Company Description Navadhan Capital aims for 'new-wealth creation' for under-banked households in India by improving access to finance. They serve the missing middle between micro-finance and traditional SME lenders, with a focus on stage-wise delivery of credit products tailored to cashflows and micro-markets. Role Description This is a full time job Customer Service Officer at Navadhan Capital. The Customer Service Officer will be responsible for handling customer queries, sourcing clients at field, ensuring customer satisfaction, and delivering a positive customer experience. Qualifications Interpersonal Skills and Customer Satisfaction Customer Support and Customer Service Customer Experience Excellent communication skills Ability to empathize with customers Problem-solving skills Experience in customer service roles Knowledge of finance or banking is a plus Show more Show less

Job Title: Company Secretary for a Base Layer NBFC Department: Finance & Partnerships; Entry Level Position Location: Mumbai, Goregaon East. Experience: CS Freshers and Candidates awaiting final year results may also apply Job Summary: We are seeking young and dynamic freshers raring to kickstart their career as a Company Secretary in a fast-growing RBI-registered NBFC and gain hands-on experience in corporate governance, regulatory compliance, and boardroom operations, guided by industry experts. Key Responsibilities: Regulatory Compliance Manage MCA compliances in line with Companies Act Manage NBFC compliances inline with RBIs Scale Based Regulations File statutory returns and reports with the Registrar of Companies (ROC), SEBI, RBI, and other regulatory bodies Corporate Governance Assist in organizing and assist in managing Board meetings, committee meetings, AGMs, and EGMs, including preparation of agendas, minutes, and statutory filings Maintain statutory registers and records, including registers of members, directors, and secretaries Liaison and Stakeholder Management Liaise with regulatory authorities such as SEBI, RBI etc. Handle shareholder queries and maintain effective communication with stakeholders Legal and Strategic Support Manage regulatory audits, secretarial audits, and inspections by authorities Assist in drafting and reviewing company policies, shareholder agreements, and resolutions Support fundraising activities, due diligence processes, and investor relations Handle correspondence, collate information, write reports, and communicate decisions to relevant stakeholders Key Requirements: Qualified Company Secretary and Member of the Institute of Company Secretaries of India (ICSI)CS Freshers preferred and candidates awaiting their final year results may also apply Proficiency in written English and good drafting skills, Basic Excel skills needed