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3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a seasoned Software Support Engineer at Diebold Nixdorf, you will play a crucial role in handling complex cases and leading local maintenance and support activities. You will actively participate in escalation meetings with customers and take ownership of defect fixing processes. Your responsibilities will include building a deep understanding of our business and becoming a subject matter expert in specific areas of our products to support regional teams and end customers. It is essential for you to be well-versed in the entire software development lifecycle and defect fixing processes, collaborating with various stakeholders such as customers, partners, and product development teams. Your key responsibilities will involve: Estimation: - Assessing efforts and timelines for all maintenance and support activities - Providing estimates for issue resolution time as part of overall engagement estimation Support Request: - Proper intake, analysis, and follow-up on support requests - Configuring environments and assisting associates in the setup Problem Management: - Ensuring requests are accounted for in SLAs for timely resolution - Diagnosing and proposing changes for incident resolution Incident Management and Reporting: - Providing on-call support for critical incidents - Adhering to customer SLA expectations - Reporting incident status and metrics promptly Resolution Management: - Leading resolution efforts with development and support teams - Ensuring timely updating of incidents with provided solutions Change Request Management: - Providing solutions and estimations for change requests - Integrating updates and fixes in customers" environment Documentation: - Documenting and validating tickets - Ensuring technical documents follow company standards Optimization & Improvement: - Integrating updates and fixes in customers" environment - Delivering on-site technical support and training for team members Methods & Best Practices: - Following best practices and methods as per company standards - Creating reusable KB components and proposing best practices Qualifications and Skills Required: - Bachelor's or Master's Degree in Computer Science or related field - 3-5 years of experience in software engineering - Strong understanding of Java and related tools - Experience with troubleshooting Client/Server Software Applications and databases - Proficiency in English communication - Exposure to microservices architecture and cloud-native technologies Join Diebold Nixdorf, a global company known for innovation and technology, and be part of a diverse team that values collaboration, accountability, and decisiveness. Embrace the opportunity to work with cutting-edge technologies and deliver secure consumer experiences worldwide. Please note that Diebold Nixdorf does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Explore our global locations to find the best fit for your career growth.,
Posted 4 days ago
4.0 - 9.0 years
6 - 15 Lacs
Gurugram
Work from Office
Air India Express is hiring for Associate Manager - Departure Control System Application Support for Gurugram HQ Location. Interested candidates are requested to please provide an updated resume at swati.chouhan@airindiaexpress.com Objective- To lead & support all DCS projects & integrations, end to end. Role & responsibilities- Assisting, troubleshooting and coordinating with internal and external stakeholders during version upgrades. New functionality induction, assisting business in certifying change management process Responsible for defining functional road map of PSS changes while closely working with business Independently manage DCS application integration project Defining, analysing and documenting DCS requirements, managing requirements & execution while meeting business stakeholders expectation Coordinating with Airports stakeholders, network provider & internal airport services teams for resolving issues, implementing projects & documentations. Essential Attributes- Passenger Service System (PSS) core functions, preferably Navitaire Departure Control System (DCS) Advance Passenger Information Systems like APIS, APP & PNRGOV Airline messaging systems like SITA / ARINC for APIS, APP, PNRGOV, PNL, ADL, BSM, LDM, MVT etc. Interline, Code share & NDC Navitaire DCS application hands on experience Preferred candidate profile- Min. 4+ Yrs. of experience in related domain Worked on Amadeus DCS Knowledge on IATCI Well versed with IATA concepts Postgraduate in Computer Applications\Engineering\MCA\B. Tech\BE Computer Science \MBA Analytical and solution oriented Team player and good communicator
Posted 2 weeks ago
3.0 - 8.0 years
6 - 15 Lacs
Gurugram
Work from Office
Air India Express is hiring for Associate Manager - Commercial Systems for inhouse team at Gurgaon Location Interested candidates are requested to please share your resume at swati.chouhan@airindiaexpress.com Objective- To lead & support all commercial applications projects & integrations, end to end. Role & responsibilities- Assisting, troubleshooting and coordinating with internal and external stakeholders during version upgrades. New functionality induction, assisting business in certifying change management process Responsible for defining functional road map of PSS changes while closely working with business Independently manage third party API integrations Defining, analyzing and documenting PSS requirements, managing requirements & execution while meeting business stakeholders expectation Independently leading integration projects Essential Attributes- Passenger Service System (PSS) core functions, preferably Navitaire Departure Control System (DCS) Advance Passenger Information Systems like APIS, APP & PNRGOV Airline messaging systems like SITA / ARINC for APIS, APP, PNRGOV, PNL, ADL, BSM, LDM, MVT etc. Reservation, Inventory & Ticketing Interline, Code share & NDC Navitaire REST & SOAP API experience Desirable Attributes- Programing Languages like R, Python, etc. Knowledge of BSP, IFG Preferred candidate profile- Min. 4+ Yrs. of experience in related domain Postgraduate in Computer Applications\Engineering\MCA\B. Tech\BE Computer Science \MBA
Posted 2 weeks ago
3.0 - 7.0 years
12 - 22 Lacs
Bengaluru
Work from Office
We are seeking a skilled and motivated Full Stack Engineer with 2.6+ years of hands-on experience in Node.js, React.js, and Next.js. You will be working on high-impact, scalable web applications as part of a fast-paced product development team. Required Candidate profile Worked in any GDS is a plus point Node.js, Express.js, React.js, and Next.js, Mysql Solid understanding of RESTful APIs and backend integrations. Strong knowledge of databases such as , MySQL
Posted 2 weeks ago
10.0 - 17.0 years
32 - 45 Lacs
Pune
Hybrid
Note: The candidate should be currently working in a product-based company . Must have experience in travel, especially in the flight domain. The candidate must have at least 2 years of experience as a Technical Architect , with the majority of their experience in software development and minimal involvement in hands-on implementation. Requirements : More than 12 years of experience in software development using C#, .Net Core, Javascript, and Typescript A minimum of 4 years of experience in travel, especially in flights, is preferred. Strong experience in developing and integrating Rest APIs, XML, JSON, SOAP Architectural & system design skills Strong experience in the Principles of good software design Required: polymorphism, mutability vs immutability, side-effecting code, REST, Idempotency, SOLID, Imperative vs Functional, Stack vs Heap. Experience in Concurrent Programming Threads, time slicing, thread safety, critical sections async/await pattern Queues & Topics Streaming Experience in Performance enhancement e.g. Big-O notation An understanding of Scaling e.g. Microservices, ESB, Sharding, Hexagonal Architecture Strong data storage experience with databases such as Postgres, Oracle, mysql, Active Record Pattern / ORM frameworks Experience in scaling software for performance and growth Experience in GCP/AWS Experience in Agile development experience Experience with code review tools like SonarQube, etc. Proven experience in solving complex architecture and business problems with solutions that are extensible, simple, and optimal Ability to think in terms of integrating systems and networks as well as programs Experience influencing software engineering best practices within your team, including coding standards, code reviews, source control management, build processes, testing, and operations Experience taking a leading role in building complex software systems that have been successfully delivered to customers with other engineers working under your guidance Experience in communicating with engineering leadership to understand requirements describing software product features, technical designs, and product strategy Exposure to network security is a plus Prior complex software architecture experience will be preferred B.E/ B.Tech in Computer Science Email: Sam@hiresquad.in
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Gurugram
Work from Office
Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business AnalysisMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities:- Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing- Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements- Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business- Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points- Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices- Design test cases for entire application and build RTM for the requirements as testing proceeds- Assist in creating business process models, data flow diagrams, and use cases- Perform smoke testing, regression, functional testing- Conducting Data driven testing, cross browser testing and parallel test execution- Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation - Work with QA teams to define and validate test cases; support UAT and defect triaging- Part of Production checkouts/releases- Monitor project progress, track deliverables, and escalate issues/risks as needed- Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: - Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation - Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management - Experience in conducting requirement workshops and Demos - Deep understanding of the Airline/Airport Business Process Models- Experienced in Amadeus API Integration testing, TIBCO or MULESOFT- Experience in automation testing of webservices using Postman and SOAPUI- Skills: SoapUI REST APIs XML JSON Altea Reservations IATA NDC Alta Suite Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing- Good To Have Skills: Business Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation- Excellent written and verbal communication skills with experience of working in cross-functional teams - Strong inter-personal, lateral thinking and problem-solving skills are a must - Professional client-interfacing experience is a must - Ability to lead a team as well as work in a team- Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information:- The candidate should have a minimum of 7 years of experience in Aviation IT Solutions- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
4.0 - 7.0 years
8 - 13 Lacs
Pune
Work from Office
Join us as a Senior Base24 Software Engineer Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.. To be successful as a Senior Base24 Software Engineer you should have experience with:. Sound hands-on experience in TAL/COBOL/SCOBOL/TACL programming language.. Sound knowledge on cards and payment domain.. Strong hands-on experience in ACI Base24 Classic ATM and POS.. Sound hands-on experience in ATM and POS transaction processing.. Sound hands-on experience in Visa, BNET & LINK scheme.. Sound knowledge of EMV and NDC processing.. Hands-on experience in VersaTest or any testing simulator.. Hands-on experience in ISO8583 message format.. Some Other Highly Valued Skills May Include. Good Knowledge of Shadowbase or any replication product.. Working experience in ACI Base24 TSS product.. Good understanding of Active: Active environment.. Good understanding of Base24 FHM transactions.. Working experience on project implementation in a bank.. Hands on experience in MasterCard or VTS simulator.. Strong understating of agile methodology .. Understanding or working experience in any build tool like bitbucket, Gitlab.. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. The role is based out of Pune.. Purpose of the role. To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.. Accountabilities. Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.. Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less
Posted 1 month ago
10.0 - 14.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Aviation IT Solutions Good to have skills : Cruise Lines, Business Analysis, Travel platform playersMinimum 7.5 year(s) of experience is required Educational Qualification : a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Summary :As an Aviation expert, you need to design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. You will work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You also need to assist in quality management reviews, ensure all business and design requirements are met. Your responsibility also include to educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- As a Technology Consulting Practitioner/Product Owner/Business Consultant leverage your domain expertise and deliver the promised solution to the envisaged transformation for the client.- Identify the potential domain-led differentiation during sales pursuits.- Conduct research in the Travel Industry to identify trends, leading to business and / or technology imperatives for our clients.- Collaborate with the team to understand application requirements.- Design and develop applications based on business process needs.- Develop new offerings, technology assets, point of views, and rapid prototypes for Travel industry.- Work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product management and Implementation.- Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management.- Experience in conducting requirement workshops and Demos.- Deep understanding of the Airline/Airport Business Process Models.- Excellent written and verbal communication skills with experience of working in cross-functional teams.- Strong inter-personal, lateral thinking and problem-solving skills are a must.- Professional client-interfacing experience is a must.- Ability to lead a team as well as work in a team. Professional & Technical Skills: - Must To Have Skills: Experience as a project lead, test lead or product owner, business analyst.- Strong understanding of software development principles and methodologies.- Amadeus API Integration testing, TIBCO or MULESOFT.- Good To Have Skills: Experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite.- Recommendation:Knowledge of Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation. Additional Information:- The candidate should have a minimum of 10 years AM of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation.- This position is based at our Bangalore office.- A 15 years full-time education is required. Qualification a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School
Posted 1 month ago
10.0 - 20.0 years
20 - 35 Lacs
Mumbai, Thane
Work from Office
Position: Manager – Testing (QA / QC) Location: Thane Experience: 12-15 Years of relevant experience working in the skillset Skillset: • Team Manager capabilities • Analytical capabilities on Testing ATM channel transactions • Good understanding of Payment Switching with regards to ATM channel • Good knowledge of Testing Lifecycle • Automation experience is MUST • Hands on experience on ATM/CRM/BNA System. • Should have knowledge on ATM terminals of NCR / Wincor / Okie / Hitachi makes • Extensive experience working on XFS layer. • Understanding of client – server model. • Should have working experience on NDC/DDC Protocol. • Working knowledge on ISO / API Interfaces.
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Mumbai
Work from Office
Excellent Sabre, Amadeus and NDC knowledge Strong knowledge of world geography and airlines Understanding of airline alliances, routing, hub cities, partners airlines Ability to create multicity logical routing Construct fares keeping the complex route in mind Good understanding of codeshare, plating carriers, fare family. Excellent NDC pricing and ticketing knowledge Decision to opt for GDS/NDC basis Airline/routes Strong written communication skills for email interaction IRD - Find lower fare on a ticketed PNR keeping the Cabin, Fare type, baggage, seat preference same from old ticket. Strong comprehension skills to understand passenger query and respond Preferred with IATA/Travel Diploma Min 2 years of Experience in Complex GDS Ready to work 24/7 shift environment
Posted 1 month ago
7.0 - 12.0 years
30 - 45 Lacs
Gurugram
Work from Office
Job Description: - SOP Sales Commercial Location :- Gurugram Job Summary:- Channel Scheme Communications and Settlement to Partners. Periodic reconciliation and NDC from Partners. Month end Scheme Accruals. Scheme analysis to support better decision making. Driving automation, risk management and work simplification projects. Job Responsibilities:- 1) Ensuring Channel Schemes are communicated to channel Partners in line with approval and company policies 2) Ensuring Schemes Payouts are calculated with high level of accuracy and in line with approval and policies. 3) Settlement of schemes to Partners within agreed turnaround time. 4) Scheme effectiveness analysis to support better planning and execution. 5) Periodic reconciliation with Partners and ensuring quarterly NDCs. 6) Monthly Accrual Provisioning & spend Analysis:-a) Ensuring Monthly accruals are calculated correct and as per Monthly Closing Timelines.b) Review & Finalizing Carry Forward Provisions at chain, scheme and month level.c) Coordination with Finance to ensure no GAP. 7) Ensuring meeting with Partners for discussion of open items and ongoing issues to resolve them. 8) Market Visits to have understanding of Partner's processes and market conditions. 9) Internal Stakeholders Managementa) Coordination with business and KAM team for resolving queries and issues at partners level.b) Coordination with finance team for validation and release the partners payout.c) Coordination with Various SOP Teams to ensure no GAP in Planning and Execution. 10) Special Tasks/Developmental Projects:-a) Driving Automation and work simplification project to make process robust and result oriented.b) Driving and completing Special developmental projects/task assigned during the year.c) Support and Participation in Team's developmental Projects.
Posted 2 months ago
4.0 - 9.0 years
3 - 8 Lacs
Bengaluru
Work from Office
TCS -Face to Face Interview Bangalore 27th may 2025 Ony Interested candidates call me whattapp --7995348267 email-- bhavani@coventine.com Role & responsibilities Job Description: As a member of the team, his/her will be responsible to provide tier1and tier2 operational support for desktop, laptops and telephonyrequest within Qualcomm thatmeet a diverse set of businessrequirements which will include technical support for all IT related tasks like desktop hardware, including computers, printers, phones, network, PDA's, Windows, UNIX, and Linux systems. His/her should also be responsible for evaluating new technologies. Keen to solve problems within a collaborative environment. He/she should be responsible for addressing any crises which occur and need immediate attention. Provide tier1 and tier2 operational support for Qualcomm customers which includes: 1. Primary focus on day-to-day ticket operations for NDC LAB related IT support 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. IT Ticket queue management and follow process 4. Technician will be responsible for managing his/her queue. Including documenting work and communication through Service now ticketing system. They are required to contact the customer within 24 hrs. of receiving the case and follow up should be done CST 2017 JD Ver 2.0 according to the established DFS standards. Service now work orders should contain detailed information pertaining to the case as well as the resolution. Email communication is required through the ticketing system. Cases are expected to be completed on or before set Service Level Agreements 5. ONCALL Support - Technician will be assigned to afterhours ONCALL support on a need basis. The responsibilities are for 7/24 DFS support if required. 6. A Team player willing to support other IT Team members on a need basis. 7. Standardizing service delivery through creation of knowledgebase and standard operating procedures. 8. Partner with cross functional service teams to provide support for critical issues 9. Debug & provide solution to SW & LAB customers need. 10. Power shell or Python scripting will be added skills please share me immediately openings bhavani@covenine.com whatpp 7995348267 emegency requirements please contact me 7995348267
Posted 2 months ago
8.0 - 13.0 years
30 - 45 Lacs
Gurugram
Work from Office
Job Responsibilities: Computation and timely settlement of Trade Channel Schemes including Price Drop settlement Timely processing of the Channel Scheme Exceptions Drive reconciliation with Channel partners and ensure closure of all recon items Ensure the collection of the No Dues Certificate (NDC) from Chanel partners on Quarterly basis Provide support to External customers (Channel partners) and Internal customers (Regional Sales teams, business teams & finance team) through coordinating actions on Claims process improvements and Claims Settlement Handle timely communication of monthly channel schemes through SMS system. Ensure accurate monthly provisioning of Channel spends and closure of books of accounts Handle automation initiatives/projects that help drive productivity and simplify Commercial processes. Audit Coordination with HQ auditors, Internal Auditors and statutory auditors Review of internal controls and ensure no surprises/leakages in controls. Co-ordination with the BI team for issues in data through DMS Next, GMCS etc. Execute Market visits to get the feedbacks from the Channel Partners on Scheme payout settlements & related issues. Key Competencies required- Working Knowledge of relevant commercial laws / statutes Business Acumen and excellent relationship management skills Positive attitude and strong desire to automate processes Knowledge of SAP, ERP system, Excel . Communication skills both with internal teams and external customers
Posted 2 months ago
4.0 - 9.0 years
3 - 8 Lacs
Bengaluru
Work from Office
TCS -Face to Face Interview Bangalore 27th may 2025 Ony Interested candidates call me whattapp --7995348267 email-- bhavani@coventine.com Role & responsibilities Job Description: As a member of the team, his/her will be responsible to provide tier1and tier2 operational support for desktop, laptops and telephonyrequest within Qualcomm thatmeet a diverse set of businessrequirements which will include technical support for all IT related tasks like desktop hardware, including computers, printers, phones, network, PDA's, Windows, UNIX, and Linux systems. His/her should also be responsible for evaluating new technologies. Keen to solve problems within a collaborative environment. He/she should be responsible for addressing any crises which occur and need immediate attention. Provide tier1 and tier2 operational support for Qualcomm customers which includes: 1. Primary focus on day-to-day ticket operations for NDC LAB related IT support 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. IT Ticket queue management and follow process 4. Technician will be responsible for managing his/her queue. Including documenting work and communication through Service now ticketing system. They are required to contact the customer within 24 hrs. of receiving the case and follow up should be done CST 2017 JD Ver 2.0 according to the established DFS standards. Service now work orders should contain detailed information pertaining to the case as well as the resolution. Email communication is required through the ticketing system. Cases are expected to be completed on or before set Service Level Agreements 5. ONCALL Support - Technician will be assigned to afterhours ONCALL support on a need basis. The responsibilities are for 7/24 DFS support if required. 6. A Team player willing to support other IT Team members on a need basis. 7. Standardizing service delivery through creation of knowledgebase and standard operating procedures. 8. Partner with cross functional service teams to provide support for critical issues 9. Debug & provide solution to SW & LAB customers need. 10. Power shell or Python scripting will be added skills please share me immediately openings bhavani@covenine.com whatpp 7995348267 emegency requirements please contact me 7995348267
Posted 2 months ago
11 - 17 years
35 - 45 Lacs
Pune
Hybrid
Job Responsibilities In your role as a Technical Architect in the content team, you will be responsible for designing and enhancing mission-critical airline integration platforms such as NDC, Navitaire, GDS, and public-facing APIs. Your duties will include ensuring the dependability and scalability of these integration platforms. Additionally, you will drive software development advancements in speed, quality, and standardization within our content platform. You will also spearhead innovative approaches to collecting, processing, and facilitating the exploration of supplier data from diverse real-time sources. Furthermore, you will contribute significantly to shaping the future direction of TripStack technologies and Platform by introducing groundbreaking ideas and influencing their development. This encompasses the following essential tasks: Directing the team in implementing robust development practices through innovations that foster and facilitate the delivery of exceptional quality. Engaging in collaborative endeavors with the development teams, analytics team, and DevOps to formulate innovative solutions and designs that address and resolve intricate problems with finesse and precision Cultivating an environment of excellence and continuous improvement Working closely with existing architects to provide strategic recommendations for optimizing the product architecture of the airline integration and platform Set standards for the content development teams and provide mentorship. Work with the product team to steer the development teams technical roadmap by influencing priorities with vision and purpose. Review and approve technical plans, functional requirements, ensuring they meet common architectural vision and industry standards Performing research and analysis to choose correct technology options Producing solution designs and documentation to solve domain-specific problems Job Requirement More than 12 years of experience in backend software development using C#, .Net Core A minimum of 4 years experience in travel e-commerce, especially in flights, is preferred. Strong experience in developing and integrating API ( REST, gRPC, etc) Experience in integrating NDC and LCC API/content providers is preferred In-depth knowledge of architectural styles & design patterns Strong understanding of concurrent Programming, data Structures, and algorithms Experience in scaling software for performance and growth E xperience in Cloud Technologies (GCP, AWS, etc) Experience of working with agile development teams Proven experience in solving complex architecture and business problems with solutions that are extensible, simple, and optimal Ability to work on entire development life cycle with agile product development teams Experience influencing software engineering best practices within teams, including coding standards, code reviews, source control management, build processes, testing, and operations Experience taking a leading role in building complex software systems that have been successfully delivered to customers with other engineers working under your guidance Experience in communicating with engineering leadership to understand requirements describing software product features, technical designs, and product strategy Experience in security best practices and guarding PII (PCI, OWASP, etc.) B.E/ B.Tech or above in Computer Science Interested candidates can email their CV on charmi.kapadia@tripstack.com Reach out - 9326635865
Posted 2 months ago
- 5 years
2 - 4 Lacs
Noida
Work from Office
About the Role: As an Air Ticketing Executive at EaseMyTrip.com , you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies. Customer Support: Assist customers with flight-related queries over calls, emails, or chatsincluding fare details, baggage policies, seat selection, and special requests. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile Experience: 0 to 5 years of experience in air ticketing. Freshers with strong GDS training or travel domain knowledge are welcome. Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred. GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Gurugram
Work from Office
Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business Requirements Analysis Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities: Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices Design test cases for entire application and build RTM for the requirements as testing proceeds Assist in creating business process models, data flow diagrams, and use cases Perform smoke testing, regression, functional testing Conducting Data driven testing, cross browser testing and parallel test execution Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation Work with QA teams to define and validate test cases; support UAT and defect triaging Part of Production checkouts/releases Monitor project progress, track deliverables, and escalate issues/risks as needed Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management Experience in conducting requirement workshops and Demos Deep understanding of the Airline/Airport Business Process Models Experienced in Amadeus API Integration testing, TIBCO or MULESOFT Experience in automation testing of webservices using Postman and SOAPUI Skills: SoapUI REST APIs XML JSON Altea Reservations IATA NDC Alt©a Suite Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good To Have Skills: Business Requirements Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Excellent written and verbal communication skills with experience of working in cross-functional teams Strong inter-personal, lateral thinking and problem-solving skills are a must Professional client-interfacing experience is a must Ability to lead a team as well as work in a team Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information: The candidate should have a minimum of 7 years of experience in Aviation IT Solutions This position is based at our Gurugram office A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
2 - 7 years
5 - 7 Lacs
Hyderabad
Work from Office
Overview: We are looking for a detail-oriented and experienced B2B Ticketing Executive to manage air ticketing operations. The ideal candidate should have hands-on experience with GDS platforms (such as Amadeus, Galileo, or Sabre) possess a sound understanding of fare rules and airline policies, and be able to handle complex ticketing tasks including issuance, reissuance, cancellations, and refunds. Role & responsibilities Handle end-to-end ticketing operations using GDS platforms (e.g., Sabre / Amadeus / Galileo / Worldspan / Apollo / NDC (Sabre Amadeus NDC Mandatory) Issue, reissue, cancel, and process refunds for domestic and international flight bookings. Ensure compliance with IATA rules, airline policies, and fare rules. Coordinate with airlines and suppliers for fare audits, waivers, and schedule changes. Provide timely and accurate ticketing support to travel agents, partners, and internal teams. Monitor queues and resolve errors or PNR-related issues proactively. Stay updated on airline circulars, fare changes, and promotional offers. Maintain accurate records and documentation for all ticketing transactions. Collaborate with the customer support and sales teams to address client queries. Handling Issuance, Reissuance & Cancellations. Helping clients with travel advice & information. Preferred candidate profile Minimum 2-6 years of experience in ticketing operations, preferably in a B2B travel setup. Proficiency in GDS platforms (e.g., Sabre / Amadeus / Galileo / Worldspan / Apollo / NDC (Sabre, Amadeus, NDC Mandatory) Able to work in a 24x7 environment with rotational shifts Strong understanding of fare rules, ticketing guidelines, and refund processes. Excellent attention to detail and time management skills. Ability to work in a fast-paced environment and handle multiple priorities. Good communication and interpersonal skills.
Posted 2 months ago
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