About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Job Title: Software Engineering Manager I Location: NCR Voyix Hydrabad Department: Retail Engineering POS-EX Reports To: Retail Applications Senior Manager Job Summary: We are looking for a results-driven Software Engineering Manager to lead a high performing engineering team focused on delivering high-quality software through automation, best practices, and continuous improvement. This role is responsible for driving the effectiveness of the team’s automation testing strategy, ensuring adherence to software engineering standards, and fostering a culture of ownership, innovation, and customer-centricity. Key Responsibilities: Drive the effectiveness of the team’s automation testing strategy and ensure alignment with industry best practices. Own the development and execution of engineering best practices across a product, subsystem, or team. Ensure the team is delivering according to roadmap and schedule commitments. Technical Excellence Oversee the definition and implementation of automated test scripts to validate code quality. Ensure the team applies robust test automation frameworks and continuous delivery tools. Monitor code reviews and lead root cause analysis to eliminate recurring issues. Quality & Delivery Define and enforce the operational definition of quality for the product. Ensure the team delivers products that meet or exceed quality targets. Drive accountability for test execution and quality assurance throughout the software development lifecycle. Team Development & Coaching Identify skill gaps and provide coaching, training, and mentorship to team members. Promote a culture of ownership, responsibility, and continuous improvement. Ensure the team is trained in and applies outside-in thinking and other modern design strategies. Collaboration & Communication Collaborate with product management and customers to ensure the product meets user needs and adds value. Ensure effective decomposition of business requirements into actionable user stories. Ensure product owners and team members understand the domain and business context. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 9+ years of experience in software engineering, with at least 3 years in a leadership or management role. Strong experience with test automation frameworks and CI/CD tools. Proven track record of delivering high-quality software products on time. Excellent leadership, communication, and interpersonal skills. Deep understanding of Agile methodologies and software development best practices. Preferred Qualifications: Experience with application containerization and workload deployments Familiarity with performance, security, and usability testing. Experience working in a product-led or customer-centric organization. Certifications in Agile, Scrum, or Quality Engineering (e.g., CSM, ISTQB). Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. NCR Grade Summary : At this level applies knowledge of routine work area procedures, completes standardized activities, resolves task related problems in straightforward situations and emphasis of work may be geared towards manual skills. Job Profile: At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs. Accepts and routes calls (high call volume) Gathers problem information and records data in desktop tools Monitors incident status and escalates cases that are not resolved in a specific timeframe Schedule customer installation activity Responsible for ensuring the customer's entitlement of services • Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability; Take ownership of service request from customer and ensure timely and satisfactory resolution of problem. 24*7 rotational shift ( Night shifts ) Functional Skills & Competencies: • Applies knowledge of: Problem routing, tracking and escalation procedures Advanced problem solving and troubleshooting skills Data entry software applications and related desktop tools Relationship building skills; Excellent communication skills, verbal and written as well as listening skills Possess strong customer service skills and be able to work in a dynamic team environment. Education: High School/Diploma/Graduate or Equivalent. Experience: 0-1 years of related experience. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. NCR Grade Summary : At this level applies knowledge of routine work area procedures, completes standardized activities, resolves task related problems in straightforward situations and emphasis of work may be geared towards manual skills. Job Profile: At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs. Accepts and routes calls (high call volume) Gathers problem information and records data in desktop tools Monitors incident status and escalates cases that are not resolved in a specific timeframe Schedule customer installation activity Responsible for ensuring the customer's entitlement of services • Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability; Take ownership of service request from customer and ensure timely and satisfactory resolution of problem. 24*7 rotational shift ( Night shifts ) Functional Skills & Competencies: • Applies knowledge of: Problem routing, tracking and escalation procedures Advanced problem solving and troubleshooting skills Data entry software applications and related desktop tools Relationship building skills; Excellent communication skills, verbal and written as well as listening skills Possess strong customer service skills and be able to work in a dynamic team environment. Education: High School/Diploma/Graduate or Equivalent. Experience: 0-1 years of related experience. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. At this position, it is expected that you will be doing various development tasks getting assigned to you. Develop domain-specific solutions and give demos to various stakeholders. Building POCs that are tailored to solve various pain-points. Develop reports, interfaces, conversions etc. based on the business requirements. Participate in meetings with business teams and/or business analysts and other stakeholders to understand business requirements or issues. Write technical specifications and work closely with technical and functional teams to design and support the solutions and overall system. Along with working on ERP Fusion & ERP EBS, it will be required to support legacy financial applications as well. Write technical specifications and work closely with technical and functional teams to design and support the solutions and overall system. Work with business team, development team and support team for ensuring smooth month-end/quarter-end/year-end closings. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. We are looking for a motivated and detail-oriented SOC Analyst to join our Security Operations Center team. As a first line of defense, you will be responsible for monitoring, detecting, and responding to security events and alerts in real-time. This is an excellent opportunity for individuals looking to start or grow their career in cybersecurity. Key Responsibilities As an active member of the team, monitor and process response for security events on a 24x7 basis. Perform initial triage, analysis and respond to a security Incident Escalate incidents based on Severity and established protocols Document security incidents and investigation thoroughly Leverage automation and orchestration solutions to automate repetitive tasks. Work alongside other security team members to hunt for and identify security issues generated from the network, including third-party relationships. Coordinate incident response activities across multiple independently managed environments and security teams. Leverage knowledge in multiple security disciplines, such as Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, Public Cloud, and networking, to offer global solutions for a complex heterogeneous environment. Utilize multiple security/threat intelligence tools and resources to understand threats. Analyze and respond to minor and major incidents, reported SPAM and Phishing e-mails. Partner with the detection engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities. Support 24/7 operations Perform other duties as assigned Skills and Qualifications Strong knowledge of network, backend systems, operating systems, applications, and web services in a manner that allows for the interaction of all as it relates to security and services. 2+ Years as an incident responder Ability to apply analytical expertise and critical thinking to security incidents Ability to assimilate, understand and utilize various security technologies Ability to collaborate within a geographically distributed team of Incident Response Analysts Demonstrated team or functional leadership experience Experience processing and analyzing intelligence in support of management decision making Current Information Security related certification preferred. Current Public cloud related certification preferred. Knowledge of relevant information security and incident response frameworks such as NIST Cyber Security Framework, MITRE ATT&CK Framework. Strong communication skills and ability to work in a collaborative atmosphere Strong attention to detail Ability to deal with ambiguity and translate high level objectives into detailed tasks Ability to prioritize work with multiple, simultaneous work assignments. Ability and willingness to learn new tools and processes. Experience documenting business processes or technical procedures preferred. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Information Security Consultant II This role is part of NCR’s Global Information Security team. This team is responsible for developing and implementing NCR’s corporate information security program. The primary goal of the program is to protect the confidentiality, integrity, and availability of information resources. Key information security functions and activities include architecture and design for NCR information security controls, developing and enforcing policies and standards, security awareness training, risk management, assessment, and testing, monitoring and metrics, incident management, and threat and vulnerability management. The Information Security Consultant shall be responsible for the day-to-day activities required to respond for both routine and high severity vulnerabilities and security incidents. The Information Security Consultant shall work in a collaborative manner with vulnerability coordinators, incident responders, key incident management team members, management, and other stakeholders to ensure vulnerabilities and security incidents are contained, eradicated, remediated and after-action review is held according to corporate policy. The Information Security Consultant is expected to contribute to weekly status calls and respond to ad-hoc requests as part of this position. The Information Security Consultant will work with stakeholders and team members to assist with improving incident response processes that are aligned with the mission of the office of the CISO. The individual should be highly skilled, motivated and detail-oriented security professional to join our dynamic team. The ideal candidate will be responsible for leading and managing our Vulnerability Management program along with Incident Management, ensuring the protection of our organization's digital assets. Key Responsibilities: Vulnerability Management: Lead the design, implementation, and continuous improvement of the enterprise-wide vulnerability management program. External attack surface management and technical remediation Run Vulnerability red team exercises and simulation for risk prioritization Oversee vulnerability assessments, scanning, and remediation efforts across all systems, networks, and applications. Collaborate with IT, GTM and product SRE teams to prioritize and remediate vulnerabilities based on risk and business impact. Develop and maintain metrics and dashboards to track vulnerability trends and remediation progress. Ensure compliance with internal policies, industry standards, and regulatory requirements (e.g., ISO 27001, NIST, CIS). Incident Management: Assist in the development and execution of the incident response plan and playbooks. Act as a key responder and advisor during cybersecurity incidents, ensuring timely containment, investigation, and recovery. Conduct post-incident reviews and root cause analyses to improve future response efforts. Provide guidance and training to internal teams on incident response best practices. Skills and Qualifications Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Information Technology, or a related field. 10+ years of experience in cybersecurity, with a strong focus on vulnerability and incident management. Proven experience with vulnerability scanning tools (e.g., Qualys, Tenable, Rapid7) and SIEM/SOAR platforms. Deep understanding of threat landscapes, attack vectors, and mitigation strategies. Strong knowledge of security frameworks and standards (e.g., NIST, MITRE ATT&CK, OWASP). Excellent analytical, communication, and leadership skills. Preferred Certifications: CISSP, CISM, OSCP, CEH, or equivalent. GIAC certifications (e.g., GCIH, GCIA, GPEN) are a plus. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. YOU ARE: Passionate about technology and see the world a little differently than your peers. Everywhere you look, there’s possibility. Opportunity. Boundaries to push and challenges to solve. You believe software engineering changes how people live. At NCR Voyix, we believe that, too. We’re one of the world’s first tech companies, and still going strong. Like us, you know the online and mobile worlds better than any other—and see patterns that no one else sees. Our software engineers write code that can survive under the pressure of hundreds of thousands of requests per minute. We are looking for talented engineers to join our expanding platform as a service team. Our platform as a service is responsible for providing the foundation for NCR Voyix cloud-based products and includes a variety of features and services like those found on Google Cloud Platform. We work with some of the smartest, nicest people you'll meet. People who work here say the problems they work on are enormously challenging, and that the team culture is the most supportive they have seen. Curious? Read on. We’re looking for software engineering talent like you. IN THIS ROLE, YOU CAN EXPECT TO…. Play a key role in developing NCR Voyix’s Commerce Platform that will serve each of our major industries – Financial Services, Retail, and Restaurants. You will identify, define, analyze, prioritize and refine the product requirements and will communicate those requirements to the Scrum development teams. You will need to prioritize tradeoffs, clarify requirements, and accept user stories throughout the Agile software development lifecycle. The Technical Product Owner will work directly with Solution Management and SW Engineering to ensure successful translation of those requirements into high-quality software. Your responsibilities will include: Collaborating with key stakeholders to define, develop, shape and refine requirements for the delivery components of NCR Voyix’s Commerce Platform Translating features and updates into user stories for the engineering teams; Defining and prioritize the key activities of the engineering teams based on program roadmap Representing Solution Management to engineering teams, translating the product roadmap into user stories that define the expected behavior of the system (e.g. features and non-functional requirements for the team) Enabling the team to execute frequent, reliable and continuous release of value-added, system-level software Collaborating with technical architects to understand the functional and non-functional requirements needed to achieve the best quality product without over-engineering Remaining continuously involved in the product lifecycle to help broker agreements between solution managers and engineering teams on the key priorities Will work with the team to define and implement improvement stories that will increase the program's quality. Collaborating with and guiding the teams (e.g. Scrum teams, architects, product owners, user experience, etc.) during sprints to ensure requirements are properly met Understanding and communicating the requirements of our systems as we scale and continue to develop Building and reprioritizing the work and story back-log of the team when organizational priorities change to ensure maximum value delivery Managing stakeholders to create and groom short, medium and long-term product roadmaps and getting internal agreement with key stakeholders YOU HAVE… Strong knowledge of Agile development practices (especially Scrum), methodologies and tools. Direct hands-on experience with writing user stories, refining product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment 7+ years Scrum experience as Product Owner Outstanding communication skills Ability to understand and abstract complex systems from technical descriptions Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority A strong high-level knowledge of common web application architectures Experience working on large products for external enterprise customers Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Are you ready for the next step in developing your career at NCR Voyix? You are encouraged to grow and continue to make a positive impact to help us transform, connect and run our customers’ technology platforms. As you consider internal growth and career opportunities, be sure to reference all SuccessFinder resources , including the Career Roadmap and Career Development Workbook. These resources have been created to guide you throughout this process. TITLE: Software Quality Engineer II - Automation LOCATION: Hyderabad, India Experience: 3-6 Yrs About NCR VOYIX Corporation NCR VOYIX Corporation (NYSE: VYX) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR VOYIX enables nearly 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR VOYIX solutions run the everyday transactions that make your life easier. What makes us so awesome: At NCR VOYIX, you will be working with a highly motivated and skilled team of developers to deliver world-class software solutions for the Petroleum and Convenience Store industry. Our products are highly reliable, scalable and configurable and we need more developers like you to help us deliver on our growing pipeline of R&D projects. Key Areas of Responsibility Automate tests using homegrown and/or open-source test frameworks. Design, develop, and maintain automated test scripts preferably using Behave and Playwright automations tools. Implement BDD frameworks to ensure comprehensive test coverage using Python/Behave, TypeScript/Playwright automation tools. Collaborate across teams to develop solution-based test plans and ensure that feedback from different stake holders is incorporated. Maintain a high-level understanding of other NCRVoyix product lines to assess their impact on the overall solution Flexible to work in different areas like Backend, UI and API testing. Work towards sustaining current processes and implementing new ones. Manage and maintain the QA environments and plan improvements and support in the planning. Analyze user stories and business process requirements to estimate quality risks. Execute automated tests and analyze results to identify defects and ensure software quality. Integrate automated tests into CI/CD pipelines for continuous testing. Develop and maintain test documentation, including test plans, test cases, and test scripts. Troubleshoot and debug test failures, working closely with developers to resolve issues. Stay updated with the latest industry trends and best practices in test automation. Basic Qualifications 2-6 years of software engineering experience in a multi-national company Bachelor’s Degree in a Technical Discipline or equivalent work experience Must have expricnce on API Testing Should have good experience with one or more than one language (Python, JavaScript, TypeScript, Java, C#) Should have good experience with one or more than one test automation tools (Selenium, Playwright, Cypress, Protractor, Rest Assured) Should have good experience with one or more than one BDD test automation frameworks (Behave, Cucumber, Specflow) Familiarity with CI/CD processes and tools (e.g., Jenkins, GitLab CI). Experience with load and performance testing tools. Excellent analytical, problem solving, and communication skills Strong knowledge of Agile development practices (especially Scrum), methodologies and tools. Expertise in Database concepts and testing using SQL\NoSQL Experience with web services REST/SOAP API test automation Performance & functional test automation experience Experience in SCM like Git, CI/CD tools like Jenkins., TeamCity, Azure CI/CD Strong knowledge of scripting and programming languages such as PowerShell, Python, Java etc Experience in testing front-end, back-end and API components of cloud-based and/or client/server products Preferred Qualifications Demonstrated experience in Quality Assurance processes, procedures, and standards Demonstrated ability master technical details of multiple complicated software solutions; understanding technical and usability aspects as they related to quality and usability Self-directed individual who can manage multiple projects simultaneously Excellent time management skills Detail oriented with a strong focus on quality Strong customer-centric attitude toward both external and internal customers Excellent analytical, problem solving and verbal and written communication skills API Testing experice is Must Retails Industry experience is a plus Java Programming experience The day-to-day: As a Software Quality Engineer you will be responsible for the design and development of software infrastructure for automation and coding and execution of BDD scenarios in an automated fashion. API Testing of funcational Featuers. You will interact daily with other team members to ensure that a quality product is delivered in a timely manner. You are expected to be able to own the solution to complex software quality needs from design to delivery. You will also: Participate in an agile development team, implementing user stories with automated testing to verify acceptance criteria. Participate in Design, implementation, and documentation of automated software qualification. NOTE: Please review HR CMP Policies 420 and 421 concerning guidelines around internal employee transfers between roles. EEO Statement : Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. For Global SRE team, we are looking for highly experienced Cloud SRE Engineers to join our expanding Cloud Engineering team. Our Cloud Engineering team is responsible for automating and operating Loyalty cloud-based products and also the customer on-boarding. Our aim is to turn the everyday into a great consumer experience, turn the restaurant into a place where you’re being served quickly, get exactly what you ordered, get great service, be able to provide feedback, pay using mobile. Our product portfolio is the most successful restaurant solution available to the global market today. We are an agile development organization, practicing SCRUM and Kanban. We’re searching for you if you: Are enthusiastic about new technology and software; Take pleasure in seeing clever and practical solutions put in front of customers; Enjoy the challenge of solving complex problems in tight timeframes; Can communicate and operate well across a large organization; Qualifications: Experienced SRE with In-depth experience with CI/CD and Operations methodologies, procedures, tools, and practices with a demonstrated ability to apply that knowledge across diverse projects and teams. Manage systems deployed in Kubernetes driven hosting environments and IaaS virtual machine topologies Provision cloud infrastructure with terraform and cloud native utilities Troubleshoot and diagnose issues in complex systems with future improvement in mind Incident management and on-call support 8+ years in a DevOps, Site Reliability Engineering, Software Development, or Software Operations role Experience with Google Cloud Platform and Azure. Proficient with Docker, Kubernetes, and at least one configuration management language (Chef, Puppet, Saltstack, PowerShell DSC, etc.) Significant experience with one or more of the following tools: Jenkins, Hashicorp Vault, Elastic Stack, Prometheus, Grafana, Sensu. Site 24x7 Significant experience with at least one traditional development language (go, c#, ruby, python, java, etc.) Significant experience automating tasks with a shell language (bash, PowerShell) Expertise in architecture, installation, implementation, integration, security, and administration in a multi-platform system in remote data center environments. Experience in incident management and problem management. Bachelor’s degree in Computer Science or equivalent Experience developing retail or hospitality domain BS/MS in computer science or equivalent work experience Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Position responsible for ensuring compliance with all established operational processes and financial controls within a specified geographic area Coordinates the creation of Purchase orders and communication to suppliers; Maintains the accuracy of the Purchase Order Status and Estimated arrival dates to meet the Required Need by dates. Ensures daily operational processes are completed in timely and accurate manner; Operational processes include PO creation, Receipts, Distress Resolution, Escalation Handling and Invoice Hold clearance. Ensures the timely reconciliation of Purchase orders, Intransit reports, Invoice Holds Report and open Distress Resolution responsibility, on a weekly basis; Reconciliation consists of obtaining carrier bills of lading and proofs of delivery information, and preparing necessary documentation to ensure proper closure of PO. Acts as the primary liaison for Purchase order maintenance/exceptions issues between the Suppliers, Planning, Warehouse and Accounts Payable organization and various other organizations (including other regional OM associates, Channel partner personnel, and various WSL / ELC organizations) Enters and maintains product sourcing rules and assignment sets, item pricing, and related data Works on a diverse scope, which requires analysis within general defined practices Monitors inventory levels and PO Delivery Scheduled Delivery Dates to assure material will be available to meet customer delivery requirements Provides end user help desk support while meeting/exceeding ES/ERP support Standard Identifies areas of improvement, understands issues, takes corrective action or escalates appropriately Applies functional expertise to improve financial and operational results, and customer satisfaction measurements BASIC QUALIFICATIONS: Bachelor’s Degree 2-3 years of related experience Excellent communication skills Requires extensive knowledge of general business methods and practices with an emphasis in materials and logistics management Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives. Seeks feedback, leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Position responsible for ensuring compliance with all established operational processes and financial controls within a specified geographic area Coordinates the creation of Purchase orders and communication to suppliers; Maintains the accuracy of the Purchase Order Status and Estimated arrival dates to meet the Required Need by dates. Ensures daily operational processes are completed in timely and accurate manner; Operational processes include PO creation, Receipts, Distress Resolution, Escalation Handling and Invoice Hold clearance. Ensures the timely reconciliation of Purchase orders, Intransit reports, Invoice Holds Report and open Distress Resolution responsibility, on a weekly basis; Reconciliation consists of obtaining carrier bills of lading and proofs of delivery information, and preparing necessary documentation to ensure proper closure of PO. Acts as the primary liaison for Purchase order maintenance/exceptions issues between the Suppliers, Planning, Warehouse and Accounts Payable organization and various other organizations (including other regional OM associates, Channel partner personnel, and various WSL / ELC organizations) Enters and maintains product sourcing rules and assignment sets, item pricing, and related data Works on a diverse scope, which requires analysis within general defined practices Monitors inventory levels and PO Delivery Scheduled Delivery Dates to assure material will be available to meet customer delivery requirements Provides end user help desk support while meeting/exceeding ES/ERP support Standard Identifies areas of improvement, understands issues, takes corrective action or escalates appropriately Applies functional expertise to improve financial and operational results, and customer satisfaction measurements BASIC QUALIFICATIONS: Bachelor’s Degree 2-3 years of related experience Excellent communication skills Requires extensive knowledge of general business methods and practices with an emphasis in materials and logistics management Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives. Seeks feedback, leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Position Title: Unix System Ad II Grade:10 Location: Gurugram, India Working hours: 24x7x365 in shifts and on-call on weekends Responsibility Works on projects or new initiatives to propose and design, configure, implement, and test strategic IT compute and storage solutions to address complex technical and business requirements. Windows Subject Matter Expert Troubleshoots the entire system, primarily relying on proven techniques for IT analysis and evaluation. Installs software packages into the production enterprise computing environments, builds, configures, and tests production level systems and installs incremental changes, patches and upgrades to all enterprise systems. Trains and assists internal support teams on new tools and procedures. Solicits and acts on feedback in a professional manner. Provide support for day-to-day operational tasks such as migration support, monitoring, maintenance, recoveries, and performance tuning. Device management and upgrade support in conjunction with hardware personnel as required. Automates routine maintenance tasks as appropriate and ensures proper backups procedures are in place and in use. Participate in a 24x7 weekly rotation to provide systems support. Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). Provide Infrastructure services support in all areas needed: storage, networking, operating system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration. Assist with monthly capacity reports, and recommendations. Standard system administration duties including server install, system/application install and patch management, Windows problem determination and resolution, log analysis, etc. Support, configure and troubleshoot all systems including virtualized and cloud-based systems. Qualifications Minimum of 5-8 years of experience in Systems Administration/Engineering with at least 3 years in a production support role. Windows Operating experience required. The successful candidate should have all applicable operating system certifications for server and storage hardware that is part of the current operational baseline. Advanced experience in complex IT operational environments in various aspects of design, engineering, analysis, testing and ongoing support for their technical area. Advanced knowledge of current trends and techniques for their technical track, including; Relevant platforms and the IT storage systems they are part of; Installation and configuration techniques; Standard protocols; Design implications; Troubleshooting techniques and diagnostic tools; Performance optimization techniques Stays informed about industry directions and standards and how to integrate these into their environment. Large enterprise-level experience in virtualized technologies supporting multiple Operating Systems and environments. Proven ability to document work and work in process driven development environment. Excellent verbal and written communication skills Discover what it’s like to be part of an innovative team revolutionizing digital banking where individuals are rewarded by taking risks and trying new things. It’s time to love what you do! Digital Insight is an Equal Opportunity Employer. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Responsibilities: The Oracle Cloud Techno-Functional Specialist will assist in providing technical and functional support for Oracle EBS and Fusion Cloud systems. This role will focus support on Oracle’s Procure to Pay, Plan to Produce, or Order to Cash processes and supporting application modules. Provide technical and functional support for Oracle EBS and Fusion Cloud systems. Collaborate with cross-functional teams to understand business requirements and develop solutions to improve business processes. Assist with performing system analysis, design, development, testing, and implementation activities associated with daily and project support. Create and maintain customizations and extensions in Oracle EBS and Fusion Cloud Create and maintain functional and technical documentation for all customizations, extensions, and maintenance activities. Partner with IT leads to help define their needs and support projects for Oracle Applications Roadmap as an Oracle Techno-Functional Specialist; including analyzing requirements, contributing to solution design, completing application configuration, performing system testing, assisting with data conversion, development (interfaces, extensions, and reports), project implementation and post go-live support. Continue to expand Oracle Applications knowledge and skills, while providing support and training to business users. Qualifications: BS or MS in Information Systems, Computer Science, Engineering, or equivalent experience with Oracle VBCS, OTBI, Forms, Reports, PL/SQL, Java, and XML 4+ years of experience in Oracle EBS 3+ years Fusion Cloud experience with Oracle Strong understanding of Oracle EBS or Fusion Cloud modules including Order Management, Account Receivable, Inventory Management, Procurement, Account Payable, Supply Chain, and Manufacturing and General Ledger Technical experience supporting O2C, P2P, Manufacturing, SCM, or financial processes Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently or in a team environment Knowledge of OAC, OIC, or ATP database is a plus Oracle EBS certification is a plus Excellent written and verbal communications skills Impeccable customer service and interpersonal skills Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Basic Function The Logistics Order Administrator is responsible for the day to day operational logistics support to the Customer Service field organization. Within a specified geographic area this person is the central point of contact for customer engineers, 3rd party warehouse & transport provider, service account managers and global logistics organization. Order Fulfillment: Responsible for the sourcing and shipping NCR Spare parts inventory on shipment orders for the Europe region. To ensure incoming part requests submitted by the FSC (Field Service Contact Centre) are accepted, parts sourced and delivered in a timely manner or within expected delivery targets. Key for this resolution is fast response, good communication and determination to find solutions for our customers. Stock returns/Inventory management. To ensure the return of Good and Defective stock to NCR Central Parts Depot. Arrange for Return parts collections from Customer Site locations and manage completion of these jobs with regular follow-up with the Logistics service provider. Stock Inventory Integrity: managing stock audits, update stock quantities to ensure integrity, investigate inventory discrepancies, in transit management, distress (parts return failure) resolution. Inventory levels: managing stock level plans and fulfillment to obtain required service level results. Incident Management: on Logistical service level shipments, right from Order creation to completion. Email / Phone Co-ordination between the Field operations team and Supplier (Courier/Transportations team) on any Logistics Delivery and Fulfillment exceptions/failures. Responding to email quires/requests on Parts delivery, exceptions/failures, and escalations. Business Data Reporting: Analyze daily Logistical spend and ordering Data for Historical Trends. Sending out accurate Parts ordering volume and Spend data reports to management and agreed Stakeholders on a Daily/Weekly and Monthly basis. Logging Logistics Shipment failures on the Escalation Portal to review with management. To produce and update accurately, Daily Courier Failure Reports and escalate to relevant Management. Following the above exceptions/failures by Supplier team, coming up with contingencies to fulfill failed orders within set cost and time guidelines. Duties may include any additional Tasks and/or additional Support required as instructed by management based on relevant Business requirements. Required qualifications: Academics- Bachelor’s degree from a four-year college or university. Language Proficiency – Proficient in Speaking and Writing –English Computer Proficiency – Windows PC skills, MS Office applications (Excel, Outlook, Word, PowerPoint a must) At least two years’ work-related experience. Preferred qualifications and working conditions: Requires extensive knowledge of general business methods and practices with an emphasis in materials and logistics management. Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives. Demonstrates a sense of urgency for customers. Applies functional expertise and Continuous Improvement methods and skills to improve financial and operational results, and customer delight. Seeks feedback, leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence. Identifies and removes obstacles to ensure organization results are achieved. Completes job assignments with minimal supervision. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About the Company NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries, NCR VOYIX has been a global leader in consumer transaction technologies for nearly 140 years. The company focuses on transforming everyday consumer interactions into meaningful moments by enhancing the stores, restaurants, and digital banking experiences through cloud-based, platform-led SaaS, and services capabilities. As the market leader in the segments served and the technology delivered, NCR VOYIX collaborates with the world's leading retailers, restaurants, and financial institutions to create exceptional consumer experiences. Leveraging expertise, research and development capabilities, and a unique platform, the company helps customers navigate, simplify, and run their technology systems effectively. Customer-centric Approach At NCR VOYIX, customers are at the core of everything the company does. The mission is to enable stores, restaurants, and financial institutions to surpass their goals, from enhancing customer satisfaction to driving revenue growth, achieving operational excellence, reducing costs, and increasing profit. By offering solutions that empower customers to succeed in today's competitive landscape, NCR VOYIX has earned the trust of businesses worldwide, from renowned brands to local favorites. ITOM Technical Product Owner Role The ITOM Technical Product Owner at NCR VOYIX is responsible for managing the Configuration Management and Discovery processes, as well as supporting the business requirements for Event Management. This role involves overseeing discovery schedules, integrating event management sources, and ensuring the health and accuracy of the Configuration Management Database (CMDB). The successful candidate will lead the strategy and process development to enhance the existing ServiceNow-based CMDB and CSDM framework in alignment with ITIL and industry best practices. Reporting to the ITOM Manager, the individual will collaborate closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders. Position Summary The ITOM Technical Product Owner role entails leading NCR VOYIX's Global Configuration Management (CMDB) and CSDM processes. This includes governance, strategy development, data integrity and quality management, performance monitoring, and continuous service improvement initiatives. The position involves coordinating a global organization to ensure compliance with global service management standards and processes, optimizing the stability, security, and control of the enterprise ServiceNow CMDB and CSDM. Key Responsibilities - Developing and implementing monitoring, discovery, and configuration management solutions to meet evolving business needs, including managing SaaS/cloud assets and services. - Establishing Configuration Management governance requirements, standards, policies, and procedures. - Evaluating and recommending enhancements to the existing ServiceNow CMDB design, implementation, and management. - Understanding the ServiceNow CSDM and its interrelationships with ITSM, Asset Management, APM, and other ServiceNow-related areas. - Defining technology and integration requirements for CMDB to support IT Service Management and Asset Management processes. - Ensuring the accuracy and currency of CMDB data through best practices and procedures. - Implementing asset and configuration standards, policies, and procedures. - Identifying critical success factors, developing process performance metrics, and monitoring. - Collaborating with other IT process owners for continuous service improvement. - Evaluating industry innovations and recommending new technologies. - Auditing SACM team activities for compliance with procedures. - Ensuring staff compliance with naming conventions. - Providing guidance, training, and authoring of IT knowledge base articles on CMDB. - Creating awareness campaigns for Configuration and Asset Management procedures. - Driving IT performance through creative thinking and ideation. Basic Requirements - Bachelor's Degree in an IT-related field or a minimum of 5 years of relevant experience. - Strong understanding of ITIL best practices, with Configuration Management and Asset Management experience. - Hands-on experience with enterprise Change, Configuration, and Asset Management tools. - Technical knowledge in relevant roles such as CMDB Manager/Analyst, Application Portfolio Manager/Analyst, etc. - Experience leading technical discussions and working in complex technical environments. - Strong interpersonal, employee relations, and global influence skills. - Positive attitude and proactive approach. Preferred Requirements - ITIL Foundation certification. - Architecture review and ServiceNow administration experience. - Relational database administration experience. Note: Offers of employment are subject to passing applicable screening criteria.,

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe, NCR VOYIX has been the global leader in consumer transaction technologies for nearly 140 years. The company focuses on turning everyday consumer interactions into meaningful moments by transforming stores, restaurants, and digital banking experiences through cloud-based, platform-led SaaS and services capabilities. NCR VOYIX is renowned for creating exceptional consumer experiences in partnership with leading retailers, restaurants, and financial institutions worldwide. Leveraging expertise, research and development capabilities, and a unique platform, the company helps customers navigate, simplify, and manage their technology systems effectively. Customers are at the core of NCR VOYIX's mission, which is to enable stores, restaurants, and financial institutions to surpass their goals, ranging from customer satisfaction to revenue growth, operational excellence, cost reduction, and profit growth. By offering solutions that empower customers to thrive in today's competitive landscape, NCR VOYIX brings innovative, industry-leading technology to businesses of all sizes across various industries, earning the trust of renowned global brands as well as local favorites. Job Summary The Asset and Configuration Management Team Manager at NCR VOYIX is responsible for overseeing the company's Asset and Configuration Management processes and the configuration management database (CMDB). Reporting to the ServiceNow Platform executive, the successful candidate will lead the strategy and process development needed to enhance the existing ServiceNow-based CMDB. Working closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders, the candidate plays a pivotal role in ensuring effective governance, data integrity, and continual service improvement initiatives related to global Asset and Configuration Management processes. Key Responsibilities - Deliver innovative asset management and configuration management solutions to meet evolving business needs, including managing SaaS/cloud assets and services. - Develop and implement governance for Asset and Configuration Management, including standards, policies, and procedures. - Evaluate and suggest improvements to the existing ServiceNow CMDB design, implementation, and management. - Understand the ServiceNow CSDM and its interrelationships with ITSM, Asset Management, APM, and other ServiceNow-related processes. - Define technology and integration requirements for CMDB to support IT Service Management, Asset Management, and other processes. - Ensure accurate and up-to-date CMDB data and establish best practices for updating CI data. - Establish and implement asset and configuration standards, policies, and procedures. - Identify critical success factors, develop process performance metrics, and monitor performance. - Provide coaching and training for CMDB stakeholders and collaborate on service improvement initiatives. - Stay updated on industry innovations and recommend new technologies. Basic Requirements - Bachelor's Degree in an IT-related field or a minimum of 5 years of relevant experience. - Strong understanding of ITSM best practices, with experience in Configuration Management and Asset Management. - Hands-on experience with enterprise Change, Configuration, and Asset Management system tools, preferably within the ServiceNow environment. - Preferred technical knowledge in relevant roles such as CMDB Manager/Analyst, Application Portfolio Manager/Analyst, Change Manager, Network Administrator, Database Administrator, among others. - Experience leading technical discussions and working in complex technical environments. - Strong interpersonal and influencing skills in a global environment. Preferred Requirements - ITIL Foundation certification. - Architecture review and ServiceNow administration experience. - Relational database administration experience. Please note that offers of employment are subject to passing applicable screening criteria. NCR Voyix follows an Equal Employment Opportunity (EEO) policy.,

NCR VOYIX Corporation (NYSE: VYX) is a global leader in providing digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with a workforce of approximately 16,000 employees spread across 35 countries, we have been at the forefront of consumer transaction technologies for nearly 140 years. Our focus is on transforming everyday consumer interactions into meaningful moments by enhancing the retail, restaurant, and digital banking experiences through cloud-based, platform-led SaaS, and services capabilities. We take pride in not only being the market leader in the segments we cater to and the technology we offer but also in creating exceptional consumer experiences in collaboration with the world's top retailers, restaurants, and financial institutions. Leveraging our expertise, research and development capabilities, and a unique platform, we assist our customers in managing, simplifying, and optimizing their technology systems. At NCR VOYIX, our customers are our top priority. Our mission is to empower stores, restaurants, and financial institutions to surpass their objectives, from enhancing customer satisfaction and revenue growth to achieving operational excellence, cost reduction, and increased profitability. Our solutions are designed to help our customers thrive in today's competitive business environment. We bring innovative, industry-leading technology to various facets of businesses across different industries. NCR VOYIX has built a reputation for earning the trust of businesses, ranging from globally recognized brands to local favorites. **Key Areas of Responsibility:** - Managing caseload by handling full escalations and requests for assistance. - Diagnosing and resolving technical issues at the 3rd level and escalating to internal development teams or external vendors when necessary. - Offering technical assistance and remote troubleshooting support as part of a global 24/7 support organization, including availability for on-call shifts. - Detecting, investigating, reproducing, and reporting defects, tracking them through internal systems, providing fixes for production issues, setting up environments for issue reproduction and testing workarounds, and developing ad-hoc solutions. - Mentoring L1 and L2 Support Technicians, writing and reviewing technical documents for internal and public use, and pursuing opportunities for continuous education. - Collaborating closely with Systems Analysts, Developers, Testers, and Project Managers to enhance customer satisfaction. **Basic Qualifications:** - Minimum of 3-5 years of experience in a senior technical support role, preferably in the Retail industry. - Strong technical background in writing SQL queries (mandatory) and development (e.g., .NET, scripting, web services, XML/HTML). - Proficiency in producing clear, accurate, and concise problem statements, gathering/analyzing data, recording detailed case notes, troubleshooting, and using related tools and technologies. - Exceptional customer service skills, ability to be persuasive/assertive while maintaining a professional demeanor. *Please note that offers of employment are contingent upon meeting the screening criteria relevant to the job.* [End of Job Description],

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries, NCR VOYIX has been a global leader in consumer transaction technologies for nearly 140 years. The company focuses on turning everyday consumer interactions into meaningful moments by transforming stores, restaurants, and digital banking experiences through cloud-based, platform-led SaaS, and services capabilities. At NCR VOYIX, the mission is centered around enabling stores, restaurants, and financial institutions to exceed their goals, including customer satisfaction, revenue growth, operational excellence, reduced costs, and profit growth. By leveraging expertise, R&D capabilities, and a unique platform, the company helps customers navigate, simplify, and run their technology systems to succeed in today's competitive landscape. As a passionate individual about technology, you see the world differently and believe that software engineering can change how people live. NCR VOYIX is seeking talented engineers to join the expanding platform as a service team, responsible for providing the foundation for cloud-based products and services. The team works on developing high-quality software that can handle a high volume of requests per minute, making it a challenging yet rewarding environment. In this role, you will play a key role in developing NCR Voyixs Commerce Platform for major industries such as Financial Services, Retail, and Restaurants. The Technical Product Owner will collaborate with stakeholders to define, shape, and refine requirements, translating them into user stories for engineering teams. You will work closely with Solution Management and SW Engineering to ensure successful implementation of product requirements into software. Responsibilities include prioritizing tradeoffs, clarifying requirements, and accepting user stories throughout the Agile software development lifecycle. The ideal candidate for this role should have strong knowledge of Agile development practices, methodologies, and tools, with a minimum of 7 years of experience as a Product Owner in a Scrum environment. Excellent communication skills, the ability to understand complex systems and technical descriptions, and experience working on large products for external enterprise customers are essential. The role also involves collaborating with various teams during sprints, managing stakeholders, and creating product roadmaps to ensure maximum value delivery. Offer of employment is conditional upon passing screening criteria applicable to the job. NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to the applicant tracking system or any NCR Voyix facility. Make sure to only open emails from @ncrvoyix.com email domain during the application process.,

You will be part of the Middleware team at NCR VOYIX Corporation, a global leader in digital commerce solutions for retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with a workforce spanning 35 countries and 16,000 employees, NCR VOYIX has been revolutionizing consumer transaction technologies for almost 140 years. By transforming store, restaurant, and digital banking experiences through cloud-based services, we aim to create meaningful consumer interactions and exceptional experiences with leading retailers and financial institutions worldwide. As a Middleware Administrator II, you will be responsible for managing the operations of Middleware infrastructure environments, ensuring adherence to established procedures and practices while providing 24/7 support to clients" middleware systems. Your role involves monitoring the performance of middleware applications, coordinating technology deployment, and delivery schedules. Your specific responsibilities will include managing middleware infrastructure and operations, handling incidents and tasks assigned to the Middleware Team. You will collaborate with business partners to communicate technology capacity related to business priorities, engage in technology and product strategies, and support cross-technology process improvement initiatives. To qualify for this role, you should hold a college degree in a related technical or business area or possess equivalent work experience. A minimum of 2 to 3 years of experience in Oracle Fusion Middleware technology, SOA/OSB, and Weblogic is required. You should have a solid understanding of technology and business, excellent problem-solving skills, analytical tools knowledge, and a strong focus on quality and customer service. Please note that offers of employment are subject to meeting the screening criteria relevant to the job position. NCR VOYIX follows equal employment opportunity guidelines and has specific requirements for recruitment agencies. Kindly ensure that emails received during your application process are from a @ncrvoyix.com email domain to avoid any issues. Thank you for considering a career with NCR VOYIX Corporation.,

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Position Title: Service Coordinator Location: Mumbai Position Description The Call Management Service Coordinator (SC) is responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. The primary function of the SC is to support the activities of the Customer Engineers (CEs) assigned to him or her or within a particular geographic region or territory. The SC´s plan, prioritize, assign, and monitor all open work orders for CEs. Additionally, the higher levels may be required to perform escalation management activities which provide end to end tracking for both field and customer. Key Areas of Responsibility The main duties of the Service Coordinator include the following: Accept ownership of work orders routed to CALL MANAGEMENT Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts. Scheduling appointments with security escorts or third party service providers as required. Identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exceed the specific contractual response or fix time. Working with other Service Coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall. Performing predefined start and end of day processes within the CALL MANAGEMENT. Recording any requested information for customer complaints referred by any outside source and managing escalations as defined. Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding work orders, and handling all messages that are required to be transmitted to CEs within the territory. Providing a central point of communication for engineers and handling any incoming telephone messages that may require to be transmitted to the engineers within the territory. Utilizing information provided by Territory Managers to maintain the current duty roster/CE schedule, record all incidents relating to CE availability, sickness, holidays, and planned work commitments. Regularly inspecting any holiday and absence tools used by the Territory Managers. Escalating to the team leader and territory manager when available CE resource levels fall below the determined specified limit and reporting daily records regarding CE availability and workload. Ensuring the correct and timely closure and completion of all work orders At call closure, verifying entitlement of the correct serial number for the device being repaired, and ensuring correct bill type is included in each call to ensure that all cash and charge revenues are billed, except where automatic closure by the CE is available. Provide parts management/coordination (working with Logistics for SLA’S) as assigned Follow Global Call Management tools, process and procedures as documented and posted in GP&S Scope Proactively plans, prioritizes, and assigns all outstanding work order tasks for Customer Engineers and ensures the prompt delivery of service to meet our contractual terms and conditions Work Environment The work environment may require rotation in work hours, weekend or holiday hours, and/or extended hours, as needed, to accommodate 7 X 24 operations The position involves prolonged periods of PC and telephone usage. The Service Coordinator is accountable for continuously receiving and handling high volumes of work orders The Service Coordinator works in a team environment and interacts with multiple internal customers. Reports to the CALL MANAGEMENT Team Leader Education and Experience Requirements Graduate in any discipline with two to three years experience in the area of Coordination / customer Service and Support preferred Basic PC literacy Keyboard proficiency Understanding of geographical areas and ability to utilize mapping tools for assigning work orders Understanding of Windows-based applications/tools Relationship building skills Excellent communication skills, verbal and written as well as listening skills Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”