-Working knowledge of Ms excel and Ms word. -Record and Maintain day to day sales register in Ms excel with accuracy. -Support internal or external auditors during physical stock counts and provide stock related documentations. -Working knowledge of tally software. -Working knowledge of GST AND TDS. -Sale/Purchase bill generation in Tally along with E-invoice and E-way bill. -Communicate with clients for follow up on outstanding invoices or discrepancies and maintain proper communication with external party. - Check courier payment statement with our records -Invoices are being generated against sales and proper courier dockets are available. -Depositing cheques into bank and related works. -Other accounts and office related work
We sale IT Hardware(RAM/SSDs etc) on 3 Year warranty to our customer. In these 3 years if any problem occurs then our customer sends product to us for replacement purpose. Hence we need a Replacement person to handle below tasks- Local replacement work:- -Receive Defective goods of Local Delhi Customers. -Identify weather Defective goods belong to Our company -Record and give Good receipt slip to customer -Coordinate with stock manager for exchange of defective goods with a new/repaired product -Handle & Resolve customer issues/complaints during the whole process of replacement. -Maintain inventory of Defective Goods and assist in stock take of the same. Outer replacement work:- -Receive Defective goods parcel of interstate customers -Identify weather Defective goods belong to Our company -Record receipt of RMA goods in Replacement Register (to we done manually or in excel) -Communicate the Receipt of Goods to customer Via WhatsApp or call -In case any item is not received or short received in customer's RMA parcel inform the same to him -Coordinate with stock manager for exchange of defective goods with a new/repaired product -Make RMA parcel, dispatch and intimate the same to customer via WhatsApp or call -Handle & Resolve customer issues/complaints during the whole process of outer replacement -Maintain inventory of Defective Goods and assist in stock take of the same. -Any other Office related work as assigned to him from time to time.