Navi is a mobile and web application designed to help pedestrians safely navigate urban areas by surfacing public crime data and crowdsourcing real-time hazards and public safety concerns.
Bengaluru
INR Not disclosed
Work from Office
Internship
Company Secretary Trainee About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a Navi_ite : 1.Perseverance, Passion and Commitment Passionate about Navis mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Responsibilities : Drafting first draft of all board documents, and filings under the Companies Act, SEBI regulations, and foreign exchange laws (should we raise external foreign capital); Undertaking research on questions of law / compliance for opinions to be shared with directors/ internal or external stakeholders; Handling data requests for statutory and internal audits; Supporting requests for updation of websites in line with regulatory requirement; Preparing first draft of documents related to borrowings related compliances such as term loans, NCDs and commercial papers etc; and Updating statutory registers of the various entities. Qualifications : Qualified their Company Secretary (CS) professional program, and are required to complete mandatory training of 21 months before obtaining membership from the Institute (ICSI). Strong analytical and interpersonal skills with an ability to work and take considered decisions in a fast-paced environment; Exceptional communication (both written and verbal) skills.
Bengaluru
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Sr Associate I- Executive Assistant - Chairman s Office About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite Imagine being at the heart of India s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we re not just setting new standards; we re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won t just be advancing your career; you ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Founders: Sachin Bansal & Ankit Agarwal Responsibilities : Calendar & Meeting Management : Manage complex schedules, coordinate meetings, and ensure timely follow-ups. Travel & Event Planning : Organize domestic and international travel, including visa processing, itinerary planning, and logistics. Communication & Coordination : Act as a point of contact for the Chairman, handling emails, calls, and correspondence efficiently. Stakeholder Management : Liaise with internal teams, clients, and external partners to facilitate smooth communication and coordination. Confidentiality & Compliance : Handle sensitive information with discretion and ensure adherence to company policies. Documentation & Reporting : Maintain records, prepare reports, and assist in the creation of presentations as needed. Operational Support : Assist in day-to-day administrative tasks, ensuring seamless execution of executive operations. Key Skills Required : Strong organizational and time management skills. Excellent verbal and written communication abilities. Ability to manage multiple tasks with high attention to detail. Professionalism, discretion, and ability to handle confidential information. Strong coordination and stakeholder management skills. Ability to work independently in a fast-paced environment. What is awaiting you at Navi Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformativeAs a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what s possible. As a Navi_ite, you ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued they are celebrated. If you re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.
Bengaluru
INR 22.5 - 30.0 Lacs P.A.
Work from Office
Full Time
Hiring Manager :: Hina Doon Team :: Compliance About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal. Know what makes you a Navi_ite : 1. Perseverance, Passion and Commitment Passionate about Navis mission and vision Demonstrates dedication, perseverance and high ownership Goes above & beyond by taking on additional responsibilities 2. Obsession with high quality results Consistently creates value for the customers and stakeholders through high-quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritises tasks and achieves higher standards 3. Resilience and Adaptability Adapts quickly to new roles, responsibilities and changing circumstances showing resilience and agility. Job Summary: As the Head of Compliance, you will oversee the compliance functions across our diverse range of financial services businesses, including lending, insurance, and mutual funds. You will be responsible for developing, implementing, and maintaining a robust compliance program that ensures adherence to all relevant regulations and internal policies. This role requires a strategic leader who can navigate complex regulatory environments and foster a culture of compliance throughout the organization. Key Responsibilities: Leadership and Strategy: - Develop and execute a comprehensive compliance strategy aligned with regulatory requirements across a range of regulated businesses. - Lead and manage the Compliance team, providing guidance, mentorship, and performance evaluations. - Collaborate with senior management to integrate compliance considerations into business strategies and operations. Regulatory Compliance: - Monitor and interpret regulatory developments ensuring the organization remains compliant with all applicable laws and regulations. - Develop and implement policies and procedures to address regulatory requirements and mitigate compliance risks. Compliance Monitoring: - Oversee the design and execution of compliance monitoring programs to ensure effective implementation of compliance policies. - Conduct regular audits and assessments to identify potential compliance issues and recommend corrective actions. Training and Awareness: - Develop and deliver training programs to educate employees on compliance requirements, policies, and procedures. - Foster a culture of compliance through ongoing communication and awareness initiatives. Reporting and Documentation: - Prepare and present compliance reports to senior management and the Board of Directors, highlighting key compliance issues, risks, and action plans. - Maintain accurate records of compliance activities, audits, and investigations. Stakeholder Engagement: - Serve as the primary point of contact for regulatory agencies, auditors, and other external parties on compliance-related matters. - Build and maintain strong relationships with key internal stakeholders to ensure alignment on compliance priorities and initiatives. Qualifications : - Advanced Degree preferred - CA, CS, Law, MBA - Strong understanding of compliance requirements and regulations. - Between 8-10 years post qualifications experience in Banking & Financial Services industry in a compliance or control or risk advisory related function. - Experience in managing regulatory inspections/ audits would be preferable. - Strong analytical and problem solving skills and can thrive under pressure. - Good interpersonal skills and people management skills. - Exceptional communication (both written and verbal) skills - Proven experience in managing compliance teams and leading complex regulatory projects.
Bengaluru
INR 14.0 - 19.0 Lacs P.A.
Work from Office
Full Time
About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a Navi ite : 1. Perseverance, Passion and Commitment Passionate about Navis mission and vision Demonstrates dedication, perseverance, and high ownership Goes above and beyond by taking on additional responsibilities 2. Obsession with high-quality results Consistently creates value for the customers and stakeholders through high-quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3. Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Key Responsibilities: Review submitted health claims for accuracy, completeness, and compliance with insurance policies and applicable regulations. Identify any inconsistencies, overbilling, or discrepancies between services provided and the claims submitted Detect potential fraudulent claims by analyzing patterns and identifying suspicious activities or behaviors Providing detailed reports on audit findings, Decision accuracy, including identifying overpayments, underpayments, or fraudulent activities Recommend actions based on findings, such as denying, reducing, or adjusting claims Communicate audit results and findings to management and external stakeholders Suggest process improvements to enhance the efficiency and accuracy of the claims audit process. Stay updated with industry trends, regulations, and changes in healthcare policies that may impact claims auditing Provide guidance and training to claims team members or other related stakeholders Investigating medical claims to identify fraud Automate system and bring in improvements on claims processes Team Management- Build and manage the team of doctors supporting the function The role involves identifying discrepancies, fraud, or errors in claims to ensure compliance with health insurance policies and regulatory requirements What are some of the good to have skills for this role? Medical Graduate in any stream (MBBS/BHMS/BAMS/BUMS/BDS) Experience in handling audit Background in claims processing with clinical experience in a hospital setting Data analytics experience would be an added advantage Knowledge of different languages would be an added advantage. Proficiency in Hindi and English is mandatory. Knowledge of health insurance policies and regulations, IRDAI circulars is must Strong analytical and problem-solving skills. Excellent attention to detail and ability to spot discrepancies Ability to anticipate potential problems and take appropriate corrective action Effective communication skills for working with different stakeholders Time management skills to meet deadlines. Should have a broad understanding of Claims Practice Sharp business acumen to understand health insurance claim servicing needs Excellent communication skills, including writing reports and presentations
Bengaluru
INR 8.0 - 11.0 Lacs P.A.
Work from Office
Full Time
About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a Navi_ite : 1. Perseverance, Passion and Commitment Passionate about Navis mission and vision Demonstrates dedication, perseverance, and high ownership Goes above and beyond by taking on additional responsibilities 2. Obsession with high-quality results Consistently creates value for the customers and stakeholders through high-quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3. Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Key Responsibilities: Review submitted health claims for accuracy, completeness, and compliance with insurance policies and applicable regulations Reviewing and evaluating medical claims to determine their eligibility for payment Investigating medical claims to identify fraud Making decisions about medical claims, such as whether to approve or deny a claim Negotiate with the treating doctor/ hospital in reducing the un-justified hospitalization cost Automate system and bring in improvements on claims processes Monitoring systems and processes to ensure sustained levels of performance Liaison with internal stakeholder to ensure the deadline of TAT’s and SLA’s & Work towards Designated Tasks Tracking of customer communication for effective grievance resolution within TAT & SLA’s Compliance- Through knowledge of products, regulations, guidelines is must to ensure process compliance all the time. Claim Analytics- Periodical claim analysis to identify frauds, monitor claim performance metrics. Informing the customer about the rejection of their claim through call Involves identifying discrepancies, fraud, or errors in claims to ensure compliance with health insurance policies and regulatory requirements What are some of the good to have skills for this role? Medical Graduate in any stream (MBBS/BHMS/BAMS/BUMS/BDS) Experience in handling audit Background in claims processing with clinical experience in a hospital setting Data analytics experience would be an added advantage Ability to handle independent assignments & having the acumen to take logical conclusions Should have a broad understanding of Claims Practice Sharp business acumen to understand health insurance claim servicing needs Excellent communication skills, including writing reports and presentations Ability to anticipate potential problems and take appropriate corrective action Knowledge of health regulations, IRDA circulars is a must. Knowledge of different languages would be an added advantage. Proficiency in Hindi and English is mandatory.
Bengaluru
INR 18.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Head - Debt Capital Markets Bengaluru | Leadership Role | High-Impact Opportunity About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite Imagine being at the heart of India s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we re not just setting new standards; we re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won t just be advancing your career; you ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Why This Role is Unique Shape the future of NBFC funding by building India s most agile and tech-driven DCM engine. Build a billion dollar fundraise engine across NCDs, and CPs with full autonomy. Work directly with CXOs & leaders on capital strategy and investor positioning. Be part of an institution where speed meets scale and where bold ideas get backed. What You ll Do Deal Execution & Market Coverage Lead end-to-end capital raise efforts across NCDs,and CPs from structuring and negotiation to pricing, documentation, closure, and post-deal support. Build & manage deep relationships with mutual funds, AIFs, wealth firms, banks, insurers, family offices Originate, structure, negotiate, and close deals with complete ownership Stay razor-sharp on market pricing, investor appetite, and regulatory developments Strategy & Cost of Funds Own the capital markets roadmap aligned to ALM and business growth Drive cost of capital optimization through smart structuring and investor diversification Lead strategic shifts based on macro trends, RBI actions, and competitive benchmarks Provide crisp market intel and recommendations to leadership Leadership & Stakeholder Collaboration Build and mentor a lean, high-performance DCM team Partner closely with Legal, Finance, Business, and Compliance to enable smooth execution Represent Navi with professionalism, insight, and confidence across the ecosystem What We re Looking For 7+ years of experience in Debt capital market role Strong track record in executing and originating debt deals especially with NBFCs or BFSI clients Deep understanding of RBI regulations , investor requirements, and funding nuances Experience working with a broad investor base: MFs, insurers, AIFs, banks, HNIs Skilled in negotiation, structuring, investor storytelling , and internal alignment Sharp, strategic thinker with high ownership, agility, and maturity under pressure Work Location & Travel Based in Bengaluru Frequent travel to Mumbai and other financial hubs for investor engagement and roadshows If You re A dealmaker with grit A strategic thinker with hustle And excited by the idea of building India s most dynamic DCM platform from the ground up We want to meet you. What is awaiting you at Navi Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformativeAs a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what s possible. As a Navi_ite, you ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued they are celebrated. If you re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.
Kolkata, Mumbai (All Areas)
INR 3.0 - 4.25 Lacs P.A.
Work from Office
Full Time
Executive II - Quality Analyst (Field Audit) About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a Navi_ite : 1. Perseverance, Passion and Commitment Passionate about Navis mission and vision Demonstrates dedication, perseverance, and high ownership Goes above and beyond by taking on additional responsibilities 2. Obsession with high-quality results Consistently creates value for the customers and stakeholders through high-quality outcomes • Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3. Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility. Key Roles and Responsibilities: The primary responsibility of this role is to conduct thorough field audits to ensure the accuracy and quality of customer visit details recorded by our collection agents. Field Visits: Regularly visit customer locations to verify the accuracy of information recorded by collection agents, including customer contact details, visit dates, and outcomes. Data Verification: Cross-reference field visit data with the information captured in our system to identify discrepancies and inconsistencies. Quality Assessment: Evaluate the quality of customer interactions and the effectiveness collection efforts. Reporting: Prepare detailed audit reports that highlight findings, recommendations, and areas for improvement. Training: Assist in developing training materials and conducting training sessions for collection agents to enhance their understanding of audit standards and best practices. Compliance: Ensure adherence to company policies, procedures, and regulatory requirements. Key Skills & Qualifications Required: 1+ years of experience in field work (which required traveling in field on a daily basis) Proven experience in field auditing or a related role (preferred not mandatory) Valid driver's license and reliable transportation (mandatory) Strong analytical and problem-solving skills Excellent communication and interpersonal skills Proficiency in using computers and relevant software (e.g., CRM systems, data analysis tools) Ability to work independently and as part of a team Experience in the collections industry (preferred) Knowledge of relevant regulatory requirements (preferred) Familiarity with geographic territories where audits will be conducted (preferred)
Bengaluru
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Associate Manager II - Executive Assistant (Chairman s Office) About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite Imagine being at the heart of India s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we re not just setting new standards; we re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won t just be advancing your career; you ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Founders Sachin Bansal Ankit Agarwal Responsibilities Calendar Meeting Management Manage complex schedules, coordinate meetings, and ensure timely follow-ups. Travel Event Planning Organize domestic and international travel, including visa processing, itinerary planning, and logistics. Communication Coordination Act as a point of contact for the Chairman, handling emails, calls, and correspondence efficiently. Stakeholder Management Liaise with internal teams, clients, and external partners to facilitate smooth communication and coordination. Confidentiality Compliance Handle sensitive information with discretion and ensure adherence to company policies. Documentation Reporting Maintain records, prepare reports, and assist in the creation of presentations as needed. Operational Support Assist in day-to-day administrative tasks, ensuring seamless execution of executive operations. Key Skills Required Strong organizational and time management skills. Excellent verbal and written communication abilities. Ability to manage multiple tasks with high attention to detail. Professionalism, discretion, and ability to handle confidential information. Strong coordination and stakeholder management skills. Ability to work independently in a fast-paced environment. What is awaiting you at Navi? Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformative? As a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what s possible. As a Navi_ite, you ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued they are celebrated. If you re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.
Bengaluru
INR 13.0 - 18.0 Lacs P.A.
Work from Office
Full Time
Program Manager - Finance About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders Sachin Bansal Ankit Agarwal Know what makes you a Navi_ite 1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Responsibilities Leading process improvement and automation initiatives within the Finance function. Managing relationships with various stakeholders, including finance teams, business, tech, product, and external partners, for these initiatives. Driving Internal Financial Control (IFC) projects across legal entities - project managing quarterly audits for our four main entities. Project managing significant Finance, Tax, and Commercial projects, serving as the primary point of contact and being accountable for project outcomes. Collaborating closely with the Corp Dev team and Finance teams in preparation for the proposed IPO. Key Skills Required Chartered Accountant with at least 4-6 years of leading Finance Automation projects overall 6+ years of Finance experience Strong problem solving Strong stakeholder management Technology First approach Strategic thinking Strong written and verbal communication skills with a talent for articulating.
Bengaluru
INR 6.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Executive Assistant - Chairmans Office About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite” Imagine being at the heart of India’s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold—delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we’re not just setting new standards; we’re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won’t just be advancing your career; you’ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Founders: Sachin Bansal & Ankit Agarwal Responsibilities : Calendar & Meeting Management : Manage complex schedules, coordinate meetings, and ensure timely follow-ups. Travel & Event Planning : Organize domestic and international travel, including visa processing, itinerary planning, and logistics. Communication & Coordination : Act as a point of contact for the Chairman, handling emails, calls, and correspondence efficiently. Stakeholder Management : Liaise with internal teams, clients, and external partners to facilitate smooth communication and coordination. Confidentiality & Compliance : Handle sensitive information with discretion and ensure adherence to company policies. Documentation & Reporting : Maintain records, prepare reports, and assist in the creation of presentations as needed. Operational Support : Assist in day-to-day administrative tasks, ensuring seamless execution of executive operations. Key Skills Required : Strong organizational and time management skills. Excellent verbal and written communication abilities. Ability to manage multiple tasks with high attention to detail. Professionalism, discretion, and ability to handle confidential information. Strong coordination and stakeholder management skills. Ability to work independently in a fast-paced environment. What is awaiting you at Navi? Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformative? As a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what’s possible. As a Navi_ite, you’ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don’t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you’ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team’s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued—they are celebrated. If you’re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Hiring Manager Socrates S Team Risk About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders Sachin Bansal Ankit Agarwal Know what makes you a Navi_ite 1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high-quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Key responsibilities Vigilance mandate across three dimensions Preventive reducing occurrence of a lapse (violation of governance / policy requirements) Detective identifying verifying occurrence of a lapse Punitive deterring the occurrence of a lapse Address customer complaints / grievances raised to law enforcement authorities Engage liaise with law enforcement agencies / authorities locally Liaison with Government Authorities in handling local, on ground matters with police, managing investigations on fraud rings Maintain a strong network of LEA relationships, especially in focus regions covered, to leverage when addressing matters of customer complaints / frauds To build this network regionally, and maintain / grow on an ongoing basis, plan for engagement on the ground Required Skills Degree qualified with minimum 8+ years of relevant experience (Ex-LEA experience would be preferred) Hands-on approach in solving complex security problems Identifies stakeholder expectations, and adjusts language/ style to suit the listener; structures information to be well-reasoned and solution-focused Ability to balance risk, potential impact, resourcing, business drivers, and timelines Excellent verbal and written communication skills Ability to work independently on complex and confidential tasks Strong understanding of Pre and post-acquisition fraud risk, Unsecured Secured Credit underwriting skill, Customer Management Skill
Bengaluru
INR 13.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Senior Manager - Debt Capital Markets Bengaluru | High-Impact Opportunity About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite Imagine being at the heart of India s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we re not just setting new standards; we re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won t just be advancing your career; you ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Founders Sachin Bansal Ankit Agarwal Why This Role is Unique Shape the future of NBFC funding by being a part of India s most agile and tech-driven DCM engine. Be a part of a billion dollar fundraise engine across NCDs, and CPs with autonomy. Work directly with CXOs leaders on capital strategy and investor positioning. Be part of an institution where speed meets scale and where bold ideas get backed. What You ll Do Are you a driven finance professional with a proven track record in debt capital markets? Imagine a role where you directly fuel Navi Finservs ambitious growth by Spearheading impactful deal execution From identifying and onboarding new lenders and investors to structuring and negotiating terms across NCDs and CPs. Youll own the entire deal lifecycle, ensuring seamless closure and compliance. Cultivating strategic partnerships Deepen relationships with existing lenders and expand our network by leveraging your expertise and connections with HNIs, family offices, and corporates to kickstart their investment journey in Navi through NCDs and CPs. Influencing strategic direction Your keen understanding of market dynamics, regulatory shifts, and your valuable market intelligence will contribute to key decisions at Navi. Leading cross-functional collaboration Youll be driving seamless collaboration with Legal, Finance, secretarial and Business teams, ensuring alignment and efficient execution. Elevating Navi Finservs presence Represent our dynamic organization professionally with external stakeholders , building trust and fostering long-term partnerships. Your expertise will be invaluable if you bring 2+ years of experience in Debt capital market role Strong track record in executing and originating debt deals especially with NBFCs or BFSI clients Deep understanding of RBI regulations , investor requirements, and funding nuances Experience working with a broad investor base Family offices, Corporates, HNIs etc. Skilled in negotiation, structuring, investor storytelling , and internal alignment Sharp, strategic thinker with high ownership, agility, and maturity under pressure Ready to take ownership of critical funding initiatives and drive strategic growth? Join Navi Finserv and make your mark. Work Location Travel Based in Bengaluru Frequent travel to Mumba i and other financial hubs for investor engagement and roadshows If You re A dealmaker with grit A strategic thinker with hustle And excited by the idea of building India s most dynamic DCM platform from the ground up We want to meet you. What is awaiting you at Navi? Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformative? As a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what s possible. As a Navi_ite, you ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued they are celebrated. If you re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.
Bengaluru
INR 10.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Process Excellence - Fundraising Capital Markets About Navi Navi is one of the fastest growing financial services companies in India providing Personal Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable. Founders Sachin Bansal Ankit Agarwal Know what makes you a Navi_ite 1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Responsibilities Support the fundraising efforts for capital markets. Playing a key role in stakeholder management (both internal external). Manage the investor diligence, liaise with cross functional stakeholders for deal execution and post issuance activities. Lead preparation of pitch decks, information memorandums, management presentations. Driving process excellence efforts for post issuance compliances and quarterly reports. Required Skills Strong analytical and problem-solving skills Ability to collaborate effectively with cross-functional teams and stakeholders Entrepreneurial mind-set along with an ability to dig deep and solve problems on-ground A strategic mind-set, with a well-honed eye for detail Excellent communication and interpersonal skills with a collaborative management style
Bengaluru
INR 2.5 - 6.0 Lacs P.A.
Work from Office
Full Time
About us: Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a Navi_ite : 1. Perseverance, Passion and Commitment Passionate about Navis mission and vision. Demonstrates dedication, perseverance and high ownership. Goes above and beyond by taking on additional responsibilities. 2. Obsession with high quality results Consistently creates value for the customers and stakeholders through high quality outcomes. Ensuring excellence in all aspects of work. Efficiently manages time, prioritizes tasks, and achieves higher standards. 3. Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility. Role & responsibilities: 1.Engage directly with users on a telephonic call as a vital member of Navi's Health Insurance Advisory team. Understand customer needs and concerns, and provide personalized recommendations to guide & onboard customers by supporting them in their purchase journey. 2. Collaborate closely with Product and Business Teams to identify and address product gaps, enhancing the overall customer experience. 3.Efficiently manage and resolve customer inquiries and concerns, ensuring a high level of customer satisfaction . Preferred candidate profile: 1. Engage directly with users on a telephonic call as a vital member of Navi's Health Insurance Advisory team. Understand customer needs and concerns, and provide personalized recommendations to guide & onboard customers by supporting them in their purchase journey. 2. Collaborate closely with Product and Business Teams to identify and address product gaps, enhancing the overall customer experience. 3. Efficiently manage and resolve customer inquiries and concerns, ensuring a high level of customer satisfaction 4. Attention to Detail : Precision is key in the insurance industry. We appreciate individuals who are thorough and detailed in their approach to solving problems. 5. English Language Proficiency: Being proficient in English enables you to communicate effectively with a diverse audience. 6. Technology Skills: A basic understanding of CRM and Inbound/Chat/Email tools is required Perks: 1. Full-time employment opportunity with the fastest-growing company 2. Comprehensive health insurance coverage for you and your family 3. Delicious meals and a variety of refreshments are served daily at the office 4. Access to world-class amenities, including a fully equipped gym, walking track, and recreational games. 5. A vibrant work environment that encourages continuous learning and growth through hands-on experience and knowledge-sharing
Haziyapur, Bareilly
INR 0.13 - 0.35 Lacs P.A.
Remote
Full Time
Executive - Field Collection About Navi Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable. Founders: Sachin Bansal & Ankit Agarwal What makes you a good executive at Navi Ability to learn Being disciplined Communicating well How would your role at Navi Look Like? Follow-up with customers for recovery of overdue amounts through field visits to customer’s address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What are some of the good to have skills for this role? Any education background 1 - 5 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visits
Mumbai/Bombay
INR 0.3 - 0.35 Lacs P.A.
Remote
Full Time
Executive II - Quality Analyst (Field Audit) About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a “Navi_ite” : 1. Perseverance, Passion and Commitment • Passionate about Navi’s mission and vision • Demonstrates dedication, perseverance, and high ownership • Goes above and beyond by taking on additional responsibilities 2. Obsession with high-quality results • Consistently creates value for the customers and stakeholders through high-quality outcomes • Ensuring excellence in all aspects of work • Efficiently manages time, prioritizes tasks, and achieves higher standards 3. Resilience and Adaptability • Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Key Roles and Responsibilities: The primary responsibility of this role is to conduct thorough field audits to ensure the accuracy and quality of customer visit details recorded by our collection agents. ● Field Visits: Regularly visit customer locations to verify the accuracy of information recorded by collection agents, including customer contact details, visit dates, and outcomes. ● Data Verification: Cross-reference field visit data with the information captured in our system to identify discrepancies and inconsistencies.● Quality Assessment: Evaluate the quality of customer interactions and the effectiveness of collection efforts. ● Reporting: Prepare detailed audit reports that highlight findings, recommendations, and areas for improvement. ● Training: Assist in developing training materials and conducting training sessions for collection agents to enhance their understanding of audit standards and best practices. ● Compliance: Ensure adherence to company policies, procedures, and regulatory requirements. Key Skills & Qualifications Required: ● 1+ years of experience in field work (which required traveling in field on a daily basis) ● Proven experience in field auditing or a related role (preferred not mandatory) ● Valid driver's license and reliable transportation (mandatory) ● Strong analytical and problem-solving skills ● Excellent communication and interpersonal skills ● Proficiency in using computers and relevant software (e.g., CRM systems, data analysis tools) ● Ability to work independently and as part of a team ● Experience in the collections industry (preferred) ● Knowledge of relevant regulatory requirements (preferred) ● Familiarity with geographic territories where audits will be conducted (preferred)
Mundian, Ludhiana
INR 0.152 - 0.252 Lacs P.A.
Remote
Full Time
About the Team The Debt Management team is responsible for ensuring timely and efficient recovery of outstanding dues from customers. Their role involves designing, implementing, and optimizing collection strategies across various channels to minimize delinquencies and improve cash flow. The team focuses on balancing customer experience with recovery effectiveness by using data-driven insights, segmentation, and targeted action plans. About the Role We are looking for talented and self-driven individuals to join our dynamic Field Debt Management team. As a Field Debt Management Executive, you will play a key role in managing and recovering overdue payments from customers within our personal loans portfolio. This role involves visiting customers at their locations to ensure timely loan repayments, while maintaining professionalism and following compliance guidelines. What We Expect From You ● Follow-up with customers for recovery of overdue amounts through field visits to customer’s address ● Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company ● Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity ● Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App ● Ensure that the weekly/monthly collection target is met● Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner Must Haves ● Any education background ● 1 - 5 years of experience in collections ,sales or Field operations roles. ● Fluent and proficient in communication in the local language ● Take responsibility of effectiveness and timely completion of work ● Understanding of the Loan process and documents as informed in training ● Planning, organizing, and time management skills along with the ability to prioritize tasks/visits Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other—and that starts with every one of us. Why You'll Thrive at Navi At Navi, it’s about how you think, build, and grow. You’ll thrive here if:● You’re impact-driven : You take ownership, build boldly, and care about making a real difference. ● You strive for excellence : Good isn’t good enough. You bring focus, precision, and a passion for quality. ● You embrace change : You adapt quickly, move fast, and always put the customer first.
Vadodara
INR 0.15 - 0.39 Lacs P.A.
Remote
Full Time
About the Role We are looking for talented and self-driven individuals to join our dynamic Field Debt Management team. As a Field Debt Management Executive, you will play a key role in managing and recovering overdue payments from customers within our personal loans portfolio. This role involves visiting customers at their locations to ensure timely loan repayments, while maintaining professionalism and following compliance guidelines. What We Expect From You ● Follow-up with customers for recovery of overdue amounts through field visits to customer’s address ● Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company ● Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity ● Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App ● Ensure that the weekly/monthly collection target is met ● Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner Must Haves ● Any education background ● 1 - 5 years of experience in collections ,sales or Field operations roles. ● Fluent and proficient in communication in the local language ● Take responsibility of effectiveness and timely completion of work ● Understanding of the Loan process and documents as informed in training ● Planning, organizing, and time management skills along with the ability to prioritize tasks/visit
Bengaluru
INR 9.0 - 14.0 Lacs P.A.
Work from Office
Full Time
This role offers the opportunity to shape and scale investment product offerings by bridging cross-functional collaboration, customer insights, and market trends. It combines strategic thinking with hands-on execution to drive product innovation, ensure regulatory compliance, and enhance customer experience in a dynamic and fast-evolving financial landscape. What We Expect From You Product Development and Prioritization Work closely with marketing, operations, finance, legal, and compliance teams to align product strategies with business objectives. Collaborate with the Product team to prioritize necessary features and enhancements. Develop and execute go-to-market strategies for new product launches and updates. Customer Engagement and Feedback Engage with customers to gather feedback on product performance and identify opportunities for new offerings. Analyze customer feedback for product development and improve user experience. Regulatory Compliance Liaising with the compliance team to ensure all product offerings comply with applicable regulatory requirements. Operations and Vendor Management Collaborate with the operations team and external vendors to establish standard operating procedures (SOPs). Ensure timely and systematic processing of orders related to investment products. Performance Monitoring and Improvement Monitor key performance metrics to assess the quality of the customer experience. Identify potential pain points and implement data-driven improvements to enhance product performance and customer satisfaction. Strategy and Market Research Conduct comprehensive market research to identify trends, customer needs, and the competitive landscape. Review and refine product strategies to ensure alignment with market opportunities and company goals. Must Haves Strong problem-solving skills and attention to detail. Demonstrated ability to work collaboratively across various teams and departments. Strong project management skills with the ability to execute strategies within budget constraints. Proficiency in performance monitoring and using analytics tools for data-driven decision making.
Bellandur, Bengaluru/Bangalore
INR 0.17 - 0.387 Lacs P.A.
Remote
Full Time
Sales Relationship Manager – Home Loans Step into the front line of Navi’s digital lending journey. You’ll be the friendly voice that turns a quick tap on the app into a customer’s very first home loan. Your day starts with warm, jargon-free conversations—explaining how the loan works, clearing doubts, and guiding customers through home loan journey on the app. As soon as questions pop up, you tackle them. The smoother you make the journey, the faster a customer moves from “I’m curious” to “Loan disbursed.” Your success is measured by happy borrowers, quick turnaround, and the trust you earn along the way. What We Expect From You Drive conversions: Make timely, high-quality calls to move customers from “interest” to “loan disbursed.” Own every lead: Log, update, and follow up in the CRM until the query is fully resolved Build trust quickly: Listen actively, think of quick solutions, and inspire confidence in Navi’s value proposition. Collaborate cross-functionally: Work with internal teams to ensure seamless processing and exceptional service. Champion customer insights: Flag product or process gaps and support continuous improvement initiatives. Deliver against goals: Meet or exceed assigned targets for sales, productivity, quality, and compliance. Must Haves 1. Education: Graduate in any discipline. 2. Experience: 1 – 3 years of high-volume telesales / inside-sales 3. Language skills: Fluency in English, Hindi, and one South-Indian language (Tamil, Kannada, or Telugu). 4. Influencing ability: Proven track record of converting B2C prospects and meeting sales targets. 5. Communication: Clear, confident phone etiquette with strong listening and objection-handling skills. 6. Tech readiness: Working knowledge of CRM systems, calling tools, and basic chat/email platforms. 7. Customer-first mindset: Detail-oriented, ethical, and committed to delivering a high-quality experience end-to-end.
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