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1.0 - 6.0 years
3 - 5 Lacs
Ludhiana, Punjab, India
On-site
SDM/BDM/ ASM/ SM Salary - 3 LPA- 5 LPA + Incentives Min experience - 1 year into sales Graduation Required Locations - Dasuya, Jalandhar, Gurdaspur, Amritsar, Ludhiana, Hoshiarpur, Tarn Taran, Phagwara, Nawanshahr, Bathinda, Moga, Barnala Job Description- Agent Recruitment & Training Sale of life insurance through agents Training, handholding, motivating & developing agents for better productivity Meet sales target month on month basis Good at communication and must be a local candidate Skills- Team building & Team leading Maintain strong relationships with clients to ensure long term Business Role: Insurance Sales / BD Manager Industry Type: Insurance Department: BFSI ,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Kannur, Kerala, India
On-site
Role & responsibilities Plan and carry out strategies to accomplish organizational goals. Lead, teach and motivate a productive team. Lead provide by the company you need to work on this lead. Convince the customer and sell the insurance policy. set the meeting with interested clients. Organizing sales visit. Preferred candidate profile Min 1 year experience in sales. Graduation Mandatory. Two wheeler Mandatory. Role: Insurance Sales / BD Manager Industry Type: Insurance Department: BFSI ,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Kollam, Kerala, India
On-site
Role & responsibilities Manage a team of sales professionals to achieve business targets through effective field sales strategies. Develop and maintain strong relationships with existing clients, identifying new opportunities for growth and expansion. Collaborate with cross-functional teams to launch new products and services, ensuring seamless integration into existing channels. Analyze market trends, competitor activity, and customer needs to inform strategic decisions on product positioning and pricing. Provide coaching, training, and mentorship to junior team members to enhance their skills and performance. Preferred candidate profile 1-6 years of experience in B2C or BFSI sales (credit cards, banking/NBFC loans). Strong understanding of channel sales principles and ability to develop effective partnerships with distributors/agents. Excellent communication skills with the ability to build rapport at all levels; fluency in local language(s) required. Role: Insurance Sales / BD Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate
Posted 1 week ago
1.0 - 5.0 years
0 - 3 Lacs
Patna, Bihar, India
On-site
A bancassurance professional is responsible for providing banking and insurance services to customers. This includes consultation to understand the customers financial needs and recommend the best products to suit their requirements. The primary responsibilities include the following: Analyzing customer needs and identifying cross-sell opportunities. Explaining banking and insurance products and processes to customers. Assisting customers in choosing the most appropriate financial products. Knowing banking and insurance policies to offer the best solutions. Building customer relationships and providing after-sales services. Improving customer satisfaction and achieving Sales targets. Location : Kolkata, Howrah, Hoogly, Jharkhand, Bihar, Berhampore WB, Uttarpara, Uluberia, Haldia, Bardhman, Role: Insurance Sales / BD Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Role & responsibilities It is a field job. You will have to travel within the assigned location to meet channel partner teams and customers. You will be evaluated on your ability to meet the business targets (Top line, Persistency, Product mix) by collaborating with and driving channel partners. You will also accompany the channel partner teams on pre and post sales such as claim settlement. HDFC Life believes in technology driven sales and you will learn new technology/Mobility enhancements, to comply with the Sales Management Process. As a business professional you will uphold organizational values in every action and ensure business ethics and integrity. You are expected to be compliant to regulatory and statutory regulations. Role: Relationship Manager Industry Type: Insurance Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Jangaon
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Warangal
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Karimnagar
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Zahirabad
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Sangareddy
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 1 week ago
3.0 - 7.0 years
8 - 14 Lacs
Chennai
Work from Office
Roles & Responsibilities: Build sales funnel by working closely with the JSW One platforms demand generation team. Drive sales targets for the zone which includes and not limited to new borrower onboardings, processing fees, AUM utilization and disbursals. Create sales funnel, enable approvals with credit teams, close customer documentations and ultimately drive utilization in the portfolio. Manage existing portfolio and be responsible for portfolio health by enabling timely renewals and timely collections. Work closely with cross functional teams like credit, operations and tech to help create scalable customer journey Who can apply: 4-5 of experience across banks and NBFC Strong understanding of SME/MSME supply chain finance products - Channel Finance, Term Loans, Business Loans, WCDL & Vendor Finance. Sales streak for convincing customers of B2B lending products, from lender and fintech perspective Ability to contribute in an IC role with gradual performance-based growth to lead teams Stakeholder management, business expectation fulfilment and problem solver. Should be flexible and swift to adopt start up pace. Location: Hyderabad, Indore and Ludiana
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Karaikal, Viluppuram
Work from Office
Channel : Bancassurance Ban k - Catholic Syrian Bank Experience : Minimum 1 - 3 Years in sales and marketing into Banking, insurance, Finance or investment Domain. Strong expertise in selling BFSI Products. If your Interested; Kindly WhatsApp your resume to 9080833389 (Or) Mail ID : v.logeshwari@edelweisslife.in Thanks & Regards V Logeshwari Human Resource
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Siliguri, Morigaon, Aizawl
Work from Office
Openings for Banca sales -Maintain Good relationship with bank & sell the Life insurance -Handling walk in customers & leads provided by the bank -Business development for Life Insurance candidate can Apply/Refer their CV at 8767546566 Required Candidate profile Any Graduate with minimum 1 year of Life Insurance sales experience/Casa sales/Bank channel/Broking channel/NBFC Channel/branch banking sales experience can apply Perks and benefits Incentives + allowances +Fast-track promotion
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Imphal, Malkangiri, Rayagada
Work from Office
Openings for Banca sales -Maintain Good relationship with bank & sell the Life insurance -Handling walk in customers & leads provided by the bank -Business development for Life Insurance candidate can Apply/Refer their CV at 8767546566 Required Candidate profile Any Graduate with minimum 1 year of Life Insurance sales experience/Casa sales/Bank channel/Broking channel/NBFC Channel/branch banking/any sales experience can apply Perks and benefits Incentives + allowances +Fast-track promotion
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Candidate Should Have Good Communication Skills Must Have Minimum 1 Year Sales Experience Insurance / Banking / BFSI Sales Experience Will be Advantage Interested Candidates Can Call @HR kavita 9318460257
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai, Bengaluru
Work from Office
Candidate must be a Graduate Freshers also can apply BFSI Sales experience is mandatory Home Loan / Insurance sales experience is preferred Bike is Must Comfortable to go outside Open to Travel Candidates Can Call @HR Mansi 8595586162& WhatsApp
Posted 1 week ago
4.0 - 8.0 years
2 - 3 Lacs
Lucknow
Work from Office
Job Summary: We are seeking a highly motivated and experienced Senior Team Leader Collections & Recovery to lead a team of collection officers in managing overdue accounts and maximizing recovery performance. The ideal candidate will bring strong leadership, strategic thinking, and excellent communication skills to drive results while ensuring full compliance with regulatory standards and company policies. Key Responsibilities: Lead and manage a team of collection officers, setting clear goals, KPIs, and performance expectations. Develop and implement effective debt recovery strategies tailored to different risk segments and delinquency buckets. Monitor team performance through regular reports and dashboards; identify and resolve performance gaps. Handle escalated customer cases, disputes, and complex negotiations with professionalism and tact. Ensure the team adheres to all legal and regulatory compliance standards (e.g., FDCPA, GDPR, RBI guidelines, etc.). Conduct regular coaching sessions, performance reviews, and training to continuously develop team capability. Collaborate with internal departments such as Risk, Legal, and Customer Service to facilitate recoveries and manage account resolutions. Analyze portfolio trends, customer behavior, and risk indicators to propose improvements in strategy and operations. Support automation, process enhancements, and system upgrades to increase collection efficiency. Maintain accurate documentation and records in the collection system or CRM software. Key Skills & Competencies: Strong leadership and team management skills Proven knowledge of debt recovery practices and delinquency management Excellent negotiation and customer handling skills Analytical and data interpretation capabilities Sound knowledge of collections tools and CRM systems (e.g., SAP, Tally, Oracle, or others) High level of integrity, resilience, and professionalism Ability to work under pressure and meet aggressive targets Knowledge of regulatory and legal aspects of collections Qualifications & Experience: Bachelor’s degree in Finance, Business Administration, or a related field (MBA preferred) 5+ years of experience in collections, with at least 2 years in a team leadership role Experience in financial services, NBFC, telecom, or banking sectors preferred
Posted 1 week ago
6.0 - 8.0 years
22 - 27 Lacs
Mumbai Suburban
Work from Office
Key Responsibilities: Handing the Regular Assessment of group companies independently (including co-ordination / compilation of details) Assist in CIT(A)/DRP/ ITAT matters for the group companies Follow-up with tax department for the rectification applications filed and obtain the OGE for orders passed by CIT(A)/ITAT E-Filling of Income-tax Returns of the companies of the group (including charitable trusts) Completion of Tax Audit and International Transfer Pricing of Group entities Preparation of advance tax calculation, current tax provision and deferred tax computation of various Group entities Advising TDS implications on payments as well as dealing with TDS Officers Tax planning and ensure tax savings in relation to new laws / rules in effect including strategic planning for the Group as a whole To ensure obtaining pending refunds in timely way. To read and analyse recent judgements w.r.t the provisions of the Act and its applicability to Group entities be circulated among teams. Skills & Competencies required: Analytical Skills & Decision making. Strong communication skills, to build a strong working relationship with all stakeholders and the ability to influence fact-based and logical conclusions. Demonstrate high levels of Ownership & Accountability. Ability to organise their work, plan well and prioritise based on impact on work. Action-oriented and results-driven.
Posted 1 week ago
3.0 - 6.0 years
3 - 7 Lacs
Kolkata, Ahmedabad, Surat
Work from Office
*Lead and manage the branch sales team to achieve business targets. *Develop and execute strategies for growth in the affordable housing finance sector. *Identify and onboard potential customers and ensure smooth loan processing. Required Candidate profile *3+ year of experience in affordable housing finance/Home Loan. *Avg tenure: Over 1.5 years in each organization or across the last three organizations. *Good network in Market & Client Handling.
Posted 1 week ago
1.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Regulatory Compliance & Reporting Ensure adherence to all applicable RBI guidelines for NBFC-P2P entities Assist in tracking and implementing regulatory circulars and Master Directions Prepare compliance checklists and documentation for each RE Support regulatory filings and manage audit trails for reporting Internal Audit & Risk Control Conduct periodic internal audits across operations, customer service, tech, and collections Track closure of audit observations and support RCA documentation Assist in maintaining audit calendars and follow-up mechanisms Agreement & Vendor Compliance Review vendor agreements for compliance with RBI outsourcing norms, DLG, and COC guidelines Maintain a repository of agreements with renewal, vetting, and audit schedules Support vendor onboarding from a compliance standpoint AML/KYC Monitoring Ensure compliance with KYC, CKYCR, and AML standards across REs Track and highlight red flags in user onboarding and transaction behavior Maintain hygiene around UCIC, implied KYC mapping, and suspicious transaction tracking Cross-Functional Compliance Support Collaborate with Ops, Tech, Product, Legal, and Business teams to embed compliance-by-design Participate in project rollouts to ensure regulatory safeguards are integrated from the planning stage Prepare compliance SOPs and help institutionalize a control-first culture
Posted 1 week ago
8.0 - 13.0 years
5 - 9 Lacs
Mumbai
Work from Office
Job Title: Transaction Monitoring Job Level: Mid-Level Report to: Manager Department: Risk & Compliance / Fraud Prevention Organization: Airpay Payment Services Pvt. Ltd ( https://www.airpay.co.in/ ) Location: Mumbai. Job Summary: To lead and manage field investigation teams focused on on-ground verifications, merchant and customer visits, fraud detection, and resolution of escalated payment issues to protect the integrity of the fintech payments ecosystem. Key Responsibilities: Team Management: Lead, train, and supervise a team of field investigators across multiple regions. Allocate field assignments based on priority, geography, and risk level. Monitor performance and ensure timely completion of investigations. Field Investigations: Oversee and conduct field visits to merchants, agents, and customers to verify KYC details, investigate fraudulent transactions, and resolve high-risk cases. Liaise with merchants, vendors, and partners to understand transactional discrepancies. Document findings and collect necessary evidence (photographs, statements, transaction logs). Risk Assessment: Identify and evaluate patterns of suspicious activity and recommend preventive actions. Coordinate with internal fraud analytics and monitoring teams for lead generation. Compliance & Reporting: Ensure field activities comply with internal policies, RBI guidelines, and legal standards. Draft and review investigation reports and escalate critical issues to senior management. Support the STR filing team with on-ground inputs and factual verification if required. Stakeholder Coordination: Work closely with Compliance, Legal, Fraud Risk, Customer Service, and Product teams. Liaise with law enforcement agencies if required in complex or criminal cases. Required Qualifications: Graduate in any discipline (Bachelor s degree in Criminology, Commerce, or Law preferred) Skills and Experience: 8 years of experience in field investigations, fraud detection, or risk management in BFSI or Fintech Experience managing field teams and working in a fast-paced digital payments environment Strong analytical, problem-solving, and reporting skills Good understanding of KYC/AML norms, payment frauds, and regulatory guidelines Willingness to travel extensively (PAN-India or regional coverage) Excellent interpersonal and verbal communication skills Experience handling UPI, wallet, or merchant onboarding fraud Knowledge of tools like Salesforce, CRM, or field investigation tracking platforms Prior work experience in NBFC, Fintech, or PSP environment Travel Requirement: Yes
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
Role Overview: We are seeking an Operations Executive to join our team and manage collections reporting, bureau reporting, and MIS activities. This role is critical in supporting day-to-day operational reporting, maintaining accurate loan book data, calculating interests, and ensuring precise documentation across reporting functions. The role requires strong working knowledge of loan operations, and expertise in Excel. Roles & Responsibilities: Prepare and manage collections reports, tracking payments, delinquencies, and recovery updates. Handle bureau reporting, ensuring accurate and timely submission of data to credit bureaus. Maintain and manage MIS reports for collections, disbursements, and loan book monitoring. Track and manage loan book data, including EMI schedules, outstanding balances, interest calculations, and reconciliations. Support daily, weekly, and monthly reporting requirements for internal and regulatory needs. Collaborate with finance and credit teams to ensure reporting accuracy and process alignment. Work extensively on Excel for reporting, data analysis, and reconciliation activities. Qualifications: B.Com / M.Com degree (Mandatory). 2 4 years of experience in NBFC, banking, or financial services in an operations or reporting role. Strong knowledge of loan book operations and interest calculations. Proficiency in Advanced Excel (VLOOKUP, Pivot Tables, IF formulas, data cleaning, and reporting). Familiarity with collections processes and reporting standards. Understanding of credit bureau reporting processes preferred. What We Look For: Analytical mindset with attention to detail. Ability to handle large data sets with accuracy. Proactive and process-oriented approach. Comfortable working in fast-paced NBFC environments.
Posted 1 week ago
5.0 - 7.0 years
3 - 5 Lacs
Krishnagiri, Salem, Tirunelveli
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 3 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 1 week ago
5.0 - 8.0 years
3 - 5 Lacs
Madurai, Chennai, Coimbatore
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 3 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Aranthangi
Work from Office
1.JOB PURPOSE:Responsible for Credit underwriting of Rural_ LAP proposals for L&T Finance Ltd. PRINCIPAL ACCOUNTABILITIES: Ensure credit underwriting in line with defined credit policy of Rural_ LAP BusinessEnsure appropriate judgement is taken on the credit proposals to ensure the quality of portfolioUnderstand credit policy and processes as well as credit environmentEnsure detailed PD is done for all the proposals. Further few customers need to be physically visited inline with requirementEnsure the quality of Credit approval note and the Credit approval mails.Ensure the TAT for all the proposals is maintained inline with the prescribed standardsEnsure the productivity for underwriting proposals is maintained inline with the prescribed standardsEnsure all MIS is maintained timely and correctlyContribute to the new project initiatives 3. SKILLS AND KNOWLEDGE Educational QualificationsCA/Post-graduate in FinanceFunctional SkillsAttention to Detail, Critical Thinking, Sound Knowledge of Risk Management & Credit, Process Oriented, Time Management Relevant and total years of Experience3-5 years in an underwriting team of a top tier bank/ NBFC/ fintechs in India.
Posted 1 week ago
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