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0.0 - 5.0 years
2 - 5 Lacs
Dhanbad
Work from Office
Greetings from ICICI Lombard General Insurance Co. Ltd.!! ICICI Lombard is the leading private general insurance company in the country. The Company offers a comprehensive and well-diversified range of products through multiple distribution channels, including motor, health, crop, fire, personal accident, marine, engineering, and liability insurance. With a legacy of over 2 decades, ICICI Lombard is committed to customer centricity with its brand philosophy of Nibhaye Vaade. The company has issued over 37.6 million policies, over 3.2 million claims processed and has a Gross Written Premium (GWP) of 282.58 billion for the year ended March 31, 2025. ICICI Lombard has 328 branches and 15,123 employees, as on March 31, 2025. We are hiring dynamic & self-motivated individuals in Health Agency vertical with zeal to learn and grow in sales domain. Company Name:- ICICI Lombard General Insurance Co. Ltd. Location:- Dhanbad Role: Development/Relationship Manager Health Agency Min. experience: 1 year(field sales) Key Responsibilities : Recruit, train & manage insurance agents/advisors Drive sales through the agency channel Motivate team to achieve sales targets Conduct regular meetings & performance reviews Desired Profile :- Graduate (any discipline) Experience in sales/marketing (preferably insurance) Good communication & leadership skills If you have the potential in you and have a zeal to learn and grow, its the perfect place to you. How to apply :- Send your updated resume on chaman.lal@icicilombard.com . Do mention below details while sharing your resume:- Current CTC Expected CTC Notice period Location preference We wait for you to be a part of ICICI Lombard General Insurance Co. Ltd.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Bengaluru
Work from Office
ROLE PURPOSE & OBJECTIVE Phone Banking Officer will be responsible for resolving customer queries over the phone by providing efficient service, providing customers with relevant products and service information and cross selling various banking products to new and existing customers over the phone SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Value generation of 4 to 12 Lacks per month basis employee tenure 45 to 70 calls handled per day basis employee tenure 100 to 200 leads generated per month basis employee tenure Support provided to customers calling for all banking products Coordinate with Pan-India Branches for customer queries and leads generated KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Adhere to all Service and Business metrics set for the unit Inform and suggest new banking products to customers Take leads for new bank accounts according to laid down rules and guidelines Participate in marketing and awareness campaigns being executed through the phone banking channel to create an enlarged customer base Ensure to pick up 70+ calls per day Ensure constant monitoring of peer staff to ensure Zero instances of mis selling Provide continual evaluation of processes and procedures Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Customer (Both Internal & External) Increase the First Call Resolution Rate (FCR) in the calls handled. Provide splendid customer services to customers in a friendly and courteous manner at all times Have sufficient knowledge about the banking products and services to respond to all customer inquiries accordingly Improve customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay Inform and educate customers on alternative/ digital channels of bank such as ATMs/ BCs / Internet & Mobile Banking Provide information to customers on their account status and account balances Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction Ensure that customers confidential information is properly protected and only used for official purposes Be involved in performing some financial related and marketing transactions Channel complex customer complaints and challenges to the right departments for effective resolution Internal Process Ensure defined number of calls are handled and service metrics are maintained Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties Ensure all calls are tagged accurately in CRM Help all other members of staff in other departments of the bank by liaising with them through healthy interactions Handle small projects Innovation & Learning Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank. Mentor junior staff MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in any discipline and Undergrads with 2 years and above experience in Banking/Financial institute/NBFC/BPO/Customer service and sales. Experience (Years and Core Experience Type) 0 to 2 years of experience in relevant field Certifications NA Functional Skills Relationship Management Customer Relationship Upselling and Cross Selling Behavioral Skills Good communication skills both oral and written Good interpersonal management skills Problem solving skills Decision making ability Adapting to changing business requirements Competencies Banks Product Knowledge Sales and Influencing Skills Awareness of Banking regulations Flexible to work in 24/7 shifts Flexible to work in different LOBs within Phone Banking
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Puducherry, Cuddalore
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably in micro finance or receivables. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with customers and stakeholders. Job Requirements Strong knowledge of micro finance products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing relationships with customers and stakeholders. Familiarity with financial regulations and compliance requirements.
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Head - Debt Capital Markets Bengaluru | Leadership Role | High-Impact Opportunity About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite Imagine being at the heart of India s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we re not just setting new standards; we re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won t just be advancing your career; you ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Why This Role is Unique Shape the future of NBFC funding by building India s most agile and tech-driven DCM engine. Build a billion dollar fundraise engine across NCDs, and CPs with full autonomy. Work directly with CXOs leaders on capital strategy and investor positioning. Be part of an institution where speed meets scale and where bold ideas get backed. What You ll Do Deal Execution Market Coverage Lead end-to-end capital raise efforts across NCDs,and CPs from structuring and negotiation to pricing, documentation, closure, and post-deal support. Build manage deep relationships with mutual funds, AIFs, wealth firms, banks, insurers, family offices Originate, structure, negotiate, and close deals with complete ownership Stay razor-sharp on market pricing, investor appetite, and regulatory developments Strategy Cost of Funds Own the capital markets roadmap aligned to ALM and business growth Drive cost of capital optimization through smart structuring and investor diversification Lead strategic shifts based on macro trends, RBI actions, and competitive benchmarks Provide crisp market intel and recommendations to leadership Leadership Stakeholder Collaboration Build and mentor a lean, high-performance DCM team Partner closely with Legal, Finance, Business, and Compliance to enable smooth execution Represent Navi with professionalism, insight, and confidence across the ecosystem What We re Looking For 7+ years of experience in Debt capital market role Strong track record in executing and originating debt deals especially with NBFCs or BFSI clients Deep understanding of RBI regulations , investor requirements, and funding nuances Experience working with a broad investor base MFs, insurers, AIFs, banks, HNIs Skilled in negotiation, structuring, investor storytelling , and internal alignment Sharp, strategic thinker with high ownership, agility, and maturity under pressure Work Location Travel Based in Bengaluru Frequent travel to Mumbai and other financial hubs for investor engagement and roadshows If You re A dealmaker with grit A strategic thinker with hustle And excited by the idea of building India s most dynamic DCM platform from the ground up We want to meet you. What is awaiting you at Navi Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformativeAs a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what s possible. As a Navi_ite, you ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued they are celebrated. If you re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Puducherry, Chennai, Kanchipuram
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8778231801 - Mr. Jeeva Criteria: * Any Fresher/Experienced can apply Qualification : Plus two/ any degree Age : 35 Job Description Identification of Sangams (Joint Liability Group) Coordinate with Unit Managers for Sangam Formation Adding of more members into Sangam Collection of Instalment amount in decided intervals Documentations & Reporting as needed We are looking forward to meet you!!!
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
The Nilgiris, Sathyamangalam, Coimbatore
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714621792 - Mr. Kalaiyarasan Criteria: * Any Fresher/Experienced can apply Qualification : Plus two/ any degree Age : 35 Job Description Identification of Sangams (Joint Liability Group) Coordinate with Unit Managers for Sangam Formation Adding of more members into Sangam Collection of Instalment amount in decided intervals Documentations & Reporting as needed We are looking forward to meet you!!!
Posted 2 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Bhavnagar, Morbi
Work from Office
ROLE PURPOSE & OBJECTIVE Vehicle Finance Loan is a growing business for Ujjivan SFB. The Team Leader - Vehicle Finance Loan is an important position that will drive this business in the respective clusters through RO-BC [feet-on-street] Build efficient team of Relationship officers/Business Correspondents in the clusters assigned Overall responsible for the control and recovery of loans in his/her catchment through follow-ups & co-ordination with Collections Manage relationship with dealer counters and give inputs for strengthening the relationship SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Expected to drive a minimum business volume of Rs.30 lakh and above monthly business Managing multiple dealer counters Managing a team size of 4-10 RO-BC Managing hiring and placement of Relationship Officers at required dealerships KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Manage a team of 4-10 RO-BCs Responsible for placing manpower at dealer counters as per business opportunity Drive business from dealerships through RO-BC. Setting up daily/weekly/monthly targets of RO-BC and ensure same is achieved Ensure RO-BC are productive as per the defined benchmark productivity matrix and help them achieve their variable pay slabs Ensure efficient staffing by timely recruitment & training of ROs Drive additional business from alternate channels [referral channel, phone banking leads & pre-qualified leads] Manage dealer relationship by close interaction with dealerships through regular visits Customer (Both Internal & External) Ensure training of RO-BC for educating the customers about timely repayments Conduct CPV on sample basis to understand the gaps in sourcing and suggest improvements. Ensure all dealers are onboarded on time and payouts are made on time Internal Process Drive collection of initial EMIs [for 4MOB cases] through the RO-BCs to ensure better portfolio health Ensure resolution of non-starters within 15th of the month and drive collection of outstanding charges Ensure that all disbursed physical files [PDD] are to be submitted to Operations and queries [if any] are resolved within 30 days Ensure all delivered vehicles [financed by the bank] are hypothecated to Ujjivan SFB and RC to be submitted within 60 days of disbursement. Drive resolution and closure of RC queries Innovation & Learning Ensure that all reportees [RO-BC] in his team are up to date on all relevant guidelines and all products/services offered in the Bank Evaluate the staff competences in terms of productivity Ensure adherence to training man-days/ mandatory training programs for self and reportees Monitor performance of ROs against defined goals/metrics and take corrective action wherever required MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate Experience (Years and Core Experience Type) Minimum 2-3 years in sales and documentation of VF Loans, in an NBFC/Bank/HFC/SFB Experience in managing team of feet-on-street is preferred Certifications Relevant certifications shall be an added advantage Functional Skills Ability to manage team of off-roll and drive sales performance. Will be required to take complete ownership of VF feet-on-street performance Ability to engage with customers & dealers, Plan & execute Marketing and Sales promotion activities
Posted 2 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
Bengaluru
Work from Office
ROLE PURPOSE & OBJECTIVE Phone Banking Outbound Officer will be responsible making sales calls of various business campaigns, generate leads and follow up with concerned business SPOCs for conversion of the leads generated. Outbound Officer will also be responsible for making service calls related to various campaigns and capture information as per requirement. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Value generation of 4 to 20 Lacks per month basis employee tenure 100 to 150 calls handled per day basis employee tenure 200 to 300 quality leads generated per month basis employee tenure Coordinate with Branches/Business SPOCs for leads generated/conversions KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Adhere to all Service and Business metrics set for the unit Inform and suggest new banking products to customers Take leads/referrals for new bank accounts according to laid down rules and guidelines Participate in marketing and awareness campaigns being executed through the phone banking channel to create an enlarged customer base Ensure to dial 100 to 150 calls per day Responsible for follow up and conversion of leads Ensure constant monitoring of peer staff to ensure Zero instances of mis selling Provide continual evaluation of processes and procedures Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Customer (Both Internal & External) Consult customers on right products basis their financial needs Provide splendid customer services to customers in a friendly and courteous manner at all times Have sufficient knowledge about the banking products and services to respond to all customer inquiries accordingly Improve customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay Inform and educate customers on alternative/ digital channels of bank such as ATMs/ BCs / Internet & Mobile Banking Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction Ensure that customers confidential information is properly protected and only used for official purposes Be involved in performing some financial related and marketing transactions Channel complex customer complaints and challenges to the right departments for effective resolution Internal Process Ensure defined number of calls are handled and defined metrics are maintained Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties Ensure all calls/leads are tagged/captured accurately in CRM/LMS/Excel Help all other members of staff in other departments of the bank by liaising with them through healthy interactions Handle small projects Innovation & Learning Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank. Mentor junior staff MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in any discipline and Undergrads with 2 years and above experience in Banking/Financial institute/NBFC/BPO/Customer service and sales. Experience (Years and Core Experience Type) 0 to 2 years of experience in relevant field Certifications NA Functional Skills Relationship Management Customer Relationship
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kumbakonam, Thiruvarur
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team in the Micro Finance sector. The ideal candidate will have 2-7 years of experience in relationship management, preferably in micro finance or collections. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with key stakeholders, including customers, colleagues, and external partners. Job Requirements Strong knowledge of micro finance products and services, including mutual funds and receivables. Excellent communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills, with attention to detail. Experience working in a similar role, such as collections or relationship management. Ability to adapt to changing circumstances and priorities.
Posted 2 weeks ago
3.0 - 4.0 years
3 - 6 Lacs
Arcot, Alleppey, Bengaluru
Work from Office
POSITION DESCRIPTION JOB TITLE Branch Operation Manager GRADE M DEPARTMENT Branch Banking LOCATION Branch SUB-DEPARTMENT NA TYPE OF POSITION Full-time REPORTS TO Sr. Branch Manager/Branch Manager REPORTING INTO Cashier CCR Aadhar Officers ROLE PURPOSE & OBJECTIVE This role is responsible for day to day operational and administrative activities in the branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping. Accountable for quality customer service within stipulated time frame while adhering to regulatory and procedural compliance. Responsible for coordination of audits at the branch and availability of requisite resources in the branch without affecting regular branch business. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Daily cash transaction CRL Limit Branch Audit Cheque stoppage/bounce Aadhaar enrolment Generate quality sales leads Handling of both internal and external queries Customer Service KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Take overall responsibility for administration and control of the branch operations, including its infrastructure and personnel Handle walk-in sales in absence of liabilities/assets sales personnel Drive leads from walk-in customers Handle walk-in sales in absence of liabilities/assets sales personnel Oversee adherence to customers life event management at branch Customers Handle walk-in customers in the absence of the CCR; build & manage robust relationships with the customers by providing exceptional customer service Ensure customers are assisted/educated to use ATMs and motivate them to use ATMs for smaller transactions Ensure adherence to TAT for all branch transaction, grievance redressal and customer queries Address customer complaints and queries escalated by branch staff in a timely manner (Tracking and reporting); ensure reduction in customer complaints over a period of time Internal Process Joint custodian of cash, Branch keys/vault/lockers; ensure all secured stationary are in stock and tracks usage Accountable for cash transactions in the branch including aspects such as cash management, tallying of cash with reports in system & vouchers and maintenance of registers for cash transactions and reconciliation of day end ledgers with the help of cashier Approve/authorize transactions as required, check and ensure genuineness of the documents provided by the customers Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc. Take overall responsibility for housekeeping, physical infrastructure and IT infrastructure Responsible for coordination of functioning and replenishment of cash in the Branch ATMs (to be decided post finalization of ATM operating model) Coordinate activities with Regional-Fund Transfer Unit and Branch Monitoring teams Coordinate with the internal and external audit team in carrying out the periodic Branch audits; formulate and review progress against action plans to address the deviations found in Branch operations and service quality To ensure strict adherence to regulatory compliances in running the branch and report deviations to CRM, perform the role of operations risk and compliance representative at the branch and report to regional OR & compliance managers Learning & Performance Maintain up to date & working knowledge of products/services offered in the branch. Ensure adherence to training man-days/ mandatory training programs for self and reportees Train the Cashier & CCR on process compliance, service quality and Branch operations Ensure goal-setting, midyear -review and annual appraisal process within specified timelines for self and reportees MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications UG Any Graduation preferably in commerce discipline / Post Graduation with Finance specialization Experience Minimum 3-6 years experience in handling Banking/NBFC Operations catering to liabilities and assert products Certifications NA Functional Skills Systematic; meticulous and timely customer service Process Orientation Multitasking ability Knowledge of liabilities & asset products Compliance Orientation Technology Adept Training Skills Behavioral Skills Communication skills fluent in local language & English Managing Customer Relations Process Orientation People orientation Training skills Willingness to travel & relocation as per business requirements and career opportunities Competencies Execution Managing Relationships Influencing Decision Making Location: Alleppey,Arcot,Bengaluru,Bhadravati,Chennai,Dharapuram,Dindigul,Erode,Kollegal,Kottayam,Kozhenchery,Kozhikode,Maddur,Mettupalayam,Mysuru,Nanjangud,Pathanamthitta,Perambalur,Salem,Sathyamangalam,Sira,Thiruvalla,Tiptur,Tirunelveli,Udupi,Vasco Da Gama,Vijayawada,Virudhachalam,Visakhapatnam
Posted 2 weeks ago
2.0 - 3.0 years
1 - 5 Lacs
Ambur, Anupshahr, Ambasamudram
Work from Office
ROLE PURPOSE & OBJECTIVE Lead Generation Conduct regular marketing and sales activities to generate leads from the identified markets Dealing with the Customers- Engage with the customers at the front end to ensure smooth conversions from lead stage to disbursement and also repayment, recovery and retention. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Shall be expected to manage a portfolio of Rs.5 Cr. Progressively Managing a single product across the branch catchment area Managing a customer base of 100 customers progressively KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Candidate should be able to deliver targeted business figures from the location of the branch. He/She is also responsible for building a quality portfolio without compromising on quality levels. Achieve the set targets on MLAP Loans in terms of open market acquisition and existing potential customer conversion Maintain database of the prospects, meet select prospects and manage the relationship thereafter Attend X (to be defined) number of prospects in a day/week/month to generate leads and references for MLAP Loans Should be ready to travel extensively across the catchment area of the location to build the base of business Customer (Both Internal & External) Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services and establish professional relationship with them, with a long-term perspective Guarantee confidential treatment of all the information gathered from customers and demonstrate the highest order of integrity as per the code of conduct of the organization Internal Process Carry out the pre and post-loan activities related to MLAP Loans, perform simple financial analysis, present the loan applications to the sanctioning committee by adhering to the set TAT & prioritize the repayment of loans to preserve the portfolio quality Visit the customers business and home to do the assessment/evaluation, following the Product Policy procedures. Coordinate with the credit department in case of identifying discrepancies or problems in customers information, reports, etc. through Cluster Manager MLAP Innovation & Learning Maintain up to date knowledge of MLAP product as well as a working knowledge of other products offered in the branch Inform Cluster Manager MLAP about the demand in his/her assigned branch catchment as well as on the competition on a regular basis Ensure adherence to training man-days/ mandatory training programs for self Should be updated with the latest trends in civic and local laws of the location of operation MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate in Commerce or relevant subjects Experience(Years and Core Experience Type) 2 years in sales and documentation of loans of which at least 1 years in Housing Loans, home loans or loan against property in an NBFC/ Bank/HFC. Mixed experience of Sales & Credit is acceptable, but should be predominantly in sales Certifications Relevant certifications shall be an added advantage Functional Skills Knowledge of Secured loans/ Mortgage Loans Sales and marketing skills retail financial products Communication Skills - fluent in the local language & can read-write basic English Equipped enough to read and understand the legal papers Behavioral Skills Sound Product knowledge Willingness to travel across the branches and catchment to expand the business Managing customer relations Performance oriented Competencies Good Computer Knowledge KEY INTERACTIONS INTERNAL EXTERNAL Branch Managers Regional Operations, Credit IL Loan Officers, CROs Area Technical Manager Legal Vendors External marketing agencies Competitor Counterparts Location: Ambasamudram,Ambur,Anupshahr,Arcot,Aruppukkottai,Attur,Bodinayakanur,Coimbatore,Cuddalore,Cumbum,Dharapuram,Dharmapuri,Dindigul,Erode,Gobichettipalayam,Hosur,Kanchipuram,Kovilpatti,Krishnagiri,Kumbakonam,Madurai,Mannargudi,Mayiladuthurai,Nagapattinam,Nagercoil,Namakkal,Panruti,Paramathi-Velur,Pattukkottai,Periyakulam,Puducherry,Rajapalayam,Rasipuram,Salem,Sankarankoil,Sathyamangalam,Sivakasi,Thanjavur,Theni,Thiruvaiyaru,Tiruvannamalai,Thiruvarur,Tirunelveli,Tirupathur,Tiruppur,Vellore,Virudhachalam
Posted 2 weeks ago
14.0 - 19.0 years
15 - 20 Lacs
Chitradurga, Shimoga, Bhadravati
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with expertise in Micro Finance, Receivables, and Relationship Management. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with customers and stakeholders. Job Requirements Strong knowledge of Micro Finance, Receivables, and Relationship Management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience working with cross-functional teams. Familiarity with banking regulations and compliance requirements.
Posted 2 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Chennai, Coimbatore, Bengaluru
Work from Office
ROLEPURPOSE & OBJECTIVE HousingLoan is a growing business for Ujjivan. The Area Manager-HousingLoan is the most important position that will drive this businessin the respective cluster. The position is responsible foroverall growth and success of the business in the cluster. Builtefficient team of Loan officers and cluster Managers in theArea/cluster assigned Overseesthe performance of the HL portfolio of his/her region by area andbranch in terms of growth (amount and client base) andproductivity of cluster manager/loan officers by guiding them andcarrying out constructive reviews of their performance Overallresponsible for the control and recovery of loans in his/herregion, risk assessment and recovery strategies. Incoordination with the branch, credit & product teams,identifies suitable branches and locations for Housing businessloan and gets the locations activated. Ensures proper goalsetting, resource planning, marketing and sourcing of HLbusiness. Identifying legal and technical evaluators in thelocations during expansion. Workclosely with product and marketing team to drive suitablebranding and marketing activities in his/her respective cluster. Effictivlyhandly DSA Chanl contcores. NON-FINANCIALSIZE Willbe responsible to handle the geography of at least 3-4 clusterswith a portfolio size of ?100 ?150 Crore Willbe responsible to handle a team of 4 5 cluster managerswith an indirect reporting of 15 30 Loanofficers/relationship managers KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Daily/Weekly /Monthly monitoring of the accomplishment of targetsaccording to the annual/monthly targets established for the areaand branches under his/her responsibility to provide guidance andsolutions to his/her team as required Assigntargets and results on daily, weekly, monthly basis of portfolioof risk by different categories such as days in arrears, numberof installment due, amount within his/her region by area, branch,loan officer with the objective to identify tendencies and risks. SupportsCluster Manager- in his/her area in their duties of clientvisits, risk assessment and recovery strategies Efficientstaffing by timely recruitment & training Implement,supervise and control effectiveness of commercial strategy withhis/her team to reach the productivity and growth targetsestablished. Approvedeviations and exceptions according to policy in place. Ensure,supervise the correct implementation of the credit proceduresincluding all the respective tools Customer Ensurecustomers are educated about all products/services offered byUjjivan. Ensurelower customer attrition by providing different products as percustomer requirement. Focuson lower TAT as per laid down standards. Internalprocess Ensurecompliance with lending guidelines, quality framework and auditrequirements; ensure speedy resolution of any audit observationsand take necessary steps to prevent recurrence audit and otherregulations. Monitorhealth of portfolio Sanctioningof loans according to the policy in place. Ensure,supervise the correct implementation of the credit proceduresincluding all the respective tools Discussstrategies and changes in terms of products, capacity building,procedures etc. Learning& Performance Ensurethat all members of his team are up to date on all relevantcirculars and all products/services offered in the Branch Evaluatethe staff competences in terms of promotion, business assessmentand credit risk assessment capacity and propose solutions forimprovement Ensureadherence to training man-days/ mandatory training programs forself and reportees Ensuregoal-setting, mid-year review and annual appraisal process withinspecified timelines for self and reportees Monitorperformance of staff against defined goals/metrics and takecorrective action wherever required; undertake disciplinary andattendance monitoring of Housing Loans team. Educational Qualifications Graduate,preferably Post Graduation Experience 8-13 yearsin sales and documentation of loans of which at least 4 years inHousing Loans, home loans or loan against property in an NBFC/Bank/HFC/ CA firms/ Outsourcing Agencies. Mixed experience ofSales + Credit is acceptable, but should be predominantly insales. FunctionalSkills Abilityto create teams and drive sales performance. Will be required totake complete ownership of Housing Loan at sub-regional level. Abilityto engage with customers, colleagues & agencies providingvaluation and legal opinion. Plan & execute Marketing andSales promotion for Housing Loan Abilityto plan and coordinate TeamLeading Experience is highly preferred Abilityto speak and read regional language(s)- is desirable. Ability tocommunicate in English (Read-speak-write) is required. Has goodverbal fluency and uses simple, clear and purposeful language. GoodComputer knowledge. Characteristicsof Entrepreneurial Behavior Ability to plan, set goals,initiative, persistence, self-discipline, capacity to take risks,produce support networks and assess the market Establishesa friendly and professional relationship with the entire team BehavioralSkills TrainingSkills Interpersonalskills ability to handle various types of mindsets andget desired output for meeting banks goal Willingnessto travel & relocation as per business requirements andcareer opportunities Managingcustomer relations Performanceoriented EYINTERACTIONS INTERNAL EXTERNAL Productand marketing team Legal& technical team RegionalOps, Credit , collection Externalmarketing agency Audit,Vigilance, Admin & FCU team Location - Bengaluru,Chennai,Coimbatore,Dharwad,Dindigul,Ernakulam,Hyderabad,Magadi,Peenya,Tiruchirapalli,Vellore,Vijayawada,Visakhapatnam
Posted 2 weeks ago
1.0 - 5.0 years
2 - 7 Lacs
Ahmedabad
Work from Office
Invite for Walk In Drive, If you have already attended ESAF SMALL FINANCE BANK interview in last six months, you are not eligible to attend ESAF Bank Interview again (You may attend the interview only after completion of 6 months). REGULAR DEGREE IS MANDATORY FOR ATTENDING INTERVIEW WITH ESAF SMALL FINANCE BANK. Experience: 0 to 10 years Maximum Age : 38 Years Annual CTC: Rs 2,00,000 to 5,00,000 + Quarterly Incentives+ Petrol Allowances Vacancies for the following post- 1. Business Development Officer 2. Business Development Manager 3. Gold Loan Officer 4. Branch Head Interview Date: 19-07-2025(Saturday). Interview Address: ESAF Small Finance Bank, Door No,15, Prahlad Nagar, Campus Corner - 2, Prahlad Nagar P O, Ahmedabad- Gujarat-380015 Interview Timing : 09:00 AM to 02:00 PM Your Job Role Fitment: As per the interview panel decision based on your overall experience, Interview performance, and the current role you are handling Note: #Candidates should be Graduate in regular stream is must with relevant experience in mentioned domain and can join us at the earliest. #Candidate must have two-wheeler for sales job assignment with valid driving license. #Candidates with location constraint and distance learning would not be preferred. # Kindly do not pay any money to any person on behalf of ESAF Small Finance Bank for job offers. Document Required (To be arranged in the same order) 1. Copy of Resume, Photo-1 2.10th,12th, Degree, PG, Marksheet/Certificate. (Self-attested) 3.Adhar and PAN Card. (Self-attested) 4.Last 3-month salary slip [compulsory for experienced candidates]. (Self-attested) Interested candidates please come directly to the venue Warm Regards, ESAF HR
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Hugli
Work from Office
Hiring for Sales Officer. Qualification - Minimum 12th pass. Salary - 12k Nth +Pf+ESIC+Other incentives. Timing - Monday - Saturday (10:00a.m-7:00p.m) Roles and Responsibilities Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition. Interested candidate more details Call Rajib@ 9163596186
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Coimbatore, Erode
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably in micro finance or receivables. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with customers and stakeholders. Job Requirements Strong knowledge of micro finance products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in relationship management and collections is an added advantage. Familiarity with financial regulations and compliance requirements.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Banswara, Udaipura, Jaipur
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably in micro finance or receivables. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with customers and stakeholders. Job Requirements Strong knowledge of micro finance products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing relationships with customers and stakeholders. Familiarity with financial regulations and compliance requirements.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Vapi, Ahmedabad, Vadodara
Work from Office
Post : Client Relationship Manager Hiring experienced BFSI sales professionals. Engage with walk-ins, leads & referrals. Pitch financial products, drive conversions & meet sales goals. Minimum 1 year of BFSI sales experience is required. Required Candidate profile * Qualification : Graduate * Experience : Min 1+ year of any Sales / Banking / Finance / Insurance sector * Age criteria : 21 to 39 Years * Good Communications Skills * Fresher's Can't Apply
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Kollam, Kottayam, Thiruvananthapuram
Work from Office
Role & responsibilities Sales Officer Location: All Kerala Experience: Min 1 year experience prefer Job Type: Full-time Responsibilities Generate leads and follow up on potential clients Explain insurance products clearly to customers Assist clients in choosing suitable insurance policies Meet daily and monthly sales targets Maintain strong customer relationships Requirements: Any graduate degree Good communication skills Interested please contact - Saranya G I (HR -HDFC LIFE) 8891384326
Posted 2 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
JOB DESCRIPTION Department: Legal Officer - Mortgage Loans Location: Gurgaon Reporting To: Business Head Experience Required: 28 years (mortgage/legal domain) Type: Full-time Job Purpose: The Legal Officer for Mortgage Loans will support the legal team in ensuring the legal soundness and compliance of all mortgage lending transactions. This role focuses on assisting with property title due diligence, documentation, and providing foundational legal support, with a strong emphasis on learning and developing expertise in mortgagespecific legal frameworks. Key Responsibilities: 1. Legal Document Review & Support: • Assist in the preliminary review of property-related documents such as Sale Deeds, Title Deeds, Mutation Records, Property Tax Receipts, and other documents required for mortgage loan applications. • Help in cross-referencing information within property documents to ensure consistency and identify basic discrepancies. • Support the legal team in organizing and maintaining legal files and records related to mortgage properties. • Assist in preparing basic legal correspondence and internal communications related to mortgage cases. 2. Due Diligence Assistance: • Learn and understand the process of conducting legal due diligence on property titles, including identifying potential encumbrances, litigations, or other risks. • Coordinate with internal teams (e.g., Credit, Operations) and external counsels/vendors to collect necessary documents and information for legal scrutiny. • Support the preparation of Legal Scrutiny Reports (LSRs) and Title Investigation Reports (TIRs) by compiling relevant data and basic findings under supervision. 3. Documentation Assistance: • Assist in drafting and vetting standard mortgage loan agreements, security documents (e.g., Mortgage Deeds), and other ancillary documents under the guidance of senior legal officers. • Ensure all legal documentation is complete, accurate, and aligns with approved formats and checklists. • Learn about the process of stamp duty calculation, document registration, and other procedural aspects of creating and perfecting mortgages. 4. Research & Compliance Support: • Conduct legal research on specific aspects of property law, banking regulations (RBI/NHB guidelines), and other relevant statutes impacting mortgage lending. • Stay updated on changes in laws and regulations relevant to mortgage operations in India. • Assist in ensuring that basic legal processes and documentation adhere to internal policies and regulatory requirements. 5. Ad-hoc Legal Support: • Provide general legal administrative support to the legal department as required. • Participate in training sessions and workshops to enhance knowledge of mortgage lending laws and practices. Qualifications: • Bachelor of Laws (LLB) from a recognized university is mandatory. • 1-3 years of post-qualification experience. Internships or practical exposure in real estate law, banking, or a corporate legal department will be highly regarded. • Strong academic record. • Foundational understanding of property laws, contract law, and banking regulations in India. • Excellent research and analytical skills. • Meticulous attention to detail and a strong commitment to accuracy. • Good written and verbal communication skills. • Eagerness to learn and develop expertise in mortgage legal matters. • Ability to work effectively in a team environment. • Proficiency in MS Office Suite. Role & responsibilities Preferred candidate profile
Posted 2 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Vijayawada
Work from Office
We are looking for a highly motivated and experienced Senior Sales Officer to join our team in the Credit Cards domain. The ideal candidate will have 2-4 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients to increase sales and revenue. Conduct market research and analyze competitor activity to stay ahead in the market. Collaborate with cross-functional teams to launch new products and programs. Provide excellent customer service and support to ensure high levels of client satisfaction. Identify and pursue new business opportunities to drive growth and expansion. Job Requirements Proven track record of achieving sales targets and driving business growth. Strong knowledge of credit cards and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with sales teams and contributing to business development initiatives.
Posted 2 weeks ago
2.0 - 3.0 years
4 - 8 Lacs
Chitoor
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in retail mortgages and relationship management, with a strong background in these areas. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and analyze competitor activity to stay ahead in the market. Develop and implement sales plans to achieve targets and grow the business. Collaborate with internal teams to provide excellent customer service and support. Build and maintain a strong understanding of client needs and preferences. Job Requirements Strong knowledge of retail mortgages and relationship management principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with diverse client groups and building strong relationships. Familiarity with industry trends and competitor activity.
Posted 2 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Hindupur, Kurnool
Work from Office
We are looking for a skilled Branch Credit Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-5 years of experience in the BFSI industry, preferably with a background in Assets, Inclusive Banking, and SBL. Roles and Responsibility Manage and oversee credit operations, including mortgage and credit management. Develop and implement strategies to enhance branch credit performance and customer satisfaction. Collaborate with cross-functional teams to achieve business objectives and goals. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. Monitor and control risk associated with credit operations and ensure compliance with regulatory requirements. Job Requirements Strong knowledge of credit management, mortgage, and financial analysis. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Ability to analyze complex data and make informed decisions. Strong problem-solving and analytical skills, with attention to detail and accuracy. Experience working in a fast-paced environment and meeting deadlines. Familiarity with banking regulations and compliance requirements.
Posted 2 weeks ago
1.0 - 2.0 years
4 - 8 Lacs
Chennai, Kanchipuram
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in retail mortgages and relationship management, with a strong background in these areas. Roles and Responsibility Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to achieve targets. Collaborate with internal teams to provide excellent customer service. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the community. Job Requirements Proven experience as a Relationship Manager in retail mortgages or a related field. Strong knowledge of financial products and services, particularly in retail mortgages. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with diverse client groups and building strong relationships.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Kolhapur, Pune
Work from Office
We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank, with 2-5 years of experience in the BFSI industry. The ideal candidate will have a strong background in Micro Finance and Receivables. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Develop and implement strategies to improve client engagement and retention. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to identify growth opportunities. Build and maintain a strong understanding of client needs and preferences. Provide excellent customer service to ensure high levels of satisfaction. Job Requirements Strong knowledge of Micro Finance and Receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with relationship management software. Ability to build and maintain strong client relationships.
Posted 2 weeks ago
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