It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. Are you someone who is organized, detail oriented, and an excellent communicator? Are you interested in starting a career in Project Management? If so, the Senior Implementation Specialist role may be a great fit for you! NAVEX is looking for a new Senior Implementation Specialist who will thrill, delight, and guide our customers through the implementation of our integrated risk and compliance management software and solutions. By leveraging the implementation team’s collective experience and learning our highly effective project management methodology, you will own a book of implementation projects with a focus on successful and on-time project completion. In addition, you will manage project timelines, help customers plan and track project deliverables, configure customer software solutions, and deliver online customer meetings and trainings. You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success! What you’ll get: Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability. What you’ll do: Provide world-class customer service to all NAVEX customers Set expectations, establish project timelines, and motivate our customers to deliver within scope and on-time Coordinate internal and external resources via verbal and written communication for the flawless execution of customer projects Manage multiple implementation projects, prioritizing project responsibilities, executing project deliverables and tracking projects to successful completion Maintain accurate customer and project records Configure customer software using proprietary tools Provide project status updates and reliable project completion forecasting to your team manager at regularly scheduled meetings and as requested Maintain individual Key Performance targets Work on other exciting internal initiatives, as specified by your team manager Be present in the NAVEX office at least 2 days per week Be available to NAVEX customers during assigned shift (day, swing, or overnight) What you’ll need: 3+ years of experience in a customer service, project management, and/or implementation role A high level of attention to detail, excellent follow through, consistently reliable and accountable The ability to work independently as a self-starter and within a team environment The ability to learn and assimilate new information quickly Flexibility to adjust to a dynamic work environment and contribute to a growing team The ability to manage multiple projects simultaneously and work within fixed deadlines The ability to foster customer relationships Working knowledge of Microsoft Office Ability to drive results through your job competencies of effective communication, project management and product and industry knowledge (service) Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instils trust Our side of the deal: We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team. The starting pay rate for this role is 990,000 INR per annum. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Pay progression based on your performance. We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information. We’re an equal opportunity employer, including all disability and veteran status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! REFERENCE ID R5915 EMPLOYMENT TYPE Full time TEAM Implementation LOCATIONS Hybrid Bangalore, India
It is exciting to be part of a company where individuals genuinely believe in the mission and values they uphold! At NAVEX, the commitment lies in bringing forth passion and customer-centricity to the forefront. The organization aims at creating a better, safer, and more ethical world, where every individual has the opportunity to voice their opinions and concerns. This impactful journey requires dedicated individuals who are aligned with the vision. As a Revenue Operations Coordinator within our Revenue Operations team, your role will be pivotal in providing exceptional administrative support to both the Revenue Operations and Sales Teams. Your responsibilities will range from system administration to program support, enabling you to engage with various team members and showcase your dedication towards achieving valuable outcomes. The environment at NAVEX is dynamic and fast-paced, where your enthusiasm and unwavering dedication to customer satisfaction will contribute significantly to the team's success. The working hours for this role are expected to be from 3:00 PM to 12:00 AM IST, providing flexibility and accommodating various time zones. In return, you will benefit from: - **Career Growth:** Access to top-notch training and a clear career development path to elevate your professional journey. - **Meaningful Purpose:** Contributing to products and solutions that have a tangible impact on individuals and organizations globally. - **Life Flexibility:** Emphasis on work-life balance, allowing you to prioritize personal well-being, family, and community engagement. - **Inspiring Culture:** Surrounded by supportive leaders, collaborative teammates, and a cohesive work environment. - **Industry Leadership:** Being part of a rapidly evolving organization known for its excellence, profitability, and stability. Your responsibilities will include: - Acting as a point of contact for customers and sales executives to facilitate their requests. - Serving as an internal liaison for cross-departmental communications. - Managing tasks efficiently in a fast-paced, collaborative setting with tight deadlines. - Demonstrating a strong customer-centric approach and excellent written communication skills. - Supporting ad hoc projects and tasks assigned by the manager. To excel in this role, you should possess: - An interest in working within a sales and sales operations environment in an administrative capacity. - Proficiency in Microsoft Word and Excel, with knowledge of Salesforce.com and Responsive being advantageous. - Ability to work independently across different time zones and coordinate effectively with US-based management. - Strong attention to detail, organizational skills, and the capacity to multitask. - Willingness to embrace change, take calculated risks, and maintain confidentiality. - Drive results through competencies like attention to detail, collaboration, and administrative sales support. - Uphold NAVEX core competencies such as accountability, customer focus, driving results, and instilling trust. At NAVEX, we are committed to empowering every team member with a clear career plan and the necessary support to achieve their professional and financial aspirations. Continuous growth and development are key aspects of our organizational ethos, ensuring that each member is aligned with their career trajectory and goals. If you are motivated by growth opportunities and thrive in a vibrant, high-achieving environment, NAVEX is the perfect place to nurture your career aspirations! **REFERENCE ID:** R5770 **EMPLOYMENT TYPE:** Full-time **TEAM:** Sales - Leadership & Operations **LOCATIONS:** Bangalore,
It is an exciting opportunity to work in a company where individuals wholeheartedly believe in the mission and vision! The commitment is to bring enthusiasm and customer-centric approach to the organization. At NAVEX, the focus is on creating a better, safer, and more ethical world where everyone has a voice. The impact is significant, and the opportunity for positive change is immense. The Revenue Operations team is seeking a dedicated Revenue Operations Specialist who thrives on team accomplishments. Your adeptness in communicating with diverse personalities positions you well to support the global sales team effectively. Your agility in grasping our products, processes, and systems will make you a valuable asset. This role offers a great chance for an organized, self-motivated individual to engage in various projects, tasks, and evolve alongside the Revenue and Sales teams, as well as the broader organization. The work environment is dynamic, and your drive and dedication to customer satisfaction will be instrumental in contributing to the team's success! The expected working hours for this role are from 10:00 PM to 7:00 AM IST. What you will gain: - Career advancement opportunities through top-notch training and a dedicated focus on shaping your career trajectory towards new horizons. - Meaningful purpose as our products and solutions have a tangible impact on individuals and organizations worldwide, driving positive change. - Flexibility in work-life balance, encouraging you to bring your best self to work by allowing quality time for self-care, family, and community engagement. - An inspirational culture where you will be surrounded by caring leaders, supportive teammates, and communities that resonate with your values. - Industry leadership experience by contributing to a rapidly growing organization known for its excellence, profitability, and stability. Tasks include: - Collaborating with and supporting the team of US and global Account Executives to enhance productivity through effective utilization of Salesforce.com - Validating and approving quotes in adherence to company policies and procedures - Monitoring deal reviews to ensure timely acceptance, and proactively communicating with Account Executives about any delays or issues - Identifying and escalating issues when necessary - Engaging with various cross-functional teams to facilitate and streamline the deal process - Undertaking ad hoc projects and responsibilities as assigned by your manager Requirements: - 2+ years of relevant experience with a keen interest in sales and sales operations in an administrative role - Proficiency in Salesforce.com, Excel, and Word; familiarity with any CPQ system is advantageous - Demonstrated ability to work efficiently with minimal supervision - Capability to work independently across multiple time zones and collaborate with US-based management - Strong attention to detail, organizational skills, and multitasking abilities - Openness to change, willingness to take calculated risks, and maintain confidentiality - Drive results through job competencies such as attention to detail, collaboration, and administrative sales support - Exhibit NAVEX core competencies including accountability, customer focus, results orientation, and trustworthiness Our commitment: - Ensuring every team member has a clear career plan to achieve their professional and financial aspirations - Regular review of career plans with managers after six months in the team If you are passionate about growth and enjoy working with motivated individuals, you will thrive in this career opportunity! REFERENCE ID: R5772 EMPLOYMENT TYPE: Full-time TEAM: Sales - Leadership & Operations LOCATION: Bangalore,