17 Ndc Jobs

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Aviation IT Solutions Good to have skills : Cruise Lines, Business Analysis, Travel platform playersMinimum 7.5 year(s) of experience is required Educational Qualification : a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Summary :As an Aviation expert, you need to design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. You will work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You also need to assist in quality management reviews, ensure all business and design requirements are met. Your responsibility also include to educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- As a Technology Consulting Practitioner/Product Owner/Business Consultant leverage your domain expertise and deliver the promised solution to the envisaged transformation for the client.- Identify the potential domain-led differentiation during sales pursuits.- Conduct research in the Travel Industry to identify trends, leading to business and / or technology imperatives for our clients.- Collaborate with the team to understand application requirements.- Design and develop applications based on business process needs.- Develop new offerings, technology assets, point of views, and rapid prototypes for Travel industry.- Work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product management and Implementation.- Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management.- Experience in conducting requirement workshops and Demos.- Deep understanding of the Airline/Airport Business Process Models.- Excellent written and verbal communication skills with experience of working in cross-functional teams.- Strong inter-personal, lateral thinking and problem-solving skills are a must.- Professional client-interfacing experience is a must.- Ability to lead a team as well as work in a team. Professional & Technical Skills: - Must To Have Skills: Experience as a project lead, test lead or product owner, business analyst.- Strong understanding of software development principles and methodologies.- Amadeus API Integration testing, TIBCO or MULESOFT.- Good To Have Skills: Experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite.- Recommendation:Knowledge of Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation. Additional Information:- The candidate should have a minimum of 10 years AM of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation.- This position is based at our Bangalore office.- A 15 years full-time education is required. Qualification a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Aviation IT Solutions Good to have skills : Cruise Lines, Business Analysis, Travel platform playersMinimum 7.5 year(s) of experience is required Educational Qualification : a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Summary :As an Aviation expert, you need to design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. You will work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You also need to assist in quality management reviews, ensure all business and design requirements are met. Your responsibility also include to educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- As a Technology Consulting Practitioner/Product Owner/Business Consultant leverage your domain expertise and deliver the promised solution to the envisaged transformation for the client.- Identify the potential domain-led differentiation during sales pursuits.- Conduct research in the Travel Industry to identify trends, leading to business and / or technology imperatives for our clients.- Collaborate with the team to understand application requirements.- Design and develop applications based on business process needs.- Develop new offerings, technology assets, point of views, and rapid prototypes for Travel industry.- Work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product management and Implementation.- Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management.- Experience in conducting requirement workshops and Demos.- Deep understanding of the Airline/Airport Business Process Models.- Excellent written and verbal communication skills with experience of working in cross-functional teams.- Strong inter-personal, lateral thinking and problem-solving skills are a must.- Professional client-interfacing experience is a must.- Ability to lead a team as well as work in a team. Professional & Technical Skills: - Must To Have Skills: Experience as a project lead, test lead or product owner, business analyst.- Strong understanding of software development principles and methodologies.- Amadeus API Integration testing, TIBCO or MULESOFT.- Good To Have Skills: Experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alta Suite.- Recommendation:Knowledge of Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation. Additional Information:- The candidate should have a minimum of 10 years AM of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation.- This position is based at our Bangalore office.- A 15 years full-time education is required. Qualification a:Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School

Position: Manager – Testing (QA / QC) Location: Thane Experience: 12-15 Years of relevant experience working in the skillset Skillset: • Team Manager capabilities • Analytical capabilities on Testing ATM channel transactions • Good understanding of Payment Switching with regards to ATM channel • Good knowledge of Testing Lifecycle • Automation experience is MUST • Hands on experience on ATM/CRM/BNA System. • Should have knowledge on ATM terminals of NCR / Wincor / Okie / Hitachi makes • Extensive experience working on XFS layer. • Understanding of client – server model. • Should have working experience on NDC/DDC Protocol. • Working knowledge on ISO / API Interfaces.

Excellent Sabre, Amadeus and NDC knowledge Strong knowledge of world geography and airlines Understanding of airline alliances, routing, hub cities, partners airlines Ability to create multicity logical routing Construct fares keeping the complex route in mind Good understanding of codeshare, plating carriers, fare family. Excellent NDC pricing and ticketing knowledge Decision to opt for GDS/NDC basis Airline/routes Strong written communication skills for email interaction IRD - Find lower fare on a ticketed PNR keeping the Cabin, Fare type, baggage, seat preference same from old ticket. Strong comprehension skills to understand passenger query and respond Preferred with IATA/Travel Diploma Min 2 years of Experience in Complex GDS Ready to work 24/7 shift environment

Job Description: - SOP Sales Commercial Location :- Gurugram Job Summary:- Channel Scheme Communications and Settlement to Partners. Periodic reconciliation and NDC from Partners. Month end Scheme Accruals. Scheme analysis to support better decision making. Driving automation, risk management and work simplification projects. Job Responsibilities:- 1) Ensuring Channel Schemes are communicated to channel Partners in line with approval and company policies 2) Ensuring Schemes Payouts are calculated with high level of accuracy and in line with approval and policies. 3) Settlement of schemes to Partners within agreed turnaround time. 4) Scheme effectiveness analysis to support better planning and execution. 5) Periodic reconciliation with Partners and ensuring quarterly NDCs. 6) Monthly Accrual Provisioning & spend Analysis:-a) Ensuring Monthly accruals are calculated correct and as per Monthly Closing Timelines.b) Review & Finalizing Carry Forward Provisions at chain, scheme and month level.c) Coordination with Finance to ensure no GAP. 7) Ensuring meeting with Partners for discussion of open items and ongoing issues to resolve them. 8) Market Visits to have understanding of Partner's processes and market conditions. 9) Internal Stakeholders Managementa) Coordination with business and KAM team for resolving queries and issues at partners level.b) Coordination with finance team for validation and release the partners payout.c) Coordination with Various SOP Teams to ensure no GAP in Planning and Execution. 10) Special Tasks/Developmental Projects:-a) Driving Automation and work simplification project to make process robust and result oriented.b) Driving and completing Special developmental projects/task assigned during the year.c) Support and Participation in Team's developmental Projects.

TCS -Face to Face Interview Bangalore 27th may 2025 Ony Interested candidates call me whattapp --7995348267 email-- bhavani@coventine.com Role & responsibilities Job Description: As a member of the team, his/her will be responsible to provide tier1and tier2 operational support for desktop, laptops and telephonyrequest within Qualcomm thatmeet a diverse set of businessrequirements which will include technical support for all IT related tasks like desktop hardware, including computers, printers, phones, network, PDA's, Windows, UNIX, and Linux systems. His/her should also be responsible for evaluating new technologies. Keen to solve problems within a collaborative environment. He/she should be responsible for addressing any crises which occur and need immediate attention. Provide tier1 and tier2 operational support for Qualcomm customers which includes: 1. Primary focus on day-to-day ticket operations for NDC LAB related IT support 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. IT Ticket queue management and follow process 4. Technician will be responsible for managing his/her queue. Including documenting work and communication through Service now ticketing system. They are required to contact the customer within 24 hrs. of receiving the case and follow up should be done CST 2017 JD Ver 2.0 according to the established DFS standards. Service now work orders should contain detailed information pertaining to the case as well as the resolution. Email communication is required through the ticketing system. Cases are expected to be completed on or before set Service Level Agreements 5. ONCALL Support - Technician will be assigned to afterhours ONCALL support on a need basis. The responsibilities are for 7/24 DFS support if required. 6. A Team player willing to support other IT Team members on a need basis. 7. Standardizing service delivery through creation of knowledgebase and standard operating procedures. 8. Partner with cross functional service teams to provide support for critical issues 9. Debug & provide solution to SW & LAB customers need. 10. Power shell or Python scripting will be added skills please share me immediately openings bhavani@covenine.com whatpp 7995348267 emegency requirements please contact me 7995348267

Job Responsibilities: Computation and timely settlement of Trade Channel Schemes including Price Drop settlement Timely processing of the Channel Scheme Exceptions Drive reconciliation with Channel partners and ensure closure of all recon items Ensure the collection of the No Dues Certificate (NDC) from Chanel partners on Quarterly basis Provide support to External customers (Channel partners) and Internal customers (Regional Sales teams, business teams & finance team) through coordinating actions on Claims process improvements and Claims Settlement Handle timely communication of monthly channel schemes through SMS system. Ensure accurate monthly provisioning of Channel spends and closure of books of accounts Handle automation initiatives/projects that help drive productivity and simplify Commercial processes. Audit Coordination with HQ auditors, Internal Auditors and statutory auditors Review of internal controls and ensure no surprises/leakages in controls. Co-ordination with the BI team for issues in data through DMS Next, GMCS etc. Execute Market visits to get the feedbacks from the Channel Partners on Scheme payout settlements & related issues. Key Competencies required- Working Knowledge of relevant commercial laws / statutes Business Acumen and excellent relationship management skills Positive attitude and strong desire to automate processes Knowledge of SAP, ERP system, Excel . Communication skills both with internal teams and external customers

TCS -Face to Face Interview Bangalore 27th may 2025 Ony Interested candidates call me whattapp --7995348267 email-- bhavani@coventine.com Role & responsibilities Job Description: As a member of the team, his/her will be responsible to provide tier1and tier2 operational support for desktop, laptops and telephonyrequest within Qualcomm thatmeet a diverse set of businessrequirements which will include technical support for all IT related tasks like desktop hardware, including computers, printers, phones, network, PDA's, Windows, UNIX, and Linux systems. His/her should also be responsible for evaluating new technologies. Keen to solve problems within a collaborative environment. He/she should be responsible for addressing any crises which occur and need immediate attention. Provide tier1 and tier2 operational support for Qualcomm customers which includes: 1. Primary focus on day-to-day ticket operations for NDC LAB related IT support 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. IT Ticket queue management and follow process 4. Technician will be responsible for managing his/her queue. Including documenting work and communication through Service now ticketing system. They are required to contact the customer within 24 hrs. of receiving the case and follow up should be done CST 2017 JD Ver 2.0 according to the established DFS standards. Service now work orders should contain detailed information pertaining to the case as well as the resolution. Email communication is required through the ticketing system. Cases are expected to be completed on or before set Service Level Agreements 5. ONCALL Support - Technician will be assigned to afterhours ONCALL support on a need basis. The responsibilities are for 7/24 DFS support if required. 6. A Team player willing to support other IT Team members on a need basis. 7. Standardizing service delivery through creation of knowledgebase and standard operating procedures. 8. Partner with cross functional service teams to provide support for critical issues 9. Debug & provide solution to SW & LAB customers need. 10. Power shell or Python scripting will be added skills please share me immediately openings bhavani@covenine.com whatpp 7995348267 emegency requirements please contact me 7995348267

We are looking for a Technical Architect with 12+ years of experience in designing and enhancing mission-critical airline integration platforms. This role is for our esteemed client in the airline industry.

Job Responsibilities: Computation and timely settlement of Trade Channel Schemes including Price Drop settlement Timely processing of the Channel Scheme Exceptions Drive reconciliation with Channel partners and ensure closure of all recon items Ensure the collection of the No Dues Certificate (NDC) from Chanel partners on Quarterly basis Provide support to External customers (Channel partners) and Internal customers (Regional Sales teams, business teams & finance team) through coordinating actions on Claims process improvements and Claims Settlement Handle timely communication of monthly channel schemes through SMS system. Ensure accurate monthly provisioning of Channel spends and closure of books of accounts Handle automation initiatives/projects that help drive productivity and simplify Commercial processes. Audit Coordination with HQ auditors, Internal Auditors and statutory auditors Review of internal controls and ensure no surprises/leakages in controls. Co-ordination with the BI team for issues in data through DMS Next, GMCS etc. Execute Market visits to get the feedbacks from the Channel Partners on Scheme payout settlements & related issues. Key Competencies required- Working Knowledge of relevant commercial laws / statutes Business Acumen and excellent relationship management skills Positive attitude and strong desire to automate processes Knowledge of SAP, ERP system, Excel . Communication skills both with internal teams and external customers

Note Minimum 4+ years of experience in the Airline domain. Must have experience in Global Distribution System(GDS), PSS. Must have 2+ years of experience in Product Manager designation. Job description The Roles & Responsibilities Primary responsibility will be to support the Director of Product with content acquisition, delivery, quality and growth via airline web connections. Closely oversee the technical integration of airline web connections and forge a strong understanding of airline website behaviors Support internal teams to deliver on the organizations content acquisition roadmap while being flexible and fast-paced Own the post launch success and the organizational growth of web connections Manage product backlogs and prioritize tasks based on urgency and value using data Provide status updates and various recommendations to stakeholders to manage risks and opportunities. Own the planning, execution and growth of new development projects related to web connections Own the daily prioritization of web connections and continuous monitoring of core KPIs Hiring and management of junior employees. Preferred candidate profile 5+ years of well-rounded travel industry experience (with focus on LCC and FSC carriers, websites and APIs) Strategic thinker with critical decision making skills Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching Strong technical skills Exceptional organizational and project management skills Exceptional communication and customer-first attitudeEntrepreneurial at heart with a focus on culture building Proactive leader with a strong business acumen Passion for problem solving and root cause analysis Experience managing resources with an inherent desire to help develop leaders The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way Contact: Sam- 7982371791 Email: Sam@hiresquad.in

Industry : FinTech (CardsPayments domain) Role : Test Engineer - ATM Channel (6 -10 yrs) Position : 4 Budget: Max hike on current fixed CTC and as per company norms Interview Mode : Walk-in round at Thane location Notice Period : Immediate - 30 days max Mandatory Skills : o Hands on experience on ATM/CRM/BNA System. o Should have knowledge on ATM terminals of NCR / Wincor / Okie / Hitachi makes. o Should have working experience on NDC/DDC Protocol. o Working knowledge on ISO / API Interfaces. o Working knowledge on XML. Preferred Skills : o Extensive experience working on XFS / MVS (Multi-Vendor Solution) layer. Only Mumbai based relevant ATM Testing experienced immediate joiners please share updated CV on sandhya@upman.in with current location, fixed CTC and Notice Period/Last working date if serving details for further process.

Job Details- Work Location: Vimannagar, Pune Work Mode: Hybrid (2 days in office a week, 5 days Working, Sat-Sun Off) Note: Only looking for candidates who have Product Manager role experience in the Airline/Travel domain along with NDC, GDS. Candidates must have 2 to 3 years of working experience as a Product Manager (on paper). Preferred candidate profile 5+ years of well-rounded travel industry experience (with a focus on LCC and FSC carriers, websites and APIs) Strategic thinker with critical decision-making skills Output and delivery driven; experience working under pressure in a fast-paced role with significant context-switching Strong technical skills Exceptional organizational and project management skills Exceptional communication and customer-first attitude Entrepreneurial at heart with a focus on culture-building Proactive leader with strong business acumen Passion for problem-solving and root-cause analysis Experience managing resources with an inherent desire to help develop leaders The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way Call: Sam- 7982371791 Email: Sam@hiresquad.in

Job Responsibilities In your role as a Technical Architect in the content team, you will be responsible for designing and enhancing mission-critical airline integration platforms such as NDC, Navitaire, GDS, and public-facing APIs. Your duties will include ensuring the dependability and scalability of these integration platforms. Additionally, you will drive software development advancements in speed, quality, and standardization within our content platform. You will also spearhead innovative approaches to collecting, processing, and facilitating the exploration of supplier data from diverse real-time sources. Furthermore, you will contribute significantly to shaping the future direction of TripStack technologies and Platform by introducing groundbreaking ideas and influencing their development. This encompasses the following essential tasks: Directing the team in implementing robust development practices through innovations that foster and facilitate the delivery of exceptional quality. Engaging in collaborative endeavors with the development teams, analytics team, and DevOps to formulate innovative solutions and designs that address and resolve intricate problems with finesse and precision Cultivating an environment of excellence and continuous improvement Working closely with existing architects to provide strategic recommendations for optimizing the product architecture of the airline integration and platform Set standards for the content development teams and provide mentorship. Work with the product team to steer the development teams technical roadmap by influencing priorities with vision and purpose. Review and approve technical plans, functional requirements, ensuring they meet common architectural vision and industry standards Performing research and analysis to choose correct technology options Producing solution designs and documentation to solve domain-specific problems Job Requirement More than 12 years of experience in backend software development using C#, .Net Core A minimum of 4 years experience in travel e-commerce, especially in flights, is preferred. Strong experience in developing and integrating API ( REST, gRPC, etc) Experience in integrating NDC and LCC API/content providers is preferred In-depth knowledge of architectural styles & design patterns Strong understanding of concurrent Programming, data Structures, and algorithms Experience in scaling software for performance and growth E xperience in Cloud Technologies (GCP, AWS, etc) Experience of working with agile development teams Proven experience in solving complex architecture and business problems with solutions that are extensible, simple, and optimal Ability to work on entire development life cycle with agile product development teams Experience influencing software engineering best practices within teams, including coding standards, code reviews, source control management, build processes, testing, and operations Experience taking a leading role in building complex software systems that have been successfully delivered to customers with other engineers working under your guidance Experience in communicating with engineering leadership to understand requirements describing software product features, technical designs, and product strategy Experience in security best practices and guarding PII (PCI, OWASP, etc.) B.E/ B.Tech or above in Computer Science Interested candidates can email their CV on charmi.kapadia@tripstack.com Reach out - 9326635865

About the Role: As an Air Ticketing Executive at EaseMyTrip.com , you will be responsible for managing flight bookings, modifications, cancellations, and customer queries related to air travel. You will interact directly with customers, travel agents, and airline partners to ensure accurate and timely ticket issuance and support. This role is ideal for someone with a strong understanding of airline reservation systems, fare rules, and a customer-first approach. You will play a vital part in delivering smooth and efficient travel experiences. Key Responsibilities Flight Booking & Ticketing: Handle domestic and international flight bookings, issue tickets accurately using airline reservation systems and GDS platforms. Amendments & Cancellations: Process rebookings, date changes, cancellations, and refunds as per airline and company policies. Customer Support: Assist customers with flight-related queries over calls, emails, or chatsincluding fare details, baggage policies, seat selection, and special requests. Fare Calculation & Comparison: Calculate accurate fares, apply discounts, compare flight options, and inform customers of the most economical and convenient choices. GDS & Airline Portal Operations: Work on GDS platforms like Amadeus, Galileo, Sabre or airline-specific portals to issue, modify, or cancel tickets. PNR Management: Monitor and manage PNRs (Passenger Name Records), ensure timely ticketing, and follow up on waitlisted or unconfirmed bookings. Coordination with Airlines & Vendors: Liaise with airlines, consolidators, and backend teams to resolve booking issues, seek fare waivers, or manage special service requests (SSRs). Documentation & Reporting: Maintain booking records, transaction logs, and share MIS reports with supervisors or management as required. Policy Adherence: Follow IATA standards, airline fare rules, and company procedures to ensure accuracy and compliance in all transactions. Team Collaboration: Coordinate with customer care, holiday, and sales teams to ensure smooth delivery of flight services. Preferred Candidate Profile Experience: 0 to 5 years of experience in air ticketing. Freshers with strong GDS training or travel domain knowledge are welcome. Educational Qualification: Graduate in any discipline. Certification in Travel & Tourism or IATA is preferred. GDS Knowledge: Familiar with at least one Global Distribution System (GDS) like Amadeus, Galileo, or Sabre. Airline Policies: Understanding of airline fare rules, baggage policies, cancellation norms, and reissuance procedures. Communication Skills: Fluent in Hindi and English. Ability to explain travel terms clearly and confidently to customers. Customer Orientation: Polite, professional, and empathetic when handling customer concerns related to flight bookings. Tech Proficiency: Comfortable with reservation systems, airline portals, email communication, and MS Excel for reports. Detail-Oriented: High accuracy in fare calculations, PNR entries, and passenger data input. Problem Solving: Ability to handle last-minute booking challenges, fare differences, and route changes with quick turnaround. Flexibility: Willing to work in rotational shifts, weekends, and during peak travel seasons or emergencies.

Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Aviation IT Solutions Good to have skills : Business Requirements Analysis Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and detail-oriented Business Analyst with proven functional knowledge in the airline industry to support and drive several technology transformation projects. The ideal candidate will act as the bridge between business stakeholders and technology teams, ensuring that requirements are accurately gathered, analyzed, and translated into actionable solutions. Roles & Responsibilities: Must have experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good to have additional skill experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Collaborate with business stakeholders, IT teams, and third-party vendors to gather, document, and analyze business requirements Translate business requirements into functional specifications and user stories. Walkthrough of tests cases and functionality demo to the business Facilitate workshops, interviews, and stakeholder meetings to capture project goals and pain points Leverage functional knowledge of airline operations (e.g., reservations, ticketing, departure control systems, loyalty programs, etc.) to ensure alignment with industry best practices Design test cases for entire application and build RTM for the requirements as testing proceeds Assist in creating business process models, data flow diagrams, and use cases Perform smoke testing, regression, functional testing Conducting Data driven testing, cross browser testing and parallel test execution Support end-to-end project lifecycle including requirement gathering, gap analysis, solution design, testing, and implementation Work with QA teams to define and validate test cases; support UAT and defect triaging Part of Production checkouts/releases Monitor project progress, track deliverables, and escalate issues/risks as needed Support change management and user training efforts as new systems or processes are introduced Professional & Technical Skills: Minimum 7 years TL of demonstrated work experience in Travel Industry in the areas of Business Analysis Design, Domain Consulting, Digital Transformation, Operational Transformation, Product Management and Implementation Experience in working with Agile/Scrum teams, defining Use Cases, Product Backlog, Business Case, and requirements management Experience in conducting requirement workshops and Demos Deep understanding of the Airline/Airport Business Process Models Experienced in Amadeus API Integration testing, TIBCO or MULESOFT Experience in automation testing of webservices using Postman and SOAPUI Skills: SoapUI REST APIs XML JSON Altea Reservations IATA NDC Alt©a Suite Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Must To Have Skills: Proficiency in Aviation IT Solutions, experience as a project lead, test lead or product owner, business analyst, Amadeus API Integration testing Good To Have Skills: Business Requirements Analysis, experience in automation testing of webservices using Postman and SOAPUI, REST APIs, XML, JSON, Altea Reservations, IATA NDC, Alt©a Suite, Amadeus GDS, One Order Implementation, PSS Technical Implementation, Loyalty Implementation Excellent written and verbal communication skills with experience of working in cross-functional teams Strong inter-personal, lateral thinking and problem-solving skills are a must Professional client-interfacing experience is a must Ability to lead a team as well as work in a team Engineering degree from a reputed college and/or full-time MBA degree from Tier1 or Tier2 B-School Additional Information: The candidate should have a minimum of 7 years of experience in Aviation IT Solutions This position is based at our Gurugram office A 15 years full-time education is required Qualification 15 years full time education

Overview: We are looking for a detail-oriented and experienced B2B Ticketing Executive to manage air ticketing operations. The ideal candidate should have hands-on experience with GDS platforms (such as Amadeus, Galileo, or Sabre) possess a sound understanding of fare rules and airline policies, and be able to handle complex ticketing tasks including issuance, reissuance, cancellations, and refunds. Role & responsibilities Handle end-to-end ticketing operations using GDS platforms (e.g., Sabre / Amadeus / Galileo / Worldspan / Apollo / NDC (Sabre Amadeus NDC Mandatory) Issue, reissue, cancel, and process refunds for domestic and international flight bookings. Ensure compliance with IATA rules, airline policies, and fare rules. Coordinate with airlines and suppliers for fare audits, waivers, and schedule changes. Provide timely and accurate ticketing support to travel agents, partners, and internal teams. Monitor queues and resolve errors or PNR-related issues proactively. Stay updated on airline circulars, fare changes, and promotional offers. Maintain accurate records and documentation for all ticketing transactions. Collaborate with the customer support and sales teams to address client queries. Handling Issuance, Reissuance & Cancellations. Helping clients with travel advice & information. Preferred candidate profile Minimum 2-6 years of experience in ticketing operations, preferably in a B2B travel setup. Proficiency in GDS platforms (e.g., Sabre / Amadeus / Galileo / Worldspan / Apollo / NDC (Sabre, Amadeus, NDC Mandatory) Able to work in a 24x7 environment with rotational shifts Strong understanding of fare rules, ticketing guidelines, and refund processes. Excellent attention to detail and time management skills. Ability to work in a fast-paced environment and handle multiple priorities. Good communication and interpersonal skills.