Must-Have Minimum 5 mandate details are mandate with two or 3 liners 1. Microsoft Intune, Windows Autopilot, and Windows OS, working closely with L3 operations teams to resolve complex technical challenges. 2. Create and manage Intune Configuration Profiles, Compliance Policies, Microsoft Defender settings, Firewall rules, and other mobile device management (MDM) controls to enforce consistent device configurations. 3. Package and deploy enterprise applications using PowerShell App Deployment Toolkit (PSADT), ensuring automation, version control, and rollback capabilities are in place. 4. Implement and monitor patch management and vulnerability remediation strategies, ensuring timely updates and alignment with security best practices. 5. Design and support certificate-based authentication workflows using SCEP and NDES for both user and device scenarios. 6. Analyze performance metrics and operational data to identify trends, generate insights, and recommend improvements to optimize endpoint management strategies. Good-to-Have Minimum 2 mandate details are mandate with two or 3 liners 1. Skilled in PowerShell for scripting, automation, application packaging, and system configuration. 2. Conduct performance tuning and capacity planning to ensure the scalability and reliability of Intune services and related infrastructure. 3. Perform proactive monitoring and health checks of Intune deployments to detect and resolve issues before they impact end users. Role descriptions / Expectations from the Role 1 Develop and maintain Surface release builds, including validation processes, deployment automation, and comprehensive technical documentation to support consistent and scalable rollouts. 2 Design, build, and maintain a structured knowledge base, including technical documentation, troubleshooting guides, and end-user support articles to promote self-service and reduce support overhead. 3 Collaborate with security and compliance teams to support endpoint hardening, reduce risk exposure, and ensure alignment with organizational security standards. 4 Oversee the full lifecycle of Windows devices, from provisioning to retirement, with additional experience in managing iOS, iPadOS, and macOS devices considered a plus. 5 Develop automated solutions to enforce compliance policies and streamline policy deployment using Intune and related tools.
