Handle inbound/outbound calls, emails, chats, or social media messages from customers. Respond to customer inquiries regarding products services or complaints. Record customer interactions, details of inquiries, complaints, and actions taken. Resolve customer issues efficiently, within service-level agreements (SLAs) and escalate complex cases as needed. Follow up with customers to ensure issues are resolved to their satisfaction. Provide accurate information and guidance to customers in a courteous manner. Maintain a positive, empathetic, and professional attitude toward customers at all times. Identify trends in customer issues and report feedback to relevant teams. Support cross-functional teams for improving the customer experience. Job Types: Full-time, Permanent, Fresher Pay: ₹12,230.43 - ₹20,247.93 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Location: Rajkot, Gujarat (Preferred) Work Location: In person Speak with the employer +91 8866322311
Business Analysis & Strategy: Conduct data-driven business analysis to support strategic decisions. Identify trends, insights, and opportunities to enhance business performance. Assist in formulating and monitoring business and sales strategies. Trend Analysis & Market Insights: Conduct market research and competitor analysis to identify growth opportunities. Track industry trends and recommend strategies for business expansion. Provide insights into customer preferences, sales trends, and competitive positioning. MIS Reporting & Data Management: Collaborate with various departments to analyse business operations and suggest improvements. Develop and maintain Management Information System (MIS) reports for senior management. Ensure accurate and timely data collection, analysis, and reporting. Identify key performance indicators (KPIs) and generate insights for strategic planning. Proposal & Report Preparation: Prepare business proposals, sales presentations, and reports for internal and external stakeholders. Compile data from different departments to generate insightful reports. Draft high-quality documents, reports, and executive summaries. Strategic Support to MD: Provide analytical and operational support to the MD in business planning and decision-making. Coordinate with internal teams to streamline operations and project execution. Handle confidential and strategic matters with discretion. Risk Management · Identify function wise risks, discuss with HODs and finalise the risk Mitigation plan · Keep deliberating on the various risks and prepare a risk management plan Business review Meetings Liaise with different departments to align business strategies. Drive the weekly Business review meetings Prepare agendas, track action points, and follow up on deliverables. Improvement Projects Drive Cross functional Improvement projects with CFTS Keep MD posted on such projects on a weekly basis Project Management & Follow-ups: ·Follow up with department heads for various reports, pending tasks, and key deliverables. · Monitor project timelines and ensure completion of assignments as per deadlines. · Address project management issues and support smooth workflow within the organization. · Assist in tracking project progress and identifying potential roadblocks. Cross-functional Coordination: · Liaise with different departments to align business strategies. · Support in coordinating key meetings, reviews, and strategic discussions. · Prepare agendas, track action points, and follow up on deliverables Contact- 8866322311, nbchiringpartner@gmail.com Candidate must belongs from Building Materials Hardware industry. Job Types: Full-time, Permanent Pay: ₹60,545.07 - ₹100,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Experience: Executive Assistant: 7 years (Preferred) building Materials industry: 7 years (Preferred) Language: English (Preferred) Location: Andheri East, Mumbai, Maharashtra (Preferred) Work Location: In person
Title: Sales Officer Experience: Fresher and experienced both will be considered Salary: 15 K to 40 K Gender: Male Only Location: Morbi, Ap. Pipli Village Industry- Building Materials/ Chemical/Paint/Tiles/ Adhesive Roles & Responsibility: Calling potential customers to explain company products and encourage purchases. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer data. Provide excellent customer service, addressing and resolving customer complaints and queries. Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed Manage leads in the sales pipeline. Negotiate sales contracts and sales agreements to finalize sales Prospect leads through relevant channels and media. Conducting follow-ups with leads to ensure they are converted into sales opportunities. Job Types: Full-time, Permanent Pay: ₹15,599.25 - ₹40,209.67 per month Benefits: Health insurance Provident Fund Experience: Sales: 1 year (Preferred) Location: Morbi, Gujarat (Preferred) Work Location: In person
Title: Sales Officer Experience: Fresher and experienced both will be considered Salary: 15 K to 40 K Gender: Male Only Location: Morbi, Ap. Pipli Village Industry- Building Materials/ Chemical/Paint/Tiles/ Adhesive Roles & Responsibility: Calling potential customers to explain company products and encourage purchases. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer data. Provide excellent customer service, addressing and resolving customer complaints and queries. Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed Manage leads in the sales pipeline. Negotiate sales contracts and sales agreements to finalize sales Prospect leads through relevant channels and media. Conducting follow-ups with leads to ensure they are converted into sales opportunities. Job Types: Full-time, Permanent Pay: ₹15,599.25 - ₹40,209.67 per month Benefits: Health insurance Provident Fund Experience: Sales: 1 year (Preferred) Location: Morbi, Gujarat (Preferred) Work Location: In person
Roles & Responsibility: Calling potential customers to explain company products and encourage purchases. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer data. Provide excellent customer service, addressing and resolving customer complaints and queries. Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed Manage leads in the sales pipeline. Negotiate sales contracts and sales agreements to finalize sales Prospect leads through relevant channels and media. Conducting follow-ups with leads to ensure they are converted into sales opportunities. Job Types: Full-time, Permanent Pay: ₹174,413.03 - ₹488,338.45 per year Benefits: Health insurance Provident Fund Experience: Inside sales: 1 year (Preferred) Location: Morbi, Gujarat (Preferred) Work Location: In person Speak with the employer +91 8866322311
Roles & Responsibility: Calling potential customers to explain company products and encourage purchases. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer data. Provide excellent customer service, addressing and resolving customer complaints and queries. Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed Manage leads in the sales pipeline. Negotiate sales contracts and sales agreements to finalize sales Prospect leads through relevant channels and media. Conducting follow-ups with leads to ensure they are converted into sales opportunities. Job Types: Full-time, Permanent Pay: ₹174,413.03 - ₹488,338.45 per year Benefits: Health insurance Provident Fund Experience: Inside sales: 1 year (Preferred) Location: Morbi, Gujarat (Preferred) Work Location: In person Speak with the employer +91 8866322311
Roles & Responsibility: Calling potential customers to explain company products and encourage purchases. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer data. Provide excellent customer service, addressing and resolving customer complaints and queries. Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed Manage leads in the sales pipeline. Negotiate sales contracts and sales agreements to finalize sales Prospect leads through relevant channels and media. Conducting follow-ups with leads to ensure they are converted into sales opportunities. Job Types: Full-time, Permanent Pay: ₹17,027.39 - ₹42,067.33 per month Language: English (Preferred) Hindi (Preferred) Location: Morbi, Gujarat (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Roles & Responsibility: Calling potential customers to explain company products and encourage purchases. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer data. Provide excellent customer service, addressing and resolving customer complaints and queries. Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed Manage leads in the sales pipeline. Negotiate sales contracts and sales agreements to finalize sales Prospect leads through relevant channels and media. Conducting follow-ups with leads to ensure they are converted into sales opportunities. Job Types: Full-time, Permanent Pay: ₹17,027.39 - ₹42,067.33 per month Language: English (Preferred) Hindi (Preferred) Location: Morbi, Gujarat (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Job Title: Senior Engineer. Department: Supplier & Inhouse Quality Location: Rajkot & Jamnagar Reports To: Quality Manager. Industry: Locking Systems Manufacturing (Mechanical) Job Purpose: To ensure that products meet established quality standards through systematic auditing of manufacturing processes, materials, and finished goods. The QC/QA Auditor will be responsible for identifying non-conformities, recommending corrective actions, and verifying implementation. We are seeking a detail-oriented and experienced Supplier Quality / QC & QA Auditor to ensure that supplied finished products meet the quality standards required for our locking systems. Key Responsibilities: Quality Control: Conduct regular supplier audits (process, product, and system audits) based standards Perform in-process and final product inspections of mechanical locks Kitchen & furniture accessories (E.g Handle, latches, cylinders, smart lock Etc.) Use precision measuring tools (E.g vernier callipers, micrometres, gauges) to ensure dimensional accuracy. Validation of material testing (e.g., Life cycle testing, salt spray testing for corrosion, Material testing etc). Record and track non-conformities, perform root cause analysis (RCA) Audit & Reporting: Prepare detailed audit reports with findings and improvement suggestions. Maintain inspection records, audit logs and compliance documentation. Quality Assurance: Corrective actions and follow up on closure of non-conformance reports (NCRs). Monitor adherence to standard operating procedures (SOPs) across production, assembly, and packaging. Qualifications & Experience: Diploma/Bachelor’s Degree in Mechanical/Industrial/Production Engineering or a related field. 3–5 years of experience in QC/QA roles in the mechanical hardware or locking industry. Experience with ISO 9001:2015 is an advantage. Knowledge of machining, die casting, powder coating, and assembly processes. Technical Skills: Skills & Competencies: knowledge of mechanical drawings, GD&T, tolerances, and material specifications. Documentation, communication, and reporting skills. Familiarity with metal stamping, die casting, Powder coating & electroplating and assembly processes. Job Type: Full-time Pay: ₹50,661.93 - ₹65,567.54 per month Experience: QC: 3 years (Preferred) Location: Jamnagar, Gujarat (Preferred) Work Location: In person
Experience-2yr+ Female only Industry-Architecture Building Materials and Fittings Contact- 8866322311, [email protected] Job Description: Store / Showroom Executive with Experience in Innovative Retail Display Concepts Position Overview: We are seeking a skilled and experienced Store Manager to lead our display center, focusing on innovative display concepts. As a Store Manager, you will be responsible for ensuring the efficient operation of the Display Center, delivering an exceptional customer experience, and maximizing sales and profitability. Your expertise in handling an inspiring and visually captivating store layout will play a pivotal role in promoting our products and brand identity. Key Responsibilities: Display Concept Management: Utilize your in-depth knowledge of innovative display concepts to design and maintain an engaging and visually appealing store layout. Curate displays that showcase products in an interactive and captivating manner, ensuring maximum impact on potential customers. Collaborate with the marketing team to develop and implement promotional strategies that align with the store's unique display concept. Store Operations: Oversee day-to-day store operations, including opening and closing procedures, inventory management, and visual merchandising. Monitor stock levels, coordinate replenishment orders, and ensure that all products are adequately displayed and available for customers. Maintain a clean and organized store environment, adhering to company standards and safety guidelines. Customer Experience: Lead by example in delivering exceptional customer service and ensuring that the team maintains the highest level of customer satisfaction. Train and coach store staff to provide product knowledge and effectively engage with customers to enhance their shopping experience. Address customer inquiries, concerns, and complaints promptly and professionally. Sales and Performance: Set sales targets and goals for the store, motivating the team to achieve and exceed them. Analyze sales data and store performance metrics to identify areas for improvement and develop action plans accordingly. Regularly report store performance to higher management, highlighting achievements and challenges. Staff Management: Recruit, hire, and onboard qualified store staff, ensuring that they receive proper training in the innovative display concepts and store operations. Conduct performance evaluations, provide constructive feedback, and identify opportunities for growth and development. Foster a positive and collaborative work environment that encourages teamwork and individual excellence. Health and Safety Compliance: Ensure the store complies with all health and safety regulations, promoting a safe working and shopping environment. Conduct regular safety inspections and implement corrective measures as needed. Requirements: Proven experience as a Store Manager or similar role, with specific expertise in managing a retail display center with innovative concepts. Strong understanding of visual merchandising techniques and their application in a retail setting. Excellent leadership and people management skills, with the ability to motivate and guide a diverse team. Exceptional customer service and communication skills. Analytical mindset with a focus on achieving sales targets and driving performance. Ability to handle multiple tasks simultaneously and maintain attention to detail. Familiarity with inventory management and point-of-sale (POS) systems. A passion for interior design, home furnishings, or related industries is a plus. Flexibility to work weekends, holidays, and extended hours as required in a retail setting. If you have the required experience in managing an innovative retail display center and possess the leadership skills to drive our store's success, we encourage you to apply for this exciting opportunity. Join our team and contribute to creating an inspiring and captivating shopping experience for our customers. Job Types: Full-time, Permanent Pay: ₹25,513.61 - ₹35,491.69 per month Benefits: Health insurance Life insurance Provident Fund Experience: building materials: 2 years (Preferred) total work: 2 years (Preferred) Location: Hyderabad, Telangana (Preferred) Work Location: In person
Experience-2yr+ Female only Industry-Architecture Building Materials and Fittings Contact- 8866322311, nbchiringpartner@gmail.com Job Description: Store / Showroom Executive with Experience in Innovative Retail Display Concepts Position Overview: We are seeking a skilled and experienced Store Manager to lead our display center, focusing on innovative display concepts. As a Store Manager, you will be responsible for ensuring the efficient operation of the Display Center, delivering an exceptional customer experience, and maximizing sales and profitability. Your expertise in handling an inspiring and visually captivating store layout will play a pivotal role in promoting our products and brand identity. Key Responsibilities: Display Concept Management: Utilize your in-depth knowledge of innovative display concepts to design and maintain an engaging and visually appealing store layout. Curate displays that showcase products in an interactive and captivating manner, ensuring maximum impact on potential customers. Collaborate with the marketing team to develop and implement promotional strategies that align with the store's unique display concept. Store Operations: Oversee day-to-day store operations, including opening and closing procedures, inventory management, and visual merchandising. Monitor stock levels, coordinate replenishment orders, and ensure that all products are adequately displayed and available for customers. Maintain a clean and organized store environment, adhering to company standards and safety guidelines. Customer Experience: Lead by example in delivering exceptional customer service and ensuring that the team maintains the highest level of customer satisfaction. Train and coach store staff to provide product knowledge and effectively engage with customers to enhance their shopping experience. Address customer inquiries, concerns, and complaints promptly and professionally. Sales and Performance: Set sales targets and goals for the store, motivating the team to achieve and exceed them. Analyze sales data and store performance metrics to identify areas for improvement and develop action plans accordingly. Regularly report store performance to higher management, highlighting achievements and challenges. Staff Management: Recruit, hire, and onboard qualified store staff, ensuring that they receive proper training in the innovative display concepts and store operations. Conduct performance evaluations, provide constructive feedback, and identify opportunities for growth and development. Foster a positive and collaborative work environment that encourages teamwork and individual excellence. Health and Safety Compliance: Ensure the store complies with all health and safety regulations, promoting a safe working and shopping environment. Conduct regular safety inspections and implement corrective measures as needed. Requirements: Proven experience as a Store Manager or similar role, with specific expertise in managing a retail display center with innovative concepts. Strong understanding of visual merchandising techniques and their application in a retail setting. Excellent leadership and people management skills, with the ability to motivate and guide a diverse team. Exceptional customer service and communication skills. Analytical mindset with a focus on achieving sales targets and driving performance. Ability to handle multiple tasks simultaneously and maintain attention to detail. Familiarity with inventory management and point-of-sale (POS) systems. A passion for interior design, home furnishings, or related industries is a plus. Flexibility to work weekends, holidays, and extended hours as required in a retail setting. If you have the required experience in managing an innovative retail display center and possess the leadership skills to drive our store's success, we encourage you to apply for this exciting opportunity. Join our team and contribute to creating an inspiring and captivating shopping experience for our customers. Job Types: Full-time, Permanent Pay: ₹25,513.61 - ₹35,491.69 per month Benefits: Health insurance Life insurance Provident Fund Experience: building materials: 2 years (Preferred) total work: 2 years (Preferred) Location: Hyderabad, Telangana (Preferred) Work Location: In person
Experience-2yr+ Female only Industry-Architecture Building Materials and Fittings Contact- 8866322311, nbchiringpartner@gmail.com Job Description: Store / Showroom Executive with Experience in Innovative Retail Display Concepts Position Overview: We are seeking a skilled and experienced Store Manager to lead our display center, focusing on innovative display concepts. As a Store Manager, you will be responsible for ensuring the efficient operation of the Display Center, delivering an exceptional customer experience, and maximizing sales and profitability. Your expertise in handling an inspiring and visually captivating store layout will play a pivotal role in promoting our products and brand identity. Key Responsibilities: Display Concept Management: Utilize your in-depth knowledge of innovative display concepts to design and maintain an engaging and visually appealing store layout. Curate displays that showcase products in an interactive and captivating manner, ensuring maximum impact on potential customers. Collaborate with the marketing team to develop and implement promotional strategies that align with the store's unique display concept. Store Operations: Oversee day-to-day store operations, including opening and closing procedures, inventory management, and visual merchandising. Monitor stock levels, coordinate replenishment orders, and ensure that all products are adequately displayed and available for customers. Maintain a clean and organized store environment, adhering to company standards and safety guidelines. Customer Experience: Lead by example in delivering exceptional customer service and ensuring that the team maintains the highest level of customer satisfaction. Train and coach store staff to provide product knowledge and effectively engage with customers to enhance their shopping experience. Address customer inquiries, concerns, and complaints promptly and professionally. Sales and Performance: Set sales targets and goals for the store, motivating the team to achieve and exceed them. Analyze sales data and store performance metrics to identify areas for improvement and develop action plans accordingly. Regularly report store performance to higher management, highlighting achievements and challenges. Staff Management: Recruit, hire, and onboard qualified store staff, ensuring that they receive proper training in the innovative display concepts and store operations. Conduct performance evaluations, provide constructive feedback, and identify opportunities for growth and development. Foster a positive and collaborative work environment that encourages teamwork and individual excellence. Health and Safety Compliance: Ensure the store complies with all health and safety regulations, promoting a safe working and shopping environment. Conduct regular safety inspections and implement corrective measures as needed. Requirements: Proven experience as a Store Manager or similar role, with specific expertise in managing a retail display center with innovative concepts. Strong understanding of visual merchandising techniques and their application in a retail setting. Excellent leadership and people management skills, with the ability to motivate and guide a diverse team. Exceptional customer service and communication skills. Analytical mindset with a focus on achieving sales targets and driving performance. Ability to handle multiple tasks simultaneously and maintain attention to detail. Familiarity with inventory management and point-of-sale (POS) systems. A passion for interior design, home furnishings, or related industries is a plus. Flexibility to work weekends, holidays, and extended hours as required in a retail setting. If you have the required experience in managing an innovative retail display center and possess the leadership skills to drive our store's success, we encourage you to apply for this exciting opportunity. Join our team and contribute to creating an inspiring and captivating shopping experience for our customers. Job Types: Full-time, Permanent Pay: ₹25,513.61 - ₹35,491.69 per month Benefits: Health insurance Life insurance Provident Fund Experience: building materials: 2 years (Preferred) total work: 2 years (Preferred) Location: Hyderabad, Telangana (Preferred) Work Location: In person