities: Initiate telephonic conversations with candidates interested in our Outscals programs. Build and maintain strong relationships with potential customers. Identify and assess customer needs to provide customized and effective solutions. Coordinate pre- and post-sales follow-ups to ensure customer satisfaction and retention. Must-Haves: Ability to work efficiently under high-pressure situations . Excellent English communication skills (written and verbal). Street-smart attitude , balancing hard work with smart strategies. Good to Have: Familiarity with technical terminology . Self-motivated with a proactive learning attitude and attention to detail. Proficiency in Excel/Google Sheets . Ability to explain complex products simply and effectively . Excellent communication skills.

Posted 2 days ago

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8.0 - 12.0 years

1 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Foundit logo

Responsibilities Include: Execute the Talent Development strategy for the region in alignment with the Global Talent Development strategy Serve as the regional resource and subject matter expert to identify, develop, deliver, and measure learning and development opportunities as well as expert for assessing, developing and motivating talent collaborating with the regional HR operations. Translate global development programs to the region to ensure effective regional talent development Partner with business leaders and HR to effectively identify strategic learning & development needs in the region and most effective learning and development solutions for individuals and complete organizations Implement evaluation techniques to ensure learnings are resonating and making an impact Coordinate regional internal trainer network and build capability and skills to support the regional Talent Development strategy Drive the Performance & Development cycle in-region Serve as a partner to the assigned Regional Functional / Business Leader (and their Local HR Partner) to develop and execute their respective talent strategy in the region Work with mid-level management to identify the talent gaps to meet goals and retain critical talent Facilitate annual talent processes for the function/business in your region Develop regional talent insights and share these at global level to ensure overall organization development Drive organizational development for assigned regional function/business by designing and delivering talent development solutions in alignment with business strategy and learner expectations in mind using an effective mix of internal and external solutions Manage and prioritize multiple team-based projects. Leverage strong project management and influencing skills to achieve business results Provide coaching and support to key functional/business leaders in the creation of robust individual development plans that meet succession, retention and career progression needs Ensure an ongoing process exists that continuously enhances the knowledge and capability of key talent in order to enable managers to effectively lead the organization toward achievement of strategic initiatives.

Posted 6 days ago

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4.0 - 7.0 years

1 - 3 Lacs

Noida, Uttar Pradesh, India

On-site

Foundit logo

Positivity, empathy, compassion, resiliency, agility, flexibility and a growth mindset! 4-7 years of corporate training experience, with a good academic record, excellent oral and written communication, strong interpersonal skills, and attention to detail with a strong (internal) customer focus. Must be comfortable working in US shift timings. Experience training employees in the areas of sales, or engineering, or marketing, and/or customer success and healthcare sector. Experience developing training programs in the healthcare industry preferred Proficiency in working with training pathways, analyzing data, and generating presentations through tools like Google Suite, MS Excel, Powerpoint, Learning Management Systems. Knowledge of ADDIE Principles and conceptual strength on Adult Learning with awareness of contemporary methodologies. Training delivery experience would be a plus. Proficiency in presenting concepts, and ideas through PowerPoint, emails, and narrative documents. Excellent communication and negotiation skills; sharp business acumen.

Posted 6 days ago

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0.0 - 4.0 years

0 - 3 Lacs

Mohali, Punjab, India

On-site

Foundit logo

Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only

Posted 1 week ago

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0.0 - 3.0 years

2 - 11 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Resolving customer complaints brought to your attention Record data of every interaction in the syste Identify customer needs and provide accurate information and solutions Handle every situation with patience Required Candidate profile Excellent English communication UG/ Freshers both can apply Good convincing, negotiation and problem solving skills Rotational shifts Confident person Prioritize & manage work queue

Posted 1 week ago

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7.0 - 12.0 years

3 - 6 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Foundit logo

Identifying training needs: You will be responsible for identifying the training needs of employees in the organization by analyzing performance data, conducting surveys, and consulting with department heads and managers to determine areas where employees require additional training and development. Managing training logistics: You will be responsible for managing the logistics of training programs, such as scheduling training sessions, booking venues, and coordinating with external as well as internal trainers and participants. Measuring training effectiveness: You will be responsible for measuring the effectiveness of training programs and making recommendations for improvements. This may involve analyzing feedback from participants, monitoring performance metrics, and conducting evaluations. Supporting the learning and development team: You will be expected to provide support to the learning and development team by coordinating with internal and external stakeholders, managing budgets, and ensuring compliance with regulatory company requirements. Keeping up to date with industry trends: You will be expected to be up to date with industry trends and best practices in learning and development and make recommendations to improve the organizations training and development initiatives. Managing learning and development technology: You will be responsible for managing learning and development technology, such as learning management systems, online training platforms, and e-learning tools. Performance Management: Own the performance management cycle end-to-end to ensure timely and high-quality completion of the performance management process in the company Partner with Leadership: Partner with the global business leaders and US HR leadership to continue to push the envelope for strategic LD initiatives in the company. To be successful in this role, you should have excellent communication and interpersonal skills, be able to work effectively with a variety of stakeholders, have strong project management skills, and be able to think creatively to develop effective training programs. Ideally, you have: Graduate: Post Graduate degree in Business or Human Resources is an added advantage 7+ years of experience in a LD Operations position is a MUST. Proficient in Microsoft Office, various Learning Management Systems (LMS) Past Leadership experience managing the LD team or certain initiatives within the LD team. Why Explore a Career at Accordion: High growth environment: Semi-annual performance management and promotion cycles coupled with a strong meritocratic culture, enables fast track to leadership responsibility Cross Domain Exposure: Interesting and challenging work streams across industries and domains that always keep you excited, motivated, and on your toes. Entrepreneurial Environment : Intellectual freedom to make decisions and own them. We expect you to spread your wings and assume larger responsibilities. Fun culture and peer group: Non-bureaucratic and fun working environment; Strong peer environment that will challenge you and accelerate your learning curve. Other benefits for full time employees: Health and wellness programs that include employee health insurance covering immediate family members and parents, term life insurance for employees, free health camps for employees, discounted health services (including vision, dental) for employee and family members, free doctor s consultations, counsellors, etc Corporate Meal card options for ease of use and tax benefits. Work dinners, team lunches, company sponsored team outings and celebrations. Reimbursement support for travel to the office, as and when promulgated by the Company. Cab reimbursement for women employees beyond a certain time of the day. Robust leave policy to support work-life balance. Specially designed leave structure to support woman employees for maternity and related requests. Reward and recognition platform to celebrate professional and personal milestones. A positive transparent work environment including various employee engagement and employee benefit initiatives to support personal and professional learning and development.

Posted 3 weeks ago

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